Project/Program/Product Management--Non-Tech

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business. Amazon is seeking a motivated and data-driven procurement category manager to support the Americas data center construction space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen, communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. As a Procurement Category Manager, you will create and implement sourcing strategies within construction services space and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate:- Proven experience driving large-scale process improvements resulting in measurable value - High attention to detail including proven ability to manage multiple, competing priorities simultaneously - Ability to think strategically and execute methodically - Demonstrated ability to influence teams to adopt change utilizing smart technologies - Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired - Committed to learning and expanding professional and technical knowledge - Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality - Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape - Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time - Ability to get things done and produce conclusive, measurable results within time commitments - Strong data analysis and analytical skillsA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university or 5+ years relevant experience - 5+ years of relevant experience supporting strategic sourcing analysis, including vendor negotiations, global contract management, process improvement, operational and financial analysis - 5+ years of experience in procurement, supply chain, supplier management and operations - 5+ years experience with construction services and material procurement. ...

The Global Vendor Management (GVM) Program works with HQ senior leadership from a highly selective group of global Amazon vendors, to support the growth of our mutual business and total relationship success across worldwide Amazon. We are a global strategic business development team, seeking a customer-obsessed individual with excellent business judgement, to build collaborative relationships with vendor executives and Amazon teams across all Amazon countries focusing on Sustainability.As a Program Manager, Global Sustainability, you will own the Sustainability vendor engagement strategy, working alongside Sustainability experts to influence product roadmaps and innovation across external and internal teams, driving Sustainable initiatives with Amazon’s largest vendors, and ensuring processes and ongoing mechanisms are scalable to deliver a best-in-class Sustainable experience for customers around the world. A successful candidate in this role is a storyteller, one with a passion for sustainability and a knack for taking complex concepts and turning them into easily understood campaigns.Key job responsibilities- Develop and implement Sustainability initiatives and goals for vendors worldwide. - Work with senior leadership at our largest vendors to build and drive Sustainable initiatives (such as sustainable shopping and sustainable product development).- Lead the vendor facing education of Amazon’s Sustainability work.- Develop, build and maintain positive relationships with internal program teams.- Collaborate closely with Amazon’s International Expansions and Global Vendor Management teams.- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders.- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.- Engage cross-functionally to execute test and learn plans to drive engagement and support key business initiatives in a scalable way.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Selling Partner Support (SP-Support) organization within Amazon delivers world-class support to our global Selling Partners and is seeking a passionate Program Manager for the Global Process Management (GPM) team. The Global Process Owners (GPO) oversee cross-functional responsibilities, driving innovation, defect elimination, and change management, all with a strong focus on enhancing the Selling Partner experience through collaborative cross-team partnerships.The GPM team is looking for a customer-obsessed and innovative Program Manager to support the China Amazon Global Selling (AGS) initiative. This role will focus on addressing key gaps in the selling partner experience identified for AGS, working closely with global partner teams to drive the adoption of insights, ensuring solutions are integrated with the AGS perspective, and coordinating impactful improvements to enhance processes and efficiency.Key job responsibilities:- Conduct deep dives into defects and issues, identifying root causes and driving solutions to eliminate them.- Integrate insights and learning into product, process, and system initiatives to build stronger Selling Partner experience capabilities.- Collaborate dynamically with business and product teams to influence and implement effective solutions.- Act as a visible and vocal role model, championing Selling Partner needs and leveraging data and technology to achieve goals.Required Qualifications:- Strong project management, data analysis, and problem-solving abilities, with a focus on identifying and addressing customer insights.- Excellent communication and interpersonal skills, capable of tracking risk, status, deliver regular reports to senior leadership.- Proven ability to initiate and propose cross-functional projects, integrate insights, and lead implementation with cross-functional teams to achieve business objectives.- Proficiency in both spoken and written English and Mandarin. As a key representative of GPM-CN AGS in the NA and EMEA regions, the role involves regular status and risk reporting to senior management, while building strong, collaborative relationships with WW GPOs and business partners to represent China AGS on a global scale.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- Advanced knowledge of Excel and SQL. ...

