Business Analyst II, Investigation Tech Products

Amazon's Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. Our mission is to deliver a trustworthy experience by eliminating catalog defects, ensuring listings are compliant with our selling policies, ensuring customers receive authentic products in the condition they expect, and protecting them by making things right with our A-to-z Guarantee, in the rare chance that the expectation is not met.We are seeking a highly motivated and detail-orientated Business Analyst to join our team. You will support the analytics and reporting requirements of our investigation products on-boarding process. The ideal candidate will have a passion for data, strong analytical skill and effective communication skill. You will work closely with cross-functional teams and stakeholders to ensure data accuracy and identify key insight in a fast paced environmentKey job responsibilitiesAn ideal candidate for this role:· Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies· Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide· Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format· Will be passionate about finding root causes, trends, and patterns and how they impact business.· Will draw inferences and conclusions, create dashboards and visualizations of processed data· Will have excellent business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately. Will be very comfortable juggling competing priorities and handling ambiguity. Will thrive in an agile and fast-paced environment on highly visible projects and initiativesAbout the teamShopping Experience Protection Ops (SEPO) Team works to ensure that customers can buy with confidence on Amazon. Our mission is to ensure that every Customer, Brand and Selling Partner is protected from bad actors, and their concerns are resolved real-time. Our mission is to create quick and accurate decisions that exceed the expectations of our Customers, Brands and SPs while protecting them from bad actors. We deliver at scale through technology and expert human judgement. We drive down costs by selectively and efficiently using human judgement where technology is not able to automate.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with SQL ...

Sr. Business Analyst, PAIR

The People Analytics, Insights, and Research (PAIR) team within PXT supports two of Amazon’s most exciting businesses: Devices & Services (the innovators behind Echo, Kindle, Ring and Kuiper Low-orbit satellite program) and Artificial General Intelligence (the team behind Generative AI foundational model development at Amazon). We are seeking an experienced, curious and motivated Sr. Business Analyst to act as our direct liaison and “Analyst in the Line” for several PXT organizations supporting Devices businesses. Our work is dedicated to empowering leaders and enabling action through data and science. In addition to standard reporting, we seek to leverage analytics to help our leaders focus their efforts in ways that will engage, retain and grow their team members to propel the business forward.Key job responsibilities- Interview stakeholders to gather business requirements and translate them into data and analytic deliveries to be actioned by yourself and the team.- Write Extract-Transform-Load (ETL) jobs using sql and Amazon Big Data Technology in order to create fully-automated business metrics and insights.- Own the design, development, and maintenance of business-driven people metrics, reports, analyses, dashboards, etc. in order to drive key business decisions- Monitor and troubleshoot operational or data issues in the data pipelines and work with appropriate upstream data owners to resolve.- Review and audit existing team-owned ETL jobs, SQL queries, permission structures and metrics presentation for accuracy and to maintain the highest standard.- Identify and recommend opportunities to Junior analysts in order to enhance capability and quality of team operations and outputs.- Learn and understand a growing range of Amazon and specifically PXT data resources and discover how, and when to use which data sets.A day in the life- Work closely with HR teams across the globe, building on your strong analytical skills to support multiple teams with regular production of metrics and analytics that are meaningful and scalable.- Use your skills in ETL, automation, and data visualization to provide actionable insights for our teams.- Develop, automate and maintain Monthly and Quarterly business reviews for leaders in supported businesses- Conduct and present statistical analysis, such as regressions, chi-square testing, and confidence intervals in order to distill decisions from large-scale data.- Establish scalable, efficient and automated processes for large scale data analyses- Provide ad-hoc or special project data analysis to PXT Business Partners and Devices Business Leaders that enable them to achieve their people KPIs, drive decision making and create new strategies.About the teamThe PAIR team is a multi-functional team which leverages diverse skills of engineers, analysts and researchers in order to curate an optimal set of tools and innovative products for our customers in PXT and in the D&S and AGI businesses.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Sr Manager, Data & Analytics, DSP Analytics

Do you thrive on developing your team to build and leverage best in class data products and solutions to make high-judgement decisions ? Are you looking for a role where you can have a long-term impact on the technology and business? Do you want to play a key role in shaping the future of small business owners in Last Mile delivery? We are looking for an experienced hands-on technical leader to join Lastmile Delivery Service Partner (DSP) Analytics organization. This role will lead team of Business Intelligence Engineers (BIEs) to drive Data & Analytics for DSP Performance measurement and improvements.As a Sr Business and Intelligence manager, this role will guide the data and analytics team to build and maintain data and reporting solutions, manage data infrastructure, develop and improve analytics products, simplify data access and unlock self-service insights. Through tooling, automation, data analysis and statistical modeling , their team will create solutions and feedback loops to continuously measure KPIs and empower Delivery Associates (DAs) and DSPs to improve their and customer’s experience, sentiment and quality.Key job responsibilities* Work with Product and Program managers, org leaders, SDMs, and Tech team members to to build relevant data products and solutions.* Build a team of BIEs, DEs and Data Scientists to create and support datasets, metrics and KPIs to meet DSP business goals.* In partnership with WW DSP Product & Offer and Transportation Experience orgs, develop relevant and defensible metrics and KPIs that drive and track business strategy.* Define and develop data infrastructure, data products , dashboards and visualizations for key metrics and KPIs.* Drive data governance (data integrity, metrics definitions, and single source of truths, accountability and documentation).* Establish strategic partnership with business stakeholders, build team's 1YP/3YP vision and effectively communicate and drive key initiatives.* Recruit, mentor, and lead a high-performing data team, fostering a culture of innovation, collaboration, and professional growth.* Provide guidance, feedback, and performance evaluations to team members, driving their development and success.* Stay updated with the latest technology trends, methodologies, and tools in Analytics, Data Engineering, and Data Science, recommending and implementing technologies that enhance insight capabilities and efficiencies.About the teamWe are the core Amazon DSP data analytics team with the vision to enable data, insights and science driven decision-making. We have exceptionally talented and fun loving team members. In our team, you will have the opportunity to dive deep into complex business and data problems, drive large scale technical solutions and raise the bar for operational excellence. We love to share ideas and learning with each other. We are a relatively new team and do not carry legacy operational burden. We believe in promoting and using ideas to disrupt the status quo.BASIC QUALIFICATIONS- Bachelor's degree- 10+ yrs in Business Intelligence, Data Science, Data Engineering or Software Engineering role.- 5+ years of experience hiring and leading a Data, BI or Science teams.- Experience leading and influencing the data and BI strategy for their organization.- Experience owning/driving roadmap strategy and definitions.- Experience with feature delivery and tradeoffs of a product.- Experience driving and contributing to engineering, technology and data product strategy decisions.- Experience with SQL, Scripting/Programming (Python, R).- 2+ years’ experience with Tableau, Looker or similar BI Reporting Platform.- Experience with data modeling, warehousing and building ETL pipelines.- Analytical and quantitative skills; experience using data and metrics to test and confirm assumptions, and measure success.- Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail. ...

Sr. Business Analyst, Selling Partner Experience

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide. Key job responsibilitiesTo support this vision, we are seeking a Business Analyst to build analytical tools that will ultimately be a key driver in driving the growth of the company. You will leverage our data to drive operational efficiencies, provide key data-driven insights, enable new opportunities and innovate on behalf of Selling Partners. You will drive future solutions that will impact how we capture sentiment for new Selling Partners and delight our existing ones, and you'll have a lot of fun along the way!As you further your career as a Business Analyst at Amazon, you will focus on improving corporate reporting frameworks and data visualization. You will research performance data, discover and solve real world problems and build metrics and business cases to make strategic business recommendations. We are focused on your success and want to build and support passionate innovators within Selling Partner Services.Key job responsibilities• Lead the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc.• Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs.• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.• Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.• Participate in strategic and tactical planning discussions. Preparing and delivering business reviews to the senior management team regarding progress and roadblocks.• Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USASunnyvale, CA, USABASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Risk Planning and Insights Manager, Prime Video Trust & Safety

