Facilities, Maintenance, & Real Estate

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilitiesKey Responsibilities include:- Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.- Develop and implement Reliability plans that support increasing the Uptime of the facilityDrive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.- Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.- Provide oversight for budget development and execution, and capital planning.- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.- Leverage the entire maintenance team for the benefit of the North American network.- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.- Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.- Help create a world-class Maintenance organization.- Be willing and able to relocate for the needs of Amazon.BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time. If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems- Develop training plans for Control Systems Technicians- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Maintain and troubleshoot all conveyor systems in the building- Lead and audit preventative maintenance procedures.- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.- Create and close out work orders with data including labor hours, equipment maintenance and parts used- Maintain a positive working relationships across all of the Amazon Operations facility- Develop training plans for service technicians- Develop work plans for emergency repair of critical assets- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation- 50% or more travel requirement pre-launch to complete various building launch and training tasks.Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years experience demonstrating Safety Standards- 3+ year experience in troubleshooting and diagnostics of MHE systems ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time. The Reliability Maintenance Planner / Scheduler will be a member of the Reliability Maintenance and Engineering team and will work with network the Enterprise Asset Management (EAM) team as well as the Reliability Manager to maximize material handling equipment uptime for Operations associates.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.This position is responsible for developing maintenance plans and schedules based on recurring preventive maintenance activities, predictive maintenance data and KPIs. Key activities for this position include screening EAM work orders, auditing equipment to document work requirements and quality, estimate labor hours, materials, tools and equipment for all assigned work orders to support a proactive, reliability-centered maintenance (RCM) program. This role will work closely with Maintenance management, Maintenance Technicians, Control Systems Technicians and Operations teams to plan, coordinate and schedule proactive maintenance activities during available downtime windows. This will help prevent unplanned downtime of material handling equipment and disruption to production activities. The Reliability Maintenance Planner / Scheduler will have a strong focus on Amazon’s leadership principles of Innovation, Bias for Action and Ownership of their maintenance program.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!Key job responsibilitiesKey Responsibilities include, but are not limited to- Responsible for screening work orders, identification of scope, analysis of required level of planning and overall scheduling of maintenance activities given available resources, criticality of work, and available maintenance windows- Perform equipment quality audits to identify and document job requirement- Identify specific safety hazards associated with planned maintenance activities- Estimate required work hours associated with work order tasks and total work duration- Plan parts and materials for reliability improvement projects in order to maximize technician wrench time, improve efficiency, increase system reliability and performance- Ensure all work orders and maintenance activities are derived from EAM and accurately closed out in the system in accordance with Amazon’s maintenance virtuous cycle- Compile equipment information into a job package that is ready for technicians to accomplish each shift; clearly communicate the critical steps in the work process- Collect necessary engineering drawings, technical documents and specifications- Analyze equipment downtime data and develop & manage a warranty process that will drive OEM uptime and lower cost- Drive a proactive maintenance program that ensure 85% of planned work is proactive- Partner with local Reliability Maintenance and Engineering leadership groups to coordinate maintenance activities in support of driving a World Class Maintenance organization- Own and regularly respond with subject matter expertise to maintenance/equipment related questions, own access to and distribution of OEM technical bulletin updates, and facilitate strong communication with OEM vendors- Communicates with Maintenance Managers, Technicians and Control Systems Technicians regarding ideas and procedures that will enhance and optimize future work activitiesBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience- 1+ years of working with computers and Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Travel up to 15% of the time ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a member of the Global Real Estate & Facilities (GREF) team overseeing the Food Services program for corporate office space, this position is responsible for driving strategy and identifying opportunities to improve and optimize food service across the America’s corporate office portfolio.The Food Services Program Manager must demonstrate a sense of urgency, bias for action, attention to detail and be comfortable operating in both the strategic and tactical level. Deep subject matter expertise, along with formal program and project management skills is critical. This individual must also have experience developing, implementing and managing a number of scalable programs, simultaneously.The optimal candidate is an experienced, passionate professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – but not afraid to dive into details. They should have a passion for food services operations and customer experience as well as great attention to detail, and the ability to effectively prioritize and multi-task.The ideal candidate will bring a strategic vision to enhance customer experience, streamline reporting, and drive efficiency across GREF’s corporate office space. Reporting to the AMER IFM Lead, this position offers an exciting opportunity to shape the workplace experience for Amazon employees and drive innovation. The role will be based in Seattle, WA and will include some travel.Key job responsibilities• Develop and implement a comprehensive food services strategy aligned with Amazon's workplace design guidelines and business objectives.• Oversee program including café, catering, commissary, kitchenette, and vending services across AMER corporate office locations.• Oversee and improve food program under following areas; Employee Experience; Financial Management; Vendor Management, Operations Management, Data Management, Technology Strategy.• Lead annual planning process for food services, including demand forecasting, budgeting, and strategy development.• Collaborate with food vendors to plan annual services and offerings.• Conduct periodic site visits to major markets to evaluate service operations; build strong relationships with stakeholders including regional portfolio managers, GREF teams, and partners.• Develop SOPs and review and manage KPI metrics to drive optimal performance of food vendors.• Manage vendor contractual relationships, compliance, and spend; with the goal of optimizing operations and financials based on building size, population, and location• Develop branding and marketing guidelines for food services.• Research and recommend emerging technologies and tools to transform GREF foodservice operations.• Develop and manage the annual budgets and operating plans and present in monthly/ quarterly business reviews, approve program financial reporting, and ensure compliance with Amazon's Spend and Transaction Policy.BASIC QUALIFICATIONS- 8+ years of program or project management experience- Bachelor's degree- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Web Service (AWS) is a comprehensive, evolving, and growing business unit within Amazon.com which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. If you are interested in a career working in a high growth, fast paced and Customer focused work environment then AWS may be the right fit for you.The AWS Global Data Center Supply Solutions Team is looking for a talented, experienced Colocation Lease Analyst based in our Seattle, Austin or DC corporate office campuses. In this role, you will be a key member of the Portfolio & Asset Management team, and report directly to the Sr. Technical Business Manager. Responsibilities include managing Colocation lifecycle from intake/ QC through lease termination and /or renewal related activities to support the existing and expanding data center portfolio.The ideal candidate is detail oriented with strong written and verbal communication skills that can work independently. Candidate should possess a high level of financial and colocation acumen and be able to excel in an extremely fast-paced environment with a high degree of ambiguity.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Key job responsibilities• Ingestion, review and auditing of rent and power datacenter and colocation invoices• Perform quality control over invoice abstraction• Partner with key stakeholders to help ensure accurate and timely payments• Ongoing processing of invoice approvals and invoice payments• Processing of payments in line with internal Spend & Transaction Policies and contractual terms• Track cost savings and avoidance• Manage landlord/vendor account reconciliation• Manage the landlord/vendor onboarding process• Drive monthly portfolio metric and variance reporting• Reconcile payment inquiries for internal and external customers• Lead special projectsA day in the life**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamThe AWS PAM-AMER team consists of regional ownership over Payment Management, Leased Portfolio Management, Owned Portfolio Management and Lease Administration for AMER. Our functions include support for new transactions, management of owned sites, compliance to S&TP and contractual requirements for all real estate and lease payments, and management of critical lease and contract dates. We abstract and manage the contract data for executed real estate and colocation contracts. We are a primary point of contact for landlords/vendors and onsite team escalations, tenant alterations and site improvements, vendor management and tenant management.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS-BA/BS degree in business, real estate, accounting or related experience with a minimum five years of demonstrated experience in lease administration and a minimum two years of experience in commercial real estate-Minimum three years in Office Suite of products (excel, word, outlook) with a minimum three years using lease administration software (TRIRIGA, Accruent, Tango) -Minimum three years of experience in processing rent charges and/or invoices ...

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, occupancy planning, capital investment management, and facility operations for Amazon’s corporate office portfolio across multiple countries. As a Senior Manager on GREF’s Business Partnering (GBP) team, you will serve as the lead business partner (BP) for Amazon’s Worldwide Stores organizations, working with senior leaders of Stores teams, including Retail, eCommerce Foundation, Operations, Selling Partner Services, Grocery, and Amazon Health. This role is the lead point of contact for all GREF matters related to these teams.This role is the node that connects Amazon’s Stores business globally to all of GREF’s services and programs, requiring a high-degree of cross-functional collaboration. The role serves two primary functions: 1/ identify and reduce defects pertaining to Stores’ corporate real estate so that we may improve GREF’s ability to scale; and 2/ elevate the influence of GREF’s suite of products and programs within Stores to provide greater customer experience and efficiencies.The optimal candidate is an experienced BP who excels in an entrepreneurial culture, building trust quickly. They have a strong mastery of the range of challenges within corporate real estate. They have vision, strong leadership and communication skills, and excel at building and maintaining relationships with C-Suite executives. The successful candidate will be able to dive deep and deliver on behalf of the customer when dealing with ambiguity.The role will implement real estate and workplace reporting mechanisms to support Amazon leaders with the data, analytics, and insights necessary to inform their business goals and spend approvals. Key job responsibilities• Partner across enterprise partners (e.g., Finance, PXT, Public Relations, Legal, Security, etc.), all cross-functional GREF real estate teams, Corporate FP&A, and Public Policy to support executive leaders in managing through ambiguity while inspecting and understanding the consequences of choices and trade-offs.• Manage and develop a team of BP support resources.• Build systems and tracking mechanisms to deliver agreed upon SLAs.• Establish rhythm of business for each org, integrating GREF into business-level budget planning process and business review cadences.• Implement reporting mechanisms to support Stores leaders with data, analytics, metrics and research to drive data-based decisions. • Balance Stores’ expectations and needs with Amazon fiduciary stewardship, as well as cost savings mandates and GREF =best practices. • Lead and support the development and delivery of executive-level real estate presentations, recommendations, and business cases; incorporate input from GREF teams to secure decisions and alignment for those presentations.• Partner with GREF teams and external stakeholders to drive the successful development, implementation, and execution of GREF strategies across organizations and regions. • Provide thought leadership, industry best practices and market insights to leadership to inform recommendations and decisions.BASIC QUALIFICATIONS- 7+ years of program or project management experience- 7+ years of cross functional project delivery experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree- Experience defining program requirements and using data and metrics to determine improvements ...