Would you like to be part of a team focused on driving innovation in the transportation industry, helping Amazon achieve the trifecta of fast on-time delivery, low cost to serve, and best-in-class safety, all while working to contribute to Amazon’s sustainability goals? Do you also have a passion for supporting small business owners? If you answered yes to all these, you may be just right for the role of Head of Strategic Initiatives on the Amazon Freight Partner (AFP) team.Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile transportation organization builds solutions that work across our network to optimize both time and cost of getting packages delivered. Our mission is to build the most efficient and optimal transportation solution on the planet, while integrating with a network of small and large carriers, owner operators, and drivers worldwide to improve the ordering and delivery experience for Amazon customers.We are seeking a leader who will be responsible for partnering with AFP leadership to develop develop and deploy products, programs and initiatives for the AFP Program, and assist the global product leader in developing the roadmap to invest in them. An ideal candidate will have demonstrated the ability to manage complex relationships, led high performing teams, and developed mechanisms to track team and external partners success. BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.We are looking for a Risk Manager with a passion for data and delivering results to discover and solve negative customer experiences. You will enjoy working with one of the richest data sets in the world, uncovering customer issues and developing innovative solutions while working across various teams within Amazon. You will possess the ability to see your insights drive the creation of real tools and features for our customers and thousands of merchants participating in our Marketplace on a regular basis.The ideal candidate will be an innovative leader who obsesses over customers and empathizes with their pain of receiving sub-optimal products. They will be energized by working with cross-functional teams. and has a proven track record of succeeding in ambiguous situations. They will be comfortable with visualizing data and conceptualizing programs with a sharp focus on business outcomes. They will use data to guide decisions and prioritization, and will deliver results that help customers and sellers. They will have track record of working across policy, legal, product, engineering, data science and operations teams to deliver successful program launches.Key job responsibilitiesThis Risk Manager can expect to:- Understand Customer concerns and develop a good understanding of returns due to issues related to product quality.- Define roadmaps to achieve business goals, which includes solving for key drivers of Customer issues and designing solutions that eliminate issues- Design, develop, and deploy programs in partnership with product, engineering, policy and science teams- Work with business stakeholders and tech teams to define needs, build solutions, and measure results- Clarify and drive short-term and long-term project priorities and commitments, as well as establish and maintain clear chains of project and program management and accountability- Lead and manage day-to-day program requirements with operations teams and program and product managers- Plan and conduct product/business reviews and reporting, including program flashes, budgeting, ops optimization- Report on key metrics and performance indicators to measure overall program and product performance and provide foundation for continuous improvementAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- Experience with SQL and Excel ...

At Amazon Web Services (AWS), Security is our highest priority. The Regulatory Operations team within AWS Security Assurance is responsible for demonstrating the security controls of services offered by AWS. At AWS' scale, we invent new ways to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a person motivated to take on challenges with a technical background to be part of a growing regulatory team that analyzes AWS controls and articulates compliance to regulatory agencies. As part of the team, you will be seen as an expert in how AWS control systems and processes meet security and compliance standards. You will be a key liaison with AWS service teams, infrastructure teams, AWS Security, and related Amazon corporate teams. You will have the ability to dive deep, understand, document, and communicate IT systems and processes, and be able to drive innovative process changes through multiple organizations and teams.You are someone who loves working across many stakeholders to design solutions for complex compliance challenges. We have a team culture that encourages ownership, diversity, inclusion, and innovation. We expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong performing team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and willingness to disrupt the current processes to enhance a process, and always obsess over customers. You will join a team focused on creating unique customer experiences where ownership of the customer experience is key.The successful candidate is expected to be a leader who can deliver through high performing, diverse Security partners and who understands and sets a high bar for all parts of security. . Key job responsibilities- Participating in regulatory relationships, examinations and responsiveness.- Lead and manage areas of examination with excellent project management skills.- Communicate to team leads on the status and key deliverables of team initiatives, seek diverse opinions and coordinate improvement efforts.- Fielding and addressing requests for team support in collaboration with internal stakeholders. - Dive deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.- Operate a quality rhythm of the business for managing regulatory expectations.A day in the lifeYou will interact with various levels across Amazon to manage the collection and communicate information. You will serve as a point of contact and liaison with regulators. You will lead the strategic approach to the unique expectations of the regulator(s).You are a security expert that translates security policies, regulatory requirements, and customer expectations into security outcomes for Builders. We surface risks and develop effective mitigations to enable AWS Security Assurance to exceed our customers’ expectations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's Degree in Computer Science or other related fields, or equivalent experience.- 5+ years of experience in project/program management in a technical field. - 3+ years of IT security audit, compliance and/or relevant regulatory experience. ...

