Design

The Amazon Devices research team seeks a thoughtful, creative, and passionate Sr. User Researcher to help us define how Amazon Devices customers discover, learn about, purchase, and use their devices. We are looking for someone who can think strategically, uncover customer needs, and translate them into actionable ideas that can inform product vision. Our product, marketing, and engineering partners are eager to hear the insights our team produces. We directly influence the design of new programs that impact the business and customer experience. As an ideal candidate, you have a deep understanding of traditional user research methods and best practices. You also have a nimble, creative, and pragmatic approach to designing and executing research; you're also interested in pushing the boundaries of agile research. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams and designers, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in multi-tasking, juggling competing priorities, and organizing your workload are essential.Key job responsibilities- Partner with UX and product teams to identify research opportunities and prioritize research questions based on analysis of current knowledge, project goals, and risks.- Own all aspects of the user research and the product development lifecycle (methodology/study design, recruiting, moderation, analysis, reporting, communicating, budgeting research) and consulting on which user research methodology approaches work, and which don’t.- Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. - Work closely with interaction designers and design technologists to drive effective user research.- Use best practices to create long-term research roadmaps and opportunity frameworks that align to and inform business strategy and goals.- Apply front-end user research skills to deliver on actionable user insights for partner teams.- Drive impact to the business and customer experience, as measured by changes to the design and development roadmap.A day in the lifeOur teams move fast and iterates often, and you will be moving quickly with them – but you'll also have time to zoom out and ask the big questions that change the course of these programs or inspire us to build entirely new ones. You will work with UX Designers and Design Technologists to help guide the design and prototyping of new features or programs to test with users ahead of the development schedule. You will also regularly interact with product managers, engineers, and marketing specialists to understand and guide the team’s research needs, including designing and conducting research activities.About the teamWe define and build e-commerce shopping platforms and programs globally to support Amazon Device education, sales, and customer engagement. We execute research to inform future products and services and we dive deep to improve the customer experience. We also own UX strategy and design for internal software and tools that simplify and automate workflows that enable the organization to scale. We are a multi-disciplinary team of designers, researchers, and technologists that can envision, create, and execute ideas from start to end. We strongly believe in a collaborative team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe community.BASIC QUALIFICATIONS- A BS or equivalent degree in psychology, cognitive science, Human Centered Interaction (HCI), etc.- 6+ years of experience gathering data from customers to inform design & business decisions as a user researcher, user experience designer, or similar role.- A portfolio demonstrating past work experience and deliverables (e.g., surveys, user study designs, research reports, etc.). ...

At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to deliver best-in-class product. We are looking for a dynamic, customer-obsessed, and innovative Senior Designer specializing in Activewear to join our Amazon Private Brands Design team.In this role, you will design and develop products for Amazon's core brands, focusing on Active apparel across Men's, Women's, and Kids. The ideal candidate will have a strong design background and a passion for premium and contemporary design details. They will be highly technical and experienced in Activewear product development and have an extensive history of working directly with vendors and factories. Proficiency in digital design tools is necessary, along with a readiness to adopt new technologies and data inputs to accelerate and improve development without compromising quality.Successful candidates will demonstrate a proven ability to create cohesive, on-brand products across multiple categories with exceptional attention to detail. This hands-on role requires high judgment, executing against brand tenets, and proactive ownership. We value collaboration and creative excellence within our global team. The ideal candidate will possess strong partner and project management skills, lead with integrity, and have excellent communication abilities. This role will work cross-functionally with Business Management, Product Development, Technical Design, and Materials Teams.Key job responsibilities• Design and develop Activewear apparel (Men's, Women's, and Kids) from initial concept to pre-production approval• Manage projects across all design stages for Amazon Essentials and Private Brands• Identify opportunities to integrate emerging trends and innovations into product solutions• Deliver compelling presentations and effectively communicate with internal customers and stakeholders• Collaborate closely with creative leads and cross-functional partners, including Product Developers, Business Managers, Technical Design, Sourcing, and Project Management teams, to ensure work is delivered on time and of the highest quality• Proactively incorporate emerging technologies, industry innovation and data inputs to evolve and refine the product creation process• Establish mechanisms and conduct audits to maintain consistent brand standards across all product categories• Drive process improvements, business scalability, and seek opportunities to enhance division/brand impact• Elevate standards for design, product quality, and customer satisfactionBASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience in design- Experience partnering with technical partners for design implementation ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is seeking a Mechanical Engineer to become part of a global engineering team, responsible for the design and continuous innovation of our rapidly expanding data center foot print. Engineers at Amazon work to design resilient, cost effective mechanical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. Amazon offers a fast paced, fun, and exciting work environment. We continue to grow at exponential rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning experiences. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. We are looking for engineers with hands on mechanical design experience. If you can design a mechanical system, have an understanding of the critical equipment needs for a data center, and understand the constructability of varying designs you may be a good fit. As we grow we are structuring our team to own more of our engineering in house. Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of defining critical equipment specifications and approving equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. You will be relied on as a subject matter expert in the mechanical engineering field. At Amazon we do highly support continued learning opportunities and focus on continued employee development. At Amazon team work is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As a mechanical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors. Amazon has a global presence. Travel will occasionally be necessary but shouldn’t be more than 20%. International support will be part of the job, some international travel may be necessary. Support could consist of working on international teams and could require developing detailed schematic design packages. An understanding of international mechanical design requirements is helpful but not necessary. Key job responsibilities-Work with internal teams to understand user requirements.-Data center mechanical designs and collaboration with other disciplines to create a construction document set.-Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.-Work with regional vendors and manufactures to specify the appropriate mechanical equipment.-Work with local utilities to understand and define site utility requirements.-Work with local agencies having jurisdiction to ensure compliance with city/county requirements and building codes.-Review and approval of equipment submittals.-Define project scopes and provide technical support for information requests during construction phases.-Work with commissioning teams to properly validate installation, operation, and performance of mechanical systems.-Ability to work on concurrent projects in multiple geographical regions.-Travel to sites for site review and work with onsite field engineers, engineering evaluations, mechanical systems audits, and startup as needed.-Having fun and offering creative, out of the box solutions.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor’s degree in Mechanical Engineering, or 6+ years of relevant industry experience. - Cumulative 2+ years of experience with industrial or commercial mechanical HVAC design. -5+ years experience developing design documentation (plans, specifications, etc.) for construction and/or permitting ...

Blink’s marketing team is looking for a talented, innovative art director with exceptional creative skills and a relentless desire to delight customers across a range of global initiatives. We are looking for a digital designer with proven experience across paid media and organic assets, email, display assets, and beyond.The ideal candidate has the ability to translate creative briefs and concepts into customer-centric designs that elevate the Blink brand and generate growth. You proactively identify creative opportunities to improve the customer experience, have excellent communication and presentation skills, and articulate strategic design choices.You are organized, flexible, self-motivated, and thrive in a deadline-driven atmosphere. You prioritize asks strategically and manage time effectively. You exhibit strong attention to detail, respond constructively to feedback, and want to be part of an engaged team who values collaboration and shares a goal of creative excellence.You have proven expertise across the B2C e-commerce and consumer marketing space. You are ahead of the latest design trends and are well versed in industry and creative best practices. Professional experience working with global brands is required.Key job responsibilitiesPartner with colleagues, channel owners, and external partners to create best-in-class Blink customer experiences and raise brand awareness, whether online or in physical retail settingsDevelop and execute marketing and brand creative in support of international product launches, promotions, and brand activations.Support your designs using insights including quantitative data and site metrics, segmentation, and feedbackManage own time and responsibilities with timely communication to stakeholders and peersMaintain and contribute to Blink design best practices and guidelines A day in the lifeThis role will be responsible for producing engaging, revenue-driving creative across a variety of markets, products, channels, and mediums. They will work cross-functionally to develop assets that surprise and delight customers, raise the bar for visual design at Amazon, and drive revenue growth for the business. This role will play a critical part in sharing Blink's story and continuing to expand the brand at a global level.About the teamBlink Marketing is dedicated to delivering the best experience for our customers while driving growth for the Blink business. We are committed to upholding our Leadership Principles including Learn and Be Curious, Earn Trust, Deliver Results, and of course — Customer Obsession. We strive to produce best-in-class content, creative, and campaigns across channels and markets. We embrace our differences, seek to raise the bar, and work tirelessly to surprise, delight, and innovate. Blink is one of the fastest growing businesses in Devices.BASIC QUALIFICATIONS- 4+ years of design experience- Have an available online portfolio- Expertise in Figma and Adobe Creative Suite applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS ...

Amazon Photos helps consumers preserve, share, and relive their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, and Fire TV. The service is also integrated into Alexa devices such as Echo Show. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great product.We have been growing as a business and now we are growing as a team, looking to add a Senior UX Designer that will focus on designing, defining, and delivering beautiful, useful and customer-centered Photos experiences across Echo Show and Fire TV. Who you are:You love the creative process. You’re a photos-obsessed, systems-thinking Senior UX Designer who craves to craft engaging, elegantly usable experiences and interactions. You’re hungry to apply your superior user experience and information architecture skills, visual design flair, problem-solving abilities, and soft skill expertise. You balance your passion for inspired, compelling, elegant, simple designs with a highly analytical nature, precise execution, and a relentless drive to design, build and deliver end-to-end experiences.Key job responsibilities - Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements - Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings - Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes - Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency on Amazon projects- Know your customer and delight them with your inventions- Partner with your teammates in Product and Engineering, and collaborate on your ideas- Use your unique maker abilities to express a vision for the best customer experience, one which builds on the strengths of your team mates' contributions- Communicate your design decisions to your peers in Design, Product, and Engineering, as well as to the leadership team- Work closely with your Product and Engineering partners to ensure that the design vision is being honored as the timeline progresses and context evolves (new customer insights, tech limits, priority changes) until it launches- Follow up on your live designs with testing and iteration- Have fun! Design is a dream job and you should be doing your very best, most rewarding workA day in the lifeIdeally, you will be engaged in designing for the customer whenever possible. If you are in meetings, they should be with people who can help you make decisions about your design. Otherwise, you are encouraged to decline.Day-to-day, you will likely have ongoing in-person and virtual conversations happening with a group of designers, product managers, and engineers who might need your opinion or ideas, and vice versa.About the teamWe are all grown-ups, respected equally. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback.Nobody will have the same depth of knowledge, experience and domain expertise you have for your current work. As the owner of the experience, you will have a leader who clears a path for you, and a team of peers to rely on for dialog and support.The Design team meets weekly to share our work with one another, share good news, and laugh a little. Sometimes a lot.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in San Francisco,CA.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a Senior DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a Senior DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS· NCARB recognized architecture license. · 10+ years of design experience in commercial / industrial / other complex technical projects. · 3+ years of Data Center or Mission Critical facility design experience. · 5+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent, NFPA, & IFC. ...

Amazon's ADX (Amazon Delivery Experience) team is seeking a skilled and visionary Senior UX Designer to join their multidisciplinary design studio. The ADX team is responsible for envisioning and delivering end-to-end solutions across the ecosystem of products that power Amazon's global Transportation, Shipping, and Delivery Services.As a Senior UX Designer on ADX's Middle Mile team, you will play a crucial role in enabling the transportation of goods by creating products for both internal and third-party customers. Your human-centered design process will leverage customer insights, data, UX methodologies, visual design, and accessibility to develop innovative experiences.Working closely with product managers, engineers, and executive leaders, you will create elegant and simple solutions that drive product decisions and roadmaps. Your strong UX skills and deep knowledge of standard web and mobile components and patterns will be instrumental in raising the bar on design and front-end solutions at Amazon.This is an opportunity to be part of a multi-functional team of design and development professionals focused on building a beautiful and easy-to-use system that saves our partners time. If you have a demonstrable track record of success delivering high-quality design system solutions at scale, we encourage you to apply. Join us as we innovate, deliver, and influence the future of logistics and transportation.Key job responsibilities- Plan and propose innovative solutions for a wide variety of product design challenges including, but not limited to: mobile, responsive web, and person-to-person interactions.- Lead the design for improvements of existing experiences and wholly new experiences while planning and defining strategy for the direction of future iterations.- Quickly iterate on multiple interactive design solutions and work through details.- Advocate for your design solutions by putting them in context the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings.- Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas.- Deliver work that's user-friendly, aesthetically engaging, and also produces results.- Work alongside engineers and product managers throughout all stages of the production cycle.- Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics.- Develop and maintain detailed user-interface specifications.- Present design work to multiple teams and senior leadership for review and feedback.- Contribute to the group’s shared knowledge of user-centered design and research methodologies.A day in the lifeAs a UX Designer, you will work closely with a team of UX designers, researchers, product managers, and developers to gather insights about customers and apply your expert information architecture and interaction design skills to the needs and problems you uncover. You will tackle the most significant challenges, generating and evaluating concepts, detailing solutions, and tracking improvements to customer experience and business health. You will be connect with, grow from, and contribute to others in the ADX team.About the teamOur designers are often as concerned with operational processes and physical interaction as we are digital interfaces. This is one of the key differentiators for ADX within Amazon. Our designers collaborate with product managers, developers, researchers, and executives to invent world-class multi-modal products.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing for both mobile and web/laptop ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We seek an engineer with extensive data center experience for our Colocation Design Standards Team. In this global role, you will drive resilience, standards, consistency, and constant improvement in our global colocation fleet of data centers.This role requires a candidate with strong data center technical knowledge and colocation experience. You will use your expertise to drive continuous improvement. If you have experience developing global design standards and working within a broad design and construction infrastructure environment, we’d love for you to apply.As a Colo Design Standards Engineer, you will drive design and availability consistency across our colocation data centers. You will collaborate with Colo engineering leaders, Principal Engineers, Product teams and global partners to set and update colocation capacity standards. You will work directly with our APAC and EMEA colocation teams and partners to implement these standards.Key job responsibilities- Develop and maintain global consistent colocation design standards to drive equivalent resilience in colocation data centers to AWS owned sites.- Support the deployment of new AWS products in colocation data centers in a consistent way, including Machine Learning and AI.- Input into global design standards and generational data center template designs.- Support as required regional colo engineering teams to review and accept proposed changes to the site-specific infrastructure against our data center standards, and document Accepted Deviations when appropriate.- Work with our global colocation partners to drive consistent standard solutions to expedite review processes and drive cost efficiency.- Set up global strategies to deploy specific products or designs, and drive key global colocation initiatives.- Documentation, release and management of design guides, standards, specifications and procedures.- 25% international travel.About the teamThe Colocation Design Standards (CoDeS) team drives the global standardization of technical solutions for AWS Colocation (colo) sites. The team owns the creation and update of engineering standards for colo sites, following the performance objectives set in AWS Basis of Design (BoD) and creating those for colocation specific technology. The team also provides technical support for AWS product colo readiness to enable efficient deployment. CoDeS global standardization of technical designs objectives is key to enable more efficient and consistent capacity ingestion for the delivery teams.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s Degree in Engineering, Electrical specialization preferred.- 3+ years of electrical engineering experience in data centers, preferably in colocation facilities.- 5+ years of experience in electrical engineering. - 2+ years of experience on end-to-end project delivery, preferably in a colo large infrastructure project. - 3+ years of experience defining system-level architecture, performance, and equipment requirements, conceptual designs and project documentation. - 2+ years of experience in developing and presenting business case analysis to senior leadership. ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate Sr. UX Designer who sees technology as a way to re-imagine advertising experiences. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.As a Sr. UX Designer you’ll own the definition and design of how advertisers build, manage, and scale their business with Amazon Ads. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change.Key job responsibilities- Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.- Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.- Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Excellent communication, presentation, interpersonal and analytical skills ...

Are you interested in helping Amazon elevate the expectations of convenience and confidence when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery’s Customer Experiences team (ADX CX) is seeking our next Principal UX Designer to join us in shaping products and services that will enable millions of customers worldwide to control when, where, and how they receive and manage purchases from Earth’s largest selection. As a diverse group of design and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce capabilities and services. We partner with multi-disciplinary teams across our organization and Amazon to ensure these innovations are easy, reliable, seamless, and delightful for customers worldwide.Qualities that will help you succeed:• You are an outcome-oriented design leader that uses strong foundations in UX methodology, interaction design, and systems thinking to empower solutions across teams. • You drive a creative outlook on balancing data, trends, and intuition to uncover new opportunities to delight customers and evolve design practices• You consistently and proactively inspire peers, teams, and cross-functional partners to build experiences that break through the status quo through effective communication, relationship-building, and innovation activities.Key job responsibilitiesAs a cornerstone of design leadership for our team and the broader Amazon Delivery Experience design organization, you will:• Establish design strategy and vision to inspire and deliver impactful experiences for the customer by delivering on design artifacts, research, and innovation activities• Identify cross-organization opportunities and align scalable solutions across programs and organizations to ensure a cohesive customer experiences• Develop and maintain a rising quality of design standards including accessibility, UX guidelines, and CX metrics across teams and partners• Present and defend design recommendations to partners, stakeholders, and executive leadership for alignment, feedback, and approvals• Partner with business and technology teams to leverage scale for new innovations without compromising core experience principles• Exemplify and advocate for ideal design standards and operations in partnership with leaders across the organization• Educate teams and maintain points of view on the use of emerging and evolving technologies for CX innovation like AI, LLM, and moreAbout the teamThe Amazon Delivery’s Customer Experience team (ADX CX) team is a diverse group of designers and researchers that share our experiences and help each other succeed. We operate within the broader Amazon Delivery Experience design organization that includes teams focused on operational and transportation experiences critical to the success of the holistic delivery journey. We value individuals who drive inspiration, collaboration, and connection by bringing their authentic selves to work and respecting everyone’s unique voices. We love complex problems, growing in fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that inform the collective design and increase customer empathy across Amazon. Our creative work impacts millions of customers worldwide and we are proud to be a part of it.BASIC QUALIFICATIONS• 10+ years of design experience• Knowledge of usability principles and techniques• Experience defining design patterns and maintaining UX standardsExperience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)• Experience in end-to-end design projects from shaping business/design strategy through execution• Knowledge of best practices for information architecture and product design• Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar ...

We are looking for a strategic Senior Manager of UX Design to lead a team of talented designers crafting thoughtful consumer-facing experiences within the Amazon's Buy with Prime design team. Buy with Prime allows millions of U.S.-based Prime members to shop directly from brands' online stores while getting Prime shopping benefits with the convenient and trusted experience they expect from Amazon. In collaboration with our partner platforms and brands, we want to ensure that the Prime experience seamlessly enhances carefully curated shopping journeys, while aligning with their values. You will work with our internal teams and our external partners at e-commerce service providers or marquee brands to integrate Prime experiences into their consumer offerings.To be successful in this role, you must be an empathetic leader who prioritizes the success of their team, has a proven track record in coaching and mentoring highly motivated designers, excels at creative problem solving, working through ambiguity, and setting up structure to meet long-term business goals. You will not only help scale the team, but work with leaders at well-established e-commerce partners to achieve harmony between their shopping experiences and our solutions. Strategic management and influencing teams is critical to be successful in the role.Our team consists of highly specialized UX Designers, Visual Designers, Researchers, and Program Managers, collaborating with internal and external teams to deliver innovative customer-facing experiences to Prime members. As a Senior UX Design Manager, you will lead a team of individual contributors, often working across disciplines, to support a suite of products within the Buy with Prime program. You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery across your team. You will drive clarity in complexity, reduce bureaucracy, and remove blockers to move the organization forward. Importantly, you will set the CX bar for your organization, champion continuous innovation, and drive better customer experiences across our product and engineering teams. You will insist on operational efficiency, create mechanisms to measure and drive influence and impact, and build strong, diverse teams with complementary skills.If this sounds interesting and motivating, we would love to talk to you!Key job responsibilities* You are a role model, mentor, and motivator* You are invested in growing people, developing talent, and creating an inclusive and inspiring environment* You bring deep expertise in multiple facets of UX design: interaction models, prototyping, visual and motion design, IA and design systems. * Drive consensus on design decisions through application of usability heuristics and data* You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment* You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives* You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet)* Build and communicate empathy for the end user, aligning cross-functional peers on similar goals* You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwiseAbout the teamThe Buy with Prime UX team’s mission is to craft experiences, enabling every entrepreneur in the world to reach every customer in the world through every channel they can imagine. We work backwards from customer needs and apply insights-driven decision making to articulate a north star vision, clarify product strategy, and define a near-term MLP that is intuitive, accessible, and scalable. We ruthlessly prioritize effort based on business needs and customer impact, establishing durable mechanisms to increase designer efficiency and raise our quality bar. Finally, and perhaps most importantly, we invest in the well-being and professional development of our people and maintain a transparent, empathetic, and collaborative culture.BASIC QUALIFICATIONS- 10+ years of design experience- 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience- Experience leading design teams of 5 to 10 or more direct reports- Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals) ...

At AWS groundbreaking new services are being built regularly and features for existing services are deployed daily. Are you interested in solving complex, high impact design problems related to Generative AI use among developers? The AWS Central UX Research team is looking for a User Researcher to support the effort to define how to evaluate, measure and report on the customer perspective to help define and establish the future of developer centric Generative AI experiences at AWS. The User Researcher will have a significant impact on our business and provide direction and vision for evolving the role of research in product development, identify opportunities to increase efficiency, and drive impact across the product roadmap. This UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Next Generation Developer Experience (NGDE) products and consoles.This UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Next Generation Developer Experience (NGDE) product teams. This position will help uncover and explain how customers and end-users organize, explore, govern, and manage their workloads in AWS, and how they can use GenerativeAI to enhance their experiences. This User Researcher role will surface the critical jobs-to-be-done (JTBD) in our customers’ journeys to operate their AWS cloud infrastructure. They will collaborate with UX Designers and product leadership to identify and prioritize which customer/end-user problems to solve throughout the user life cycle. Key job responsibilitiesWe are looking for a creative and customer-obsessed UX Researcher to help build and establish new Generative AI experiences at AWS. Your work will empower millions of developers working with AWS tooling. You will use your deep understanding of human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. In addition, you will:* Help define the long-term vision, strategy, and goals for UX research for the NGDE team* Identify best human-centered research methods (quantitative and qualitative) to answer question on our users based on research questions, timeline, and resourcing.* Define and execute a comprehensive research roadmap; communicate and refresh on a regular basis to ensure relevancy.* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations for design and actions, and validate human error probabilities.* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.* Create repeatable and scalable mechanisms to evaluate Generative AI experience solutions from a holistic customer perspective.* Continually learn, grow, and improve the craft of UX research.A day in the lifeAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* Proven success leading business-to-business (B2B) user research projects with demonstrated impact. * Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas). * Experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting). * Experience with research methods including: Field research/ethnography, usability and human factors evaluation (heuristic assessments, usability testing), concept evaluation techniques, formative research (UX vision and concept testing, iterative design evaluation), large-scale behavioral and sentiment research, and statistical methods used to analyze data related to human performance, behavior, and interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors, Cognitive Psychology, HCDE, or Computer Science with relevant research experience, or similar. ...

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer obsessed design processes to create innovative tools?The Advertising User Experience team is looking for a a thoughtful and passionate Sr. UX Designer who sees technology as a way to re-imagine the publisher experiences and advertising supply processes. We are a diverse team, building cutting edge tools and systems to simplify and optimize advertising as well as opportunities to measure, control, and innovate experiences of consumers with advertising. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation. As a Sr. UX Designer you’ll own the definition and design of how publishers improve their customer experiences. You will be involved in all aspects of product development, from first brainstorming sessions to working with product management, user research, engineering, and company leaders and will tackle some of our most difficult advertising challenges. You will work in a fast paced and innovative industry, where ideas evolve and concepts turn into real solutions quickly. As a responsive and trust-building leader of the space, you must be able to handle ambiguity, program complexity and changes in emerging technologies and ensure design-led design programs drive change. Key job responsibilities* Collaborate and work closely with product management, engineering, sales, and research from design concept to design solution, setting UX guidelines and driving cross-team collaboration and sharing, as well as establish best practices for interaction models and user interface designs throughout the team.* Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.* Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization through excellent communication, presentation, interpersonal and analytical skills.* Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions. BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Excellent communication, presentation, interpersonal and analytical skills ...

We’re Amazon’s Customer Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, effortless, seamless, and empathetic. When our customers have problems we make solutions effortless, and when they need additional help we ensure the best possible human support through industry leading tools. We innovate relentlessly, spending time in contact centers, with customers the field, in the UX research lab, and iterating on UX prototypes. Our work greatly impacts our customers’ experience and is critical for Amazon.This role is for a hands-on UX Research and Design leader who establishes a vision and strategy that enables a team of talented UX designers, researchers, writers, and program managers to deliver bar-raising experiences for customers around the world. In this role you will drive UX strategy across multiple user experiences, creating roadmaps and determining priorities for your team. You partner closely with product and tech leaders, using quantitative and qualitative evidence to inform and guide UX direction. The right candidate will coach their team from a deep understanding of UX best practices, and embody a nimble, creative, and pragmatic approach that pushes the boundaries of agile UX. Your organizational savvy will position the team to have optimal impact and deliver strong, measurable results. You sincerely believe that design is more than surface level, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- You are a role model, mentor, and motivator for individual contributors and UX managers alike.- You bring deep expertise in UX design across UX disciplines (frameworks, interaction models, prototypes, research, operations, language).- You lead with deep empathy for our customers, our customer service associates, and your team.- You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details.- You ensure creative quality through the methods an mechanisms you set in motion.- You are invested in growing people, developing talent, creating an inclusive and inspiring environment, and fostering collaboration.- You have experience presenting design work to partners and executive leadership for review, feedback, and sign-off. You coach others to do the same.- You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.- You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet).- You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise.A day in the lifeYou will inspire and mentor the entire team, and teach your managers to do the same through active coaching. You will represent the voice of UX to leadership across the wider organization and teach your UX leaders to do the same. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will use your organization and communication skills to bring clarity to complexity, working strategically with other team leaders and team members across the organization.About the teamThe Customer Service UX team is made up of a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every experience we design intuitive, effortless, seamless, and empathetic. We trust each other, collaborate regularly, and work to ensure we all raise the bar on UX quality. We work hard, but also work hard to support each other, remain genuine, and create a positive culture of balance between work and the rest of life.BASIC QUALIFICATIONS- Experience leading midsize UX teams (more than 25 UX professionals).- Experience leading multi discipline UX teams, including UX managers.- 15 + years of design experience with 10+ years leading design teams. ...

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience• 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related• Experience must involve ownership/management of engineering design projects• Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Are you an experienced Mechanical & Plumbing Designer with a passion for BIM? Are you a creative, smart and driven individual that enjoys working with complex projects within a team environment? If this is you, we want YOU on our team!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a part of highly creative and efficient MEP BIM team, tasked with designing challenging and complex projects with innovative solutions for Amazon owned Data Center facilities. You will provide support to our Central Engineering Team through the preparation of Mechanical & Plumbing BIM models, construction documents and leveraging BIM data. You will influence Data Center design documents for: Air Handling Units, Cooling Towers, Chillers, Control Systems, Fire Detection/Suppression systems, Piping and Plumbing systems. You will produce, maintain and publish permit Mechanical Engineering drawing sets for our fleet of Data Centers.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. We are part of the US team responsible for the design and operation of critical industry leading Data Center facilities throughout North & South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we do highly support continued learning opportunities and focus on continued employee development.Key job responsibilitiesDaily responsibilities will include designing the Mechanical and Plumbing systems of Data Centers, and utilizing Revit to create and maintain BIM models. You must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors. Your duties will include:• Be self-motivated and work within the MEP group as well as within other teams.• Preparing and developing detailed Revit models of Mechanical & Plumbing building systems.• Developing & publishing construction documentation for Mechanical & Plumbing building systems designs in a fast-paced environment to meet scheduled deliverables.• Updating and modifying existing models and construction documents as required.• Assist with creating and maintaining standard regional BIM templates.• Participate in design coordination meetings with other trades for clash detection and resolution.• Work on concurrent projects in multiple geographical locations.• Assist the project team with information exchange processes between internal and external customers.• Provide coordination support for information requests during construction phases.• Recording and reporting of key metrics to management.• Travel to Data Center sites for Engineering evaluations and surveys as required. On Average once or twice a year.• Be positive and always offer creative, out of the box solutions.• Have fun and work hard!A day in the lifeAs a designer, you will collaborate across disciplines and teams to refine data center designs. Your work includes creating detailed models, drawings, specification, prototypes, and updating managers and leaders of changes to the building design. You engage in design discussions, review feedback from peers and collaborators, and adjust designs to ensure our data center solutions meet the highest standards of efficiency and quality.About the teamWithin the AWS Data Center Community, the Data Center Design Engineering team is a dynamic and collaborative group of engineers and designers dedicated to revolutionizing data center infrastructure. We pride ourselves on our expertise in designing, building, and optimizing cutting-edge data center solutions. Together, we strive for highest level of quality, efficiency, reliability, and sustainability in data center operations.We foster an environment of inclusion, innovation, and excellence. Team members continuously push the boundaries of what's possible in data center design and engineering. Joining our team means becoming a vital part AWS's mission to evolve the future of data center technology. If you are passionate about data center engineering, and want to make a meaningful impact in this critical field, we invite you to be part of our exciting journey.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of design/engineering experience of Mechanical & Plumbing building systems for mission critical facilities.• 4+ years’ experience using Revit for producing Mechanical & Plumbing engineering BIM models and construction drawings.• Practical knowledge and understanding of Mechanical & Plumbing codes (IPC, or UPC) and safety regulations. ...

We are seeking a creative and forward-thinking UX Designer to become a key member of our Search and Conversational Shopping Design team. This is an exciting opportunity to shape the future of Search at Amazon, contribute to innovative developments with an AI-powered shopping assistance, and integrate advanced search capabilities with personalized shopping experiences. You will collaborate closely with a diverse, cross-functional team of designers, researchers, scientists, writers, engineers, and product managers to deliver user-centered experiences. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide.Key job responsibilities-Partner closely with product and research to define a shared vision, grounded in deep customer data analysis-Work with key partners, research, product, and engineers to understand the customer needs and deliver strategic customer experiences across global platforms and modalities-Bring strong, user-centered design skills and business knowledge to translate conceptual ideas into exceptional design solutions at scale -Rapidly produce flows, wireframes, prototypes, and high-fidelity designs to effectively conceptualize and communicate detailed interactions-Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality-Develop and maintain detailed UI specifications while meeting accessibility standards-Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval-Work with technology teams to build efficiently, without compromising core experience principles-Continually learn and grow your skills in design craft, generative AI, and emerging technologiesAbout the teamThe vision of the Search and Conversational Shopping Team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class search and conversational shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure) ...

At AWS groundbreaking new services are being built regularly and features for existing services are deployed daily. Are you interested in solving complex, high impact design problems Data, Analytics, and Machine Learning? Do you want to be part of a team that is working on building a new product from the ground up?The AWS Central UX Research team is looking for a Senior User Researcher to lead the effort to build a research program to define how to evaluate, measure and report on the customer perspective to help define and establish the future of analytics and ML experiences at AWS. The Senior User Researcher will have a significant impact on our business and provide direction and vision for evolving the role of research in product development, identify opportunities to increase efficiency, and drive impact across the product roadmap. This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems Manager products and consoles.This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Systems Manager product teams. This position will help the Analytics and Machine Learning (ML, or AI/ML) experience team uncover and explain how customers and end-users organize, explore, govern, and manage their systems in AWS - and why they do what they do. This Senior User Researcher role will surface the critical jobs-to-be-done (JTBD) in our customers’ journeys to operate their AWS cloud infrastructure. They will collaborate with UX Designers and product leadership to identify and prioritize which customer/end-user problems to solve throughout the user life cycle. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Key job responsibilitiesWe are looking for a creative and customer-obsessed Senior UX Researcher to help build and establish a new unified AWS Analytics and ML experience. Your work will empower millions of people working with AI and data, such as data engineers, data scientists, and business analysts. You will use your deep understanding of human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization. You will work collaboratively with leaders across AWS and AWS customers to deliver a bar raising product that is intuitive, easy to use, and delightful. In addition, you will:* Define the long-term vision, strategy, and goals for UX research for the Analytics and ML experience team* Identify best human-centered research methods (quantitative and qualitative) to answer question on our users based on research questions, timeline, and resourcing.* Define and execute a comprehensive research roadmap; communicate and refresh on a regular basis to ensure relevancy.* Gather and analyze human performance, behavioral, and interaction/usage data to test product and UX design hypotheses, derive recommendations for design and actions, and validate human error probabilities.* Collaborate and communicate effectively within cross-functional teams across design, product, engineering, and management.* Create repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.* Continually learn, grow, and improve the craft of UX research.A day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS* 7+ years proven success leading business-to-business (B2B) user research projects with demonstrated impact. * Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas). * 7+ years of experience managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting). * 7+ years of experience with research methods including: Field research/ethnography, usability and human factors evaluation (heuristic assessments, usability testing), concept evaluation techniques, formative research (UX vision and concept testing, iterative design evaluation), large-scale behavioral and sentiment research, and statistical methods used to analyze data related to human performance, behavior, and interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors, Cognitive Psychology, HCDE, or Computer Science with relevant research experience, or similar. ...

The Amazon Devices Customer Insights & UX design team seeks a thoughtful, creative, and passionate Sr. UX Designer to be a part of our team as we define how Amazon Devices customers discover, learn about, purchase, and get the most value out of their devices. We are a global organization building platforms and programs to support the sale of and engagement with Amazon Devices including Alexa and Amazon Echo products, Kindle E-readers, Fire TV and streaming media products, Fire Tablets, Home Security and Smart Home products, and more. Join our team to help us define, design, and build next-generation shopping experiences for our customers. You'll be part of a multi-disciplinary team of designers, researchers, and technologists that can envision, create, and execute ideas from start to end.As Sr. UX Designer, you will own online shopping and brand-building inspirational and educational experiences for Amazon Devices, defining and designing interfaces across platforms (desktop, tablet, mobile) and channels (amazon.com, internal tooling) that scale. You will tackle our most difficult customer problems as they discover, evaluate, and purchase Amazon Devices and work with a high degree of ambiguity, designing best-in-class consumer experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced, startup-like environment. You will influence strategy and work closely with product management, engineering, marketing, creative direction, brand strategy, research, and company leaders to successfully go from early-stage concepts to launch, and support new Amazon Device launches as innovative technology is released to the public. You will act as a “bar raiser” for the work deployed from the User Experience team to external and internal customers and create mechanisms, frameworks, and design systems to maintain a high bar across the User Experience team. You will be an Amazon Devices “ambassador,” driving cross-organizational collaboration and sharing, and evangelize the UX work the team is doing to drive best practices throughout the company.You must be responsive, flexible, and able to deal with ambiguity, stakeholder complexity, and the fluidity of emerging technologies within an open and collaborative peer environment. You will visualize experiences in the abstract and drive that vision into solid design deliverables that achieve the customer goals and business requirements.Key job responsibilities• Collaborate and work cross-functionally with design, research, product, creative, brand, and engineering teams from design concept to design solution, setting UX guidelines, creating assets, and aiding in bug fixes to ensure bar-raising quality all the way to market.• Create the vision for developing, communicating, and implementing the user experience and follow through with the processes and tactics to fulfill the vision.• Oversee close coordination with product managers to develop a shared vision and lead the process to define the experience and design to deliver on the product’s objectives.• Use data (metric tests, usability studies, usage data) to identify opportunities and inform decisions.• Create pattern libraries, templates, and tools for a variety of users on our platform.• Identify and utilize common patterns for mobile, desktop, and e-commerce platforms.• Consider how emerging technologies can unlock new customer experiences and scale business operations.• Consider the internal tooling required to support front-end customer experiences.• Inspire, mentor, and lead a variety of designers on the User Experience team.• Work strategically with executives and team members across the organization.• Develop and nurture relationships across the team, Amazon, and disciplines to promote collaboration and efficiency on Amazon projects.About the teamWe are a global organization spanning market research, UX research, and UX design that leads the strategic direction, design strategy, innovation, and customer experience for the Devices shopping experience on Amazon.com and automation & scaling tools. We execute market & UX research that informs Device hardware, software, marketing strategies, and shopping customer experience. We design platforms and programs to support device sales and engagement in e-commerce across shopping platforms, and execute ideas from start to end. We strongly believe in a collaborative team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe and inclusive community.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience in delivering design solutions for projects of large scope and complexity ...

Global Talent Management and Compensation (GTMC) owns Amazon’s talent programs and processes, and codifies these in intelligent products that enable Amazonians worldwide to build rewarding careers. GTMC’s UX team enables these products by researching our customer's talent needs, and crafting solutions into consumer-grade user experiences that Amazonians love to use. We’re looking for a Principal UX Designer to further accelerate our vision--to wake up every day obsessing about the employee experience at Amazon. In this role, you will share responsibility for crafting the vision for our next-generation product suite and leading the execution of that vision. You'll craft elegant design solutions across a range of personas and platforms, collaborate closely with product and engineering partners, and scale your solutions throughout Amazon's People and Experience Technology (PXT) organization. You will join and partner closely with a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.To succeed in this role, you must be an innovative self-starter, a strategic big-picture thinker, and a dedicated collaborator. Key job responsibilities- Set UX vision for the organization and influence the strategic product roadmap.- Own the design of end-to-end product experiences and features.- Lead design through all phases of the product development lifecycle, from discovery to launch.- Champion user-centered design culture.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.- Provide coaching and feedback, with an emphasis on growing junior designers into future leaders.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a Principal UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. You will independently own major products, and collaborate deeply with other UX designers and research across teams, connecting individual features to a holistic, wide-ranging experience. You will share design work regularly with design team peer review, stakeholder review, and leadership.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- 10+ years of design experience- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution ...