Project/Program/Product Management--Non-Tech

Amazon Web Services (AWS) and Amazon.com serve customers and developers all over the world who rely on storage, compute, and other services that power Amazon’s consumer, digital and AWS businesses. Our customers trust us to handle their data with air-tight security. Customer data security is a given and a guarantee for our businesses.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Physical Security team is looking for a highly talented and motivated Physical Security System Project Manager and Technology Expert to lead physical security projects. This position will be responsible for the management of data center physical security systems and projects. A successful candidate will be responsible for interpretation of Threat Assessments and AWS Physical Security Standards to assure the proper security mitigations are selected to meet the unique challenges in each area. You will be responsible for collaborating with AWS architectural and engineering teams to assure each data center meets the high standards AWS sets for physical security. After implementation, this position will be responsible for assuring local security teams have the technical knowledge and resources necessary to meet the physical security mission.Considered candidates should be at least 18 years old.As this is a GovCloud region, selected candidate requires US Citizenship or equivalent status.Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)Key job responsibilitiesManage installation of approved physical security system hardware, including, but not limited to, access control devices, intrusion detection devices, CCTV, and other components of physical security systems.Design of physical security system for new construction, expansion and retrofit projects.Preparation of security design standards, typical drawings, and technical specification documents for projects for the purposes of pricing by approved vendors. Review and provide quality assurance of vendor quotes. Submission of complete and accurate vendor quote packages to the Infrastructure Technical Project Manager for inclusion in project requisitions.Project management of multiple, concurrent security system installation projects and vendors.Subject Matter Expert for physical security system testing and acceptance, and assuring operational readiness at project completion.Preparation and archiving of project close-out documentation.Reporting vendor performance metrics regarding system installation, service delivery, and equipment availability / reliability.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- High School diploma or equivalent- 2+ years’ experience in physical security project management.- 2+ years' experience in Security Operations experience in technology, manufacturing, or similar industries, to include access control systems, CCTV, and defense in depth strategies. ...

If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization, and collaboration, this job is for you. This is a unique product opportunity to develop a new customer-centric roadmap. We are building a new Product team is heavily focused on Shopping CX experimentation. Our PM team works closely with design partners on the team and engineering partners across the company to innovate and identify opportunities for storewide customer impact.Our team is part of the Shopping Design org responsible for designing foundational shopping experiences, including discovery, homepage, inspirational shopping, detail page, purchasing, personalization, and more. In addition, our team supports the Rio Design system which owns major UI components (e.g. buttons, filters, alerts) which creates a more predictable and consistent shopping experience for our customers - used by thousands of Amazon builders. In 2024, we are driving a roadmap of 50 experiments across 20 teams.The Principal Product Manager will own the product vision and roadmap within a broad coverage area such as discovery, core shopping, or storewide patterns. You will have exciting opportunities to experiment on the current CX and spend time looking around corners to help define the shopping experience of the future. This is a highly visible role that will interact with Shopping org teams and it’s many global partners.Key job responsibilities* Defining a CX vision for the shopping experience in partnership with your design team, developing an actionable product roadmap, and identifying and influencing product/engineering teams to run experiments.* Managing a portfolio of experiments, some projects that span multiple teams and shopping experiences, and some that dive deep in one CX area.* Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with your design team to scope design effort, set/track goals and triage incoming priorities from product/engineering teams.* Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners. BASIC QUALIFICATIONS- Bachelor’s degree, MBA preferred- 7+ years product management experience- Well developed analytical skills and experience setting up experiments and analyzing results- Experience owning customer-facing product roadmap strategy, quantifying and prioritizing features, and making high judgement decisions that are well articulated to senior leaders- Strong earns trust and experience influencing cross-functional teams and senior leadership- Excellent written and verbal communication skills ...

At Amazon, we are always looking for what we can do better. Our Amazon Customer Excellence Systems (ACES) teams help drive that change.Finance ACES Black Belts apply Lean Six Sigma problem-solving skills to continuously improve Amazon processes, align them with customer requirements, and deliver positive impacts in controllership and cost savings. Black Belts apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. Black Belts drive the culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. Black Belts contribute to the Finance Operations Production System by leading and mentoring projects, conducting training events, developing materials, and providing metrics on improvements and performance of the program. Black Belts have a documented track record of leading, building rapport, and mentoring process improvement teams consisting of members of all levels and functions, without formal reporting relationships. Finance ACES Black Belts demonstrate Amazon Leadership Principles. Responsibilities: - Lead high impact Lean Six Sigma projects (DMAIC, DFSS, Kaizen, FMEA, etc.) - Mentor Green Belts, Yellow Belts, and Kaizen leaders through their projects. - Deliver Lean Six Sigma training (Green Belt, Kaizen, etc.) - Support Finance Operations Production System (FOPS) with continued development of materials, techniques, and metrics. - Manage a portfolio of improvement projects, including auditing of implemented projects to ensure that process improvements are sustained and benefits are realized. - Represent Finance ACES in local and global meetings/conference calls and with network-wide projects.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- LEAN Six Sigma Black Belt Certification ...

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently to manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), THINK BIG and outside the box, and deliver exceptional products.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Create, implement, communicate, and manage security requirements at a government accredited, while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.- Maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.A day in the lifeEach day is different in security and we are looking for a hard charging PSO who is looking to engage across teams, and the government o facilitate the best security program.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of experience acting in a Program Security Officer/CPSO/Security Specialist/Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines. - 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs. - 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon Relay Operations Team is looking for a Program Manager to own strategic, tactical, cross-functional projects and programs, as part of the tech and ops integration team. In this role, the candidate will be scoping and creating project plans, developing processes, supporting tech initiatives coordinating and driving execution, and communicating to senior management on status, risks and process/tech changes. Project management, cross-team coordination, and process improvement are essential functions of the role.Key job responsibilities - Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations- Identify process improvement opportunities and work directly with internal customers and partner teams to craft and deliver scalable solutions - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery- Provide support to other program managers to strengthen the organization's commitment to project management- Plan, track, and report on outputs and outcomes for assigned initiatives - Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Develop, implement, and govern Key Performance Indicators (KPIs) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions- Demonstrated experience leveraging project management skills on complex, cross-functional initiatives- Understanding of Middle Mile operations- Ability to get to root cause of issues to enable effective problem-solvingA day in the lifeThe Relay Operations Center (ROC) Tech Team is dedicated to the development of technology that advances efficiency and elevates operational standards of the Relay Operations Center. To that end, we act as liaison between MMPT (Middle Mile Product Team) and ROC Ops teams, to ensure that feature development aligns with customer needs and operations' priorities at global scale. The key objective of the ROC Tech Team is that all ROC Teams should be supported on the Disruption Management (DM) platform, and that operations should be integrated with DM and Relay technology to the extent that enables ROC to grow as a global organization with geographically agnostic team structures.About the teamThe Relay Operations Center is a world-class command and control center capable of detecting and solving linehaul-related disruptions before they ever impact our customers, shippers, carriers, drivers, or our cost structure. ROC scope includes delayed load tracking, tour disruptions, capacity recovery, equipment management, and severe events.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Amazon, we’re working to be the most customer-centric company on Earth. If you’d like to help us make history, here’s your chance to accelerate our growth and ability to serve our customers as an HR Program Manager, M&A.The HR Program Manager, M&A will partner with the internal Amazon HR (known at Amazon as People eXperience and Technology or PXT) Centers of Excellence, Business HR Business Partners, Corporate Development Integration Leaders, and acquired leadership teams through all phases of a M&A project. This role will be based in Seattle, and will partner with team members to support acquisitions across all geographies and business lines.The ideal candidate has a passion for process and operational improvement, can think creatively to deliver innovations on behalf of customers.The right candidate will possess a hybrid program/project management background with experience participating in and ideally leading initiatives as well as experience across varied Human Resources workstreams. Our team works in a fast-paced, global environment and someone who thrives working on high-profile projects, enjoys travel and is comfortable interacting with a wide range of HR and business professionals across all levels would be well-suited for this role.Key job responsibilities- Partner with the HR M&A team and support on all aspects of a deal, including tactical and operational support, from due diligence through post-close integration.- Help to continuously improve the M&A program & tools at Amazon by identifying ways to improve the employee or customer experience – via automation, simplification or other types of process improvement; partnering cross-functionally to influence and implement change.- Partner with key HR subject matter experts to deliver solutions for integration issues such as: immigration, recruiting, benefits, compensation, payroll, time and attendance, retirement plans, stock/equity, HR compliance, employee relations, organization design, diversity & inclusion, talent management, and performance management.- Drive appropriate M&A and country due diligence and integration activities, including job leveling together with other relevant HR functions.- Provide excellent customer service to all stakeholders by helping to resolve any issues/questions.- Ensure M&A HR tools, best practices and lessons learned are implemented and communicated within the internal HR teams.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of complex cross-functional change management experience- Bachelor's degree- Experience writing strategy documents for executive audiences with clear recommendations in the midst of ambiguity ...

At Amazon Web Services (AWS), we’re hiring an Associate Engagement Manager to team with AWS consultants, partner, and client teams. Engagement Managers manage the delivery of AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS.You will join as part of the AWS Professional Services (ProServe Associate to Consultant (A2C), which focuses on the accelerated career development of university graduates and early career professionals.Our team members work with enterprise customers locally, regionally, and domestically. As such, this role has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Responsibilities and Abilities include: EXPERTISE* Collaborate with other AWS technical, operation, and customer facing teams to deliver engagement health metrics and ensure we are on track to meet customer milestones and business outcomes.* Experience leveraging formal project management and reporting methodologies.* Possesses knowledge of project management best practices and how to apply them in an effective yet pragmatic way across engagements.* Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology. SOLUTIONS* Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then driving the AWS team members and customer stakeholders/SMEs to achieve those goals while understanding the client environment and any limitations to execution.* Actively looks for ways to improve process efficiencies and effectiveness.* Ability to apply strategic thinking and demonstrate understanding of requirements to execute.* Ability to make decisions guided by policies, procedures, and business plan with limited guidance.* Business and financial acumen.* Business case development.DELIVERY* Plan, organize, and manage all phases of a project life-cycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.* Plays an active role in managing project goals and driving teams to achieve customers business outcomes by managing issues, risks, decisions, and action items.* Ability to take ownership, work under pressure and meet deadlines on time.* Ability to challenge, recommend and redirect teams as well as manage client expectations during the engagement.* Takes proactive steps to ensure teams meet or exceed customer expectations.* Works effectively in a dynamic environment with changing priorities.* Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments. COMMUNICATION* Interfaces with various customers and internal AWS stakeholders which consists of Sr Engagement Managers, Practice Managers, and project level resources such as SMEs.* Plans and oversees the preparation and dissemination of engagement financials and health status.* Able to present, communicate (oral & written), and build relationships across team members TEAMING* Proven success in working with teams and management.* Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.* Proven experience working in a matrix environment, managing multiple stakeholders.* Negotiation and conflict resolution capabilities.About the teamAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our consultants will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.You will also have the opportunity to create white papers, writing blogs, build demos and other reusable collateral that can be used by our customers. Most importantly, you will work closely with our Solution Architects, Data Scientists and Service Engineering teams.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance:Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS• Bachelor’s degree in Business, Project Management, or STEM (Computer Science, Computer Engineering, Information Technology, etc.)• 1+ years experience assisting in project delivery.• 1+ years experience managing tasks, risk/issue of a project.• Understands the value proposition of the public cloud.• Understands agile frameworks and the software development lifecycle (practical or academic experience). ...

The Reputation Marketing & Insight team is hiring a Creative Project Manager to oversee critical creative campaign logistics - specifically: production timeline management, asset organization and delivery, file storage, tracking relevant budget implications. This role requires meticulous attention to detail and a proven ability to manage multiple, competing priorities simultaneously.Key job responsibilities* Independently project manage the production of assets for multiple RMI integrated paid marketing campaigns from concept creation to file delivery.* Own the creation and management of workback schedules for all creative work and asset production.* Anticipate bottlenecks, provide escalation management, anticipate risks, and balance business needs versus creative decisions.* Provide general support of the approved creative strategy of paid marketing campaigns.* Capture and track actions from campaign alignment meetings and creative reviews with senior leaders, internal stakeholders, and global partners.* Assist in building the team’s creative partner network and establish effective relationships with both internal creative teams and external agencies to achieve campaign timelines and help facilitate the creation of bar raising content.* Support the presentation and documentation of campaign asserts and creative development process.* Own all creative file management and act as team DAM system admin to ensure effective and optimized storage and cataloging of all campaign and creative assets.* Track all creative production spends and collaborate with team budget owner to provide creative solutions to optimize allotted budget as well as remove any roadblocks or bottlenecks to ensuring on time and competitive payments.* Work with Marketing Ops team to ensure required vendor paperwork (including NDAs, SOWs, advance requests, etc.) are in place.* Constantly improve existing processes and workflows and document established processes as needed.About the teamOur team employs a range of data inputs to learn about the most impactful way to reach our audiences. While we follow the data, we are also not afraid to challenge it. We elevate truths about our brand. We meet our audiences where they are and go deep on channel-specific creative. Most of all, we respect our audiences through thoughtful and intentional work. Our team strives to identify the persuasive return on investment for every dollar we spend. We build marketing plans that persuade our core audiences through best-in-class media tactics and measurement methodology that enables us to optimize towards the principles and platforms that achieve real-world outcomes at the expense of those that don’t. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop and take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years as a creative project/program manager, producer, or account lead in a creative agency or similar experience; including proficiency with project management tools.- Experience in marketing, creative, and production settings. ...

Amazon Undiscovered Small Business Accelerator (USBA) is seeking a Senior Manager, Business Operations to support the Growth Accelerator organization. This position will 1) drive operations mechanisms, reporting directly to the L8 leader, manage internal and external cultural engagement and overall employee satisfaction, 2) partner with the leadership team to develop and drive operational processes such as business reviews, finance and operations, goal management, AURIS, all-teams meetings and have general ownership of the organization’s business cadence and, 3) work closely across USBA cross-functionally with 3P teams, and business partners from Finance, HR, Legal, and Recruiting to ensure structure, prioritization, and programs tracking that execute on the USBA vision. The ideal candidate influences successfully at all levels, thinks strategically, is a talented writer, a strong organizer, takes initiative, and operates effectively across many teams. The candidate will thrive in ambiguous situations, navigating between the details and big picture, and playing the primary role of owner of our organization’s most visible documents including: monthly and quarterly business reviews, annual operating plans, 3-year vision plans, and the supporting artifacts, including but not limited to plan of record, resource planning and resource management. Able to succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This candidate will develop and drive high-level strategic initiatives, but can also roll up their sleeves, dig in, and get the job done. This role will leverage business acumen, leadership experience, technical skills, and influence over authority to promote alignment and deliver data driven results. Being able to anticipate bottlenecks, escalate effectively, anticipate and make trade-offs, and balance the business needs versus technical constraints. The ability to take large, complex projects, break them down into manageable pieces, develop functional specifications, and deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to employ scalable mechanisms, and leadership are essential to success in this role.Key job responsibilitiesKey job responsibilities:• This detail-oriented leader will wear many hats, as a business liaison working across other teams at Amazon, and as a thought leader and business partner for the organization• Design and manage operating mechanisms to drive the rhythm of the business across the Growth Accelerator organization• Responsible for driving the creation and maintenance of operating plan (OP) documents and other business documents, identify potential risks and opportunities, and surface insights to management to improve the health of the business• Support the leadership team (LT) on strategic direction, goals & operating priorities, team engagement, and operating performance management priorities. Specifically, all related headcount and costs aligned to OP• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, review of VP+ documents• Standardize and scale best practices and learnings across the organizationLead monthly reviews with leaders to maintain alignment of programs and solutions to strategic roadmap and OP documents• Ensure programs are coordinated across the organization by establishing a cross-functional governance model• Facilitate reviews of future-facing ideas with the LT on a monthly basis to drive progress on programs and pre-empt escalations and issues• Align and execute agenda/topics for leadership offsite meetingsBASIC QUALIFICATIONS- 7+ years of program or product management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree in management, business administration, economics, engineering, or marketing- Experience working with, presenting to and influencing senior executives up to VP level ...

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation. As a successful candidate you will have the opportunity to participate in risk assessments of new products and services, as well of our existing processes and systems. You will identify opportunities to improve our processes and controls to mitigate risk and improve operational performance. You will also contribute to the development of risk mechanisms to help the business identify and evaluate internal/external risks, and help define the technology, processes, and control improvements required to mitigate them. You will work with business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon’s Perfect Order Experience organization. You will also engage with stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions. This position supports a global organization and is an exciting opportunity to be a part of a dynamic and high paced environment. You must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges and adjusting to sudden and frequent change. The right candidate is someone who thinks big, understands risks and enjoys innovating brand new controls/solutions to mitigate risks. - Perform risk assessments for new products/features and existing processes/systems to surface risks across all risk categories (i.e. operational, strategic, reputational, etc.), engaging SMEs as needed. - Implement risk mitigation strategies and control mechanisms to prevent fraud, abuse, and other operational risks that negatively impact Amazon, our partners, and our customers. - Support risk reporting, as well as oversight and escalation mechanisms, to ensure key risks are addressed prior to launch through mitigation or risk acceptance at appropriate levels. - Perform post-launch reviews to capture new risk scenarios; conduct deep dives on repeated errors to eliminate defects - Audit and analyze risk metrics for each business to identify emerging risks and monitor controls. - Prepare and deliver business reviews to the management team regarding emerging risks, status of risk assessments, and control performance. - Contribute to management reviews regarding project progress and roadblocks. - Surface risk insights and best practices for risk management and mitigation. - Contribute to internal risk management tools, resources, training, and mechanisms that can scale with the organization. - Independently manage projects as assigned. - Work closely with stakeholders within Customer and Brand Trust by communicating appropriately to process owners and management during and at the conclusion of project. - Ability to manage multiple competing priorities. - Ability to prioritize in an ambiguous environment. - Adept at being a change agent by bringing solutions/ideas to tackle any challenge.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- Exceptional written communication skills - able to write, clearly and succinctly.- Exceptional ownership and bias for action – willing to move quickly and decisively to resolve an incident.- Strong critical thinker with the vision to work both tactically and strategically.- Proven analytical thinking with a natural tendency to use data in decision-making and prioritization.- Excellent cross departmental collaboration skills. ...

The goal of the Americas Account Compliance team is to build seller trust by maintaining a consistent, high quality seller experience (SX) while also implementing effective controls to ensure regulatory and Amazon internal policy compliance. We are expanding our team and seeking a dynamic candidate to help manage our INFORM Consumers Act seller verification controls and obligations while maintaining an optimal SX as we grow. This role will report to the INFORM Program Manager and will support the program's efforts in maintaining effective controls for sellers as the program matures and develops.The Account Compliance Risk Manager will be responsible for ensuring that the INFORM process runs smoothly on a daily basis. The role also requires that program metrics be monitored regularly to proactively identify and resolve emerging issues with deep dives also being performed on occasion to investigate potential issues raised by stakeholders when the need arises. The role will work collaboratively with other related functions within Account Compliance, including SX/Derisking and Escalation verticals.Key job responsibilities- Collaborate with INFORM Program Manager and stakeholders to create a comprehensive strategy to increase automation and efficiency within the INFORM program.- Continuously monitor the health of the INFORM program by monitoring weekly metrics and observing and investigating any short-term trends that may be forming- Provide input as to the strategic direction of the program through observation and stakeholder feedback- Identify any recurring issues and own the problem solving process to both short-term mitigate and long-term resolve these issues- Trigger and oversee First Time Verification (FTV) workflow to identify new INFORM-eligible sellers and their tax status each week- Support INFORM-related internal reviews, such as internal audits and other assessments- Provide strategic guidance and subject matter expertise to cross-functional teams on all things related to INFORMAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Combined 5+ years of KYC, INFORM Consumer Act, or other AML-related experience ...

Amazon’s Ship Tech (STS) team is responsible for key technology that enables planning, orchestration, and execution of transportation service to deliver billions of packages to Amazon.com customers globally. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.We are looking for a product leader to be a part of our multi-year effort to build the next generation of transportation planning and intelligence products. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.Key job responsibilities- Serve as the subject matter expert in transportation and logistics, control towers, and workflow automation, leveraging your deep domain knowledge to identify market trends, customer pain points, and opportunities for product enhancement- Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements- Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders- Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions- Champion a user-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption- Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget- Represent the product and the company at industry events, conferences, and customer meetings to build brand awareness and strengthen relationshipsBASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree preferred- Extensive knowledge of transportation and logistics concepts, control tower technologies, and workflow automation solutions- Proficient in interpreting and translating complex technical requirements into user-friendly products- Excellent problem-solving, analytical, and decision-making skills- Strong communication and presentation skills, with the ability to effectively influence and collaborate with cross-functional teams- Passion for innovation and a commitment to driving the company's growth through the development of industry-leading products ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen , communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects.As a Category Manager, you will create and implement sourcing strategies for at least one category, within the New Data Center Delivery space, and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate: · Proven experience driving large-scale process improvements resulting in measurable value especially for Modular Data Center Construction. Experience with construction procurement. · High attention to detail including proven ability to manage multiple, competing priorities simultaneously · Ability to think strategically and execute methodically · Demonstrated ability to influence teams to adopt change utilizing smart technologies · Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired · Committed to learning and expanding professional and technical knowledge · Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases · Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality · Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape · Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time · Ability to get things done and produce conclusive, measurable results within time commitments · Strong influencing skillsA day in the lifeAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university or 3+ years Amazon experience - 4+ years of relevant strategic sourcing experience including vendor negotiations, global contract management, process improvement , operational and financial analysis - 4+ years of experience in procurement, supply chain, inventory management and operations- 2+ years of experience in modular construction or modular methodologies. ...

The Order Performance (OP) team is responsible for ensuring that every purchase in our stores meets or exceeds Amazon’s high standard for fulfillment and customer service quality (FQ and CSQ) - regardless of seller or channel. We do this by identifying the most critical dimensions of the buying experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending the most impactful signals internally to influence discoverability, collaborating with partner teams to address opportunities to improve the CX, managing seller performance by maintaining and enforcing a set of FQ and CSQ performance policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling program vision and rigorously prioritize to drive impact with limited resourcing. This is a global scope, starting as an IC with an expectation that you will make a case for building a team. This role will work with our Econ team to build holistic and DSI-weighted FQ and CSQ indices, drive alignment among cross-functional stakeholder teams on identification and proper measurement of CX dimensions, and drive adoption of the indices as success metrics across the company. You will also work with AFN and MFN fulfillment and customer service teams (e.g., FBA, CSBA, EasyShip, etc.) – aligning each around the concept of the OP team as a resource and knowledge center that can help our partner teams to spot improvement opportunities, take joint goals, and ensure new investments are made with an eye toward maximizing CX improvements. Finally, you will explore opportunities to use the two indices to identify high-performing seller cohorts and qualify for incentives and rewards. The successful candidate has demonstrated strong business acumen and is technically sound, demonstrating leadership across multifunctional disciplines including software development, data engineers, economists, applied scientists, product managers, program managers, risk managers, BIEs, and BAs. Key job responsibilities• Work with partner teams to identify the most critical dimensions of the CX and work internally with our FQ and CSQ program managers to introduce a robust set of performance signals from the buyer’s perspective that measure Amazon’s FQ and CSQ on every order. • Influence discoverability by working with the POE Econ team and with our internal partner team to integrate those signals into Amazon's shopping algorithms. • Benchmark seller performance by working to establish seller cohorts based on seller attributes (e.g., tenure, location) and products sold (e.g., Heavy & Bulky), and creating a customizable seller-facing benchmarking tool, allowing sellers to compare the quality of their fulfillment (FQ) and customer service (CSQ) to their competition and to Amazon.• Surface performance improvement opportunities to sellers by working with POE Science to establish targeted/personalized coaching for sellers (e.g., through an AI assistant), and to match sellers with the right resources to ensure they can meet Amazon’s high bar for FQ and CSQ.• Introduce performance information to buyers as part of the shopping journey, allowing them to intuitively make high-confidence purchasing decisions based on seller- and offer-level insights. This includes working internally to introduce new performance stats on the Seller Profile Page, as well as working with partner teams to bring trust-building information into the shopping journey (e.g., through badging or other indicators of performance visible in search results and on the PDP).• Work with internal product and program teams to provide analysis and benchmarking so that these teams understand how their offerings compare with other options available to sellers for fulfilling and providing customer service (e.g., benchmarking CX for CSBA compared to Amazon CS and seller-provided CS), and influencing their priorities to address the most critical gaps/improvement opportunities based on our insights and benchmarking. • Establish CSQI and FQI as success metrics across Amazon. This includes establishing holistic DSI-weighted customer service quality and fulfillment quality indices and gaining alignment from partner teams to take joint improvement goals, ensuring that overall CSQ and FQ are improving across the company, regardless of individual program performance. • Develop and build a team to carry out the objectives of the role and expand the impact and scope of work, ensuring that the OP team is a valuable resource and knowledge center across all of Amazon, including both established and emerging stores. A day in the lifeYour day starts by checking in with your partners in India - working together to benchmark FQ and CSQ performance in Emerging Stores against performance in Established Stores, then a sync with POE Econ to understand the latest results of a DSI study, followed by a meeting with POE Science to work on establishing seller cohorts. From there, you meet with various Legal POCs to fill them in on the latest launch plans and ensure the work does not raise new legal/regulatory risk, sync with internal program managers and business analysts to forecast impact of seller improvement milestones. Then it's on to some heads-down time on a doc seeking alignment from partner teams to use our indices as success metrics, followed by a final meeting with your manager to check-in on progress towards goals and discuss resourcing needs before heading home and logging off for the day :) About the teamThe Order Performance team was started in 2021 and continues to grow and increase its scope. We are highly visible to Leadership and work in a problem space that is complex, dynamic, global, and high-impact. The team itself is brilliant, hard-working, resilient, fun, energetic, diverse, and prioritizes personal health and wellness above all else. This role is a senior position on the team, and we are looking to add a leader that embraces these values.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Global Engineering Services (GES) is seeking a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Program Manager (PM) capable of providing program management support in a fast paced and highly ambiguous environment. · As a Program Manager, you will manage and support multiple initiatives simultaneously while working quickly to deliver results. · In this role, you will be required to engage with a cross-functional team of leaders to identify metrics and data sources, develop key performance indicators, provide insights and analytics, and manage execution plans.· You will be identifying and addressing customer and business pain points using LEAN and other techniques· You must be a highly-effective communicator, capable of leading meetings, owning recaps and tracking milestones to pull work forward. · You will conduct data analysis to identify issues and implement significant process improvement projects within the team and larger business functions. · You will build processes to enable scalable and flexible operations. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

As the TES Associate Construction Manager, you are a customer obsessed leader in the Amazon construction process. In this role, you will play an integral supporting role in the implementation of the facility network infrastructure, including new builds, retrofits and expansion. You will partner with internal customers and external stakeholders to earn their trust and engage as a team to deliver results. You will be charged to ensure information is being communicated to internal and external stakeholders in an effective and timely manner. Some key competencies of this position include; insisting on the highest standards, supporting the team to ensure that contracted resources deliver work meeting duration and quality targets, thinking big (seeking better ways to serve your customers), influencing internal stakeholders while holding them accountable for their actions, supporting construction managers to ensure all job internal and external team members are on point and maintaining schedules and budgets, helping to invent and simplify innovative solutions that allow for improved processes and results, and supporting more than one project in various locations. This opportunity combines construction engineering, planning, project management, facilities management, and contract management. The TES Associate Construction Manager position includes approximately 60% travel.Key job responsibilities• Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team. • Support the construction team to ensure that the skills and competencies of contract labor are appropriate to need and fit to undertake the work. • Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities. Striving for frugality and accomplishing more with less while identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. • Assisting in the coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Maintaining internal and external stakeholders up to date on all pertinent information through comprehensive and timely communication. A day in the lifeEach day you will act as owner at TES to ensure the safe on-time and in-budget execution of Amazon construction projects. Daily tasks in support of the team may be comprised of coordinating with contractors on projected changes and project status, ensuring contractors are meeting their contractual obligations, seeking sustainable environmentally friendly solutions throughout the construction process while implementing Amazon’s building environmentally friendly practices, and utilizing the Amazon information systems to record and update scheduling, budget, and other key developments. You may assist in negotiating terms of contracts with contractors all the while driving contractors to meet or exceed agreed-to schedules and budgets. Additionally, you will participate in weekly architect, owner and contractor (AOC) meetings providing input on root causes and corrective action. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything through design review, construction bidding, construction execution, and final hand-off to our customers. We are a diverse, upbeat, creative, team of engineers and managers working daily to develop the innovative physical assets our Customers expect and striving to be the Earth’s best employer. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS* Completed Bachelor’s degree in Engineering, Construction Management or comparable field. * 2+ years of experience as an Engineer, Construction Manager, or other Construction related disciplines* 2+ years of experience using Auto CAD as well as scheduling software (Primavera, MS Project or similar).* 2+ years project coordination experience from design phase through implementation and operation ...

As a Principal, Supply Chain within the NA Inbound Supply Chain team, you will have the opportunity to shape one of the most complex Inbound Network Integrations at the highest level for Amazon’s fulfillment business. You will drive specific workstreams within the business Integration Roadmap for the Storage and Distribution network, enabling a synchronized flow of goods and seamless UTR operations integration within multiple separate Distribution Center (DC) networks. This is a high impact role with an opportunity to influence one of the most impactful areas of Amazon's supply chain. You will be an integral part in creating and implementing large scale strategic initiatives in the DC space across multiple business lines – all with the goal of better serving our customers.The Principal, Supply Chain will work in a fast-paced, fluid environment, and drive capability integration decisions effectively with stakeholders across multiple groups and levels within Supply Chain Optimization Technology, Amazon Fulfillment Technology, Building Design, and Operation partners. This role drives the strategy for core storage solutions, inclusive of roadmap, within the Inbound Supply Chain in NA. This team integrates all new capabilities needed for integration of cost-effective storage solutions within the network. The work of this team has a direct impact in our ability for our Inbound network to scale and sustain as the network expands.Your Characteristics: You’re a great leader and you thrive working in a dynamic, ambiguous, fast-paced environment in which solving challenging problems is the norm. You excel at analyzing quantitative and qualitative information, hire and developing a high performing team, solving problems, developing processes and improving them. You’re detail oriented and you think outside of the box and challenge the status quo. You’re willing to roll up your sleeves to meet team goals. People trust and respect you and they like to work with you. Travel may be required up to 25% or more based on business needs.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of working cross functionally across several teams experience- 10+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Marketplace Abuse team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. The Selling Partner Abuse team designs and implements policies, tools and technology innovations to protect customers. Our team is looking for leaders to take ownership of these various areas and deliver on critical and high visibility projects. We are looking for a Risk Manager to manage critical and high impact global events and escalations. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. · The ideal candidate has a proven track record setting program strategy to deliver results. · Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues. · Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. · Analyze existing policy and process gaps, and develop solutions to close them. · Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams. · Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen. · Use high-level judgment to own our most complex enforcement decisions.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information ...

The Kindle Content and Physical Books team is looking for a passionate and visionary Senior Product Manager who loves to innovate and create world-class customer experiences that will enhance the product availability and reading experience of Books customers. This includes end to end ownership of innovative new features that advances our vision of becoming the preferred destination for customers to purchase and read books across our business.As the WW Senior Product Manager for shipping costs improvement (Free Cash Flow initiatives), you will drive efforts across the WW Books organization to optimize shipping methods, improve placement, reduce sortability defects and improve item dimension accuracy. This is a highly visible role with responsibility and ownership of senior level goals to drive down the cost to ship for WW Books. This role will partner with Amazon Logistics, Data science, Finance, Transportation and internal stakeholders (including Print on Demand) while owning the product roadmap strategy and execution. The Senior Product Manager work will directly influence the shopping experience of millions of customers by improving their shopping experience and championing this vision across the company will be a key part of your role.About the team:The Books Operational Excellence team operates cross-functionally, partnering closely with Retail, Operations, and Technology teams to deliver results. This is a highly visible position that includes interactions with leaders across the organization – from senior Books leaders through systems and operations managers – to drive alignment and deliver results.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner ...

Job Description Amazon Pay (APAY) is a high growth startup business within Amazon. Started in 2015, APAY is now available in 18 countries, allowing buyers to leverage Amazon’s trusted, convenient, and rewarding wallet for 3rd party purchase experiences online.The APAY Program Team is responsible for driving policy and process simplification across merchants and external partners, and setup control mechanisms to safeguard customer experience. This Senior Compliance Program Manager role is a brand-new role created to lead programs for our largest partners including solution providers, marketplaces and payment service providers. This is a highly visible role (up to VP level) and fast-moving space with the aim to grow our partners by 10x over the next 5 years. As you start in this role, you’ll get to define the vision, goals, metrics and framework for the programs and set them up from the ground up. You’ll be the single threaded leader delivering due-diligence, metrics and processes for new partner launches. As the programs mature, you’ll grow your scope by scaling through automation and establishing partner NPS programs among others. The ideal candidate is highly organized, able to influence across internal and external teams including at leadership levels, adapts quickly to changing demands, demonstrates critical inquiry, strong judgement, attention to detail, and a knack for operating in ambiguous problem spaces. Strong project and program management skills, effective writing, plus a proven ability to design and launch new programs, tools and processes are critical to the success in this role.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience in complex problem solving, and working in a tight schedule environment- Experience working cross functionally with non-tech teams- Experience launching new business or cross-functional programs defining scope, goals and requirements- Prior experience in compliance (e.g. due diligence, AML, know your customer, acceptable use policy etc.)- Strong written and verbal communication skills with stakeholders up to L8/L10 levels- Demonstrated ability to influence decisions, manage multiple projects, prioritization, planning and task delegation ...