Campaign & Creative Manager, Campaign & Creative Management, Amazon, Amazon Ads

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Program Manager, Amazon World Wide Operations

Amazon World Wide Operations is seeking a Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Roll up your sleeves and do whatever is necessary; general manager / owner mentality• Create, communicate, and manage budget for projectsA day in the lifeNote: This is a hybrid role, requiring Program Managers to be on-site at least 3 days/week in corporate office. Some travel may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USABASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Data Center Regional Mechanical Engineer (Field Engineering), Field Engineering

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions. • Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Mechanical Engineering or equivalent experience.- 3+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer) ...

Program Manager, Kuiper, Global Service Compliance

We are seeking a stellar program manager to join the Kuiper Global Service Compliance team, supporting Amazon’s Project Kuiper. Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWe are looking for a program manager to partner closely with internal GSC stakeholders, legal, accounting and tax partners to solve problems, drive alignment and assure compliance requirements related to communication service providers are known and implemented across the globe. As a Program Manager for GSC, you will support key compliance obligation implementation workstreams and deliver results that improve Kuiper’s service compliance programs.You will intake key research documents, foster shared understanding by asking detailed questions about obligations, and drive clarity for the path forward. You will create the correct sense of urgency to optimize and drive adoption of critical mechanisms necessary to ensure Kuiper meets its obligations. You will maintain an up-to-date and holistic view of Kuiper’s obligations and think in terms of immediate problem solving but also focus on long-term operational excellence. You will also support coordination efforts across the compliance team.BASIC QUALIFICATIONS- 2+ years of program or project management experience ...

Senior Product Manager, Forward Deployment of Inventory (DS)

How often do you get the chance to be a founding member of a team building a game-changing delivery experience that will WOW customers? If you're excited to join a startup-style team, contribute bold ideas, and shape Amazon's delivery future with an impact visible at the SVP level, this is the opportunity for you. The Add to Delivery team is looking for a strategic product innovator to lead the Selection Initiatives charter. In this role, you’ll define the vision for forward-deploying inventory to fulfillment nodes, curate the selection to meet local demand, and continuously improve through experimentation. You'll identify and eliminate friction points in selection initiatives, driving innovation and delivering a seamless, delightful customer experience. The Senior Product Manager, Delivery Stations and Selection Initiatives role demands a deep understanding of Amazon’s network, a keen focus on customer needs in selection, and curiosity to experiment your way toward new solutions. The ideal candidate is an experienced product leader and team builder with a track record of exceptional results. You excel at building strong cross-functional relationships, thrive in dynamic and ambiguous environments, and can manage multiple priorities with ease. You possess excellent judgment, high standards, and strong written and verbal communication skills. You dive deep into complex challenges but deliver simple, innovative solutions for customers. You are a trusted partner, a persuasive communicator, and someone people love working with. Most importantly, you are driven to pioneer new experiences, put the customer first, and challenge the status quo.Key job responsibilities1) Develop product vision and build product roadmap in coordination with several teams. Create buy-in for the product vision both internally and with key external partners2) Think big and global about the needs of our customer (both end customers and network) . Drive innovative selection initiatives from end-to-end that will delight the customer and improve our business3) Approach complex business problems, aligning divergent stakeholder teams to a common plan4) Partner cross functionally (business, engineering, UX, finance teams) to drive innovative features that are demonstrably impactful in shaping the customer delivery experience.5) Use high judgement to make critical tradeoffs, assess benefit and impact of new features and deliver without compromising long-term thinking and customer experience.6) Passionately advocate for the customer, integrate strong and clear analysis and business rationale into sound decision making.7) Demonstrate the ability to manage multiple projects and partner relationships, including work prioritization, planning and delivery.8) Comfortable with end to end experimentation to test hypotheses and develop features.9) Knows to have fun!About the teamWe consider ourselves a start-up team with a big vision, a charter to build and “anything is possible” mindset when faced with highly ambiguous and complex problems. We are a highly collaborative and high-energy team that isn’t afraid to swing for the fences or exceed expectations even on tactical projects.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- Experience in managing selection/product category ...

Air Quality Engineer, Dispersion Modeller, AWS Environmental

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Join a diverse, dynamic, and enthusiastic team of environmental engineering professionals who play a leading role in air quality permitting and compliance at Amazon Web Services (AWS), where we have a history of leading the world in innovative technologies and services. As a member of the Air Quality Team, you will develop and implement environmental programs aimed at ensuring compliance with air quality regulations and standards in the Americas while also enabling AWS’s growth around the world.As an Air Quality Engineer with a strong focus on air dispersion modeling, you will play a key role in air permitting and air quality compliance for new and existing AWS facilities in the Americas (AMER) region. You will be the environmental representative on behalf of the AWS Environmental Team in AMER responsible for the successful delivery of air permitting projects. You will partner with stakeholders across AWS to develop standards and mechanisms that incorporate air dispersion modeling into the process of planning, building, and operating data centers. You will manage strategic air dispersion modeling and air permitting projects and provide regulatory compliance guidance for both design and operations teams. The Ai Quality Engineer will also work with internal and external partners that include government entities, AWS regional environmental engineers, consultants, design, construction, operations and other key stakeholders. You will regularly engage with stakeholders; report to AWS Environmental leaders; and ensure risks to air permitting and compliance pathways are being appropriately identified, communicated, and managed.The successful candidate will have a strong track record of air dispersion modeling in support of air permitting in North America, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for air quality compliance and sustainability.Key job responsibilities• Function as a leader for air dispersion modeling work in AMER by completing air dispersion modeling analyses in support of air permitting and strategic data center planning and design• Develop air dispersion modeling tools and mechanisms which provide efficient technical oversight to environmental and partner teams• Collaborate with relevant business units such as enviromental infrastructure development, design engineering, due diligence, real estate, construction, and operations beginning early in the capacity planning and site selection process and throughout the design phase of facilities to ensure future compliance with environmental regulations and air dispersion modeling thresholds• Manage contracts, budgets, and relationships with environmental consultants and vendors to complete air permit applications, air dispersion modeling analyses and perform air emissions testing.• Prepare air permit applications in AMER by managing the preparation of air permit applications for new construction, modifications, amendments, and renewals• Function as a leader regarding regulatory agency interactions for permit evaluation and processing, new process and technology introduction, and technical application of air dispersion modeling protocols• Build effective relationships with regulatory bodies, laboratories, and service providers for air permitting program• Consult on strategies to reduce environmental impact of air emissions• Prioritize and manage multiple technically complex assignments concurrently• Represent Amazon at appropriate levels with governmental agencies and throughout the companyA day in the lifeThis role's primary focus is to function as an environmental air quality engineering leader and provide critical air dispersion modeling analyses and strategies that support AWS growth and compliance in the Americas. You will work directly with partner teams throughout the data center development lifecycle to encourage sustainable air quality development and design and to ensure compliance compliance with local, state and federal air regulations. Beyond the day-to-day responsibilities, you will monitor and review evolving and emerging air quality permitting/modeling regulations; you may be required to assess impact(s) of regulatory changes to AWS and propose course of action.The AWS Enviromental team is a dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for architecting and implementing AWS’s global environmental programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective compliance strategies that support current and future business objectives while ensuring compliance with environmental regulations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of experience with air dispersion modeling analyses (AERMOD) in support of air permit applications and NAAQS evaluations• 5+ years of experience with air quality regulatory assessments and air emissions evaluations, serving as an environmental technical resource, program specialist, or program manager • 5+ years of experience with air permitting at local, state (e.g., minor source/synthetic minor source), and federal (e.g. Title V, NSR, PSD) levels • 3+ years of experience with engine specific regulations including 40 CFR 63 Subpart ZZZZ and 40 CFR 60 Subpart IIII ...

Knowledge Management Office, Account Health Support

The Account Health Support (AHS) Team is looking for a Knowledge Management Office (KMO) Program Manager to join our Global Operations and be a leader on our team. We are seeking a talented, data driven, and proven individual with experience in operational integration within the training and content creation space to support AHS worldwide across various functions. The KMO Program Manager will be a key person to shape the resource creation, training, and career development of the Account Health Support team. The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong program management and communication skills.As the AHS KMO Program Manager, you will be responsible for creation and execution of an aggressive roadmap that will support a global team. Success candidates are collaborators who work closely with cross functional teams to effectively prioritize and deploy training programs based on customer and business need. The role demands thought clarity, dynamic cross-functional partnership, and strategic thinking to innovate on behalf of our customers.Key job responsibilities•Develop content and curricula to support onboarding of new employees, and development of tenured employees• Manages relationship with stakeholders to understand content and training needs• Conducts data analysis deep dive to measure training impact• Works backwards – demonstrates planning capability to execute on deliverables (manages stakeholders, and coordinates details).• Supports development of all AHS KMO support positions (Site Trainers,certified instructors, content POCs)Writes narratives to communicate changes to training mental modelA day in the lifeThe KMO program manager will work with various stakeholders to ensure that our team of global Specialists have the necessary resources (training and content) to support Sellers via multiple communication channels. The successful candidate must demonstrate strong organizational intelligence, exceptional ability to build trust, strong verbal and written communication skills, and the ability to manage complex cross-team projects. You are self-motivated, solutions-oriented, comfortable with ambiguity, and innovative in developing best-in-class programs to evolve our strategy to connect, engage, and empower our selling partners.About the teamAccount Health Support (AHS) is a global team that provides Selling Partners with empathetic support while addressing their account health concerns.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Regional Program Manager, AWS re/Start

AWS re/Start is a workforce development program. Created as a direct response to our customers and partners who were finding it difficult to source cloud talent on the open market, AWS re/Start has successfully provided diverse cloud talent for the last four years.The program takes unemployed, under-employed and under-represented populations and re-skills them into cloud professionals. The socio-economic impact is two-fold – it increases the number of people working and therefore actively involved in the economy, whilst enabling organizations to adopt cloud technologies at pace, which in turn makes their business more efficient and successful.AWS Training and Certification is seeking a dynamic, organized, and experienced Program Manager, who is passionate about stimulating positive social change. This individual will join the AWS re/Start team.The successful candidate must be a fluent English speaker. They will be able to take ownership of their region by building an effective network of delivery organizations, work placement channels and earning the trust of the relevant internal stakeholders to support the successful launch and growth of the program across their country.The candidate will establish solid working relationships with other AWS teams in order to access local funding mechanisms, identify underemployed, unemployed and under-represented communities, deliver the re-skilling program and monitor the impact of the program and continuously seek ways to improve the effectiveness of the program in their region. You must have a collaborative work style, an entrepreneurial mindset and the ability to manage multiple workstreams. You are experienced and passionate about technology and training, are extremely data-driven, and willing to dive deep to understand the talent needs of AWS customers and partners in order to inform the delivery roadmap. The candidate would benefit from a background of Business Development and delivery large-scale programs in the technology talent industry.Key job responsibilities• Collaborate with the AWS re/Start Leader to deliver the AWS re/Start AMER roadmap.• Use your localized knowledge to establish a network across public bodies, charities and corporate organizations to socialize AWS re/Start and to identify opportunities for the program. • Build an understanding of the job market, engaging with prospective employers.• Build sustainable business models across the priority countries in the AWS re/Start roadmap.• Engage directly with AWS business development and account teams as well as AWS customers and partners to establish entry-level resource gaps, which if fulfilled, would support the customers’ Cloud Adoption journey and provide a job placement for an AWS re/Start individual(s). • Monitor the execution of the program through Collaborating Organizations, paying particular attention to the job placement success levels. • Track and report key performance indicators and provide additional support and guidance to the collaborating organizations, where appropriate. • Work with marketing and public relations teams to promote the brand and the program.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in driving end to end delivery, and communicating results to senior leadership ...

2025 MBA/Master's Level Opportunity - Product Manager, Non-Technical (PM) Intern (United States)

At Amazon, we are excited to offer graduate students the opportunity to launch into big careers with limitless possibilities. We know searching for an internship is as much about finding a company where you can picture yourself being successful as it is about finding the right role. We look forward to meeting you and your classmates this year. As we get to know you more, we invite you to get to know us better.Visit www.amazon.com/about to:• Learn more about our businesses by reviewing Press Releases on our Investor Relations site, Letter to Shareholders, and the first letter shared in 1997, which is included in our annual report each year.• Learn more about Amazonians and follow us on Facebook, Twitter and LinkedIn.• Learn more about our commitment to our communities, diversity and military veterans.• Learn more about our headquarters in Seattle as well as where we operate around the world.Senior Product Manager (PM): PMs are responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs over the product-market lifecycle. To do this, they collaborate with a wide range of people to identify and define customer needs, understand the Solution Context, and develop the Program Vision, Roadmap, and Features required to meet these needs.PMs work cross-functionally to drive ideas from conception to execution, develop business models and marketing plans, define and analyze success metrics, manage strategic projects, and own the product end-to-end. PMs ultimately become general managers responsible for running large business segments and organizations. Examples of organizations where PMs may work include (but aren’t limited to): North America Consumer (such as Retail Systems, Customer and Brand Protection, Marketplace Sales, International Retail, Hardlines, and Softlines), Prime and Delivery Experience, Logistics & Transportation, and more!Key job responsibilities- Developing and executing scalable business plans and product requirements – being a business owner.- Driving cross-functional projects to completion.- Developing strategies based on data analysis.- Communicating effectively with senior management.- Maintaining an intense customer-focus.- Balancing strategic thinking with tactical, detailed execution.- Working cross functionally with teams throughout the company.About the team- Most roles for this position will be located at Amazon’s company headquarters in Seattle, WA or Arlington, VA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.- Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team. - Internship start dates will be between May- June 2025 for a 12-week, consecutive internship.- For more information, please visit https://amazon.jobs/content/en/career-programs/university/mbaBASIC QUALIFICATIONS- Are 18 years of age or older- Currently enrolled in MBA or equivalent master’s level program at the time of application with anticipated graduation dates between December 1, 2025 and September 30, 2026.- 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. ...

2025 Amazon Air Program Manager Intern

Please note the following details and eligibility requirements to apply for this role:• Graduate from Bachelor's degree program between 12/2025 and 6/2026. • There will be two start dates for this internship (May 27 and June 9), which will be for a 12-week, consecutive period. • Location for this role is Bellevue, WA only. Relocation assistance provided, if eligible.• Ability to complete 12-week internship between May – August 2025.• Interns will be expected in the office 5 days per week. • We are unable to offer visa sponsorship for this role.Do you have a passion for aviation, transportation, or supply chain management, and want to leverage your program management and analytics skills to improve customer experience? If so, apply to Amazon Air, Amazon’s internal air cargo network operating a fleet of 90+ aircraft, as a Program Manager intern for the summer of 2025! During your 12-week internship, you will be placed on one of Amazon Air’s corporate teams to lead a complex, cross-functional aviation project related, but not limited to, Aviation Sourcing, Airport Affairs, Air Performance and Engineering, Labor Planning, Technical Operations, Network Planning, Safety and standardization initiatives. In addition to formulating a problem statement, analyzing data, and leading stakeholders through each project milestone, you will present a final six-page capstone with findings and recommendations to Air’s senior corporate leadership! The ideal candidate for this internship will be someone who is customer obsessed, earns trust with project stakeholders, insists on high standards and is ready to think big and innovate in the aviation/transportation space. The ideal candidate will also have strong written and oral communication skills as well as the ability to analyze data in excel and create dashboards/visualizations. Key Job Learning Opportunities • Learning about aviation, air-cargo, transportation, supply chains, e-commerce, and processes improvements • Developing a business case around a problem that exists today with the goal of actually implementing the project.• Project planning, program management and stakeholder management• Comprehensive and detailed writing • Presentation skills A Day in the Life Each day, you will work among teams at Amazon Air to dive deep into a specific project that will improve planning, operations, safety, efficiency and overall customer experience. The position is based in Bellevue, WA and you will have the opportunity to work in-person with the team you are on. You will have one-on-one meetings to get an in-depth knowledge of the area your project focuses on, and dive deep into collecting, analyzing and leveraging data to develop a final recommendation for your given project. About the Team We are a diverse, upbeat, creative, team of leaders working daily to develop innovative aviation solutions to ensure our customers can get ever faster deliveries, while ensuring our associates have the safest environment possible. Each team owns every aspect of their project, from review and iterative development, to the final implementation and benefit to our customers.BASIC QUALIFICATIONS- Are 18 years of age or older- Work 40 hours/week throughout the course of a 12-week summer internship between May through September- Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and June 2026. ...

Principal Program Manager, Business Operations, Data Center Community (Central Operations)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You have demonstrated experience managing the overall operational efficiency of a complex, global, and technical environment and hold deep knowledge in planning across broad groups of stakeholders. (e.g., SPS, OP1/2, WBR, MBR, QBR, Goal Management, Financial Management, Headcount Management). You think strategically, write effectively and accurately plan, forecast and drive alignment across cross-functional teams to execute on monthly, quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools and drive holistic operational excellence across the organization.Key job responsibilities•Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for each planning cycle•Analyze business performance, including defining and tracking KPIs, issue identification and resolution in support of organizational goals•Create and manage key reports and mechanisms in support of the business units including end-customer reporting•Partner closely with human resources, talent acquisition, and finance on resource allocation and tracking the health, performance, and status of our organization and its portfolio.•Drive operational optimization and efficiency- maintaining and improving all rhythm of business tools and processes.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Regional WHS Manager - OTS, WHS, Ops Tech Solutions

Passionate about Safety? Join our dynamic team as a Regional Safety Manager and make a real impact on the global operations that power the world's largest e-commerce company!In this exciting role, you'll be a key partner to senior regional leaders, working closely with them to ensure world-class safety standards for our IT team members across our worldwide network. Through regular site visits, you'll stay closely connected to the daily realities faced by our frontline technicians, using those insights to create impactful regional and global safety programs.When incidents do occur, you'll lead rigorous investigations to uncover root causes and share learnings globally. But your work won't stop there - you'll also spearhead engaging safety campaigns to embed a culture of safety awareness and ownership across the business.Collaborating cross-functionally, you'll scale successful safety initiatives and improvement projects, cementing Amazon's reputation as an industry leader. If you're an ambitious safety professional hungry to drive change on a global scale, this is an unparalleled opportunity to make your mark.Bring your safety expertise, boundless energy, and collaborative spirit - together, we'll reinvent what's possible! Apply now.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities- Serve as a trusted safety partner to senior regional leaders across North America, aligning on strategic priorities and tracking progress against goals- Conduct regular site visits to distribution centers, sortation facilities, and delivery stations to personally observe safety practices, gather feedback from frontline teams, and identify opportunities for improvement - Utilize insights from site visits to develop and update regional safety standards, protocols, and training materials that drive consistent, best-in-class safety performance- Lead comprehensive incident investigations, rapidly identify root causes, and implement corrective actions to prevent recurrence - share learnings globally to scale impact- Design and execute engaging safety engagement campaigns and events to foster a culture of shared ownership and accountability- Collaborate cross-functionally with teams in Operations, Engineering, HR, and beyond to scale successful safety initiatives and embed sustainable improvements- Monitor safety metrics, analyze trends, and present recommendations to senior leadership on priorities and investment areasA day in the lifeA typical day for our Amazon Safety Manager is anything but typical! You might start with a series of check-in calls, connecting with regional operational leaders across North America to discuss emerging issues, share best practices, and align on priorities. Then, you hop on a global project call, collaborating with teammates from around the world to finalize a new safety training. In the afternoon, you conduct a thorough incident investigation, reviewing footage, interviewing witnesses, and mapping out root causes. Whether on the road or in meetings, your passion for keeping Amazon's global workforce safe guides every moment.About the teamThe global OTS WHS team partners closely with Amazon's IT function, working backwards from frontline technicians and end users to identify safety improvement opportunities. We collaborate cross-functionally to create policies, drive standardization, and enhance hardware - all with the goal of continuously improving procedural safety across the organization. By remaining closely connected to the daily realities of our workforce, we can develop targeted solutions that protect our people and empower them to work safely. It's a dynamic, solutions-oriented group where we leverage our technical expertise and business acumen to make a real impact.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Qualified Safety Professional ...

Associate Program Manager, Home Design Team

The Home Design Team is a team of Program Managers and Catalog Specialists that are trained in Interior Design. We leverage our business acumen and design expertise to deliver creative solutions and program management support for Amazon’s Generative AI, Machine Learning, and 3D Visualization initiatives.We are looking for a highly skilled Program Manager to plan, build, and manage innovative shopping experiences helping customers browse products in immersive, visually rich environments.This role requires scoping and creating project plans and goals, developing efficient processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management, and executive presentation skills are essential. The position will be part of an exciting, fast moving and growing team. The ideal candidate has experience in program or product management in an interior design, photography, videography or design-related field. They are highly analytical, have excellent written and verbal communication skills, and are able to deliver on multiple projects in parallel. They are able to move quickly, spot risks, ask the right questions, clear blockers, and deliver results.Key job responsibilities- Develop program goals and project plans - Set the highest standards for efficiency and effectiveness in cross-functional operations- Track deliverables against work back schedules to ensure on time delivery- Communicate team progress to broader organization and to leadership- Manage a team of internal contractors and drive collective progress and results- Perform QA and compliance checks for customer-facing products and develop mechanisms to scale audits- Influence partner teams to enhance tools and systems based on program findingsBASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Proven analytical skills and demonstrated ability to manage the business “by the numbers”; strong skills in Excel (e.g. pivot tables, lookups) and experience writing and editing SQL queries- Experience working in Interior Design, Architecture, Retail Furniture Design, Visual Merchandising or product Marketing- Attention to detail and capability to work on multiple projects in parallel- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented- Desire to work in a fast-paced, challenging environment ...

Instructional Designer, AMXL L&D

Amazon AMXL (Extra Large) Learning and Development is looking for an Instructional Designer to lead the design and development of cutting-edge eLearning for our network of global leaders.If you are passionate about designing and developing world-leading learning experiences, this is your chance to make history. We are looking for a learning professional with an exceptional e-learning experience design and content development skill set to analyze our business needs and deploy tailored solutions for new products along the leaner journeys.Key job responsibilities- Analyze the audience, environment, technologies, content, and operational constraints to identify business relevant learning objectives and propose efficient and scalable training products.- Design tailored curricula considering UI, accessibility & DEI standards and trade-offs associated with selecting the best delivery methods.- Develop world-class learning products deeply integrated into employee workflows leveraging eLearning authoring tools and API integration.- Continuously evaluate and enhance solutions, considering factors such as quality, business impact, scalability, and sustainability.- Take a data driven approach to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both consistency and quality.- Partner effectively with technology, operations, and field teams worldwide.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 4+ years Storyline/eLearning development experience and experience using Adobe Creative Suite to enhance learning experiences ...

Program Manager, Training, Advertising Services Operations

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads— leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.As a Training Program Manager within the Services Operations team, you are the primary lead supporting onboarding and training of Ad Operations and Creative and Campaign Manager employees. This role owns ensuring new hires become proficient with foundational learning to achieve operational success, existing team members are provided with ongoing development and all employees are provided training for new tools, products and SOPs when required. The role is a specialist in understanding training needs to support employee development and ensure organizational goals are met. Key job responsibilitiesThe Training Program Manager role requires gathering a strong understanding of the often times complex advertising campaign delivery process including creative management, policies, tool/product knowledge, campaign setup and ad trafficking. They understand how to prioritize, organize and deliver relevant training to the right team members at the right time and have experience with training in advertising and/or marketing fields. As a Training Program Manager, you will:• Empower Creative & Campaign Manager (CCM) and Ad Operations new hires to achieve operational success through effective onboarding and training. • Liaise with Ad Services stakeholders to identify training needs and create a strategic, multi-year training plan for Ad Services. • Create training schedules, develop and refine training materials, manage stakeholder communications, and ensure training alignment with organizational goals• Identify customer and advertiser risks, removing roadblocks and provide training to support.About the teamThe Services Operations team enables and scales advertiser success on and off Amazon through internal operations, streamlined campaign workflows, proactive prevention of defective ads, flawless high-traffic event management and services team training to ensure a positive end-customer experience. We partner with Sales, Product, Engineering, Campaign & Creative Management, Ad Operations and Design teams.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing or working within cross-functional marketing and creative teams ...

Associate Construction Manager, ATS Construction (west)

As the TES Associate Construction Manager, you are a customer obsessed leader in the Amazon construction process. In this role, you will play an integral supporting role in the implementation of the facility network infrastructure, including new builds, retrofits and expansion. You will partner with internal customers and external stakeholders to earn their trust and engage as a team to deliver results. You will be charged to ensure information is being communicated to internal and external stakeholders in an effective and timely manner. Some key competencies of this position include; insisting on the highest standards, supporting the team to ensure that contracted resources deliver work meeting duration and quality targets, thinking big (seeking better ways to serve your customers), influencing internal stakeholders while holding them accountable for their actions, supporting construction managers to ensure all job internal and external team members are on point and maintaining schedules and budgets, helping to invent and simplify innovative solutions that allow for improved processes and results, and supporting more than one project in various locations. This opportunity combines construction engineering, planning, project management, facilities management, and contract management. The TES Associate Construction Manager position includes approximately 60% travel.Key job responsibilities• Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team. • Support the construction team to ensure that the skills and competencies of contract labor are appropriate to need and fit to undertake the work. • Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities. Striving for frugality and accomplishing more with less while identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. • Assisting in the coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Maintaining internal and external stakeholders up to date on all pertinent information through comprehensive and timely communication. A day in the lifeEach day you will act as owner at TES to ensure the safe on-time and in-budget execution of Amazon construction projects. Daily tasks in support of the team may be comprised of coordinating with contractors on projected changes and project status, ensuring contractors are meeting their contractual obligations, seeking sustainable environmentally friendly solutions throughout the construction process while implementing Amazon’s building environmentally friendly practices, and utilizing the Amazon information systems to record and update scheduling, budget, and other key developments. You may assist in negotiating terms of contracts with contractors all the while driving contractors to meet or exceed agreed-to schedules and budgets. Additionally, you will participate in weekly architect, owner and contractor (AOC) meetings providing input on root causes and corrective action. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything through design review, construction bidding, construction execution, and final hand-off to our customers. We are a diverse, upbeat, creative, team of engineers and managers working daily to develop the innovative physical assets our Customers expect and striving to be the Earth’s best employer. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS* Completed Bachelor’s degree in Engineering, Construction Management or comparable field. * 2+ years of experience as an Engineer, Construction Manager, or other Construction related disciplines* 2+ years of experience using Auto CAD as well as scheduling software (Primavera, MS Project or similar).* 2+ years project coordination experience from design phase through implementation and operation ...

Senior PM, HR Business Operations, AADA PXT

We are seeking an experienced, self-directed Senior Program Manager (PM), Business Operations to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. As a business operations leader, you will be at the center of driving the rhythm of the business for AADA PXT, leading mechanisms for the leadership team to build and operationalize plans that power our businesses. You will also lead initiatives to engage the broader PXT organization in these plans, helping inspire and create a sense of purpose and community by linking our team’s work with broader PXT’s strategic plans.The Sr. PM, Business Operations leads a diverse portfolio of strategic and operational initiatives. This includes driving project management, organizational effectiveness, and critical HR functions to ensure the success of the business. With a high degree of ambiguity, you will need to adopt both a strategic and scrappy approach, translating big-picture goals into detailed execution plans.The ideal candidate excels in navigating ambiguity, seamlessly moving between the details and the broader context. Partnering closely with the leadership team, you will develop and drive core operational processes, people-focused programs, and aligned communications – all while maintaining a firm grasp on the organization's overarching business cadence.Strong candidates are curious, customer-obsessed, and possess impressive project management skills with the ability to influence at all levels by using a strong business and HR acumen, outstanding communication abilities, and a willingness to roll up your sleeves to get the job done. Thriving in a fast-paced, high-visibility environment, you will spearhead new initiatives that require cross-functional coordination, driving projects and priorities to resolution.The ideal candidate thinks strategically, writes compellingly, and organizes effectively, all while earning the trust of the team and key stakeholders. If you're ready to leverage your talents to enable transformation and drive positive change, this could be the exceptional opportunity you've been seeking.Key job responsibilities• Develop and drive mechanisms and forums to scale, drive collaboration, increase innovation, and build community across the AADA PXT ecosystem.• Lead the business cadence for AADA PXT including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.• Drive monthly and quarterly business reviews for AADA PXT leadership.• Develop and execute an engagement plan that increases connection and learning across the AADA PXT teams.• Provide strategic guidance to PXT leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.• Design and facilitate offsites, meetings and summits for AADA PXT leadership and employees as needed.• Develop, evolve, and deprecate mechanisms and processes to increase operational efficiency.• Serve as program manager for key projects as needed, driving the strategic vision and project execution forward.• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement • Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners • Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format • Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization • The ability to think big but also not be afraid to "roll up your sleeves." • The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutionsBASIC QUALIFICATIONS• Bachelor’s degree• 5+ years of experience in a project/program management or related role• Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Experience using data and metrics to determine and drive improvements • Strong verbal communication and advanced writing skills ...

Creative Project Manager, Reputation Marketing & Insights

The Reputation Marketing & Insight team is hiring a Creative Project Manager to oversee critical creative campaign logistics - specifically: production timeline management, asset organization and delivery, file storage, tracking relevant budget implications. This role requires meticulous attention to detail and a proven ability to manage multiple, competing priorities simultaneously.Key job responsibilities* Independently project manage the production of assets for multiple RMI integrated paid marketing campaigns from concept creation to file delivery.* Own the creation and management of workback schedules for all creative work and asset production.* Anticipate bottlenecks, provide escalation management, anticipate risks, and balance business needs versus creative decisions.* Provide general support of the approved creative strategy of paid marketing campaigns.* Capture and track actions from campaign alignment meetings and creative reviews with senior leaders, internal stakeholders, and global partners.* Assist in building the team’s creative partner network and establish effective relationships with both internal creative teams and external agencies to achieve campaign timelines and help facilitate the creation of bar raising content.* Support the presentation and documentation of campaign asserts and creative development process.* Own all creative file management and act as team DAM system admin to ensure effective and optimized storage and cataloging of all campaign and creative assets.* Track all creative production spends and collaborate with team budget owner to provide creative solutions to optimize allotted budget as well as remove any roadblocks or bottlenecks to ensuring on time and competitive payments.* Work with Marketing Ops team to ensure required vendor paperwork (including NDAs, SOWs, advance requests, etc.) are in place.* Constantly improve existing processes and workflows and document established processes as needed.About the teamOur team employs a range of data inputs to learn about the most impactful way to reach our audiences. While we follow the data, we are also not afraid to challenge it. We elevate truths about our brand. We meet our audiences where they are and go deep on channel-specific creative. Most of all, we respect our audiences through thoughtful and intentional work. Our team strives to identify the persuasive return on investment for every dollar we spend. We build marketing plans that persuade our core audiences through best-in-class media tactics and measurement methodology that enables us to optimize towards the principles and platforms that achieve real-world outcomes at the expense of those that don’t. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop and take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years as a creative project/program manager, producer, or account lead in a creative agency or similar experience; including proficiency with project management tools.- Experience in marketing, creative, and production settings. ...

Program Manager, Maturity Ratings, Prime Video Trust & Safety

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and analytical Program Manager to support the Prime Video Trust & Safety team and lead strategic programs for Maturity Ratings, Content Descriptors and Classification programs. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.This role will focus on implementing strategic programs for Maturity Ratings. This role will require a Program Manager who is a problem solver and invents relentlessly on behalf of our customers. In addition to continuously driving and improving the execution of this core mission, the Program Manager will work closely with their cross-functional counterparts in engineering, product management, legal, PR, marketing, customer service, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. A successful candidate will thrive in a fast-paced and dynamic business environment, leveraging analytical expertise and resourcefulness to autonomously deliver successful results. You’ll do research, support escalation management, design audits, and draft thoughtful problem solving mechanisms. You will present proposals to stakeholders and leadership.Key job responsibilities- Risk Assessment: Conduct thorough risk assessments to determine the likelihood and potential impact of identified risks. Utilize quantitative and qualitative analysis techniques to evaluate risks and prioritize them based on their significance.- Risk Mitigation: Develop and implement risk mitigation strategies and action plans to reduce the likelihood and impact of identified risks. Collaborate with relevant stakeholders to ensure that mitigation measures are effective and aligned with organizational goals.- Risk Monitoring: Establish monitoring mechanisms to track the effectiveness of risk mitigation activities and identify emerging risks. Regularly review and update risk registers to reflect changes in the risk landscape.- Compliance: Stay informed about relevant laws, regulations, and industry standards to ensure that the organization remains compliant with applicable requirements. Work closely with legal and compliance teams to address any compliance-related risks.- Reporting: Prepare regular reports on the risk profile, including key risk indicators, risk trends, and mitigation progress. Present findings to senior management as needed.- Training and Awareness: Develop and deliver training programs to increase awareness of risk management principles and practices across the team. Provide guidance and support to employees in identifying and managing risks within their areas of responsibility.- Continuous Improvement: Continuously assess and enhance the Trust and Safety risk management framework and processes for Ads to adapt to evolving business needs and industry best practices. Seek feedback from stakeholders and incorporate lessons learned from past experiences.BASIC QUALIFICATIONS- 5+ years of experience managing programs/operations and using data and metrics to design strategies, identify and implement improvements- 2+ years of experience in managing risk assessments- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or 5+ years of equivalent professional experience ...

Exam Preparation Assessments Program Manager, AWS Exam Preparation

Amazon Web Services (AWS) is seeking an experienced Exam Preparation Assessments Program Manager to work with subject matter experts to create assessments that will prepare candidates taking AWS Certification exams. Exam Preparation assessments provide customers with practice with the same question quality as the real exam and exam-style scoring. This role gives the opportunity to learn, to teach, and to play at the same time as you develop assessments.Successful candidates will have a strong assessment development background, be detail driven, and have excellent training and problem solving skills. You will have an understanding of certification exam development lifecycle and be able to effectively train subject matter experts on certification best practices. You will creatively seek out and embrace forward-looking, innovative approaches to assessment development.Key job responsibilities- Schedule and facilitate assessment development workshops- Recruit and collaborate with subject matter experts- Train subject matter experts on Amazon’s style guidelines and exam development best practices- Conduct quality reviews of assessment files- Implement proper tracking mechanisms for item workflow- Manage and implement item development processes, including implementing efforts to scale- Manage the editorial review of items (e.g. grammar, spelling, standardizing on technical terms throughout the exam, accessibility, etc.)- Create assessments and implement assessment maintenance schedules- Report on subject matter expert, item, and assessment development metrics- Managing end to end item development localization- Manage project schedules for product set life cycle- Please note this role may require some travel (up to 10%).A day in the lifeExam Preparation Assessments Program Managers manage end-to-end development of all content for assessments, including facilitating virtual question development with subject matter experts from across the globe. They work closely with the overall Exam Preparation team, including technical editors, assessment technical architects, publishing program managers, technical curriculum developers, and product managers. They also collaborate across teams on scaling initiatives. About the teamThe Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are enterprises, partners, startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully and confidently prepare for AWS Certification exams. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ years of experience in assessment development for certifications or credentialing exams- 3+ years of experience facilitating and leading assessment development workshops ...