Human Resources

At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us implement the best ideas and support our transportation network to drive success. As you take on different responsibilities, you’ll become an expert in the business, operations, and processes, and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams.The environment is fast-paced, deadline driven and you will need to be comfortable working on several initiatives at once. You have a desire to learn and experience new things, and a passion for improvements.Key job responsibilitiesStakeholder Relationship Management:• Cultivate and maintain relationships with TA Business Partners, Recruiting Business Partners and Business Leaders.• Primary stakeholder groups include L6-8 TA, Recruiting and L8-10 Business Leaders.• Act as the primary point of contact for TA/RBPs and business stakeholders, ensuring their perspectives and feedback are considered.Communication:• Develop and execute communication strategies to engage and inform stakeholders about Demand Team's initiatives.• Create and execute on compelling communication to effectively discuss program objectives, progress, and results.Demand Collection:• Collaborate with stakeholders to gather requirements related to student demand for their organisation, this is inclusive of FTE and intern demand (via all pipeline channels including intern conversion, direct hire, return intern).• Responsible for the on-time submission of demand, and approvals. Approvals need to be auditable and available to business, TA and PxT leaders for review.• Conduct surveys, interviews, and other data collection methods to understand and analyze organizational requirements.• Ensures that business-driven demand changes are prioritized and actioned.• Collaboration with Cross-functional Teams:o Work closely with internal teams, including program enablement.o Ensure seamless communication and collaboration across teams to address stakeholder needs.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

We believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.We expect that you come to the team with experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, facilitating regular business reviews, and facilitating strategic interventions to facilitate positive outcomes for Amazon associates. Key job responsibilities- Drive overall program strategy for an assigned Field of Study (e.g. Technology, Transportation, Healthcare), as well as tactically engaging teams within and outside our organization to deliver high-quality program options for Amazon associates- Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates- Identify and learn from high-performing educational provider partners- Apply advanced knowledge of postsecondary education and systems to coordinate program design and launch within schedule and budget constraints- Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics- Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level- Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other benefit managers and team members for large projects- Recommend improvements to the way our programs are scoped, built, and deployed- Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria- Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksBASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Related experience in postsecondary education, vocational education and training, workforce development, and/or high-volume entry-level talent acquisition ...

The Equal Employment Programs (EEP) team is a Risk & Compliance function in Amazon's People, Experience, and Technology org. The team is responsible for managing global compliance programs related to equal employment and affirmative action.As a member of EEP, the EEO/AA Compliance Manager is an integral team member working as an individual contributor on global HR policy and process to manage complex equal employment, pay transparency, affirmative action, and government reporting requirements and issues. This includes researching legal and regulatory obligations with local labor and employment attorneys, working with project teams to translate legal and regulatory obligations into system or process requirements, monitoring the effectiveness of controls designed to meet obligations on a regular, and ongoing basis, and developing and leading remediation plans to mitigate risk. These projects may be driven by new legal and regulatory requirements, geographies, types of business, solution implementations, or emerging risk issuesKey job responsibilities• Provide program and project management support for programs related to affirmative action, equal employment, and employment equity• Support the development and submittal of statutory government reports• Monitor federal and state employment regulations• Identify areas for improvement and lead projects to implementing change• Conduct gap and root cause analysis of internal employment processes in support of Amazon’s affirmative action program, government reporting, and related programs• Support on-site and virtual compliance audits, draft audit reports detailing methodology, results, and remediation plans• Develop effective white papers and statistical reportsBASIC QUALIFICATIONS- Bachelor’s degree or 4+ years relevant professional or military experience- 2+ years of project or program management experience- 2+ years of affirmative action, equal employment, or relevant HR compliance experience- Knowledge of EEO laws ...

Would you like to be part of a Recruiting team responsible for fueling the rapid growth of Amazon? Do you thrive in high growth ambiguous environments? Are you a process-oriented data driven leader that loves to dive deep to fix complex operational challenges allowing for greater scalability and global impact?The Amazon Artificial General Intelligence (AGI) Recruiting team is seeking a talented, customer focused Sourcer with a passion for delighting the client and candidate, to join our recruiting organization. You will be supporting Amazon teams dedicated to working on behalf of our commercial sector customers to drive candidate generation strategies in partnership with your clients.Successful recruiters on this team will utilize their experience in setting benchmarks, forecasting and tracking against metrics while prioritizing to meet hiring targets. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, and have fun to get the job done. They draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders and hiring managers.Key job responsibilities• Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.• Recruit passive tech candidates and possess the mentality to identify and gauge chemistry of candidates for role fit and understand their motivation rather than sell a role.• Provides strategic guidance and becomes an advisor business leader in matters related to technical and non-technical hiring by delivering results.• Develop sourcing models and plans to generate technical and non-technical talent pools, create and execute robust search strategies that will attract the best and brightest talent and calibrate job profiles with hiring managers.• Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine-tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.• Articulate in writing a plan with deliverables, timelines and a formal tracking process.• Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare a candidate slate within an appropriate and consistent timeline.• Participate in and/or own special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level A day in the life“The Artificial General Intelligence team is responsibly advancing the company’s generative AI technologies, including Amazon’s most expansive multi-modal Large Language Models.”This role will be focused on delivering Science talent within North America and will support multiple leaders across AGI. The recruiter in this role will be focused on hiring within the Applied Science, Research Science, and Data Science domains. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies ...

As a Senior Compensation Consultant, you will be responsible for supporting the compensation needs of the AWS organization through both analytical and consultant services. The incumbent will work directly with PXT Partners and Management to achieve system objectives and provide hands-on assistance related to all areas of compensation. The successful candidate will proactively partner with client-facing PXT Partners and Business Line Management to identify and address compensation issues, and evangelize Amazon’s Total Compensation Philosophy and Strategy to the clients supported. This position is expected to represent the client’s point-of-view in key corporate compensation initiatives and the corporate point-of-view with client groups. We are looking for candidates who have the aptitude to understand our complex data, and be detailed and accurate from start to finish in developing programs and completing projects.Specific duties to include:- Work with on a variety of projects including program design, analysis, budgeting, and implementation of new programs. - Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives and future programs.- Partner with regional and global compensation partners on compensation issues, and work on a variety of special compensation projects as needed.- Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual incentive pay and stock compensation. - Consult with business on job evaluations using market data and internal evaluation.- Document processes and build compensation playbooks.- Conduct custom surveys with key industry contacts, as needed.- The position may also be responsible for supporting the strategy, design, policies, guidelines, and operationalization of a key concept critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders. BASIC QUALIFICATIONS - A Bachelor’s degree is required. Graduate degree preferred - Minimum of 5 years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices - General compensation knowledge required ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Amazon Infrastructure Services (AIS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, AIS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

Our Global Specialty Recruiting (GSR) team is a highly specialized group focused on hiring exceptional talent for complex, hard-to-fill scientific, design, academic, & executive tech and non tech roles across Amazon. The organization is comprised of recruiters, researchers, and recruiting coordinators, and also includes central program management, business analysts, and admin staff to support operations, process, policy, systems, training, communication, change management, data and analytics for the organization and partner organizations. GSR partners with and influences L7+ leaders in the business, as well as PXT, Legal, Finance, and Security.What makes our Global Specialty Recruiting team unique is our deep domain expertise, agile sourcing/research strategies, and truly global reach. Our recruiters are embedded within the scientific and technical communities, allowing us to leverage industry connections, innovative sourcing tactics, and a nuanced understanding of specialized skill sets. We don't just fill roles - we partner with hiring managers to truly understand their needs and identify candidates who are the best fit, not just on paper, but for the role, team and organization overall.As a full life cycle recruiter on this team, you'll have the opportunity to collaborate with talented peers, leverage leading-edge recruiting technology, and make a meaningful impact on the growth and success of Amazon. You'll be a vital strategic partner, helping to shape our talent acquisition approach and elevate the candidate experience for some of the most sought-after technical professionals in the world.If you're passionate about the sciences, driven to find exceptional talent, and eager to work alongside a best-in-class recruiting organization, this is an unparalleled opportunity to grow your career and opportunity for impact.Critical success factors for this role include:- Research acumen and creativity - you learn new science domains quickly and understand how to craft effective search strategies within those domains- Superb communication skills - you're a compelling communicator able to effectively engage the attention of busy, senior executives- Able to convey complex arguments (without the luxury of complete data) and engage with senior level scientists & executives with conviction and confidence- Combine tenacity with tact and high judgement; know when to apply the right pressure and when to move on- Self-assured, not easily thrown, able to think on your feet; you will be leading complex & highly confidential searches with some of our most seasoned leaders- Inquisitive; a deep sense of learn & be curious**There is a strong preference for this role to be located near our customers in the Seattle area.**Key job responsibilitiesSome of the core components of this role include: - Partnering with research (and conducting your own) to identify and cultivate candidates that enable our ability to effectively innovate and scale the business.- Creating unique and robust search strategies that will identify and deliver the right leaders for the right roles at the right time.- Developing innovative ways to raise the bar on how Amazon connects with the L7-L10 level science talent.- Continually contributing to the knowledge base of both our team and the broader recruiting community by sharing intelligence related to relevant industries and talent pools/profiles.- Building out science talent networks in technology and education sectors, tapping knowledgeable industry sources to develop an on-going list of evergreen candidates.- Owning business and stakeholder relationships (you're the go-to and trusted advisor), providing strategic guidance and coaching in close partnership with executive hiring managers & their teams.- Conducting informational/exploratory calls, phone screens, onsite interviews & references. You'll actively participate in hiring decisions throughout the candidate life cycle. BASIC QUALIFICATIONS- 7+ years of progressive corporate and/or search firm recruiting experience with a focus on science and/or engineering candidate generation in a complex and competitive market- 3+ years of experience advising, influencing & hiring at the executive level ...

We are seeking an experienced Principal Talent Management leader to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. The ability to collaborate and work effectively with and through others across the extended AADA and Amazon talent management community is critical to the success of this role. The Principal Talent Management leader must be highly skilled in communication, cross-team collaboration, and effectively driving outcomes across diverse stakeholders and partners. This role requires dealing with a high level of ambiguity and feeling comfortable operating in a space often with little direction to solve hard, complex talent and organizational business problems. You must also be an excellent operator who can break down large plans into tangible initiatives and goals, and track these closely to deliver results. The Principal Talent Management leader is a skilled communicator and facilitator, with experience driving strategic people conversations with executive level leaders. This is a great opportunity for a strong systems thinker to directly impact mechanisms we use to identify, develop, and deploy executive talent. As a senior member of the AADA PXT team, this role provides ample opportunity to design innovative solutions and regularly engage with key HR and business leaders. Key job responsibilitiesThe Principal Talent Management leader is responsible for ensuring executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for functional roles across the organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping and talent movement across a global organization. In doing so, the Principal Talent Management leader ensures our Amazon leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Management leader consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeThe Principal Talent Management leader will plan, coordinate, and facilitate executive level talent cadences, including succession planning and talent reviews. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. They not only run the talent cadence, they are a consultant and thought partner with the HR and business leaders regarding critical talent, succession readiness, and development planning.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...

Amazon Web Services (AWS) is the global cloud computing leader and the 200+ services that enable our customers to make the most of the cloud are built and supported by our Utility Computing (UC) organization. The UC organization is where the bulk of software solutions that enable customers to use AWS’s infrastructure are built and maintained, so it is largely comprised of engineering, science, and product talent. The People Experience Team (PXT) team that supports AWS’s UC org is looking for an HR Specialist to help drive RoB activities, own reporting and analytics, and help the HR function scale. If you thrive on diving deep into data to find connections and drivers of people-related outcomes, developing frameworks and solutions that scale across almost 30K builders, and owning the activation of mechanisms and programs that you helped design and build, we’d like to hear from you! This role partners closely with the Leadership PM, multiple HR Directors, HRBPs, Builder Partner teams in support of UC, and potentially, business leaders. You are a key contributor to broad scale business and PXT priorities – helping things work better/faster/smoother for everyone. You’ll use data and analytics to help PXT tell the story of where we’ve been, where we are, and where we need to go. You’ll lead and support multiple initiatives such as Goals, Business Reviews, Offsites and other internal mechanisms for the HR team, help drive strategic planning for UC HR initiatives such as the three Year and Annual Plans (PXT 3YP and OP1), workback plans, coordinate recognition and development programs, improve processes and develop and implement communiation and change management programs. You will utilize strong Program Management skills to create a well-managed program framework for initiatives and document best practices and toolkits to help HRBPs scale.Key job responsibilities• Work with the AWS People Analytics team to surface the right data that tells the story and drives action from business leaders• Develop reliable, scalable reporting that considers the various organization’s needs within UC, but seeks to standardize where feasible• Surface insights from the data and make recommendations of potential actions that the PXT team or leaders could take• Support working backward plans and milestone tracking toward Talent Management events or deliverables• Write and/or edit Amazon documents for Executive-level review• Navigate multiple competing priorities and context switch regularly• Develop regular status reports on ongoing initiatives that enable PXT leaders to quickly assess where they need to focus their time for maximum impact• Build and maintain wikis, file shares, and other knowledge share tools• Work independently with initiative and natural curiosity of how things work• Proven track record of delivering results and measuring impact of programs• Support a wide range of PXT projects, as needed• Demonstrate a broad understanding of how HR works, end to end, in order to connect the dots and identify improvement opportunities at the macro level.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS• 5+ years of experience in program or project management• 2+ years of experience in HR or related area• Experience using data and metrics to drive improvements• Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

At Amazon, we're working to be the earth’s best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Business Mobility Services (BMS) is looking for a smart, passionate candidate to create new service offerings and consult on product development for the U.S. immigration organization. BMS’ Immigration Strategy and Operations team is a group of project managers, analysts, and experienced immigration subject matter experts who act as strategic partners and consultants to business leaders and partner support teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.In this role you will be responsible for defining, managing, and delivering projects and goals from conception through to completion. This includes developing and delivering key project artifacts such as charters, schedules, risk logs, status reports, and lessons learned documentation. A critical aspect of the role is providing forward-looking strategic plans that outline roadmaps to reach both near-term and long-term program goals. Additionally, you will define the technical requirements needed to support program plans and build the business justification for any features or enhancements required to achieve the program's objectives. Success in this role requires strong project management skills, the ability to work cross-functionally, and experience driving complex initiatives from start to finish.Key job responsibilitiesManage portfolio of cross-functional projects in support of in-house programs: • Define strategy and develop implementation plans to drive new service launches and expansions of existing services partnering with tech, service and program teams• Define and execute communication and change management strategies with related artifacts for expansion goals and projects• Manage and drive delivery of regular progress updates for projects and goals to partners, stakeholders and leadership to drive visibility and accountability Drive innovation and scale:• Implement strategies to balance technology with human interaction to preserve and improve the customer experience while services expand in scope and scale• Lead improvement of the processes related to launching new services or expanding existing services while driving service launches to completionMonitor and respond to changes in immigration landscape:• Stay updated on regulatory changes by monitoring relevant portals, publications and notifications• Escalate issues and challenges that impact project delivery and/or customer experience timely• Review project impact, and readjusting based on new regulations; oversee change managementBASIC QUALIFICATIONS- Bachelor's degree in business, HR, or a related field- 5 years of experience in Mobility, Immigration, or project management ...

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.This role can be located anywhere in Northern California (the geographic area of primary support is San Francisco). Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS• Bachelor's Degree• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience• Skilled in MS Excel, Word, SharePoint & PowerPoint ...

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.Key job responsibilities - Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations - Successful record of creating, improving and executing programs at scale - Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills - Ability to quickly connect with people across a wide variety of backgrounds - Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...

At MHLS, we’re looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and email volumes by analyzing forecast details from Economists team and drafting way forward plans in terms of peak readiness, HC hiring etc. The position will have high visibility to all the operations teams from Costa Rica, the US and India.Position Responsibilities:• To Analyze HC requirement based on recent volumes, trends and reporting it to LT team for visibility and discussion• Monitoring real-time performance, adjusts off-line activities and provide guidance to leadership to ensure a consistent customer experience• Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at daily level• Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights on WBR/MBR/YBR narratives• To liaise with all network POCs (WFM and Ops) for owned Org/skill and work on gaps/opportunity areas which may impact operational metrics• To ensure timely closure on all planning related activities like training & QA requests, optional and mandatory holidays planning, Shift rollovers, BCP planning etc.• To ensure capacity alignment (schedule) is based on expected volume and take necessary actions in case of short term deficits• To mentor and develop fellow RTAs with all WFM required skills and knowledge• To deep dive and provide insights on metric misses with factual callouts and path to greens (PTGs)• To ensure expected processes are followed by Operations, invent & simplify current processes to remove waste or non-value enablersExperience/Skills • Strong understanding of MHLS business and events impacting business• Strong numerical and analytical skills• Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances• Demonstrated ability to communicate effectively in a multi-cultural environment• Demonstrated ability to work under pressure• Demonstrated effective time management skills• Ability to effectively interact with employees at all levels of the organization• Ability to maintain confidentiality• Demonstrates effective communication and public speaking skills• Able to give and receive feedback effectively• Positive and enthusiastic work ethic• Demonstrates resilience, drive and ownership for own personal development• Strong attention to detail• Ability to multitaskBasic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's degree Solid proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience in Contact Center Operations Exceptional analytical skillsPreferred qualifications 5+ years of Human Resources experience BASIC QUALIFICATIONS- 3+ years of Workforce management experience (for internal candidates) resources experience- 5+ years of Workforce management experience (for external candidates) resources experience- Experience in contact center operations- Bachelor's degree- Solid proven experience in a live queue contacts environment- Solid proven experience using contact center technology- High proficiency in Microsoft Excel- Experience in Contact Center Operations- Exceptional analytical skills ...

Amazon University TA, Recruiting team is seeking a talented Recruiter that will support hiring for Campus talent. In this role, you will: - • Partner with the business teams across to understand hiring needs • Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon • Identify opportunities for improving candidate experience and scheduling efficiency • Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvementsThe ideal candidate must be able to earn trust and influence autonomously with key stakeholders. They must be able to plan and prioritize against customer targets, manage candidates against tight timelines, have demonstrated ability to use metrics to drive and show results, while remaining calm in times of high volume and ambiguity. Thriving in a fast paced environment and having a strength in problem solving will be critical to success in this role. The best candidate will draw on extensive knowledge of Talent Acquisition while forging dynamic relationships with business leaders, cross functional partners, and centralized Amazon University Talent Acquisition program teams. Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

The Principal Engineer (PE) Recruiting Team sits within Amazon’s Executive Staffing Organization. The team hires Principal, Senior Principal, and Distinguished Engineers – the Company's most senior technical contributors. Members of Amazon's Principal Engineering Community are exemplary practitioners and pragmatic visionaries. Our Principal Engineers set the standard for engineering excellence across Amazon. In order to scale Amazon’s Principal Engineering Community, the PE Recruiting Team is looking for a Research Recruiter who shares a passion for hiring the best and the brightest engineers in the world.The PE Recruiting Team has the unique ability work across all of Amazon’s businesses and impact each senior leadership team. The Recruiter will be responsible for owning and executing Principal Engineer searches. They will own relationships with senior executives and create robust hiring and candidate development strategies. They will be expected to identify, recruit, and hire world renowned technical candidates. This person will need to be well-versed in all aspects of senior executive technical search, particularly candidate identification, engagement, development, and creative sourcing. They will work with a strong, established recruiting team of Client Lead and Research Recruiters.Key job responsibilitiesSpecific responsibilities include but, aren’t limited to:Developing a robust, multi-channel, search strategy that will attract world class technical contributors.Acting as a talent adviser to Technical and Business Leaders across Amazon – educating Hiring Managers about the external Principal Engineer demographic.Clearly communicating status and progress against open searches. Providing strategic guidance to executive leadership in matters related to top technical talent.Serving as an expert for technology recruiting. Continuous company and talent mapping in key tech areas for the company.Developing prospects into candidates, engaging them and performing assessment/screening and presenting candidates to executive leadership.Continually contributing to the knowledge base of the group and Amazon, as a whole, by providing education on relevant industries and talent pools/profiles.Building out talent networks in technology and product sectors and tapping knowledgeable industry sources to develop an on-going pool of candidates.Supporting client update meetings on active searches with market relevant content.Conducting phone interviews and preparing candidates for on-site interviews, participating in pre-brief meetings.Coaching leaders to continuously improve their talent acquisition capabilities – especially at senior level.To be successful in this role, you will bring the following:Research acumen and creativity; An individual who can learn new tech and product domains quickly and understand how to craft effective search strategies within those domainsSuperb communication skills; a compelling communicator able to engage the attention of busy, senior executivesSelf-assured, not easily thrown, able to think on your feet; this individual may be called upon to work on highly confidential searches with very senior leadersInquisitive; a strong desire to learnDemonstrated ability to work in a team environment, as a team leader and member.A day in the lifeA day in the lifeThe PE Recruiting team is the talent acquisition engine for Amazon's PE Community. We take a multi-channel (e.g., target company mapping, conference and event engagement, referral and network lead generation) approach to talent identification, engagement, assessment and match-making. As a Senior Executive Research Lead you will set search strategy, identify the right talent ecosystems to engage, and strategize how best to engage technical luminaries externally.About the teamAbout the teamThe PE Research Team's mission is to identify, build a relationship with, and hire, every great Principal Engineer in the world. We use several tenets to guide us. Specifically, we believe that:Applying research yields a healthy search outcome: With a well thought-out search plan, research accelerates ‘time to fill’ and prioritizes quality prospect touchpoints over quantity to create a prospect flywheel that earns customer, and candidate, trust.We prioritize time to build a prospect and candidate pipeline as diverse as our customers.We balance long-term candidate relationships with quick action on urgent, critical, business needs. Successful Research Recruiters don’t take short cuts, know candidate motivations deeply, and compile accurate market analysis with precise record keeping.Individual wins are team wins. We are proud of making hires as a team. We are happy when our research delights our customers and results in a hire.Turn over every stone: Fearless curiosity means asking tough questions to disambiguate search problems, highlight the tradeoffs that need to be made in a search, and zero in on the search objective. We prioritize proactive communication of good and bad news to key stakeholders.PE Research is grateful for what came before and builds on existing data to deliver candidate and market insights, accelerate, and innovate, but isn't afraid to adapt, and try new directions when a search is stuck. We develop durable research that others want to use.BASIC QUALIFICATIONS4+ years of progressive corporate and/or search firm recruiting experience with a focus on passive engineering candidate generation in a high tech market.2+ years of experience advising and influencing executive leadership.Bachelor’s Degree or equivalent work experience. ...

Amazon University Talent Acquisition (AUTA), recruiting team is seeking talented recruiters that will support attracting and hiring Amazon's future leaders, at scale, from student talent.The ideal candidate must possess the ability to earn trust and influence key stakeholders autonomously, expertly plan and prioritize against customer targets, manage candidates within tight timelines, demonstrate a proven capacity to use metrics to drive and showcase results, and remain calm in high-volume, ambiguous environments. Thriving in a fast-paced setting and excelling at problem-solving will be critical to success in this role.The best candidate will leverage their extensive knowledge of Talent Acquisition to forge dynamic relationships with business leaders, cross-functional partners, and the centralized Amazon University Talent Acquisition program teams.In this role, you will:• Partner with business and recruiting teams across Amazon to understand student hiring needs• Build innovative strategies to attract, source, assess, and hire students for niche roles across Amazon• Identify opportunities for improving candidate experience and scheduling efficiency• Manage and track all candidate and campus information, consolidate and analyze results and make recommendations for improvements• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.Key job responsibilities• Partner with full lifecycle recruiters, Industry hiring teams, and other stakeholders to build an on early career talent strategy.• Manage customer expectations and business goals with bi-weekly business reviews metrics, and status updates to customers and stakeholders.• Develop strategies related to recruitment that will contribute to the long-range growth of the Amazon, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Ability to develop a recruiting plan with deliverables, timelines, and a formal tracking process that scales.• Participate in special projects or recruiting initiatives; pilots, process improvement projects, etc.BASIC QUALIFICATIONS• Bachelor's degree • 3+ years of technical recruiting experience in high volume and high hiring bar environment • Experience in building candidate sourcing and closing strategies ...

Amazon Connections is an innovative program that gives Amazonians globally an effective way to give feedback on the workplace and help shape the future of the company. Connections asks employees quick questions every day and uses that real-time information to learn from their experiences, introduce targeted content to teams around the world, and measure specific outcomes. Our goal is to strengthen Amazon’s workplace culture and help develop leaders who earn trust, remove barriers to excellence, and make Amazon an inspiring place to work.We are currently looking for an accomplished front end developer to build world-class user interfaces for our customers. Are you an expert in web technologies? Want to use this expertise for creating the next generation Survey customer experience? We are looking for smart, motivated Front End Engineers passionate about delivering a world-class customer experience to help take Connections to new heights.If you have the skills for building high-performance, customer-friendly products that delight customers, and are interested in cutting-edge cloud computing, this is the job for you.Key job responsibilitiesSuccessful candidates for this position will have a strong background in building web applications using current technologies such as HTML5, JavaScript and CSS and web-UI frameworks like jQuery, React, Flux etc. Equally important to these specific skills are a candidate's ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, and find creative and scalable solutions to difficult problems.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.As an HR Business Partner on the Amazon Logistic's People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team. To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance.Key job responsibilities- Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear. - Prioritize the employee experience and following up on matters that are critical to protecting it, such as safety, pay and scheduling. Propose solutions and take partners to resolve issues quickly. Ensure that next steps are consistently communicated to employees.- Participate in talent development and talent management processes with business leadership. Respectfully challenge talent outcomes and ensure business leaders are trained to conduct effective career growth and performance management discussions. Provide feedback and coach leaders to successfully manage complex employee issues while meeting organizational goals.- Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health.- Set culture and talent goals with business leaders. Review culture and talent management data regularly, create action plans to address opportunities and routinely assess their effectiveness. Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees.A day in the lifeA typical day in this role involves providing strategic and tactical leadership direction, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. This role operates with autonomy and requires discretion and a hands-on approach to monitor the "pulse" of the employees to ensure a high level of engagement. The Sr. HRBP routinely partners with leaders at multiple levels of the organization to develop forward-looking strategies and goals focused on the employee experience and operational objectives.About the teamAmazon Logistics' (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of human resources generalist experience, or a blend of HR and Operations ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...