Senior Applied Scientist, Amazon

We’re building a foundational LLM for Amazon Stores that fuses general world knowledge with Amazon e-commerce domain knowledge to provide new and improved shopping experiences for our customers. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You’ll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!BASIC QUALIFICATIONS- • 3+ years of building machine learning models for business application experience- • PhD, or Master's degree and 6+ years of applied research experience- • Experience programming in Java, C++, Python or related language- • Experience with neural deep learning methods and machine learning- • 2+ experience in leading a team to solve challenging machine learning problems with quantitative approaches- • Experience in patents or publications at top-tier peer-reviewed conferences or journals- • Experience with LLM model training, large scale training data curation, training/inference optimization. ...

Applied Scientist, Security Analytics and AI Research (SAAR)

Amazon Web Services is looking for world class scientists to join the Security Analytics and AI Research team within AWS Security Services. This group is entrusted with researching and developing core data mining and machine learning algorithms for various AWS security services like GuardDuty (https://aws.amazon.com/guardduty/). In this group, you will invent and implement innovative solutions for never-before-solved problems. If you have passion for security and experience with large scale machine learning problems, this will be an exciting opportunity.The AWS Security Services team builds technologies that help customers strengthen their security posture and better meet security requirements in the AWS Cloud. The team interacts with security researchers to codify our own learnings and best practices and make them available for customers. We are building massively scalable and globally distributed security systems to power next generation services.Key job responsibilities* Invent, implement, and deploy state of the art machine learning and deep learning models and systems for information security applications.* Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative and business judgment.* Collaborate with software engineering teams to integrate successful experiments into large scale, highly complex production services.* Report results in a scientifically rigorous way.* Interact with security engineers, product managers and related domain experts to dive deep into the types of challenges that we need innovative solutions for.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of field experience in Computer Science, Machine Learning, Operational Research, Statistics or a related quantitative field.- Working knowledge of natural language processing (NLP) or large language model (LLM).- Experience with unsupervised learning, semi-supervised learning and continual learning.- Hands-on experience in predictive modeling and analysis.- Algorithm development experience.- Proficient in coding with at least one of the following: Java, C++, Python, Scala, Rust or other programming language.- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning. ...

Principal Scientist - AI, Kumo Intelligent Tooling

AWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for Kumo Intelligent Tooling — the organization that owns products and services used by 10,000+ AWS Support staff to help 40,000+ unique monthly AWS customers, and is responsible for AWS Support’s strategic initiative to transform its business and delivery model through GenAI.We are looking for a Principal Scientist to join us and spearhead the AI revolution through intelligent solutions that assist customers and Support staff to troubleshoot and resolve technical issues. You are a hands-on contributor and will apply your knowledge to propose solutions, create software prototypes, and productize prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet ever-growing customer needs use cases. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment.You will play a pivotal role in shaping the definition, vision, design, roadmap and development of solutions from beginning to end for hard, previously unsolved problems.Key job responsibilities- Lead and conduct advanced research in Large Language Models (LLMs), GenAI, and Deep Learning, with a focus on developing novel algorithms, architectures, and methodologies for technical support.- Stay up-to-date with the latest advancements in AI, LLMs, and GenAI, and identify opportunities to leverage cutting-edge technologies to deliver new Support offerings and capabilities to AWS customers.- Lead by example, demonstrating technical excellence that other scientists aspire to follow, fostering a culture of innovation and knowledge sharing, and taking time to mentor and develop team members- Collaborate with cross-functional teams, including scientists, engineers, and product managers, to translate research findings into practical applications.- Partner across AWS AI/GenAI service teams to influence and drive investment prioritization and product direction.- Evangelize our AI/GenAI innovations, results, and impact to customers, partners, and AWS senior leaders.About the teamKumo is the global product and engineering organization for AWS Support, a multi-billion $ business. Our mission is to empower innovators to get the most out of cloud services. We build technology that reimagines how people and automation combine to solve problems, remove risks, build with excellence, and drive business impact. We own critical cloud services used by all AWS customers to build, optimize, and operate at scale, including AWS Health, Trusted Advisor, Well-Architected, re:Post, Support Center, and AWS Managed Services. We also own services that enable AWS support teams to provide mission-critical, customer-obsessed support to our customers, including Command Center (the console platform for 14,000 frontline staff and technical account managers), Kumo Case Management (the contact center platform for technical support), Tool Contribution (the platform for support staff to build and reuse troubleshooting tools), and Business Case Authorization (the service for controlling access to customer metadata based on business justifications). AWS Kumo is a dynamic, agile, and collaborative team of individuals with diverse backgrounds, located around the globe with larger teams in the U.S., Canada, and South Africa.BASIC QUALIFICATIONS- Graduate degree (MS or PhD) in Computer Science, Machine Learning, Computational Linguistics, or a related field, with a strong focus on Natural Language Processing, Large Language Models, and Generative AI.- 7+ years of experience in AI and Machine Learning in industry.- Proven experience with a track record of thought leadership and contributions that have advanced business and customer results through AI. - Strong record of delivery in industry and ability to handle multiple competing priorities in a fast-paced environment. - Excellent written and verbal communication skills. ...

Senior Applied Scientist

AWS is looking for a passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading technology. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in multimodal LLMs and VLMs in Computer Vision.As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use of speech and language technology. You will gain hands on experience with Amazon’s heterogeneous speech, text, and structured data sources, and large-scale computing resources to accelerate advances in spoken language understanding.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Applied Scientist, CMO Science

The Campaign Measurement & Optimization (CMO) organization is looking for a Senior Applied Scientist interested in solving one of the most challenging business problems in marketing measurement and developing cutting-edge ML model. Working with our team of data scientists, applied scientists, research scientists, and economists, this leader will help redefine scalable marketing measurement at Amazon and its subsidiaries.The Campaign Measurement & Optimization (CMO) organization’s mission is to be the most trusted source of measurement science solutions to drive marketing investment decisions across Amazon. The CMO team provides incrementality and efficiency measurement services to the marketing stakeholders across Amazon’s lines of business, including Stores, Prime Video, Amazon Devices, Alexa, Amazon Business, Amazon Music, Amazon Fresh, as well as subsidiaries including Audible, Ring, Whole Foods, and more. CMO applies industry leading deep learning based causal inference models to measure omni-channel effectiveness of marketing campaigns from these businesses worldwide. The impact and influence of the organization is tremendous, helping optimize spend decisions on a scale that exceeds many countries’ GDP. Our outputs shape Amazon product and marketing teams’ decisions and therefore how Amazon customers see, use, and value their experience with Amazon.This is a high-impact role with opportunities to develop systems and analyze marketing effectiveness that contributes billions of dollars to the business. As a senior scientist, you will be responsible for leading the design and development of the cutting edge measurement and optimization models, while collaborating with businesses, marketers, and software teams to solve key challenges facing the teams. Such challenges include measuring the incremental impact of multi-channel marketing portfolios, estimating the impact on sparse customer actions, and scaling measurement solutions for WW marketplaces. Unlike many companies who buy existing off-the-shelf marketing measurement systems, we are responsible for studying, designing, and building systems to serve Amazon’s suite of businesses. Our team members have an opportunity to be on the forefront of marketing measurement thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, economists and software developers in the business.In this role, you will be a technical leader in applied science research with significant scope, impact, and high visibility. You will lead strategic measurement science initiatives in CMO and across various marketing teams, scaling experimentation and development and deployment of the measurement science models, real-time inference, and cross-channel orchestration. As a successful Scientist, you are an analytical problem solver who enjoys diving into data, leads problem solving, guides development of new frameworks, writes code, is excited about investigations and algorithms, and can credibly interface between technical teams and business stakeholders. You are an expert in employing deep learning models to solve business problems, preferably in causal inference. You are a hands-on innovator who can contribute to advancing Marketing measurement technology in a B2C and B2B environment, and push the limits on what’s scientifically possible with a razor sharp focus on measurable customer and business impact. You will also coach and guide scientists in the team to grow the team’s talent and scale the impact of your work.BASIC QUALIFICATIONS- 4+ years of applied research experience- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Principal Applied Scientist, Reinforcement Learning, Supply Chain Optimization Technologies

Are you seeking an environment where you can drive innovation? Do you want to be at the forefront of applying machine learning to solve real world problems? Do you want to play a key role in the future of Amazon's Stores business? Come and join us!The Supply Chain Optimization Technologies (SCOT) group is seeking a Principal Applied Scientist to join our Reinforcement Learning team. Our research team, which includes Sham Kakade and Dean Foster, has published research in top journals and conferences and has a significant impact on the field. Through the launch of several Deep RL models into production, our work also affects decision making in the real world.Key job responsibilitiesKey job responsibilities include:- Design, implement and evaluate models, agents and software prototypes- Technical leadership for a group of highly motivated and talented scientists- Engage key business stakeholders and scientists to surface opportunities for improvement and identify business requirements. - Work closely with partner teams to develop solutions to ambiguous business problems and integrate novel methodology into our team and business.- Work closely with senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.- Raise the bar of scientific research by innovating and publishingAbout the teamSupply Chain Optimization Technologies (SCOT) owns Amazon’s global inventory planning systems. We decide what, when, where, and how much we should buy to meet Amazon’s business goals and to make our customers happy. We decide how to place and move inventory within Amazon’s fulfillment network. We do this for hundreds of millions of items and hundreds of product lines worth billions of dollars of world-wide. Venturing beyond traditional operations research methods for sequential decision-making in inventory planning, the Reinforcement Learning team is pioneering the application of reinforcement learning techniques for these applications. The team combines empirical research and real world testing, backed by a robust theoretical foundation. Some research publications include:- Deep Inventory Management [https://arxiv.org/abs/2210.03137, NeurIPS 2022 Workshop Presentation] - Learning an Inventory Control Policy with General Inventory Arrival Dynamics [https://arxiv.org/abs/2310.17168]- Meta-Analysis of Randomized Experiments with Applications to Heavy-Tailed Response Data [https://arxiv.org/abs/2112.07602]- What are the Statistical Limits of Offline RL with Linear Function Approximation? [https://arxiv.org/abs/2010.11895, NeurIPS 2021 Workshop Presentation]- A Study on the Calibration of In-context Learning [https://arxiv.org/abs/2312.04021]We encourage collaboration across teammates and recognizes the need to take chances and try new ideas that may fail. Furthermore, our builder culture means that Scientists and Software Development Engineers work closely together to invent and construct at a massive scale.BASIC QUALIFICATIONS- PhD in one of the following disciplines: Computer Science, Machine Learning, Statistics, Applied Math or a related quantitative field- 10+ years of relevant, broad research experience after PhD- Publications at top-tier peer-reviewed conferences or journals in one of these areas: reinforcement learning, deep learning, and machine learning- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages.- Strong algorithm development experience- Depth and breadth in state-of-the-art machine learning technologies- Strong prior experience with mentorship and/or management of senior scientists and engineers. ...

Senior Applied Scientist, Alexa Conversational Assistant Services

AI for Domains (AIDO) team is part of Alexa Conversational Assistant Services organization where our mission is to create a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints. We are looking for talented and experienced science leader in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP) and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have solid technical background and extensive experience in leading projects and technical teams. The ideal candidate would also have experiences in developing natural language processing systems (particularly LLM based systems) for industry applications, enjoy operating in highly dynamic and ambiguous environments, be self-motivated to take on challenging problems to deliver customer impact.Key job responsibilitiesAs a Senior Applied Scientist, you will: * Build a strong and coherent team with particular focus on sciences and innovations in LLM technologies for conversation AI applications* Serve as a technical lead on demanding and cross-team projects, and effectively collaborating with multiple cross-organizational teams* Apply technical influence on partner teams, increasing their productivity by sharing your deep knowledgeBASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Graduate degree (MS or PhD) in Computer Science, Electrical Engineering, Mathematics, or a related field.- Solid ML background and familiar with standard NLU, NLG, and LLM techniques ...

Member of Technical Staff, Artificial General Intelligence

The Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.If you’re interested in our particular philosophy of AI progress, reach out via AGI-SFLab-Jobs@amazon.com.Key job responsibilities- Develop cutting edge multimodal Large Language Models (LLMs) to observe, model and derive insights from manual workflows for automation- Work in a joint scrum with engineers for rapid invention, develop cutting edge automation agent systems, and take them to launch for millions of customers- Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI- Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results- Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports- Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the teamBASIC QUALIFICATIONSPhD, or Master's degree and 5+ years of applied research experience3+ years of building machine learning models for business application experienceExperience programming in Java, C++, Python or related languageExperience with neural deep learning methods and machine learning ...

Applied Scientist, AGI Info - Web & Knowledge Services

Amazon’s AGI Information is seeking an exceptional Applied Scientist to develop science advancements in the Amazon Knowledge Graph team (AKG). AKG is re-inventing knowledge graphs for the LLM-era, optimizing for LLM grounding and other LLM-based customer experiences. At the same time, AKG is innovating to utilize LLMs in the knowledge graph construction pipelines to overcome obstacles that traditional technologies could not overcome.As a member of the AKG Science team, you will have the opportunity to work on interesting cutting edge problems with immediate customer impact. The team is addressing challenges in automating gap detection, data ingestion, fact verification, query optimization and entity resolution. You will work with the entity resolution team to develop generic entity resolution models that work for every class of data in AKG (e.g., people, places, movies, etc.), that scale to hundreds of millions of entities, and that work incrementally. You will collaborate with other scientists to develop entity representations, training data and matching models to solve the problem. You will also work to optimize models to be performant and cost-effective in production.A successful candidate has a strong machine learning and LLM background, identifies and adapts state of the art techniques to solve new problems, builds POCs quickly to identify promising techniques and reject ideas that do not work, and enjoys collaborating with engineering teams to ship solutions incrementally via rapid experimentation. A successful candidate is an avid reader of the scientific literature and works to publish in peer reviewed conferences.Key job responsibilitiesAs an Applied Scientist, you will apply scientific rigor to your work. You will work incrementally, setting up and executing experiments informed by rigorous failure space analysis of prior experiments. You have a knack for writing clear, succinct and informative reports of your experiments. You collaborate and seek guidance from other scientists on your team to define the next experiments. You work with engineers to understand deployment requirements and constraints, and work to address them. You work continuously with customers and stakeholders to simplify and adapt to deliver for our customers.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

ML Applied Scientist

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by protecting Amazon customers from hackers and bad actors? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer every day? Are you excited by the prospect of analyzing and modeling terabytes of data and create state-of-art algorithms to solve real world problems? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Amazon Account Integrity team.The Amazon Account Integrity team works to ensure that customers are protected from bad actors trying to access their accounts. Our greatest challenge is protecting customer trust without unjustly harming good customers. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.Please visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Communication and data presentation skills- Problem solving ability ...

Machine Learning Engineer II, Search Science and Data Infrastructure

Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. We delight customers when we accurately understand their intent expressed via a query or image, and reflect that understanding throughout the search page - from layout to the search results and navigation. We make shopping effortless by helping customers easily explore our vast selection, narrowing down a myriad of options to a manageable consideration set while providing key information to make high confidence decisions with low post-purchase regretSearch Science Data Infrastructure team is responsible for delivering high quality and fresh ML model training data, and providing seamless access to all ML artifacts through federated Feature Store infrastructure. This big-data platform provides the ML training data to Amazon search ranking, matching quality, search economics and also powers live-site features, including search suggestions, query understanding, spelling, search result ranking, and personalization. Furthermore, 350+ teams across Amazon consume our datasets to power analytics and behavior models. We are located in downtown Palo Alto, a short walk from numerous shops and restaurants, and right across from the Caltrain station.Key job responsibilitiesAs an ML Engineer you will:- Lead development of services and infrastructure at the intersection of machine learning, big data, and distributed systems. Our products and services empower hundreds of science teams across Amazon to deliver machine learning at scale for ML model training, Feature engineering and Data quality monitoring. - You will help manage machine learning lifecycle and operations using AWS AI services, DL compute resources, and our core search backend services for query understanding, semantic matching, and relevance ranking. - You will build scalable data-intensive infrastructure that processes huge amounts of logs, catalogs, transactional data, and telemetry signals. By doing so, we enable teams to become more data-driven and build robust and explainable ML services. - You will work with partners on data experimentation to advance Amazon product search, making it available across all geographic regions with variety of product search and discovery use cases across many categories.- Lead the design, get your hands dirty and write code, and ultimately deploy big data and machine learning services. These services define the foundation of our search R&D processes, supporting science, product development and production of the world’s largest product search engine.- Possess expert knowledge in performance, large scale distributed system scalability, system architecture, and engineering best practices.- Obsess over operational excellence, evaluate system performance, security, design system metrics and driving quality improvementsBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience in machine learning, data mining, information retrieval, statistics or natural language processing ...

Distinguished Scientist, Amazon

The charter of the Amazon Shopping Team is to improve shopping on Amazon using the conversational capabilities of large language models. We are working on an AI-first initiative to further improve the way we do search using large-scale foundation models. These foundation models are also used in downstream applications by various partner teams in Amazon Stores. Our goal is to build large language models (LLMs), which can empower conversational applications and facilitate online shopping. The team is searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. Key job responsibilitiesAs a Distinguished Scientist, you will act as Generative AI expert across the entirety of Amazon.With your expertise in both theory and practice of Generative AI you will be a strategic advisor to various S-teams and provide practical, clinical advice to business owners and communicate recommendations to leadership and, as appropriate, customers and external stakeholders.You will see around corners and identify business problems that may impact customers a few years out.You will delve into problems that are unique and unsolved to propose and deliver solutions that build upon on decades of published scientific research and business judgment.With your reputation in advancing current science your impact will be beyond your immediate research circles to influence research in adjacent disciplines and beyond.Your research will spark new lines of inquiry and will be leveraged by a broad array of technologists.Published work exemplifies resounding business impact at scale and represents industry-first inventions for customers.Your experience in identifying and delivering mechanisms will improve scientific knowledge integration into product.You will drive major new science heavy product launches with org-wide scope and impact.BASIC QUALIFICATIONSPhD degree in computer science, engineering, or mathematics * 20+ years of experience in the field * A track record of world-class publication in related disciplines * Demonstrated expertise in both theory and practice of disciplines ...

Applied Scientist III, AWS Q for Business

Amazon is looking for world class Applied Scientist to join its AWS AI Labs with expertise in AI-assistants focusing on conversational- retrieval augmented generation (RAG), agent orchestration, multi-modal and multi-lingual chat agents, etc. You will be joining a team of applied scientists developing robust and scalable machine learning solutions for enterprise conversational assistants. You will interact in a cross-functional capacity with product and engineering leaders, as well as with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with acclaimed engineers and world-class scientists.We are hiring at the following locations for at levels: Seattle, NYC and Santa ClaraAbout the teamAmazon Q Business is a generative AI–powered assistant that can answer questions, provide summaries, generate content, and take actions, securely completing the tasks based on data and information in your enterprise systems. It empowers employees to be more creative, data-driven, efficient, prepared, and productive. As member of Q team, you’ll work on optimizing large language models in an efficient manner and implementing solutions to enhance and build new functionalities into Q assistant. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Applied Scientist

Amazon revolutionized customer service, now we are changing what customers expect from technical support. Device, Digital and Alexa Support (D2AS) is responsible for the Customer Service operations and solutions for all Amazon Devices and Digital products, from Kindle and Echo, to Amazon Music and Prime Video.We’re seeking an Applied Scientist to develop cutting-edge AI solutions leveraging Large Language Models (LLM), Machine Learning (ML) and Natural Language Processing (NLP) techniques to understand and resolve customer issues and provide earth's best customer service. We are looking for individuals with a passion for learning, researching, and deploying production-ready science solutions in a highly collaborative environment. We like to ideate, experiment, iterate, optimize and scale quickly, while thoughtfully balancing speed and qualityKey job responsibilities- Translating business questions and concerns into specific quantitative questions that can be answered with available data using sound methodologies. In cases where questions cannot be answered with available data, work with engineers to produce the required data.- Retrieving, synthesizing, and presenting data in a format that is immediately useful to answering specific questions or improving system performance.- Applying statistical or machine learning knowledge to solve specific business problems.- Building decision-making models and proposing solutions for the business problem you defined- Conducting written and verbal presentations to provide insights and recommendations to audiences of varying levels of technical sophistication to aid in with making decisions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, Devices Forecasting Science

The Amazon Devices & Services Demand Planning and Product Development (DePD) team is seeking an outstanding scientist with strong analytical and communication skills to help with demand forecasting and supply optimization for the entire Amazon device family of products, services and accessories. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sale both online and in offline retailers globally.We develop scalable and robust state-of-the-art data/analytics/ML and automation solutions that involve learning from different data sources and advanced descriptive, diagnostic, predictive prescriptive and cognitive models. With better forecasts, we drive down supply chain costs, enabling the offer of lower prices and better in-stock selection for our customers.In this role, you will have an opportunity to both develop advanced scientific solutions, and drive critical customer and business impact. You will play a key role to drive end-to-end solutions from understanding our business requirements, exploring a large amount of historical data and ML models, building prototypes and exploring conceptually new solutions, to working with partner teams for prod deployment. You will collaborate closely with scientists, engineering peers as well as business stakeholders. You will be at the heart of a growing and exciting focus area for Amazon Devices and Services.We are looking for an individual with outstanding analytical abilities, excellent communication skills, and someone who is comfortable working with cross-functional teams and systems. You will be responsible for researching, prototyping, experimenting, analyzing predictive models and developing smart automation solutions.Key job responsibilities· Research and develop new methodologies for demand forecasting, alarms, alerts and automation with advanced models and methods.· Build and maintain codebase, upholding engineering best practices · Improve upon existing methodologies by adding new data sources and implementing model enhancements.· Drive scalable and hands-off-the-wheel solutions.· Create and track accuracy and performance metrics (both technical and business metrics).· Create, enhance, and maintain technical documentation, and present to other scientists, engineers and business leaders.· Drive best practices on the team; mentor and guide junior members to achieve their career growth potential.About the teamThe team is a focused science team with Data and Applied Scientists looking for help with validating the technical decisions we are making and figuring out how to best solve our internal and partner’s needs. We have access to a growing science community within the org and partner with Engineering role on a daily basis.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, Amazon Q

Come join the AWS AI science team in building the next generation models for intelligent automation.AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops.We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.We are located in the USA (Seattle, Pasadena, Bay Area).About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Senior Applied Scientist - Multilingual LLM, Alexa International Tech

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. Key job responsibilitiesAs an Applied Scientist with the AIT team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistance technology. You will leverage Amazon’s heterogeneous data sources, unique but diverse international customer nuances and large-scale computing resources to accelerate advances in voice domain in multi-modal setup. The ideal candidate possesses a solid understanding of machine learning fundamentals and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to will tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. A day in the life· Analyze, understand, and model customer behavior and the customer experience based on large scale data. Especially showing passion towards solving for international customer-centric challenges.· Build novel online & offline evaluation metrics an methodologies for personal digital assistants and customer scenarios, on multi-modal devices.· innovate and deliver deep learning based innovation across life-cycle such as policy-based learning, international customer specific model performance tuning.· Quickly experiment and setup experimentation framework for agile model and data analysis or A/B testing· Contribute through industry first research to drive the innovation forward. BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Applied Scientist, Amazon CloudWatch Logs

Amazon CloudWatch is the native AWS monitoring and observability service for cloud resources and applications. We are seeking a talented Senior Applied Scientist to develop next-generation scientific methods and infrastructure to support a core AWS business that delivers critical services to millions of customers operating at scale. This is a high visibility and high impact role that work on highly strategic projects in the AI/ML and Analytics space, will interact with all levels of AWS leadership.We are developing solutions that not only surface the “what” but also the “why” and “how to fix it”, without requiring operators to have extensive domain knowledge and technical expertise to efficiently troubleshoot and remediate incidents. Using decades of AWS operational excellence coupled with the advances in LLMs and Gen-AI technologies, we are transforming the very core of how customers can effortlessly interact with our offerings to build and operate their applications in the cloud. We are hiring to grow our team, and are looking for well-rounded applied scientists with backgrounds in machine learning, foundation models, and natural language processing. You'll be working with talented scientists, engineers, and product managers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, mission driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesAs a Sr. Applied Scientist you will be responsible for* Research and development of algorithms that improve training of foundation models across pre-training, multitask learning, supervised finetuning, and reinforcement learning from human feedback* Research and development of novel approaches for anomaly detection, root cause analysis, and provide intelligent insights from vast amounts of monitoring and observability data* Collaborating with scientists, engineers, and Product Managers across CloudWatch team as well as directly with customers* Lead key science initiatives in strategic investment areas of AI/ML/LLM Ops and Observability* Be an industry thought leader representing Amazon at top-tier scientific conferences* Engaging in the hiring process and developing, growing, and mentoring junior scientistsA day in the lifeWorking closely with and across agile teams, you will be able to see and feel the impact of your work on our customers. This is a high visibility and high impact role that will interact with all levels of AWS leadership. Our ideal candidate is excited about the incredible opportunity that cloud monitoring represents and is deeply passionate about delivering the highest quality services leveraging AI/ML/LLMs. You’re naturally customer centric and thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.About the teamAmazon CloudWatch Logs is a core monitoring service used by millions of AWS customers. We move fast and have delivered remarkable products and features over the last few years to streamline how AWS customers troubleshoot their critical applications. Our mission is to be the most cost effective, integrated, fast, and secure logs management and analytics platform for AWS customers.We are a diverse group of product and engineering professionals that are passionate about delivering logging features that delight customers operating at any scale.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Ability to translate informal customer requirements into problem definitions, dealing with ambiguity and competing objectives. ...

Applied Scientist II, Brand Experience Science

The Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners in the Amazon store worldwide. Our growing portfolio of BX tools enable Brands to tell their unique Brand and product stories, optimize content through statistical experimentation, solicit and manage reviews to earn Customer trust and grow their business as well as engage with new and loyal Customers through a variety of channels.We are looking for a Applied Scientist to drive data insights and opportunities to improve Brands’ success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research).BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist I, Amazon, Amazon

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse- Master's degree or above in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning- Experience researching about machine learning, deep learning, NLP, computer vision, data science ...