Human Resources

As part of the Amazon-wide Global Talent Management and Compensation team, the Organizational Planning and Effectiveness team’s mission is to enable Amazon to build healthy and effective organizations with the right leaders, in the right roles, at the right time. We develop philosophies, mechanisms and products that guide leaders to inspect and make data-driven decisions to improve their organizational operating models, structures, and executive talent.As the Organizational Design and Effectiveness Principal, you’ll own defining the long-term vision for how we measure and help leaders improve their organization’s effectiveness. You’ll build mechanisms to work closely with talent management, PXT, organizational effectiveness experts and business leaders in each line of business to understand the nuances of their businesses and how organizational effectiveness processes and products could help solve their business challenges more effectively. You’ll partner with our research scientists to advance our understanding of organizational effectiveness at Amazon, and constantly scan academia and industry best practices for innovations we can learn from. You’ll frame decisions for Amazon’s most senior HR and business leaders through writing crisp, data-driven documents and facilitating discussion that codify our organizational effectiveness processes. You’ll be a strategic thought partner and teacher to the team, providing product managers, UX designers, and engineers with a real-world perspective on the fundamentals and the nuances of improving organizational effectiveness. You’ll write guidance and develop support resources for business leaders and their PXT partners to implement organizational effectiveness processes, then work with product managers on our team to embed guidance and processes in our products.Key job responsibilities• Uncovering the root causes of pain points for executives and their HR partners• Sourcing, sharing, and adapting organizational design and effectiveness innovations from industry and academia• Defining the long-term vision for Amazon’s peculiar organizational design and effectiveness philosophies and processes• Influencing HR and business leaders on philosophical and process decisions related to organizational effectiveness• Advising and training product, design, and engineering partners on both strategic needs and practical realities of executing organizational design• Developing and leading ongoing mechanisms to create an organizational effectiveness community of practice across Amazon• Designing research studies in partnership with Research Scientists to advance Amazon’s understanding of how to improve organizational effectivenessAbout the teamThe Organizational Planning and Effectiveness team formed in November 2023 to create a single-threaded focus within Global Talent Management and Compensation. The team is building two enterprise-wide products: an executive talent management product that helps leaders connect business strategy to executive talent strategy, then identify, develop, and match successors to the right roles; and an organizational design product that helps leaders rapidly model alternate scenarios for structures, roles, and reporting relationships. This growing team partners with Research Science, UX Design, and additional talent management teams across the company to build innovative experiences for Amazon’s leaders and their HR partners.BASIC QUALIFICATIONS• Bachelor's degree• Exceptional data-driven, business writing skills• 10+ years of progressive experience in executive talent management and/or organizational design and effectiveness• Experience defining and implementing talent management strategies and programs for large, fast-paced and diverse organizations ...

Amazon’s Advertising IMDb and Grand Challenge (AIGC) Talent Management Team seeks a Talent Management Specialist to help build high impact programs that will help to improve the employee and manager experience at Amazon. The successful candidate will be data-driven and analytically minded. In this role, you will be responsible for gathering, analyzing, and interpreting talent data to provide actionable insights to evaluate our processes and drive strategic talent program decisions across the organization. This position is based in Seattle but will interact with business leaders and HR teams globally.In this role, you will be responsible for evaluating our global talent processes and programs, owning talent business reviews, supporting talent deep-dives across the organization, and developing capacity planning model for executive talent. This role offers an opportunity to influence global team processes and priorities. Program management experience in HR is preferred and the successful candidate will have both a passion for, and a track record of leveraging insights to drive changes in talent programs, balancing competing priorities and thinking creatively to solve complex problems with innovative ideas.Key job responsibilitiesUsing Amazon’s talent management framework, this role will be responsible for evaluating and providing recommendations on talent programs and priorities for AIGC. They will dive deep into our talent data to drive insights which will ensure we implement solutions that are seamless and can be adopted globally. As an HR Specialist, your daily work will be both strategic and tactical; you will set and drive long-term goals and also play an active role in implementation. This role will lead key studies in this space and identify opportunities to influence product road map of central teams. This requires working effectively with Talent Management, HR teams across AIGC, and partner teams in Global Talent Management. A successful candidate will have strong writing and stakeholder management skills. They must have the ability to gather business requirements and partner with the various customers to plan, implement, and improve solutions. High judgment and the ability to influence stakeholders are essential.Key responsibilities include, but are not limited to:• Must Think Big and identify opportunities to scale, augment, or re-imagine our current talent programs to meet our customer needs• Support research studies and talent actions related to improving talent evaluation processes and identify opportunities to experiment• Liaison with the central talent management teams and product teams to influence and improve product roadmap, specifically as it relates to talent products• Must be willing to be cross-trained on talent management processes and support specific aspects of cyclical talent management activities• Identify and implement metrics for the measurement and analysis of program effectiveness• Continuously seeking ways to improve the end-user experience with our content, communications, and resources across the teamBASIC QUALIFICATIONS• Bachelor’s degree i• 5+ years in Program Management (Business or HR), Talent Management, Communications, or related experience.• Proven track record of end-to-end ownership of operational process, change management, and communications.• Demonstrated ability to manage multiple projects or programs- work prioritization, planning, and coordination across teams.• Excellent oral and written communication skills, and must be comfortable engaging with executive level leaders. ...

We are seeking an HR Partner to join our ATS Product & Tech team in Bellevue, WA. At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.Key job responsibilitiesEmployee Relations & Support:• Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.• Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.• Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.• Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.Performance management:• Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.Talent Management and People Development Consulting:• Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.• Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.• Support managers and employees in identifying training opportunities to further develop functional and managerial skills.• Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.HR General:• Act as stewards of the employee experience and Amazon “culture keepers”.• Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.• Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.• Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.BASIC QUALIFICATIONS• Bachelor’s in Human Resources or related field • 3-5 years of relevant Human Resources experience. ...

