Human Resources

As part of the Amazon-wide Global Talent Management and Compensation team, the Organizational Planning and Effectiveness team’s mission is to enable Amazon to build healthy and effective organizations with the right leaders, in the right roles, at the right time. We develop philosophies, mechanisms and products that guide leaders to inspect and make data-driven decisions to improve their organizational operating models, structures, and executive talent.As the Organizational Design and Effectiveness Principal, you’ll own defining the long-term vision for how we measure and help leaders improve their organization’s effectiveness. You’ll build mechanisms to work closely with talent management, PXT, organizational effectiveness experts and business leaders in each line of business to understand the nuances of their businesses and how organizational effectiveness processes and products could help solve their business challenges more effectively. You’ll partner with our research scientists to advance our understanding of organizational effectiveness at Amazon, and constantly scan academia and industry best practices for innovations we can learn from. You’ll frame decisions for Amazon’s most senior HR and business leaders through writing crisp, data-driven documents and facilitating discussion that codify our organizational effectiveness processes. You’ll be a strategic thought partner and teacher to the team, providing product managers, UX designers, and engineers with a real-world perspective on the fundamentals and the nuances of improving organizational effectiveness. You’ll write guidance and develop support resources for business leaders and their PXT partners to implement organizational effectiveness processes, then work with product managers on our team to embed guidance and processes in our products.Key job responsibilities• Uncovering the root causes of pain points for executives and their HR partners• Sourcing, sharing, and adapting organizational design and effectiveness innovations from industry and academia• Defining the long-term vision for Amazon’s peculiar organizational design and effectiveness philosophies and processes• Influencing HR and business leaders on philosophical and process decisions related to organizational effectiveness• Advising and training product, design, and engineering partners on both strategic needs and practical realities of executing organizational design• Developing and leading ongoing mechanisms to create an organizational effectiveness community of practice across Amazon• Designing research studies in partnership with Research Scientists to advance Amazon’s understanding of how to improve organizational effectivenessAbout the teamThe Organizational Planning and Effectiveness team formed in November 2023 to create a single-threaded focus within Global Talent Management and Compensation. The team is building two enterprise-wide products: an executive talent management product that helps leaders connect business strategy to executive talent strategy, then identify, develop, and match successors to the right roles; and an organizational design product that helps leaders rapidly model alternate scenarios for structures, roles, and reporting relationships. This growing team partners with Research Science, UX Design, and additional talent management teams across the company to build innovative experiences for Amazon’s leaders and their HR partners.BASIC QUALIFICATIONS• Bachelor's degree• Exceptional data-driven, business writing skills• 10+ years of progressive experience in executive talent management and/or organizational design and effectiveness• Experience defining and implementing talent management strategies and programs for large, fast-paced and diverse organizations ...

Are you excited about the future of home entertainment? Do you get energized by partnerships with innovative, fast-paced, high growth businesses? Are you excited to learn more about the Technology that drives Prime Video’s premium streaming services, which offers a vast collection of TV shows, movies, and live events from one convenient location? We are seeking a Senior HR business partner (HRBP) to partner with the Prime Video & Studios Technology organizations. The HR leader in this role would partner closely with senior Tech leaders across our most exciting and innovative Tech organizations. The Tech teams build are crucial to a wide variety streaming experiences for our customers, including surface the right content to the right customers at the right time. This leader would partner closely with leaders on talent priorities that lead to business impact, including employee experience for this team of builders, org health and efficiency, building and retaining a diverse Tech workforce at all levels, driving and innovating improvements to our Tech promo process, and supporting org design and talent placement discussions with our leaders. To drive these priorities effectively, this individual must have the ability to learn complex, diverse businesses in depth, understand nuanced differences between tech roles, influence with data, innovate and drive people initiatives that lead to business impact, and coach senior leaders to maximize their leadership effectiveness. Prior experience partnering with Tech teams is desired but not essential.If you get energized by a deep partnership with business leaders to drive high-impact HR strategies, this is the role for you! Key job responsibilitiesThe is both a strategic and hands on role including improving organizational effectiveness & design, leading change management, providing leadership coaching and driving HR functional excellence. Successful candidates will also demonstrate:• Genuine curiosity and ability to interpret business goals and recommend new approaches to talent acquisition and management.• A true hands-on approach and a willingness to go to the "frontline" to understand our employees and our customers.• Experience with multi-functional and ever-changing work environment.• Coaching and mentoring at all management levels.• Creative problem solving that works backwards from the end customer and the business client.• Success in creating and driving effective career development, retention, and recognition programs.• Being an enthusiastic team player with a strong drive to create meaningful client relationships.• The ability to think big but also not be afraid to "roll up your sleeves."• The ability to manage multiple priorities simultaneously while continually moving initiatives forward.• Must be able to interface at executive levels of the organization.• Excellent organization and interpersonal skills.BASIC QUALIFICATIONS• 5+ years of relevant Human Resources experience• Experience working across a global organization and with multi-territory support.• Bachelor’s degree or higher, in Human Resources or related field ...

Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for Amazon’s 1.5 million employees and the hundreds of millions of customers? If so, we’re looking for you!The vision of Inclusive Experiences & Technology (IXT), within PXT, is to create inclusive experiences for our worldwide base of employees, customers, and communities. Born Inclusive is a new program with the IXT Product & Technology team that will provide the tools, processes, and metrics to enable product, engineering, user experience, and science teams across Amazon to easily build inclusion into products that exist already, as well as those that they create, so every new product from Amazon is born inclusive. It is truly Day 1 as we build our Product & Engineering organization from the ground up. We are rolling our sleeves up to bring this vision to life, demonstrating ownership, bias for action and humility in all that we do. No job is below any member of the team, and we partner closely with each other, across IXT/PXT and Amazon to realize our mission. In this highly strategic, people manager role, you will work closely with cross-functional teams across Amazon to enable the delivery of transformative inclusive experiences. You will be relentlessly focused on providing Amazon's builders with the processes and tools that will make it effortless for teams to build truly inclusive products. This is a rare opportunity to leave the world better than you found it by creating the tools that shape the future of inclusive experiences at Amazon. Apply now!Key job responsibilities• Hire, motivate, mentor, and grow a high-performing engineering team, providing them with appropriate opportunities to succeed in their career objectives.• Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other Commerce Platform teams to ensure the successful delivery of features.• Ensure timely execution of key organizational automation goals and customer launches by removing blockers and reducing execution risks.• Work closely with the leadership team to provide input on OP1, roadmaps, and strategic discussions.• Be deeply involved with engineers to architect and develop the best technical designs and approaches.• Build operational excellence to reduce lead times and maintain the operations of critical services.• Clearly communicate technical decisions and progress to both technical and non-technical audiences.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

As a Senior User Research Operations Manager, you will be responsible for driving programs that optimize user research throughput, quality, and impact across the organization. In this role, you will lead user research operations and spearhead initiatives to enhance team efficiency, research processes, and insights delivery.Your key responsibilities will include:- Developing and deploying a state-of-the-art user research toolchain to empower researchers, streamline workflows, and improve data management- Owning and driving transparent user research project tracking and reporting mechanisms to ensure visibility, accountability, and data-driven decision making- Collaborating with user research, design, science, product, and engineering teams to create and manage research-focused guidelines, best practices, and knowledge sharing- Identifying opportunities to scale and optimize user research efforts through innovative, yet simple and repeatable approachesYou will work with a high degree of independence and ownership, leveraging your deep expertise and practical experience in user research. This includes a strong background in research methods, data analysis, and translating insights into actionable recommendations. Your track record should demonstrate success in creating and managing a wide range of user research programs and toolchain improvements that have delivered measurable business impact. You thrive in ambiguous and evolving environments, adapting your approach to meet the diverse needs of cross-functional partners.Importantly, you will also possess strong alignment and facilitation skills, helping to drive consensus and ensure user research efforts remain tightly connected to organizational goals. You will empower researchers to scale their impact in an innovative, sustainable, and customer-focused manner.If you are a critical thinking self-starter with an in-depth understanding of user research workflows, and a proven ability to elevate research impact through measurable, scalable programs, we encourage you to apply for this exciting opportunity.About the teamThe Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and user research to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.BASIC QUALIFICATIONS- 5 years experience in user research and/or UX research operations and program management.- Experience working with UX design, user research and development teams.- Familiarity of user-centered design and iterative development processes.- Demonstrable history of influencing cross-functional stakeholders.- Strong written and presentation skills. ...