Corporate Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Enterprise Applications team is seeking for a Product Manager. As the Product Manager for Manufacturing Execution systems, you will manage the design, development and implementation of SAP MES projects connected to Enterprise Systems that allow for the rapid development and production of Space Hardware. The implementation of these systems are critical to scalability and cost effective business operations. We are looking for candidates who thrive in a fast-paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing highest standards of execution.You will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing. Develop functional specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.Key job responsibilities• Build SAP ME and SAP MII based solution and handle all the deployment related activities. Build reports and deploy. Integration with ERP and Shop Floor Systems.• Active participation in Integration Test, User Acceptance Test and MES startup to ensure success and meet customer requirements.• Ensure that the deployed applications perform as per customer expectations and there are no performance issues• Building Proof of Concepts (POCs) using SAP ME and SAP MII as the service based on the business requirements• Support improvement for areas including PP, QM, MM, PM.• Develop Printing labels, Travelers documents, and purchase order receipt label, process order receipts, and shop floor forms in MII system.• Improve performance of the applications and servers through Performance tuning/sizing of servers, and changing the design and fine tuning the SQL queries.• Support various testing procedures (Unit testing, Integration testing, class room testing, shop floor testing).A day in the lifeYou will conduct defect analysis and perform necessary fixes and improvements. Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of internal customers in manufacturing.. Maintain and update existing program codes as needed. Develop functional specification and estimations for assigned project. Work in compliance with the programming and documentation standards and solve production problems in a timely manner.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are Manufacturing, Operations and the Supply Chain teams at Kuiper.BASIC QUALIFICATIONS- Bachelor's degree- Experience working with engineering and technical teams to build automated solutions ...

Global Trade Services (GTS) is looking for an experienced Trade Compliance Solutions Manager who will deliver global risk management solutions for customs valuation compliance. In this role, you will be part of a new team responsible for the development of the strategies, policies, processes, tools and solutions that anchors our customs valuation risk management programs and will be a key enabler for myriad cross border programs . You will work closely with different functions including legal, logistics and supply chain, accounting, finance, transfer pricing, business, and Product and Technology teams to continuously improve our customs valuation risk management capability. The ideal candidate would be a self starter with a subject matter expertise of trade regulations, particularly on customs valuation and experience with customs operations with a strong track record of delivering projects that involves coordination across different functions (e.g. tax, business, supply chain, tech)Key job responsibilities-Set objectives, and drive improvements to your space that you quantify with metrics. -Partner with stakeholders including trade, legal, tax, and finance and accounting to drive development of customs valuation-related policies, processes and solutions. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeYou reviewed your notes from yesterday's meeting with the Amazon Devices team on their launch plan for UAE to prepare for the meeting with the local Trade Manager to discuss the customs valuation risk for the launch. Demonstrating your high judgment and subject matter expertise, you identified a solution gap when assessing the operating plan for the UAE launch which you want to include in the Quarterly Business Review (QBR) document you are authoring. You captured a similar use case for a Physical Store launch in UK and want to advocate for resources to develop a global solution for the emerging risk. About the teamThis position reports to the Senior Manager of Valuation Governance in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Are you looking for a challenge? Would you like to use your engineering background to join the team supporting software applications that improve the global workplace? We're looking for talented and driven individuals to join us.Your problem resolving skill have a direct impact on people and will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You should have expert knowledge in large scale distributed system design and engineering best practices. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.BASIC QUALIFICATIONS- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Amazon ATS Product and Tech team is seeking an experienced Principal Technical Program Manager for our team. Amazon teams and systems create a complex ecosystem with coordination challenges for large initiatives. As the Sr. TPM of Engineering, you will need to coordinate across this network of teams and own delivery of cross organization initiatives. Using your technical background, you will need to understand implementation challenges of each organization and team, and find solutions while also earning trust with senior management to drive adoption from the top down.A successful candidate will also demonstrate:- High attention to detail- Ability to think strategically and execute methodically- Demonstrated ability to influence management- Ability to work in a fast-paced environment where continuous innovation is desired- Committed to learning and expanding professional and technical knowledge- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Ability to clearly communicate data insights to others- Willingness to roll up your sleeves and do whatever is necessary; owner mentality- Demonstrated ability to dive deep in understanding the product and our businessA day in the lifeInclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Join Ship with Amazon to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.
