Human Resources

As a Senior User Research Operations Manager, you will be responsible for driving programs that optimize user research throughput, quality, and impact across the organization. In this role, you will lead user research operations and spearhead initiatives to enhance team efficiency, research processes, and insights delivery.Your key responsibilities will include:- Developing and deploying a state-of-the-art user research toolchain to empower researchers, streamline workflows, and improve data management- Owning and driving transparent user research project tracking and reporting mechanisms to ensure visibility, accountability, and data-driven decision making- Collaborating with user research, design, science, product, and engineering teams to create and manage research-focused guidelines, best practices, and knowledge sharing- Identifying opportunities to scale and optimize user research efforts through innovative, yet simple and repeatable approachesYou will work with a high degree of independence and ownership, leveraging your deep expertise and practical experience in user research. This includes a strong background in research methods, data analysis, and translating insights into actionable recommendations. Your track record should demonstrate success in creating and managing a wide range of user research programs and toolchain improvements that have delivered measurable business impact. You thrive in ambiguous and evolving environments, adapting your approach to meet the diverse needs of cross-functional partners.Importantly, you will also possess strong alignment and facilitation skills, helping to drive consensus and ensure user research efforts remain tightly connected to organizational goals. You will empower researchers to scale their impact in an innovative, sustainable, and customer-focused manner.If you are a critical thinking self-starter with an in-depth understanding of user research workflows, and a proven ability to elevate research impact through measurable, scalable programs, we encourage you to apply for this exciting opportunity.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and user research to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 5 years experience in user research and/or UX research operations and program management.- Experience working with UX design, user research and development teams.- Familiarity of user-centered design and iterative development processes.- Demonstrable history of influencing cross-functional stakeholders.- Strong written and presentation skills. ...

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...

Amazon Connections is an innovative program that gives Amazonians globally an effective way to give feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content to teams around the world, and measure specific outcomes. Our goal is to strengthen Amazon’s workplace culture and help develop leaders who earn trust, remove barriers to excellence, and make Amazon an inspiring place to work.We are currently looking for an accomplished front end developer to build world-class user interfaces for our customers. Are you an expert in web technologies? Want to use this expertise for creating the next generation Survey customer experience? We are looking for smart, motivated Front End Engineers passionate about delivering a world-class customer experience to help take Connections to new heights.If you have the skills for building high-performance, customer-friendly products that delight customers, and are interested in cutting-edge cloud computing, this is the job for you.Key job responsibilitiesSuccessful candidates for this position will have a strong background in building web applications using current technologies such as HTML5, JavaScript and CSS and web-UI frameworks like jQuery, React, Flux etc. Equally important to these specific skills are a candidate's ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, and find creative and scalable solutions to difficult problems.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Come build the future of privacy with us! To get there, we need exceptionally talented, bright, and driven people. We work in a fast-paced environment across multiple industries, never losing our passion for customers. As a member of the Workplace Trust: Privacy, AI, and Risk team, you will play a key role in operationalizing privacy across Amazon’s global employee, candidate, and contingent worker populations. This includes engaging with multiple stakeholders across the enterprise to help ensure compliant outcomes. You will be responsible for consulting with key stakeholders to drive alignment with global privacy regulatory requirements, including CPRA and GDPR. In the execution of Amazon’s global privacy obligations, you will rely heavily on your subject matter expertise, as well as your case management, analytical, and relationship building skills to develop and deploy innovative strategies for data protection. The identified candidate will demonstrate proven experience to: support diverse stakeholders; evaluate control effectiveness; understand levels of potential risks and how to address them; provide in-depth consultation; and have the ability to synthesize diverse data to identify patterns, draw conclusions, and prioritize remediation efforts using risk management concepts. Excellent writing skills are required as the output for this role will be documentation that aligns to privacy regulations worldwide. The ‘day-to-day’ aspect of this role will be to review internal Amazon systems for compliance with global privacy obligations. As part of this you will provide proactive guidance for upcoming tech builds and roadmaps, work with senior leaders on acceptable business risk when applicable, and track remediation actions as needed. You will be responsible for knowing the privacy risks of systems, and ensure the system owners follow the correct paths to full compliance. After reviewing each system, you will be responsible for creating a Data Protection Impact Assessment (DPIA) and Record of Processing (RoP) for regulatory need. Key job responsibilities* Consult with global legal, finance, benefits, IT, information security, and HR policy, process, vendor, and application owners to ensure that sound protocols are in place to mitigate privacy risks. * Monitor known and emerging risks, measure internal control effectiveness, and develop and own action items to remediate identified risk issues. * Socialize and secure commitment for remediation and risk management strategies. * Develop deep knowledge of employee privacy obligations and data privacy processes and solutions utilized by Amazon. * Assess areas for privacy program improvement and implement solutions.* Consult on the development of business requirements for new system implementations and enhancements. * Draft written narratives to communicate obligations, risk analyses, and recommendations. * Inventory risk and compliance obligations in a governance, risk and compliance (GRC) system framework. * Prepare other supporting documentation such as manager and employee communications, FAQs, and standard operating processes. * Respond to questions and troubleshoot issues. * Manage other risk and compliance related projects, as needed, to systematically reduce privacy risks. * Ability to travel up to 10% including international destinations.BASIC QUALIFICATIONS* Significant experience in a privacy, legal, compliance or risk management role* BA/BS degree or equivalent experience ...

Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.As an HR Business Partner on the Sub Same Day Delivery People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team. To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance.Key job responsibilities- Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear. - Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health. - Execute employee engagement strategies and rewards and recognition programs. Regularly inspect employee sentiment mechanisms and identify, escalate and take partners when concerns or trends are discovered.- Provide developmental coaching and feedback to business leaders, including managing difficult employee issues, and delivering on organizational goals. - Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees. Hold leaders accountable to equitable selection, retention, and development of their employees.A day in the lifeA typical day in this role involves providing strategic and tactical leadership guidance, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. Responsibilities also include partnering with leaders at multiple levels of the organization to develop forward-looking goals and actions focused on the employee experience and operational objectives. Every day brings exciting new opportunities to make a meaningful impact on the lives of our employees and customers.About the teamSub-Same Day Fulfillment Centers (SSD-FC) are an integral part of meeting Amazon’s customer promise through Prime same-day delivery. In tandem with its Rapid and Rural Logistics business parallels, these locations strive to serve over 80% of Prime customer demands across North America. – And with people at the heart of it all, our commitment to provide HR functional excellence continues and grows. Known as People, Experience and Technology (PXT) , our HR team members are present onsite to help drive tactical leadership direction, while providing top-notch internal customer support. PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of human resources generalist experience, or a blend of HR and Operations. ...

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. This role will cover Sacramento, CA, Las Vegas, NV, ID, CO, AZ and CO. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS- Bachelor's Degree- 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired- Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience- Skilled in MS Excel, Word, SharePoint & PowerPoint ...

We believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! Career Choice, one of Amazon's flagship upskilling programs, empowers employees to learn new skills for career success at Amazon or elsewhere. We meet individual learners where they are on their education journey through a variety of education and upskilling.The Career Choice team is looking for a driven, talented, and experienced program manager to join our onsite execution team. A successful candidate will be someone who is comfortable with all elements of ideation, communication, program management, customer research and branding. This role, within the Career Choice marketing team, will be responsible for onsite engagement and deep collaboration with HR partners across our fulfilment network. Additionally, this role will support marketing campaign planning, marketing tactics, and employee insights. This role will develop launch marketing strategies in close collaboration with cross functional teams. You will be responsible for developing and executing content experimentation initiatives, analyzing metrics and providing actionable insight into performance, as well as making recommendations on marketing plans. In addition to strong marketing skills, the candidate must have strong strategic and systems thinking, organizational skills, experience supporting multiple teams, and acute attention to detail. Excellent communication, presentation, and interpersonal skills are a must.Key job responsibilities- Event Management: Responsible to project manage and execute Schools fairs and other Career Choice events across NA – USA, Canada and Costa Rica. Coordinate with program team and site successful execution and employee satisfaction. - PXT Engagement: Communicate to PXT across NA sites any program updates ensure PXT engagement and continuous support. Manage PXT channels such as monthly email, & wiki page. Including content strategy and performance measurement. Develop experiments based on customer insights that drive participation growth and value from the program.- Onsite campaign support: Support Career Choice marketing team with onsite campaign execution including onsite marketing material delivery and placement. - CC TV Management: Accountable to manage 80+ Career Choice onsite TVs, ensure its readiness and effectiveness. Create and develop materials and engaging content to be launched into CC TVs. - New Site launches: Monitor new sites launching in the NA and ensure they receive onboarding to Career Choice, access to marketing materials etc.- Reporting: Own weekly and monthly reporting of the marketing activities and performance of marketing assets. Report to Snr. Manager onsite performance, contribute to QBRs and MBR. - Support Storytelling: Support with Career Choice storytelling in NA by searching for program success stories, delivery of onsite celebratory content or coordinate filming of user generated videos. - Support Case management: Support case management for Marketing and event related cases from PXT stakeholders. Continue driving content improvements (e.g. wiki FAQs) to reduce re-occurring PXT cases.- Develop experiments based on customer insights that drive participation growth and value from the program- Create messaging strategies to highlight the best of the Career Choice benefit and features to our diverse customer base- Be the primary owner of communication requests, owning and driving facilitation from end to end.- Own and support our internal program team and be able to swiftly prioritize and multi-task based on strong business judgement.- Identify the most customer centric path forward, and write content which fits the situation.- Perform quality checks of content to ensure the end customer experience is ideal.- Regularly manage delivery of various types of marketing content such as notification, articles, blogposts, Posters, flyers, webinars, presentations, case studies, scripts and more.- Own weekly and monthly reporting of the marketing activities and performance of marketing assets.- Utilize metrics to deep-dive into issues, uncover driving trends and patterns and drive improvements.BASIC QUALIFICATIONS- Bachelor's degree- Experience in program or project management- Experience with Internal communication, content creation and event management.- Internal or external communications experience with operations ...

The role leads the HR function for the Devices Design Group (DDG) led by a VP within the Amazon Devices and Services (D&S) organization. DDG’s charter is to leverage design to create a seamless customer experience across our various device offerings and enrich day to day lives of the customer. This organization owns the product design for all Amazon devices including but not limited to FireTV, Tablets, e-readers (Kindle), Echo Family of Devices (EFD), Alexa voice and interaction, and new to the world products and services. Key job responsibilitiesAs a Principal HR leader, you will provide strategic leadership and expertise in the areas of Organizational design, Culture and Talent. You will own, and be instrumental in initiating and driving initiatives within your business to solve business problems. You will work with senior leaders within the organization, requiring you to collaborate with COE (centers of excellence) teams, HR Services and local/regional HRBP teams. We are a data-driven company, with critical thinking, metrics driven success measures, a strong focus on execution, and high judgement, being crucial to success in role. The right candidate will be willing to be hands-on and demonstrate the ability to influence business leaders applying the capabilities above.You will partner with your leaders to help find, grow and keep Earth’s best talent. You will be a champion of Amazon’s culture and values, partnering with your clients to help them build customer-obsessed teams.The individual in this role must be able to work well with peers in influencing implementation and interface effectively with professionals at all levels of the organization. You will need business acumen, strong communication and writing skills, ability to influence, strategic thinking, project management skills, as well as the ability to thrive in a fast paced, environment. BASIC QUALIFICATIONS•Bachelor’s degree in Human Resources or related field•10+ years of relevant Human Resources experience•Experience managing performance, assessing talent, and coaching leaders, including executive talent•Experience working with global teams, and driving organizational change initiatives and developing talent management plans for a global organization•Strong analytical skills ...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Workforce Staffing The Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.As a Sr. Staffing Associate, you will be the primary candidate facing member of our staffing team, serving in both executional and decision-making roles. Staffing Associates ensure that our candidates and stakeholders experience the highest level of Customer Obsession by leading a smooth, efficient and positive hiring process. Staffing Associates assist in the tactical development and delivery of community engagement strategies and execution of candidate generation activities. Staffing Associates will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business. Successful candidates are obsessed with delivering an exemplary hiring experience with every candidate interaction. They are strategic and hands-on with a passion for process improvement and thrive in an innovative, fast-paced environment. This role directly impacts the candidate experience by uncovering issues, diving into data and implementing new solutions as we strive to be the world’s best employer. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Responsible for administering the staffing process from candidate generation to starting on Day 1.• Serve as the lead to plan, execute and audit hiring events based on labor projections. • Complete post-event audits, resolving any errors and communicates event metrics to staffing leadership.• Consult with applicants on the best match for their desired position and available opportunities.• First escalation point for teams during hiring events.• Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.• Act as the lead and a peer coach in alignment with standard operating procedures.• Subject Matter Expert (SME) on utilizing Applicant Tracking System and various other technologies.• Lead resolving candidate escalations by identifying and resolving issues. • Assist with development and execution of vision and goals for the team by driving results.• Execute process improvements including data collection and review and makes recommendations for improvements to maximize value of resources.• Partner with Staffing Manager, Team Lead and/or Engagement Specialist to support Community Engagement initiatives, including but not limited to workforce development agencies, local community colleges, People with Disabilities (PwD) and veteran organizations.• Create and maintains community partner relationships.• Train team on best practices to ensure standard work is followed.• Track data and statistics and provides daily/weekly reports to staffing leadership.• Maintain 100% confidentially with candidate’s personal information and sensitive topics.• Work on projects assigned by the leadership team, including within the region and networkwide initiatives.• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• Maintain supplies and transports materials to/from hiring and community events.• Staffing Associates will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or experience in a professional field or military- Experience with Microsoft Office products and applications- 2+ years’ experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field. ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you both data savvy and emotionally intelligent? We are looking for a dynamic HR professional to join our Amazon Web Services (AWS) as the global HR leader for our Global Startup organization within AWS Global Sales (AGS). In this position, you will help your business leaders to develop and execute HR strategies that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as broader projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Key job responsibilitiesIn this role, you will:• Develop and implement people plans and solutions in order to achieve people initiatives and deliver results. This includes serving as a critical champion of programs that help to export talent to the broader AWS organization from customer teams. • Partner with senior leaders and their leadership teams to develop the talent strategy needed to support our tremendous growth, and build a work environment where all employees can thrive and grow. • Working closely with specialist central HR teams, as well as matrixed site and international HR colleagues, keep the right focus on assessing the HR needs in areas such as performance management, talent acquisition, career development, diversity and compensation/rewards.• Function as a consultant and counselor to key leaders and their respective organizations; engage in strategic planning meetings to translate business needs into HR plans. • Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development. • Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements. • Partner with the business to lead our Organization and Leadership Review, which focuses on succession planning, talent development and organizational health priorities.• Provide compensation support including salary planning, approval of salary actions, and promotions. • Partner with central HR Partner (AWS Builder Experience Team) organization to work with line managers and employees to address various employee relations issues, fairly representing all interests. • Partner with the AWS talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent.A day in the lifeDay to day this person will: - Work with VP of Startup and executive leadership team to develop and implement organizational initiatives and solutions at scale.- Define people goals that are based on business drivers and tied to strategic priorities of the business.- Earn trust as a partner to the extended PXT leadership locally and regionally/globally.- Partner with business leaders on organizational design, workforce planning, succession planning, and skills assessment and development.- Provide coaching to VP and leadership team.- Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.- Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development.BASIC QUALIFICATIONS• Bachelor’s degree, or equivalent experience.• 10+ years of experience in an HR Generalist role, preferably in a business partner role in the tech industry.• 5+ years’ experience working as a business partner, and driving organizational change initiatives and developing talent management plans for global organization teams.• Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills.• Previous employee relations and talent assessment experience. ...

Are you an organized, analytical, and process minded innovator who enjoys working with customers to solve problems with data? We are seeking an experienced Business Analyst to join the Field TA Program Management Office, supporting Operations Recruiting in North America. The PMO team enables on-time reporting and inspection of our organization to understand delivery risk. We recognize the value of healthy organizations and seek to quantify them in order to build a diverse, equitable, and inclusive workplace.In this role you will collaborate directly with senior leaders to inspect recruiting processes and identify insights that increase recruiting efficiency, candidate experience, and Amazon's overall ability to hire top talent.Qualities that are most important to be successful in this role: High standards and impeccable attention to detail: our tools and analysis are considered "the source of truth" for making many business critical decisions. Strong critical thinking skills and good judgement: Sometimes the data we have available to make decisions doesn't tell the full story. Our team members ask the right questions and make smart choices about how to move forward when data and anecdotes don't line up. Excellent verbal and written communication skills: You will be working with customers across the globe and we do a lot of communicating by email. Your ability to communicate effectively is critical to delivering projects. A desire to collaborate: Our team thrives on incorporating the ideas and feedback of others into our work. Recognizing and leveraging the skills and insights of those around you is just as important as what you bring to the table. What you’ll do:Manage Data – Write SQL queries to pull data from disparate databases so it can be analyzed. Research and source new data opportunities. Partner with other BIE’s across Amazon’s HR organization to understand present sources and connect to new sources of data.Create Reports – Create and manage processes to assure the best way to reflect data in meaningful ways that gets end users to act on it. Present information into core and scalable reports that facilitate decision making for recruiting and business leaders.Insight Mining – Explore data for insights about the opportunities and bottlenecks in the recruiting process.Ad Hoc Analysis – Conduct data analysis to support needs of the recruiting leadership team as we seek to increase the volume and quality of hiring for our business teams.Presentation – Display analysis and insights in front of influential audiences in a way that efficiently and effectively gets them to understand key themes.Skills:Analytical – Turns data into business insights. Skilled in identification of trends in data, their degree of statistical significance, and how reliably they can be inferred to broader populations. Educates and shares best practices in the field and brings sound yet innovative techniquesInfluence – Using the data to make meaningful improvements in the recruiting process. Interpreting data in a way that make it impacting to the business versus data analysis for its own sake.Reporting – Informing stakeholders on the best way to visualize data for optimum impact. Offering new ways to display data that had not been considered.Business acumen – Demonstrates and cultivates an understanding of talent acquisition. Leverages this knowledge to explore for insights in data that prove or disprove long-held beliefs and helps to guide the ability to anticipate future talent needs that have not yet been identifiedBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights ...

Are you up for the challenge of developing bespoke experiences at scale? If yes, Amazon University Talent Acquisition (AUTA) is looking to hire an inventive, organized, collaborative, and solutions-oriented Program Manager. Our team has a small but mighty team of program managers, responsible for reimagining campus hiring experiences, working backwards from our business customers to enable our delivery of top diverse talent. Key job responsibilitiesThis Program Manager will partner across AUTA to manage our technical roadmap, create/drive adoption for tech project best-practices, develop/maintain customer-facing resources, and deliver program updates at last twice-monthly.Responsibilities include:1) Use program/project management skills to define and deliver best-in-class experiences/processes (e.g., identifying and directing cross-functional stakeholder groups; building and maintaining project plans, status updates, and work-back schedules; communicating effectively with project contacts/leadership, driving simplification and standardization with a focus on automating non-value add touchpoints, et al).2) Deliver clear, prioritized, and aligned-upon technical business requirements, taking into consideration required variation by location, role, and business, and requirements from teams like legal and compliance.3) Work with the appropriate teams to understand priorities and pain points to deliver a comprehensive solution. 4) Design and implement change management plans to reach ideal state, working backwards from the technical roadmap alignment timeline; evaluate 3P tools for experiences that will require many years of technical development. 5) Build, track, and manage progress towards goals related to productivity, customer satisfaction, and adoption for new experiences and technology. 6) Ensure solutions enable recruiting and business operations reporting/analytics. 7) Build a deep knowledge-base of all tools, operating models, and pain points for your given focus area.A day in the lifeIn this role, you will collaborate with global/cross-functional stakeholders and and internal team members to ideate, design, gain approval for, and launch mechanisms that enable our team to accelerate delivery of tech/tooling/processes. Deliverables include setting and managing goals, writing documents (PR-FAQs, MBRs, Program Updates, et al) to be reviewed by multiple Directors/VPs, working with partner teams to identify requirements, defining and implementing long-and-short-term change management plans. You are also expected to be able to work with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Please note the following eligibility requirements to apply for this role:• Graduate from Bachelor's degree program between 12/2025 and 6/2026.• Ability to relocate nationwide. Relocation assistance provided, if eligible.• Ability to complete 12-week internship between May – August 2025.• We are unable to offer visa sponsorship for this role.For more information, please visit https://amazonundergradstudent.splashthat.com.Successful sourcers utilize their experience in setting benchmarks, forecasting and tracking against metrics, and prioritizing to hit customer goals. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, and have fun to get the job done. They draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders and hiring managers.Key job responsibilitiesCandidates must be able to successfully manage, prioritize, and fulfill job searches against a timeline and have experience setting benchmarks and metrics. They must understand how to prioritize and achieve SLAs. The best candidates will draw on knowledge of talent acquisition and tech roles and areas of the business, forging dynamic relationships with business leaders, hiring managers, and HR business partners. They have a reputation for being exceptional at candidate generation, client/account management, strong organizational skills, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate a sense of urgency, and understand the value of providing amazing customer service. BASIC QUALIFICATIONS- Are 18 years of age or older- Work 40 hours/week throughout the course of a 12-week summer internship between May through September- Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and June 2026 ...

The Alexa Entertainment, Devices and Services PXT team is looking for a Sr. HRBP who loves working on challenging problems, coaching leaders and working with a fun and amazing business!As a Sr. HRBP you will power the trajectory of the business by ensuring the right talent mix, senior leadership, and capabilities, to innovate and deliver exceptional customer experiences. You will serve as the leader of people and organizational strategy, accelerating business outcomes through the diagnosis, development, and execution of integrated solutions.As a deeply embedded partner, you will build trusted relationships with senior leaders, enabling them to effectively coach, act as change agents, and influence critical decisions around talent and organizational design to drive business results. You will be a Trusted Advisor and member of the business leadership team, and are expected to have perspectives on the intersections of people and business strategy in a variety of forms. You are accountable for overall PXT effectiveness. You will collaborate extensively with other PXT teams, including: HR Partners, Employee Relations, IXT, Legal, Talent Management, etc. to build and deliver an integrated people plan. The core pillars of the HRBP role are Org Effectiveness, Senior Leader and Leadership Team Effectiveness, Change Agent, and Talent Planning.BASIC QUALIFICATIONSBachelor’s degree or equivalent work experience6+ years of experience in an HR generalist leadership role, preferably in a high tech environment ...

We are looking for an innovative, hands-on, customer-obsessed HR Program Manager with a passion for project Management organization, strong writing skills, and who can drive initiatives. This role leads Early Career Talent (ECT) Demand and Intern experience programs for the AWS Database organizations. The role also leads ad hoc HR projects for Database and AI/ML teams within Utility Computing.The role leads end-to-end Early Career Demand Planning for the Database organization, partnering closely with business leaders (L10-L7’s), HRBP, Workforce Strategy and Early Career Talent Acquisition (ECT TA) teams to define and execute against the Early Career strategy.This role is also responsible for the Early Career Talent Experience and responsible to investigate program health and test innovative thinking (pilots, diversity & inclusion, focus group, events, etc.) to elevate both intern and business experiences. This involves overseeing intern onboarding and landing experience, developing and executing intern engagement forums like intern support network and communities, through close collaboration with a wide variety of stakeholders, including TA, HRBP’s, Hiring managers, incoming interns/campus hires, Executive Assistants and Program Managers. If you thrive in a challenging and fast-paced environment and have a formal background in Project Management, this role is for you! The program manager must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels and thrive in an innovative and ambiguous environment. This role will require you to comfortably communicate in written and verbal mediums with stakeholders ranging from Technology People Managers to Amazon VP’s. Your excellent communication skills, should also include a proven ability to effectively manage, influence and negotiate with external/internal business partners in order to meet organizational objectives. A successful candidate will be a natural self-starter who is comfortable leading large, complex projects. You'll need strong data and analytic skills and the ability to translate clients’ business needs into solvable plans and solutions to address those needs and achieve results. You will need to gain fluency in tech and PXT strategic language.The work is both tactical and strategic. This role will support senior PXT and business leaders for the organization as we manage headcount planning, hiring, onboarding and developing diverse student hires from campus. The Program Manager will navigate complexity and ambiguity to find a path forward in difficult situations, making trade-offs between short-term talent needs vs. long-term, sustainable developmental pipelines.Key job responsibilities• Lead ECT demand collection and validation, intern conversion process, and unblocking business and interns and FTE hires’ issues and challenges.• Function as an SME in the Early Career Talent space to cultivate new talent pipelines and develop processes at scale, influence L8 and L10 leadership, provide insights and deep dive into program health, and share best practices across ECT PM communities within AWS• Demonstrate a broad understanding of how HR works, end to end, in order to connect the dots and identify improvement opportunities at the macro level.• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). • Identifies and remove process roadblocks to unblock teams, simplify and invent better processes, and increase the speed of delivery as a force multiplier.• Influence team priorities and business strategy through data-driven contributions.• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility.• Prioritize multiple inputs and initiate course corrections for team in a complex, fast-paced environment• Communicate ideas effectively, verbally and in writing, to a wide range of audiences.• Implements regular reviews of current processes, fully develops suggestions for improvements to maximize value of resources, quickly identifies obstacles and prioritizes changes.• Exhibits ruthless attention to detail and accuracy in a fast paced environmentAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthYou will be part of the diverse, innovative and fun AI/ML and Databases PXT team. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Seattle, WA Amazon offices. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Proficiency in Microsoft Office Suite ...

We believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.We expect that you come to the team with experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, facilitating regular business reviews, and facilitating strategic interventions to facilitate positive outcomes for Amazon associates. Key job responsibilities- Drive overall program strategy for an assigned Field of Study (e.g. Technology, Transportation, Healthcare), as well as tactically engaging teams within and outside our organization to deliver high-quality program options for Amazon associates- Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates- Identify and learn from high-performing educational provider partners- Apply advanced knowledge of postsecondary education and systems to coordinate program design and launch within schedule and budget constraints- Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics- Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level- Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other benefit managers and team members for large projects- Recommend improvements to the way our programs are scoped, built, and deployed- Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksBASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Related experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition ...

As a Senior Compensation Consultant, you will be responsible for supporting the compensation needs of the AWS organization through both analytical and consultant services. The incumbent will work directly with PXT Partners and Management to achieve system objectives and provide hands-on assistance related to all areas of compensation. The successful candidate will proactively partner with client-facing PXT Partners and Business Line Management to identify and address compensation issues, and evangelize Amazon’s Total Compensation Philosophy and Strategy to the clients supported. This position is expected to represent the client’s point-of-view in key corporate compensation initiatives and the corporate point-of-view with client groups. We are looking for candidates who have the aptitude to understand our complex data, and be detailed and accurate from start to finish in developing programs and completing projects.Specific duties to include:- Work with on a variety of projects including program design, analysis, budgeting, and implementation of new programs. - Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives and future programs.- Partner with regional and global compensation partners on compensation issues, and work on a variety of special compensation projects as needed.- Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual incentive pay and stock compensation. - Consult with business on job evaluations using market data and internal evaluation.- Document processes and build compensation playbooks.- Conduct custom surveys with key industry contacts, as needed.- The position may also be responsible for supporting the strategy, design, policies, guidelines, and operationalization of a key concept critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders. BASIC QUALIFICATIONS - A Bachelor’s degree is required. Graduate degree preferred - Minimum of 5 years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices - General compensation knowledge required ...

We are seeking an HR Partner to join our ATS Product & Tech team in Bellevue, WA. At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.Key job responsibilitiesEmployee Relations & Support:• Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.• Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.• Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.• Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.Performance management:• Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.Talent Management and People Development Consulting:• Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.• Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.• Support managers and employees in identifying training opportunities to further develop functional and managerial skills.• Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.HR General:• Act as stewards of the employee experience and Amazon “culture keepers”.• Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.• Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.• Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.BASIC QUALIFICATIONS• Bachelor’s in Human Resources or related field • 3-5 years of relevant Human Resources experience. ...

Amazon's Global Executive Development (GED) team is hiring a senior executive coach to support Amazon’s senior leaders (Directors and Vice Presidents). They will coach and facilitate a global leadership development program for our director population, fostering participant’s awareness of their leadership approach, providing development support, and reinforcing learning. In addition to coaching in the program, the executive coach will also conduct long-term strategic coaching engagements with senior leaders at Amazon to address developmental areas and build strengths critical to the leader’s success in current and future roles. While this is an individual contributor role, you will work in close partnership with senior leaders and development professionals worldwide. You will need strong learning and listening skills and the gravitas and experience to partner with senior leaders. You will also contribute programmatic and strategic improvements to better the program including interpreting critical themes and writing documents to share these insights with senior leaders. Key job responsibilitiesSuccess in this role requires the ability to: - Analyze and interpret individual leadership and organization capability requirements.- Translate these requirements into an effective and relevant coaching solution.- Strategically project manage, organize and provide executive coaching services.- Conduct strategic leadership behavioral observation during programs (including simulations).- Translate observations into concrete and actionable feedback to senior leaders.- Facilitate breakout sessions and peer-to-peer dialogue during programs - Debrief leadership assessments to create insights and individual learning objectives for programs- Support participants in embedding acquired learning and capability beyond the program to their roles and organizations.- Measure, track success so that we can iterate and constantly improve coaching solutions. A day in the lifeYou will never have a boring day in this role. We are a fast-paced, energetic team delivering some of the most impactful executive level programs and experiences for Amazonians.About the teamWe are a small, scrappy team who are building development solutions based on research and existing leadership wisdom, perspective and skills that have supported Amazon’s success, and the identification of the future-facing leadership capabilities required to invent on behalf of our customers. No task is too small, or too big, and there is never anything that isn't in our job description. We love Learning, Being Curious, and Delivering Results!BASIC QUALIFICATIONS- 5+ years of Executive-level coaching including a minimum of PCC certification through ICF or equivalent governing body. - 10+ years of direct senior leadership experience in a complex business environment. - Strong facilitation skills both in-person and virtual delivery forums. - Ability to travel both domestically and globally 30% of working schedule. - Deep experience with 360 and other psychometric assessments. - Outstanding interpersonal and leadership skills; a role model for the use of the concepts and skills we teach. - Familiarity with business, financial, and process improvement tools, concepts and methodologies. - Excellent verbal and written communication skills, ideally as an author or content creator on relevant topics. - Strong analytical skills and experience using and presenting data to make decisions. - Bachelor’s Degree or equivalent experience is required. ...