Corporate Operations

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilitiesConduct quality audits on individual workflows and units delivered by Data AssociatesCoach and calibrate Data Associates co-located at your site to improve performanceProvide detailed insights on Data Associate-level quality and identify root causes of issuesPerform manual reviews to validate automated quality measurement systemsDocument and report quality findings accurately and efficientlyPerform audits to support deep dives and escalations as neededMaintain strict compliance with quality standards and proceduresWork closely with Quality Audit Managers to improve processes and implement best practicesContribute to continuous improvement initiatives within the quality assurance teamBASIC QUALIFICATIONSExperience in Machine Learning/Data Labeling operationsStrong analytical and problem-solving skillsExcellent attention to detailStrong communication skills in Business EnglishExperience with quality management tools and systemsAbility to work in strict compliance with internal guidelinesUnderstanding of data annotation and quality metricsProficiency in Excel and data analysis toolsAbility to work effectively in a team environmentAdaptability to changing priorities and workloads ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Amazon Kuiper’s Printed Circuit Board Assembly (PCBA) Supply Chain (SC) team is responsible for all commercial, execution, delivery, and strategic elements of the PCBA supply chain necessary to support Kuiper’s satellite production and development requirements. Within that team we are split between Technical, Execution Delivery, and Commercial. We are seeking a Commercial Manager to join our Commercial Team and partner with internal business teams and key stakeholders to help grow our sourcing experience and procurement ‘know-how’ to ensure our sourcing strategies support production requirements and maximize operational value for Amazon. This role will help create, implement, and enhance commercial strategies associated with the PCBA SC including supporting the closure of bespoke commercial agreements with our suppliers, developing internal mechanisms associated with capital spend strategies and purchase order release strategies, and engage suppliers on recurring and nonrecurring spend negotiations. Our Commercial Managers drive efficiencies in procurement strategy and commercial pricing, partner effectively with Finance partners to document financial impacts and risks of our strategies, and work closely with various other internal teams (Planning, Engineering, Execution, etc.) to enable efficiencies through effective partnership. The primary objective of the Commercial Team Sourcing team is to develop and execute commercial strategies that keep the procurement of critical PCBA resources, products, and services off the critical path. This work spans the PCBA procurement lifecycle and purchase planning based on Kuiper’s production launch schedule, development of commercial strategies, Capital Expenditure estimates, negotiations (pricing and performance terms) with suppliers, initiation of Amazon Purchase Orders (POs), and post-PO commercial considerations resulting from Changes. The nature of this scope requires a Commercial Manager to work across organizations and influence internal and external stakeholders. Internally, the Commercial works with stakeholders to drive strategy, enable execution, and identify and mitigate risks. Externally, this role serves as one of the primary supplier-facing roles and is responsible for ensuring Amazon’s policies are adhered to and interests are achieved. This role is expected to operate both at the tactical and strategic level.Key job responsibilities• Lead, supported by PCBA SC leadership, the development and execution of commercial strategies for Kuiper’s PCBA SC. Support common (standard work) for commercial activity. • Develop and nurture strong relationships with key suppliers and business partners to deliver, seeking to continually raise the bar, their performance objectives for the business.• Support strategic plans for PCBA spend and supplier base development, including implementation of plans to maximize supplier performance: capacity, cost, quality, delivery, and safety.• Facilitate suppliers’ understanding of Amazon policies, equipment design standards, budget and cost targets, and service and quality expectations.• Develop and utilize improved metrics and data driving decision making capabilities to improve overall organizational capability through systems and processes and drive continuous improvement throughout the organization. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS• 5+ years of domestic/international supplier management, supply chain, commercial, sourcing, procurement, or operations experience• 5+ years of developing, negotiating and executing business agreements experience• Experience developing strategies that influence leadership decisions at organizational level• Experience managing programs across cross functional teams ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The success of Kuiper depends on the quality, reliability, cost, integration, throughput, and security of the products that you deliver. If you seek a fast-paced, dynamic environment; if you thrive on solving difficult problems where resolutions have high impact; and if you love the challenge of building something from scratch, then this role will be an ideal next career step. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.Export Control Requirements: • Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.• Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities - Can apply a deep understanding of a broad range of tools, equipment, and handling machinery to accomplish your daily tasks effectively and efficiently - Upholds all safety requirements in all zones and work locations of responsibility- Assists in the development of new and junior team members and adheres to standards and procedures- Independently execute and prioritize work to meet production schedules- Integration and test of the Kuiper satellite and various complex sub-assemblies in a clean-room and Electrostatic Discharge (ESD) controlled environment- Rigging and critical lifts of bulky, sensitive flight hardware - Able to obtain and maintain licenses, operator permits, and/or certifications as required- Use precision calibrated tools – torque wrenches, multi-meters, optical inspection devices, micrometers and calipers- Read and interpret engineering drawings and technical documentation- Perform work according to procedures, specifications, and test instructions- Run functional and environmental testing on units, including some basic troubleshooting operations- Use computer software programs for controlling tests- Check and inspect your work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements- Collaborate with manufacturing engineers to develop and document activities, including continuous improvement opportunities- Perform other duties, as assigned, to ensure an efficient, safe and effective work environment- Willing to work overtime and weekends as required- Shift schedule will vary, depending on production/launch schedules- Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demandExport Control Requirements: • Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.• Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.A day in the lifeThe Processing Technician will lead work to ensure junior technicians complete tasks and ensure procedures are adhered to and work is completed during quality and operations on flight hardware integration processes. This position requires skill and experience in a variety of areas, including mechanical assembly, propellant loading, rigging, electrical checkouts and satellite troubleshooting. In short, you will be responsible for a majority of the most critical tasks to process & integrate the Kuiper satellite for launch, ensuring high quality, workmanship and safety standards are adhered to on a daily basis.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS• High school diploma, GED, or equivalent experience• 1-2+ years of experience in mechanical or electrical hardware assembly, test, and/or installation• Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention• Ability to pass Kennedy Space Center background checks ...

Amazon Freight External Operation’s team is looking for a motivated Supply Chain Manager to lead in the management of daily freight movements for our Enterprise Shippers. Our mission is to provide the best in class operational shipper support the world of freight has experienced. We support our customers with the highest level of professionalism. We are looking for a dynamic leader to delight our customers in our ability to predict and adjust to their transportation needs. This is an exciting opportunity to join a growing team and change the world of freight.Key job responsibilitiesContinual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Product, Fulfillment Centers)Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as neededDevelop performance metrics to assist with driving business results.Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we useUnderstand the business impact of the trends and make decisions that make sense based on available data.Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performedAuthor and present weekly findings and the variances to goals, and present these finding in a review forum.Propose improvements to our optimization software and other tools for ease of use as well as efficacy.BASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- 1+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements ...

Sort Tech builds the technologies and services that enable manual and automated movement of packages across Amazon’s worldwide transportation facilities, including Fulfillment Centers, Inbound Receive Centers, Sort Centers, Amazon Air Gateways and Delivery Stations. We build visibility platforms that enable Operations to monitor and refine their volume and staffing, and optimize their processes. Our systems process millions of packages a day and ensure Amazon meets the customer delivery promise. Our mission is to build the most efficient and optimal transportation system on the planet using our engineering muscle as our biggest advantage.We are looking for a Sr. Product Manager to the Sort Tech Labor and Capacity programs. You will work on key initiatives supporting the automation of our capacity planning systems and labor placement systems to improve productivity in our fulfillment centers, sort centers, and air hubs across the network.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product, drive exercises, and plan resources for features to be delivered on time- Write product/business requirements and product specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teamsBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Bachelor's degree ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Senior Program Manager, you will be responsible for managing complex, cross-functional data projects that involve multiple teams, including data engineering, BI, analytics, and business stakeholders. You will help create and maintain a comprehensive program roadmap that aligns with the team's strategic vision and ensures timely delivery of data products and services. Key job responsibilities- Create and maintain a comprehensive program roadmap that aligns with the team's strategic vision and ensures timely delivery of data products and services.- Regularly communicate project progress, key milestones, risks, and dependencies to stakeholders, ensuring everyone is aligned on project goals and outcomes.- Drive prioritization discussions for data engineering and BI initiatives, ensuring resources are allocated effectively to high-impact projects.- Define and monitor KPIs to measure the success and impact of data products and BI initiatives, and use these insights to drive continuous improvement.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.We are building a Marketing Operations Center of Excellence to serve Amazon Shipping and Amazon Freight, two high-growth externalized transportation businesses. As a foundational member of this team, we are looking for an innovative Digital Marketing Manager to play a critical role in overseeing the technical management of our content management system, web analytics platforms, and mobile app performance. This role ensures that the CMS, web analytics, and mobile app tools meet the needs of the marketing team and stakeholders, providing valuable insights into website and app performance, as well as user behavior. This position requires strong technical expertise, project management skills, and the ability to collaborate with cross-functional teams to ensure smooth project delivery, vendor management, and the successful integration of web and mobile analytics to optimize content strategies, app engagement, and marketing outcomes.Key job responsibilities* CMS & Integration Oversight: Manage the configuration, maintenance, and optimization of the CMS, ensuring seamless integration with other MarTech tools (e.g., CRM, analytics, automation platforms).* Project Management: Lead CMS projects, from gathering requirements to on-time and on-budget delivery, ensuring risks are mitigated throughout the process.* Vendor & Contract Management: Maintain relationships with CMS vendors, overseeing contracts, performance, and solution quality.* Stakeholder Engagement: Collaborate with marketing, Product, Tech, and business teams to translate needs into actionable CMS strategies, conducting workshops and discovery sessions as necessary.* Customization & Troubleshooting: Apply HTML/CSS to customize the CMS as required, ensuring consistent user experiences and quick resolution of technical issues.* Best Practices & Documentation: Create and maintain SOPs and documentation to standardize CMS processes and ensure scalability and high performance.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data- 5+ years managing CMS platforms (e.g., BrightSpot, Adobe AEM, Webflow) with a focus on delivering technical solutions.- Hands-on expertise in CMS configuration, HTML/CSS customization, and troubleshooting.- Experience with the broader MarTech stack, including how CMS integrates with tools like Salesforce, Marketo, and Adobe Analytics. ...

Join Ship with Amazon (SWA) to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. What will you do?As the Principal Program Manager- you will own and develop programs and services in collaboration with internal technical, business, and operations teams. This role is focused on specific segments within Amazon Transportation Systems, responsible for identifying and building capabilities that improve the quality of our network and lead to gains in efficiency, speed, and cost.The ideal candidate has a strong logistics/supply chain and program management background combined with a solid understanding of current technologies. S/he can develop and drive high-level strategic initiatives and can also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent program management, prioritization, and communication skills, as well as the ability to navigate ambiguity.Key job responsibilities• Drive effective teamwork, communication, collaboration and commitment across multiple distinct groups with competing priorities.• Develop processes to effectively maintain and disseminate project information to stakeholders.• Leverage analysis and high judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment.• Identify and tackle intrinsically hard problems. (e.g., ambiguous, extremely complicated, with little to no existing structure, have significant business or public-relations risk or potential for significant global impact).BASIC QUALIFICATIONS- Experience in logistics, supply chain or equivalent professional experience- Program or project management experience- Experience managing, analyzing and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Have the ability to collaborate and lead in a flexible, detail-oriented, fast-paced team environment in a changing and growing organization- Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders ...

Amazon Shipping is a fast growing start up at Amazon and we are looking for customer-obsessed leaders to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations and Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers. We are seeking an entrepreneurial, strategic-minded business development leader with the passion to build a high growth business.As a Principal of Enterprise Accounts, you will drive new business growth by onboarding our most complex customers including DTC brands, ecommerce players and other enterprises to Amazon Shipping. As the primary relationship manager, you will responsible for unlocking new commercial opportunities and delivering creative solutions which drive profitable revenue growth. In this role you will develop and execute specialized profitable deal strategies which include pricing, deal modeling and deal margin KPIs. This is a great opportunity someone with a business builder mindset who will thrive working cross-functionally across Operations, Product, Tech, Pricing and Finance to experiment with new solutions. Key job responsibilities• Think strategically across the industry landscape to develop the demand strategy and growth plans for enterprise customer segments.• Own revenue and profitability goals for new enterprise customers.• Strong command of economic and operational KPIs and ability to dive deep on your portfolio.• Act as a trusted owner of the commercial deal strategy with executive stakeholders across Amazon Shipping, Operations, Finance and Legal. • Lead the internal approvals and senior leadership alignment meetings throughout the different negotiation phases.• Influence partner teams to unlock new business opportunities and growth across your portfolio.• Lead with an analytical approach to business development, leveraging data to drive decisionsBASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

As a Senior Compensation Consultant, you will be responsible for providing Compensation consulting services for tech and sales orgs within Amazon International Stores. The incumbent will work directly with PXT Partners and Management to achieve reward system objectives and assist, as needed, in variable incentive compensation plan design consultation.The successful candidate will proactively partner with client-facing PXT Partners and Business Line Management to identify and address compensation issues, and evangelize Amazon’s Total Compensation Philosophy and Strategy to the clients supported. This position is expected to represent the client’s point-of-view in key corporate compensation initiatives and the corporate point-of-view with client groups. We are looking for candidates who have the aptitude to understand our complex data, and be detailed and accurate from start to finish in developing programs and completing projects.This role can sit in Seattle WA, Arlington VA, New York City or Austin TX.Key job responsibilities*Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives.*Effectively partner with HR and Business client to manage, consult, and resolve compensation issues*Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual incentive pay and stock compensation.*Partner with the business to develop variable incentive compensation programs, as needed.*Conduct job evaluations using market data and internal evaluation.*Conduct custom surveys with key industry contacts, as needed.*Partner with regional compensation (globally) on compensation issues, work on a variety of special compensation projects, and standardize global processes, as needed.*The position may also be responsible for components such as the strategy, design, policies, guidelines, and operationalize key concepts critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders.BASIC QUALIFICATIONS*Bachelor’s degree*Highly proficient in Excel*7+ years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices ...

At AWS Professional Services, we are building a worldwide team of technical cloud computing architects to work on enterprise customer engagements around the world and helping our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business, we are looking for an exceptional Sales Operations Leader for the Worldwide business, with strong operational, financial, collaboration, and communication skills. This individual will manage a large team (up to 70) of operations managers and will be accountable for multiple key business processes to ensure a great experience for customers, high productivity of all consultants, and efficient execution of business operations. Key job responsibilities - People Management: Ensure our global business operations team is staffed with exceptional talent and that they are coached and developed for professional success. - Opportunity Pipeline and Revenue Management: Deliver pipeline and revenue forecasting reviews to ensure efficient execution in the sales cycle. Scale processes and reporting for continued simplification. - Business Planning: Provide business analytics and insights that influences strategy/tactics/behavior. Establish and lead meeting cadences to drive short and long term business planning. Deliver a planning process focusing on operating models and establishing the right experiments to address long term opportunities and challenges. - Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, with an emphasis on process automation/elimination. - Collaborate with cross-functional teams including Sales, Finance, and Strategy & Operations to ensure all methodologies, policies, and procedures are scaling to meet the needs of the business. - Lead initiatives across Business Operations and contribute to ProServe scale globally.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONSBasic Qualifications: -15+ years’ experience working in a Professional Services Consulting or Sales organization. -Successful record of accomplishment driving strategy and operations. - Experience managing territory planning for sales organizations.-Track record of managing complex programs and projects for internal stakeholders.-Undergraduate degree in business, organizational leadership, or human resource management or equivalent.-Experience with SFDC or other CRMs, and working knowledge of Financial Force or other PSA platforms. -Strong communication and writing skills with experience in leading diverse remote teams. -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers with business insights, financial analysis, and forecasting. -Entrepreneurial, self-starting attitude and willingness to jump in and get things done. -Demonstrated experience proactively collaborating cross functionally to identify, diagnose, and solve problems. ...