It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on).Key job responsibilitiesKey job responsibilities* Develop and analyze complex Salesforce business processes, including data management and lighting flows.* Design, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc. using Visual Studio code and Git for version control.* Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.* Troubleshoot issues that arise with Salesforce applications and configurations.* Manage stakeholder and customer expectation for both technical and operational support.* Perform release management for Salesforce.* Monitor performance trends and recommend solutions.* Maintain documentation, define best practices and communications* Provide subject matter expertise on Salesforce platform, processes and solutions.BASIC QUALIFICATIONSBASIC QUALIFICATIONS- 5+ years of experience as Salesforce Administrator.
- Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Outstanding written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity. ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed and reliable broadband connectivity to unserved and underserved communities around the world. We are looking for talented individuals to help process and prepare Kuiper satellites for launch.The success of Kuiper depends on the quality, reliability, cost, integration, throughput, and security of the products delivered. It is a fast-paced, dynamic environment. As part of the Kuiper team, you will support resolution of difficult problems that have high impact, and help create a brand new set of launch site processes and standards. To be successful you need to be highly motivated and detail oriented while maintaining the highest standards of execution.The processing technician will work as part of a team for receiving the hardware, processing satellites into the cleanroom, perform electrical test validation and battery charging, and other movements of the spacecraft through the workzone. The satellite operations consist of using with tools and equipment like overhead cranes and forklifts. The electrical test consists of operating a power supply system and requesting/reviewing data from the spacecraft. This individual with work closely with their peers and lead, engineers, and other cross-functional organizations.The ideal candidate is comfortable in a highly technical, fast-paced, and collaborative setting; is able to follow technical work instructions; and support the team through processing operations. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesAdhere to safety requirements, standards and procedures in all work locations.Final assembly and test of the Kuiper satellites using various ground systems in a clean-room and Electrostatic Discharge (ESD) controlled environment.Verify satellite health using computer-controlled equipment to command and monitor satellite telemetry.Execute work assigned individually and/or with the team to meet production schedule. Use precision calibrated tools – torque wrenches, micrometers, and calipers.Use electrical test equipment tools -- multi-meters, breakout boxes, and harnesses.Perform overhead crane lift operations and use pallet jacks and forklifts for hardware movement.Perform work according to engineering drawings and technical work instructions.Check and inspect work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements.Collaborate with leads, peers, and engineers to improve processes and activities.Perform other duties, as assigned, to ensure an efficient, safe and effective work environment.Able to obtain and maintain licenses, and/or certifications as required by job responsibilities (i.e. forklift, crane, electrical).Mentor new and junior team members, as needed.Willing to work overtime and weekends as required.Shift schedule is nominally 5 days/week, 8 hours/day but may vary depending on production/launch schedules.Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demand.A day in the lifeThe processing technician will meet with their team leads to understand objectives for the day. They will be processing satellites with mechanical and electrical ground support equipment per work instructions provided by engineering. They will document completed work and report non-conformances to their leads and engineering as they occur. Periodically, they will perform maintenance on the ground and facility systems supporting satellite movements. They will be expected to cross train with all other launch operations work areas, including mechanical areas, to support work surges and travel to other launch sites.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONSBasic qualifications :• High school diploma, GED, or equivalent experience.• 3+ years of experience in spaceflight hardware testing and assembly.• Ability to work effectively in a collaborative team environment.• Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention.• Ability to pass Kennedy Space Center background check. ...