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.We are looking for a results-oriented individual to support Prime Video Trust & Safety risk planning and analysis for global customer trust and regulatory initiatives. You will manage a global team and partner with diverse stakeholders (Policy, Program, Legal, Tech, Science, Product) to mitigate large-scale business risks and drive key business insights. You will be responsible for running large-scale analyses and building metrics/KPIs to scale the Trust & Safety business, while proactively identifying defects and simplifying manual processes. If you love being at the forefront of industry growth and development, developing and executing processes in a highly ambiguous environment, identifying information gaps and collaboration needs, and driving business strategy, then this is the spot for you. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of Trust & Safety.Key job responsibilities- Manages a global team of analysts to proactively address emerging business risks. - Develop and communicate comprehensive KPIs/metrics, business risks, and data limitations.- Leverage reports and analytics to make recommendations in line with business strategy and goals.- Partner and collaborate with business partners and stakeholders to drive strategic projects.- Identify system and process improvement opportunities which will directly influence customer trust, regulatory compliance, and operational efficiency. - Manage and coordinate change management initiatives.- Participates in recruitment and selection activities including role modeling through hiring decisions and processes.- Manages performance and behavior of direct reports through effective 1:1 meetings, coaching and mentorship.- Maintains a positive and professional demeanor always portraying the site and company in a positive light and effectively managing sensitive issues.- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.A successful candidate will need to:- Communicate ideas and business risk concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.- Embody a true pioneering spirit, willing to “get hands dirty” in a start-up environment while simultaneously developing processes, automation, and delivering results.- Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management.- High attention to detail and proven ability to manage multiple, competing priorities simultaneously particularly during escalations and high-visibility events.- Keen on developing and training people to improve skills and capabilities for sustainable and continuous improvement.BASIC QUALIFICATIONS- 5+ years of direct experience in quantitative research or analysis- 3+ years in program & project management- 3+ years building forecasting and/or planning models in Excel or other more advanced tools- Direct supervisory and people management experience ...

Senior Business Analyst, Global Security Organization (GSO)

The AMER Data Services Team is seeking a Senior Business Analyst, throughout the Americas to design, develop and manage world-class reporting and analytics that serve and support Worldwide Operations Security, including data interpretation, trending analysis, and overall department initiatives. In this position, you will research data and develop tools in various systems to support AMER and Global initiatives. You will need to interact extensively with cross-functional groups such as database engineering, operations teams, stakeholder groups, software developers and leadership. Excellent listening, writing, verbal communication skills, and strong technical competency are essential. You will build and deliver on-time database platforms and proper integration with other applications and systems through effective web-based development. You must have a desire to drive permanent removal of defects, and ensure highest quality of service is provided in an efficient, effective, and proactive manner.Key job responsibilitiesThe role of a Worldwide Operations Security (WWOS) Senior Business Analyst (BA) is to design and develop data visualization dashboards and tools and provide analyses and insights that serve and support the organizations Global and AMER-wide goals and initiatives. The role requires collaborating with cross-functional groups such as database engineering, operations, Security & Loss Prevention (S&LP) field teams, software development, product and program management.The data, tools and analyses developed by Senior WWOS BAs enable the field and leadership teams to identify key performance indicators, areas of focus and opportunity and are crucial to achieving business specific and organizational goals. Senior WWOS BAs support anywhere from two (2) to four (4) customer groups and work on three (3) to five (5) projects at a time, many of which have AMER region and/or Global impact. Each customer group has various subsets of stakeholders, processes and data flow, making it critical for the Senior WWOS BAs to understand the intricacies of each group to ensure tool and data accuracy. Additionally, Senior WWOS BAs must manage conflicting priorities, communicate barriers, outline timelines and project plans to key stakeholders and have the ability to root cause problems and independently iterate solutions.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- Experience defining requirements and using data and metrics to draw business insights- Experience in financial/business analysis- Experience with QuickSight dashboard and visual creation- Experience making business recommendations and influencing stakeholders ...

Data Engineer, GO-AI Technology & Development Team

Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team works with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. GO-AI’s Technology & Development Team is a cross-functional team of Data Engineers, Software Developers, Technical Program Managers, and Business Intelligence Engineers who are responsible for the technical strategy and delivery for GO-AI. Key job responsibilities• Design, implement, and deploy GO-AI data solutions that are high quality (e.g., secure, testable, maintainable, low-defects, efficient, well documented etc.) and incorporate best practices. • Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve GO-AI’s data architecture, making it better and easier to maintain. A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience coding in Python- Have a solid understanding of data design approaches and how to best use them- Bachelor's degree in engineering, computer science or relevant field ...

Business Analyst III, Selling Partner Services Agent Development

The Selling Partner Services Agent Development team is the training and development organization tasked with understanding the needs to hire and develop Global Seller Support Associates and Risk Investigators to support our Sellers, Vendors, and Buyers in our Amazon.com marketplace. The AD Optimization and Measurement (ADOM) team strives to ensure agents' capability to deliver the best outcomes for Amazon Sellers and Buyers by measuring and optimizing learning efficacy throughout their continuous development journey. We are a team of Researchers, Analysts, and Engineers who source and organize the right data to empower our learning experience designers and training partners to effectively measure and optimize the learner journey.Key job responsibilitiesSelling Partner Services Agent Development is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. As a Business Analyst, you will focus on solving real world problems and build business cases to enable the organization to scale and invent on behalf of its customers. A key component of the role is to identify improvement opportunities by monitoring existing metrics, analyzing data, and partnering with many internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. The ideal candidate will be expected to influence and work with other leaders within the broader organization.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

Applied Scientist - Learning and Development Team, Learning Product

As an Applied Scientist on our Learning and Development team, you will play a critical role in driving the design, development, and delivery of learning programs and initiatives aimed at enhancing leadership and associate development within the organization. You will leverage your expertise in learning science, data analysis, and statistical model design to create impactful learning journey roadmap that align with organizational goals and priorities.Key job responsibilities1) Research and Analysis:Conduct research on learning and development trends, theories, and best practices related to leadership and associate development.Analyze data to identify learning needs, performance gaps, and opportunities for improvement within the organization.Use data-driven insights to inform the design and implementation of learning interventions.2) Program Design and Development:Collaborate with cross-functional teams to develop comprehensive learning programs focused on leadership development and associate growth.Design learning experiences using evidence-based instructional strategies, adult learning principles, and innovative technologies.Create engaging and interactive learning materials, including e-learning modules, instructor-led workshops, and multimedia resources.3) Evaluation and Continuous Improvement:Develop evaluation frameworks to assess the effectiveness and impact of learning programs on leadership development and associate performance.Collect and analyze feedback from participants and stakeholders to identify strengths, areas for improvement, and future learning needs.Iterate on learning interventions based on evaluation results and feedback to continuously improve program outcomes.4) Thought Leadership and Collaboration:Serve as a subject matter expert on learning science, instructional design, and leadership development within the organization.Collaborate with stakeholders across the company to align learning initiatives with strategic priorities and business objectives.Share knowledge and best practices with colleagues to foster a culture of continuous learning and development.BASIC QUALIFICATIONS- 3+ years of solving business problems through machine learning, data mining and statistical algorithms experience- Master's degree in operations research, applied mathematics, theoretical computer science, or equivalent- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in building machine learning models for business application ...

Business Intelligence Engineer, Clarity

Are you driven by the excitement of unraveling intricate data puzzles? Does your DNA resonate with collaborative problem-solving? Do you thrive on witnessing the ripple effects of your contributions in the larger scheme of things? If you've nodded along to any of these questions, welcome to Clarity team! We're not just a team; we're a dynamic cohort of engineers dedicated to leveraging cutting-edge innovations for Amazon's PXT Business Analytics tools and software. Together, we confront tangible challenges head-on, poised to revolutionize customer experiences in unforeseen ways. Every day, we embark on a journey of invention, pioneering fresh solutions that shape tomorrow's landscape.Our mission is clear: to harness the power of people data and empower PXT and people leaders to make decisions that steer Amazon towards its goal of becoming Earth’s Best Employer. We specialize in building features that streamline data gathering and analysis for PXT users, freeing up more time for action and removing barriers for Amazonians.We are currently seeking a talented and motivated Business Intelligence Engineer to lead the design, development, and testing of data pipelines and a centralized data store for people metrics data. Within the PI data services team, you will champion frameworks that empower our internal customers to seamlessly create data pipelines and ETL workflows. The ideal candidate possesses a robust understanding of data modeling concepts, complemented by a foundational grasp of Data Viz. Continual acquisition of expertise, iterative approaches, and adaptability are key facets of this role. We seek individuals deeply committed to pragmatic problem-solving and unafraid to pioneer new territories. Your ability to craft extendable designs and maintainable technical solutions while keeping long-term visions in focus will be paramount. If you can dream it and justify it, we're ready to explore it together. Join Clarity, where we equip you with the tools and encouragement to co-create in an environment that's not just rewarding and fulfilling, but also incredibly fun.Key job responsibilities- Design and build business critical, highly available data pipelines in a stable, low cost model.- Conduct deep dive analyses of business problem statements and formulate conclusions and recommendations to leadership.- Help continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers.- Monitor metrics, analyze data and partner with internal teams to identify process, system improvement opportunities and come up with BI solutions.- Internalize our customer challenges and derive creative solutions which apply new and innovative technology.- Work directly with customers to integrate new data types, equipment, and incorporate feedback.- Partner with Data Engineering to enhance data infrastructure, data availability, and broad access to customer insights- Apply best practices including coding standards, code reviews, source control management, agile development, build processes, and testing.- Actively support and foster a culture of inclusion.A day in the lifeSuccessful candidate would have extensive experience working with big data, building data warehouses and data processing services. They are effective at seeing data patterns and building generic data solutions to improve user experience.About the teamOur mission is to harness the power of people data to empower PXT and people leaders to make decisions that help Amazon become the Earth’s Best Employer.BASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience with data modeling, warehousing and building ETL pipelines- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience in Statistical Analysis packages such as R, SAS and Matlab ...

Business Intelligence Engineer, Gen AI Advertising Finance

Amazon.com seeks a Business Intelligence Engineer to be a key partner for an exciting new initiative-Gen AI within Amazon’s Advertising business, a high-growth business with a range of product offerings for advertisers. We are looking for a top analytical mind capable of understanding our complex ecosystem of Advertising Gen AI business.As a key BI partner, the role will have the opportunity to use one of the world's largest eCommerce and advertising data sets to influence the long-term evolution of our Gen AI products. This role requires an individual with excellent business, communication, and technical skills, enabling collaboration with various functions, including product managers, software engineers, economists and data scientists, as well as senior leadership. This role will create and enhance Business Reviews decks and performance monitoring reports with automated data pipelines to find insights that product and business team should focus on.The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and with an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the direction is a must.This role will influence the direction of the Gen AI business by leveraging our data to deliver insights that drive decisions and actions. The role will involve translating broad business problems into specific analytics projects, conducting deep quantitative analyses, and communicating results effectively. We see a high potential for growth in this role as we transform our data into actionable insights to continue to fuel the growth of this business. The role will help the organization identify, evaluate, and evangelize new techniques and tools to continue to improve our ability to deliver value to Amazon’s customers.Key job responsibilities1. Metrics development through Weekly Business Reviews decks and performance monitoring reports (such as Quicksight, Excel)2. Deep Dive Analysis and data insights (such as SQL, Python)3. Data infrastructure and automation (such as ETL data pipelines, Redshift, S3, Athena, Glue)BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred) ...

Data Engineer - Fire TV Data Science & Analytics*, FireTV

Are you excited about applying your data engineering skills in a top-tier business impacting millions of customers? Our Fire TV mission is to make watching TV effortless and fun for customers to enjoy all of their entertainment, so it becomes part of their daily habit for relaxing, being entertained, and spending time with family and friends. Fire TV is the #1 best-selling streaming media player in the U.S. Our mission is to make watching TV effortless and fun for customers. The staggering amount of data we process from multiple sources to work towards achieving our mission of requires the skills of an experienced and motivated Data Engineer. The successful candidate will work in our Data Science & Analytics team to help set new standards in data processing capability and data availability for our Device Sales & Customer Engagement business units. You’ll be working with Amazon-scale Big Data stored in a variety of locations including data lakes, Redshift clusters and cloud storage, helping us to bring in new datasets that will further inform our business decisions. You’ll do this while maintaining the highest levels of data accuracy, integrity and privacy, allowing us to explore new ways to engage and delight our customers and continue our success. Your opportunities with our team will include: - Working with multiple stakeholders and a variety of tools across Amazon to apply best-practice processing for very large volumes of data - Administering our AWS-based infrastructure - Analyzing, improving and maintaining the performance of our data infrastructure - Designing and implementing solutions to ensure compliance with the latest privacy laws & regulations - Developing custom tools to enhance regular workflows for analysts, BIEs, Data Scientists and managers - Defining and enforcing stringent data quality standardsBASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...

Data Engineer, OCEANS

Do you love data? Do you want to learn new technologies? Join our OCEANS team and help shape the future of employee compensation at Amazon! Our job is to establish data definitions, conduct research, and launch products to support the Amazon Leadership Team and Consultants in making pay decisions for employees. As a Data Engineer on our team, you'll work with cutting-edge technologies and complex data environments. You'll be responsible for enhancing our existing data architecture to further standardize metrics and definitions, developing end-to-end data engineering solutions for complex analytical problems, and collaborating with analysts, data scientists, and software engineers to translate data into actionable insights.This role requires you to live at the intersection of data, software, and science. We leverage a comprehensive suite of AWS technologies, with key tools including S3, Redshift, DynamoDB, Lambda, API's, Glue, MWAA, DataZone, and SageMaker. You will drive the development process from design to release. Key job responsibilities Managing data ingestion from heterogeneous data sources, with automated data quality checks. Creating scalable data models for effective data processing, storage, retrieval, and archiving. Using scripting for automation and tool development, which is scalable, reusable, and maintainable. Providing infrastructure for compensation analytics and science use cases. Using industry best practices in building CI/CD pipelines.About the teamJoin our team at Amazon, where data drives our global compensation strategy. As a cutting-edge business intelligence and analytics unit, we're shaping how Amazon compensates million+ employees worldwide. Our mission: to leverage advanced analytics in evaluating and scaling our annual pay policy, directly influencing the company's growth trajectory. If you're seeking a role with large-scale impact, we offer the opportunity to apply your analytical skills at the intersection of big data, human resources, and business strategy. Your work will revolutionize Amazon's compensation landscape, ensuring fair, competitive, and forward-thinking pay practices that support our company's continued success and expansion.BASIC QUALIFICATIONS- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- Experience with one or more scripting language (e.g., Python, KornShell, Scala)- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- 1+ years of data engineering experience ...

Business Intelligence Engineer, AWS Identity, AWS Identity

The Amazon Web Services (AWS) Identity team is building and operating the identity, authentication, and authorization stack for the AWS cloud. In our quest we are pushing the technology boundaries in building a trusted and highly reliable architecture that provides the controls for massively scalable and globally distributed systems that exist both in AWS as well as in our AWS customers services.Key job responsibilitiesWe are hiring a Business Intelligence Engineer (BIE) to help us accelerate our efforts in delivering delightful Identity capabilities. This person will build new business intelligence solutions end-to-end. The ideal candidate will be passionate about working with big data sets and have the expertise to utilize these datasets to answer business questions and drive growth.The primary responsibilities of this role include:• Design, develop and maintain scalable, automated, user-friendly reports and dashboards that will support our analytical and business needs.• Use analytical and statistical rigor to solve complex problems and drive business decisions.• Write high quality SQL code to retrieve and analyze data from database tables (ex. Redshift), and learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use.• Work closely with product stakeholders and partners in driving product decisions by being the voice of the customers, through data.About the teamOur team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Business Analyst, Brand Building

Are you passionate to help Sellers build stronger brands that Customers love? Are you passionate about using data to help shape roadmaps that enable brands to stand out to customers? If you like taking bold bets, working in an ambiguous space, and delivering new innovations that help brands on Amazon, this is the job for you!The Brand Building team is looking for an experienced Business Analyst who will lead the identification, correlation and automation of key brand success data and metrics that enable Brand Owners to grow and build successful brands within the Amazon Store. This role will partner with stakeholders across multiple BX programs, Ads and Retail to help shape product roadmaps and drive data driven decisions.Key job responsibilitiesKey job responsibilities - Identify data sources and correlate key business metrics for internal and customer facing brand success framework and measurement needs.- Own the design, development, automation and maintenance of core metrics, reports, analyses, and dashboards that help stakeholders reach data driven conclusions and influences product roadmaps.- Lead the development of inputs and new channel expansion for the BX attribution model that identifies high value seller actions driven across multiple channels.- Ensure timely and accurate brand success program weekly reporting.- Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner to stakeholders.About the teamOur vision is to help Selling Partners (SPs) in any Brand building stage to strengthen their Brands, delivering higher Customer satisfaction, and attaining greater Brand awareness. We educate Brands, build tools and CX that truly measure, and optimize Brand performance. We also enable partner teams to drive towards Brand building through shared goal, metrics, and Brand insight. BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Business Intelligence Engineer, Advertising Finance - Amazon Marketing Cloud (AMC)

As a Business Intelligence Engineer on the Finance team supporting Amazon Marketing Cloud, you'll play a critical role in unlocking data-driven insights to power the next generation of Amazon's advertising solutions. In this highly visible position, you'll tackle complex business challenges, design scalable data models, and build cutting-edge analytics - all with the goal of delivering innovative, impactful solutions. With a deep understanding of SQL and data visualization, you'll be a significant contributor who can consistently deliver high-quality, maintainable work with limited guidance. If you're a self-starter who thrives on solving ambiguous problems, loves collaborating with cross-functional teams, and is passionate about leveraging data to drive business strategy, this could be the perfect role for you.Key job responsibilitiesThe ideal candidate will be responsible for identifying and addressing complex business problems and opportunities to improve Amazon Marketing Cloud systems, processes, and tools. They will implement data-driven solutions by designing efficient data models and developing SQL/Python scripts, balancing customer requirements with technological constraints. The successful candidate will set data modeling standards and best practices, while also uncovering insights through statistical analysis. It will be crucial to collaborate closely with business customers, cross-functional teams, and senior leaders to refine requirements, solve problems, and deliver new solutions. When the business requires more granular data access, the candidate will help minimize bottlenecks and advise customers on self-service options. They will also own key metrics, prepare and automate reporting for business reviews, and support executive decision-making with data insights. Essential skills include a bias for action, strong attention to detail, the ability to learn quickly, and the capacity to adapt in a fast-paced, changing environment. The candidate must insist on high standards, make sound decisions, exhibit ownership and accountability, and apply appropriate technologies following best practices.A day in the lifeAs a Business Intelligence Engineer for Amazon Marketing Cloud, your days will be a dynamic mix of technical and collaborative work. You'll partner with product, finance, and engineering teams to design scalable data solutions powering new advertising innovations. You'll also analyze KPIs, forecast key metrics, and uncover insights to inform critical business decisions - including preparing and automating reporting for regular reviews.No two days will be the same, but you can expect a steady stream of new challenges, high-visibility projects, and opportunities to make a real impact. If you thrive on solving ambiguous problems, have familiarity with Spektr tables, and drive data-driven innovation, this role is sure to engage you.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Intelligence Analyst, Enterprise Protection Program

We are open to hiring candidates to work out of one of the following locations:Herndon, VA, USAAmazon is seeking a highly motivated Intelligence Analyst to join our world-class Amazon Security organization and work within the Response function of the Enterprise Protection Program to help Amazon prevent and mitigate insider risk.As part of the Response team, you will be involved with evaluating, investigating, and mitigating active insider risks daily. We are looking for someone who is a fan of "diving deep"; constantly learning; eager to drive the development and refinement of proactive initiatives to identify, evaluate, and mitigate risks to Amazon; adept at managing complex investigations; seeks to maintain an understanding of the security needs of our customers and business, and is willing to take on new challenges.You will consult with business, legal, and tech teams to develop gap remediation strategies and be proactive in the build-out of sustainable and systematic solutions. You will also be effective both working independently and cooperatively across partner teams when required, and able to contribute and deliver results whether involved at the level of strategic planning or tactical execution.This position involves on-call responsibilities, typically for one week every few months.Key job responsibilities• Manage complex and confidential investigations, providing timely and fact-based reporting to partners and leadership• Effectively partner with teams across Information Security, Legal, Human Resources, and others necessary in support of investigations• Establish, document, and refine standard operating procedures and internal best practices for investigative functions• Collaborate with Engineering teams to build and develop solutions and tools that identify and mitigate risk by translating use cases into technical requirements• Perform deep dive analysis of internal and external datasets to identify trends, anomalies, and activities indicative of threat• Collaborate with partner teams in the threat intelligence community, internal and external to Amazon• Identify and produce metrics to measure effectiveness of analytic capabilities and data to drive business decisionsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS• 5+ years of demonstrated experience as an analyst/investigator supporting counterintelligence, counterterrorism, insider threat, internal investigations, and/or law enforcement investigations • 2+ years’ experience in conducting open-source analysis • Bachelor’s Degree in related field or 4 years of equivalent work experience ...

Sr. Business Intelligence Engineer, AIS Supply Chain - Fixed

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AIS (AWS Infrastructure Services) is looking for a Sr. Business Intelligence Engineer to be responsible for working across many high visible product areas. As a member of the AIS Supply Chain team, you will be at the forefront of this organizational capability to increase our understanding of supply chain risks within our hardware products. The Supply Chain Resiliency team is responsible for identifying risks to avoid disruptions of product delivery by building a framework that anticipates, identifies, and mitigates high priority risks with action plans. As a resiliency BIE, you are a builder at heart on mechanisms, systems and automation. You have a passion for using data in order to drive business actions. Your goal is to improve current data and automation solutions or innovate new and simpler ones to achieve robust risk insights. You have proven experience with information retrieval, data mining, building, cleaning, and training foundational models, data science, Gen AI, ML, and LLM. The successful candidate will be able to retrieve, integrate, visualize and present critical data in a format that is immediately useful to improve the business decision process. You thrive at analyzing and modeling very large data sets, diving below the surface to identify the root causes rather than high-level trends. This role requires an individual with excellent analytical abilities, critical thinking, and to balance business acumen working with technical teams and systems, non-tech teams, and senior leadership. You are a self-starter comfortable with ambiguity, with strong attention to detail, and knows how to develop a strategy, execute, and measure and deliver outcomes.Key job responsibilities• Apply deep analytics and business intelligence skills to extract meaningful insights and learn from large and complex data sets using AI/ML.• Partner with stakeholders to define priority of BI projects, reporting, FMs, RAG, RLHF.• Lead high impact AI/ML projects. Perform deep-dives to derive actionable insights; Creating models to predict risk actions and improve outcomes and optimize business processes.• Build self-service reporting tools and dashboards• Provide SQL support and manage queries and databases (SQL, Tableau, etc.)• Build various data visualizations to tell the story of business trends, patterns, and outliers that result to meaningful actions.• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.• Research industry trends and extract to align resiliency strategies and mechanisms.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelors degree in Computer Science or Engineering, SDE or related technical, or equivalent of 7+ years of related experience.- 7+ years of experience programming to extract, transform and clean large data sets (multi-TB)- 7+ years of experience in scripting for automation (e.g. Python) and advanced SQL skills.- 7+ years of experience with data visualization using Tableau, QuickSight, or similar tools- 7+ years of experience working directly with business stakeholders to translate between data and business needs- 7+ years of experience in HW product management and/or in supply chain and/or end to end product development lifecycle. ...

Sr. Business Intelligence Engineer, Amazon Ads - Product & Tech

Amazon Ads is Hiring! Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Amazon Advertising seeks the world's brightest and best talents to lead next-generation solutions that enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. These products will provide sales enablement to the sales team to drive advertisement business’s growth. As a Sr.Business Intelligence Engineer, you will mine large amount of data, build metrics and drive customer adoption. You will play a leadership role in our team – the team will look to you for advice on analytical and business problems. You will work closely with customers, product managers, and engineers to drive automated analytics, reporting and decision making. If you love working with huge data sets and delivering the insights you discover through business intelligence reporting, then this is the job for you. If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us!What does it take to succeed in this role? Excited by the scale at which we work. A roll-up-your- sleeves attitude. You should be a self-starter who loves working with Business Intelligence tools and thrives on dealing with the intricate complexity of large data sets. You are analytical and creative and you don’t quit.Key job responsibilities• Analyze data to find actionable insights that lead to business insights and opportunities.• Build dashboards and custom reports to track performance and investigate key business questions.• Engage with diversified customer groups to understand their needs and deliver business intelligence solutions.• Partner with Data engineers to define the data elements that the team should leverage to enable capabilities.• Recommend new metrics, techniques and strategies to improve the operational and quality metrics.• Recognize and adopt best practices in reporting and analysis: data integrity, validation, and documentation.A day in the life• Empathize with the customer and understand their problems and needs.• Dive deep to find the root cause of the problem and suggest solutions (short/mid/long term).• Perform benefits and tradeoff assessment to assess the best solution considering the timeline and available resources.• Collaborate with the tech team and bring the solutions to life (build world class products).• Participate in the tech discussion and ensure that the product is scalable and sustainable.• Connect with the customer throughout the product lifecycle and ensure we exceed their expectation.About the teamHighly cross functional team that has product managers, business intelligence and full stack engineers who collectively collaborate to solve the problems faced by customers. We thrive by brainstorming and bouncing off solutions that transform the lives of our customers.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

BI Engineer, AWS Finance, Analytics and Science Team (FAST)

AWS is one of Amazon’s largest and fastest growing businesses, serving millions of customers in more than 190 countries. We use cloud computing to reshape the way global enterprises use information technology. We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the information technology industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you.The AWS World-Wide Revenue Operations Finance team is responsible for many of the key functions needed by the AWS global sales organization, including building and operating the data resources that provide the AWS sales organization with insights into all areas of business performance. The successful candidate will be an expert with SQL, ETL (and general data wrangling), and have exemplary communication skills. The candidate will need to be comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail. The candidate will know and love working with business intelligence tools and can partner with customers to answer key business questions.Key job responsibilities· Work with business customers to gather requirements and deliver complete data analytical solutions· Learn why customers are asking for data and what their underlying questions and business goals are· Own the design, development, and maintenance of ongoing metrics and analyses used to drive key business decisions· Recognize and adopt best practices, including data integrity, accuracy, and reliability, as well as documentation· Drive data democratization throughout the organization, enabling others to self-serve their data needsBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...