Design

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you! We’re looking to add a high-impact engineer to our team in our Nashville. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects will include green-fields, brown-fields, and retrofits. Our team is responsible to design fulfillment centers, cross-dock facilities, specialty facilities (ex. reverse logistics, hazmat) and ground and air transportation centers throughout North America and Europe. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS - Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 2+ years Amazon experience. - 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related- Experience with complex automated material handling equipment, packaging technologies, robotics and/or high-speed manufacturing. - Experience must involve ownership/management of engineering design projects. - Proficiency using business/technical software like MS Excel, MS Project, and CAD software. - Ability to travel 20% globally. ...

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- Bachelor’s degree in architecture, interior or industrial design- 8+ years of commercial interior design or architecture work experience- Experience working across all design phase from Concept Development through Construction Administration- Grocery design or Restaurant Retail Required- Revit Skills Required- Experience with building and health codes, sustainability, 3D visualization- Ability to communicate design vision in visual, written, and verbal formats- Ability to work effectively in an extremely fast paced, ambiguous environment- Proven track record of owning project from start to finish; self-starter and self-directed- Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all (Profile) roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN). You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer. As a UX Research Intern you will need to think strategically, be creative, and negotiate design solutions in relation to business goals. Help collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments. You will identify and incorporate complex technical and business requirements into research and help advocate research findings to diverse audiences through written reports and in-person presentations.**For this position, you must submit a creative portfolio.**This must include the full end-to-end process for two UX Research projects from any past experience. Here are some additional tips to help your portfolio:• Show your thinking: Include at least two projects indicating the problem you were trying to solve, your design process, early design iterations, the final implemented design. We want to see your approach. • Pay attention to detail: A submission is a visual story-telling (beginning, middle, and end). Have a clear visual hierarchy, consistent spacing and alignment, and show your intention behind your decision.• Be customer-centric: Explain who your customer is, their unmet needs, how you validated or invalidated your assumptions about your customer, and how your design addresses their needs. Key job responsibilitiesAs a UX Research Intern you will/may:• Define and execute a comprehensive research plan.• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing.• Design, conduct, and analyze results from 1-3 studies including usability lab studies, remote research, field studies, and survey design.• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing.A day in the lifeOur internship program provides hands-on learning and building experiences for students who are interested in a career in user experience research. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.Design at Amazon has been growing steadily in reach and impact—from devices to fashion, delivery logistics to search and streaming video, from voice and sound to physical retail, and more—all while creating and cultivating experiences that touch Amazon customers everywhere, every day. Amazon design teams include every flavor of UI, UX, visual, motion, illustration, brand, and marketing design roles—as well as design technologists, researchers, writers, and more. Check out amazon.design and come build the future with us.BASIC QUALIFICATIONS- Are enrolled in a academic program that is physically located in the United States- Are enrolled in a Master's degree- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Have at least two creative materials for Amazon to review. They can be in any format (i.e. website, PDF, slide deck, etc.)- Experience reviewing user research and data to build a strategic and user-friendly design- Currently working towards a Master's Degree in Human-Centered Interaction, Statistics, Psychology, Design, Computer Science, or other equivalent discipline, with an expected conferral date between October 2025 – December 2028. ...

We are looking for an innovative Sr. Concept Designer responsible for the creation and customization of brand design standards as they translate into physical grocery stores. In this role you will collaborate with internal cross-functional teams to define requirements for the development of new and existing retail store concepts. You are right for this role if you are scrappy, agile and love learning; are customer obsessed and thrive in a fast-paced, ambiguous environment. The successful candidate possesses the ability to distill disparate requirements and prioritize them into a recommendation that puts our customers and team members first. Keys to this role are outstanding project management and communication skills, both written and verbal as well as the ability to complete complex tasks and projects quickly with little to no guidance. We want to talk to you if you are obsessed with creating world-class shopping experiences that are intuitive and engaging for our customers.Key job responsibilities• Ability to understand complex issues and design solutions that delight and simplify customer and team member experiences. • Seeks out customer insights, data and other relevant information to inform design solutions. • Creates design documentation for new and existing store concepts in an innovative yet fiscally responsible way. • Understands how to bring a concept to life in the built environment by creating design documentation that can be implemented by internal and external design and construction partners.• Manages projects with high levels of ambiguity and complexity, frequently navigating change.• Works upstream of project teams to develop viable programmatic concepts and design solutions. • Communicates effectively with cross-functional stakeholders across different businesses to ensure your design solutions are thoughtful and meet both business and our customer needs.• Translate Brand, Marketing, Merchandising, Operations, Tech and User Experience requirements into cohesive design solutions and drive alignment across functional groups.• Drives the conceptual design process working with key internal and external stakeholders to create comprehensive drawing packages, specifications, prototypes and conduct first article reviews.• Writes program documents that drive new innovations, outlines testing/analysis to inform design decisions and define standards and processes.• Shares information about key learnings and best practices with team members in a comprehensive, concise and engaging way.• Creates presentation packages to communicate design and conducts design review meetings with cross-functional teams and senior leadership.• Coordinates with Estimating and Construction teams on budget considerations and value engineering as required.• Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects. • Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards, sustainability, knowledge of color, material, finish, operational, maintenance and procurement capabilities.• Demonstrates flexibility and adaptable to changing work environment, effectively dealing with varying workload requirements; can shift gears comfortably, manages competing demands, delays or unexpected events.• Not afraid to fail and share learning for maximum benefit across the design studio. • Actively works to create an inclusive and collaborative studio environment.• Expect 30% travelBASIC QUALIFICATIONS- • Bachelor’s degree in architecture, interior or industrial design- • 8+ years of commercial interior design or architecture work experience- • Experience working across all design phase from Concept Development through Construction Administration- • Revit Skills Required- • Experience with building and health codes, sustainability, 3D visualization- • Ability to communicate design vision in visual, written, and verbal formats- • Ability to work effectively in an extremely fast paced, ambiguous environment- • Proven track record of owning project from start to finish; self-starter and self-directed- • Proactive and flexible attitude; willingness to take an “all hands-on deck” approach ...

The International Seller Growth organization develops solutions, including the software platform and applications that drive demand generation, customer acquisition, seller integration, customer relationship management, and order management functions necessary for sellers worldwide to manage their business online at Amazon. We are looking for a Senior User Experience Designer who will work with Product Management, Engineering (science & tech), other product and business teams across Amazon to help us grow a key strategic product augmented with Generative AI that will become a co-pilot in the growth journey of tens of thousands of Sellers as they sell on Amazon.The ideal candidate is a passionate yet pragmatic visionary who can gather and synthesize customer data, behaviors, motivations and preferences to propose new solutions. You are experienced at combining qualitative and quantitative data and practices, and are expert at telling a cohesive story with your findings. You are responsive, flexible, and able to succeed within an open and collaborative peer environment. You have global perspective and experience leveraging diverse market and customer needs, educating a core product and business teams with this knowledge. In this role you will work closely with business stakeholders, software engineers and product teams to deliver complex, high quality, scalable products deployed around the world.Key job responsibilities- Identify seller needs and design delightful solutions with measurable impact.- Work with product team to develop high-level requirements.- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.- Develop and maintain detailed user-interface and interaction specifications.- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.- Work with Tech teams to ensure a seamless implementation of designs and make trade-offs when needed while without compromising on core experience.- Measure the success and effectiveness of your proposed designs.A day in the lifeA Senior Designer in this role is responsible for designing tools that will highly impact Amazon Selling Partners worldwide to provide excellent service and support to Amazon customers. This designer will meet regularly with representatives from product and engineering teams to gather product priorities, align on goals, interact with sellers to gather insights, work design creative solutions, collaborate with partner UX teams, present concepts to cross-functional partners and contribute to streamlining the design process.BASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in deeply understanding the software builder experience in order to uncover areas of opportunity to improve it through tooling or process. As a UX Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience. You will collaborate with a team of passionate, supportive and skilled researchers to create new approaches to exciting problems. We are looking for someone very comfortable with quantitative methodologies and approaches. Key job responsibilities* Independently lead quant focused UX research projects (survey design, implementation, statistical analysis, quant usability, etc.) with a particular focus on building knowledge about the software builder experience.* Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data* Own the end-to-end lifecycle of the study design, including recruiting, moderation, analysis, reporting, and communicating research initiatives.* Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error* Work from high-level requirements and ask the right questions to gather all relevant information to guide research approach.* Collaborate with a wide range of stakeholders — senior leadership, engineers, product managers, UX designers and other researchers.A day in the lifeYou'll collaborate with product, design, and engineering stakeholders to identify areas of opportunity for research and become a domain expert in the Amazon software builder experience. You will meet with the UX Research team for crit, where you'll give and receive feedback because we believe in mentorship and learning from each other. You will most likely spend time socializing with your stakeholders/peers over lunch. About the teamUnderstanding that our org has the mandate to make software building awesome for all software builders, our close-knit team of designers and researchers are making that first we build more robust tools. More importantly, we're incorporating the best UX practices into how we build those tools such that they can be scaled out and applied by all Amazonians to make their output truly resonate with customers. And even though we represent 50 products, the UX team meets twice-weekly to share ideas and work so we can cross-inform product recommendations for our entire portfolio. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically. We have a lot of growth opportunity ahead, for our products, the orgs we support, our team, and individual careers.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* PhD in a quantitative field, or MS degree and 2+ years of quantitative field research experience* Experience developing and validating survey measures or assessments* Experience with data analysis package (R, SAS, Matlab, etc.)* Experience leading research projects with multiple stakeholders ...

Amazon Prime is an integral part of Amazon, providing customers unlimited free two-day shipping on more than 50 million items, as well as streaming of Prime Video, Prime Music, and Prime Reading, early access to select lightning deals, and more. The Amazon Prime program is present in 25+ countries and is ever-expanding. The Amazon Prime UX Design team is at the heart of the Prime membership. We innovate and design on behalf of our customers, and are relentlessly focused on improving the membership experience to delight customers around the globe. Prime UX researchers and designers work with global product, marketing, branding, science, and technical team partners to deliver compelling customer experiences for Amazon.We are looking for a Senior UX Designer to lead UX design for the Prime’s UX design system. In this role, you will collaborate with a team of UX designers to create an extensible library of reusable UX/UI components, patterns, and layouts that enable designers, engineers, product owners, and marketers to build and deliver cohesive, on-brand CXs to Prime customers around the world. You will work alongside research, product, and engineering partners across Prime and Amazon businesses to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of complexity and ambiguity.Key job responsibilities- Design beautiful, useful, and delightful components, patterns, and layouts that uniquely serve Prime customers, express Prime brand, and are cohesive with Amazon’s stores and benefit partner experiences- Consider market analysis, customer feedback, and usability findings in design solutions- Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements- Design the UI architecture, interface, and interaction flows based on Prime’s customer journeys- Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes- Develop and maintain detailed user-interface specifications and design system documentation- Work with program managers to plan projects for effective delivery while maintaining high standards for design- Partner with front-end engineering (FEE) and content tooling teams to ensure scalable implementation of CXs using the design system- Be a passionate and effective advocate for design with non-design audiences- Write effectively to communicate design rationales and benefits to Amazon customers- Use analytics and data to drive design decision making to best serve our customers- Create and maintain processes for scaling, updating, managing, and evangelizing a design systemKey job responsibilities- Build high-quality, functional prototypes and demos that convey, prove, and advance the vision of future Prime products and features- Work with Amazon-wide stakeholders, including UX and engineering partners, to design, build, and maintain the central Prime Design System Library- Collaborate with design leadership and cross-functional partners throughout the product development lifecycle- Work alongside designers, product managers, engineers, and other experts to drive concepts from ideation to implementation- Advance design thinking by leveraging your technical expertise and supporting your team- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportBar-raising deliverables: - Extensive experience in prototyping and building user-facing digital experiences- Ability to lead the execution of large-scale prototypes and provide technical expertise on UX solutions- Strong collaboration and communication skills to work effectively with cross-functional teams- Comfort with ambiguity and the ability to drive projects forward in a complex, fast-paced environment- Passion for delivering design at scale and a relentless focus on improving the customer experienceBASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance program. This role is critical in ensuring that our products and services meet the highest standards of quality and user experience before reaching our customers.As Senior UX Program Manager, you will oversee the day-to-day operations of our CX-quality review process, optimizing workflows for intake, scheduling, and feedback communication. You'll work closely with a team of cross-functional senior leaders and stakeholders from across Kindle and Amazon’s Books business. A key aspect of your role will be continuously improving program processes, identifying opportunities for automation, and implementing tools to enhance efficiency and scalability. You'll be responsible for data analysis and reporting, overseeing the collection of program metrics and preparing regular performance reports for leadership. Additionally, you'll collaborate closely with Product Management, Design, and Engineering teams to integrate quality assurance processes into the product development lifecycle, ensuring that our commitment to exceptional user experience is reflected at every stage of development. By doing this you will enable dozens of feature teams working to rapidly deliver experiences that improve the lives of millions and millions of readers.As a Senior UX Program Manager, you will be trusted to operate with a high degree of independence and ownership, including in areas where the program strategy has not yet been defined. Informing your judgement is deep knowledge and practical experience in product, software, and service design from concept creation to validation to development and release. Additionally, you have successfully created and managed a wide range of design-related processes, resources, and programs that have delivered measurable results.You invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies. You are flexible and comfortable with ambiguity, and adapt your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilities- Manage and optimize daily operations of the customer experience review process.- Coordinate and support a team of cross-functional quality reviewers, ensuring consistent engagement and high-quality contributions.- Continuously improve program processes, implementing tools and automation to enhance efficiency and scalability.- Analyze program data and prepare regular performance reports for leadership and stakeholders.- Collaborate with product, design, and engineering teams to integrate quality mechanisms into the product development lifecycle.- Develop and maintain best practices, standard operating procedures, and training materials for the program.- Drive data-informed decision-making to improve both product quality and program effectiveness.- Engage with leadership to align program goals with broader organizational objectives and demonstrate impact.About the teamOur mission is to inspire readers by making it easy to read more and get more out of reading. In pursuit of this, our 60+ person global Design Studio provides the user research, UX, and brand design for Kindle E-readers, Kindle apps for phones & tablets, Author & Publisher tools, and book shopping experiences used by millions of readers and thousands of authors around the world. We are looking for a passionate, design-focused, and customer-obsessed leader to join our team.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team. ...

On the Alexa Smart Home team, you will have an enormous opportunity to impact the customer experience, design, and ship cutting edge products and experiences that will be used every day by people you know. We’re looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. As a Sr. UX Designer for Alexa Smart Home you would: - Create world-class, user-centered designs through consideration of market research, business requirements, customer feedback, and usability study findings- Translate business requirements into use cases and high-level customer experience requirements- Design the information architecture, interface, and interaction flow of new voice, web, multimodal, and mobile applications- Develop conceptual diagrams, wireframes, mockups, and prototypes for voice and visual experiences- Develop and maintain detailed user experience specifications- Present design work to the user experience team, product team, executives, and external partners for review and feedback- Work with our usability and business intelligence teams to assess and optimize new and existing features and frameworks- Partner with engineering and science teams to ensure cutting edge voice and visual technologies provide a delightful customer experience- Collaborate with other design team members on Alexa smart home experiences, frameworks, process, and best practices.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 7+ years of design experience- Knowledge of best practices for information architecture and design- Have an available online portfolio- Experience designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, VoiceFlow, or similar ...

Are you an innovative engineer that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the idea of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will partner with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll continue engaging with that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will learn; you will work on high impact, high visibility projects; you will grow.A day in the lifeBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS•Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 5+ years Amazon experience•2+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related•Experience must involve ownership/management of engineering design projects involving Material Handling Equipment (MHE)• Experience using business/technical software like MS Excel, MS Project, and CAD software ...

The Amazon Device Brand Studio (DBS) is seeking a senior 3D artist to raise the bar on CGI renders by building efficient workflows, creative standards, tools, and best practices at both an artistic and technical level within our 3D pipeline to scale the approach across content types and locales. This position is responsible for art-directing and delivering photo-realistic device renders, as well as supporting CGI systems, workflows for Al-generated imagery, and lifestyle renders that scale in volume and quality. 3D device and lifestyle renderings play a critical role in every Amazon device launch. These are typically the first device images customers see when visiting our homepage and detail pages. They inspire and empower customers to purchase devices with confidence. The senior 3D artist works closely with creative directors, program managers, and product leads across the entire devices and services organization to ensure our customers receive the best 3D product experience possible across all marketing channels.Key job responsibilities• Creation of high-fidelity 3D Amazon device renders and environments• Mastery of 3D materials, lighting and rendering• Provide inspiration and guidance to the 3D artists• Drive groundbreaking improvements to how AI is used to bring products to life• Impeccable sense of production scale for CGI workflows• Have a high degree of attention to detail when managing multiple projects, variations, and feedback from project owners• Work with producers and designers on design for concepts and execution• Adhere to Amazon and Amazon device brand attributes and style guidesAbout the teamThe Device Render Team is made up of highly talented CGI artists that understand Amazon customers and how to deliver high quality, photo-realistic device renders at scale.We respect each other and support each other through every aspect of the CGI process. We develop clear source files, documentation and processes, so every artist on the team can easily work within our project pipeline, at any time.We lean on each other for great ideas and inspiration and push each other to learn more and explore new CGI territories for AI and other cutting-edge technologies.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience art directing motion designers, illustrators, writers and content creators- Experience partnering with technical partners for design implementation ...

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite content by combining high-quality live-streaming, immersive interactive features, and exclusive access to some of the world's most loved sports, movies, and TV series. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world.The Prime Video Experience Design Studio is seeking a highly skilled, customer-obsessed Principal UX Designer to drive design direction for end-to-end experiences for our customers worldwide. In this fast-paced, collaborative environment, you’ll work on all aspects of design including information architecture, UI, interaction design, and an emphasis on visual design. Helping to up-level the aesthetic and overall craft of our discovery and playback surfaces.This role is for a hands-on UX Design leader who establishes a vision and strategy, scales their impact by empowering other designers on the team, and is a key contributor to design artifacts. You will develop strong relationships with fellow Design Leaders and partner closely with Product and Engineering counterparts throughout the product development process to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving the problems of our customer, always putting their needs first.The right candidate leads by doing and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback. Come build the future of entertainment with us.Key job responsibilities• Be a strong design advocate across the entire Prime Video team and a bar raiser for quality of work.• Defining, leading and delivering on the Visual Design strategy and vision within large complex engagements.• Building strong partnerships and advocating for User-centered design and Visual Design across the organization.• Work across design verticals to standardize and educate others on design systems and visual languages.• Analyze customer problems and design delightful solutions that meet measurable business goals.• Work closely with product teams to develop use cases and high-level requirements.• Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.• Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.• Develop and maintain detailed user-interface specifications.• Present design work to the user experience team, product team, and project stakeholders for review and feedback.• Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.BASIC QUALIFICATIONS• 10+ years of professional design experience• An available online portfolio• Experience designing interfaces for web, mobile, and living room devices.• Experience owning end to end product design for large-scale products.• Strong skills in both working with and presenting to executive leaders.• Proficiency working with Figma ...

Are you passionate about shaping the future of AI-driven experiences and empowering developers worldwide? Join the Alexa Skills Kit UX Team as a Senior Design Technologist and become a pivotal force in revolutionizing voice-first, multimodal interactions. In this role, you'll be at the forefront of innovation, leveraging cutting-edge technologies like LLMs and voice tech to create exemplary prototypes and solutions that push the boundaries of what's possible with Alexa.As a UX and technical leader, you'll blend design thinking with engineering expertise to solve ambiguous problems and tackle complex challenges. Your work will directly impact millions of customers and developers, as you craft best-in-class code examples, design tools, and automation solutions that streamline workflows and inspire creativity across the Alexa ecosystem. You'll also contribute to engineering projects, guiding software developers in implementing designs effectively, and demonstrating the business value of our innovative ideas – all with the ultimate goal of delighting our vast customer base.This unique opportunity allows you to:- Drive the future of conversational AI and multimodal experiences- Collaborate with cross-functional teams to influence product strategy- Create rapid prototypes and proof-of-concepts that shape Alexa's evolution- Mentor and lead workshops to evangelize design technology best practices- Contribute to industry-leading developer tools and experiencesIf you're a strategic thinker with a passion for solving problems at massive scale, excel at influencing senior leaders, and thrive on iterating based on customer feedback, we want you to help us make history in the world of AI and voice technology.Key job responsibilities- Build high-quality, functional prototypes that convey, prove, and advance the vision of future Alexa experiences and voice-first, multimodal interactions- Collaborate with Alexa UX design leadership and key stakeholders throughout the product lifecycle- Work alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementation in the Alexa ecosystem- Advance design thinking by leveraging your platform expertise in voice technology and supporting your team- Continuously evaluate and document new standards or patterns that emerge from your work with Alexa capabilities- Thrive in a fast-paced, iterative environment with minimal documentation and technical supportA day in the lifeAs a Senior Design Technologist on the Alexa Skills Kit UX team, no two days are the same. You might start by reviewing a technical prototype showcasing a cutting-edge Alexa interaction, then dive into creative coding to enhance it with LLMs or other AI technologies. After discussing technical feasibility with engineers, you shift to polishing visuals and interactions for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of voice-first, multimodal experiences. It's an innovative environment where your technical skills and maker mindset are crucial to delivering transformative experiences for millions of users and developers.About the teamOur Alexa UX team is a dynamic and diverse group of professionals ranging from early career to principal level, all united in our mission to make Alexa the most trusted and instantly available AI assistant. We are a multidisciplinary team of leaders with backgrounds spanning design, architecture, engineering, writing, journalism, printing, gaming, and technology.Our tight-knit group of design professionals collaborates across multiple Alexa-enabled devices and platforms, constantly pushing the boundaries of voice and multimodal interactions. We thrive on turning ambitious concepts into functional prototypes, whether it's integrating cutting-edge LLM capabilities or innovating novel conversation models.Working closely with engineering, we iterate on our designs based on user feedback and testing, always striving to make life more convenient and fulfilling for our customers. Our team's diverse expertise allows us to approach challenges from multiple angles, fostering creativity and innovation in every aspect of the Alexa experience.By staying at the forefront of emerging technologies, we continuously explore new ways to enhance Alexa's capabilities and create seamless, intuitive interactions. Our collaborative environment encourages cross-pollination of ideas, allowing us to leverage our varied backgrounds to solve complex problems and deliver transformative experiences for millions of Alexa users.BASIC QUALIFICATIONS- 6+ years of front-end technologist, engineer, or UX prototyper experience- Have coding samples in front end programming languages- Have an available online portfolio- Experience developing visually polished, engaging, and highly fluid UX prototypes- Experience collaborating with UX, Product, and technical partners- Experience in one or more of the following: Native mobile development (Android/iOS), Python, Objective-C, Swift, C#, HTML5/CSS3/JavaScript, web and server programming and Responsive/Adaptive design, Java, SQL- Experience designing rich user interfaces using modern web frameworks (such as React, Angular, and Vue) ...

The Brand Strategist’s primary role is to provide creative and media insights to internal creative teams that helps position Amazon as a full-funnel advertising partner, with a primary focus on top-of-funnel brand advertising campaigns. This role takes the lead in gathering data and research from across the Amazon ecosystem and beyond, to construct insights that drive creative briefs and campaign pitches, help clients better understand how to construct investment in Amazon, analyze results to help drive additional business, and help all parts of the Brand Innovation Lab org find opportunities to optimize our approach to brand strategy. The role will interface with clients, sales, various product and data/research teams, while working closely with Brand Innovation Lab's creative and program management team members. Key job responsibilities• Work with various teams across Amazon to curate first-party data and research, pull third-party research, and leverage your experience and intuition to develop insights the creative team can use to develop creative campaigns and solutions to respond to client RFPs and briefs• Stay informed on various market trends that are relevant to the top endemic advertisers• Become an expert on the various channels within the Amazon ecosystem so you can quickly assess customer behavior trends that are relevant to the media and creative solutions proposed• Be a leader within the team on Amazon channels and customer engagement opportunities• Work closely with sales and account teams, and Brand Innovation Lab Sr Solutions Managers on account planning and media recommendations that support creative proposals• Work with internal teams to conduct a range of tests and studies (e.g., brand-lift study) to address specific client questions or needs• Work with the team to conduct reviews of unsuccessful proposals to identify opportunities to improve our pitches and increase win rate• Lead internal discussions regarding tracking and reporting requirements for all relevant campaigns to ensure we can report on what was promised in the pitch• Work with the account team to conduct post-campaign reports and analyses of performance against pre-determined brand success metrics that help clients see the value of working with Amazon for brand campaigns, and to help sell through additional work• Identify reporting opportunities using non-first-party data sources, like social media• Help develop the Amazon story for why clients should feel compelled to work with Amazon by helping them understand how they can benefit from our customer obsession • Blend quantitative and qualitative approaches to achieve outcomesThe ideal candidate will have a passion for data, be a strategic thinker, be driven to find solutions where none are readily apparent, and have a track record of achieving impressive results. You will thrive in ambiguous situations and be motivated by the opportunity to build something new from scratch. You naturally turn to data to assess marketing effectiveness and develop solutions. You think big but with an eye to a smooth and successful execution. You are a force multiplier, helping all aspects of our work be more effective from better customer experiences to delivering more effective campaigns to increasing win rate and strength of client relationships—you fill a crucial role in the Brand Innovation Lab org taking the next step in our evolution.About the teamBrand Innovation Lab pushes boundaries on advertising products and creates flagship experiences that help the world’s largest advertisers deliver value to customers, and impact the long-term growth strategy of Amazon Advertising. The team develops unique, ad product-agnostic campaign ideas that bring customer insights to life across Amazon, and uncover new ideas that will grant clients access to new parts of the Amazon canvas through integrated brand partnerships and product betas. This role specifically sits within the Endemic Brand Innovation Lab Advertising Pod, working across brands that also sell products via Amazon.com.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree ...

Amazon Health is looking for a talented, word-wise Senior UX Writer with 6-8 years experience to join our highly collaborative and growing User Experience (UX) team. This role will influence and be involved with every aspect of the product development lifecycle, from discovery and refinement to a catching a typo right before a launch. Healthcare can be confusing, impersonal, overwhelming. We’re dedicated to helping people get and stay well, making the things about healthcare that should be easy easier, so patients can achieve better outcomes in their lives. How we talk to our customers is a critical part of this experience. By using clear, approachable language, we strive to make healthcare human — with every word, with every touchpoint. #everydaybetter Key job responsibilities– You have a passion for creating great customer experiences and adopting a human-centered approach to content, design, and product development. – You care deeply about your craft and truly own “the words.” You produce product content that is clear, helpful, human, scalable, inclusive. You’re attuned to the nuances and interpretations of language. – You’re also about more than “the words.” You help shape product strategy and vision, thinking long-term and strategically while still achieving quick wins and short-term objectives. – You’re an expert at knowing what to say and when to say it — as well as knowing what not to say and leave out — always making sure that customers have the right information at the right time. – You develop content frameworks, voice and tone guidelines, product narratives, and other deliverables that explain your recommendations and help people understand the practice of UX writing and content strategy.– You work with cross-functional partners (designers, researchers, product managers, legal, brand, PR, customer care, operations) to drive consensus across teams and advocate for solutions that balance customer needs and business goals. – You’re comfortable with navigating ambiguity and driving toward clarity and solutions. – You ask a lot of questions and sweat the details, whether it’s nailing down requirements, obsessing over text alignment, or inserting serial commas (yes, we use them). You’re all about consistency too, but also know when clarity supersedes consistency. – You champion content-first approaches and opportunities. You’re proactive about finding ways in which language can make a measurable customer impact. – You’re able to shape and bring humanity to customer and patient AI-based conversational experiences.A day in the lifeYou'll work with key partners and teams across a multitude of Amazon healthcare offerings including Amazon One Medical, Amazon Pharmacy, and more, serving bar-raising content for customers, members, patients, and care teams. You'll identify and drive strategic ways to amplify quality content through working with teams to adopt and leverage scalable content systems and resources, in addition to contributing hands-on UX Writing for key initiatives.About the teamOur org's mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with the quality products and services they need to get and stay healthy. We use the best of human-centered design and technology to change the way people think about their health and to ultimately drive better health outcomes. You’ll have the opportunity to make a big impact and join our mission of building experiences that help people live better lives.BASIC QUALIFICATIONS- 6-8 years experience as a UX writer or similar role with a UX or product design team- Demonstrated experience and an emphasis in the creation and team-wide adoption of scalable content systems and resources that effectively empower non-writers to deliver high quality content- Impeccable written and verbal communication skills- A portfolio of relevant work samples with a UX focus, including examples of problems you helped solve, your contributions, and the customer impact- Ability to break down complex topics into concise customer-friendly content- Experience working directly with designers, product managers, researchers, PR, and other subject matter experts- Experience working cross-team and synthesizing feedback and input from multiple stakeholders- Ability to manage multiple projects at once- Demonstrated problem-solving skills, attention to detail, and focus on quality- Experience in crafting human-centered, intelligent conversation flows for consumer-facing AI powered experiences (e.g. large language models).- Bachelor’s degree of equivalent experience in English, Journalism, Marketing/Communications, or related field ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Engineering Strategy team (GES) is looking for a results-oriented, inventive data centre engineer to drive development, implementation and delivery of enterprise data centers strategies through the use of collocation facilities and AWS infrastructure builds, which meet strict quality and performance levels across the globe.You will lead the engineering due diligence efforts for new and expanding regions, which maintain the highest performance standards and utilize innovation to reduce budgets and increase efficiency.Our Senior Global Strategy Engineers:Are strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery.Provide creative engineering balanced with high quality and customer focus.Work as part of a team to accomplish our goals.Perform technical design engineering diligence for global regions.Thrive in a fast-paced environmentUnderstand the best practices for service oriented product deliveryHave extensive experience within the arena of domestic and international data center delivery.The Global Strategy responsibilities include:Working product teams on infrastructure roll-out plans in support of new AWS productsPUE analysisCooling solution analysisLong Lead equipment preparation for the proposed build design.Review of colocation assessment for new regionsSupport the power and water teams with engineering analysis.In conjunction with the Energy Team, work with International Utilities to understand HV/MV substation design and impacts to assess risk and impacts on our buildsManage/review site test-fits and site plansProvide engineering design decisions to the planning team for strategic planning and region selection.Work with internal teams to understand design requirements and solicit internal customer input.Collaborate with other disciplines such as mechanical engineering, electrical engineering, architects to assess how our various products can be deployed in that regionAbility to work on concurrent projects in multiple geographical regions.Escalate issues as required and communicate clearly and effectively at the appropriate level of detail with people from a wide range of technical abilities and backgrounds.In this role, you will interact with Design Engineering, Colocation Engineering, Power, Water, Strategy Business planning and Finance teams. You will also interact with Senior management, Directors and VP's to deliver the engineering planning decisions for approval and feedback.Travel will occasionally be necessary but shouldn’t be more than 25%. International support will be part of the job.About the teamAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in Electrical/Mechanical engineering/Architect or relevant discipline.- 7+ years of experience with industrial/ commercial design or experience directly related to data center infrastructure and data center planning.- In depth understanding of critical data center mechanical and electrical equipment. ...

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, movies, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.The Prime Video UX team is seeking a problem-solving Senior UX Designer to deliver the future vision for how customers discover and watch their favorite content. You'll design innovative interaction experiences that help to shape the future of entertainment.This role is for a hands-on designer who can establish a vision and strategy for our experiences, while leading the delivery of wireframes and visual designs, prototypes and specs for experiences across all Prime Video-supported devices. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.Key job responsibilities- Analyze customer problems and design delightful solutions with measurable impact.- Work closely with product and business teams to develop use cases and high-level requirements.- Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.- Develop and maintain detailed user-interface and interaction specifications.- Independently present work, socialize ideas, and manage stakeholder expectations.- Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.- Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Figma, Sketch, Photoshop and Illustrator- Knowledge of usability principles and techniquesPREFERRED QUALIFICATIONS- Experience defining and maintaining design patterns and UX standards- Prototyping in HTML, JavaScript, CSS or with other design applications.- Experience in delivering design solutions for projects of large scope and complexity- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey mapsType @ to insertKey job responsibilities• Analyze customer problems and design delightful solutions with measurable impact.• Work closely with product and business teams to develop use cases and high-level requirements.• Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.• Develop and maintain detailed user-interface and interaction specifications.• Independently present work, socialize ideas, and manage stakeholder expectations.• Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.• Measure the success and effectiveness of UX innovations.A day in the lifeThe Senior UX Designer for Prime Video will be tasked with solving some of our most complex customer problems daily. You are expected to approach problems with a customer-centric mindset first and design solutions that solve for those customer problems. Day-to-day, you will collaborate with other designers, UX Researchers, Product Managers and Engineers to evolve our content discovery experience.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar ...

We are seeking a self-motivated and talented Senior UX Program Manager with strong organizational skills, great drive, and best-in-class ownership to join our Buy with Prime UX design team. You will work collaboratively with designers, developers, researchers, and product managers, leading projects throughout the planning, design, and development lifecycle to implement simple, scalable approaches that force-multiply design efforts.This role requires deep functional expertise, excellent leadership skills, and the ability to hit the ground running. Reporting to the Manager of Design Operations, you will own key programs and continuous-improvement efforts such as prioritization, intake, tracking and reporting mechanisms, tooling, and other aspects of Design Operations. You will invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies.You are flexible and comfortable with ambiguity, adapting your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilitiesSupport the Design Operations practice, including intake, prioritization, capacity planning, tooling, and process optimization.Define and manage strategic initiatives to improve design team efficiency and impact.Measure the impact of programs and initiatives both qualitatively and quantitatively.Collaborate cross-functionally with designers, developers, researchers, writers, and product managers to ensure a smooth product development process.Create, maintain, and publish reports and dashboards that share project information and illustrate progress against goals.Support the management team with effective team communication, proactive problem solving, and information distribution.Establish and drive a communication strategy to keep the UX team and partner teams informed and aligned on priorities and risks.About the teamBuy with Prime UX is a centralized design and research organization with the Stores organization. Our designers, researchers, writers, and program managers operate as embedded design team members within domain areas to build subject matter expertise, while reporting and operating as a centralized team to drive consistency across products, establish cohesive North Star vision artifacts for Buy with Prime, and support career growth.BASIC QUALIFICATIONS- Bachelor’s degree or equivalent industry experience.- 6+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.- 6+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team.- Excellent written and verbal communication skills ...

Amazon Software Builder Experience has a mission to make Amazon the best place to be a software builder. It was established in 2022 bringing together existing and new teams with a focus on modernizing processes and tools. The organization is invested in deeply understanding the software builder experience in order to uncover areas of opportunity to improve it through tooling or process. As a UX Researcher you will undertake generative, tactical and evaluative research to create insights about the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience. You will collaborate with a team of passionate, supportive and skilled researchers to create new approaches to exciting problems. We are looking for someone very comfortable with quantitative methodologies and approaches. Key job responsibilities* Own all aspects of the user research (study design, recruiting, moderation, analysis, reporting, communicating, socializing research), making autonomous decisions to evaluate which user research methodology approaches work, and which don’t.* Create long-term research roadmaps and opportunity frameworks that align to and inform product strategy and goals.* Collaborate with other researchers, UX designers, product managers, and engineering to help create customer-obsessed solutions by sharing your insights* Be a strategic partner by becoming a domain expert within the software builder experience* Communicate the results of your research and the impact on product design, go-live, and future user research.* Be comfortable with a high degree of ambiguity.A day in the lifeYou'll collaborate with product, design, and engineering stakeholders to identify areas of opportunity for research and become a domain expert in the Amazon software builder experience. You will meet with the UX Research team for crit, where you'll give and receive feedback because we believe in mentorship and learning from each other. You will most likely spend time socializing with your stakeholders/peers over lunch. About the teamUnderstanding that our org has the mandate to make software building awesome for all software builders, our close-knit team of designers and researchers are making that first we build more robust tools. More importantly, we're incorporating the best UX practices into how we build those tools such that they can be scaled out and applied by all Amazonians to make their output truly resonate with customers. And even though we represent 50 products, the UX team meets twice-weekly to share ideas and work so we can cross-inform product recommendations for our entire portfolio. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically. We have a lot of growth opportunity ahead, for our products, the orgs we support, our team, and individual careers.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS* 5+ years of hands-on experience as a user researcher or similar role.* Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result.* Experience with developer tools/experience or nascent technology (e.g. GenAI, Crypto etc)* A portfolio that illustrates how your research informed decision-making, showcasing deliverables, and your ability to extract actionable insights from qualitative and quantitative data.* 5+ years’ experience working alongside a product development cycle, and building relationships between business, UX, technology, and research teams* Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders* Bachelor's Degree in a related field. ...

Are you interested in helping Amazon redefine the meaning of "convenience" in delivery? We are seeking a Senior UX Designer to help us build products and services that enable millions of customers worldwide to get their stuff when, how, and where they want it. You create elegant and simple customer experiences by leveraging systems thinking. You believe in deep collaboration are known for driving cross-organizational alignment. Your human-centered design process includes customer insights, data, UX methodologies, visual design, and accessibility. You will work with product managers, engineers, and executive leaders to develop innovative retail-customer experiences. Your design artifacts drive product decisions and roadmaps. Key job responsibilities• Work design solutions from early concept through final implementation and iteration.• Define, develop, and socialize the vision for innovative new solutions, solving some of our toughest delivery challenges through design-driven approaches.• Lead cross-org conceptual development; work across multiple organizations to identify overlaps and efficiencies in design and product thinking.• Proactively plan ahead, look around corners, and effectively partner with design, product, and engineering counterparts to plan/prioritize work, resolve issues, and remove roadblocks.• Use data and customer insights to confidently defend design solutions with senior leaders.• Lead brainstorming and critique sessions that foster big thinking while raising the bar on the details.• Use systems-level design thinking to drive design solutions.• Advocate for your design solutions by leveraging diverse inputs that influenced the design decisions including customer and business goals, usage data, and research findings.• Develop high level and/or detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.A day in the lifeThe role involves close partnership with senior product managers, tech leaders, and partner teams drive customer-focused innovation impacting millions of customers around the world. You collaborate with designers and researchers to generate innovative ideas and simplify experiences across Amazon. You are responsible for relentlessly advocating for best-in-class CX. You use design expertise (user interface design, branding, interaction models, prototypes, etc.) to create data-informed design solutions. You generate and synthesize diverse types of data to improve products and features. About the teamThe DEX Design team is a multi-disciplinary group with skill sets spanning UX Design, UX Writing, Visual Design, Research, and Marketing. In order to deliver smiles we focus our innovation on:• Customer delivery experiences: We are the face of Amazon's ever-evolving transportation capabilities across programs at Amazon.• Increasing purchase confidence: We create products and features that empower customers' purchasing decisions based on reliable delivery information and controls.• Worldwide scale: We create innovations for customers and logistics operators to ensure that every delivery we make is successful and delightful.BASIC QUALIFICATIONS- 7+ years of UX designer or interaction designer experience- Have an available online portfolio- Experience in delivering design solutions for projects of large scope and complexity- Experience working with stakeholders to plan and execute programs that are strategic in nature- Knowledge of best practices for information architecture and design- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps ...