Design

The Amazon Device and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the CX and UX across the Echo family of devices, Fire TV, Fire Tablets, Alexa Mobile and more. DDG’s mission is to conceptualize and bring to life delightful, easy-to-use, and high value experiences for our customers.Our design studio is looking for an exceptional Sr. Visual UX Designer to join our Expression Design team. The Expressions Design team elevates our digital experiences by activating all senses including sound, visuals, motion, touch, and haptics; and is driven to improve inclusion and create a meaningful, emotional connection between customers and our products. Key job responsibilitiesYou will be hands on, working alongside a talented team of like-minded visual designers, and have a strong understanding of visual systems and best practices, including layout, color palette, typography, iconography and illustrations. You are at ease visualizing an experience in the abstract, building consensus, and then driving that vision into concise design deliverables. As a tastemaker and visual storyteller, you will advocate for design excellence and help create meaningful, emotional connection between customers and our products.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience defining and maintaining design patterns and UX standards- Experience in delivering design solutions for projects of large scale and complexity- Experience with Hands on Visual Design- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision or similar ...

This is a unique opportunity to grow and scale the future of WW Prime for 250+ million members by deeply understanding customer needs and planning for better customer outcomes. As a Principal UX Researcher, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods to understand the current state as well as uncover future customer needs and opportunities. You define research strategy and lead high-impact initiatives where the product and business strategy is highly complex. With a keen eye for adapting existing methods and creating new research frameworks, you provide critical insights that influence end-to-end customer experience and long-term business strategyKey job responsibilities* Asking better questions to define WW Prime research strategy and own the research roadmap in partnership with the research team and cross-functional partners * Lead complex, high-impact research initiatives where the future product strategy has yet to be defined, and apply the research to a strategy that benefits the business and customers * Adapt and create new user research methodologies to meet the unique needs of your product(s) or business goals* Mentor researchers, empowering their growth and development* Define prioritization criteria and measurement frameworks for the research you conductA day in the life* Leads user research that influences end-to-end customer experience and impacts the long-term business strategy * Advocates for inclusive and diverse products that serve all types of customers* Partners on significantly complex research studies to identify customer segments and latent needs across teams* Brings clarity to complexity, probes assumptions, illuminates pitfalls, and fosters shared understanding of customer needs* Communicates pragmatically, balancing business and customer needs, and asking the hard questions* Helps the organization move quickly, experiment and learn. Shows high judgment in driving executive-level escalations, and leads with grit and optimismAbout the teamThe Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.BASIC QUALIFICATIONS* 10+ years of experience conducting UX research on products and working in close partnership with executive leadership* Deep technical proficiency in different research methods, including when and how to apply them during the product development process* Master's or PhD degree in Data Science, Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field* Experience communicating user research findings with senior cross-functional partners to drive impact ...

As a Sr. UX Designer you will craft simple, fluid, and beautiful experiences that help customers discover and purchase the best Deals & Promotions across Amazon. You have an inventor’s spirit, highly refined aesthetic sensibilities and a fine-tuned ability to contextually communicate the right thing in the right place at the right time to customers. You are obsessed about customer experience; you never settle for good enough, and continually inspire those around you to do better for the customer. You love to dive into unknown territory and invent simple, elegant solutions to complex challenges. Your work will focus on mobile first, but you should be passionate about expanding features to create true multi-device experiences that move with the customer from one device to another. The North American Stores Design team is a group of highly curious designers, researchers, and prototypers working collaboratively to bring products to life and deliver innovation at incredible scale across all devices and touch-points. Our team is excited to welcome a new creative and driven designer to join us as we build best-in-class experiences for millions of people around the world.We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Responsibilities - Use business requirements, market research and customer feedback to assist in developing scenarios, use cases, and high-level requirements - Design conceptual sketches, wireframe information architecture, high-fidelity mockups, and interaction specifications - Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency - Develop and maintain detailed design patterns that scale for your team and influence other designers - Lead brainstorming sessions and give presentations to drive design, demonstrating features and flows - Understand and respond to data (metric tests, usability studies), using that to inform future designBASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Bachelor's degree in graphic design, interactive design, or equivalent field ...

Are you interested in shaping the future of the Amazon Advertiser experience? We're on a journey to elevate our user experience through data, using customer obsessed design processes, and tools to create and iterate on innovative advertising! In this role, you'll be leading a power house advertising design team to create new and iterate on existing product offerings.Amazon is investing heavily in building a world-class advertising business, and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create innovative global products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers.Key job responsibilities- You are a role model, mentor, and motivator.- You bring deep expertise in UX design (frameworks, interaction models, prototypes, research). - You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details.- You present design work to partners and executive leadership for review, feedback, and sign-off.- You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.- You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet).- You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.A day in the lifeThe Manager of UX Design for the Amazon Advertiser Experience, will elevate the entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the advertiser experience, and be a relentless advocate for customers and advertisers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.About the teamAs a central org, the Sponsored Ads Product Design (SAPD) team’s charter is to act as the strategic glue across Amazon Ads. We drive coherence, scalability, and quality within the Sponsored Ads advertiser experience aka “the Console” by making connections across experience teams, and across orgs. We get ahead of the curve by generating creative concepts that look beyond our current roadmap and technical constraints, and we sometimes challenge the status quo and raise difficult questions.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience managing teams- Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver ...

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, movies, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.The Prime Video UX team is seeking a problem-solving Senior UX Designer to deliver the future vision for how customers discover and watch their favorite content. You'll design innovative interaction experiences that help to shape the future of entertainment.This role is for a hands-on designer who can establish a vision and strategy for our experiences, while leading the delivery of wireframes and visual designs, prototypes and specs for experiences across all Prime Video-supported devices. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements.- Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.- Develop and maintain detailed user-interface and interaction specifications.- Independently present work, socialize ideas, and manage stakeholder expectations.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Figma, Sketch, Photoshop and Illustrator- Knowledge of usability principles and techniquesPREFERRED QUALIFICATIONS- Experience defining and maintaining design patterns and UX standards- Prototyping in HTML, JavaScript, CSS or with other design applications.- Experience in delivering design solutions for projects of large scope and complexity- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey mapsType @ to insertKey job responsibilities• Analyze customer problems and design delightful solutions with measurable impact.• Work closely with product and business teams to develop use cases and high-level requirements.• Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.• Develop and maintain detailed user-interface and interaction specifications.• Independently present work, socialize ideas, and manage stakeholder expectations.• Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.• Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

Are you a skilled, thoughtful designer ready to make an impact? As a UX Designer in ES Tech, you will be responsible for crafting the next generation of HR products. In this role, your design work has a direct impact on the lives of millions of Amazonians, helping them address their HR needs efficiently while still feeling personal and human.We're looking for a Senior UX Designer with a passion for improving the customer experience and driving high-visibility programs. In this role, you will lead the design vision, strategy and execution of customer experiences that get upstream and are created to scale. You’ll advocate for accessible design and work backwards from customer problems and needs. You will work closely with other UX designers and researchers on the team, product managers, engineers, and business stakeholders to understand the needs of employees, managers, and HR team members across all of Amazon’s businesses, worldwide. You’ll drive UX design from early-stage concepts all the way through final delivery and launch.Key job responsibilities- Own end-to-end product experiences that are accessible, delight customers, and deliver on business objectives.- Create user flows, wireframes, prototypes, high-fidelity designs with detailed specifications, and functional prototypes for mobile and web interfaces.- Champion a user-centered design culture through creative collaborations. Build cross-functional partnerships to deliver seamless customer-centric experiences.- Present design work to cross-functional teams, stakeholders, and leadership for feedback and review.- Develop and drive the adoption of design guidelines, best practices, processes, and tools across the organization.- Contribute to the professional development of your team and colleagues through coaching, mentorship, and modeling Amazon's leadership principles.About the teamThe Amazon Employee Services Technology (ES Tech) team is building cutting edge solutions to streamline human resource processes. Our team includes UX Researchers, Designers, Product Managers, and Engineers. We work on projects ranging from rapid, iterative design on tactical projects, to major strategic efforts that rethink how we provide support to our employees. We work together with internal stakeholders to create user experiences that help, surprise and delight.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

The priority for this Sr. UX Designer role is to define future experiences that will have the greatest impact on customers' lives. We are looking for a charismatic UX design leader who has deep expertise in design thinking and experience planning/leading engaging design workshops, sprints and collaborative ideation sessions. This UX designer will need to thrive in ambiguity, working directly with senior leaders to identify large, undefined opportunity areas to improve our customer experience on existing and future devices.Drawing from customer insights, industry trends and business requirements, you will be responsible for leading cross-functional teams to uncover insights and ideate on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders. They must be comfortable making high-judgment calls throughout the design process, including deciding when to escalate risks or pivot from the plan.In addition to leading design workshops and sprints, the UX designer will also be responsible for planning and managing large-scale design efforts in both in-person and remote/hybrid settings. This includes defining the project scope, objectives, schedules, resources and stakeholder communication plans.The ideal candidate is not just a facilitator, but a true "showperson" who can bring energy and enthusiasm to the team every day. They will create a safe, fun, creative space where all team members feel empowered to contribute. Strong collaboration skills are critical, as this UX designer will need to work cross-functionally with product, engineering, and other disciplines.If you have a track record of leading ambitious, customer-centric design initiatives, a knack for creative problem-solving, and the ability to inspire teams, we want to hear from you.Key job responsibilities• Identify key opportunity areas to improve customer experiences based on research, trends and business requirements • Work directly with senior leaders to identify large, undefined opportunity areas to improve the customer experience across existing and future products/devices• Lead and facilitate cross-functional teams through problem definition, ideation, validation and execution of innovative design solutions • Plan and facilitate design workshops, sprints and ideation sessions • Develop and maintain a deep understanding of industry trends, customer needs and competitive landscape to inform design strategy • Work across design, research, and Amazon to create strong relationships with senior leadership and stakeholders• Utilize strong storytelling and presentation skills to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders• Seek opportunities to make improvements to team efficiency and processAbout the teamFutures Design is the advanced concept design and incubation team within Amazon’s Device and Services Design Group (DDG). We are responsible for exploring and defining think (very) big opportunities globally and locally — so that we can better understand how new products and services might enrich the lives of our customers. We focus on a 3–10+ year time frame, with the runway to invent and design category-defining transformational customer experiences. We envision foreseen futures through powerful story-telling to understand customer challenges and possibilities.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience leading and facilitating cross-function design workshops, sprints and ideation session, ensuring active participation and diverse perspectives across remote, hybrid and in-person formats- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

Our mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person UX Studio provides the user research, UX design, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world.We are seeking an intuitive Senior UX Research Manager to lead the Reading Experience side of our UXR team. This role will continue to help mature research into a core competency of our organization, putting user insights at the heart of the product development process. The ideal candidate will have a passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work.Key job responsibilities• Deeply understand the nature of our reading businesses and customers.• To reinforce UX Research and the voice of readers as central and essential in our product process.• Actively engage with decision makers at all levels of the organization to take aligned action on research findings• Inspire partner teams (design, product, engineering) and help them internalize opportunities to delight customers and differentiate our offerings.• Help set the long-term vision for the future of the UXR team as the discipline continues to mature, document the impact of strategic user research and communicate it broadly to inspire peers and stakeholders.• Increase the availability, scope, and quality of insights available to Books product teams. - Aid in developing goals and targets that help the team progress towards major strategic objectives as quickly as possible.• Mentor and develop the team, create opportunities for growth and advancement.• Scale & evolve the team and continue to hire world-class talent.• Collaborate closely with the other senior managers to set the culture and be responsible for team happiness, career progression, training and mentorship, hiring, and general team cohesion.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 70+ person global design and research studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS• 10+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.• 7+ years of formal management experience.• Extensive background in research with a portfolio demonstrating command of methods and tools in exploratory and evaluative capacities, as well as direct work with users and data.• Strategic, business-building approach to research with a proven capacity for translating quantitative and qualitative data into bottom-line impact.• Effective communication skills and storytelling, the ability to sell your ideas and advocate for resources and investment• Broad knowledge of qualitative research methodologies and the proven ability to execute the right methodology to get the needed result.• Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field. ...

Amazon Web Services (AWS) is seeking a Data Center Civil Engineer to join its design team in Seattle, WA; Herndon, VA; Austin, TX; or Columbus, OH. As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical Data Center sites, provide technical design guidance and vendor oversight, solve large-scale implementation issues, and build a strong understanding of site design and program requirements. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Manage our external civil design consultants through the Data Center design and construction process. - Review designs for site layout, grading, power substations, storm water, utilities, and pavement. - Coordinate with internal and external MEP design engineers. - Effectively communicate design standards to internal and external project partners. - Communicate conceptual designs and create/maintain project documentation before, during, and after construction. - Develop and maintain design standards, design prototypes, and template specifications related to site design for Data Centers and supporting infrastructure. - Coordinate with AWS Due Diligence and Real Estate teams to determine site selection criteria and review Due Diligence reports. - Create, review, and release design RFPs for various projects, including DCs and special program facilities. - Manage multiple fast paced projects simultaneously. Foresee and manage internal Technical Program Manager’s (TPM’s) expectation regarding project-specific cost and schedules variables. - Lead initiatives aimed at improving cost, quality, schedule, and consistency- Travel for site assessments, internal design meetings, construction review, and interfacing with authorities having jurisdiction. Anticipated travel is approximately 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Professional Engineering License, or plan for achieving licensure within 12 months of start date.- 7+ years professional experience in commercial, warehouse, and/or industrial site-civil design experience. ...

Design Technology is Amazon Brand Innovation Lab’s custom development and prototyping team that works with advertisers, 1p teams, and agencies. We focus on the conception, prototyping, and execution of branded custom experiences across the Amazon canvas. In agencies, such roles are often called Creative Technologists.As a member of the Brand Innovation Lab’s Design Technologists you will split your time between execution and strategy. You will contribute to the definition of new ad products, pre-sales prototypes, and custom campaign executions, all while working directly with Art, Copy, Interactive Experience Designers, Product Managers, Producers and Account teams.You will have comprehensive understanding of the current state – and future – of web technology with a critical awareness of implications on user-centered design. You have strong communication skills and are comfortable with a range of technologies: React/JavaScript/NodeJS, HTML/CSS, XML/JSON, Adobe Creative Suite, WCAG AA/accessibility standards, GenAI/LLMs, and have experience with Figma and AWS.You are customer-obsessed, detail-oriented, comfortable working on highly technical teams and are skilled in collaboration with non-technical creative counterparts. You are a leader in the never-ending process of improving your own and your team’s standards, writing documentation, and are able to handle multiple projects in a high-velocity environment with a high-level of autonomy. You can translate business requirements into bar-raising customer experiences by thinking first from a customer’s perspective and setting relentlessly high standards to achieve them.You are equally passionate about design and development. You have strong front-end proficiency, are a creative problem solver at the core and have a keen eye for world class functional design. You will bring disruptive ideas for how to concept, create, and deliver branded shopping experiences for millions of customers worldwide and work across desktop, mobile, Fire tablet, Fire TV, Alexa, Twitch, Amazon Live and other Amazon properties.Key job responsibilitiesResponsibilities include:· Own the end-to-end development process and deliverables from a design and technical perspective· Provide design and technical leadership; work closely with business teams in development of campaign strategy, use cases, and technical requirements· Concept first-to-market innovations that utilize Amazon’s canvas alongside creative counterparts· Present work to peers, product teams and Senior leadership· Provide leadership, mentor, and coach to your immediate and extended team· Partner with program and product managers to appropriately identify and assess features for future product offeringsHere are some things that we’re looking for:· Proven web development experience across multiple devices, web-views and browsers· Proven ability to simplify complex problems into intuitive and elegant experiences· Ability to deliver functional prototypes on various devices· Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization· Ability to participate in the full lifecycle of design and development – including ideation, prototyping, development, backwards compatibility, fail-overs, validation, and user-testingPlease include your online portfolio and process examples in your application.About the teamBrand Innovation Lab is dedicated to crafting innovative advertising campaigns and products that enable brands to distinguish themselves on Amazon. We aim to captivate our mutual customers by facilitating new discoveries, rewarding engagement, and assisting in informed purchasing decisions.Recognizing the continuously evolving expectations of both customers and brands, Design Technologists explore new innovation avenues for brands to come to life on Amazon.BASIC QUALIFICATIONS- 3+ years of front-end technologist, engineer, or UX prototyper experience- Have an available online portfolio- Have coding samples in front end programming languages- 3+ years of ad or design agency experience- Excellent written/verbal communication, presentation, interpersonal and analytical skills- Understanding and fluent usage across a broad spectrum of technologies including (but not limited to): React/JavaScript/NodeJS, HTML/CSS, XML/JSON, and Responsive/Adaptive Design- Whiteboarding, which is included of the hiring process- Fluent in Adobe Creative Suite applications including Media Encoder, After Effects, and Photoshop- Understanding of WCAG AA standards and accessibility fluency- Experience using Figma to translate designs to websites- Experience using AWS in production environments- Understanding of performance and how to mitigate latency issues- Experience building work to high accessibility standards ...

On the Alexa Smart Home team, you will have an enormous opportunity to impact the customer experience, design, and ship cutting edge products and experiences that will be used every day by people you know. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. As a Sr. UX Designer for Alexa Smart Home you would: - Create world-class, user-centered designs through consideration of market research, business requirements, customer feedback, and usability study findings- Translate business requirements into use cases and high-level customer experience requirements- Design the information architecture, interface, and interaction flow of new voice, web, multimodal, and mobile applications- Develop conceptual diagrams, wireframes, mockups, and prototypes for voice and visual experiences- Develop and maintain detailed user experience specifications- Present design work to the user experience team, product team, executives, and external partners for review and feedback- Work with our usability and business intelligence teams to assess and optimize new and existing features and frameworks- Partner with engineering and science teams to ensure cutting edge voice and visual technologies provide a delightful customer experience- Collaborate with other design team members on Alexa smart home experiences, frameworks, process, and best practices.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 7+ years of design experience- Knowledge of best practices for information architecture and design- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, VoiceFlow, or similar ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 3+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

Amazon Ads is looking for a Senior Principal, UX Designer to join us as we innovate and streamline campaign planning, management, and reporting experiences, making the complex seem simple. You’ll be involved in all aspects of product development from brainstorming the next innovation to working collaboratively with user research, engineering, product management to bring it to life.We are looking for a UX Leader who loves learning, and is passionate about conceiving experiences in the abstract and then driving that vision into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. You have comprehensive understanding of the current state of web technology and best practices, with a critical awareness of implications on user-centered design and functionality. You are detail-oriented, comfortable working on technical teams, skilled in using data to make decisions and able to thrive in a fast-paced environment.At Amazon we put our customer’s first in everything we do – including our advertising programs. We are investing heavily in building solutions that enable brands to connect with their customers—globally and at scale—where they shop, read, watch videos, and share online. The Ads UX (AUX) team excels at distilling the needs of a diverse user base into experiences that balance efficiency with robust utility.Key job responsibilities* Own the UX of an emerging product with impact across Amazon* Create user-centered designs by considering market analysis, data, customer feedback, user research and technical constraints/opportunities.* Quickly and thoroughly create user flows, wireframes, design mockups, and prototypes to effectively conceptualize new product initiatives.* Thoughtfully simplifies and distills complex processes into intuitive and elegant UI.* Establish and maintain detailed user-interface patterns and specifications—working closely with developers to see your design through to deployment.* Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.* Partner closely with other product and design teams across Amazon* Mentor junior talent* Examples of shipped work across multiple platformsAbout the teamAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions with the goal of helping our customers find and discover anything they want to buy.BASIC QUALIFICATIONS- 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications- An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices- Excellent communication, presentation, and storytelling skills- Proven experience with rapid, iterative design and development processes- Proven track record presenting to and influencing people, from other designers to senior executive management- Experience leading projects in a collaborative multi-disciplinary team including designers, web developers, writers, product managers and software developers- Fluency in best practices for multimodal experiences and design, as well as strong knowledge of usability principles and techniques- Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field ...

Are you an experienced Electrical Designer with a passion for BIM? Are you a creative, smart and driven individual that enjoys working with complex projects within a team environment? If this is you, we want YOU on our team!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a part of highly creative and efficient MEP BIM team, tasked with designing challenging and complex projects with innovative solutions for Amazon owned Data Center facilities. You will provide support to our Central Engineering Team through the preparation of Physical Security BIM models, construction documents and leveraging BIM data. You will influence Data Center design documents for: Video Surveillance, Access Control, Intrusion Detection, CCTV systems. You will produce, maintain and publish permit Security drawing sets for our fleet of Data Centers.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. We are part of the US team responsible for the design and operation of critical industry leading Data Center facilities throughout North & South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we do highly support continued learning opportunities and focus on continued employee development.Key job responsibilitiesDaily responsibilities will include designing the electrical systems of Data Centers, and utilizing Revit to create and maintain BIM models. You must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors. Your duties will include:• Be self-motivated and work within the MEP group as well as within other teams.• Understanding of electrical engineering calculations and studies, such as short circuit, arc flash analysis.• Ability to perform voltage drop calculations, raceway and conductor sizing, and grounding system conductor sizing.• Preparing and developing detailed Revit models of electrical building systems.• Developing & publishing construction documentation for electrical building systems designs in a fast-paced environment to meet scheduled deliverables.• Updating and modifying existing models, studies and construction documents as required with coordination of engineering group.• Assist with creating and maintaining standard regional BIM templates.• Participate in design coordination meetings with other trades for clash detection and resolution.• Work on concurrent projects in multiple geographical locations.• Assist the project team with information exchange processes between internal and external customers.• Provide coordination support for information requests during construction phases.• Recording and reporting of key metrics to management.• Travel to Data Center sites for engineering evaluations and surveys as required. On average, once or twice a year.• Be positive and always offer creative, out of the box solutions.• Have fun and work hard!A day in the lifeDay in the LifeAs a designer, you will collaborate across disciplines and teams to refine data center designs. Your work includes creating detailed models, drawings, specification, prototypes, and updating managers and leaders of changes to the building design. You engage in design discussions, review feedback from peers and collaborators, and adjust designs to ensure our data center solutions meet the highest standards of efficiency and quality.About the teamWhy AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of design/engineering experience of Electrical building systems for mission critical facilities.• 4+ years’ experience using Revit for producing Electrical engineering BIM models and construction drawings.• Practical knowledge and understanding of electrical codes (NEC) and safety regulations.• Ability to conduct lighting illumination calculations.• Understanding of power distribution and as represented by Single Line diagrams, plans and schedules. ...

Amazon is looking for a Learning Experience Designer to join the Workplace Health and Safety (WHS) Team. We’re not an average company and this is definitely not your average position. We’ll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon’s WHS team is looking for an experienced, self-motivated design manager who thrives in a fast-paced environment and has a background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities• Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle.• Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously raise the bar on the learner experience• Measure learning impact and continuously up-level program qualities• Monitor industry trends and apply best practices from outside and internal Amazon L&D communities.• Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs• Evaluate existing training to identify opportunities to maximize the effectiveness of learning, through re-design• Scope, design, and develop training that is both engaging and informative• Managing content source files in shared libraries • Managing course content and training session scheduling within our Learning Management System• Maintaining and monitoring all course content, assessments, and reporting data within the learning management system• Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences• Leveraging technology to improve learners’ access to knowledge and provide just-in-time learning• Participating in a community of learning professionals to share best practices and identify emerging learning needsA day in the lifeAn ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.The ideal candidate will have superb writing skills paired with the ability to create visually appealing training. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. You will use your expertise in learning theory, instructional technologies, and human performance to build learning materials that enhance the safety knowledge of Amazonians, specific to business and operational needs.The Learning Experience Designer will be a creative and passionate stakeholder advocate, with proven analytical capabilities and learning design skills, demonstrate extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with an entrepreneurial spirit, possess a high level of flexibility, commitment, and the ability to tackle ambiguous obstacles. BASIC QUALIFICATIONS- A minimum of a BS/BA degree + 5 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required- 5+ years' work experience of direct people management.- Proficient in Articulate Storyline and Articulate Rise- Proficient in Camtasia, Adobe Premiere, or a similar application- Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc.- Proficient in video editing and audio editing ...

As a Senior UX Program Manager for WW Prime, you will be responsible for ensuring consistent, high-quality design delivery across the organization by establishing and maintaining a robust design infrastructure across various critical UX programs with our key stakeholders.Your key responsibilities will include building the foundational structure, including the business case, prioritization alignment, team engagement, governance, and communication processes. Your goal will be to create a seamless, efficient, and scalable design ecosystem that empowers our designers, researchers, content strategists, and UX engineers to deliver exceptional user experiences.To achieve this, you will need to implement streamlined processes and workflows to improve team execution and delivery. This may include resolving resourcing gaps, anticipating and addressing bottlenecks, and collaborating with stakeholders to develop ongoing improvements. You will also be responsible for coordinating with the design, product, and technology teams to ensure the design system and library are aligned with their needs and are driving successful program delivery and outcomes.By taking a system-thinking approach, you will analyze issues and implement holistic solutions, ensuring that the linkages between structure, people, process, and technology are optimized.Key job responsibilities- Engage with cross-functional partners to understand their needs and pain points, and use this feedback to refine the design system and library strategy.- Develop a detailed roadmap for key UX priorities and initiatives - Explore opportunities to leverage automation and emerging technology to streamline the creation, maintenance, and distribution of designs and visual assets- Ensure the UX systems and programs are secure, scalable, and raising the bar on excellence to enable consistent and high quality from our UX team on behalf of our business and customers About the teamAmazon Prime is an integral part of Amazon. The Amazon Prime Program has over 200+million members, is present in 25+ countries and ever expanding, making it one of the best membership programs that customers trust. How do we deliver customer happiness at such massive scale? We partner with various teams across Amazon on highly complex initiatives to innovate and optimize the Prime shopping experience, content delivery and member benefits. Our teams of business and technology professionals are relentlessly customer obsessive, and dedicated to imaging a bold future of eCommerce.As a key driver of Amazon's growth, our team is focused on growing and innovating the Prime program for our customers, further enhancing the premium benefits that enable our customers to shop, watch, listen and read with ease. BASIC QUALIFICATIONS- 6+ years of design program management experience- Have an available online portfolio- Experience understanding needs of business and end customers and translating them into right solutions- Experience gathering and analyzing large amounts of data and delivering continuous business improvements ...

Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we’re delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TV. Our service is available in more than 200 territories globally, and we’re just getting started.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a customer-centric point of view. This is where you come in.As a Senior Design Technologist, you'll be a key part of our UX design organization. Your role will be all about proving, advancing, and evolving cutting-edge UX concepts through prototyping and hands-on product work. You'll work alongside other design technologists to bring design ideas (interactions, visuals, motion) to life.Key job responsibilities- Build high-quality, functional prototypes that convey and advance the vision of future products- Collaborate with design leadership and key stakeholders throughout the product lifecycle- Work alongside designers, researchers, PMs, and engineers to drive concepts from idea to implementation- Advance design thinking by leveraging your platform expertise (e.g. web, mobile, TV)Additional Preferred Qualification's: - Working within cloud technologies such as AWS Lambda, CloudFront, S3, EC2, BedrockAbout the teamAs a Senior Design Technologist, you’ll have the opportunity wear many hats. Our team built solutions for Prime Video such as a React.js TV prototype using a Bluetooth remote control, a mobile app prototype built in React Native, Figma plugins in JavaScript, Gen AI prototypes using AWS Bedrock, and interactive fan experiences on the web for TV shows like The Boys and The Rings of Power. Our team is open to experimenting with new technologies and evaluating them to see if they are the right tool for the job. We elevate designers’ visions and support our engineering partners to help them ship faster. BASIC QUALIFICATIONS- 4+ years of front-end technologist, engineer, or UX prototyper experience- Have an available online portfolio- Have coding samples in front end programming languages- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners ...

About RingFrom the first-ever video doorbell, to the award-winning DIY Ring Alarm system, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone — while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.About the RoleThe Manager, Content Design (MCD) is responsible for setting the standard for the user experience of Ring’s physical and digital product suite through content design and writing; meeting customer needs throughout their shopping and learning journeys. The MCD leverages their expertise to lead a team in developing high-impact content strategies—turning them into core language systems, information architectures, and user-friendly education for a cohesive product experience at scale. They synthesize complex customer, market, and business data to inform customer experience and business strategy; helping the team identify pain points and drive improvements for comprehension, accessibility, and conversion. This position requires west coast working hours, with limited domestic and international travel for in-person meetings, events, and workshops.About YouYou are a critical thinking self-starter; experienced with team management and leading through an established and successful global content design system in a scale-up environment. You tailor products with human-centered thinking—considering every type of user and detail—to ship on-time and on-brief. You bring an expertise of verbal identity and interaction to support complex data and learning needs. Above all, you are focused on solving real problems for real people through collaborative research, content design, and iteration.Key job responsibilities• Define and evangelize global and regional content guidelines and best practices to standardize frameworks (e.g., conceptual modeling, information architectures) and methodologies to scale design (e.g., systems, patterns, standards, methods, and/or processes)• Own content lifecycle; leading cross-org design reviews and participating in product and tech debates, directly influencing outcomes for customers.• Use a combination of data analysis, user research, benchmarking, and audits to substantiate and sell-in content decisions and improvements• Lead strategic alignment across orgs using significant expertise to advise on core UX disciplines, methods, and/or processes• Align teams and orgs towards simple, coherent approaches; communicating complicated product concepts with clear, jargon-free language• Incorporate post-launch retrospectives and feedback loops (user testing, customer feedback) for analysis-based optimization• Set content vision and optimize org structures and mechanisms to meet high-impact business goals.• Align ambiguous content, technology, and customer education problems to help build and scale out new product solutions• Manage a high volume of complex programsA day in the lifeYou’ll manage and mentor a hybrid team of remote and on-site content designers and writers to inform, improve, and guide development of Ring’s content design systems—establishing shared goals and success metrics for an expanding function within a greater distributed team. You’ll champion design thinking best practices and data for an optimal customer journey—leading across the Design organization, out to partners, and within the broader Ring business to ship high-impact products, services, and features.About the teamRing Design is a collaborative, multi-disciplinary organization of designers, engineers, writers, researchers, product managers, and program managers working together to bring the Ring product vision to life. We enjoy what we do, have big ideas, and tackle complex problems by taking risks that drive global solutions. In every work stream, we immerse ourselves in insights, and invent on behalf of our customers. We brainstorm scenarios they will benefit from and solutions to pain points—crafting innovative products that aim to connect the physical and digital customer journey.BASIC QUALIFICATIONS- 6+ years of design experience- 3+ years of leading design teams experience- Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement- Knowledge of best practices for information architecture and interaction design, user-centered design process- Knowledge of user experience principles and techniques- Experience shipping innovative, successful consumer products- Familiarity with end-user documentation for consumer-packaged goods, tech, or electronics ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Researcher to our team. In this role, you will work with internal stakeholders and the UX team to measure and track the performance of our physical and digital tools that empower our fulfillment network associates, mechanics, and managers to run and optimize our buildings. You will own multiple projects simultaneously, evaluating and guiding technologies from concept through implementation. You will be a primary point of contact on projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Proactively forge solid partnerships both with end users and stakeholders- such as engineering, business leadership, and operations- Define, implement, and improve scalable research mechanisms that can function without direct supervision- Curate research methods & mechanisms should be flexible & adaptable; practical enough for all stages of product maturity & the design lifecycle- Propose guidelines for sensible approaches to all research questions & be able to advocate their reasoning behind them- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the research strategy of multiple mid-to-large-sized programs through collaboration with technical and contracted partners- Create and proactively pitch north star UX visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Champion user-centered design culture and best practices in the UX team and for cross-functional teams.A day in the lifeA Senior UX Researcher at Amazon Robotics will lead evaluative research projects that cover our physical and digital product portfolios through all stages of product development. You will think like an owner, collaborating with UX Designers, Product Managers, Program Managers, and Engineers to understand the performance and quality of their product experiences and plan for sustained instrumentation, evaluation, and improvement. You will generate and recommend the adoption of research mechanisms that enable continuous measurement of our product portfolio that help our partners and stakeholders make high-impact feature decisions that are best for our users. You will contribute your findings to the development of guidelines for physical and digital design best practices. You will work with cross-organizational partnerships to measure, understand, and propose strategies to improve the experience of operations teams with our products as our fulfillment network becomes increasingly automated.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.BASIC QUALIFICATIONS- 6+ years of experience in UX/User Research- Experience with qualitative, quantitative, attitudinal and behavioral methods.- Experience designing and running original experimental research on digital and physical products and services.- Understanding of the design process and how research is appropriately integrated at each phase.- Ability to independently drive multiple concurrent projects in an agile environment.- Experience researching and developing experiences for global markets.- MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics or related work experience. ...

Are you an experienced Telecom designer with experience in Physical Security design and a passion for BIM? Are you a creative, smart and driven individual that enjoys working with complex projects within a team environment? If this is you, we want YOU on our team!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a part of highly creative and efficient MEP BIM team, tasked with designing challenging and complex projects with innovative solutions for Amazon owned Data Center facilities. You will provide support to our Central Engineering Team through the preparation of Information Communications Technology (ICT = Telecom) and Physical Security BIM models, construction documents and leveraging BIM data. You will influence Data Center design documents for: Video Surveillance, Access Control, Intrusion Detection, CCTV, Lighting, Cable tray and Cable pathways for Ethernet and fiber systems. You will produce, maintain and publish permit Security & Telecom Engineering drawing sets for our fleet of Data Centers.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. We are part of the US team responsible for the design and operation of critical industry leading Data Center facilities throughout North & South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we do highly support continued learning opportunities and focus on continued employee development.Key job responsibilitiesDaily responsibilities will include designing the physical security and telecom systems of Data Centers, and utilizing Revit to create and maintain BIM models. You must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors. Your duties will include:• Be self-motivated and work within the MEP group as well as within other teams.• Preparing and developing detailed Revit models of Security & Telecom building systems.• Developing & publishing construction documentation for Security & Telecom building systems designs in a fast-paced environment to meet scheduled deliverables.• Updating and modifying existing models and construction documents as required.• Assist with creating and maintaining standard regional BIM templates.• Participate in design coordination meetings with other trades for clash detection and resolution.• Work on concurrent projects in multiple geographical locations.• Assist the project team with information exchange processes between internal and external customers.• Provide coordination support for information requests during construction phases.• Recording and reporting of key metrics to management.• Travel to Data Center sites for engineering evaluations and surveys as required. On Average once or twice a year.• Be positive and always offer creative, out of the box solutions.• Have fun and work hard!A day in the lifeDay in the LifeAs a designer, you will collaborate across disciplines and teams to refine data center designs. Your work includes creating detailed models, drawings, specification, prototypes, and updating managers and leaders of changes to the building design. You engage in design discussions, review feedback from peers and collaborators, and adjust designs to ensure our data center solutions meet the highest standards of efficiency and quality.About the teamWhy AWS• Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Tea Culture• Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of design/engineering experience of Physical Security and/or Telecom building systems for mission critical facilities.• 3+ years’ experience using Revit for producing Physical Security and/or Telecom engineering BIM models and construction drawings.• Practical knowledge and understanding of Physical Security & Telecom codes and safety regulations.• Practical knowledge of BICSI standards.• Experience in implementing physical security measures, such as secure zones, CCTV systems, perimeter security, intrusion detection systems, and emergency response protocols.• Use of the following software tools: AutoCAD, Navisworks, Bluebeam, and BIM360 ...