Design

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Researcher to our team. In this role, you will work with internal stakeholders and the UX team to measure and track the performance of our physical and digital tools that empower our fulfillment network associates, mechanics, and managers to run and optimize our buildings. You will own multiple projects simultaneously, evaluating and guiding technologies from concept through implementation. You will be a primary point of contact on projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Proactively forge solid partnerships both with end users and stakeholders- such as engineering, business leadership, and operations- Define, implement, and improve scalable research mechanisms that can function without direct supervision- Curate research methods & mechanisms should be flexible & adaptable; practical enough for all stages of product maturity & the design lifecycle- Propose guidelines for sensible approaches to all research questions & be able to advocate their reasoning behind them- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the research strategy of multiple mid-to-large-sized programs through collaboration with technical and contracted partners- Create and proactively pitch north star UX visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Champion user-centered design culture and best practices in the UX team and for cross-functional teams.A day in the lifeA Senior UX Researcher at Amazon Robotics will lead evaluative research projects that cover our physical and digital product portfolios through all stages of product development. You will think like an owner, collaborating with UX Designers, Product Managers, Program Managers, and Engineers to understand the performance and quality of their product experiences and plan for sustained instrumentation, evaluation, and improvement. You will generate and recommend the adoption of research mechanisms that enable continuous measurement of our product portfolio that help our partners and stakeholders make high-impact feature decisions that are best for our users. You will contribute your findings to the development of guidelines for physical and digital design best practices. You will work with cross-organizational partnerships to measure, understand, and propose strategies to improve the experience of operations teams with our products as our fulfillment network becomes increasingly automated.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.BASIC QUALIFICATIONS- 6+ years of experience in UX/User Research- Experience with qualitative, quantitative, attitudinal and behavioral methods.- Experience designing and running original experimental research on digital and physical products and services.- Understanding of the design process and how research is appropriately integrated at each phase.- Ability to independently drive multiple concurrent projects in an agile environment.- Experience researching and developing experiences for global markets.- MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics or related work experience. ...

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- • Bachelor’s degree in architecture, interior or industrial design- • 8+ years of commercial interior design or architecture work experience- • Experience working across all design phase from Concept Development through Construction Administration- • Revit Skills Required- • Experience with building and health codes, sustainability, 3D visualization- • Ability to communicate design vision in visual, written, and verbal formats- • Ability to work effectively in an extremely fast paced, ambiguous environment- • Proven track record of owning project from start to finish; self-starter and self-directed- • Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

We’re the Devices & Services Design Group (DDG) at Amazon. Our organization drives design innovation for Echo Devices, Fire TV, Fire Tablets, Alexa Mobile and more. Our team is responsible for designing innovative experiences for hundreds of millions of Alexa customers.We are looking for a UX Designer to drive the vision, definition and design of multi-modal experiences across a range of devices. As a UX Designer on our team, you will have a significant impact on our business and drive the vision, definition and design of multitude of experiences. You will invent and deliver throughout the strategy, design, and development lifecycle to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of ambiguity. From the beginning, you will play an integral role in defining problems, driving alignment around key customer experience outcomes, building workflows, building and testing low-fidelity prototypes, and designing delightful and highly-usable digital experiences.Key job responsibilities- Own the end-to-end process, from problem definition to delivery.- Use business requirements, user, and market research to assist in developing scenarios, use cases and high-level requirements to shape product strategy.- Work with partners to identify key jobs to be done.- Design the information architecture, interface and interaction flows for Alexa multi-modal devices.- Develop conceptual models that define the system of devices, wireframes, visual mockups, and prototypes.- Design highly usable digital experiences by rapidly prototyping, testing and iterating on designs with internal partners.- Develop and maintain detailed user-interface specifications and design patterns.- Effectively work with project managers to plan projects for effective delivery while maintaining high standards for design.- Be a passionate and effective advocate for design with non-design audiences.- Write effectively to communicate design rationales and benefits to Amazon customers.- Guide a cross-functional team and elevate the culture of UX thinking and design excellence.A day in the lifeIn this highly visible role, you will work on some of the most challenging opportunities at Amazon today. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, product managers and executives. You will use a variety of methods, including wireframes, prototypes, storyboards, high-fidelity mockups and specifications to communicate design thinking to senior leadership, engineering and product partners at every phase of product development.About the teamYou will join a team of designers working across modalities and devices to deliver exceptional customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers to learn how to better serve our customers. We work cross-functionally to craft scalable, cohesive, delightful, and highly-usable solutions. The team makes strategic decisions that allow partners to take action, move quickly, take ownership, and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio ...

Amazon Ads is looking for a Senior Principal, UX Designer to join us as we innovate and streamline campaign planning, management, and reporting experiences, making the complex seem simple. You’ll be involved in all aspects of product development from brainstorming the next innovation to working collaboratively with user research, engineering, product management to bring it to life.We are looking for a UX Leader who loves learning, and is passionate about conceiving experiences in the abstract and then driving that vision into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. You have comprehensive understanding of the current state of web technology and best practices, with a critical awareness of implications on user-centered design and functionality. You are detail-oriented, comfortable working on technical teams, skilled in using data to make decisions and able to thrive in a fast-paced environment.At Amazon we put our customer’s first in everything we do – including our advertising programs. We are investing heavily in building solutions that enable brands to connect with their customers—globally and at scale—where they shop, read, watch videos, and share online. The Ads UX (AUX) team excels at distilling the needs of a diverse user base into experiences that balance efficiency with robust utility.Key job responsibilities* Own the UX of an emerging product with impact across Amazon* Create user-centered designs by considering market analysis, data, customer feedback, user research and technical constraints/opportunities.* Quickly and thoroughly create user flows, wireframes, design mockups, and prototypes to effectively conceptualize new product initiatives.* Thoughtfully simplifies and distills complex processes into intuitive and elegant UI.* Establish and maintain detailed user-interface patterns and specifications—working closely with developers to see your design through to deployment.* Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.* Partner closely with other product and design teams across Amazon* Mentor junior talent* Examples of shipped work across multiple platformsAbout the teamAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions with the goal of helping our customers find and discover anything they want to buy.BASIC QUALIFICATIONS- 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications- An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices- Excellent communication, presentation, and storytelling skills- Proven experience with rapid, iterative design and development processes- Proven track record presenting to and influencing people, from other designers to senior executive management- Experience leading projects in a collaborative multi-disciplinary team including designers, web developers, writers, product managers and software developers- Fluency in best practices for multimodal experiences and design, as well as strong knowledge of usability principles and techniques- Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience within the design field ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.As an UX Designer, you will be a valuable member of Project Kuiper’s Customer Devices Experiences team, and will design exceptional user experiences that delight our customers across the globe. In collaboration with business leaders, engineers, product managers, and other UX designers, you will work from defined requirements to pressure test ideas through tactical design execution. You will deliver beautiful and compelling user interface designs that will be used by customers across various market segments and industries.Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. A successful candidate will be curious, creative, highly analytical and be able to work autonomously to drive impact as part of a large growing cross-functional team (product and program managers, software and hardware engineers, business development and marketing managers and industrial designers). We are looking for a designer who is a systems-thinker and highly-skilled at establishing and/or utilizing design systems as part of the design workflow.The ideal candidate is customer-obsessed and has experience collecting user insights and feedback to validate designs. Designers who have experience conducting generative and evaluative research (interviews, observational studies, contextual inquiry, usability testing, accessibility audits, etc.), and who are adept at leading internal and external design workshops and design discovery activities are encouraged to apply. The successful candidate must be capable of synthesizing a variety of inputs into experiences and designs that customers love!Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Design customer journey flows and low, medium and high-fidelity user interface mockups/wireframes.- Participate in and lead cross-functional design review meetings for input and sign-off on design artifacts.- Contribute to design briefs, proposals, reports and executive summaries as needed to keep the product team and Kuiper leadership team informed of design opportunities and design progress.- Provide design clarification and consultation as needed to engineers when UX features are being developed.- Provide design assets (product screen flows, user guidelines/explainers, etc.) as needed to the Kuiper Marketing Team to be used on external-facing Kuiper website and other promotional materials.- Participate and provide input in product change control processes post-launch.- Experience in delivering design solutions for projects of large scope and complexity and a track record of leading design projects that have launched.BASIC QUALIFICATIONS- Bachelor’s degree in HCI, Interaction Design, Graphic Design, or equivalent design-related field; or commensurate experience.- 2+ years of UX design or interaction design experience- 2+ years of design experience creating mockups, wireframes and prototypes for web and mobile applications and/or workflows.- Experience using tools such as Figma for prototyping design concepts and for defining and documenting the user interface architecture (UI patterns, components and guidelines).- Experience designing and using design systems and design frameworks- Have an available online portfolio demonstrating samples of design deliverables (design systems, personas, journey maps, wireframes, and prototypes) ...