Sr. Program Manager, Delivery Packaging,

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? The Sub-Same Day (SSD) team is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Your robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long-term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, and the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes to influence the team in a direction. Cross-team coordination, project management and executive presentation skills are essential.This role can be located in Bellevue or Nashville corporate offices.The Sr. Program Manager will also demonstrate: • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • The ability to independently own and drive strategic communications (e.g., decision narratives, investment proposals) with senior leaders and executives.• Capability to communicate with technical stakeholders.• Ability to think strategically and execute methodically.• Ability to work in a fast-paced environment where continuous innovation is desired.• Analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.• Ability to clearly communicate data insights to others.• Lead expansion of a program across business lines, including defining strategy and fully owning program and roadmap for expansion.Key job responsibilities• Drive innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network.• Influence the end -to-end fulfillment process (quality and cost).• Partner with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024 variable cost and quality goals.• Gather and analyze data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams.• Analyze and solving operational barriers with a focus on understanding root causes and driving forward opportunities.• Develop Amazon best practices for internal operations.• Leverage analytics to support the future state of the business.• Have solid understanding of under the roof/on the road operational processes and the financial tradeoffs and technical requirements associated with implementing change.A day in the lifeThis PM will be responsible for driving recommendations to optimize the supply chain and integrate new packaging solutions for SSD Grocery. They will work through product design/development, supply chain, and category procurement for scalability of solutions. They will work with partner teams under the roof/ on the road for integration and delivery of solutions. Key tenants of this role include being customer obsessed over customer experience, cost optimization and process improvement. This includes working with and through key stakeholders including Category Procurement, Supply Chain, Safety, Finance, Tech, Delivery Experience and Operations. About the teamThe Sub-Same Day (SSD) team represents the speed of the business, dealing with innovation, design and sustainability in delivering to delight our customers.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience ...

Sr Program Manager, Procurement Services, SSD OI

The SPEED (Services, Packaging, Engineering, Execution, Delivery) team is looking for Services Procurement Sr Program Manager with proven procurement and project management experience. The Services Procurement team supports building services from third party vendors across the North American Same Day and Rural Super Rural operations. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential.Key job responsibilitiesThe primary responsibilities of the successful candidate include, but are not limited to, the following:- Manage new and existing procurement programs, delivering desired results across multiple Amazon organizations. Example of nationwide procurement programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies services, as well as many other services categories. - Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity - Influence design and development of strategic procurement programs.- Create and manage program communication, accelerating progress by driving clear and timely decisions, removing obstacles and escalating as appropriate.- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.- Work directly with external providers, customers, and partner teams to create and deliver scalable solutions.- Execute and own large-scale process improvement opportunities within new business launches existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders.- Utilize numerous standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives. - Ensure service levels across multiple vendors/providers ensuring quality services. This includes management of day to day program escalations such as vendor concerns, vendor performance support, scoping changes, and many other day to day field team needs across the services portfolios. - Develop and manage tactical procurement services and daily operations including Purchase Orders and Invoice management.- Recognize and resolve issues and provide hands-on support to ensure procurement programs operate successfully across all locations.A day in the lifeBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Program Manager, Over the Road Labor Strategy, TOM Support

Amazon Transportation Services (ATS) is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services. This role will enable you to scope and create project plans, develop processes, coordinate and drive execution, and communicate executive presentations to senior management on status, risks and proposed changes. Cross functional coordination, project management, and experience with data mining, data analysis, Microsoft Excel, SQL, Tableau, and Microsoft Access skills are essential.Key job responsibilities• Develop program expansion strategy of over the road driving and own top-level business goals • Write business plans/proposals to champion new initiatives• Run data analysis and simulations of operational scenarios to influence optimal program decisions • Earn trust with internal and external partners, and balance competing priorities in a rapidly changing environment • Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver•Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate•Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions •Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order •Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes •Work with program managers, business leaders and executive team to communicate, impact critical business initiatives and drive delivery of results•Develop, implement, and govern KPI reporting for a portfolio of programs, and performance across all projects and using this data to drive/influence. • Manage and oversee various cross-functional programs, ensuring successful delivery.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- Experience owning end-to-end long-term strategic planning or capacity planning initiatives- 5 years of program or project management experience- 5 years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Data Center Controls Engineer - AMZ8736226

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Data Center Controls EngineerLocation: Hayward, CaliforniaPosition Responsibilities:Troubleshoot and perform Root Cause Analysis or Corrective Action for Control Systems for AWS data centers. Apply controls fundamental concepts, practices and procedures to manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) in operational AWS Data Centers. Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. Provide technical assistance and support to internal customers during the life cycle of the data center. Provide technical support to in-service data centers. Work with critical data center equipment including Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, and CRAC. Drive practical constructability standards in design documentation. Perform constructability reviews of electrical and mechanical designs associated with the construction of new data centers.40 hours / week, 8:00am-5:00pm, Salary Range $112,091/year to $239,300/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master’s degree or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, Construction Management or a related field and one year of relevant experience as a Data Center Controls Engineer, Technical Operations Engineer, Controls Engineer, or a related occupation. Must have one year of experience in the following skill(s): Working on the design, commissioning, or construction of data centers, mission critical facilities, or equivalent center/facility delivery; Experience with installation, configuration, or servicing, of electrical, mechanical, or hardware products using at least one of the following: Siemen’s Apogee, Schneider Electric’s PowerLogic, Schneider Electric’s StruxureWare, Rockwell Automation’s FactoryTalk, Tridium’s Niagara, or Eaton’s Forseer; and Experience in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements. Partial telecommuting permitted; employees will be required to report to office multiple days per week.#0000 ...

Global Trade Compliance PM, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Key job responsibilitiesWe are looking for someone who can:• Provide subject matter expertise on end-to-end import and export requirements from proof of concept through prototype development, CM set-up, beta testing, mass production, and post-import audit for new technologies• Perform import and export product classification, export licensing and audit import and export transactions• Perform research on trade risks and opportunities, and summarize findings and recommendations in analyses for global stakeholders• Collaborate with Amazon’s regional trade teams to execute new product and country expansions• Effectively lead cross-functional projects, with a focus on efficiency and scalability• Define and report on key performance and trade compliance metrics• Provide effective trade compliance training and public policy updates to stakeholdersExport Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will provide the business with critical Subject Matter Expert knowledge and analyses on many topics, including import/export classification, valuation, licensing requirements, partner government agency (PGA) implications, cost-savings initiatives, etc., on a global scale. You will provide training, and create and implement scalable processes with business stakeholders. In executing this role, you will work directly with internal Legal, Logistics, Supply Chain, Tax, Transfer Pricing, Finance, and Procurement teams, and a variety of external Company partners. You will work closely with all of Amazon’s global trade teams.About the teamThe Kuiper Global Trade is responsible for international trade strategy and operations including imports and exports for supply chain, manufacturing and sales. The group is part of Kuiper Production Operations.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS• Bachelor’s Degree from an accredited institution • 2+ years of trade compliance experience • 2+ years of knowledge of import and export compliance requirements ...

Sr Compensation Consultant, Entertainment

We are looking for a Sr Compensation Consultant to support the Entertainment organization, inclusive of Prime Video & MGM Studios, Amazon Music, Amazon Games, Wondery, Twitch and Audible. At Amazon, we strive to be the home for creative talent. Driving all of our businesses are talented employees who are strong owners, have the highest standards, and obsess over our customers.This role will be responsible for supporting the compensation needs of the Entertainment organization through both analytical and consultant services. The incumbent will work directly with People eXperience and Technology (PXT) partners and management to achieve central objectives and provide hands-on assistance related to all areas of compensation.The successful candidate will work proactively to identify and address compensation issues. They will act as a trusted partner - advocating for the customer in key corporate compensation initiatives, and evangelizing Amazon’s Total Compensation Philosophy and Strategy to client groups. We are looking for candidates who have the aptitude to understand our complex data, and deliver detailed and accurate products to attract and retain talent.Key job responsibilitiesSpecific duties to include:- Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives and future programs.- Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual pay and stock compensation.- Work with on a variety of projects including program design, analysis, budgeting, and implementation of new programs.- Conduct custom surveys with key Entertainment industry contacts, as needed.- Partner with regional and global compensation partners on compensation issues, and work on a variety of special compensation projects as needed.- Consult with business on job evaluations using market data and internal evaluation.- The position may also be responsible for supporting the strategy, design, policies, guidelines, and operationalization of a key concept critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders.BASIC QUALIFICATIONS- A Bachelor’s degree is required. Graduate degree preferred- Minimum of 5 years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices- General compensation knowledge required- Strong writing skills- Microsoft Excel expertise ...

Principal Product Manager, Revenue Management, Amazon Shipping

Who are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We're hiring a Principle Product Manager who will own “capacity-aware pricing”. This role requires data chops, financial acumen, the ability to interface with science and product partners, and a desire to disrupt an old, slow industry with high-speed deep-intelligence driven pricing strategies. We believe that pricing can be a core differentiator for our market segment and we need you to bring it home. You’ll work closely with senior leadership across product, finance, legal, marketing, sales, and operations to hone your vision, and alongside our product, science, software, and business analyst teams to bring these ideas to life.Who are you?You should have a hands-on approach, operational inclination, solid leadership skills and the ability to build and leverage relationships across a wide stakeholder group to generate creative solutions to industry-level strategic problems. As this position involves regular interaction with senior leadership (VP+), you need to be comfortable communicating at that level while also working directly with various functional teams. The ideal candidate is analytical, resourceful, customer-focused and team oriented, with clear communication skills and the ability to build strong relationships with key stakeholders. You should be a strong owner, are right a lot, and have a proven track record of taking on end-to-end ownership of and successfully delivering complex projects in a fast-paced and dynamic business environment.Key job responsibilities• Work with finance and economists to hone our understanding of marginal costing• Work with operations and our product teams on requirements to integrate capacity-awareness into our pricing suite• Work with commercial and marketing to devise low/no-code iterative testing to identify product-market fit and scale quickly as we learn• Own metric creation and program performance (generally via Pricing-specific monthly and quarterly business reviews)• In region SOPs, training, audit, inspection, process improvement for your product• Expand into deeper structural analytics of our business and recommend additional improvements over timeAbout the teamThe revenue management team empowers our global business to find strategic harmony between growth and profit tradeoffs while seeking long term customer value. Our people and systems help identify and drive synergy between demand, operational, and economic planning. The breadth of our problems range from CEO-level strategic support to in-depth mathematical experimentation and optimization. Excited by the intersection of data and large scale strategic decision-making? This is the team for you!BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience ...

Support Engineer III, Device OS, Device OS

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects raised by testing teams, on Amazon’s devices.You begin to play a leadership role on your team by becoming a subject matter expert on one or more services. You own support activities for these services and regularly work with development teams to establish and improve service support. You operate with limited guidance from management and aggressively drive issues to resolution. You understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets. You are able to read and understand complex application code and make approved code fixes to resolve support issues. You provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities. You regularly contribute to the creation and improvement of all support documentation. You may perform code builds and deployments communicating status regularly before, during, and after each deployment. You create and interpret metrics that measure support success and service performance. You help develop and refine operational policies and procedures used by your team and internal customers. You work on support projects that are large in scope and lead other Support Engineers on smaller projects. You participate fully and constructively in the planning of your team’s work. You have the ability to write simple and efficient tools to improve operational efficiency. You contribute to design and development of support tools using software engineering best practices. You mentor other Support Engineers and are involved in hiring.Key job responsibilitiesSome of the key job functions of a Support Engineer III, involved in defect triaging are:• Deep dive on defects/automation failures to find the root cause. Analyze the logs and reproduce the issues for better understanding• Will work with limited guidance and will act as a SME on the services owned• Understand the business logic and architecture of your supported services that enable you to regularly resolve undocumented trouble tickets• Understand complex application code and make approved code fixes to resolve support issues. • Interface with other teams to resolve defects and show strong ownership of issues• Become very familiar with the use of monitoring dashboards and applications, and use them to determine service issues.• May perform code builds and deployments communicating status regularly before, during, and after each deployment• You may Audit the work of Support Engineer Is and your peers, identify key areas and work with the team to eliminate the gaps• Make changes to existing scripts with code reviews and come up with new tools/ scripts to reduce manual efforts• Help develop and refine operational policies and procedures used by your team and internal customers. • Requires detailed understanding of the components or features of the product owned. Drives changes with data and contributes to the overall success of the team/project• Have the ability to write simple and efficient tools to improve operational efficiency. • Evaluate the training needs for your team, regularly work with development teams, with QA/ TPM stakeholders, and other Support Engineers to improve documentation, procedures, and tools• Communicate clearly and effectively with stakeholders. Always tend to over-communicate and over-documentA day in the lifeTypically SE will provide operational and initial debugging support to CI (continuous itegration)/SCM Dev Teams. Team investigates failures that may arise during the CI Process (Build, Flash, Test) in the CI Live and CI STU environments. Additionally, in the CI STU (Safe to Use) environment, SE is responsible for developing rules for tests that apply STU promotions on software builds, as well as identifying and debugging any issues that may arise during the CI STU test runs and managing promotions on SW builds.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

Salesforce Administrator, Ship With Amazon

Join Ship with Amazon to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.
It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on).Key job responsibilitiesKey job responsibilities* Develop and analyze complex Salesforce business processes, including data management and lighting flows.* Design, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc. using Visual Studio code and Git for version control.* Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.* Troubleshoot issues that arise with Salesforce applications and configurations.* Manage stakeholder and customer expectation for both technical and operational support.* Perform release management for Salesforce.* Monitor performance trends and recommend solutions.* Maintain documentation, define best practices and communications* Provide subject matter expertise on Salesforce platform, processes and solutions.BASIC QUALIFICATIONSBASIC QUALIFICATIONS- 5+ years of experience as Salesforce Administrator.
- Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Outstanding written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity. ...

Business Analyst - Business Performance, SOE Business Performance

Are you an analytical thinker who loves turning data into stories, models, and reports that answer big business questions? If you have a passion for driving innovation through data, our Business Performance team is looking for a Business Analyst to help improve our products on behalf of our customers. You'll be the go-to person for analyzing data and providing insights that drive decisions, ensuring that we're delivering value to both new and existing customers.In this role, you'll be responsible for creating and maintaining narrative reporting and data models that guide our decisions, simplifying complex data into clear analytics, and presenting these insights to senior stakeholders. Your work will help us navigate the challenges of rapid growth and increasing complexity, making a tangible impact on our business.We value a blend of business acumen, statistical knowledge, and an understanding of the cloud's benefits in speed, cost optimization, and global scale. If you're someone who enjoys making sense of large datasets, simplifying reporting, and delivering clear insights in a fast-paced environment, this could be the perfect fit for you.Work-Life Balance:We believe that balancing your personal and professional life is key to success and happiness. That’s why we offer flexible work schedules that allow you to be productive while maintaining a healthy balance between your work and life outside of the office.Career Growth:We’re dedicated to supporting you as you grow in your career. Our team consists of members with varying levels of experience, and we’re creating an environment where knowledge sharing and mentorship thrive. We want to help you develop into a well-rounded professional, ready to take on more complex tasks in the future.Key job responsibilitiesUse analytics and business intelligence skills to extract meaningful insights from large, complex data sets.Conduct and present analyses on customer trends, program effectiveness, and business impact to key stakeholders, including both Operational and Business leadership.Build and deliver narrative-based reporting that clearly tells the story of business trends, patterns, and outliers.Test and challenge assumptions around customer value through data-driven models, focusing on customer experience and loyalty.Make recommendations for new products and recommend improvements to existing operational mechanisms.Collaborate with cross-functional teams to fully understand and support our products.Continuously monitor and improve data sets to enhance their effectiveness.If this sounds like you, we’d love to hear from you. Join our Business Performance team and help us drive innovation through data!About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- Experience making business recommendations and influencing stakeholders- Experience defining requirements and using data and metrics to draw business insights- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI, and Excel ...

Prototype Security Investigator, Prototype Security Investigations

The Amazon Corporate Security (ACS) team is searching for an Investigator for its Prototype Security team who is able to develop, implement and lead security projects and programs to support Amazon's prototype device teams.This position will provide security investigation support to all Amazon consumer electronic devices prior to release to the general public and support the overall prototype investigations posture for the Amazon Devices & Services Organization.The Amazon Devices Organization designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products as well as devices like Fire tablets, Fire TV, Amazon Astro, and Amazon Echo.This role will have a global reach and focus to ensure consistent prototype security investigations are provided and executed to all prototypes reported as lost or misplaced.In this position, the Prototype Security Investigator will have regular engagement with all product lines of business to create and foster an engagement model to ensure security has a seat at the table with all Amazon Devices & Services Organization product lines.To be successful in this position, the Prototype Security Investigator must have the ability to understand the Amazon prototype development process, build strong relationships with key business teams, independently identify process failures, and provide suggested risk mitigation solutions. This role will have a region-wide reach and focus to ensure consistent prototype security investigations are provided and executed to all prototypes reported as lost or misplaced with a given geographical region. This position will report to the Amazon Corporate Security, Prototype Security Investigations Manager.EXPORT CONTROL REQUIREMENTDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• You will serve as the primary security point of contact and escalation for all prototype investigations within assigned region.• You will conduct thorough investigations, gather relevant information, and analyze findings effectively into device losses and unauthorized disclosures.• You will conduct security risk and vulnerability assessments as it relates to root cause errors identified in lost device investigations to design mitigation strategies on identified vulnerabilities to reduce further loss of devices and intellectual property.• You will write reports to show your evaluation and analysis of metrics collected to support risk-based prioritization of recommended solutions.• You will lead in the development of security education materials to include online training modules, and be willing to deploy and conduct in-person/virtual training sessions, employee outreach events, educational posters and handout material.A day in the life• Case Review and Prioritization• Evidence Collection and Analysis• Documentation and Reporting• Collaboration and Communication• Continuous Learning and Professional DevelopmentAbout the teamThe Prototype Security Investigations team (PSI) aims to mitigate unauthorized intellectual property (IP) disclosure, prototype device loss and theft, and non-compliance with the Acceptable Use Policy. We reduce risk to Amazon IP, make informed decisions to decrease intellectual property loss, and support regulatory requirements. We identify process gaps and failures and use risk-based prioritization to address issues that pose the highest risk to Amazon’s intellectual property.BASIC QUALIFICATIONS• Domestic and international travel may be required (10-20% of time).• 5+ years of experience in conducting security, fraud, or insider threat investigations in the capacity to evaluate evidence, identify patterns, and draw logical conclusions to solve complex problems.• 3+ years of experience using a case management system and data analysis software to investigate system failures, uncover root causes, and driving resolution. ...

Lead Technician - 2nd Shift, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities- Assist in the composition and maintenance of SOP's in a rapidly changing startup environment- Mentor, lead and develop a team of technicians with a focus on Safety, People, Quality, Planning and Sustainability everyday- Analyze inventory location reports to improve data integrity with negative inventory, duplicate locations, unavailable locations and inaccurate inventory quantities - Provide direction to inventory personnel in day to day solutions to systematic issues - Work with engineering to disposition stagnant and obsolete inventory - Work with process planning to maintain accurate unit of measure issues - Eliminate inventory issues by supporting inventory personnel in day to day system issues- Perform random audits to validate shelf-life storage, inventory accuracy, kit auditing process, traceability and unique locations - Interface with receiving, outbound coordinators, quality, planners, procurement, and other related departments to resolve problems relative to inventory accuracy - Work with material management and quality to resolve traceability issues - Responsible for maintaining the integrity of material that is return to stock - Maintain integrity of all inventory locations- Perform adjustments to Inventory to support finance requirements- Daily receiving of material to stock new inventoryA day in the lifeWe’re hiring a Lead Technician who will leverage their logistical, analytical, and manufacturing knowledge to support Project Kuiper by working with engineers and quality to maintain the integrity of the material life cycle. In this role you’ll function as the focal point for inventory transactions in support of Systems Applications and Products (SAP) testing requirements and perform physical and cycle counts of inventory. You’ll also identify areas for improvement, perform root cause analysis of escapes and missed targets, and use data to drive process improvements, identify blockers, and provide solutions.BASIC QUALIFICATIONS- High school diploma or equivalency certificate- 2+ years of experience in an inventory or analytical role- 2+ years of experience working with SAP/ERP systems- Ability to lift 50 pounds unassisted- Lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position- Ability to work all required shift hours, including overtime, and weekends, as needed- Expected shift start is 12 PM to 3 PM but shifts may change due to business needs ...

Sr Network Dev Engineer, Network Provisioning and Automation (Level 6)

Network Provisioning and Automation(NPA) is looking for a Senior Network Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. This position will report directly to the Software Development Manager for NPA and will be responsible for all tools related to network automation within Amazon's fulfillment networks.The NPA team builds and continuously improves the corep network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems, and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will build tools and be part of the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of provisioning events most impact-full to the business.Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.This is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Network Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will be exposed to a variety of core languages and technologies including Java, Python, Linux, and AWS services, including GreenGrass and IOT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role:Loves Automation: 100's and million's of devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Work with the SDM for NPA to lead teams of talented engineers, develop their engineering capabilities and guide them on making the correct technical decisions.Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Implement new software by designing, coding and launching global edge compute automation systems* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Store's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...

Sr. Business Intelligence Eng, Middle Mile Product

Job summaryAmazon is looking for a Business Intelligence Engineer to help pioneer the reporting framework for an emerging Transportation business. As a Business Intelligence Engineer, you will own the roadmap, strategy, and infrastructure for critical Operational and Financial reports used to manage the business. You will partner with and understand the needs of geographically-dispersed leads. You will develop and manage a feature roadmap that contains near, medium, and long-term enhancements. You will advise the BI lead and stakeholders on the milestones and associated prioritization. Collectively, your work will enable the business to drive better business decisions, and empower stakeholders to understand their business and customers in new ways.The Business Intelligence Engineer will have the tools for success. You will have access to (and help develop) a rich and growing dataset. You will use on AWS’s growing list of data solutions including: Redshift, Athena, Sagemaker, and Redshift Spectrum. You will create visualizations using Tableau, Tableau Server, and Amazon Quicksight. You will receive support from your Business Intelligence colleagues, a team of Data Engineers, and Business Intelligence Lead.A successful candidate will understand and anticipate stakeholder needs and think big when recommending solutions. A successful candidate will be comfortable navigating an ambiguous environment; know how to confirm and reconfirm assumptions; and be comfortable advocating for the right set of priorities. A successful candidate will contribute to the team, proactively seek and provide feedback on technical designs, and build for the long-term.Day-to-Day Expectations• Define and manage a long-term vision to improve the customer experience and business results through creating scalable metrics, analysis, visualizations, and data-driven storytelling.• Prioritize business insight requests; balance the tactical and strategic information needs of the business• Collaborate and partner with Operations teams to understand, anticipate, and respond to current and future needs• Lead the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-driven processes that drive business value• Connect with the Amazon community of data professionals to stay current on technology trends, data tools and techniques to improve the performance of the team• Create and foster an environment that values and promotes an inclusive approach to problem solving and continuous learning to improveBASIC QUALIFICATIONS- 6+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Sr. Account Executive, Enterprise - Amazon Freight

Amazon Freight is a fast-growing startup, externalizing Amazon's transportation capabilities as a service. Amazon Freight provides truckload and intermodal services, on the world class network and capabilities currently used to operate Amazon’s own freight movements. As a Senior Account Executive, this role will oversee relationships with Amazon Freight’s largest Customers. We are looking for complex problem solvers who are able to build and manage relationships with senior leaders at Fortune 500 customers. In this role, the Senior Account Executive will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. The position will build and customize solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience. As the primary relationship manager, this role will be responsible for customer advocacy, collaborating to deliver on customer commitments, drive continuous improvement and create a high-performing profitable business with the customer(s). This role requires a collaborative business builder mindset to work cross- functionally to operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.Key job responsibilities• Own the primary commercial relationship with Customer's executive decisions makers. Responsible for building and managing healthy engagements that enable profitable business growth• Responsible for defining the account growth plan, collaborating with internal and external stakeholders to secure alignment, and execute the plan to deliver on business objectives• Identify new growth opportunities and define business plans to achieve goals• Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target financial outcomes• Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio• Manage opportunity pipeline and monitor the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence• Be a trusted partner to Shipper / 3PL / Broker / Managed Transportation customer segments, helping customer and internal stakeholders in maximizing targeted business outcomesBASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders ...

Senior Business Development Manager - Tech, Amazon Shipping

This is an exciting opportunity to join a new emerging business in transportation. We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed individual to help create and lead the Business Development strategy. The ideal candidate will be excited by launching a new program from the beginning of its life cycle, and will have familiarity with leading sales generation with both small and large customers. We are reinventing the approach to selling in this industry and looking for a candidate who can partner with Product Management and Tech as we challenge the status quo and invent on behalf of our customers.Key job responsibilities• Drive revenue, adoption and market segment share for our product• Earn trust of customers and recommend product solutions that fit their business needs• Measure performance, articulate root-cause analysis and make recommendations for improvement areas• Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical• Create program goals and metrics, track progress and manage through obstacles to achieve your objectives• Assess risks, anticipate challenges and provide escalation management when necessary• Meet or exceed targets for customer and/or feature spend adoptionA day in the lifeEngage both internally and externally to Amazon to understand key customer painpoints, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line. BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace. ...

Logistics Operations Lead, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Lead a team responsible for managing logistics processes involving booking, track/trace, import/export commercial invoices/packing lists and related logistics - Execute Transportation related SOPs related to internal and 3PL processes for shipping/receiving/warehousing/inventory and related activities- Accurately track and manage milestone activity with various freight forwarders and 3PL service providers- Use manual processes and TMS software, 3PL systems and technology to ensure accuracy of milestone data, managing locations of shipments, and escalating logistics exceptions- Ensure efficient delivery of materials to internal and external customers, on time and without damage - Meet operational metrics related to just-in-time and next flight out urgent shipments in a global logistics environment- Attend weekly business reviews with stakeholders and provide performance feedback to internal and external customers- Effectively communicate high priority matters with leadership - Interface with Kuiper stakeholders and customers to include but not limited to: Global Trade Compliance, Security, Engineering, Legal, Logistics and other teams as needed- Shift schedule and days of the week will vary, as this is a 24/7/365 program and shift rotation are dependent upon business needs- Ensure shift coverage, train and supervise a team of logistics professionals maintaining visibility over all materials within the Kuiper Transportation programs- Ensure data accuracy in all program dashboards, generate daily reporting to internal customers and ensure SLAs or all shipment booking and execution- Ensure all conditions on the routes are safe for travel, plan routes and routes according to engineering and security requirements, and maintain communication with teams involved in the material movement within the Kuiper Transportation program- Role requires up to 15% travelBASIC QUALIFICATIONS- High school diploma or equivalent- 3+ years in supply chain, operations, freight desk or logistics control tower or related experience- 3+ years working with the MS Office suite (Word, Excel, Outlook) in a professional environment- 3+ years of team management- Experience with a TMS/SAP or other automated logistics program or software and/or manual shipment tracking methodology- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- With or without reasonable accommodations, stand/sit for up to 8-10 hours (with breaks), and able to frequently perform work onsite 100% (not remote eligible) ...

Customer Solutions Manager, Tech, OTS - Customer Success

Operations Technology Solutions (OTS) is looking for an experienced Customer Solutions Managers to join the Customer Success (CS) team. CS team is responsible for managing all unplanned / adhoc customer demand requests of OTS for its products and services. We are the leading edge and primary interface for internal Amazon customers seeking OTS products and services, and we relentlessly advocate on behalf of our customers to deliver upon their product and service needs.Key job responsibilitiesAs a Customer Solutions Manager, Tech in the OTS CS team, your key responsibilities and expectations are:• You are customer facing and will need to be able to work independently, seeking guidance as needed. • You will be expected to collaborate effectively with customer, partner or stakeholder teams to deliver difficult, cross-functional technical projects that accelerate migration and service / product adoption to meet customer needs.• You will work directly with OTS customers technology teams, partner teams, project managers in order to develop a full understanding of the services and supported third-party technologies our customers require of OTS. • You will need to develop a full understanding and advocate OTS products and services to our customers on behalf of OTS• You balance customer needs with engineering teams incorporating requirements into recommendations. • You may contribute to pre- and post-solutioning, forecasting and planning activities. • You recognize when a proposed design (e.g., solution, operating model, process, etc.) is too complex or risky and arrange additional reviews. • You have Solution Architect Associate certification. • You take the time to understand the larger business picture (i.e., customer experience, goals, business case, and priorities). • You dive deeply to validate customer requirements with their internal representatives (e.g., implementation teams) and identify program or information gaps. • You understand and can educate customers on product and/or service constraints, as well as benefits.• You ask the right technical questions to ensure appropriate trade-offs are made. • You negotiate priorities, helping customers and partner teams distinguish between what’s important and urgent. • You provide input for team documentation. You may provide input to internal product owners to prioritize new or improved capabilities based on customer feedback. • You accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating appropriately. • When appropriate, you advocate for service offerings and/or features that better serve customer needs. • You provide input for event documentation and may actively participate in said events (e.g., conduct workshops, presentations, etc.). • You work to optimize team processes to improve migration, customer adoption, and operational excellence. • You may participate in writing PR/FAQs and other program documents (e.g. narratives, provide input for OP1/2)• You take ownership of issues (even when outside your own domain), and either drive their resolution or ensure a clear hand-off to the right owner. • You drive accountability across internal teams. A day in the lifeEngagement and Tooling:Using our internal tooling, you will triage and evaluate unplanned customer demand requests of OTS, engaging with customers to ensure high quality demand requests. You will provide a first pass evaluation of their product / solution ask, seeking Principal Engineer / Solution Architect reviews for new or complex requests that impact upon multiple products, services or OTS teams (cross cutting programs). You will engage with Customers through dedicated Slack channels, emails and Office hoursCustomer Advocacy:As the primary interface for customers with demand requests for OTS products and services, you will relentlessly drive for transparency (through persistent updates and communication) and accountability (through clear unambiguous process and mechanisms with internal OTS teams for e.g. handovers). This translates to multiple syncs / meetings with customers, stakeholders and partner teamsCustomer Experience:Everything you do, is based on improving and maintaining high levels of customer satisfaction with OTS and its products and services. You strive to work backwards from customer feedback, sentiment and discover opportunities for improving processes, mechanisms or the products and services we offer.About the teamThe Customer Success team is one of 3 main elements of the OTS Customer Growth team (the other two being Customer Engagement (Planned Customer Demand) and Voice of the Customer). The team has members in Nashville and Austin, although we cater to a Global customer base. We are a growing team and function.BASIC QUALIFICATIONS• Experience leading complex, large scale IT/digital/business transformation programs • Experience in a customer facing role • Experience in and comfortable with navigating ambiguity. ...

Kuiper Security Operations Manager, ACS Regional Prototype Security

Amazon Corporate Security’s (ACS) Prototype Security team is seeking a Kuiper Security Operations Manager who is able to manage physical security policies, access management and intellectual property (IP) protection best practice implementation for the Amazon Project Kuiper team. Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world. Come join us on this exciting program!This position is responsible for protecting Kuiper IP through the management of an access control program that meets regulatory compliance while also building an audit function to drive accuracy. This position is responsible for ensuring that these processes are up-to-date and align with corporate, business and government security requirements. This position involves working closely with broader Amazon Corporate Security team, Kuiper Security partners, trade and compliance teams, as well as all lines of the Kuiper program.Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. This position will report to the Amazon Corporate Security, Regional Prototype Security Sr. Manager. Key job responsibilities• Develop and set the strategic direction of Kuiper's risk-driven, regulatory compliant access control program• Establish and maintain policies for access request assessment and auditing• Provide thorough and detailed oversight of daily support to Kuiper site related issues such as access issues, trouble tickets, visitor access and citizenship verifications• Partner with cross functional security peers to develop and implement appropriate policies to meet the needs of the Kuiper business teams• Design and approve training programs for stakeholders on access management and compliance• Partner closely with developers, investigations team, program managers, and other operational teams and partner organizations to identify and document security issues that can be addressed by shared infrastructure and procedures• Work closely with ACS Regional and Area Security Managers to understand security issues at the site level and promptly escalate any impact to the Kuiper Security program team• Work cross functionally with peers in Legal, Hardware, Supply Chain Ops, Trade & Compliance, EHS, Kuiper business, and Security to establish scalable access management and audit processes• Actively evaluate, analyze, and use metrics collected to proactively inform programmatic needs and policy decisions• Proactively audit and identify security gaps within the program at Kuiper locations• Dive deep into US Government requirements to help ensure compliance with ITAR, EAR and NIST standards• Continually foster strong cross-functional relationships to drive business engagement and execution of security objectives and goals• Able to lift up to 50 pounds, stand/walk for several hours a day, and be able to frequently push, pull, squat, bend, and reach, all with or without reasonable accommodationExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS• 4+ year experience in facility/corporate security management, law enforcement, risk management, legal, or related industries• Ability to work in an in-office environment, physical presence in the office in Seattle, WA / Redmond, WA is required• Domestic and international travel may be required (10% of time) ...

Engagement Sponsor Program, GDSP, Innovation Initiatives

The ideal candidate will have experience developing, planning, and managing a global training program on strategic sales and deal negotiation best practices. The candidate should be a creative problem solver who is meticulous, customer-obsessed, and able to be drive continual improvement with strong initiative and leadership. They must also be willing to roll up their sleeves and do what it takes to get the job done while insisting on the highest standards. You will be responsible for implementing and further developing a curriculum for onboarding new Executive Sponsors, providing specific education on deal strategies, skills, and best practices. The Project Manager will draw upon skills in curriculum development, content creation, and process execution to scale the program from initiation to global impact.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Key job responsibilities· Design, implement, maintain and scale the Executive Sponsor training program. · Engage and manage relationships with stakeholders from the global AWS organization to iterate on program designs, receive feedback and drive progress against key program objectives.· Develop and track success metrics for the program business requirements, providing performance transparency into continuous program improvement.About the teamAWS Global Deal Strategy & Programs (GDSP) engages with our customers on strategic, complex, and highly competitive opportunities to drive the growth of AWS’s business and establish AWS as their key cloud technology provider. GDSP partners with the senior executive stakeholders (Executive Sponsors) throughout AWS to empower our customers to rapidly grow. BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...