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio.We are looking for a dynamic, self-starting Product Manager to own delivery across features that require integration with processes and technology in business and operations teams. As a Product Manager, you will write and review business cases, develop the product roadmap, document business requirements and own the feature set from design to release. You will work across operations, sales customer service, finance, accounting and technology teams to guide, orchestrate and execute your roadmap. This position requires an ability to strongly communicate business direction, gain trust and project manager across multiples of stakeholders, and be tenacious, paranoid and laser-focused on the delivering the product roadmap. This position will be part of the Worldwide Transportation strategy team, which has global responsibility.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product , drive exercises and plan resources for features to be delivered on time- Write business requirement specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teams BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Do you want to be part of building the next-gen engineering system, global transportation network, intelligent ML algorithms and deliver packages to your doorstep? Are you up for this challenge? Amazon's Middle Mile Transportation Technology team is chartered with solving complex problems with software that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on) You’ll work on a team that writes code and builds models to calculate optimal schedules for freight movements around the world. You will regularly interact with our customers, and engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll help junior engineers develop their skills, and continue to raise the bar and build the future of Amazon. To accomplish this, you will be expected to have an established background in building highly scalable systems and applications, great communication skills, and a motivation to achieve results in a fast paced environment. You should be somebody who enjoys working on complex software systems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating services-based applications, especially at massive scale will be very applicable and helpful. Come and see for yourself why we are one of the most admired company in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history! Key job responsibilitiesDepending on your experience, interests and business needs, you will be part of a team that owns the front-end, back-end, or full stack design and development of product features, building scale, and efficiency. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering software from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM, is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon’s global network of trade and compliance teams. Key job responsibilities-Set processes for Broker Management activities and liaise with brokers and other participants in the supply chain on a daily basis.-Act as the main point of contact for regulators across the Trade space in North America.-Set objectives, and drive improvements to your space and quantify with metrics. -Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations. -Oversee the rollout of controls and audits, including testing and measuring their effectiveness. -Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.-Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.-Present organized plans to articulate the problem statement, the recommended solution, and milestones. -Identify timelines and owners, and drive progress at the appropriate speed to reduce risk.-Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. -Drive the best way forward and build consensus when confronted with discordant views. -Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks. -Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.-Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents. A day in the lifeAs a People and Program Manager, you will manage escalations and meet with multiple stakeholders across different time zones to move business forward. About the teamThis position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- 8+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Global Trade Services (GTS) is seeking a highly skilled, proactive, and detail-oriented Import Trade Operations Manager to join our team in Canada. The ideal candidate will possess extensive knowledge of Canadian import regulations, customs procedures, and trade compliance.This position is responsible for overseeing and managing all aspects of import trade compliance for Amazon's Canadian (CA) operations. The role focuses on import trade compliance, regulatory contacts, customs broker management, cross-border troubleshooting, exceptions handling, and interactions with Canadian Trade Regulators.Key job responsibilities1. Import Trade Compliance:o Ensure full compliance with Canadian import regulations and customs requirementso Develop and implement import compliance strategies and procedureso Stay up-to-date with changes in Canadian trade laws and regulationso Conduct regular audits to maintain compliance standards2. Regulatory Contacts:o Serve as the primary point of contact for Trade related government agencieso Lead communications and negotiations with regulatorso Prepare and present documentation for audits and inquiries3. Customs Broker Management:o Oversee and evaluate the performance of customs brokerso Ensure accurate and timely customs clearance for all importso Collaborate with brokers to resolve complex customs issues4. Cross-Border Troubleshooting:o Identify and resolve import-related challenges and bottleneckso Develop strategies to streamline cross-border operations and reduce delayso Manage and resolve complex import cases and exceptionso Develop standard operating procedures for handling non-routine import situationsBASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience in program or project management- Experience in program requirements definition, together with data and metrics leveraging to drive improvements ...

Job summaryAmazon is looking for a Business Intelligence Engineer to help pioneer the reporting framework for an emerging Transportation business. As a Business Intelligence Engineer, you will own the roadmap, strategy, and infrastructure for critical Operational and Financial reports used to manage the business. You will partner with and understand the needs of geographically-dispersed leads. You will develop and manage a feature roadmap that contains near, medium, and long-term enhancements. You will advise the BI lead and stakeholders on the milestones and associated prioritization. Collectively, your work will enable the business to drive better business decisions, and empower stakeholders to understand their business and customers in new ways.The Business Intelligence Engineer will have the tools for success. You will have access to (and help develop) a rich and growing dataset. You will use on AWS’s growing list of data solutions including: Redshift, Athena, Sagemaker, and Redshift Spectrum. You will create visualizations using Tableau, Tableau Server, and Amazon Quicksight. You will receive support from your Business Intelligence colleagues, a team of Data Engineers, and Business Intelligence Lead.A successful candidate will understand and anticipate stakeholder needs and think big when recommending solutions. A successful candidate will be comfortable navigating an ambiguous environment; know how to confirm and reconfirm assumptions; and be comfortable advocating for the right set of priorities. A successful candidate will contribute to the team, proactively seek and provide feedback on technical designs, and build for the long-term.Day-to-Day Expectations• Define and manage a long-term vision to improve the customer experience and business results through creating scalable metrics, analysis, visualizations, and data-driven storytelling.