Amazon Web Services is looking for a Systems Program Manager to manage configuration, act as an subject matter expert (SME) on capabilities, and serve as a primary point of contact for their third party cloud-based construction management software.The Systems Program Manager will need to be detailed, flexible and take strong ownership of a global user base, including system functionality and process implementation. The successful candidate will be obsessed with internal and external system user groups, responsible for scoping and driving implementation of system functionality to the global team. They will be able to work independently to prioritize, craft, and execute deliverable as well as effectively work with partner teams that impact their primary user group.This role is part of the Data Center Capacity Delivery organization that is diverse, positive, exceptionally talented, driven and responsible for the design, construction and operation of industry leading data center facilities. They will need to excel at managing multiple priorities and learning the pain points of their primary users, being able to execute system implementation effectively across subject matter experts with a broad range of disciplines and/or cultural or regional differences. The ideal candidate operates effectively in an ambiguous environment and drives structure without constraining business objectives. They have a demonstrated track record of managing multiple projects and driving them to completion. Because the person in this role will influence global team members, they will also need to be highly collaborative and able to influence without authority while also being able to work with significant autonomy.The Systems Program Manager will be responsible for leading and driving global initiatives that empower global construction to operate more efficiently and effectively. This includes establishing system mechanisms that enable teams to consistently deliver against defined standards, globally; managing system standards and enhancements for global internal and external users; auditing the team’s metrics to identify and address trends or issues; and supporting the introduction of new technology that enables greater efficiencies within the construction management life cycle.The software product, overall, is intended to provide a single platform for collaboration between AWS teams and external groups to deliver some of the most technical, cost-efficient and fast paced data center construction projects in the world. The Systems Program Manager will be responsible for: · Managing existing and new system configuration of a third-party construction management software, providing support to global internal and external system users. · Acting as SME on capabilities of the construction management software. · Working with global teams to implement systems and process improvements. · Utilizing team metrics to identify pinch points within current processes and implement solutions to address efficiency issues. · Working closely and effectively with the third-party software company to manage overall performance, including the identification, communication, documentation, implementation, and resolution of system related issues and enhancements. · Scoping and driving implementation of feature enhancements or improvements. · Providing primary point of contact and ownership of ongoing system implementation and functionality. · Developing, managing and reporting on system policies and compliance. · Creating and supporting large scale, cross company technical innovations/solutions for complex business problems. · Guiding and influencing people and processes in pursuit of the teams’ goals and objectives · Driving continuous improvements and documenting best practices post launch. · Monitoring user adoption post-training / implementation and own user satisfaction.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 7+ years of project, program or product related professional experience. - 5+ years experience acting as a SME and primary point of contact for a global system through in person and virtual methods in multiple countries. - 3+ years experience with design and construction management software tools such and/or project or workflow management software. - 3+ years experience with the full lifecycle of a software launch (kick-off, configuration, testing, user training, roll-out) or significant experience with portions of the lifecycle. - 5+ years experience communicating with users, other technical teams, and senior management to collect requirements, describe thought-out decisions and develop long-term strategy. ...

This is a full-time role and we offer our team the flexibility of a hybrid work schedule. We value in-person collaboration and time spent face-to-face. Please note: Position is based in Tempe, AZ. Hybrid setting with 3 days in office required. (Remote exceptions not available) Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist within the Account Health Support (AHS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. Position Description: Account Support SpecialistLocation: Tempe, AZLanguage Requirements: English and Spanish Shift Requirements: Sunday-Saturday Training: 8 week instructor-led onsite training with option for hybrid work schedule post on boarding. AHS Specialists provide dedicated support to third-party Sellers. We eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazon’s e-commerce platforms. The objective of this role is to deliver sustainable results that improve Sellers performance, while aligning to Amazon requirements. We use Standard Operation Procedure and judgment to provide guidance to Sellers on complex cases. The successful AHS Specialist will have a high degree of soft-skills, the ability to empathize with others and capable of succeeding in a fast-paced environment. AHS Specialist will also be analytical and customer service-oriented. The AHS Specialist will be required to engage in frequent written and verbal communication with Sellers, department management, risk analysts, other company associates, and third-parties to accomplish goals. The AHS Specialist will be required to contact Sellers by phone and email. Up to 70% of the day could be inbound and outbound phone contact. The successful AHS Specialist will be able to redirect difficult conversations as the Specialist engage with pre-suspension and post-suspension level Sellers who are in poor standing. Summary of Responsibilities - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues. - Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. - Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. - Liaises with other departments as required to resolve Seller’s issues and questions.BASIC QUALIFICATIONS- 1+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commerce ...

Amazon is seeking an experienced Corporate Development Leader who will be responsible for generating, managing and executing mergers and acquisitions, minority investments, and strategic partnership activities focusing on international consumer technology sectors. This professional will be a key business partner to senior leadership and will be highly visible at the most senior levels of Amazon. The ideal candidate enjoys diving deep into complex problems, works effectively with cross-functional teams and thrives in a fast-paced and dynamic environment.The selected candidate will be part of a small, collaborative team that values authentic, strong-willed individuals who think creatively and proactively look for growth opportunities. Over time, the selected candidate will act as a primary contact in supporting the international ecommerce business units and senior leadership by conducting industry research, valuation analyses, due diligence, creation of strategic recommendations, acquisition term sheet and contract negotiations, and both internal and external relationship building.Key focus areas include:• Identify appropriate opportunities that support Amazon's strategic priorities through interaction with senior business leaders, investment bankers, venture capitalists, and organic pipeline generation• Partner with Amazon businesses to evaluate expansion and growth opportunities• Evaluate the benefits of potential acquisitions and manage the process of building both internal and external consensus• Act as a subject matter expert on valuation and deal structuring• Lead all pre-transaction diligence efforts• Evaluate synergy opportunities and risks in potential transactions• Negotiate key legal documents and bring transactions over the finish line• Work with all cross-functional groups within Amazon from signing the term sheet to proper integration• Establish the ongoing processes, skill sets, and strategy that will enable Amazon to continue to build out our corporate development competency, in the face of extremely fast growth and a rapidly changing industryIn addition, this Corporate Development Leader will be an independent thinker who can make convincing, data-based arguments. The selected candidate will be able to work across all business units, demonstrating a strong bias for action. Professional traits necessary for this position include:• Exhibits excellent judgment• Has high standards• Thinks strategically but stays on top of tactical execution• Thinks big and has conviction• Results oriented• Has the innate ability to inspire passion in othersBASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of technology business or corporate development experience in a corporate or financial services environment• Experience creating and analyzing M&A processes for a wide variety of transactions, including public-public, public-private, and cross-border transactions• History of successfully completing high level, end-to-end negotiations• Very strong analytical and communication skills ...

Amazon ATS Product and Tech team is seeking an experienced Principal Technical Program Manager for our team. Amazon teams and systems create a complex ecosystem with coordination challenges for large initiatives. As the Sr. TPM of Engineering, you will need to coordinate across this network of teams and own delivery of cross organization initiatives. Using your technical background, you will need to understand implementation challenges of each organization and team, and find solutions while also earning trust with senior management to drive adoption from the top down.A successful candidate will also demonstrate:- High attention to detail- Ability to think strategically and execute methodically- Demonstrated ability to influence management- Ability to work in a fast-paced environment where continuous innovation is desired- Committed to learning and expanding professional and technical knowledge- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Ability to clearly communicate data insights to others- Willingness to roll up your sleeves and do whatever is necessary; owner mentality- Demonstrated ability to dive deep in understanding the product and our businessA day in the lifeInclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon MGM Studios Distribution is seeking a Sr Manager, Revenue Enhancement & Insights to lead the effort in utilizing advanced analytical solutions to drive revenue generation through insights about our customers and their behaviors . The successful candidate will collaborate with the sales/distribution, marketing and technology teams to design and develop next generation intelligence and research capabilities to support data-driven decision making and optimize financial performance.Key job responsibilities* Lead data collection and oversee the ETL pipeline for SVOD, AVOD, and FAST services.* Develop and manage KPIs to assess the effectiveness of sales team efforts across 80+ local and global services.* Manage forecasting projects and deal analysis, especially for high-value and ambiguous deals related to AVOD/FAST, stacked rights, and key clients.* Create and refine best practices for OTT analysis, including SVOD, AVOD, FAST, Catch-Up using first-party (1P) and client viewership data.* Train the analytics and research team on methodologies and review all analyses produced.* Stay informed about market dynamics, industry trends, regulatory changes, and service/channel needs to identify growth opportunities and challenges.* Analyze title, territory, and media trends to propose strategic actions for leveraging core competencies and innovating.* Establish partnerships with analytics leaders and senior stakeholders across the organization to access data resources and organizational insights.* Act as a Subject Matter Expert (SME) bridging the third party (3P) Distribution business and the 1P platform perspectives.* Simplify and present complex concepts to various teams to ensure understanding and alignment.* Provide dashboards, tools, and resources to support sales teams and help maintain competitiveness.* Mentor each team member.About the teamAmazon MGM Studios Distribution oversees the third party monetization of Amazon Studio’s titles, as well as MGM new release and library movies and series such as film franchises James Bond, Rocky and Creed, and series The Handmaid’s Tale, Vikings, and Fargo.BASIC QUALIFICATIONS• Bachelors degree in a quantitative field or MBA with a strong data-driven business development background or equivalent experience • 10 years of experience in the entertainment industry, with expertise in distribution windows and streaming viewership data.• 8+ years of experience in data analytics, with a proven track record of extracting meaningful business insights.• Knowledge of advertising metrics and reporting for AVOD and FAST services.• Proficiency in SQL with the ability to write and troubleshoot queries.• Proficiency with Excel and common business intelligence/analytics/visualization applications (Tableau, Microstrategy, Qlik etc.) ...

Amazon Privacy Services is committed to maintaining and advancing the trust of our customers. Our team is focused on advancing this commitment and raising the bar on our Amazon products and services through privacy, compliance, security, trust, and regulatory engagement. We are looking for a seasoned IT Auditor or Privacy Practitioner to help us lead and conduct our Audit & Oversight program. This role has impact across critical areas of Privacy and similar compliance areas.Key job responsibilities1. Audit Execution: * Support the audit lifecycle for Customer Trust and Privacy areas, specifically risk and control assessments, control validation testing and reporting * Complete control validation testing and communicate results within defined deadlines* Experience with identifying risks and controls in complex IT Conduct comprehensive end-to-end audits and control assessments in complex IT environments * Ability to define and write controls with no or minimal oversight* Clearly and concisely write audit work-papers* Continuously evaluate and improve audit procedures for efficiency and effectiveness* Ability to identify and leverage analytic techniques to support control validation efficiencies, effectiveness and continuous monitoring 2. Risk Assessment and Analysis: * Perform thorough risk assessments against existing regulations, policies, controls, and products * Identify potential control gaps, providing actionable insights and recommendations * Monitor key risk indicators (KRIs) to identify and resolve anomalies3. Communication and Reporting: * Draft and communicate audit findings and valuable recommendations to senior management* Track audit findings and perform testing to ensure audit finding remediation.4. Stakeholder Management and Collaboration: Build and manage effective partnerships with internal business stakeholders while providing independent control assessment services. * Maintain relationships and support engagements with external auditors BASIC QUALIFICATIONS 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Bachelor's degree or equivalent Experience handling confidential information Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent Experience assessing complex system, IT Operations or advising on the implementation of Privacy regulations Proven ability to work with high levels of ambiguity Experience managing, analyzing and communicating audit results and findings to management ...

At Amazon, we're committed to providing an exceptional customer experience while safeguarding our business from potential misuse. The Concessions Abuse Prevention (CAP) team, within Amazon Customer Service, is seeking a talented Software Development Engineer to join our mission of enhancing and securing Amazon's world-class customer service processes. In this role, you'll develop innovative solutions that ensure the integrity of our customer interactions and protect Amazon's generous policies. Your work will be crucial in maintaining a seamless and positive experience for our valued customers while implementing intelligent systems to identify and prevent potential policy misuse. You'll contribute to creating sophisticated, differentiated processes for customer service interactions, with a focus on identifying potential misuse, helping to maintain our reputation as Earth's most customer-centric company. Your efforts will help strike the perfect balance between customer satisfaction and business protection. Utilizing innovative technologies including Java, JavaScript/TypeScript, Amazon Web Services, and proprietary Amazon tools, you'll build robust systems that enhance our ability to serve customers efficiently and securely. Join us in shaping the future so that Amazon remains a trusted store for millions of customers worldwide.Key job responsibilitiesCollaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry Design and code the right solutions starting with broadly defined problems Work in an agile environment to deliver high-quality software. On-call rotation to support the services owned by the Software team Mentor engineers on your team to help grow their potential Make tradeoffs between new feature development and operational workA day in the lifeThis position involves on-call responsibilities, typically one week every six weeks. We rarely get paged after-hours as we aim for our solutions to be fault tolerant. We work together as a team to mitigate and resolve to prevent future occurrences. We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, and reliable; someone who will help us build on the positive team culture we’ve been cultivating.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamOur team is dedicated to supporting new team members and helping one another grow through one-on-one mentoring and thorough, but kind, code reviews. We take code reviews seriously. We believe that good code reviews raise our code quality, grow our technical acumen, and provide opportunities to support and share knowledge with each other.We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a more well-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

What we do?Sort Tech builds the technologies and services that enable manual and automated movement of packages across Amazon’s worldwide transportation facilities, including Fulfillment Centers, Inbound Receive Centers, Sort Centers, Amazon Air Gateways and Delivery Stations. We build visibility platforms that enable Operations to monitor and refine their volume and staffing, and optimize their processes. Our systems process millions of packages a day and ensure Amazon meets the customer delivery promise. Our mission is to build the most efficient and optimal transportation system on the planet using our engineering muscle as our biggest advantage.We are looking for Software Engineers with solid software engineering experience involving solving complex problems. You will work on key initiatives supporting our rapid evolution and growth of the transportation network and in the process solve some of our most challenging problems.If you're an SDE who thrives on solving large-scale, high-stakes operational challenges, this is your chance to make a tangible difference at the core of Amazon's world-class logistics engine.Key job responsibilitiesIn this role you will:* Write high-quality, efficient and testable code* Build highly available, secure, distributed systems in a microservice architecture.* Collaborate with some of the best engineers in the industry to work on complex challenges in large-scale computing and find out what it takes to engineer systems at “Amazon Scale”* Own and operate the systems that you build based on real-time customer data.* Contribute and drive planning, implementation, testing, operations, and process improvement as a member of an Agile team.About the teamThe team's vision is to enable associates and robots to safely and efficiently move packages and containers throughout all of Amazon's transportation facilities enabling Amazon to deliver on its customer promise.The Core Load team is responsible for all of the loading processes within the dock operations. This team works as the interface between in-building operations and the dock loading operations including decomposing broader network-level distribution plans into a granular per site-level Load/UnLoad plan. The team focuses on orchestrating and directing resources to improve load fullness and overall dock & load efficiency.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Global Trade Services (GTS) is looking for a smart, energetic, hard-working, and creative Program Manager to join our team. The successful candidate will have a strong combination of project management skills and regulatory subject matter expertise, showing excellent judgement and instincts in decision-making.This position is responsible for supporting Amazon’s Canadian (CA) Retail business and the North American Fulfillment Network (NAFN) compliance program focusing on US and Canada Trade and Regulatory programs. By supporting compliance approaches while creating innovative solutions to support the business, this position will have an opportunity to develop strategy, invent and build new solutions and processes, and support ongoing operations for the larger global program. We are looking for a talented program manager who has experience with global consumer product regulations to support our rapidly growing and evolving businesses. The individual in this role will be the primary contact for CA and NAFN business teams and will work with business to understand prioritization of selection desired, partner with Regulatory Intelligence SME’s to identify the regulatory requirements to meet obligations, work with cross-functional teams to implement processes and workflows to support high risk selection. Further, this role will ensure that the team is making appropriate trade-offs to manage risk, clearly communicate goals, roles, responsibilities, and desired outcomes to scope and deliver solutions. In this capacity, the ideal candidate must be able to think bigger about the solutions we’re implementing, analyze quantitatively, problem-solve, scope requirements and prioritize effectively. In addition, the candidate should be able to effectively communicate both orally and in writing, possess strong stakeholder management skills, and influence without authority.Key job responsibilities- Work with Amazon's Global Trade Services team and CA/NAFN Retail business stakeholders to define and execute goals, strategies and related metrics, drive scalable business solutions, and seek automation opportunities by leveraging technologies to ensure compliance with consumer product and trade regulations.- Define program strategy and roadmap to support business growth, create and drive project plans, manage implementations end-to-end and identify and implement key selection expansion initiatives that meet regulatory requirements.- Collect, analyze, and present data to drive decision-making.- Deep dive and influence technology related decisions for building tools used to expand High Risk Product selection.- Invent and simplify processes and requirements to enable Amazon’s Retail Supply Chain to expand product selection and availability within North America.- Manage and deliver complex, medium/large-scale projects end-to-end, cross-functionally and cross-countries.- Develop best-in-class processes, systems, and standard operating procedures and drive continual improvement.- Ensure that regulatory requirements are met for new products and support other functions such as Retail, Transportation, Customer Service, and Legal.- Design mechanisms to effectively and continuously engage with leadership and stakeholders to maintain full visibility of initiative progress, blockers and path to resolution.- Understand and able to execute projects using established project management principlesA day in the lifeCandidate will need to use their exceptional communication skills, proven ability to present complex information in a clear and concise manner to a variety of audiences, including executive leadership. Will be required to collaborate by using their ability to influence, negotiate, their determination and resiliency.Must be able to think creatively and possess strong analytical and problem solving skills and have a strong attention to detail and excellent written and verbal communication skills. Regularly work with technical and non-technical business owners to get things done.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level ...