Customer Trust (CT) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.This role supports the Buyer Risk Prevention (BRP) organization under CT, whose mission is to keep Amazon stores safe and trustworthy for Customers and Selling Partners by ensuring Customer accounts are not used to commit fraud and abuse and ensure bad actors do not profit on Amazon. We address and prevent risk across four key areas: (1) Preventing bad actors from creating or compromising accounts (Identity Risk), (2) Preventing fraudulent orders (Payments Risk), (3) Preventing violations and abuse of our policies (Buyer Abuse), and (4) Preventing financial disbursements to bad actors (Bad Actor Disincentives).Responsibilities: - Create engaging e-learning for on-the-job performance improvement, using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools - Instructional design to create learning content that best fits the needs of the learner and business. - Employ project management skills and tools to manage multiple medium to large scale projects from analysis through delivery concurrently. - Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. - Collaborate effectively with global stakeholder teams; Training Delivery, Operations, Quality, and Compliance, to identify knowledge gaps, and develop technical and non-technical training content. - Manage and execute curriculum maintenance review and implementations cycles. - Collaborate with a global team of learning design professionals to develop learner engagement strategies, evaluation plans, and process improvement initiatives.- Mentor or coach new LXDs and apprentices on design and processes.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of technical specialists and experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will partner with AWS stakeholders to develop regional and site-specific development strategies enabling the construction and operation of AWS datacenters and infrastructure. You will lead environmental due diligence for site selection and acquisition, develop and execute regional and site-specific environmental permitting strategies, manage environmental compliance during design and construction, and prepare for data center operations. This role requires regular engagement throughout the development lifecycle with multiple AWS stakeholders including Real Estate, Legal, Risk, Water, Design, Public Policy, Construction, and Operational teams, as well as external stakeholders including regulatory agencies, consultants, and contractors. A successful candidate in this role will have a proven track record of delivering multiple, high-priority projects with tight timelines that require strong communication with partner teams, outside consultants and counsel, and regulatory agencies. The candidate must have a strong understanding of multi-media United States environmental permitting, remediation, and compliance requirements associated with large-scale infrastructure including experience with Clean Water Act (CWA) 404 and NPDES permitting.The Amazon Web Services (AWS) Environmental team is looking for an experienced senior environmental program manager (PM) to manage environmental requirements during datacenter and infrastructure development in the Americas. The Environmental PM will be a key member of the Environmental Infrastructure Development team. Key job responsibilities- Assess environmental risks and requirements and develop mitigations and strategies to support data center siting and development strategies and site-specific project delivery. - Lead technical aspects of environmental due diligence, including Phase I and Phase II Environmental Site Assessments, regulatory and permitting evaluations, and natural, biological and cultural resource evaluations. - Deliver environmental permits, approvals, and plans to enable on-time and compliant construction and operations for new data center locations and expansion of existing sites. - Communicate environmental requirements, risks, and activities to internal and external project partners.- Coordinate with partner teams including Design, Water, Legal, Risk, Power, and others to optimize site designs to consider natural resource or operational constraints. - Develop site development and permitting strategies that are environmentally responsible and sustainable while meeting project timelines.- Lead regulatory agency interactions and negotiations in support of environmental permit acquisition and regional development strategies. - Develop, manage and track metrics to evaluate project successAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in engineering, environmental science, biology, or related discipline.- 7+ years of experience delivering multi-media environmental due diligence, permitting, and compliance for existing sites and new development. - 5+ years experience conducting environmental due diligence for greenfield and brownfield sites, including Phase I and Phase II ESAs and support for investigative and remedial activities.- At least 3 years of project or task management experience for environmental permitting and/or due diligence projects. ...

Amazon continues to delight customers around the world with a growing assortment of fast, innovative, and convenient delivery programs like One-Day and Same-Day delivery designed to help customers get their stuff when and where they need it. On the Delivery Experience (DEX) team, we are constantly innovating to help our customers get even faster delivery, on an ever-broader assortment of products, with ambitious goals to expand these global delivery services to more cities in US and internationally. As a Principal Product Manager on the DEX Speed Expansions team, you will be responsible for developing new ultra fast same day delivery CX for how we can expand Same Day across the US, enabling us to build and operate a model that is right for each metro/town. In this role, you will innovate to develop novel solutions (operations, delivery formats and CX) in how we expand Same Day coverage in our smallest, as well as our largest, metros. You will be challenged to think about the right customer experience, solving some of the most complex Customer experience problems with L10 and S-team visibility. You are an ideal candidate for this role will have following skillsets/competencies: 1) Ability to use large data streams to identify potential opportunities of redefining customer experience. The candidate must be able to identify the impact of launching the delivery model on operations, customer experience, transportation requirements and long term scalability.2) Ability to think big regarding the feasibility of rolling out new delivery CX across the US considering legal, PR and financial implications. 3) Partner with topology and operations teams across Amazon to perform an internal capability analysis4) Understand the technical requirements of launching new models, translate the requirements to feature requests and work with engineering teams to prioritize it on their roadmaps. 5) Partner with finance team to build P&L for new delivery modelsPrior experience with conceptualizing and launching large scale programs, defining the end to end customer experience, user flows and delivery models a plus.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Operator Tools empowers Amazon's software builders to safely and reliably operate their services in production by providing them with tools that enforce change safety and enable operational insights with minimal friction. Our customers rely on us to understand the impact of changes they make to their services and underlying infrastructure, regardless of the scale of their deployment.A software builder becomes an operator when taken away from building and deploying code. Specifically, this includes on-call and incident response, retrospectives, remediation plans, taking corrective actions, setting up metrics and monitoring, operational readiness verification, and application safety and security reviews and improvements. Because of the business-critical nature of these actions, engineering teams are looking for ways to streamline these processes without causing more operational load. Our builders want to operate their services with minimal interruption and friction, and to avoid needless complexity and distraction. This enables them to do more of what they love: build for their team’s customers.We are looking for a seasoned product manager to help shape the operational experience to provide a streamlined, integrated, and safe experience that benefits all of Amazon and reduces operational overhead for our builders. You will work on the product strategy for creating this operator experience that measurably improves software builders’ experience at Amazon.Key job responsibilitiesThe variability of operational responsibilities at Amazon means you will need to understand the landscape and challenges that face our software builders when they assume the role of an operator.* You will work cross-functionally with engineers, other product managers, program managers, and senior leaders. The team is at the center of Amazon-wide initiatives that limits human access to infrastructure and ensures safe changes to production systems.* Lead execution of the product strategy with a high-level of discipline and engagement with the development teams.* Drive adoption growth of rolled out solutions, assess open opportunities to reduce operator toil.* Work with the team that shapes these programs to create a low friction operational experience.* You will partner closely with the Amazon Software Builder Experience (ASBX) User Experience team of UX researchers and designers to understand the customer journey to design products and features that power the experiences.Mentorship and Career GrowthOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. ASBX’s product managers enjoy mentoring and on-boarding new team members through one-on-one mentoring and thorough, but kind, document reviews.We also care about your career growth. We assign projects that help each team member develop into a better-rounded product manager and enable them to take on more complex features and services over time.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamWe empower Amazon's software builders to safely and reliably operate their services in production by providing them with tools that enforce change safety and enable operational insights with minimal friction. We aim to provide our customers with efficient mechanisms to perform critical operational functions so that they can get back to building products that delight their customers.What do we mean by "the best software builder experience in the world"? It means that Amazon is the best place in the world for software builders to build great things for customers. Software builders and builder leaders know it from the insights they see—and feel it in the experience of their everyday work. Others in the industry know it—and want to come to Amazon to experience it.BASIC QUALIFICATIONS- 5+ years of product management, or relevant experience in software-or technology-focused businesses ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution,control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 3+ years experience managing projects in data centers or comparable critical infrastructure. • 3+ years experience in Construction or Project Management. ...

Amazon Delivery is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within multiple verticals across Worldwide Operations. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.About the teamOur wide array of business lanes offer a unique blend of challenges and opportunities. Whether your passion lies in operational excellence, technology innovation, or logistical expertise there is a place for your skills to flourish.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USABASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you excited by invention and innovation? Do you thrive in collaborating with both internal and external stakeholders to deliver results? A part of Heavy, Bulky and Services (HBS), Amazon’s Home Services (AHS) mission is to provide in-home services which will improve the customer experience and improve customer trust when purchasing a high consideration product on Amazon. We are looking for a Program Manager to work directly with our vendor, seller and fulfillment partners to support new partners in using in-home services. This role will focus on onboarding, implementing and post launch support for sellers – this role will also look for ways to replicate specific solutions from other WW HBS partners where commonality will support scale and speed.The Program Manager role will challenge you to innovate in a growing Amazon business, and lead transformative changes with partners, with the ability to make rapid data driven decisions and invent on behalf of the Business and Customers. In this role, you will work cross functionally with members from variable teams including Customer Services; NA Hardlines Vendor Managers; Selling Partner Support, Finance and individually with sellers to grow the services business.Key job responsibilitiesThe ideal candidate has an obsession for customers and strong ownership and interest to innovate; must have proven analytical capabilities ((including ability to deep dive, root cause and permanently eliminate hazards and risks) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. This role calls for an individual who can quickly earn trust to gain credibility with customers and stakeholders at various levels of the organization.A day in the lifeThe Program Manager role will be the face of services to internal stakeholders and own the business KPIs that attached to those teams. They will work on a daily basis with product and local seller (MFN) partners to identify defects across the services catalog and build resolutions. This role requires knowledge for baseline SQL to mine data for BRs as well as knowledge of other Amazon systems. Balancing the daily communication with partners will run in parallel to launching new service partners. About the teamOur team is a hyper focused on customers and improving their experience with services. We continue to work to identify how to improve and scale and are continuously building new ways to invent and simplify.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. Amazon Logistics (AMZL) Engineering team is seeking a Sr. Product Manager to support the WW Strategic Planning and Engineering Organization (SP&E.) WW Strategic Programs & Engineering serves as the Single threaded leaders for programs that propel Amazon forward by (1) Increasing speed to customer, (2) Developing new businesses, and (3) Innovating in nascent spaces. The Sr. Product Manager within this will act as a Single Threaded Leader for one of our new products owning road mapping, feature iteration and product maintenance.To be successful in this role you will need to be able to influence and work with leaders across multiple organizations and geographies. You will manage large, complex projects and advocate on behalf of the customer to develop the next generation of AMZL delivery station.Key job responsibilitiesKey job responsibilities- End to end ownership of a coordinating direction and implementation of new products into the AMZL Network- Responsible for defining business and use case for new and legacy delivery programs while managing capex associated with program integration - Identify customer needs and develop integrated product solutions to solve the problem- Work autonomously in an ambiguous environment, understand business problems, city landscapes, scaling factors and dependencies - Deliver impactful projects in a systematic manner- Drive a culture of innovation across the AMZL Strategic Planning and Process Engineering Org.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end product safety solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience handling confidential information- 3+ years of program or project management experience ...

The Supply Chain Analytics, WW Engineering team has an immediate need for a creative business intelligence engineer (BIE) with a passion for building systems that have a measurable impact. The right candidate will be innovative and technically versatile. You will have the opportunity to work with one of the largest and most complex warehouses in the world to gather insights using from across Amazon.As a BIE, you should be an expert in the architecture of data warehouse solutions for the enterprise using multiple platforms. You should excel in the design, creation, management, and business use of extremely large datasets. Excellent business and communication skills are required to work with business analysts and data engineers to understand how best to design reporting and analytics data systems.Key job responsibilities• Apply mining, quantitative analysis, and statistical models to understand how our customers interact with us and identify ways to improve the customer experience and meet our goals• Build scalable solutions and self-serve platforms that will provide insights to inform business decision making• Optimizing the performance of business-critical queries and dealing with ETL job-related issues• Gathering and understanding data requirements, working with the team to achieve high quality data ingestion and building systems that can process, transform, and store the data in various relational and non-relational stores• Dive deeply into technical details (e.g., key dependencies, design choices, operability, etc.) with engineering teams and drive constructive technical discussions. Extracting and combining data from various heterogeneous data sources• Build and evaluate end-to-end designs for strengths and weaknesses (quality, scalability, latency, security, performance, data integrity, etc.)• Create interactive visual dashboards with Tableau and QuickSight• Write clear documentation, architecture documents and create an engineering roadmap• Exploring and learning the latest AWS technologies to provide new capabilities and increase efficiency.A day in the lifeAs a Business Intelligence Engineer, you will work with stakeholders across supply chain managers, start-up execution managers and process engineers to understand their pain points in executing the equipment upgrade projects that they own. You will draft the capabilities required to solve their pain points, align them to the objectives and develop a timeline to deliver solutions.You will test, run monitor and improve the solutions provided based on user input. Last but not least, you will continually seek new problems to solve to address business challenges faced by your stakeholder teams. This is a pivotal role in driving data-driven decision-making within our organization. You will be responsible for leading the AMZL team's data and analytics initiatives, leveraging your expertise to extract valuable insights from complex supply chain data. Your work will directly impact the efficiency and effectiveness of our operations, enabling our leadership to make informed strategic decisions.About the teamOur team has a diverse background and skills, we trust each other and strive to make a positive impact. Our day to day job is to innovate and continuously looking for opportunities to improve cost, performance and our customers experience. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Amazon is building a world class last mile operation that exceeds the expectations of our customers. To meet this goal, Amazon is continually working to provide optimized services through new products and processes. Amazon is seeking a Principal Product Manager for North America Vehicle Redeployment to create value in our fleet processes. This leader will work with complex processes to implement innovative approaches to a traditional fleet business environment. Amazon is looking for a leader that is comfortable working with external partners and driving initiatives across multiple organizations to positively impact our customers. This leader will have a track record of inception to implementation ownership and successfully delivering results. Key job responsibilities•Define product vision, strategy and roadmap - building and launching products that support fleet flexibility•Partner with cross-organizational teams (across function, level and geography) to influence the development and launch of new products and services•Own and manage the product roadmap (end to end experience), making data driven tradeoffs, and balancing customer needs versus technical or operational constraints•Make smart tradeoffs, coordinate dependencies, and maintain communication to to guarantee smooth and efficient product delivery•Write Press Release Frequently Asked Questions (PRFAQs) critical business docs to influence strategy and funding•Deep dive into data to understand user behavior, uncover insights and monitor launch / product performanceBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provides customers with control and transparency and reducing privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.The DSTP team is looking for a passionate Security and Privacy Incident Response Engineer who can lead the response to privacy and data protection issues across Devices & Services. You must thrive in dynamic/ambiguous situations, and think like both an attacker and defender, while working through the entire incident response lifecycle. You’ll be working in a global team environment where clear and accurate communication and collaboration on privacy and data protection issues is critical.In this role, you will apply your creative and critical problem solving skills to quickly contain incidents and then work with cross-functional teams to remediate the root cause. You must have a passion for engineering solutions to complex privacy and data governance challenges, and recognize and fill gaps in capabilities. Above all, you should be passionate about privacy, information security, the ever-changing threat landscape and privacy/security automation and tooling.Key job responsibilities* Manage escalated privacy and trust risk events/cases from start to finish; write detailed case notes, reports, summaries, short and long-term recommendations, and trade-off analyses for all audiences, including senior leadership.* Interact with and influence other teams (e.g., service teams, engineering, product, legal); identify experts and stakeholders on other teams to support decisions on containing incidents or mitigating privacy and trust risks; build consensus and recommendations based on analysis of the nature of potential violations to Privacy Policies, Promises, or Legal/Regulatory requirements.* Own successful delivery of large, impactful, and highly cross-functional program initiatives while simultaneously tracking a set of smaller projects. Demonstrate comfort with handling technical investigations and analysis, and provide actionable recommendations to senior leadership audience with minimal supervision.* Develop deep knowledge of global privacy and data governance obligations, processes, best practices, and solutions utilized by Amazon. Utilize this knowledge to provide recommendations and consultation to improve DSTP processes and tooling and reduce risk through control automation and enhancements.* Establish metrics and regular reporting/escalation mechanisms for measuring results, progress, and gaps in performance and compliance.* Communicate plans, status, and critical issues clearly and effectively.* Support deep dive assessments and ad-hoc data analysis requests.A day in the lifeThis is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, Marketing, and other Amazon builders to help them identify, expediently contain/mitigate privacy incidents and risks, and implement a Privacy by Design and Default culture. You will use your investigative and/or analytical experience and demonstrate your prowess and experience in writing and briefing complex cases. You will track risk assessment, validation, adjudication, and remediation actions, and ensure that teams prioritize and execute those tasks in a timely fashion. You will be responsible for knowing the ins and outs of impacted systems, and ensure the impacted builders/owners follow the correct paths to compliance. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.About the teamThis role is a part of Trust Fundamentals’ Privacy GRC team within DSTP, which includes developing a set of processes, tools, and compliance mechanisms to improve leadership decision making and performance through an integrated view of how well D&S manages its unique set of privacy risks. Our GRC team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+ ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by enhancing our selection and maximizing product availability. We are looking for an experienced Product Manager to help design, build, and develop big impact features that improve customer experience. This leader will solve complex problems in one of the fastest growing segments of the Retail business, Fashion and Fitness (Apparel, Shoes, Jewelry, Watches, