Project/Program/Product Management--Non-Tech

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Senior Manager to lead the new Shipper Management function within Amazon Shipping. In starting-up this team, you will develop policies, products, and processes that focus on giving our shipping customers feedback mechanisms that improve their experience, cost, and quality with our service. As a Senior Manager, you will lead and grow a dynamic and complex space that links our customers, our business, operations, and our support teams together, holding a high bar with regard to customer obsession and operational performance. As a leader of this new function, you will play a lead role in defining and refining standards across a range of shipping functions that we will relay back to shippers through the creation of easy-to-consume shipper analytics. You will create and manage the implementation of a shipper scorecard product that will become a primary customer-facing tool for shippers to interact with Amazon and manage their logistics. You will develop a carrots-and-sticks methodology to motivate shippers to manage their inputs and move package volume to Amazon. You will manage the data streams, publishing, and communication associated with the scorecard and analytics package. Lastly, you will establish the product in the US and roll it out to other geographies once you’ve established adoption, fit, and finish.Key job responsibilities- Develop a set of metics that we externalize to Shippers so they can understand their business performance- Define guardrails that indicate performance levels across a shipper population- Create a clear carrots-and-sticks methodology that enables shippers to be rewarded for volume and behavior- Sell your vision to stakeholders across orgs and demonstrate value in account growth and management - Pilot and expand your program by running a regular update, publish, and review cadence- Hire, develop, and lead a team of performance coaches that will centralize and key account tasks allowing Account Managers to focus on growth- Carry out team and organizational reviews and assess key performance metrics - Define data-led approaches to products and ways of working - Resolve business-critical and persistent problems A day in the lifeYou will organize and direct your teams efforts so that program milestones and key deliverables are met. You’ll also play an active role in defining scope for complex programs and initiatives, and you’ll present your analysis and recommendations to Directors and Vice Presidents to inform change at the most senior level. You’ll manage a team of program and data analysts who will work alongside a variety of tech, operations, and business stakeholders to drive business-critical outcomes. You’ll challenge and guide the team to ensure the timely progress and completion of their deliverables, coordinate their efforts, and address a lack of traction or adoption where necessary. You will always be looking to the future and exploring how to create the most value for the business and the customer. BASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical programs for Kuiper's network transport services. This includes:* Ensuring delivery of the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering align timelines and milestones, remove blockers, and rise risks.* Partnering with other Amazon teams like AWS to drive workstreams across Kuiper and AWS.* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience delivering complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with business stakeholders, engineering teams, and operational stakeholders to deliver Kuiper service offerings and operational programs for the network transport services team.BASIC QUALIFICATIONS- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience ...

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining regulatory and authority relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a highly motivated senior industry expert to join our Government Compliance and Authorization Team. As part of the team, you will own and lead a strategic element of our US Government Compliance Program (e.g. FedRAMP, DoD). Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the US Public Sector Market. You should be an experienced and industry professional who has the ability to understand IT and compliance processes, evaluate opportunities for improvement, and to be able to drive innovative campaigns across organizations and teams.Key job responsibilitiesEvaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.Leading and managing projects and campaigns with excellent project management skills.Creating operational mechanisms to address recurring escalation patterns and persistent challengesSimplifying and decomposing security compliance requirements into clear technical specifications and policiesSetting the vision and connecting the vision between technology, business strategies and requirements Communicating to senior leadership the status and key deliverables of team initiatives, seek diverse opinions and lead improvement efforts. Leading EscalationsInfluencing incoming and present regulations, legislation, mandates and standards for the betterment of AWS and our customers and reduce the impact to our internal and external stakeholdersFielding and addressing requests for team support in collaboration with internal and external stakeholders.Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.Bridging communication with both technical engineering and business teams to successfully capture and implement business requirements.Transforming raw thoughts into clear technical documentation and/or direction.Operating a quality rhythm of the business for managing compliance expectations.Using high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. Leading a large, challenging initiative. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS-Bachelor's Degree in Cybersecurity or other related fields, or equivalent experience.-7+ years of experience in project/program management in a technical field.-5+ years of IT security audit, compliance and/or relevant Federal regulatory experience.-3+ years of FedRAMP or NIST compliance program assessment experience. ...

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Within SPS, Global Process Management (GPM) strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. GPM focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained during our support interactions, and for handling those contacts with quality and efficiency. ABOUT THE ROLE: Global Process Owners (GPO) have cross functional responsibilities and will be passionate about the selling partner experience, innovation, and cross-team partnerships to deliver business impact. The position will lead a team of GPOs and the role involves regular interactions with the senior management on status, risks and is a key contributor to weekly Selling Partner (SP) Support mechanisms which aim to provide the perfect SP experience as Amazon launches initiatives or initiates changes, makes improvements across tools, adds new features, or creates/updates policies or programs. The role will own a portfolio of business teams and play an integral role in the defect elimination and change management process and needs to interact and influence stakeholders in Finance, Product/Process Teams, Operations, and Analytics.Key job responsibilities• Interfacing between Amazon business teams and Selling Support Operations to facilitate changes. • Collaborating with operational, training, product, and software development teams to identify, define and specify solutions that create the conditions for Selling Partner and Associate success and satisfaction. • Establish collaborative relationships with business teams to build roadmaps that will identify and reduce contacts (both incoming and productivity efforts) and reduce effort and/or improve SP experience. • Problem-solving, strategic to real-time, requiring extensive use of data collection and analysis, and preparing and executing regular program updates to senior management. • Being a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

As cloud, machine learning, and AI technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud and generative AI skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.The Amazon Web Services (AWS) Training and Certification team is seeking a program manager with proven success in documenting and optimizing processes, managing a project schedule and budget, managing logistics for committee meetings, and maintaining detailed records. You will coordinate with members of the Exam Development team to understand exam development needs. You’ll be responsible for interfacing with Subject Matter Experts (SMEs) to manage assignments and coordinate event logistics to support exam development. Successful candidates will have familiarity with exam or content development processes, be detail driven, and have excellent problem-solving and communication skills. You will creatively seek out and embrace forward-looking approaches that hone efficiency and maintain or enhance quality while maintaining valid, reliable, fair, and relevant certifications that support the AWS platform. You will be comfortable communicating and coordinating with members of multiple teams, assigning tasks to internal and external SMEs, and following up with stakeholders to ensure that tasks are completed and documented. Key job responsibilities•Coordinate the scheduling and logistics for exam development workshops: Job task analysis, item writing/review, and standard setting.•Recruit and collaborate with subject matter experts.•Track item development progress through the workflow and coordinate handoffs. •Maintain SME and item banking databases accurately.•Award SME incentives.•Create and implement new processes and incentives to enhance SME engagement and retention.•This position may require up to 20% travel, both domestic and international.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Experience in a highly analytical, results-oriented environment with cross functional interactions- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of experience defining and implementing process improvement initiatives using data and metrics- 2+ years of experience in exam development or comparable education ...

Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and other services–gaining access to a suite of elastic IT infrastructure services as your business demands them. With AWS you have the flexibility to choose whichever development platform or programming model makes the most sense for the problems you’re trying to solve. You pay only for what you use, with no up-front expenses or long-term commitments, making AWS the most cost-effective way to deliver your application to your customers and clients. And, with AWS, you can take advantage of Amazon.com’s global computing infrastructure, that is the backbone of Amazon.com’s multi-billion retail business and transactional enterprise whose scalable, reliable, and secure distributed computing infrastructure has been honed for over a decade. The AWS Security team is searching for a motivated individual to assist the Law Enforcement Information Program with processing information/data requests received from law enforcement. You will be responsible for working closely with the Legal Department, and in particular its Law Enforcement Response team, to respond to law enforcement requests (e.g., subpoenas, search warrants) received from government agencies located in the U.S. and elsewhere. AWS is seeking a talented individual who can contribute to this critical function as the company continues to grow and scale around the world. Your principal duty is to help make sure that requests are processed professionally and expeditiously, all while ensuring the privacy and security of business and customer information in accordance with the law and with AWS's various policies and procedures. This requires high judgment and experience dealing with challenging and ambiguous situations. Because law enforcement requests are global in scope, you must be able to interface effectively with AWS attorneys, and other technical and non-technical personnel, located in other countries. Key job responsibilitiesEvaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with AWS' various policies and procedures.Utilize a combination of manual and automated tools to compile information potentially responsive to a particular law enforcement request. Communicate verbally and in writing with AWS attorneys and other internal partners, service teams and stakeholders. Coordinate with multi-team partners to resolve requests and improve policy, procedures, and tooling. Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests. Assist with the delivery of program metrics and provide input for metrics improvement and overall program process improvement initiatives.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 7+ year of experience in information security and understanding of web services, distributed systems, and web application development - 7+ year of experience with making and/or responding to law enforcement requests- AWS Cloud Practitioner Certification of other equivalent cloud computing environments certification ...

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides IT Asset Disposition services to other Amazon companies with a specialization in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!re:Cycle Reverse Logistics is looking for a talented, driven, and highly organized Program Manager in support of our Reverse Logistics program as we scale demanufacturing capabilities to support upstream customers. As a re:Cycle Reverse Logistics Program Manager, you will be responsible for overseeing and coordinating the development and expansion of how datacenter hardware is processed through the reverse logistics network. Your primary goal will be to ensure that associated input projects are completed on time, within budget, and meet the objectives outlined by stakeholders. This includes partnership with internal technical teams to develop KPI metrics, developing monthly business reviews that drive progress on project goals, understanding of operational process and program objectives/SLAs, and customer centricity to drive adoption and expansion. In parallel, close collaboration with external service providers to monitor performance management and cost efficiencies. The role plays a critical part in ensuring strategic commitments are made and operations are exceeding desired performance levels by using strong leadership, clear written and verbal communication, and focused metrics to drive accountability and expedite execution. As a Program Manger, you find clear paths through roadblocks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will have an ability to take large, complex programs and break them down into manageable pieces, develop functional and technical user stories, then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical thinking and leadership are essential to success in this role.Key job responsibilitiesLead the planning, execution, and delivery of multiple projects simultaneously. Develop comprehensive project plans, including timelines, and resource efficiency measurements. Working on a diverse project portfolio supporting Hardware processing, Sustainability, recovery initiatives, and strategy.Serve as the primary point of contact for internal and external stakeholders, including Operations, Commercials, Customer, Environmental, and Finance leadership. Regularly communicate project status, milestones, and risks, and address any concerns or feedback in a timely manner.Coordination of global monthly business reviews with associated metrics and narrative including document writing and presentations to influence necessary business actions benefiting program adoption and further global expansion.Partnership with reporting teams to develop new reporting & metrics to monitor efficiencies and SLA commitments. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you entrepreneurial? Would you like to take part in launching a fast-paced and dynamic new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you.We're on a journey to build something new! Our team is building new discovery and shopping products that connect customers with their new vehicle of choice. We’re developing new customer experiences and seller tools to support the entire vehicle discovery and shopping journey in Amazon’s online store.Key job responsibilitiesManagers of Account Managers are responsible for driving business growth and delivering a positive experience with our program. The key responsibilities are to:- Coach, mentor, and develop a team of Strategic Account Managers- Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.- Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.- Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.- Active participation in hiring and developing the best About the teamWe are a newly formed team rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Amazon Ads org and is focused on vehicle sales. BASIC QUALIFICATIONS- Bachelor’s Degree or equivalent practical experience.- 5+ years' experience in account, program or product management in related industries like retail, automotive, or technology.- 5+ years professional experience developing and leading teams while driving organizational goals.- Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.- Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams. ...

Amazon Relay Operations Team is looking for a Program Manager to own strategic, tactical, cross-functional projects and programs, as part of the tech and ops integration team. In this role, the candidate will be scoping and creating project plans, developing processes, supporting tech initiatives coordinating and driving execution, and communicating to senior management on status, risks and process/tech changes. Project management, cross-team coordination, and process improvement are essential functions of the role.Key job responsibilities - Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations- Identify process improvement opportunities and work directly with internal customers and partner teams to craft and deliver scalable solutions - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery- Provide support to other program managers to strengthen the organization's commitment to project management- Plan, track, and report on outputs and outcomes for assigned initiatives - Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Develop, implement, and govern Key Performance Indicators (KPIs) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions- Demonstrated experience leveraging project management skills on complex, cross-functional initiatives- Understanding of Middle Mile operations- Ability to get to root cause of issues to enable effective problem-solvingA day in the lifeThe Relay Operations Center (ROC) Tech Team is dedicated to the development of technology that advances efficiency and elevates operational standards of the Relay Operations Center. To that end, we act as liaison between MMPT (Middle Mile Product Team) and ROC Ops teams, to ensure that feature development aligns with customer needs and operations' priorities at global scale. The key objective of the ROC Tech Team is that all ROC Teams should be supported on the Disruption Management (DM) platform, and that operations should be integrated with DM and Relay technology to the extent that enables ROC to grow as a global organization with geographically agnostic team structures.About the teamThe Relay Operations Center is a world-class command and control center capable of detecting and solving linehaul-related disruptions before they ever impact our customers, shippers, carriers, drivers, or our cost structure. ROC scope includes delayed load tracking, tour disruptions, capacity recovery, equipment management, and severe events.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Transportation Services is looking for a Senior Product Manager who will be responsible for driving the Electric Yard Hostler (EYH) product strategy, product vision, and roadmap. Come join our start-up culture, work fast and smart, while adapting and iterating quickly. The ideal candidate must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and develop electric truck products with minimal guidance. This individual must be able to think strategically and have the ability to work independently with all levels of leadership while exercising sound judgment where clear guidelines may not exist. This individual will be proficient at influencing cross-functionally and deliver strong results. This individual must have the ability to dive deep in understanding the product and the competitive landscape and build best-in-class scalable electric truck solutions.Key job responsibilitiesThis role will be responsible for the Electric Yard Hostler (EYH) Transition Strategy for Middle Mile (MM) North America Surface Transportation (NAST), covering all of Amazon's hostler operations within North America. The transition strategy will include planning the transition from Amazon's legacy diesel truck fleet to a state-of-the-art electric truck fleet, as well as planning for the incremental growth of the fleet in support of our long term vision. The role will be responsible for all EYH product evaluation, vendor evaluation, specifications, RFP evolutions, and procurement efforts with EYH manufacturers in North America. They will work very closely with internal Amazon teams including Infrastructure, Safety, Maintenance, Operations, Training, and others, to help establish systems, processes, and mechanisms that ensure efficient deployment of EYHs into the operational fleet on time, on quality and on budget.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of end to end product delivery experience- Experience as a product manager or owner- Experience in product or program management, product marketing, business development or technology- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience in transportation ...

Amazon Payments is looking for a high energy Senior Product Manager with proven experiences in thought leadership and detailed execution to own and drive product performance and operational excellence in Global Payment Tech team. The successful candidate will work backward from the customer to innovate on product features, measure and mine insights from data, and work with engineering teams to deliver. The scope of this role requires close partnership with internal and external stakeholders with diverse backgrounds, as we look to continue reinventing on behalf of the customer to offer the ease and convenience that they have come to expect from Amazon. In this position, applicants will be responsible for driving product management for critical payments charters, associated operational excellence, and building the appropriate work-streams to enable programmatic excellence for our internal businesses and customers. Applicants should be comfortable with ambiguity and willing to roll up their sleeves to get the job done. The ideal applicant will possess both a business background that enables them to drive product delivery as well as a technical background that enables them to easily interact with software development engineers. The candidate should be creative, extremely detail oriented, customer obsessed, analytical, have global perspective and an understanding of the digital commerce and payments industries. This opportunity also requires, problem-solving, project management, data analytics and exceptional communication. At the core of the position is high attention to detail and delivering high quality results on time. You will play a critical role to enable continuing scalability by raising the bar of our external partner’s quality, availability, and efficiency. · Key job responsibilitiesThe ideal candidate is analytical, loves working backwards from data and customer insights in order to influence the right technology and features, and resourceful in finding innovative solutions to unsolved problems. As a product leader you will have a proven track record of creating a strong vision, managing a dynamic roadmap, communicating priorities clearly with a broad set of stakeholders and successfully delivering results.The ideal candidate will be strong in more than one of the following areas:Lead product definition – Own and drive the customer working-backwards strategy, tenets, long-term goals and develop new product features and services that deliver bar-raising customer experiences.- Drive product creation – Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team’s plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners.- Project management, including creating business justifications and functional requirements for product features and services.- Own executive reviews – Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents.- Create and drive business strategy – Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations.- Drive mechanisms to optimize the team’s efficiency, alignment and ability to scale. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Amazon is seeking a creative and driven Learning & Talent Development Program Manager with experience in instructional design in a corporate environment consisting of proper content structure and creating efficient and effective adult learning experiences. L&TD Program Managers will support adult learners across the business by translating and transforming process information into instructional content delivered at time of need.In this role, you will be responsible for researching, developing, and measuring training content effectiveness to support Learning & Talent Development initiatives. Utilizing instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate (ADDIE) instructional materials and programs. Lead the collaboration on content, design, and delivery with SMEs, project managers, and others as requested or required to produce sound instructional materials in accordance with solid instructional principles, current research, business objectives, and learning objectives. Demonstrate proficiency in creating learning objectives and activities geared for diverse learners.Prioritize multiple concurrent projects and initiatives through the full instructional design process. This covers end-to-end research, curation of process variances, gap analysis, establishment of curriculum and enrollments within system, integration testing, and launch preparation. You will work with business stakeholders as well as subject matter experts to drive deep insights and go beyond compilation to determine customer content preferences, structure, and taxonomy needs to enable content usage and effective knowledge transfer. You will regularly identify, discuss, and bring forward issues or ideas to stakeholders to ensure programmatic success, while serving as hub for process changes and its effect to training and the learner. Identifying needed learning pathways and developing the required training content in varying modalities.Key job responsibilities• Collaborate with subject matter experts, stakeholders, and business teams to identify goals and outcomes for learning experiences.• Design and develop performance-focused training content.• Develop learning tools, performance support mechanisms, practice activities, scenario-based learning, online tutorials, and other materials to meet identified needs.• Design and develop knowledge and performance assessments to ensure learner understanding.• Design and develop online learning experiences that align with learning outcomes, apply evidence-based learning principles, and inform learner progress and success in online learning environments.• Pursue a deep understanding of learner roles to ensure that learning solutions meet needs.• Maintain knowledge of new developments in learning science, learning design, and learning technologies.• Perform quality checks (alpha/beta testing) to ensure learning experience standards are met.•Perform field research and be very hands-on; work directly with technical development teams, process owners and stakeholders to perform baseline on current content formats and processes.• Conduct editorial reviews of training content and consult with subject matter experts on accuracy and direction.• Use project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations.• Travel may be required up to 25%-50%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

Are you interested in helping Amazon ensure that customers make great purchase decisions and enable the world's most recognized Brands using Amazon to have the best experience listing and selling their products? The Automated Brand Protection team designs and builds high performance software systems using machine learning that identify and prevent abuse on behalf of brand owners worldwide. We are looking for a Program Manager to join the Amazon Brand Protection (ABP) team to help us to continue to scale across our stores Worldwide.This is a global role that might include interaction with brands, operational teams and stakeholders in countries outside of the United States, requiring an ability to communicate effectively and understand the different needs of global customers. You should have experience leading key initiatives, from conception to launch in a rapidly evolving environment. As a program manager, you will be adding critical value by helping our organization operate at scale.Key areas of ownership include:> Driving continuous improvement in the ABP process to support global away team feature requests in post-purchase products, globally.> Build new mechanisms to enable coordination and scale for ABP to support new marketplace launches and cross-team initiatives> Build new program mechanisms to manage cross-Amazon rapid experimentation in the brand protection space.> Identify operational gaps, build new processes with stakeholders, create a Standard Operating Procedure (SOP) from the processes, and obtain approvals for the SOP for products and new business models> Take a bird’s eye view “Big Picture”, overseeing and ensuring integration between the specific Process and other processes> Ensure proper Key Performance Indicators are set and measured to determine the impact of process changes> Write clear and detailed SOPs and functional requirementsKey job responsibilities• Drive end-to-end high impact and high visibility programs that impact pricing and thereby customer experience on Amazon• Collaborate with Tech, Product, Operations and Category teams to ensure timely deliverables for key projects• Analyze data and dive deep into processes to derive business critical insights for enhancing systems• Write compelling business documents and drive outcomes for Senior Leadership at Amazon• Build a data oriented culture, adopt technical solutions and drive process improvement projects to achieve operational and business goals.A day in the lifeAs a Program Manager, you will be working on high impact, high visibility programs that directly impacts our customers. You will be required to ideate, analyze data, generate insights, develop proof of concepts, write compelling business case and gain agreement from Leaders across levels & functions, implement the solution. You will be required to collaborate with leaders from Tech, Operations, Business, Finance, Legal teams to drive the programs from ideation to implementation effectively.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces (UX/UI), and building cloud-based applications at scale. Our consultants deliver proof-of-concept projects, reusable artifacts, reference architectures, and lead implementation projects to assist organizations in harnessing the power of their data and unlocking the potential of advanced AI capabilities through user-friendly interfaces.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and have the abliilty to obtain an Secret security clearance.Key job responsibilitiesAs a Frontend Engineer and UX/UI designer, you are proficient in developing and deploying user interfaces with integrations to backend services. You will be working alongside scientists and Application Developers to develop novel solutions for real-world problems. You'll interface with customers to understand their vision, capture their pain points, and collect general requirements for their applications. You will also work independently with the customer to iterate on the design and functions of user interfaces and provide deep and meaningful designs of experiences for all application users. In addition, you will support the development of the user interface including writing custom scripts to build interfaces and integrate with backend components. As part of a larger team, you will support testing of the application and presentations of the application to broader audiences.This is a customer facing role, so you will interact directly with customers to understand their business problems and help them in define user experiences for their applications.Bonus: You have experience building infrastructure to host and serve applications at scale.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of experience as a user experience (UX) designer, product designer, interaction designer (UI), information architect, or similar role.- 3+ years of non-internship professional software development experience- 2+ years of using tools like Figma, Sketch, etc to design and create interactive mock-ups/wire frames of user interfaces- Experience programming with at least one software programming language ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You have demonstrated experience managing the overall operational efficiency of a complex, global, and technical environment and hold deep knowledge in planning across broad groups of stakeholders. (e.g., SPS, OP1/2, WBR, MBR, QBR, Goal Management, Financial Management, Headcount Management). You think strategically, write effectively and accurately plan, forecast and drive alignment across cross-functional teams to execute on monthly, quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools and drive holistic operational excellence across the organization.Key job responsibilities•Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for each planning cycle•Analyze business performance, including defining and tracking KPIs, issue identification and resolution in support of organizational goals•Create and manage key reports and mechanisms in support of the business units including end-customer reporting•Partner closely with human resources, talent acquisition, and finance on resource allocation and tracking the health, performance, and status of our organization and its portfolio.•Drive operational optimization and efficiency- maintaining and improving all rhythm of business tools and processes.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Escalation Management & Prevention Team (EMP), part of Selling Partner Support (SPS), is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.EMP designs and implements policies, tools and technology innovations to protect customers.We are looking for a Risk Manager to join the Legal Escalations & Discovery (LE&D) program. This individual will dedicatedly address legal escalations (including demand letters, investigation requests for active legal proceedings and arbitration hearings, regulatory requests, and data requests) to mitigate critical legal risk. They will deep dive the root cause of escalations, identify holistic preventative solutions, and drive initiatives across global teams to improve abuse detection, enforcement, and prevention. The ideal candidate will have excellent written and verbal communication skills, and the ability to communicate effectively to a variety of internal and external stakeholders.Key job responsibilitiesAs a Risk Manager, you will be responsible for: - Identifying, managing, and resolving time-sensitive escalations. - Performing analysis of data from a variety of sources to identify possible risk indicators. - Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. - Analyzing escalations from various sources within Amazon, determining possible root causes and identifying preventative actions. - Tracking and documenting incidents from initial detection through final resolution. - Writing and publishing techniques, guidance, and reports on incident findings. - Coordinating with analysts to correlate risk assessment data. - Drafting and presenting deep-dive documents and reports on policy and process gaps to senior executives. An ideal candidate will be able to: - Exercise strong judgment in areas where policies are not well defined. - Understand the implications of new information for both current and future problem-solving and decision-making.- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and recommend the most appropriate course of action.- Analyze existing policy and process gaps, and identify solutions to close them. - Function effectively in a dynamic, fast-paced environment.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information- Strong communications skills and experience creating and editing content for internal and external audiences ...

We seek a Program Manager that can apply customer obsession towards building programs that support Amazon's Black Business Accelerator. Your work will directly help build sustainable equity and growth for Black entrepreneurs by enabling their success as sellers. We are seeking an experienced Amazonian with a high-judgment and a deep business orientation that could be used as we innovate internal alliances with other Amazon Teams to build our new SBD go-to-market strategies.This highly visible role will internally work within Amazon to build go-to-market (GTM) strategies, drive revenue, establish partnerships, with leadership across the company to propel and amplify business growth of the undiscovered and small business partners on the Amazon stores. This can include deal management or partner development with other programs, like AWS or Alexa, to drive GTM plans for a product or service for the SPs in USBA.The ideal candidate is highly motivated, extremely organized, and collaborative orchestrator. They are a skilled facilitator and have an unbridled passion for data and strategy, with strong brand marketing, leadership, and stakeholder management skills. Key job responsibilitiesKey job responsibilities • Owns the Internal Strategic Amazon Partnership model critical to recruit new and existing selling partners into the Undiscovered and Small Business Accelerator. As the dedicated team focused on increasing benefits, solutions and pathways for Black, Woman-owned and Hispanic business owners to success on Amazon.• Owns the development and launch of an internal council focused on increasing opportunities for undiscovered businesses from diverse populations• Creates, optimizes and drives adoption of critical mechanisms required to ensure long term expansion and success• Plans and executes round table discussions with key external and internal stakeholders• Works with key internal and external stakeholders, including the BBA Advisory Council, to identify, drive and scale solutions that benefit Black business owners• Track and report program learnings and effectiveness to internal stakeholders • Look around corners to sport emerging issues and proactively lead the development and execution of new opportunities• Manage and collaborates with a large group of stakeholders to inform program benefits A day in the lifeThe candidate will think big to deliver new ideas and creative approaches to constantly improve the experience of BBA participants by mapping proposed solution to the expressed pain point of the selling partners. They will think strategically about how to develop and report metrics and KPIs that will inform the BBA Advisory Council and internal council agendas. They will think creatively on how the BBA Advisory Council expertise and executive presence can be used to drive collaboration with other organizations in the space. The candidate embraces ambiguity, ramps up quickly on complex issues. They will utilize their attention to detail, experience in program management, and excellent written communication skills to ensure high quality results.About the teamThe Sustainable Business Development team pursues strategic opportunities with internal and external partners to afford both managed and self-managed selling partners access to critical business resources - such as capital, community mentorship, and customer acquisition solutions. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The AMER Production Coordinator provides customer-centric booking management, calendar, organizational, reporting, marketing efforts and administrative support to the Event Productions AMER Large Production Venues team. The primary focus supports booking management and calendar logistics for customer events. A successful candidate will be able to step seamlessly into a corporate production environment, demonstrating strong organizational skills, impeccable customer service attitude, and be energetically driven to serve our customers and the team.Key job responsibilities• Daily customer communication and management• Manages the assessment of incoming customer requests• Able to work backwards from production technical requirements and partner with production stakeholders• Regular scheduling of customer requests and customer meetings management• Maintains multiple venue calendars and workflows• Supports and collaborates cross-team, attending team meetings and production meetings• Collaborates across teams and partners, routing customer requests to the most appropriate event resources• Supports vendor and stakeholder relations, across partner and service groups• Manages meetings effectively; provides supporting data and documentation, aligns stakeholders• Improves efficiencies, and works to optimize processes• Delivers weekly metrics, data, and reports• Works on goal-centric projects, aligns stakeholders and seeks diverse opinions• Able to identify blockers, escalate appropriately and facilitate progress• Collaborates with customers; able to discuss referrals, recommendations, and additional resources as neededBASIC QUALIFICATIONS- 2+ years in project management- 2+ years advancing customer events and/or event marketing- 2+ years customer service in related field- 2+ years familiarity with event production environments- 2+ years managing multi-calendar workflows- 2+ years managing customer leads and booking queues- Strong written and verbal communication skills- Familiarity with event booking systems, programs, and platforms- Able to effectively prioritize and meet competing deadlines- High level of proficiency in Microsoft Outlook and Microsoft Office Suite. ...

Amazon is seeking a Project Manager to oversee and coordinate the execution of successful new build infrastructure and expansion/retrofit projects in our Global Engineering Services (GES) Organization. This individual will lead a team of support personnel and coordinate the resources required to launch new and complex projects with the goals of achieving timelines, staying within budget, and driving standardization within our network. The Project Manager will manage medium to large capital projects with aggressive schedule commitments. The Project Manager will lead and coordinate schedule of multiple vendors at the same time, as well as interface at all levels of the organization.Key job responsibilitiesManage new and existing programs, successfully delivering difficult projects and goals across multiple organizations - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery - Owns program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Influence design and development of strategic processes - Work with program managers and business leaders to communicate and impact critical business initiatives - Develop, implement, and governs the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or sub-task - Provide accountability while reporting on status, asking for help, and immediately escalating issues and problems as necessary - Responsible for overall project schedule that enables the teams to be successful based upon the project milestones and Go-Live - Position includes travel up to 80% (Nationwide) A day in the lifeMonday- Travel to location (Uber, Airport, Rental Car) / 3PL Schedule Review Meeting / Emails / PO Approval / Inventory TrackingTuesday- Stakeholder Weekly Meeting / Site Walk/ Budget Report /Meetings / Project Incentive WorkWednesday- Safety Walk / Order Review with Procurement / Non-Inventory Review with Site 3PL / Risk Management / PMO ReportingThursday- Travel to home (Uber, Airport, Rental Car) / Emails / Meetings / Invoice Approvals / Risk Review / Safety ReportingFriday- Update Project Health Tracker / File Travel expenses / Book Travel 3 Weeks Out / Document Lessons Learned / Team Meeting / One-on-One / Project Meetings / Update Travel Calendar*** This role requires you to have exceptional organizational skills to maintain a successful work life harmonyBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree, or MBA- Experience in complex problem solving, and working in a tight schedule environment- 5+ years of vendor management experience ...

Come and be a part of Amazon's dynamic Live Sports Production Team! We are looking for an experienced Principal Prod Ops Manager to oversee Production Operations of live sporting events. The Production Operations team is responsible for delivering high quality event productions on all global live sports properties to customers worldwide, across all Prime Video product lines and devices. We also support our productions through process improvements, scalability, and various initiatives. We work on designing solutions (tools and mechanisms) to manage and support productions globally so our team can work more efficiently and continue to scale. This role will be a mix of production, field operations and program management. The Principal Prod Ops Manager will be responsible for leading and overseeing various rights properties from the scoping stage (during the pre-bid phase), through the budgeting and operational design, and launch. You will be responsible for modeling the production scopes and administering RFP launches and vendor selection for Production Service Partners (PSP). You will drive how we engage third-party PSPs for production and technical services defining the scope of work, deliverables, service levels, budget, and work with BA/BD/Legal on the contract terms. You will be responsible for managing and scaling operations and assessing cost standards that may impact the budget or production roadmap. You will evaluate current productions and operational impacts on events and develop mechanisms to improve execution on re-starts or new property launches year-over-year.As the Principal Prod Ops Manager, you are also responsible for leading the end-to-end production launch readiness roadmap for the entire production team and will define milestones to ensure timely delivery of the event. Principal Prod Ops Managers assume the responsibility of organizational interdependencies with other teams (e.g., Legal, Production Finance, Business Affairs, Business Development, Accounting, Tax, Risk and other corporate stakeholders) to ensure business continuity for event launch. The successful candidate is a self-starter and possesses the ability to complete high volumes of complex tasks and projects quickly, and reacts with appropriate urgency to situations and events that require immediate response and turnaround. The candidate has a proven track record taking on end-to-end ownership, and is effective at delivering results in a fast-paced and dynamic business environment. The candidate will be able to issue spot, drive decision making, and escalate matters that have risk impact.The candidate has deep knowledge and experience in broadcast production, with a strong business acumen in various formats; live telecasts, shoulder programming, specialty content. High level competency and experience with overall production processes including: production company management, budgeting, and complex problem solving across multiple departments. Experience launching, operating, managing, and delivering results in a live sports production operations leadership role. Proven track record working on international and large scale productions and relationships with media partners. Contract experience defining service requirements ensuring commercial terms are captured in contracts and statements of work. Strong experience working cross functionally leading and earning trust with multiple stakeholders across various departments through written and verbal communication. Key job responsibilities- Own and manage the end-to-end lifecycle of a project launch or property re-start, gathering business requirements, implementing workstreams, and developing milestones and launch schedule to ensure successful delivery of event- Model and build budgets, managing production costs for various properties, including forecasting and variance analysis- Oversee production operations of on-site event production including Health & Safety, risk management, and vendor relationships; work with internal departments, internal leadership and production companies on production safety, security, insurance, immigration, visa, travel, and tax issues- Own, manage and run WBR meetings, tracking projects and keeping all stakeholders aware of changes to project status ensuring alignment- Drive synergy with stakeholder teams including legal, business affairs, business development, production finance, accounting, and other global operations teams to create, implement and improve new and existing processes- Customer Obsess over internal and external production stakeholdersBASIC QUALIFICATIONS- 10+ years of producer, production manager or line producer experience- 10+ years of budgeting, scheduling and cost reporting experience- Experience with a variety of digital workflows ...