The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon and the lives, wellbeing, and the value of work of Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models, AI/ML technologies and software solutions to accelerate informed, accurate, and reliable decision backed by science and data. As a research scientist you will you will design and carry out surveys to address business questions; analyze survey and other forms of data with regression models; perform weighting and multiple imputation to reduce bias due to nonresponse. You will conduct methodological and statistical research to understand the quality of survey data. You will work with economists, engineers, and computer scientists to select samples, draft and test survey questions, calculate nonresponse adjusted weights, and estimate regression models on large scale data. You will evaluate, diagnose, understand, and surface drivers and moderators for key research streams, including (but are not limited to) attrition, engagement, productivity, inclusion, and Amazon culture.Key job responsibilities Help to design and execute a scalable global content development and validation strategy to drive more effective decisions and improve the employee experience across all of Amazon Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error Partner closely and drive effective collaborations across multi-disciplinary research and product teams Manage full life cycle of large-scale research programs (Develop strategy, gather requirements, manage and execute) BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a proactive, articulate and enthusiastic individual for the role of P&P Ops Partner. This position will report to the People and Places Operation and Compliance Lead and will play a vital role managing the entire employee lifecycle by leveraging technology. The P&P Ops Partner is responsible for maintaining data across Audible’s HR systems, including Workday, ADP and PeopleSoft. This early career role requires a strong understanding of HR data management best practices, analytical skills, and the ability to serve as a subject matter expert on day-to-day HR operations.ABOUT YOUYou are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative, fast-paced environment. Your exceptional communication skills and customer service orientation allow you to effectively support internal and external customers. As a People & Places Operations Partner, you will...- Process data integrations between Workday, ADP, and other HR platforms to facilitate seamless data flows- Accurately process employee lifecycle events, such as new hires, terminations, and leaves of absence, ensuring timely updates in all relevant systems- Conduct regular audits and data reconciliations to ensure accurate and consistent data across HR systems- Provide tier 1 support to employee inquiries via HR inbox and ticketing system- Perform data analysis using tools like Excel (e.g., VLOOKUPs) to verify data and support HR data governance- Provide guidance and training to Managers, and HR Partners on system functionality inclusive of process proficiency and data management best practices- Collaborate cross-functionally to improve HR processes, identify opportunities for automation and improvement- Provide support for ad-hoc HR projects and initiatives, contributing to the overall success of the HR operations functionABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of experience in an HR data management or HRIS role- Bachelor's degree in business, HR, or a related field- 1+ years of human resources experience ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you both data savvy and emotionally intelligent? We are looking for a dynamic HR professional to join our Amazon Web Services (AWS) as the global HR leader for our Global Startup organization within AWS Global Sales (AGS). In this position, you will help your business leaders to develop and execute HR strategies that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as broader projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Key job responsibilitiesIn this role, you will:• Develop and implement people plans and solutions in order to achieve people initiatives and deliver results. This includes serving as a critical champion of programs that help to export talent to the broader AWS organization from customer teams. • Partner with senior leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where all employees can thrive and grow. • Working closely with specialist central HR teams, as well as matrixed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation/rewards.• Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans. • Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development. • Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. • Partner with the business to lead our Organization and Leadership Review, which focuses on succession planning, talent development and organizational health priorities.• Provide compensation support including salary planning, approval of salary actions, and promotions. • Partner with central HR Partner (AWS Builder Experience Team) organization to work with line managers and employees to address various employee relations issues, fairly representing all interests. • Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent.A day in the lifeDay to day this person will: - Work with VP of Startup and executive leadership team to develop and implement organizational initiatives and solutions at scale.- Define people goals that are based on business drivers and tied to strategic priorities of the business.- Earn trust as a partner to the extended PXT leadership locally and regionally/globally.- Partner with business leaders on organizational design, workforce planning, succession planning, and skills assessment and development.- Provide coaching to VP and leadership team.- Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.- Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience.• 10+ years of experience in an HR Generalist role, preferably in a business partner role in the tech industry.• 5+ years’ experience working as a business partner, and driving organizational change initiatives and developing talent management plans for global organization teams.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills.• Previous employee relations and talent assessment experience. ...

Are you excited about the future of home entertainment? Do you get energized by partnerships with innovative, fast-paced, high growth businesses? Are you excited to learn more about the Technology that drives Prime Video’s premium streaming services, which offers a vast collection of TV shows, movies, and live events from one convenient location?We are seeking a Senior HR Business Partner (HRBP) to partner with the Prime Video & Studios Technology organizations. The HR leader in this role would partner closely with senior leaders across our most exciting and innovative Tech organizations. These teams focus on Prime Video's global app experience from web to mobile to living room platforms, the resilience and availability of our services as well as their security.This HR leader would partner closely with business and tech leaders on talent priorities that lead to business impact, including employee experience for teams of builders, org health and efficiency, building and retaining a diverse Tech workforce at all levels, driving and innovating improvements to our Tech promo process, and supporting org design and talent placement discussions with our leaders.To drive these priorities effectively, this individual must have the ability to learn complex, diverse businesses in depth, understand nuanced differences between tech roles, influence with data, innovate and drive people initiatives that lead to business impact, and coach senior leaders to maximize their leadership effectiveness. Prior experience partnering with Tech teams is desired but not essential.If you get energized by a deep partnership with business leaders to drive high-impact HR strategies, this is the role for you!Key job responsibilitiesThis is both a strategic and hands on role including improving organizational effectiveness & design, leading change management, providing leadership coaching and driving HR functional excellence. Successful candidates will also demonstrate:• Genuine curiosity and ability to interpret business goals and recommend new approaches to talent acquisition and management.• A true hands-on approach and a willingness to go to the "frontline" to understand our employees and our customers.• Experience with multi-functional and ever-changing work environment.• Coaching and mentoring at all management levels.• Creative problem solving that works backwards from the end customer and the business client.• Success in creating and driving effective career development, retention, and recognition programs.• Being an enthusiastic team player with a strong drive to create meaningful client relationships.• The ability to think big but also not be afraid to "roll up your sleeves."• The ability to manage multiple priorities simultaneously while continually moving initiatives forward.• Must be able to interface at executive levels of the organization.• Excellent organization and interpersonal skills.BASIC QUALIFICATIONS• 5+ years of relevant Human Resources experience • Experience working across a global organization and with multi-territory support. • Bachelor’s degree or higher, in Human Resources or related field ...

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Recruiter will work with a team of recruiters and recruiting coordinators focusing in the areas of candidate talent search and placement, process improvement, strategy development and will act as a sourcer for supported groups. They will foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.The candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. They have a reputation for being exceptional at candidate generation, client/account management, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate pushback and a sense of urgency, and understand the value of providing amazing customer service.Key job responsibilities• Partner with research teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.• Must be able to understand how to recruit passive candidates from top PhD and Specialized Masters programs.• Build and maintain network of potential candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios.• Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.• Articulate in writing a strategic recruiting plan with deliverables, timelines and a formal tracking process.• Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare a candidate slate within an appropriate and consistent timeline.• Ensure an excellent candidate experience through prompt follow up and communication with candidates throughout the candidate’s lifecycle from initial contact to start dateBASIC QUALIFICATIONS• Bachelor's degree• 4+ years of technical recruiting experience in high volume/high hiring bar environment (corporate and prior university recruiting preferred)• Account management skills - experience partnering with hiring teams to build effective sourcing, assessment, and closing approaches while managing customer expectations ...

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.BASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills ...

We believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! Career Choice, one of Amazon's flagship upskilling programs, empowers employees to learn new skills for career success at Amazon or elsewhere. We meet individual learners where they are on their education journey through a variety of education and upskilling.The Career Choice team is looking for a driven, talented, and experienced program manager to join our onsite execution team. A successful candidate will be someone who is comfortable with all elements of ideation, communication, program management, customer research and branding. This role, within the Career Choice marketing team, will be responsible for onsite engagement and deep collaboration with HR partners across our fulfilment network. Additionally, this role will support marketing campaign planning, marketing tactics, and employee insights. This role will develop launch marketing strategies in close collaboration with cross functional teams. You will be responsible for developing and executing content experimentation initiatives, analyzing metrics and providing actionable insight into performance, as well as making recommendations on marketing plans. In addition to strong marketing skills, the candidate must have strong strategic and systems thinking, organizational skills, experience supporting multiple teams, and acute attention to detail. Excellent communication, presentation, and interpersonal skills are a must.Key job responsibilities- Event Management: Responsible to project manage and execute Schools fairs and other Career Choice events across NA – USA, Canada and Costa Rica. Coordinate with program team and site successful execution and employee satisfaction. - PXT Engagement: Communicate to PXT across NA sites any program updates ensure PXT engagement and continuous support. Manage PXT channels such as monthly email, & wiki page. Including content strategy and performance measurement. Develop experiments based on customer insights that drive participation growth and value from the program.- Onsite campaign support: Support Career Choice marketing team with onsite campaign execution including onsite marketing material delivery and placement. - CC TV Management: Accountable to manage 80+ Career Choice onsite TVs, ensure its readiness and effectiveness. Create and develop materials and engaging content to be launched into CC TVs. - New Site launches: Monitor new sites launching in the NA and ensure they receive onboarding to Career Choice, access to marketing materials etc.- Reporting: Own weekly and monthly reporting of the marketing activities and performance of marketing assets. Report to Snr. Manager onsite performance, contribute to QBRs and MBR. - Support Storytelling: Support with Career Choice storytelling in NA by searching for program success stories, delivery of onsite celebratory content or coordinate filming of user generated videos. - Support Case management: Support case management for Marketing and event related cases from PXT stakeholders. Continue driving content improvements (e.g. wiki FAQs) to reduce re-occurring PXT cases.- Develop experiments based on customer insights that drive participation growth and value from the program- Create messaging strategies to highlight the best of the Career Choice benefit and features to our diverse customer base- Be the primary owner of communication requests, owning and driving facilitation from end to end.- Own and support our internal program team and be able to swiftly prioritize and multi-task based on strong business judgement.- Identify the most customer centric path forward, and write content which fits the situation.- Perform quality checks of content to ensure the end customer experience is ideal.- Regularly manage delivery of various types of marketing content such as notification, articles, blogposts, Posters, flyers, webinars, presentations, case studies, scripts and more.- Own weekly and monthly reporting of the marketing activities and performance of marketing assets.- Utilize metrics to deep-dive into issues, uncover driving trends and patterns and drive improvements.BASIC QUALIFICATIONS- Bachelor's degree- Experience in program or project management- Experience with Internal communication, content creation and event management.- Internal or external communications experience with operations ...

The Organizational Effectiveness team is responsible for diagnosing, designing, and delivering innovative organizational development solutions to drive positive, sustainable growth across the business. We are a team of organizational development experts, program leaders, and analytics professionals ready to tackle a wide range of organizational structure and operating model challenges. We work collaboratively with other groups to enhance the way our organization is structured and positioned, as well as how work is delivered across teams, in order to unlock business impact, and shape the future of work.Amazon is seeking an experienced organizational effectiveness leader to spearhead high-profile needs across the AWS business. As the Principal, Organization Effectiveness, you will be responsible for envisioning and implementing innovative organizational development solutions that empower our employees and elevate our ability to deliver for customers. Your mission will be to leverage the latest research, data, and methodologies to transform how we structure, align, and operationally enable our workforce.Key job responsibilitiesOrganizational Assessment & Design• Conduct comprehensive organizational assessments to pinpoint opportunities for growth across culture, mindsets, and behaviors• Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps• Design scalable, high-impact organizational solutions (structures, roles, processes, capabilities) tailored to evolving business needs• Continuously enhance solutions by studying internal data, industry trends, and cutting-edge practicesOrganizational Development & Transformation• Partner with leaders to optimize organizational performance, drive high-performing teams, and manage large-scale changes• Guide senior teams in resolving role ambiguities, process inefficiencies, and other organizational challenges• Lead the design and delivery of enterprise-wide organizational effectiveness experiences, services, and toolsChange Management & Strategic Communication• Expertly lead dotted-line, cross-functional teams to maximize performance and achieve goals in ambiguous environments• Develop high-impact, strategic communications that prioritize the user experience and drive adoption of new ways of working• Set the strategic direction for and lead subject matter experts in delivering purpose-led, resonating change contentAnalytics & Continuous Improvement• Define, track, and communicate appropriate performance metrics to stakeholders• Leverage data and insights to drive continuous improvement of organizational solutions and increase transformation success• Partner with analytics experts to holistically evaluate solution effectiveness and unlock organizational valueTravel is expected.BASIC QUALIFICATIONS• Bachelor's degree in Industrial/Organizational Psychology, Organizational Development, or a related field• Minimum 10 years of experience leading complex, enterprise-wide organizational development initiatives• Expertise in organizational design and effectiveness, change management, and strategic workforce planning• Bar-raising qualitative and quantitative research and analytics skills• Demonstrated success in organizational assessment, user research, and data-driven solution design• Proficiency in systems thinking, human-centered design, and organizational development approaches• Expertise in emerging organizational development practices, tools, and technologies• Strong business acumen and sound judgment to understand customer needs and shape strategies• Proven ability to build trusted partnerships, lead matrixed teams, and influence senior stakeholders• Data-driven decision making and a continuous improvement mindset• Excellent communication and presentation skills across technical and non-technical audiences ...

Career Choice is Amazon’s education benefit designed to support our front-line employees in advancing their careers through skills training and education. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.We are seeking a results driven Senior Marketing Manager to oversee Career Choice strategic communication across 14 countries in North America and Rest of world.You’ll be responsible for conceptualizing, executing, and analyzing big marketing campaigns, with a particular emphasis on increasing engagement for our associate population, driving awareness for top content and re-enforcing the Career Choice brand. Through strategic and creative thinking, leveraging customer insights, and demonstrating operational excellence, you’ll flawlessly execute a comprehensive marketing plan for the Career Choice Program and develop campaigns that increases associate engagement.This is a highly cross-functional role that requires close partnership across teams such as Product, BI, Internal Communications, PR and Policy to manage multiple milestones and shifting requirements in a fluid, fast-moving environment.You will build, deliver, measure, and refine strategies for associate engagement, and retention.Key job responsibilitiesYou will have demonstrable expertise in data-driven lifecycle marketing strategy as well as campaign execution and measurement. You will be comfortable dealing with ambiguity as we test our way into new marketing placements and channels. You will have shown you’re able to work in a dynamic, international environment and can deliver results.You will have demonstrable expertise in building large-scale marketing campaigns, brand building, and post-campaign measurement. You will be comfortable working across several internal teams to bring campaigns to life. You will have shown you’re able to work in a dynamic, international environment and can deliver results.Strong drive for results, with the ability to manage independently and take calculated risks while thinking big and outside the box.The ideal candidate will be comfortable dealing with significant ambiguity, have strong ownership, can work successfully across global teams, and have a good sense of metric based decision making.Takes a data-based approach, including coordinating A/B tests, to measure success and deliver results, focusing efforts on campaigns that successfully connect eligible associates with relevant resources and participants and graduates with upskilling opportunities.Operationally executes on defined strategy with our internal partners, undertaking the campaign creation process through deliberate communications plans including content, materials and recommended channels and coordinating partners to deliver against business objectives and campaign goals.Unpack marketing insights using A/B testing and targeted communications to help paint a picture of the hourly associates marketing dynamics and behavior in collaboration with Associate Experience & Product.BASIC QUALIFICATIONS- 8+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor’s degree in Communications, Marketing, or a related field- Portfolio of work demonstrating digital storytelling capabilities ...

This role will be both hands on and strategic providing human resource leadership in the development and implementation of HR strategies that foster growth, innovation and organizational effectiveness. The individual in this role must first understand the business priorities and translate them into an HR plan that supports the business. The HRBP will assess capability and needs in the areas of leadership & management development, career development, performance management, employee relations, compensation and talent acquisition, and drive appropriate solutions in these areas.You will partner with your business clients to help find, grow and keep the Earth's best talent. Whether coaching your clients on leading their teams, navigating and resolving employee relations issues or developing innovative solutions and programs to deliver results for our business, you will be the champion of Amazon's culture and values, partnering with your clients to help them build customer obsessed teams.Amazon looks for individuals who can think strategically as well as roll up their sleeves and dive deep into practical application. This role will require the ability to establish HR priorities and operating mechanisms to drive change. You must be able to interface with leaders at all levels through excellent communication skills, data driven analytical thinking and ability to perform in a fast paced, rigorous and ambiguous environment.BASIC QUALIFICATIONS- Bachelor’s degree or higher, in Human Resources or related field- 5+ years of experience in an HR Business Partner role or related HR role with broad knowledge and experience in human resources management. ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Amazon Infrastructure Services (AIS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, AIS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

In this role, you will work with our Global Executive Development (GED) team to establish and drive our strategy, build relationships, lead special projects, and ensure successful design, delivery, and measurement of development programs and experiences for Amazon’s senior leaders. You will work both independently and as an integrated member of the global talent management and compensation team to conduct detailed training needs assessments, design and build innovative learning solutions across a variety of modalities (experience-based, simulated, self-directed, and high touch).Key job responsibilities- Lead multiple learning projects and designs that enhance our ability to efficiently and effectively to ensure our leaders have the capabilities to deliver for our customers today and into the future.- Conduct detailed training needs assessments in partnership with senior leaders and relevant subject matter experts.- Craft and execute innovative and peculiar executive learning paths, leveraging varied development modalities (including tech enabled learning, on-the-job/experience-based, blended, augmented/virtual-reality, performance support, simulations and gamified approaches).- Articulate learning measurement and learning sustainment strategies to validate that our proposed solutions are having impact.- Partner with executive product teams to ensure learning strategies are integrated into the talent management ecosystem (e.g., insights about our talent should feed development design decisions, which should in turn enhance our leadership pipeline).- Maintain knowledge of current trends in the realm of instructional design, learning technology, science, and analytics through research, conducting experiments, and crafting/presenting white papers.A day in the lifeYou will never have a boring day in this role. We are a fast-paced, energetic team delivering some of the most impactful executive level programs and experiences for Amazonians.About the teamWe are a small, scrappy team comprised of Amazonians who live to solve problems and get stuff done. No task is too small, or too big, and there is never anything that isn't in our job description. We love Learning, Being Curious, and Delivering Results!BASIC QUALIFICATIONS- Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field. - 7+ years’ experience in designing innovative learning to support adult learners in a corporate context. - Experience working with subject matter experts, stakeholders, and leaders to design learning journeys and establish personas. - Knowledge of learning science and instructional design and assessment methodologies given a corporate context. - Excellent project management and organization skills including a proven track record of taking end-to-end ownership and driving results with a strong attention to detail. ...

Amazon University TA, Recruiting team is seeking a talented Recruiter that will support hiring for Campus talent. In this role, you will: - • Partner with the business teams across to understand hiring needs • Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon • Identify opportunities for improving candidate experience and scheduling efficiency • Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvementsThe ideal candidate must be able to earn trust and influence autonomously with key stakeholders. They must be able to plan and prioritize against customer targets, manage candidates against tight timelines, have demonstrated ability to use metrics to drive and show results, while remaining calm in times of high volume and ambiguity. Thriving in a fast paced environment and having a strength in problem solving will be critical to success in this role. The best candidate will draw on extensive knowledge of Talent Acquisition while forging dynamic relationships with business leaders, cross functional partners, and centralized Amazon University Talent Acquisition program teams. Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

Do you want to leverage your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If so, People eXperience Technology Central Science (PXTCS) would love to discuss how you can make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that enhance Amazonians' well-being and their ability to deliver value for Amazon's customers. We collaborate with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.In this role you will lead and grow a team of scientists responsible for the science strategy and technical implementation innovations across our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power leaders across Amazon to make decisions about their businesses. You will build and develop a high-performing team while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP level.As a people manager, you will coach and mentor your team to identify opportunities where science investment can have material impact on our long-term objectives or annual goals, and help them build consensus around needed investments. You will guide your team across different business domains (corporate, operations, safety) and analysis levels (individual, group, organizational), using various modeling approaches (linear, tree, deep neural network, and LLM-based), enabling stakeholders to make challenging and strategic decisions. While primarily focused on people leadership, you maintain technical depth to effectively review and guide your team's development and delivery of complex science modeling and implementation problems.You will develop your team's technical vision while staying current with emergent AI/ML science and engineering trends, helping your organization focus in a rapidly evolving landscape. Key responsibilities include organizational planning, hiring strategy, career development, and building the next generation of technical leaders. We are looking for a people leader who can create an inclusive team environment, think big, move fast, and inspire their team to transform the way leaders use data to drive business success. If you excel at building and leading high-performing technical teams and are passionate about developing both technology and people, come join us as we work hard, have fun, and make history.BASIC QUALIFICATIONS• Master's degree in a quantitative field (economics, computer science, statistics, or equivalent).• 10+ years of experience applying ML to solve complex problems for large-scale applications.• Proven track record of hiring and managing science teams and delivering impactful results.• Expert knowledge of machine learning algorithms and techniques.• Project management experience for working on cross-functional projects.• Strong verbal and written communication skills. ...

In Amazon Games, HR professionals can have a profound impact on any organization. When you’re building teams and products like these, you change lives. Your bold ideas are not only welcome, they’re essential. We seek a Sr. HR Business Partner to engage with our Amazon Games teams whose initiatives are often outside of Amazon's current space and whose ethos is to build teams that move fast, take risks, and revolutionize the problem space. The Sr. HR Business Partner will work with business leaders and managers on the talent strategy needed for high growth and unique business models, as well as build an environment where employees thrive at thinking big and inventing.The Sr. HR Business Partner will oversee talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts. To be successful in this role, the Sr. HR Business Partner must understand business priorities and translate them into an HR agenda that drives the business. The Sr. HR Business Partner will help business leaders look around corners with data-driven recommendations for innovative and scalable solutions as well as iterating on current programs to improve performance, retention and the employee experience.The role will collaborate closely with managers and employees to implement HR programs including talent reviews, compensation planning, career development, performance management, actioning employee survey data, and internal processes and policies. The ability to collaborate across groups, influence all levels of the organization, and roll up your sleeves and engage are critical success factors. High business acumen, coaching skills, excellent communication skills, and planning/project management skills are also essential. Finally, the Sr. HR Business Partner will balance competing priorities and conflicting opinions in order to facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Able to travel, as appropriate.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 7+ years of Human Resources experience, preferably in a HR generalist role- Knowledge of employment laws such as ERISA, COBRA, ADA, and other federal and state laws covering discrimination and equal opportunity employment. ...

As the Senior Program Manager for Recruiter Enablement and Adoption, you will be responsible for building and owning an initiative to improve the overall recruiter enablement through the effective use of marketing resources. You will deeply understand the recruiting journey by creating a comprehensive recruiter journey map, and then work closely with the marketing team to develop solutions that enhance recruiter enablement and the candidate experience.Key job responsibilities- Build and maintain a detailed recruiter journey map to provide TA stakeholders with a visual representation of the marketing resources available at each stage of the recruiting process- Identify gaps in the current recruiter enablement offerings and work with the marketing team to develop solutions to address those gaps- Drive broad adoption of the marketing resources among the global recruiter community, tracking usage and reporting on the impact- Work closely with the broader PM community within the WWAS TA organization to understand their challenges and help implement enablement solutions- Establish a network of key POCs embedded within each TA vertical to serve as partners for promoting awareness and adoption of the marketing resources- Collect feedback and insights from the POC network to inform the continuous improvement of recruiter enablement offeringsAbout the teamThe Amazon Stores Talent Acquisition Marketing, AMER (Marketing) is dedicated to enable Talent Acquisition teams across Operations, Consumer and G&A in the Americas.Our main role is to enable TA teams to reach and engage with potential candidates by providing resources to learn about their audience and how to reach them, while proactively building marketing programs to fuel the talent pipeline. We manage programs across employer brand and recruitment marketing to deliver a best-in-class candidate experience while empowering recruiters to improve awareness of and consideration for the roles they support.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Proven track record of driving cross-functional initiatives and delivering results- Excellent stakeholder management and communication skills- Strong analytical and problem-solving abilities- Experience creating journey maps and developing data-driven solutions- Passion for improving the recruiter and candidate experience- If you are an experienced program manager excited about the opportunity to transform recruiter enablement, we encourage you to apply for this role. ...

We believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.We expect that you come to the team with experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, facilitating regular business reviews, and facilitating strategic interventions to facilitate positive outcomes for Amazon associates. Key job responsibilities- Drive overall program strategy for an assigned Field of Study (e.g. Technology, Transportation, Healthcare), as well as tactically engaging teams within and outside our organization to deliver high-quality program options for Amazon associates- Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates- Identify and learn from high-performing educational provider partners- Apply advanced knowledge of postsecondary education and systems to coordinate program design and launch within schedule and budget constraints- Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics- Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level- Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other benefit managers and team members for large projects- Recommend improvements to the way our programs are scoped, built, and deployed- Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksBASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Related experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition ...