Design

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLERevolutionizing the storytelling experience is just part of an Audible UX Architect's daily responsibilities. You'll craft refined reusable interface elements and improve usability for harmonious listening anytime, anywhere, on any platform – iOS, Android, Web and Alexa. Your creativity will transform deep customer insights into innovative experiences that continuously evolve the UX, efficiencies and collaboration while discovering new ways to unleash the power of the spoken word.ABOUT YOULife inspires your work. You look inward for insight and can't help keeping a running list of ways to improve experiences. You're most creative when working within constraints. You always strive for more, an expert in proactive design thinking. No stone is left unturned; you're focused on asking insightful questions. The only thing more exciting than validating a solution is sharing it with your team. As a collaborator and mentor, you've seen how constructive feedback and a growth mindset create an environment where everyone thrives. You're ready to broaden your skills, driven by the journey alongside your team.As a UX Architect, Design Systems you will...- Deeply understand our product entities, business domains, and team needs to architect flexible design systems- Architect design systems, component libraries, patterns and guidelines to effectively model our product experiences- Closely collaborate with product teams to ensure design systems accommodate present and future requirements- Define standards, conventions and vision for cohesive yet adaptable design systems- Establish principles that enable creative freedom while maintaining consistency and scalability- Collaborate with engineering on design system architecture feasibility and implementation- Conduct design reviews to ensure adherence to system architecture and provide guidance- Continuously evolve the design systems based on new insights from product, technology, and research- Educate cross-functional partners on design system architecture, usage, and best practicesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax- Experience in design systems, pattern libraries, component modeling and architecture- Understanding of software architecture, APIs, coding patterns and practices- Ability to create overarching models and standards for representing complex product domains- Experience architecting and evolving design systems for large-scale product ecosystems- Experience in design systems, pattern libraries, component modeling and architecture ...

Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in Seattle, WA; Herndon, VA; Austin, TX; or Columbus, OH.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a Senior DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a Senior DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS· NCARB recognized architecture license. · 10+ years of design experience in commercial / industrial / other complex technical projects. · 3+ years of Data Center or Mission Critical facility design experience. · 5+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent, NFPA, & IFC. ...

As a Sr UX Researcher, you will design, execute, and analyze user experiments to guide the development of Amazon FinTech products from a research prototype to launch. This role is on the FinTech UX Design and Research team with the impact, autonomy, flexibility, and speed of innovation of a high-growth startup, powered by the resources of Amazon. The Sr. UX Researcher will have a passion for improving the customer experience and driving high-visibility programs that will impact product designs used by millions of people. We are looking for deep thinkers, innovators and technical entrepreneurial leaders to join our design org as we embark on building the next big idea!Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship all while having fun. Our senior members enjoy one-on-one mentoring and thorough, but kind, design reviews. Key job responsibilities• Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating, budgeting research), making autonomous decisions to evaluate which user research methodology approaches work, and which don’t.• Design and conduct a wide spectrum of experiments from quick informal lab evaluations with internal participants, to formal external user studies with detailed usage & behavioral analysis.• Create long-term research roadmaps and opportunity frameworks that align to and inform product strategy and goals.• Collaborate with UX designers, product managers, and engineering to evaluate prototypes, functional mockups, usability testing, A/B testing, etc.• Become a domain expert through daily use of prototypes, competitive, and complementary products to develop a deep product intuition to guide your research.• Communicate the results of your research and the impact on product design, go-live, and future user research.BASIC QUALIFICATIONS• 5+ years of hands-on experience as a user researcher or similar role.• Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result. Experience with both physical device and mobile app UX.• 3+ years experience working within an entrepreneurial and iterative design process, with the skill to leverage early results to influence product design, knowing the balance between certainty of methodology and speed of execution.• A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data.• 3+ years’ experience working alongside a product development cycle, and building relationships between business, UX, technology, and research teams• Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders• Bachelor's Degree in a related field.• Open to staffing this role in Seattle or NYC. ...

