Marketing & PR

We are seeking a Sr. Research Manager with a strong quantitative research background and a passion for solving unique problems to help us improve the Selling Partner Experience for small and minority-owned businesses and join the mission of Amazon’s Undiscovered and Small Business Accelerator (USBA) team. We are looking to quantify impact of our offerings (benefits, education, networking opportunities, etc.) to Selling partners via survey tools and other mechanisms on their satisfaction levels with the program. Our ideal candidate is someone who is curious and customer obsessed, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.Key job responsibilitiesIn this role, you will be responsible for the following:• Lead design and execution of primary research studies (leveraging both qualitative and quantitative methods) to generate actionable insights and recommendations for stakeholder teams like marketing, product, education, and partnerships• Lead research and analysis that helps measure the impact of program initiatives on seller perception metrics• Lead foundational research to help understand undiscovered small business lifecycle/ journey and to uncover unmet needs• Design nimble mechanisms to scale quantitative and qualitative research solutions, tools and processes• Build and manage relationships with internal stakeholders and external agency partnersAbout the teamUndiscovered Small Business Accelerator (USBA) helps drive the success of small and historically underrepresented business populations (including minority-, women-, and veteran-owned businesses). As a part of the USBA, Amazon has committed to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners succeed as sellers in Amazon’s store.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience communicating results to stakeholders- 6+ years experience conducting end to end quantitative and qualitative research (e.g., identifying appropriate research methods, designing, executing, analyzing, and drafting actionable recommendations from primary research), with expertise leveraging qualitative research methods (e.g., firmographics, in-depth interviews, focus groups, diary studies) and quantitative research methods (e.g., driver modeling, regression analysis, factor analysis, clustering) ...

Prime Video is shaping the future of entertainment. Our mission is to build the most loved and talked about premium entertainment video service. Not only are we a one-stop hub for award-winning original programming such as Jack Ryan and The Boys, we also offer customers the ability to subscribe to Channels like Max and Paramount+, rent or buy the latest titles, and stream live sports like Thursday Night Football, all in one app. Additionally, our multi-dimensional experience allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future. And we're just getting started.This position is within the Prime Video U.S. Operations team, reporting into the Head of Marketing Operations for Prime Video. The Senior Program Manager, Clearances is the lead point of accountability for managing the Prime Video Marketing campaigns clearance process looking across all types of marketing initiatives from media efforts to those that are on the platform. This role will partner closely with members of the Prime Video team, Studios, TVOD, FAST, and Channels partners, constantly crafting and streamlining process. They will also spearhead improvements and provide tooling recommendations due to the complex nature of clearances. They will ensure that assets are delivered efficiently and effectively, leveraging fit-for-purpose tooling while achieving the objectives of both the portfolio of marketing campaigns, as well as the overarching business objectives of Amazon. The Senior Program Manager, Clearances should be highly organized and be comfortable managing work with competing deadlines, changes in priorities, and across a diverse range of stakeholders. They will work in a complex operations environment with influence and impact extending across the Prime Video marketing business.Key job responsibilities- Lead clearances for priority campaigns as needed. Serve as the clearance leader, developing collaborative communications with 3P licensors and internal studio teams.- Educate cross-functional partners about new and evolving clearance workflows.- Update, refine, and author the clearance process (for audio-visual, static, and digital content) and workflow. Provide process education to Prime Video and Studios stakeholders.- Provide operational guidance to Prime Video and input on clearances tooling initiatives that will be developed for the organization.- Oversee campaign readiness processes, working closely with campaign managers, producers, and creative teams. Ensure workflows, approvals matrices, and RACI (Responsible, Accountable, Consulted, Informed) frameworks are consistently updated for clearances.- Drive connectivity across Studios, TVOD, Channels, FAST, and Prime Video stakeholders on clearance operations. Ensure stakeholder engagement, relationship development, and bi-directional information/data sharing.- Oversee change management activities impacting Prime Video marketing clearance campaign workflows. Provide subject matter expertise and business context as required.BASIC QUALIFICATIONS- 5+ years of creative services experience- Experience leading projects across multiple stakeholders- Experience and understanding of the workflow within a marketing, production, or creative department or company- Experience working at or with a creative or advertising agency, network, streaming service or studio- Experience leading process improvements or operations tool implementations (e.g. digital asset management tool)- Experience with digital asset management tools- Experience managing, analyzing and communicating results to senior leadership- Experience writing business strategy documents and plans- Experience managing marketing campaign clearances ...

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Saltburn, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.Prime Video Channels (PVC) is seeking an experienced Product Marketing Manager (PMM) to own an always-on acquisition lifecycle program and support scaling our growth strategies for unique offer types (i.e., bundles, annual plans). This position will be responsible for managing successful growth initiatives via storefront, outbound and paid media that drive awareness and acquisition of our expanding selection of channels with the Prime Video customer base. Additionally, this role will also analyze and optimize campaigns and build playbooks to scale proven campaign structures.The successful candidate has customer lifecycle and/or acquisition marketing experience and has demonstrated success working cross-functionally across internal and external teams. This candidate has a track record of delivering results through programs that reach global customers at scale with an aptitude for data analysis. Being able to thrive in an ambiguous, fast-moving environment and prioritize work is essential, as is a mind for innovation and learning through A/B testing. This role provides an opportunity to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. The ideal candidate must be able to identify insights and make recommendations backed by data and is passionate about entertainment. Key job responsibilities- Ideate and create new marketing strategies and metrics to measure these programs from scratch by partnering with cross-functional teams, having a deep understanding of the needs of our customers, and evaluating external streaming industry trends- Drive analysis and mechanisms to stack rank acquisition opportunities to determine where resources can drive the most impact- Articulate business opportunities, marketing objectives, roadmaps and launch strategies into narrative document format for both the business teams and partner teams (e.g. product)- Measure campaign success, have an experimentation mindset, and use data and analysis to optimize performance - Identify, develop, and optimize organization processes where there are gaps and/or inefficiencies; create mechanisms to drive alignment and adoption within the organizationA day in the life- Execute strategic/tactical marketing programs, including go-to-market plans, reviews and business analyses- Collaborate with central product teams to advocate for improvements that deliver on business-impacting metrics and/or goals- Partnering with creative teams to develop campaigns that drive awareness and acquisition of our content- Summarize and share learnings regularly with partner teams and key stakeholders- Analyze audience behaviors and use insights to inform product marketing strategiesAbout the teamWant to change the way people watch TV? Prime Video is fast becoming one of the major global players in digital entertainment. We are changing the way millions of customers enjoy movies and TV shows through Amazon Prime, new releases for rent or purchase, and subscription through Prime Video Channels. Prime Video Channels, launched in 2016, distributes video channels including Max, STARZ, Paramount+, Apple TV+, PBS Masterpiece and many more channels OTT without a cable subscription. The US Prime Video Channels Marketing team is ultimately responsible for delivering channels growth by: (1) Optimizing existing and discovering new marketing levers and strategies to drive acquisition, engagement, and retention of US PVC subscribers, as well as (2) Raising the high bar for and influencing the enhancement of the end PVC customer experience (CX) across our storefront and out-of-app experiences (e.g. Fire TV).BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience with paid media and owned and operated channels (i.e. email, onsite, etc.)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing and measuring marketing performance in various channels- Experience managing large amounts of data, including customer segments and online campaign metrics- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience using data and metrics to drive improvements- Bachelor's Degree or equivalent work experience ...

The Sports Marketing team at Amazon Prime Video seeks a Sr. Campaign Manager to lead 360° marketing campaign operations for our original unscripted sports programming (docuseries and documentaries). The campaign management team is the operational backbone of Sports Marketing at Amazon, partnering closely with Strategy, Creative, PR, Social, and Development teams to bring innovative marketing campaigns and initiatives to fruition. This position reports to the Head of Campaign Management and will drive: Campaign Operations: Leverage exceptional organizational and project management skills to oversee all aspects of 360-degree marketing campaigns, from brief to concept to execution. Manage and drive timelines, budgets, and cross-functional teams (internal and external) to ensure seamless creative development and delivery. Marketing Operations: Manage and improve the operations, processes, and tools used by the marketing team to more effectively manage and track their work on Originals titles. Key work streams will include identifying pain points, defining a long-term vision, and implementing new solutions to increase self-serviced, force-multiplying efficiency and visibility.Key job responsibilitiesDay to day oversight and execution of campaigns and creative asset development:- Develop detailed project plans, timelines, and budgets for marketing campaigns and initiatives, including strategic allocation of resources, rate negotiations with external partners, and oversight of the development of AV, digital art and print creative assets- Drive master work back timelines and manage project deliverables to ensure timely execution- Align and facilitate communication cross-functional teams such as strategy, creative, social and media teams towards common objectives and shared timelines- Work proactively with internal teams and external agencies to assess project requirements and to ensure efficient development and delivery of assets per the marketing plan- Monitor project progress, identify risks, and implement corrective actions as needed, communicating updates, delays, and budget implications to stakeholders- Implement and improve processes and system tooling to support efficient collaboration, campaign planning, resource allocation, tracking, and creative review/approvals- Conduct routine post-mortems and gather collaborative feedback to drive continuous improvementOngoing strategic optimization and oversight of marketing and campaign operations: - Identify operations gaps within the marketing team's processes and workflows related to Originals titles- Assist in establishment of tools, long-term goals, and a strategic vision to address identified gaps and improve marketing team operations- Build and lead the adoption of new processes, tools, and mechanisms to enhance project management, resource organization, and status trackingAbout the teamPrime Video has a vast selection of live and on demand sports content including Thursday Night Football, NBA, NASCAR, New York Yankees, National Women’s Soccer League, and more. The Sports Marketing team is charged with creating world-class marketing campaigns to deliver this growing portfolio of live sports, sports exclusives, and unscripted sports entertainment content to Amazon customers.BASIC QUALIFICATIONS- 9+ years of professional non-internship marketing experience, particularly in project and/or program management, with a proven track record of of successfully project managing complex, multi-faceted marketing campaigns- Adept at nimbly navigating curveballs, challenges and coordinating diverse stakeholders to deliver on a wide range of campaign deliverables- Experience driving direction and alignment with large cross-functional teams and agency partners- Experience in creative concept development, production, budget management, and vendor negotiation- Experience owning relationships with and presenting to senior stakeholders and partners- Mastery in creating and implementing processes, driving adoption across large and busy organizations- Mastery of project management software (eg Smartsheets, Airtable)- Comfortable operating in highly ambiguous and rapidly evolving business environment- Excellence in written and verbal communication- Experience working in sports marketing and/or sports media marketing ...

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Coming 2 America, Idea of You, and Roadhouse, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.Prime Video is seeking a highly motivated, results-oriented Head of Integrated Media to support our brand and live sports initiatives reaching millions of customers each year. In this role, you will be accountable for driving consumer facing campaigns that develop and deepen engagement with Prime Video customers. This leader is able to think big while remaining deeply analytical, naturally curious and capable of juggling multiple complex projects to drive increasingly effective tactical touchpoint plans that deliver entertaining customer experiences both out of app and in-app. The ideal candidate will possess a passion for bar-raising media planning frameworks, strong organization and high standards for operational launch management and substantial experience working with research, data science, media & brand agencies and creative marketing partners. As a leader, you will own the marketing development of integrated media plans and launch execution. This includes leading a team of marketing stakeholders that work on dedicated projects. You will be accountable for driving quality assurance from media briefing to go-to-market planning of 360-degree campaigns and alignment with cross-functional stakeholders (e.g. creative marketing, product, finance) across Amazon. As an integrated media lead, you will have a proven track record for driving results, working autonomously to set roadmaps and goal tracking and have substantial experience working with industry partners. You will possess a blended balance of strategist, project manager, team champion and analyst. Relationship building will be necessary as the work is highly visible and requires strong partnership with cross-divisional teams. Key job responsibilities- Own paid media strategy for Live Sports and Brand campaigns.- Own O&O launch management for Prime Video live sports and live events.- Work collaboratively with cross-functional stakeholders to ensure campaign sufficiency and optimizations are deployed to deliver on goals. Eliminate barriers and obtain buy-in at scale.- Dive deep into marketing performance and audience insights. Uncover durable insights that improve program performance over time.- Own representation of key metrics and progress to goal with senior leadership.- Act as a leader and “catalyst” to inspire others to deliver bar-raising, best in class ideas and plans.- Cultivate positive relationships with appropriate agencies, companies, talent, external studio partners and other relevant Amazon partner teams.- Hire and develop talent to support your efforts.BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience managing teams- Experience in marketing or marketing research- Experience guiding creative input, development and execution from concept to completion- Experience driving direction and alignment with cross-functional teams- Experience presenting metrics and progress to goal to senior leadership- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Knowledge of the TV/sports landscape and/or streaming platforms ...

Do you love diving deep into developer experiences and uncovering insights that shape cutting-edge technologies? Are you passionate about influencing product roadmaps and driving continuous improvement? Do you thrive on translating developer feedback into actionable strategies? If so, then this might be your dream job!Amazon Web Services (AWS) is seeking a Developer Advocate to join our Developer Insights team. In this role, you will lead our efforts to engage with developers, understand their needs, and bring valuable insights back to our service teams. You'll be at the forefront of improving developer experiences across AWS services, ensuring we deliver solutions that delight and empower developers worldwide.Key job responsibilitiesAs a Developer Advocate on the Developer Insights team your role is to be the voice of the developer within AWS, championing their needs and influencing the evolution of our services. You'll dive deep into new AWS services, push them to their limits, and then use your insights to drive real change.You'll gather insights and feedback from your own experimentation, others within AWS, and from developers on the frontlines. You will turn those insights into comprehensive feedback packages designed to influence roadmaps for our products and services. Your technical depth and analytical skills will ensure AWS continues to deliver delightful developer experiences. You will work with service teams to present your findings, and gain agreements. You will be familiar with current generative AI products including Amazon Q Developer and Amazon Bedrock as well as versed in the generative AI landscape as a whole. A day in the lifeHere's what your day might look like:- Collaborate with AWS service teams to influence product roadmaps, advocating for features and improvements that will make developers' lives easier.- Experiment with cutting-edge AWS services, exploring their capabilities and uncovering happy paths and pain points that could make or break a developer's experience.- Dive into data, spotting trends, and translating complex patterns into actionable insights for our service teams.- Create code samples, demos, and content that showcase the true potential of AWS services.About the teamThe Developer Experience team's mission is to explore the future of development so that we can help developers navigate a path to that future. Our goal is inspire developers around the world. We show them how to practically use the new technologies to build efficiently in the cloud. We show them new things they are now able to achieve, both in tackling more complex cloud problems and building new solutions that leverage generative AI. We earn trust with developers by being authentic, and by being practitioners ourselves. We are on an exciting journey together, and not everything is solved yet. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2+ years of design, implementation, or consulting in applications and infrastructures experience- Background in Data Science, Data Engineering, Software Development, Cloud Computing or related discipline ...

Amazon is looking for a Sr. Performance Marketing Manager to join Amazon Autos. We’re partnering with dealers and brands to redesign car shopping—making it more transparent, convenient, and customer-friendly. As part of this team, you will be a key player in bringing this brand to life, driving awareness of Amazon Autos and driving sales. You will have the opportunity to build a performance marketing program from the ground up, working in an agile startup atmosphere.About You:You’re an experienced marketing professional who loves to build. You think customer-first and balance strategic, creative, and tactical thinking to deliver thumb stopping advertising campaigns. In this role you will own paid user acquisition and growth efforts for a soon to be launched product. You will help set our go-to-market strategy and own campaign management and optimization, define the investment framework approach, build measurement capabilities and experimentation to scale Paid Media. Reporting into the Head of Marketing, you will collaborate with Finance, Creative, Product and BI to deliver on performance marketing goals and be required to present learnings & insights to leadership. You will formulate marketing initiatives that are deeply backed by data, and have experience driving customer growth for a new app or business.Key job responsibilities• Own paid advertising strategy and execution to drive customer acquisition that contributes to overall marketplace awareness and vehicle sales.• Build robust tracking, attribution, and overall data infrastructure in partnership with Product/BI teams.• Manage relationships with key partners in the advertising ecosystem (e.g. Google, Apple, Meta).• Provide performance reporting on all marketing campaigns and take relevant action on insights gained.• Collaborate closely with technical, business, finance and design teams within Amazon to manage simultaneous time-sensitive projects.• Experiment across platforms, conducting deep data analysis to uncover new opportunities for growth.• Identify and partner with external creative and/or performance agencies to deliver on goals- Manage the end-to-end execution of paid search campaigns, including keyword research, ad copy creation, bid optimization, and campaign performance analysis- Collaborate with the content, creative, and e-commerce teams to ensure search-friendly, conversion-optimized user experiences across Amazon Autos touchpoints - Partner with central teams to establish a strong affiliate marketing program for Amazon Autos- Optimize affiliate tracking, attribution and commissioning through rigorous testing with central team• Coordinate with other Amazon performance marketing professionals to leverage relationships, establish best practices for marketing.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 6+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...

Interested in leading strategic customer lifecycle initiatives for Amazon Credit Cards? The Amazon Payments Team seeks a high performing marketer who will thrive in a fast-paced environment, enjoy testing and scaling marketing campaigns, and improve upon the product marketing strategy. You will work closely with product stakeholders to build an annual plan and strategy to influence cross-functional and external stakeholders. You will lead projects from end to end, partnering with a team of high caliber marketers, data science, design, and product managers across Amazon. You will think creatively to define the right message, at the right time, to grow awareness, acquisitions, and engagement for our Amazon credit cards. You will be responsible for consistency with regulatory and compliance requirements. You will be accountable for diving into the data and sharing the performance of your initiatives - course correcting and scaling to deliver results. You will share your results regularly with senior leaders and stakeholders across Amazon. You must be able to work at the strategic level, generating bold and innovative customer focused ideas and messaging, and at the tactical level, optimizing campaigns with merchandising tools, analyzing traffic data and solving problems. The ideal candidate will be an experienced marketing manager who can manage difficult product marketing initiatives, execute flawlessly, deliver independently. To be successful you’ll need to be an effective thought leader and a strong communicator who can earn trust with key stakeholders across multiple teams. You must have a strong grasp of business performance metrics with ability to deep dive in this area and use your findings to identify business opportunities and translate these into effective marketing strategy. If you are organized, analytical, and data driven, with an interest in independently owning your strategy and roadmap, this is a great role for you.Key job responsibilities- Lead initiatives end to end, working with cross functional teams – legal, finance, product, design, data science, and bank partners – to optimize, execute and deliver campaigns.- Work with other marketers on the team to test and learn in new and existing marketing channels on Amazon.com.- Create on-brand, best in class content, targeted to appropriate customers and effectively build lifecycle marketing campaigns for our credit products.- Manage internal and external design and research agencies to create marketing campaigns and market research studies if needed.- Analyze the performance of campaigns, and share results of campaigns with senior leaders and stakeholders.- Manage initiatives with external financial partners, working backwards to ensure a streamlined execution and approval process to launch.- Demonstrate high attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Note on Location: We are open to this role being located in Santa Monica, California or Seattle, Washington.Amazon’s global cross channel, cross category marketing team (XCM), is looking for a Creative Director/Art Director to guide the development of Amazon’s brand look and feel, and create fully integrated ideas across channels. The ideal candidate has a passion for doing world class work, and is a talented and passionate art director that thrives in a fast-paced, creative environment, with a taste for the peculiar. At Amazon, there is a lot of growth opportunity, and this role includes opportunities to produce global work across regions. XCM Creative Directors are hands on; a combination of creative doer, conceptual powerhouse and team leader. We’re looking for someone with strong strategic knowledge, who can make intentional choices, and is excited to tackle new creative challenges every day.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree- Experience across channels (broadcast and online video, digital, social, etc.) ...

Do you want to disrupt the financial space by activating best-in-class designs for Amazon’s payments products that reach millions of customers? Do you desire to contribute to design/creative operations, management, and strategy for a fast-growing business with a significant impact on our customers? Come join us! Amazon B2B Payments & Lending (ABPL) delivers and operates a worldwide collection of payment products and services to simplify access to personalized business financing solutions. We are looking for a design/creative operations leader with hands-on expertise in developing full lifecycle operations systems to organize and streamline the delivery of marketing and product experiences. Collaboration with design leadership, visual designers, writers, product marketers, and product managers will enable the team to focus on designing delightful experiences for our customers. You are a design operations and program management professional with 5+ years of experience managing the lifecycle of operations systems and projects, thriving in a fast-paced, start-up environment. You are an organized self-starter who can deal with ambiguity and competing priorities, and are always looking for ways to improve processes. You are methodical in building workflows across disciplines and different project lifecycles. You have robust experience working with vendors and partners to deliver complex creative projects and scale the impact of you and your team. You have no problem presenting–and defending–your ideas to partner teams and leadership. Key job responsibilities- Collaborate with creative, product, marketing, legal, and external partners to assess project needs and develop content, creative, and messaging guides that resonate with audiences. - Manage and coordinate all vendor engagements, driving contract negotiations, creative briefing, and program management- Work with design team to concept new creative and campaign approaches and strategies. - Proofread and edit text at various stages of the writing process and in response to requests and feedback from various stakeholders and ensure high editorial standards are met - See projects through the whole creative lifecycle, from inception to deployment - Keep abreast of trends in content and style reflected on various media and marketing channels and editorial sphereA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The USBA Identify, Classify, Empower and Discover (ICED) Team helps drive the success of small businesses (including sellers, vendors, developers, authors, and delivery service providers) and underserved business populations (including minority-, women-, and veteran-owned businesses) through building products, features and programs that help more customers shop small and undiscovered businesses. We are seeking a high-judgment, business oriented, self-motivated professional to own marketing strategy and execution of initiatives that enable customers to shop small and undiscovered business brands on Amazon, which in turn drives incremental financial growth for our selling partners. This role will own management of the onsite and offsite strategies to connect customers with our selling partners' products. They will manage the organization's investments in seasonal and cultural events (e.g. Black History Month, Small Business Saturday) and Amazon-wide events such as Prime Day and T12. They will also oversee the evergreen marketing strategy to ensure our selling partners are able to build a sustainable year-round business. The role is inherently cross-functional within the org and across Amazon – you will work closely with product, science & analytics, customer and selling partner insights, sales, finance and executive teams across the business.The ideal candidate thinks strategically, takes initiative, and dives deep into details. They can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. They have experience owning customer-facing marketing strategies, preferably on Amazon. They have experience measuring campaign, managing agencies, and managing a budget. They have experience managing a team and developing them to deliver strong results. Maturity, strong business judgment, ability to earn trust with and influence cross-functional teams, a customer-centric and creative mindset and strong analytical skills are essential. The candidate for this position also embraces ambiguity, embraces a matrixed organization, and is skilled at communicating complex issues simply and convincingly to a wide range of audiences.Key job responsibilities• Owns the marketing strategy to help customers more easily discover products from small and underserved businesses, resulting in financial growth for our selling partners.• Owns relationship with cross-Amazon marketing teams within Selling Partner Services and greater Amazon• Manage a team of 3-5 marketers who own individual strategies and execution of campaigns.• Understands customer (internal and external) needs, defines clear project plans, forecasted impact, risks and dependencies, and executes to high expectations in a fast-paced environment all while sticking to a timeline.• Represents, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders to help them understand the decisions they have to make and what options they have• Track and report program learnings and effectiveness to stakeholders• Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

The Alexa Enterprise Products (AEP) organization collaborates with external third party partners to develop Alexa solutions to delight end customers. Within this org, the Alexa Built-in (ABI) team works to integrate Alexa as a feature into major OEM brand devices, expanding the Alexa footprint globally. A critical component of this integration is to establish a working relationship with priority partners to evolve and expand offerings as well as collaborate on how to drive awareness and engagement of the Alexa feature among customers. In this role, the Senior Marketing Manager is responsible for the all-up marketing strategy and execution of monetization efforts for Alexa Built-in. They will own strategies in creating benefit awareness and driving subscriptions/transactions of content compatible with ABI devices, including but not limited to Amazon Music Unlimited, Audible, Prime Video Channels, and TVOD (movie rentals/purchases). They will own and foster marketing relationships and execute upon plans with internal partnering teams, and with external media partners. This role is a great fit for someone who thrives in a dynamic environment, and can deliver business results under ambiguous circumstances. An entrepreneurial mindset with a high degree of ownership. Key job responsibilitiesThis role requires a seasoned marketer with a proven ability to build programs, and strong relationships (internal/external) with a drive to meet and exceed revenue expectations. Key job responsibilities include:• Develop the annual Monetization Marketing Strategy for the ABI business. Strategy will define annual marketing goals with thematic Amazon content subscriptions and transactions to drive revenue for the business.• Leverage Amazon owned and operated marketing channels, and key external marketing channels creating messaging and targeting to reach the right customer at the right time to drive revenue.• Work closely with internal and external (channel and content creator) partners on definition, execution, review and reporting of programs. • Own the analysis, reporting and next steps for monetization programs to leadership.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

Undiscovered Small Business Accelerator (USBA) helps drive the success of small and historically underrepresented business populations (including minority-, women-, and veteran-owned businesses). As a part of the USBA, Amazon has committed to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to resources that support their growth in Amazon’s store. A key offering of BBA is the Amplify program - a cohort-based education program that provides Black-owned businesses with education, business coaching, and account management support.We are seeking an experienced Senior Program Manager who is a high-judgment, business-oriented, and self-motivated professional. This is a highly visible role internally and externally, that will work closely with teams across the company to propel initiatives designed to support and amplify the growth of Black-owned and underrepresented businesses. The candidate will think big to develop new ideas and creative approaches that enable the delivery of the Amplify program at scale.The ideal candidate has strong written and oral communication skills, and is comfortable influencing cross-functional stakeholders and senior leaders. They will lead the planning, development, and execution of training and resources to support internal and external partners ramping quickly to support the Amplify program. They will regularly analyze data, identify opportunities for improvement, and develop sustainable solutions to improve the seller experience. They will earn trust, and utilize their attention to detail and experience in program management to ensure high-quality results. Key job responsibilities• Oversees, develops, and evaluates cohort-based programming within USBA to increase opportunities for Black-owned and other undiscovered businesses selling on Amazon. * Develops, tests, and pilots net-new modalities to provide education to undiscovered business populations engaged in cohort-based programming.• Oversees learning and development strategies to support internal cross-departmental partnerships. *Develops strategies to reduce cost-to-serve at scale.• Plans and executes reoccurring program engagement opportunities. • Provides key data and insights to inform education curriculum development workstreams. • Tracks and reports program learnings and impact to internal stakeholders. • Looks around corners to spot emerging issues, and proactively leads the development and execution of program improvements.• Works with key internal and external stakeholders, to identify, drive, and scale solutions that benefit Black-owned and other undiscovered businesses.• Advocates on behalf of selling partners and influences product roadmaps to improve the overall experience of businesses within the program.About the teamThe Undiscovered Small Business Accelerator (USBA) team works to help selling partners and customers discover the best of Amazon using data and insights to invent, test, and scale strategies that drive financial and perception goals. We understand there are systemic barriers that have limited the education and access for underserved business to grow and scale within Amazon. The BBA Amplify team is committed to addressing those systemic barriers by providing Black and underrepresented businesses with access to education, business coaching, opportunities for strategic capital, and networks. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience defining program requirements and using data and metrics to determine improvements- Experience in complex problem solving, and working in a tight schedule environment- Experience working in a matrixed organization ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Centralized Marketing team is seeking an experienced Paid Media Marketing Manager to join our global Paid Media Team. In this role, you will create world class marketing strategies to support our mission to grow Amazon Business globally. You will define, plan, execute, and measure Paid Media Campaigns (social, display ads, Amazon Display, etc.) that drive customer growth. You will partner with our international marketing teams and external agency/partners as the paid media point of contact to strategize and authorize advertising launches of promotions and services. The impact of this role is significant and broad, accounting for a large percentage of our KPIs serving as a critical feature of overall marketing at Amazon Business.A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, a great communicator, and will have an ability to work independently under time constraints to meet deadlines. You will have a proven track record taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.The Marketing Manager should be comfortable in making decisions and taking action in both an ambiguous, self-sufficient role, as well as one of team support and interaction. Ownership of work is extremely important, and candidates should have a proven record of overseeing projects to their completion. The ideal candidate is motivated with strong time management and project management skills, and is technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills. At the core of the position is thinking big about new opportunities, high attention to detail and delivering high quality results on time.Key job responsibilitiesMarketing Manager, Paid Media Duties & Responsibilities will include:• Define and execute Paid Media strategies for Amazon Business worldwide.• Define best practices and measurement of paid media channels (social, display, Amazon Ads etc.) within Amazon Business for marketing partners to follow globally.• Act as the main Paid Media point of contact to direct external and internal partners and effectively collaborate with them to support successful advertising campaign launches.• Take ownership for efficient use of Amazon Business advertising budget worldwide by monitoring and advising on work output from partner teams in relation to paid advertising.• Derive actionable insights from data and synthesize to deliver and advise on improvements to campaign performance.• Report progress against goals and presenting relevant metrics to senior management, contributing to strategic decision-making processes. • Manage prioritization and trade-offs among customer experience, scope, and time to market.• Write joint business review documents, experimentation roadmaps and campaign plans that work backwards from the customer.We are looking for candidates with:• The ability to create innovative marketing programs and/or partnerships to drive customer acquisition through paid advertising, demonstrating strategic thinking and leadership.• Strong management skills: ability to thrive in a fast-paced environment and to manage multiple, competing priorities simultaneously.• Strong analytical skills with a strong bias towards decision making based on data. The ability to take, drive and/or influence global strategic decisions.• Advanced Excel and data analytics skills, able to use it to analyze, extract insights and present recommendations.• The ability to make things happen quickly with large, less nimble partners and/or teams.• Agency or agency setting experience managing advertising campaigns across brand awareness, acquisition, customer engagement showcasing a strategic approach to marketing. • Experience in owning planning, media buying and measurement for campaigns across a variety of channels such as Social, Programmatic, OLV, CTV, Direct etc. • Superior verbal and written communications skills with extreme attention to detail.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- Bachelors degree or equivalent ...

Veeqo (veeqo.com)—a startup which was acquired by Amazon in 2021—is Amazon’s recommended shipping solution for sellers. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. Our vision is to become the back-office hub for ecommerce sellers, for both their on-Amazon and off-Amazon business.The RoleVeeqo is seeking a dynamic Event Marketing Manager to elevate our growing events program and drive significant brand and business value. In this role, you'll leverage your extensive events experience and program management skills to oversee a diverse portfolio of proprietary and third-party events (e.g., regional, industry, and partner events)—from initial concept to execution and post-event analysis. You'll be the linchpin in our events operation, coordinating with cross-functional teams to align event messaging and activities with broader company goals. Your meticulous attention to detail is how you manage simultaneous events and projects, competing deadlines, and stakeholders. As an individual contributor, this role does not have direct reports.Key job responsibilities- Assist in managing and implementing event marketing strategies aligned with overall business objectives- Coordinate and manage all aspects of the event planning lifecycle, including, but not limited to: venue selection, vendor negotiation, stakeholder management, staffing and on-site logistics, and budget tracking- Collaborate with internal teams (e.g., marketing, sales, product) to ensure event messaging and activities support cross-functional business goals- Apply program management skills to oversee multiple events simultaneously, ensuring efficient resource allocations across rapid deadlines- Manage on-site event execution, ensuring smooth operations and top-tier attendee experiences - Support lead generation efforts through event-based activities and follow-ups- Analyze and report on post-event data to measure ROI- Actively identify opportunities for process improvement and implement best practices across event operationsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Ability to work flexible hours, including some evenings and weekends as required for events, and travel as needed (up to 30% per year) ...

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Saltburn, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.We are seeking a Senior Media Manager to lead integrated media strategy, planning and buying for Prime Video. Your focus will be driving innovative and effective media campaigns for Amazon Original Series and Movies – developing and executing strategies across a robust mix of channels including, but not limited to, television, digital, social and out-of-home. You will be responsible for managing media agencies and other partners in order to achieve our marketing and media objectives. You will work across a variety of teams to establish and implement media best practices, create rigorous analytical processes and produce cost-effective, break through advertising. The successful candidate will be a blended balance of media strategist, innovative thinker, project manager, relationship builder and analyst. They will be comfortable working autonomously, yet effective at partnering cross-functionally with internal and external stakeholders including creative marketing, social, legal, events, PR and outside agencies and injecting thoughtful media perspective into the decision-making process. They are passionate and knowledgeable about the entertainment industry with superior written and verbal communication skills. Key job responsibilities• Act as a strategic partner between creative marketing and agencies to develop creative, effective and holistic paid media strategies for our marketing campaigns grounded in audience insights.• Develop a data-informed perspective on audience opportunity and prioritization for media, gaining alignment with internal teams.• Set media goals and KPIs and devise strategies to achieve and measure them. Responsible for adapting and adjusting strategies and plans based on evolving developments and changing conditions.• Build storytelling materials that outline audience-led media strategies and be able to present confident and concise media recommendations to senior leaders and talent.• Develop test and learn scenarios to continue to innovate and accelerate media performance.• Manage budgets and timelines for media campaigns.• Prepare forecasts and performance reports that monitor key media metrics, quality, and campaign performance.• Oversee pre-launch and post-buy performance audits and optimization efforts to ensure the integrity and efficiency of the media plans.• Interface directly with networks, affiliates and partners to inspire and develop new advertising programs and secure premium media.• Seek and evaluate strategic media opportunities and serve as a thought-leader on new and innovative ways to reach and connect with our customers.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- Experience prioritizing competing priorities in a complex, fast-paced environment ...

Do you love experimenting with new programming tools and technologies? Are you excited to explore how generative AI will transform how software is designed, implemented, and deployed? Do you gain satisfaction from helping other software developers by sharing your knowledge? If so, then this might be your dream job ...Amazon Web Services (AWS) is seeking a Senior Developer Advocate (DA) to join the Developer Experience organization, focusing on generative AI. As a resident of the AWS GenAI Loft in San Francisco, you will engage AWS and non-AWS communities, drive our efforts in this fast-evolving field, and dig deep into topics such as prompt engineering, RAG, agentic workflows, and how to use generative AI within software solutions and to enhance software development processes. In this role, you will work with the community, partners like Anthropic, Cohere, Langchain, and others to explore solutions, publish content, and speak at events. Key job responsibilitiesAs an AWS Developer Advocate on Generative AI, your role is to champion innovation and inspire developers worldwide. You'll be deeply involved with cutting-edge communities of early adopters who are exploring the possibilities of Generative AI.On any given day, you might be researching a new tools or frameworks, delivering a compelling presentation at a major developer event; hosting events at the AWS GenAI Loft in San Francisco; collaborating directly with a group of AI pioneers; experimenting with novel use cases and pushing the limits of what's possible on AWS; publishing an in-depth blog post, writing innovative code samples or demos, or recording a tutorial video.You'll act as a bridge between these innovative communities and Amazon's engineers. You'll gather insights and feedback from developers on the frontlines, then translate that knowledge to influence roadmaps for our products and services. Your technical depth and community connections will ensure AWS remains the go-to environment for building and deploying generative AI applications.About the teamThe Developer Experience team's mission is to explore the future of development so that we can help developers navigate a path to that future. Our goal is inspire developers around the world. We show them how to practically use new technologies to build efficiently in the cloud. We show them new things they are now able to achieve, both in tackling more complex cloud problems and building new solutions that leverage generative AI. We earn trust with developers by being authentic, and by being practitioners ourselves. We are on an exciting journey together, and not everything is solved yet. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of hands-on technical experience- 2+ years of experience in presenting technical topics- 4+ years in a customer-facing or developer community facing role ...

Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier—whoever that customer may be. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.Amazon Ads is dedicated to driving measurable outcomes for large brands, small businesses, partners (agencies and advertising software companies) and publishers. Our ad solutions—including sponsored, video, device, and audio ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within our Amazon Ads Partner Marketing team, a strategic part of our charter is to build programs and drive initiatives to support third-party partners who help enable brands to advertise more efficiently on Amazon. We are looking for a Sr. Marketing Manager who is highly creative, data-driven and results-oriented. In this role you will help shape and expand a global partner recognition program, focused on highlighting advertising partners who drive value for Amazon advertisers. In this role you will be responsible for managing and scaling a complex cross-functional marketing program to drive recognition of our advertising partners. You will partner with the program lead to help drive existing program initiatives as well as have the opportunity to conceive, build, launch and own new types of recognition initiatives. As this program is still relatively new, you will also have the opportunity to help further define the program priorities, set objectives, analyze data, and drive improvements that are quantified with metrics. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.The ideal candidate is experienced in creating, writing, and editing content across a range of mediums – program playbooks and 1-pagers, email templates, video scripts and program promotion material distributed across social, own website and email. They also are comfortable analyzing data to measure program effectiveness and identify new areas of opportunity. Previous experience with advertising and/or an award, recognition or incentive program and event management is a plus. A successful candidate will have expert relationship building skills, strong communication (both written and verbal) and an interest in establishing processes that scale.Key job responsibilities• Take ownership of existing program initiatives in order to deliver key program milestones.• Support the program lead in identifying additional program needs and further expand the program strategy.• Work closely with external/internal stakeholders to identify regional and global needs, prioritize high impact initiatives and deliver through stakeholders.• Work cross-functionally with brand marketing, product marketing, channel marketing, partner management, insight and analytics, legal and PR to drive alignment and deliver programs effectively. • Develop marketing collateral to support program initiatives including program playbooks and 1-pagers, email templates, video scripts and program promotion material.• Define key program metrics to measure award submissions as well as measure success of the program, working with analytics to develop program dashboards to track both at scale.• Perform data analysis to identify new program opportunities and support program expansion proposals.• Support the development of events in order to highlight award winners by working closely with other strategic event teams within Amazon Ads.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience in a business-to-business (B2B) environment, high-tech products/services- Experience driving direction and alignment with large cross-functional teams and agency partners ...

Do you want to support Amazon’s mission to build the world’s safest, most efficient, and sustainable delivery network by helping our Delivery Service Partners (DSPs) retain safe, satisfied, and engaged teams of drivers? We are looking for a Senior Campaign Manager, DA Experience that works to support 2,500+ DSPs who employ 175,000+ Delivery Associates (DAs) operating Prime-branded vehicles on road, delivering tens of millions of packages per week through our Last Mile delivery network. Specifically, this candidate will be thinking big to develop 360-degree communication plans and campaigns, including written content, multi-media elements like infographics and video (in partnership with our production team and agencies), and helping promote all the ways that Amazon is investing in the driver experience. The work you do will help educate internal and external audiences of all the ways Amazon has created a safe, simple, and sustainable model for drivers who want to deliver Amazon packages. These cross-functional efforts will reach delivery partners, their teams, internal Amazon teams, and Amazon customers, alike. In this role, you will lead proactive marketing communication campaigns and execute proactive storytelling opportunities and seasonal campaigns to positively influence DA sentiment. You will thrive in ambiguity, developing new and innovative ways to reach DAs, improving existing driver-facing channels, as well as influencing and launching new ones. You will lead strategy and execution of the go-to-market and content strategies for each. It will be critical to work across cross-functional teams of leaders, partner organizations, and stakeholder to ensure that we are launching programs through robust communication, change management strategies, and year-long campaign efforts. The work you and your team do will have the potential to impact Amazon’s broader corporate reputation, requiring close partnership with Public Relations, Issues Management, Employee Relations, and Legal. The ideal candidate must be a strong communicator with strategic communications and/or marketing communications experience, business acumen, and excellent writing ability. Not only will you need to help strategize on plans, you’ll need to help program manage them from ideation to execution to keep things on track. You will be a thought leader who indexes high on emotional intelligence. You’ll have to be comfortable with testing, learning, and even failing forward. You will bring in fresh ideas to simplify and scale our driver communication and outreach processes. Our environment is fast-paced and requires a candidate who isn’t afraid to innovate and propose disruptive ideas. This role can be based in Nashville, TN or Seattle/Bellevue, WA. In this role, your key responsibilities will include:• Develop creative communication plans and campaigns to both solve business needs and instill passion and engagement among the DSP and DA community• Push the team to think with a more marketing communication forward mindset, developing strategies that go beyond written communications• Interview DAs, including focus groups and message testing, injecting voice of the customer qualitative and quantitative data into our channel and content strategies• Use DAs as the heroes of the narrative, developing advocacy stories to promote the DSP program as an entrepreneurial opportunity of choice • Partner with agencies and internal creative teams to develop compelling visual content • Identify emerging topics and develop proactive plans with stakeholders• Look around corners to identify key moments in time around which to build campaigns that meet DAs where they are in their journey delivering on behalf of Amazon• Monitor and measure the effectiveness of communications and campaigns and report out on them to leadersBasic Qualifications:• Bachelor’s degree in Marketing, Communications, or a related field• 8+ years of marketing, communications, or related experience in non-internship roles• Experience managing multi-media channel strategies, including video and audio • Experience building, executing and scaling cross-functional marketing programs • Experience using data and metrics to drive improvements Preferred Qualifications:• Experience developing campaigns that engage large audiences • Excellent prioritization skills, with the ability to help others do the same• Experience managing both internal and agency partners as part of a holistic go-to-market strategy • Highly developed and polished written communication skills• Experience working autonomously to develop and propose strategies for improvements • Experience using customer listening mechanisms and data to both influence and measure campaign success• Strong project management skills and experience, including managing internal stakeholders and multiple projects at once• Attention to detail, particularly when it comes to proofing copy and content• Experience in managing and working with agencies to execute multi-channel campaigns ++Our CustomersThe NA-DSP & DA Communications Team serves Delivery Service Partners (DSPs) in the United States, Canada, and, next year, Mexico. DSP Owners own and operate delivery businesses and hire and develop a staff of Delivery Associates (DAs). In North America, we have 2,500+ DSPs who employ 175,000+ Delivery Associates, operate 75,000+ Prime-branded vehicles, and deliver tens of millions of packages per week through our Last Mile delivery network.A day in the lifeWe write a lot and "are right a lot!” We respond to business needs and develop messaging for change announcements. We also interview DSPs and DAs to build compelling spotlight and advocacy stories. We own multiple channels by which we communicate to our DSP Owners, including the Communication Center, Email, and SMS. We communicate to DAs through the DA In-App News Feed, built within their Amazon Delivery App.About the teamThe DSP & DA Communications team is made up of 15+ high performing leaders. Even though we are based in different cities across the U.S. and Canada, we have a highly inclusive and collaborative culture. We approach each other with respect and humility and have fun every day by doing ice breakers, sharing memes, and hosting interactive team building events. DSPs and DAs count on us to provide helpful and trustworthy information so they can operate their business efficiently and focus on what matters most to them, i.e., building a safety-first culture, developing their team and delivering millions of smiles in their communities.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...

Amazon Pay’s mission is to provide Amazon customers a superior paying experience anywhere they shop. Our objective is to make Amazon Pay a ubiquitous payment option for customers. Amazon Pay is now available in 18 countries, allowing buyers to leverage Amazon’s trusted, convenient, and rewarding wallet for third party purchase experiences online.This is a critical role to manage strategic partners for Amazon Pay as we scale to a 10x business and reach millions of stores over the next 5 years. We will achieve this through growth through integrating with payment service providers (PSP) and revamping our partnerships with Top 10 e-commerce solution providers (CSPs). The ideal candidate is a problem solver, effective cross functional leader thriving in a dynamic, evolving and fast faced environment.The candidate will have opportunity to own and execute complex business problems end to-end having broader customer, business, or cross-organizational impact. The ideal candidate needs to possess acute business judgement, with a track record of strong project delivery, client management (financial and business) and relationship management along with deep analytical acumen.Key job responsibilities• Identify and evaluate cost benefit analysis of partnerships; Align cross functional teams for execution and delivery• Identify most optimum features to invest in and own prioritization roadmap at partner’s end• Program manage implementation of organization wide initiatives at partner’s end.• Develop strategies and lead projects that drive significant business impact, ranging from strategic alternatives assessments to greenfield partner opportunities.• Define the success criteria for Amazon Pay and partners including CX, commercial, terms and operations.• Execute and launch the deals/contracts working cross functionally with legal, Corp BD, compliance, business and product teams• Own and set up business review/KPI tracking/financial performance with partnersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- 6+ years experience managing external clients in payments/financial services- structuring, and executing contractual obligations and managing cross-functional groups(tech/product/BD/legal etc) to successfully launch and scale deals- Experience in formulating strategies influencing leadership decisions internally/externally- Experience managing cross functional group of stakeholders with accountability matrices- Experience building internal and external processes to monitor and scale partnerships.- Strong communication skills with preferred experience of dealing with executives externally ...