Process Optimization Lead, WW DSP Services and Standards

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) across the globe in one of the fastest-growing industries in the world, is seeking an organized and driven individual to support global standardization and centralization efforts.The WW Delivery Service Partner (DSP) Services and Standards Team works with DSPs, Business Coaches, Finance, Fleet Managers, and delivery stations to support the relationship between Amazon and our DSPs. We are responsible for providing world-class payments and services experience to DSPs.As a WW DSP Business Standards Lead, you will support with standardization and centralization efforts for both local and world wide internal Amazon teams. This role will stretch you into program management and you will be responsible for resolving both simple and complex problems for our customers in a timely manner. Success in the role will be achieved by taking action in delivering results while building relationships with internal Amazon teams (stakeholder management), and leading collaboration efforts aimed to identify, define, and maintain programs and initiatives that measurably improve the customer experience.Overall responsibilities will include the following functions:- Manage multiple stakeholders partnerships locally and worldwide.- Execute daily / weekly / monthly Payments and other services by following standard operating procedures (SOPs). - Uploading and reporting on daily metrics, Wiki updates, and DSP support updates.- Create new processes and update existing processes as needed while reviewing and updating SOPs as required.- Prioritizing while balancing multiple tasks and stakeholders. - Assist with other DSP program activities as needed.Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where & when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.Key job responsibilitiesCross-functional work with Global DSP Payments Teams to drive standardization and optimization. Manage multiple stakeholders partnerships locally and worldwide. Execute daily / weekly / monthly Payments and other services by following standard operating procedures (SOPs). Uploading and reporting on daily metrics, Wiki updates, and DSP support updates. Create new processes and update existing processes as needed while reviewing and updating SOPs as required. Prioritizing while balancing multiple tasks and stakeholders. Assist with other DSP program activities as needed.Interact with stakeholders from other parts of the world in their native language (if applicable).BASIC QUALIFICATIONS- 2+ years of data analysis and formula creation in Microsoft Excel experience- Experience with end-to-end project management- Experience using data to drive root cause elimination and process improvement- Experience with Microsoft Office products and applications- Knowledge of VBA and Excel Macro creation and modification ...

Executive Assistant, Finance Operations Services, Global Accounts Receivable

Finance Operations Services Global Accounts Receivable (AR) team is seeking a motivated, proactive individual to join our organization, supporting three (3) Directors, as well as lending additional support to other leaders as needed. This role requires experience with heavy calendaring, attention to detail, solid organizational skills, and the ability to prioritize multiple requests. The candidate must demonstrate the ability to effectively problem-solve, proactively anticipate and respond while maintaining flexibility and composure. We are seeking a resourceful, forward-thinking individual with a history of performing exceptionally in an ambiguous environment. A proven track record of effective time management, taking initiative, working independently, delivering exceptional results and exceeding expectations is important. We are looking for someone who learns quickly, is self-driven and adapts to changing circumstances with grace and a sense of humor. Key job responsibilities - Management of complex calendars and scheduling with diplomacy and discretion - Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner - Management of team space, including moves and reconfiguration - Track and help drive completion of key actions and follow-up items (including recording meeting notes and actions items) - Manage expense report coordination and submission - Organize, execute and assist with team activities, including townhall meetings and social events - Work closely with the leadership team to provide support to the global organization - Coordination and planning of domestic and international travel - Act as a liaison for direct reports- Have fun at work and help others do the same A day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamThe Finance Operations team leads delivery of cash collection and disbursement (AR and AP) capabilities for new business and geographic expansions, compliance and strategic projects. We drive decision making on which projects and programs should be undertaken, and successfully deliver each project and program. We also provide organization-wide guidance, governance, standardized processes, and project & process portfolio management best practices, tools and techniquesBASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Executive Assistant, Amazon Workplace Health and Safety

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Workplace Health and Safety team in Bellevue, Washington.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilitiesManage complex calendar and scheduling to support teams in multiple locations Manage domestic and international travel Manage expense report coordination and submission Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) Ensure the timely completion of critical tasks and follow up on outstanding matters.- Ensure the timely completion of critical tasks and follow up on outstanding matters. as a liaison for direct reports Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization Help to develop & maintain new mechanisms within the teamBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Bachelor's degree ...

Executive Assistant, Amazon Ads, Amazon DSP

The Amazon Advertising team is seeking a passionate and driven Executive Assistant to support at least one Director in the Amazon Demand Side Platform organization.This role will primarily support one leader who oversee a team of 500+ employees in total. This position will serve as part of a close-knit EA team supporting the broader Advertising organization of 16000+ employees worldwide.This role requires outstanding planning, time management, and organizational skills. The right candidate will have a strong sense of ownership, bias for action, and be customer service-oriented. This position requires high levels of integrity and discretion in handling confidential information and professionalism in dealing with senior executives. A successful candidate will have exceptional written and verbal communication skills, will be tech-savvy, resourceful, and a creative problem solver. They will act as the unifier of the team through team socials, events, and programs. They will also partner with onsite operational teams to support the Amazon Ads locations and play a major role in the team's overall site strategy. This position requires the capacity to work successfully in a team environment, and build effective working relationships. Key job responsibilities• Managing complex calendar requests, meeting invites and conference room logistics• Planning international and domestic travel• Processing expense reports• Managing large event logistics (in-person and virtually), including catering, preparing agendas and materials to ensure the meetings are productive (e.g. Town Hall, onsite business meetings)• Space planning for the team, coordination and execution of office moves• Boosting morale, recognizing outstanding efforts, having fun at work, and encouraging others to do the same• Attending key meetings, tracking and helping drive completion of key deliverables, and following up on outstanding items• Driving team mechanisms (e.g., staff meeting agendas, weekly business reviews, team-building events, launch events and team recognition)• Identifying internal and external approaches to solve problems in a creative wayAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of professional or military experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Sr. Analyst, Customer Success, AWS Monetization, Customer Success

As Senior Analyst, the analyst should troubleshoot customer issues related to AWS Billing and Cost management services and tools that might lead to widespread customer impact or financial risk. It requires to support three main work streams: KTLO, improving product/customer experience, and automation/process optimization.The KTLO work stream comprises serving as subject matter expertise by conducting in-depth root cause analysis and troubleshooting for AWS Insights and Optimization (AIO) (Cost Explorer, Cost and Usage Report, Budgets, Cost Anomaly Detection, etc.) and Billing Procurement Experience (BPE) (Cost Allocation Tags, Cost Categories, Billing Conductor, etc.) products related customer issues. This includes triaging and resolving customer issues, driving customer escalations to resolution by helping the customers transition to automation, leading escalation and event management (E2M), Large-scale events, onboard ticketing queues and leverage backend processes for effective resolutions on data/functional issues and save engineering teams time to focus on building/maintaining the tools.In addition, help the product/service teams by providing feature proposals (2 Pagers/1 Pagers) and recommendations for improving the product experience and capability based on customer tickets and multiple feedback streams and contribute to product roadmaps by creating Product Feature Requests (PFRs) or by adding Customer Influences (CIs) to existing PFRs. More specifically, collaborate with Product Managers on defining use cases, engaging stakeholders for approvals, writing Business Requirement Documents (BRD), Press Release/Frequently Asked Questions (PRFAQ). Analyst should Influence technical roadmaps (OP1s) by providing data driven metrics (tickets, PFRs with CIs), highlight the customer issue based on the product experience or functional capability. It also requires them to connect with PM/SDM on a monthly/quarterly cadence focused to discuss the historic trends on customer issues and product experiences, brainstorm and align on improvements. They should have the expertise to test and train/educate customer service teams to support for AIO and BPE product feature launches.Key job responsibilitiesResponsibilities:• Partner with cross-functional teams in identifying business needs, develop innovative solutions, and drive strategic initiatives that have a broader impact across the organization.• Ensure alignment and drive enterprise-wide initiatives that align with organizational goals and strategies.• Serve as a strategic partner and trusted advisor to executive leadership, influencing decision-making at the highest levels of the organization.• Possess exceptional communication and presentation skills to effectively convey complex information and influence stakeholders across AWS.• Lead cross-functional program management, perform advanced analysis and solve complex issues to influence decision-making at the executive level.• Require expertise to understand end-to-end knowledge of products, systems and processes. • Ability to propose/implement long-term scalable solutions and in the interim deliver short-term solutions.• Provide requirements to product and engineering teams based on customer friction points to improve the product/customer experience.• Analyze the risks or impact and identify the changes that may be introduced by the launch/change, proactively seek feedback from customers in evaluating the desired customer experience and test the new features to ensure customer success. • Ability to work with limited guidance and mentor individual contributors within the larger organization.• Be a strong communicator with an ability to deliver effective narratives.BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Executive Assistant, Ad Sales

Amazon Ads is seeking a self-driven, customer obsessed, detail-oriented Executive Assistant to support the VP of Global Growth Sales (GGS). In this role, you will be responsible for keeping the organization's leader and team organized, informed, and on task through meticulous calendar management, scheduling, and collaboration with other Executive Assistants. This high impact, high visibility role requires outstanding planning and communication skills. The right candidate will have a strong bias for action and the ability to operate proactively and strategically, while anticipating needs. Impeccable attention to detail, good judgement, and the ability to meet tight deadlines while juggling multiple requests across global teams are critical to success. As is a high level of integrity and discretion in handling confidential information and professionalism dealing with senior executives inside and outside the company. This is a Seattle based role requiring humor, composure, and the ability to foster a fun and positive team environment.Key job responsibilities• Complex calendar management and coordination of high-level internal and external meetings • Seamlessly manage detailed domestic and international travel itineraries, as well as expense reporting• Manage team space planning and onsite morale/team building activities • Partner closely and proactively with Finance, HR, Recruiting, and EAs throughout the Ads org• Track and help drive completion of key deliverables and follow up on outstanding items • Complete a high volume of tasks and projects quickly with little to no guidance• React with appropriate urgency to situations and events that require a quick response or turnaroundBASIC QUALIFICATIONS- 5+ years of executive assistant experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Executive Assistant - GCER, Global Corporate Employee Relations

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an exceptionally talented, customer obsessed, resourceful, and self-motivated Executive Assistant to support two HR Directors. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community. This is a critical role on the team and the successful candidate will have a good sense of humor, a can-do attitude, and will help build a positive team environment. This individual will be a trusted partner and resource for our team leader and the senior leadership team supporting a wide array of projects, strategic initiatives, and tactical mechanisms. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. To be successful in this role you are an organized self-starter with high judgement, critical thinking skills, meticulous attention to detail, and exceptional problem-solving skills. You possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture. The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. The position provides EA support for, and reports directly to the Director, GCER-Labor Relations AMER, while also supporting the Director, ER-AWS Sales, Marketing, and Global Services (SMGS) and the Director, GCER-Stores/General & Administrative. The individual must be based in the following locations: Seattle, Washington; or Tempe, Arizona; where Directors are also located. This is a full-time position that could require very limited travel, 5% of the time over the course of the year.Key job responsibilities• Complex calendar management• Coordinating agendas• Coordinating travel and expenses• Organizing team activities and events (such as offsites, all-team meetings, and employee engagement activities)• Space planning• Tracking key deliverables• Ad hoc project coordination• Working independently with initiative and natural curiosity of how things work• Establishing productive partnerships and collaborating successfully on a broad spectrum of issuesBASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Executive Assistant, Regional Operations

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support three Directors on our AMZL Regional Operations team in Nashville, TN.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. This EA will support three Directors in Florida with a combination of about 5,000 people rolling up to these directors. Handling each executes complex schedules with a sense of urgency. Work will include managing schedules/calendars with no conflicts, making travel arrangements, organizing team leadership meetings, planning/executing leadership engagement activities and supporting the orchestration of various activities which help the director achieve operational excellence.Key job responsibilities• This position has an in-office requirement of at least 3 days a week.• Complex calendar management and scheduling of internal meetings• Managing travel bookings• Submitting expenses• Organizing, executing, and assisting with team activities (meeting agendas, town hall meetings, off-sites/summits, and team social events)• Multi-tasking during ad hoc projects and ensuring successful follow up of action items• Assisting with a wide variety of day-to-day administrative tasks on behalf of the Directors• Organizing Director’s agendas and ensuring the smooth-running of their work in an ever-changing environment where priorities can change rapidlyBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

Data Center Operations Technician Intern

We are looking for Data Center Technician Interns to join our expanding Infrastructure Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services.Specifically, this intern will work to troubleshoot hardware, network, and Linux issues while maintaining first-class customer service to the teams and groups within the data centers.Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).BASIC QUALIFICATIONS- Currently enrolled in an Associates, Bachelors, or certification program in Information Technology, Management Information Systems, Computer Networking, or related technical field with a graduation conferral date between December 2025 and September 2026. ...

Executive Assistant, Kuiper Government Solutions

Have you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is long-term initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Key job responsibilitiesReporting directly to the Director, KGS, the Executive Assistant (EA) provides high-level administrative support to ensure KGS leadership can efficiently accomplish company initiatives and goals. The EA serves as the primary point of contact for all internal and external administrative matters pertaining to the KGS business. The Executive Assistant also serves as a direct liaison to the leadership team; plans, coordinates and facilitates the details of executive internal and external meetings; and oversees special projects as directed. The EA must be creative, organized, detail-oriented, exercise good judgment, have strong written, verbal and administrative skills. The EA must be able to work in a high-stress, dynamic, complex work environment and balance multiple priorities. The EA will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of tasks, assignments and confidential matters with discretion. The EA must demonstrate a strong bias for action by handling administrative matters expeditiously, proactively and professionally to ensure successful completion of assigned projects and tasks.Roles and Responsibilities The EA completes a broad variety of administrative tasks including: • Managing a very active and fluid calendar of appointments; meticulous attention to detail in scheduling, coordinating and planning internal meetings, agendas and appointments; planning detailed domestic and international travel, writing itineraries, arranging point-to-point transportation; compiling documents for travel-related meetings; completing expense reports• Planning the executive’s daily, weekly and monthly schedule of events• Planning, managing and executing ongoing key team activities (staff meetings, all-hands meetings, training, offsites, town halls, skip levels, morale events)• Composing and preparing business correspondence; keeping the executive’s communications organized to filter low priority items and focus on important information• Serving as the "gatekeeper" to the executive office, screening and prioritizing appointments/meeting requests while always providing polite and professional service• Communicating on behalf of the senior executive directly with the leadership team and other stakeholders across the organization • Training other administrative staff on company policies and best practices• Have fun at work and help others do the sameDue to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. A day in the lifeThis exciting role requires attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior leaders and engineers inside the company is important, as is a good sense of humor. The successful candidate will possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action with ambiguity and show grace under pressure. BASIC QUALIFICATIONS- 5+ years of experience supporting senior level leadership (calendar management, meeting coordination, travel coordination, event planning, etc.)- 3+ years of Project Management/Project Coordination Experience (goal & project tracking, reporting, space planning, budgeting, process improvement, etc.)- 3+ years of experience with advanced use of the Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint, and Word)- 3+ years of experience as a Executive assistant ...

Executive Assistant, Selling Partner Services Finance

This exciting position requires high levels of integrity and discretion in handling highly confidential information and professionalism whilst dealing with senior professionals both inside and outside the company. The successful candidate will require high attention to detail, bias for action, detailed planning and strong organizational and management skills. The successful candidate must be able to communicate well and be able to take swift, effective action whilst proactively solving complex problems with little or no guidance. The position requires the ability to work successfully within an executive team environment, build effective working relationships, maintain a comprehensive awareness of the organization and become the “go-to” person for support activities. This candidate must have strong interpersonal and communication skills, including the ability to interact effectively with all levels of the organization with diplomacy when dealing with sensitive situations. Key job responsibilities- Manage complex calendar, scheduling requests and workback plans- Provide seamless support to senior leaders using prioritization of business activities- Travel coordination (both domestic and international)- Expense reporting- Track and help drive completion of key deliverables and follow up on outstanding items- Drive key team activities (such as staff meeting agendas, all hands meetings, supply ordering, and cyclical events such as annual planning sessions and performance reviews)- Create and track key standard operating procedures for administrative processes- Develop and coordinate organization-wide communications, ensuring they are reviewed and approved by relevant stakeholder teams- Share highly confidential documents following legal mechanisms- Manage a small team of dotted-line executive assistantsBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

Executive Assistant, PubTech, Amazon Ads

Amazon Ads seeks an exceptional Executive Assistant for a position based in Seattle. This role will support 2 leaders with the possibility of a third. Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high-quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place!We are looking for a self-motivated, resourceful, tech-savvy problem solver that demonstrates the ability to look around corners, understand business priorities and proactively anticipate needs. Attention to detail, strong organizational skills, and the ability to meet tight deadlines while juggling multiple critical requests across global teams is required. Successful candidates have the ability to complete complex tasks quickly and proactively with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. Strong written and verbal communication skills are a must. Integrity and discretion in handling confidential information and professionalism in dealing with senior executives internal and external to Amazon is essential. This role functions as part of a team of EAs working to facilitate and coordinate meetings, team activities and other projects. The ability to operate independently and collaboratively with a strong sense of ownership, bias for action, and a customer service-oriented approach is key to success. Key job responsibilities-Complex calendar management, including coordinating all aspects of scheduling and logistics for internal and external meetings such as booking meeting rooms for locations with multiple attendees -Seamlessly managing detailed domestic and international travel itineraries, as well as processing expense reports-Coordinating in-person and virtual event logistics, including catering, accommodations, AV and presentation materials (e.g. global team meetings, annual planning offsites, morale-building activities, etc.)-Planning space for the team and facilitating office moves such as confirming team locations and updating with new locations, helping onsite exec with packing as needed, etc.-Partnering closely and proactively with Finance, HR, Recruiting, and EAs throughout the Amazon Ads org-Attending key team meetings, tracking and helping drive completion of key deliverables, and following up on outstanding items with owners-Identifying internal and external approaches to solving problems in a creative wayA day in the lifeA typical day will involve managing a high volume of emails, responding to requests in a timely manner, and working with other Executive Assistants to schedule complex meetings. This role will also partner closely with executives and business partners on projects and deliverables. About the teamPubTech (Publisher Technology) builds and operates extensible services that empower publishers (1P and 3P) to improve the monetization of their customer experiences, along with the experiences themselves. We bias toward standards based and flexible designs that allow publishers the ability to invent on top of our solutions and to interoperate well with other advertising technology providers; both internal and external. We operate engaged, autonomous teams of functional experts, with clear visions, goals, and success measures. BASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Executive Assistant, Kuiper Government Solutions

Have you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is long-term initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Key job responsibilitiesReporting directly to the Leadership, Kuiper Regulatory, the Executive Assistant (EA) provides high-level administrative support to ensure Regulatory leadership can efficiently accomplish company initiatives and goals. The EA serves as the primary point of contact for all internal and external administrative matters pertaining to the Regulatory business. The Executive Assistant also serves as a direct liaison to the leadership team; plans, coordinates and facilitates the details of executive internal and external meetings; and oversees special projects as directed. The EA must be creative, organized, detail-oriented, exercise good judgment, have strong written, verbal and administrative skills. The EA must be able to work in a high-stress, dynamic, complex work environment and balance multiple priorities. The EA will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of tasks, assignments and confidential matters with discretion. The EA must demonstrate a strong bias for action by handling administrative matters expeditiously, proactively and professionally to ensure successful completion of assigned projects and tasks.Roles and Responsibilities The EA completes a broad variety of administrative tasks including: • Managing a very active and fluid calendar of appointments; meticulous attention to detail in scheduling, coordinating and planning internal meetings, agendas and appointments; planning detailed domestic and international travel, writing itineraries, arranging point-to-point transportation; compiling documents for travel-related meetings; completing expense reports• Planning the executive’s daily, weekly and monthly schedule of events• Planning, managing and executing ongoing key team activities (staff meetings, all-hands meetings, training, offsites, town halls, skip levels, morale events)• Composing and preparing business correspondence; keeping the executive’s communications organized to filter low priority items and focus on important information• Serving as the "gatekeeper" to the executive office, screening and prioritizing appointments/meeting requests while always providing polite and professional service• Communicating on behalf of the senior executive directly with the leadership team and other stakeholders across the organization • Training other administrative staff on company policies and best practices• Have fun at work and help others do the sameDue to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. A day in the lifeThis exciting role requires attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior leaders and engineers inside the company is important, as is a good sense of humor. The successful candidate will possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action with ambiguity and show grace under pressure. BASIC QUALIFICATIONS- 5+ years of experience supporting senior level leadership (calendar management, meeting coordination, travel coordination, event planning, etc.)- 3+ years of Project Management/Project Coordination Experience (goal & project tracking, reporting, space planning, budgeting, process improvement, etc.)- 3+ years of experience with advanced use of the Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint, and Word)- 3+ years of experience as a Executive assistant ...

Driver Trainer, Rural Super Rural (RSR) Operations

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. Our operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.We are looking for motivated, customer-focused individuals who want to join our team as a Driver Trainer.As a Driver Trainer in our Rural Super Rural (RSR) operations, you will:- Lead and support delivery associates at every stage of the delivery process.- Track and analyze delivery metrics to drive performance improvements.- Train delivery associates on safety, compliance, and vehicle operation standards.- Ensure all training adheres to local, state, and federal requirements.For this role, you will need to be:- At least 21 years old, and authorized to work in the United States- Eligible to drive in accordance with DOT requirementsEXPECTED HOURS & ENVIRONMENT- This position requires open flexibility to work 10-hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.- Expect to work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).- Expect to lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsIMPORTANT INFORMATION:- This position is fully onsite at an RSR delivery station and is NOT remote.- This position requires in-role training at an operating site which will be 5+ weeks in duration. - This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Key job responsibilities- Partner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.- Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.- Support standard work and safety programs.- Train new Delivery Associates on how to drive and operate the vehicles- Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture.- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas- Promote a positive culture for Delivery Associates.- Ensure all federal, state and local laws and requirements are being followed.- Conduct weekly performance reviews with delivery partners- Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.About the teamRapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!BASIC QUALIFICATIONS- A high school or equivalent diploma- Hold a valid and active driver’s license- Must be able to obtain and maintain a Driver Qualification File- Are 21 years of age or older- 1+ years of working with computers and Microsoft Office products and applications experience- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 1+ year of experience delivering training both to individuals and groups ...

Executive Assistant, Stores Finance , North America Stores Finance

Finance & Global Business Services is seeking an experienced and proactive Executive Assistant to provide high-level support to a Vice President in our North America Stores Finance group. This is an exciting opportunity to partner with a long-time Amazonian and take on new challenges and responsibilities to further your professional development.In this role, you will be responsible for keeping the organization's leader and team organized, informed, and on task through meticulous calendar management, scheduling, and collaboration with other Executive Assistants. You will have strong business acumen, the ability to proactively anticipate needs, and drive continuous improvements, while maintaining a high degree of professionalism, integrity, and discretion in handling confidential information.As part of a fun and highly collaborative team, you will be comfortable working independently as well as actively engaging in shaping and nurturing our team culture. You will be an experienced and proactive planner with exceptional verbal and written communication skills, the agility to switch gears at a moment's notice, and the capability to complete a high volume of tasks with minimal guidance in a fast-paced, goal-focused environment.Key responsibilities include attention to detail, meeting tight deadlines, efficient organizational skills, and the ability to react with appropriate urgency to situations that require a quick turnaround. You will possess the capability to complete complex tasks and projects quickly and independently, take effective action without knowing the whole picture, and has the desire to build a trusting, long-term partnership with the VP and their senior leadership team. Key job responsibilities Own complex calendar and scheduling• Own domestic and international travel• Manage expense report coordination and submission• Develop, organize, execute, and assist with team activities (Staff meetings; All-Team meetings; Off-Sites; and team social events/recognition• Track and help drive completion of key deliverables and follow up on outstanding items• Work closely with the leadership team and our business partners• Partner with other Executive Assistants throughout the team and across the companyBASIC QUALIFICATIONS- 5+ years of executive assistant experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Executive Assistant, AWS Platform

The AWS Platform Organization, within AWS Utility Computing (UC), is seeking a dedicated, resourceful, and customer-obsessed Executive Assistant II to support multiple Security and Compliance Engineering Executives, and support broader org level programs. The Executive Assistant will act as an extension of the leaders, and will work closely with other Executive Assistants throughout the AWS Platform Organization, the AWS Security Organization, across the rest of the company, and externally with customers. Key job responsibilitiesAs a support partner to the multiple security executives at the Director and VP level, and someone who is expected to provide back up admin support to the VP of AWS Platform, this role encompasses everything from managing complex calendars and travel, to maximizing time efficiency and working closely with other EAs within AWS and throughout Amazon. The position will manage critical meetings in a fast-paced environment. Our ideal EA candidate is organized, innovative, knowledgeable, and forward-thinking when it comes to ensuring smooth operations. The position requires the capacity to work successfully in a team environment as well as attention to detail, efficient organizational skills, and the ability to meet tight deadlines. We pride ourselves on being the world’s most customer-centric company, and the sophisticated demands of our customers mean that you will need to be flexible and able to change direction at a moment’s notice. A high level of integrity and discretion in handling confidential information is a must, and professionalism in dealing with executives inside and outside the company is key. The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture. Some flex hours may be required.A day in the lifeProactively manage executive's complex calendar with attention to accuracy, detail, and allocation of time to promote productivity and recognize the need to re-prioritize as appropriate.Travel coordination, domestic and international. Create detailed travel itineraries and coordinate with in-house travel agents to ensure smooth transitions between time zones; manage international travel processes including passport, visas, and any other applicable documentation.Organize and manage meetings (may include setting agendas and driving follow-up of action items), off-sites, and team-based social events, with associated budgets and logistics.Process expense reports and invoices as needed.Act as liaison between the Senior Leaders, their directs, and associated teams.Work in partnership with org leaders, functional business partners (e.g., Finance, HR) and other EAs to provide seamless support to the Senior Leaders and their teams.Understand the business priorities and identify process improvements to create efficiency and scale for the Senior Leaders and their leadership teams.Tracking and driving completion of key deliverables and follow-up on outstanding items.Successfully complete critical aspects of deliverables with a hands-on approach, including drafting various documents and correspondence, and other tasks that facilitate the Senior Leaders’ ability to effectively lead their teams.Support annual operational planning process, business planning and performance review cycles.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to neverstop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination ...

Sr. Executive Assistant, Amazon Entertainment People eXperience and Technology

The Amazon Entertainment People eXperience and Technology (PXT) organization (HR) is seeking a senior-level Executive Assistant to provide single-threaded support our Vice President. We build the culture, talent, and organization that ensures all Entertainment Amazonians thrive in creating, inventing and delivering for our customers globally. We build this environment in complex, dynamic industries, aiming to stay ahead of the business’ talent and organization challenges. PXT for Amazon Entertainment supports a portfolio of entertainment businesses that span film, TV, live sports, music, podcasts, games, audiobooks, livestreaming, and other media content. The Entertainment PXT team focuses on the inputs that attract, grow, and retain creative, technical, and business talent at scale. We customize for unique Entertainment business and industry needs where necessary and scale where possible and applicable. Our Entertainment employees deliver world-class products and services for playing, listening, watching, and streaming in an ever-immersive entertainment environment. From Day One, this role will focus on keeping the organization’s leader and team organized, informed, and on task. High-level calendar management and scheduling will require attention to detail as well as superb time management and organizational skills. You should be comfortable juggling multiple priorities, have the ability to manage last-minute escalations, and effectively partner with other Executive Assistants throughout the organization to get things done.You must understand business priorities and demonstrate the ability to proactively anticipate needs and drive improvements. This role requires professionalism, integrity, and discretion in handling confidential information. You should be resourceful, forward-thinking, and a creative problem solver.Key job responsibilities• Own complex calendar and scheduling• Own domestic and international travel• Manage expense report coordination and submission• Develop, organize, execute, and assist with team activities (Staff meetings; All-Team meetings; Off-Sites; and team social events/recognition• Track and help drive completion of key deliverables and follow up on outstanding items• Manage team space, including moves, new hire location assignments, and re-configurations• Work closely with the leadership team and our business partners.• Partner with other Executive Assistants throughout the team and across the company• Support a positive team cultureA day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 8+ years of senior level leadership support experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with C-level executive calendar management- Experience as an Executive Assistant ...

Tech Business Development Manager, Gen AI, Alexa Enterprise, Alexa Smart Properties BDSA

Help mold the future of Gen AI and voice recognition with Alexa Enterprise. If you have the right blend of passion, enthusiasm, customer advocacy, curiosity and creativity, you may just be right for Business Development Manager role on the Alexa team. In this role, you will be working with the top Healthcare and Senior Living companies to develop incredible experiences that will wow customers using the Alexa voice service.Key job responsibilitiesYour responsibilities include defining and driving the partnership strategy with leading Healthcare and Senior Living companies to bring new experiences to customers. You will foster relationships with CxO level leaders in those organizations and be the voice of the partner to shape the Alexa Enterprise, Gen AI, product and business strategy. Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for properties worldwide. • Help define the Alexa Enterprise, Gen AI, Healthcare and Senior Living partnership strategy to bring compelling experiences to customers • Identify and recruit key partners and build both executive and working-level relationships across technical and business disciplines • Lead complex contract negotiations defining key technical, financial, and business commitments • Understand the technical and business requirements of our partners and work closely with the internal teams to guide the direction of our roadmap.A day in the lifeIn this role, you will be the face of Healthcare and Senior Living for Alexa Enterprise to our partners and will work with Amazon product, engineering, and marketing leaders to define product and business strategy that delivers results for customers and our business. You will utilize technical skills and business acumen to create strategic partnerships that deliver innovative new experiences customers worldwide.About the teamThe Alexa Enterprise, Gen AI, Business Development Team operates with individual autonomy and ownership, where business development managers are single threaded owner of their partnerships. We are results oriented, take a collaborative approach to the business, and foster a culture of innovation to improve the customer and partner experience.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Executive Assistant II, PXT Artificial General Intelligence, Artificial General Intelligence (AGI) PXT

Do you want to work with some of the most interesting businesses at Amazon?The Artificial General Intelligence HR organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two HR Directors.The AGI PXT team is seeking an exceptionally talented, customer obsessed, resourceful and self-motivated Executive Assistant. This role will be support two HR Directors.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars in various time zones, planning and organizing events of all sizes, creating agendas and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. This individual will help maintain mechanisms and help with team engagement.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with Microsoft Office products and applications- High school or equivalent diploma ...

Executive Assistant, Amazon Q Business, AWS

Join Amazon Q Business, the cutting-edge team inventing the future! Amazon Q Business is an industry-leading generative AI–powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in enterprise systems. It empowers employees to be more creative, data-driven, efficient, prepared, and productive.This exciting role requires a high level of integrity and discretion in handling confidential information. The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture. Professionalism in dealing with executives inside and outside the company is important, as is a good sense of humor.Key job responsibilities• Proactively manage complex calendars with attention to detail, accuracy, and allocation of time to promote productivity and recognize the need to reprioritize as appropriate.• Understand the business priorities and identify process improvements to create efficiency and scale for the executives and their leadership teams.• Manage scheduling requirements for annual operational planning process, business planning and performance review cycles, and coordinate off-sites and team-based social events with associated budgets and logistics.• Work in partnership with org leaders, functional business partners (e.g., Finance, HR, Marketing, etc) and other EAs to provide seamless support to the Director and teams.• Plan executive domestic and international travel.• Manage expense report coordination and submission.• Track and help drive completion of key deliverables and follow up on outstanding items.• Be flexible in balancing competing priorities and demonstrate grace under pressure.• Communicate clearly (written and verbal) and has strong interpersonal skills. • Demonstrate high judgment and decision making in an ambiguous environment.About the teamMake HistoryAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. With Q Business, we are changing the way customers operate, helping them streamline and automate their daily work with ease and efficiency.Have Fun Surround yourself with a highly talented team of people that like to solve complex problems, but also work in a fun and autonomous environment.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with domestic or international travel coordination- Experience in a fast-paced, high-tech company- Experience managing multiple executive-level calendars ...