• Prioritize business insight requests; balance the tactical and strategic information needs of the business• Collaborate and partner with Operations teams to understand, anticipate, and respond to current and future needs• Lead the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-driven processes that drive business value• Connect with the Amazon community of data professionals to stay current on technology trends, data tools and techniques to improve the performance of the team• Create and foster an environment that values and promotes an inclusive approach to problem solving and continuous learning to improveBASIC QUALIFICATIONS- 6+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Join Ship with Amazon (SWA) to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. What will you do?As the Principal Program Manager- you will own and develop programs and services in collaboration with internal technical, business, and operations teams. This role is focused on specific segments within Amazon Transportation Systems, responsible for identifying and building capabilities that improve the quality of our network and lead to gains in efficiency, speed, and cost.The ideal candidate has a strong logistics/supply chain and program management background combined with a solid understanding of current technologies. S/he can develop and drive high-level strategic initiatives and can also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent program management, prioritization, and communication skills, as well as the ability to navigate ambiguity.Key job responsibilities• Drive effective teamwork, communication, collaboration and commitment across multiple distinct groups with competing priorities.• Develop processes to effectively maintain and disseminate project information to stakeholders.• Leverage analysis and high judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment.• Identify and tackle intrinsically hard problems. (e.g., ambiguous, extremely complicated, with little to no existing structure, have significant business or public-relations risk or potential for significant global impact).BASIC QUALIFICATIONS- Experience in logistics, supply chain or equivalent professional experience- Program or project management experience- Experience managing, analyzing and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Have the ability to collaborate and lead in a flexible, detail-oriented, fast-paced team environment in a changing and growing organization- Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders ...

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are looking for an exceptional leader who is passionate to deliver best-in-class customer experience, who thinks and acts globally, and one who has the ability to invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety.The ideal candidate has a positive attitude and is a result-oriented individual with willingness to work in a 24/7 environment. They should be able to clearly understand in-scope and out-scope compliance workflows, ensures on-time delivery of compliance activities, creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste. They must clearly communicate to all stakeholders’ timelines, description of service quality, risks, and resources needed.Key job responsibilities- Real-time monitoring & reporting of schedule deviations and schedule non-adherence- Create, run and execute SQL queries for large data sets analysis- Allocate workflow titles across global sites and programs- Work on real-time tickets related to work allocation to maximize utilization- Prepare and communicate daily hand-off report to Workforce Management (WFM) leadership team on Service Level performance- Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained- Serve as primary interface between Workforce Management and Site Ops leadership to establish and strengthen a positive partnership- Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals- Communicate and call out changes of incoming contact patterns to operations and the Workforce Management team- Have real-time communication with the Workforce Management team and operations when call outs or changes need to be done- Support changes within routing of the skills or profiles- High-level Decision Making & Complex Problem Solving: Proactively gather the right data from appropriate sources, probe/consider all the facts, considers other perspectives, conduct root cause analysisBASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

The SPEED (Services, Packaging, Engineering, Execution, Delivery) team is looking for Services Procurement Sr Program Manager with proven procurement and project management experience. The Services Procurement team supports building services from third party vendors across the North American Same Day and Rural Super Rural operations. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential.Key job responsibilitiesThe primary responsibilities of the successful candidate include, but are not limited to, the following:- Manage new and existing procurement programs, delivering desired results across multiple Amazon organizations. Example of nationwide procurement programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies services, as well as many other services categories. - Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity - Influence design and development of strategic procurement programs.- Create and manage program communication, accelerating progress by driving clear and timely decisions, removing obstacles and escalating as appropriate.- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.- Work directly with external providers, customers, and partner teams to create and deliver scalable solutions.- Execute and own large-scale process improvement opportunities within new business launches existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders.- Utilize numerous standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives. - Ensure service levels across multiple vendors/providers ensuring quality services. This includes management of day to day program escalations such as vendor concerns, vendor performance support, scoping changes, and many other day to day field team needs across the services portfolios. - Develop and manage tactical procurement services and daily operations including Purchase Orders and Invoice management.- Recognize and resolve issues and provide hands-on support to ensure procurement programs operate successfully across all locations.A day in the lifeBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

As a Senior Program Manager, you will own aspects of the demand planning and capacity allocation across the NA network. You will have the opportunity to interface with multiple stakeholders and create an impact on the Short Term Capacity Planning of the AFP Team. The role focuses on analyzing the problem, proposing strategies, influencing stakeholders (verbally and in writing), removing obstacles and delivering resultsKey job responsibilitiesYou will own all aspects of the Short/Medium/Long term capacity planning including but not limited to:- Weekly Tractor Allocation, Capacity Management across network, Weekly stakeholder meetings and actions- Own the deep dives for key metrics and drive actions to improve performance, Own weekly flashes for Capacity Planning- Own projects assigned across the team- Collaborate in entitlement studies, tractor purchase decisions, OP and QXG planning- HVE/Peak/Prime capacity planningAbout the teamDiverse:The AFP team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive:It’s in our nature to learn and be curious. Our team fosters a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That includes knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: DC Infra Eng IILocation: Seattle, WashingtonPosition Responsibilities:Produce Lifecycle Assessments of AWS Data Center global designs to quantify environmental impacts of our data centers. Understand the design and functionality of AWS data center globally. Work with Design Engineers, manufacturers, vendors, and contractors to identify designs, technologies and materials to reduce the carbon intensity in our current and next-generation AWS data center designs. Provide guidance to the Design Engineering teams for reducing carbon intensity in new data centers and support Field Engineering teams in evaluating upgrades to existing data centers. Integrate lower carbon options in building materials and systems into the AWS Basis of Design for current and next-gen data center design. Produce clear and concise documentation, such as detailed design specifications, white papers, and reports. Work on concurrent projects in multiple geographical regions and work with stakeholders across both technical and business functions. Interact with different teams responsible for all aspects of the data centers. Influence the development and implementation of sustainability practices in existing, new, and future data centers. Work on projects locally and globally.40 hours / week, 8:00am-5:00pm, Salary Range $116,800/ year to $160,000/year.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent in Architecture, Engineering, Building Sciences, Urban Design, or a related field and two years of experience in the job offered or a related occupation. Must have two years of experience in the following skills: 1) experience developing whole building lifecycle analysis models for the built environment; 2) professional experience in data center, mission critical, or high-performance building design; 3) experience facilitating goal-setting sessions, coordinating with all design disciplines and internal/external stakeholders to formulate and develop design objectives/strategies; 4) experience with evaluation and maintenance of the carbon impact of changes to Basis of Design, building prototype designs, and template specifications – as well as development of low-carbon alternatives and designs in architectural systems and components; 5) experience performing necessary modifications of drawings and specifications as construction projects progress; and 6) experience conducting site visits and progress meetings to observe construction and site activities. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require domestic or international travel. #0000 ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Amazon Kuiper’s Printed Circuit Board Assembly (PCBA) Supply Chain (SC) team is responsible for all commercial, execution, delivery, and strategic elements of the PCBA supply chain necessary to support Kuiper’s satellite production and development requirements. Within that team we are split between Technical, Execution Delivery, and Commercial. We are seeking a Commercial Manager to join our Commercial Team and partner with internal business teams and key stakeholders to help grow our sourcing experience and procurement ‘know-how’ to ensure our sourcing strategies support production requirements and maximize operational value for Amazon. This role will help create, implement, and enhance commercial strategies associated with the PCBA SC including supporting the closure of bespoke commercial agreements with our suppliers, developing internal mechanisms associated with capital spend strategies and purchase order release strategies, and engage suppliers on recurring and nonrecurring spend negotiations. Our Commercial Managers drive efficiencies in procurement strategy and commercial pricing, partner effectively with Finance partners to document financial impacts and risks of our strategies, and work closely with various other internal teams (Planning, Engineering, Execution, etc.) to enable efficiencies through effective partnership. The primary objective of the Commercial Team Sourcing team is to develop and execute commercial strategies that keep the procurement of critical PCBA resources, products, and services off the critical path. This work spans the PCBA procurement lifecycle and purchase planning based on Kuiper’s production launch schedule, development of commercial strategies, Capital Expenditure estimates, negotiations (pricing and performance terms) with suppliers, initiation of Amazon Purchase Orders (POs), and post-PO commercial considerations resulting from Changes. The nature of this scope requires a Commercial Manager to work across organizations and influence internal and external stakeholders. Internally, the Commercial works with stakeholders to drive strategy, enable execution, and identify and mitigate risks. Externally, this role serves as one of the primary supplier-facing roles and is responsible for ensuring Amazon’s policies are adhered to and interests are achieved. This role is expected to operate both at the tactical and strategic level.Key job responsibilities• Lead, supported by PCBA SC leadership, the development and execution of commercial strategies for Kuiper’s PCBA SC. Support common (standard work) for commercial activity. • Develop and nurture strong relationships with key suppliers and business partners to deliver, seeking to continually raise the bar, their performance objectives for the business.• Support strategic plans for PCBA spend and supplier base development, including implementation of plans to maximize supplier performance: capacity, cost, quality, delivery, and safety.• Facilitate suppliers’ understanding of Amazon policies, equipment design standards, budget and cost targets, and service and quality expectations.• Develop and utilize improved metrics and data driving decision making capabilities to improve overall organizational capability through systems and processes and drive continuous improvement throughout the organization. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS• 5+ years of domestic/international supplier management, supply chain, commercial, sourcing, procurement, or operations experience• 5+ years of developing, negotiating and executing business agreements experience• Experience developing strategies that influence leadership decisions at organizational level• Experience managing programs across cross functional teams ...

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio.We are looking for a dynamic, self-starting Product Manager to own delivery across features that require integration with processes and technology in business and operations teams. As a Product Manager, you will write and review business cases, develop the product roadmap, document business requirements and own the feature set from design to release. You will work across operations, sales customer service, finance, accounting and technology teams to guide, orchestrate and execute your roadmap. This position requires an ability to strongly communicate business direction, gain trust and project manager across multiples of stakeholders, and be tenacious, paranoid and laser-focused on the delivering the product roadmap. This position will be part of the Worldwide Transportation strategy team, which has global responsibility.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product, drive exercises, and plan resources for features to be delivered on time- Write business requirement specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teams BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment.This role will report into the NA Credit Operations Manager based in Seattle, WA.Key job responsibilities• Underwrite medium-to-large credit applications;• Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics;• Improve processes to increase efficiency and improve risk mitigation across WW markets;• Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments;• Assist in defining policies and product features to support automated and manual credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Review complex credit decisions that require manual reviews or exceptions• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Finance, Economics or Equivalent Experience.- Robust analytical and excel skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions.- Results-oriented: Proven track record of on-time project delivery for impactful, cross-functional initiatives.- Minimum 4 years of experience in credit risk, underwriting and/or commercial lending.- Ability to interpret key business financial statements/information.- Experience in change management and driving adoption of new tools, processes, and decision support (i.e. scaling).- Experience creating new credit policies and SOPs.- Strong attention to detail and excellent problem-solving skills.- Able to build positive business relationships and work collaboratively with cross-functional teams.- Demonstrated ability to manage multiple projects, prioritization, planning and task delegation. ...

Do you want to take an active role in shaping the future of movies, television, and digital video? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video provides content to reach millions of global Amazon customers daily on our video streaming service.We are a high energy, fast growth business. We are making strategic investments into content and technology on our platform. We are dedicated to innovation and identifying new ways for content providers to reach audiences. We need your passion, critical thinking, and innovative ideas to help to continue to deliver on our ambitious goals.Prime Video is looking for a Principal Global Content Policy Manager to join its Trust & Safety organization. The ideal candidate will be a highly motivated individual contributor with experience working independently on a distributed and matrixed team, with a history of success working on high-stakes, high-impact policy development. The role requires fast-paced research and writing, with a critical analysis of the scale and scope of policy. An ideal candidate will have worked in areas with a high degree of ambiguity and complexity, will be comfortable driving highly visible policy decisions on tight timeframes. You will engage often with key senior level stakeholders while also partnering with Legal, Public Relations, Public Policy, Engineering, and the Prime Video Business teams to preserve customer Trust and Safety. You will also partner with Product and Tech teams to build strategies for long-term tooling to mitigate risk.Key job responsibilities• Lead development or revision of global policy guidelines for all content on PV to build a trustworthy customer experience.• Implement standard operating procedures based on policy guidelines for operators.• Lead discussions on policy calibrations by collaborating with Legal, Public Relations, Public Policy, Engineering, and Prime Video Business teams.• Provide guidance on benchmarking and academic research to develop risk assessment frameworks.• Strategically advise business and content teams on new content acquisitions by conducting risk assessments of new acquisitions• Serve as a subject matter expert for product teams and provide business requirements to build internal analytical and moderation toolsBASIC QUALIFICATIONS- 5+ years of industry experience working in content policy, public policy, policy communications, content compliance, safety or legal, with an emphasis on the technology industry.- Prior experience working in an enterprise environment demonstrating the ability to solve ambiguous business challenges using sound judgment to drive strategy, actions and results.- Prior experience partnering with cross-functional business teams for collaboration, consensus-building, identifying gaps and implementing solutions at scale- Bachelor's degree or equivalent industry experience. ...