Come build the future with us! What unites all Amazonians - across teams and geographies - is our unwavering commitment to delighting customers and making their lives easier, no matter who they are. In pursuit of that goal, Amazonians have developed innovative products and services that have transformed the way our customers live and work. Together, we are building the future, one bold idea, cutting-edge product, and groundbreaking service at a time. The Head of Learning Experience Design, Global Product Education will lead all learning experience and content strategy end to end. This dynamic role sits at the intersection of advertising, technology, and education, driving the development of training content that empowers advertisers and sales teams worldwide. This leader will oversee a team responsible for creating engaging, effective learning experiences across all our advertising products. This role manages four functions: Learning Experience Design, Multimedia Experience Design, Motion Graphics Design, and Curriculum Management. This team is responsible for learners across managed and self-service advertisers, as well as client-facing roles worldwide. The educational content spans all performance, multi-channel, and ad tech products, live events program, and sales education content, across the full spectrum of Amazon Ads offerings. This encompasses all advertiser education certification content and assessments. This leader will be responsible for ensuring the business’ learning needs are met, all content meets established standards, and for driving innovation.The ideal candidate will be a strategic leader capable of partnering with global business leaders to identify content needs and oversee large-scale learning programs. They will devise and drive global content strategy across product, marketing, and sales organizations, navigating complex decisions and aligning stakeholders on training priorities. This role involves guiding curriculum development, analyzing educational trends, and translating stakeholder needs into impactful learning experiences. The successful candidate will set and monitor KPIs for content quality and effectiveness, while continuously improving learning solutions. They will also be responsible for evaluating team effectiveness, defining organizational structure, and implementing emerging technologies like AI. This senior leader will have a global scope, educating advertisers of all sizes and advising senior internal leaders. The role requires the ability to drive innovation, handle complex scenarios, and make high-level decisions that align with business priorities and industry evolution.Key job responsibilities- Devise, communicate, and drive the global content strategy across product, marketing, and sales organizations, navigating highly complex situations and making decisions requiring a high degree of judgment.- Influence leadership, stakeholders, and partner teams to align on training priorities and define VP/SVP content goals.- Navigate highly complex scenarios, drive decisions, and handle escalations with a high degree of judgment.- Guide curriculum development, analyze educational trends, assess program effectiveness, and make decisions to enhance overall educational quality and learner outcomes.- Translate stakeholder, business, and learner needs into impactful learning experiences by developing and maintaining needs analysis methods, setting KPIs to ensure content quality, retention, and effectiveness, and driving continuous improvements to learning solutions.- Continually evaluate team effectiveness and ability to scale, defining team infrastructure (workflows, productivity tracking, project management, auditing mechanisms) and organizational structure.About the teamAmazon Ads is at the forefront of this mission, dedicated to driving measurable outcomes for brand advertisers, agencies, authors, publishers, and entrepreneurs. Our ad solutions - including retail media, display, video, DSP, measurement, and ad tech - leverage Amazon's unparalleled innovations and insights to help our partners find, attract, and engage their intended audiences throughout their daily journeys. From our humble beginnings in "Sponsored Ads" to our rapidly expanding video offerings across Thursday Night Football, Twitch, and Prime Video, Amazon Ads continues to blaze new trails and set the standard for the industry. BASIC QUALIFICATIONS- Bachelors or equivalent- 10+ years of learning design experience developing training in a variety of education modalities (e.g., e-learning, live instructor-led, video-based, webinar)- 7+ years of education leadership with increasing influence and responsibility ...

Amazon Photos helps consumers preserve, share, and relive their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, and Fire TV. The service is also integrated into Alexa devices such as Echo Show. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great product.We have been growing as a business and now we are growing as a team, looking to add a Senior UX Designer that will focus on designing, defining, and delivering beautiful, useful and customer-centered Photos experiences across Echo Show and Fire TV. Who you are:You love the creative process. You’re a photos-obsessed, systems-thinking Senior UX Designer who craves to craft engaging, elegantly usable experiences and interactions. You’re hungry to apply your superior user experience and information architecture skills, visual design flair, problem-solving abilities, and soft skill expertise. You balance your passion for inspired, compelling, elegant, simple designs with a highly analytical nature, precise execution, and a relentless drive to design, build and deliver end-to-end experiences.Key job responsibilities - Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements - Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings - Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes - Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency on Amazon projects- Know your customer and delight them with your inventions- Partner with your teammates in Product and Engineering, and collaborate on your ideas- Use your unique maker abilities to express a vision for the best customer experience, one which builds on the strengths of your team mates' contributions- Communicate your design decisions to your peers in Design, Product, and Engineering, as well as to the leadership team- Work closely with your Product and Engineering partners to ensure that the design vision is being honored as the timeline progresses and context evolves (new customer insights, tech limits, priority changes) until it launches- Follow up on your live designs with testing and iteration- Have fun! Design is a dream job and you should be doing your very best, most rewarding workA day in the lifeIdeally, you will be engaged in designing for the customer whenever possible. If you are in meetings, they should be with people who can help you make decisions about your design. Otherwise, you are encouraged to decline.Day-to-day, you will likely have ongoing in-person and virtual conversations happening with a group of designers, product managers, and engineers who might need your opinion or ideas, and vice versa.About the teamWe are all grown-ups, respected equally. We build our relationships with each other on thoughtful, honest feedback. If someone is struggling, help them by providing respectful, timely feedback.Nobody will have the same depth of knowledge, experience and domain expertise you have for your current work. As the owner of the experience, you will have a leader who clears a path for you, and a team of peers to rely on for dialog and support.The Design team meets weekly to share our work with one another, share good news, and laugh a little. Sometimes a lot.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

Amazon Web Services (AWS) is seeking a Senior Data Center Project Architect to join its design team in San Francisco, CA. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS designs, builds, and operates Data Centers (DC) around the world and is a leader in worldwide cloud-computing infrastructure. Architects at AWS work to design resilient, cost effective DC facilities. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand. As a DC Project Architect at AWS, you will lead designs for Amazon DCs in our Americas Region and impact other projects around the world. As a DC Project Architect, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for architectural design requirements. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Maintenance of Basis of Design, prototype design, and template specifications for architectural elements. · Review and inform design RFPs. · Manage our external design consultants through the design and construction process. · Coordinate with internal and external Civil, Structural, Mechanical, Electrical, Controls, and Cabling design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS· NCARB recognized architecture license. · 7+ years of design experience in commercial / industrial / other complex technical projects. · 2+ years of Data Center or Mission Critical facility design experience. · 4+ years leading sub-consultants and project teams. · Proficiency in building codes, regulations, and standards including IBC or equivalent, NFPA, & IFC. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Researcher to our team. In this role, you will work with internal stakeholders and the UX team to measure and track the performance of our physical and digital tools that empower our fulfillment network associates, mechanics, and managers to run and optimize our buildings. You will own multiple projects simultaneously, evaluating and guiding technologies from concept through implementation. You will be a primary point of contact on projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Proactively forge solid partnerships both with end users and stakeholders- such as engineering, business leadership, and operations- Define, implement, and improve scalable research mechanisms that can function without direct supervision- Curate research methods & mechanisms should be flexible & adaptable; practical enough for all stages of product maturity & the design lifecycle- Propose guidelines for sensible approaches to all research questions & be able to advocate their reasoning behind them- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the research strategy of multiple mid-to-large-sized programs through collaboration with technical and contracted partners- Create and proactively pitch north star UX visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Champion user-centered design culture and best practices in the UX team and for cross-functional teams.A day in the lifeA Senior UX Researcher at Amazon Robotics will lead evaluative research projects that cover our physical and digital product portfolios through all stages of product development. You will think like an owner, collaborating with UX Designers, Product Managers, Program Managers, and Engineers to understand the performance and quality of their product experiences and plan for sustained instrumentation, evaluation, and improvement. You will generate and recommend the adoption of research mechanisms that enable continuous measurement of our product portfolio that help our partners and stakeholders make high-impact feature decisions that are best for our users. You will contribute your findings to the development of guidelines for physical and digital design best practices. You will work with cross-organizational partnerships to measure, understand, and propose strategies to improve the experience of operations teams with our products as our fulfillment network becomes increasingly automated.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.BASIC QUALIFICATIONS- 6+ years of experience in UX/User Research- Experience with qualitative, quantitative, attitudinal and behavioral methods.- Experience designing and running original experimental research on digital and physical products and services.- Understanding of the design process and how research is appropriately integrated at each phase.- Ability to independently drive multiple concurrent projects in an agile environment.- Experience researching and developing experiences for global markets.- MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics or related work experience. ...

Are you inspired by invention? Is solving complex systems issues through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Designer to our team. In this role, you will work with internal stakeholders and external partners to design high-quality, scalable designs for the interfaces operations teams use to interact with Amazon Robotics solutions. You will own multiple projects simultaneously, from concept through implementation. You will be a primary point of contact of your projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Utilize human-centric thinking to align with customer needs and preferences and system-level thinking to drive scalable design solutions- Thrive and be passionate about innovating new-to-the-world products under ambiguity- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Uphold excellent organization skills and ability to define, track, document, and guide multiple design efforts- Become a subject matter expert on the intersection of robotics, user experience and logistics - Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the user experience design of multiple mid-to-large-sized programs through collaboration with technical and contracted partners- Create and proactively pitch north star UX design visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Lead brainstorming and design critique sessions that foster big thinking while raising the bar on the design quality- Champion user-centered design culture and best practices in the design team and for cross-functional teams.- Own the creation and improvement of design guidelines, systems, mechanisms, and processes, as well as drive their adoption among cross-functional teams.A day in the lifeTo achieve our vision, we seek someone to define early concepts, articulate end-to-end experiences, and craft elegant design solutions across a range of personas and platforms at scale while partnering closely with systems architecture, ergonomics, product, and engineering within Amazon Robotics as well as with our operations customers in the field. You will shape long-term design visions for strategic product direction. To succeed, you must be an innovative self-starter, and a strategic big-picture thinker with proven ability to succeed in a highly ambiguous, fast-paced environment, demonstrating a high-degree of independence and ownership to thrive in collaborative work environments.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Experience leading small to medium teams as a project or design lead ...

We're seeking an innovative UX Designer to help us expand Alexa to hotels, businesses, and beyond. In this role, you'll work with a blend of visual and voice interfaces to make travel and work easier and more enjoyable—transforming technology used by guests and staff into intuitive, personal experiences.Key job responsibilitiesIn this role, you'll lead the end-to-end design process for complex features and products—starting with early-stage design concepts that help stakeholders and leaders deeply understand the customer experience and ending with actively collaboration with engineers as they implement your specifications.You'll routinely partner with design teams across Alexa to both adopt and extend existing design systems. As you develop new patterns and uncover best practices, you'll contribute to Alexa Enterprise Figma libraries and share what you've learned with the team. You will also be responsible for incorporating insights from relevant Alexa research, conducting hallway testing, and running user research with Dscout to inform and validate your decisions.Along the way, you'll partner with peer designers, product and tech owners, marketing, solutions architects, and business development to be sure the customer remains at the center of our decision-making. This role will provide opportunities to expand your skills, practice growing your influence, and delivering best-in-class experiences for both businesses and end customers.A day in the lifeIn this role, you'll support a product that is still in its early stages. You'll design net-new concepts that no one has ever seen, dream up new ways of solving long-standing problems, and partner with solutions architects, tech teams, and business development to refine our product offerings and secure new commitments from our business partners. One week you might run user research to test how customers interpret and respond to the experience you're designing while another week you might partner with a solutions architect to build a working prototype for a conversational experience. No matter what, you'll operate with a high degree of ownership and autonomy throughout your day.About the teamThe Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for enterprises worldwide – starting with digital entertainment, hotels and hospitality, aging and healthcare. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice and touch to support their staff and delight their customers.We serve world-class partners such as Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and ‘helped our residents connect with their families.’ Our team values work-life harmony and a diversity of lifestyles and family schedules. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, or similar ...

The Amazon Devices research team seeks a strategic and passionate Sr. Consumer Insights Manager to help us uncover customer needs and translate them into actionable insights our internal partners can use to improve our existing products and inform our product roadmap. Our product, marketing, and engineering partners are eager to hear the insights our team produces. As an ideal candidate, you have a deep understanding of traditional market research methods and best practices. You know when it’s important to be pragmatic in designing and executing market research and when creativity is needed. You're also interested in pushing the boundaries of research using agile methods while also pursuing continuous improvement as a means to raise the bar on research practices and build scalable programs and process. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in project management is essential.Key job responsibilities• Partner with internal partners across Product, Engineering, and Marketing to identify the right research opportunities and prioritize research questions based on current knowledge, project goals, and risks.• Own all aspects of the market research lifecycle (methodology/study design, budgeting, programming, execution, analysis, reporting and communication), including regularly consulting with partners on how to use research effectively to drive business impact.• Build scalable and nimble market research solutions, tools, and processes• Connect the “what,” with the “so what,” and “now what” using your own research and other data sources• Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.• Drive impact to the business and customer experience, as measured by adoption of research findings.A day in the lifeOur team moves fast and iterates often, and you will be moving quickly with them – but you'll also have time to zoom out and ask the big questions. You’ll partner with Product Managers and Marketers to help guide the development of new features and devices, and execute research to uncover unmet needs. We’re doers and builders and you’ll need to switch between thinking strategically and acting tactically (e.g., thinking through how to get the right data for a novel problem in the morning and writing and programming a survey in the afternoon). As a trusted partner, you’ll be expected to help identify the right solution, even if it’s not research.About the teamWe execute research to inform future products and services and we dive deep to improve the customer experience of our released devices and services. We’re also builders, which means we’re always looking for ways to make research scalable and efficient. Our team includes designers, researchers, and technologists that can envision, create, and execute ideas from start to end. We strongly believe in a collaborative and empathetic team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe community.BASIC QUALIFICATIONS• A minimum of 7 years conducting custom, primary market research, including managing large scale tracking programs• Experience conducting quantitative and qualitative research end to end (designing, executing, analyzing, drafting actionable recommendations, and presenting up to senior leadership)• Experience scoping and running statistical modeling and analyses • Experience using Excel, Word, and statistical tools like SPSS/SAS/R/Q• Bachelor’s degree or advanced degree in business, mathematics, or the sciences ...

Amazon’s Devices & Services Design Group (DDG) is seeking a talented and passionate Sr. UX Researcher to join our growing design and research studio. The Sr. UXR will apply deep domain knowledge and experience in Human Factors and Cognitive Psychology to significantly impact our business by informing the design of our newest and most complex digital experiences. If you are passionate about developing and applying research methods to answer today's most challenging Human Factors questions, enjoy collaborating closely with a diverse set of highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Key job responsibilities- Use your knowledge of Human Factors, cognitive science, and experimental design to lead research initiatives that directly inform the design of our most advanced and complex experiences.- Help product teams and leadership determine the right research questions to ask.- Use your communication, presentation, interpersonal, and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, lab studies, remote testing, biometric testing, and A-B tests.- Provide focused, insightful, and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.- Translate insights into measurable customer experience outcomes aligned to business goals.- Work with design, product management, engineering, and marketing partners to develop innovative end-to-end solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.- Advance the development of insight-based knowledge management frameworks used to drive decision-making and prioritization of investments.About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 7+ years of proven success leading customer focused research projects resulting in the delivery of world-class experiences with measurable business impact.- A BS or equivalent degree in Cognitive or Experimental Psychology, Human Factors, or equivalent.- Hands-on experience with a full range of Human Factors methods and tools, including allocation of function and biometric assessment.- Broad UX research and analysis skills, (e.g., designing, conducting, and analyzing data generated though a range of research methods.)- Advanced knowledge of statistical methods. - A portfolio demonstrating past work experience and deliverables (e.g., study plans, reports). ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As an ICT Design Engineer, you will be part of a global engineering team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, Security, and Control Engineers. At AWS, we're revolutionizing the design of critical communications pathways, spaces, and cabling within our data centers. We're looking for innovative people who can continue raising the bar for our ICT design, accelerating our time to market, and who have a desire for professional growth and continuous learning. In this role, you’ll work with engineers and managers company-wide to develop solutions for the physical layer. Your responsibilities will include developing pathway, space, and cabling designs, along with specifications for construction and permitting. Additionally, you’ll engage with industry suppliers and manufacturers to define product requirements and explore emerging technologies.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 229k employees in over 2800 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, lead with empathy, and earn trust.This role offers a chance to apply and expand your expertise in a innovative and collaborative environment, where your contributions directly impact AWS and its customers. Join us in shaping the future of ICT design at AWS.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities - Ensure timely delivery of scalable fiber optic & copper plant designs and specifications. - Review and approve of ICT pathway, cabling and equipment submittals. - Identify and respond to risks and high-priority issues rapidly and effectively. - Support new technology and design activities that improve infrastructure quality, reduce cost and installation time. - Travel 20+% to review projects and coordinate with onsite personnel and contractors at AWS' Data Centers. - Have fun and offer creative, out of the box solutions.About the teamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 2+ years Information and Communications Technology (ICT) design experience in Mission Critical Environments - 2+ years of experience developing design documentation (plans, specifications, etc.) for construction and/or permitting. - 5+ years of working experience with fiber optic components, cabling, and interconnect products, technologies, and standards- Working knowledge of TEMPEST, ICD705, and Protected Distribution Systems (PDS) requirements. - BICSI RCDD Certification or internationally recognized equivalent (e.g. CDCDP, DCDC, etc.) ...

Join Amazon's innovative AGI Alexa Information team and shape the future of AI experiences. As a UX Designer, you'll create cutting-edge user interfaces for our cloud-based intelligent voice assistant, Alexa, and contribute to high-profile consumer experiences.At Amazon, we're at the forefront of transformative AI, pioneering state-of-the-art AI and machine learning models to enhance customer experiences worldwide. We're entering a new era where AI promises to reshape society and business in unprecedented ways. You'll have the opportunity to collaborate with our world-class team of AI experts and unlock the next frontiers of Artificial General Intelligence (AGI).In this role, you'll design intuitive and engaging user interfaces that bridge the gap between advanced AI technology and everyday users. Your work will directly impact customers who interact with Alexa through various devices, including Kindle eReaders, Fire Tablets, Echo devices, and more. You'll be at the heart of innovation, translating complex AI capabilities into user-friendly experiences that delight and empower our customers.Key job responsibilities- You will be hands on, working alongside a talented team of like-minded UX designers, and have a strong understanding of visual systems and best practices, including layout, color palette, typography, iconography and illustrations. - You are at ease visualizing an experience in the abstract, building consensus, and then driving that vision into concise design deliverables. - You will help foster a customer-obsessed design culture by sharing best practices, evangelizing design principles and influencing product strategy - You are able to define, develop and socialize a clear vision for design innovation and big thinking while not sacrificing speed of delivery- You are a visual storyteller, advocating for design excellence and help create meaningful, emotional connection between customers and our products.- You promote collaboration and facilitate communication with stakeholders at all levels and across diverse disciplines and geographies- You can work cross-functionally to drive elegant design solutions from early concept through final implementation and iteration- You use data and customer insights to confidently share design solutions with senior leaders- You use systems-level design thinking to drive design solutions from your team that scale- You present design work to executive leadership and other senior stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Visual design expertise demonstrated through mockups and style guides- An online portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics, demonstrating visual craft, vision storytelling, and design systems thinking.- An understanding of design thinking methodologies to help teams align on user-centered outcomes- A bias for action in developing new products from inception to launch- Experience working in a collaborative team and working directly with developers for implementation of designs ...

Alexa Experiences & Services UX team is seeking a self-motivated, ownership-minded, and nimble Senior UX Program Manager to be a force-multiplier for UX Design & Research, amplifying our efforts and impact. The ideal candidate will exhibit leadership, high judgment, the ability to influence, and exceptional organization and communication skills. This role will provide program management leadership and operational support throughout our design organization and across multiple partner teams by increasing communication and connection points, streamlining the design process, and driving design excellence. You will collaborate closely with designers, researchers, engineers, product managers, and other cross functional partners to lead projects throughout the planning, design, and development cycle. In this role, you’ll combine expert program management skills with a passion for user experience to help your team improve the designs of Amazon’s AI assistant used by millions of customers. You’ll work cross-functionally and collaborate with design leadership, designers, product, and engineering teams to plan projects, define milestones, assess risks, and help projects meet deadlines. You will also manage communications to team members, executives and other stakeholders. You are a master planner and a flexible leader who can balance multiple programs in a creative design environment.Key job responsibilities- Partner with UX leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and reviews - Drive team operations to support org health, including: strategic planning, up-leveling team member training and knowledge share, workflow and processes, and collaboration approaches - Act as a bridge between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints - Implement repeatable processes and tools to help us scale, prioritize, plan and manage multiple parallel projects across the team and our stakeholders - Support design delivery by driving team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines - Create, maintain, and disseminate project information to stakeholders and senior management - Work across teams to create strong relationships with stakeholders and senior leadership teams - Promote a sense of transparency, visibility, and community among our teamA day in the life- Partner with leaders across Alexa to drive the UX roadmap- Engage with talented UX Designers and researchers on innovative new effortsAbout the teamThe Alexa Experiences & Services UX team is at the forefront of creating innovative new Alexa experiences with generative AI technologies on Echo devices with screens, mobile apps (Alexa App), Fire TV, tablet and other devices.BASIC QUALIFICATIONS- 6+ years of design program management experience- Experience managing UX programs and working with Design and Research- Demonstrable history of influencing cross-functional stakeholders, partners, and senior executives ...

The People Engagement Experience (PEX) is the cord across our People Engagement (PE) experiences made up of forward-thinking UX designers, researchers, writers and design technologists. PEX is revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re also customer-obsessed, driving impact across the company by delivering on user-centered and business needs. We support Amazon's mission to become Earth's best employer through making it easier to acquire, train and retain employees.As a Senior UX Designer on the employee facing design systems team, you are responsible for leading design initiatives, including Figma component, pattern, and style libraries. You will work with designers and engineers across multiple organizations to create implementation strategies and timelines for the introduction of new components and standards. You will bring a scalable design approach to your work, and consider how to best deliver components, patterns, and templates that scale across products and platforms. Finally, you’ll be a focused on the design details, while also understanding the technical requirements to bridge the gap between product and engineering. As a Senior UX designer, you will drive strategy for the team, and partner with customers to impact products.To succeed in this role, the candidate must be an innovative self-starter in driving operational excellence, enabling others, and working closely with engineering. The candidate must have proven the ability to succeed in a highly ambiguous, fast-paced environment. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities- Assume ownership for components, patterns, and templates for product experiences and features across desktop, native mobile and more.- Work closely with designers and engineers to design and implement high-quality, scalable additions to the design system.- Collaborate with designers to identify opportunities for unifying designs across products.- Create and maintain documentation describing the standards and best practices of our component library as a reference for designers, developers, and product.- Model behavior that exemplifies Amazon Leadership Principles in their team. Raises the design bar for the organization.- Implement and maintain processes for scaling, updating, and managing various parts of a design system.- Provide coaching and feedback, with an emphasis on growing junior Independent Contributors and leadership capability.- Dive deep with product managers, designers, and engineers from various domains, learning how they are serving customers.A day in the lifeA Design Systems UX Designer works with design and engineering closely on day-to-day basis. While this designer independently owns the strategy and creation of new components, patterns, and layouts, they also collaborate with other UX designers across organizations on connecting individual features to a unified, holistic experience. UX Researchers and UX Writers support design in creating reusable experiences. The designer shares design work regularly with the immediate and customer teams, stakeholder review and leadership, and acts as a key member that brings the larger design community together.About the teamWe are a multidisciplinary team creating truly meaningful products and experiences that empower and connect millions of Amazon employees. Our team consist of designers, researchers and writers, and is very diverse in terms of educational background, gender, race, skills, and location.Internal job descriptionBASIC QUALIFICATIONS- Have an available online portfolio- 6+ years of UX designer or interaction designer experience- Expertise in Figma ...

Amazon’s Device Design Group has launched revolutionary products like Echo, Fire TV, Alexa Communications, and more. Within DDG, the DDG UX Research (UXR) team enables Amazon’s Devices and Alexa business to make informed decisions based on sound mixed-method research. We are looking for an experienced and motivated UX Researcher to join our growing team of mixed-methods researchers, and raise the bar on how we gather and apply customer insights at Amazon. If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with a diverse set of highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team.Key job responsibilities- Use your knowledge of behavioral science research methods and experimental design to lead research initiatives that align to and inform business strategy and goals. - Use your communication, presentation, interpersonal, and analytical skills to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.- Help product teams and leadership determine the right research questions to ask.- Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, surveys, lab studies, remote testing, and A-B tests.- Provide focused, insightful, and actionable findings by quickly and thoroughly analyzing a wide range of primary and secondary data types.- Translate insights into measurable customer experience outcomes aligned to business goals.- Work with design, product management, engineering, and marketing partners to develop innovative end-to-end solutions that address top outcomes. Iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.- Advance the development of insight-based knowledge management frameworks used to drive decision-making and prioritization of investments.A day in the life- The successful candidate will be nimble, creative, and have a pragmatic approach to product/design user research. - Define and build strong heuristic user research frameworks for the design team to leverage.- Provide world-class expertise to the UX Research team and raise the UX research bar with regard to mix of methods based on research questions, timeline and resourcing.- The UX Researcher will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. About the teamThe Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.BASIC QUALIFICATIONS- 3+ years of experience conducting UX research in a consumer-facing product development environment- BS in Cognitive or Experimental Psychology, Human Factors or similar.- Experience with experimental design, ethnographic techniques, contextual inquiry, user-insight generation, and related methodologies with demonstrated results. ...

We're seeking a Senior UX Designer who is passionate about leading the creation of innovative tools that enable rapid organizational scaling while delivering great customer value. The ideal candidate will be a strategic thinker with a proven track record of understanding and solving complex user pain points for internal tools teams. As a key member of the Amazon Devices UX & Customer Insights team, you'll spearhead the strategic and tactical design of tools that enable the Devices organization to scale and automate demand planning, promotion services, and forecasting efforts across a wide range of Amazon Devices, including Echo & Alexa devices, Fire TV, Fire Tablets, Kindle E-readers, and Ring and Blink Home Security products.You will tackle challenging internal tools user problems and work to design best-in-class user experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced environment. As a UX Designer for Scaling Tools & Software, you will work with Product Managers, Software Engineers, Machine Learning Scientists, Strategic Planners, and User Researchers to help drive innovation for new and optimized prediction, simulation, and personalization services.Your role will involve creating simple, fluid, and visually appealing experiences that streamline workflows for internal customers. You'll lead the design process to support innovation in machine learning models, science, and technology to automate or augment current workflows. With partnership from key team members, you'll design elegant data visualizations that assist users in making informed business decisions driving billions in revenue annually.We're looking for someone who is detail-oriented and passionate about user experience. You should be comfortable working in a fast-paced, startup-like environment and be eager to learn how to translate business needs into user-focused solutions. While your work will primarily focus on desktop experiences, you should be interested in expanding features across multiple devices.The ideal candidate for this position will be able to visualize experiences both conceptually and in the abstract, translating them into solid design deliverables that meet customer goals and business requirements. You should be responsive, flexible, and able to work collaboratively in an open peer environment. Informed by research and data, you will explore multiple design solutions to given problems or features, communicating these solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary.Key job responsibilities* Collaborate and work cross-functionally with design, product, and engineering teams from design concept to design solution, using business requirements, customer research, and iterative feedback to develop scenarios, use cases, and high-level requirements.* Design conceptual sketches, wireframe information architecture, high-fidelity mockups, and interaction specifications.* Develop and nurture relationships across teams and disciplines to promote collaboration, efficiency, and adoption of solutions.* Develop and maintain detailed design patterns that scale for your team and influence other designers.* Lead brainstorming sessions and give presentations to partners and stakeholders to drive design, demonstrating features and flows.* Understand and respond to data (metric tests, usability studies, usage data), using that to inform future design decisions.* Drive measurable improvements in user efficiency and satisfaction for internal tools* Manage relationships with diverse stakeholders across the organizationAbout the teamThe Amazon Devices UX & Customer Insights Team defines and builds e-commerce shopping platforms and programs globally to support Amazon Device education, sales, and customer engagement, and designs internal software and tools to simplify and automate processes that enable the Devices organization to scale and continue to delight our customers. We are a multi-disciplinary group of UX designers, researchers, and prototypers that envision, create, and execute solutions end to end. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Knowledge of best practices for information architecture and design ...

Amazon Health is looking for a Senior UX Designer to help shape results-driven work that inspires, motivates and educates our audience in the healthcare space. You will be a key part of a multifaceted Design team to bring our brand to life and help people find and engage with healthcare offerings to get and stay healthy.Key job responsibilities- Lead the design process for complex user experiences, from research and strategy to prototyping and testing.- Conduct in-depth user research through methods like interviews, usability testing, and analytics to deeply understand user needs and pain points.- Create detailed user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.- Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to ensure designs meet business requirements and technical feasibility.- Champion a user-centered design approach throughout the organization and advocate for the needs of users.- Mentor and provide guidance to more junior designers, helping to develop their skills and design thinking.- Stay up-to-date with the latest UX trends, best practices, and design tools, and apply innovative solutions to complex design problems.- Continuously evaluate and improve the overall UX of products and services through ongoing user feedback and performance analysis.- Effectively communicate design decisions and rationale to both technical and non-technical audiences.- Contribute to the development and maintenance of the org's design system and UI library.About the teamOur org's mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with the quality products and services they need to get and stay healthy. We use design, service, and technology to change the way people think about their health. You’ll have the opportunity to make a big impact and join our mission of building experiences that help people live better lives.BASIC QUALIFICATIONS- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- 7+ years of UX designer or interaction designer experience ...

Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items as well as streaming of Prime Video, Prime Music and Prime Reading, early access to select lightning deals and so much more. The Amazon Prime Program is present in 25+ countries and ever expanding.The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers and are relentlessly focused on improving the membership experience to delight customers around the globe. To accomplish that, we are seeking a Principal UX Designer to join our growing team and help lead, define, and improve the end-to-end Prime CX. Prime UX researchers and designers work with global Product, Marketing, Branding, Science, and Tech team partners, to deliver compelling customer experiences for Amazon.Key job responsibilities - Help define the overall design vision for innovative signup, engagement, and retention experiences across Prime. - Mentor other designers and be a bar-raiser for quality of work. - Work across design verticals to standardize and educate others on design systems and visual languages.- Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.- Work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles. - Present design work to partners and executive leadership for review, feedback, and sign-off. - Measure the success and effectiveness of UX innovations.BASIC QUALIFICATIONS- 10+ years of design experience- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution ...

You are a talented and passionate designer who can make the complicated simple. You deliver innovative and intuitive data and AI experiences, and create a long-term vision and strategy that inspires and aligns the broader organization. You partner closely with cross-functional teams, including researchers, product managers, and engineers, to launch exceptional experiences for our customers. You mentor others and influence broadly.Key job responsibilities• Mentor and motivate other designers, and help to create an environment designers are proud to be part of.• Inspire others with innovative ideas and a long-term product vision.• Champion a user-centered design culture, propose new ideas and strategies, and raise the design bar for the organization.• Model behavior that exemplifies Amazon Leadership Principles.• Use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment.• Identify product features and influence business strategy based on an accurate understanding of the needs and expectations of our customers.• Identify and abstract repeatable design patterns, guidelines, processes, and best practices.A day in the lifeYou will work with product and engineering stakeholders closely on a day-to-day basis and collaborate with other UX designers across the org to connect individual products and features to form a holistic experience. You will share design work regularly for design team, stakeholder, and leadership reviews.About the teamJoin the People Engagement Experience (PEX) team and help make Amazon Earth's best employer. We are a group of forward-thinking UX designers, researchers, writers and design technologists who are revolutionizing the user experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life balance and advance in their careers. We’re customer-obsessed, driving impact across the company by delivering on user and business needs. We support Amazon's mission by making it easier to acquire, train, and retain employees.BASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution ...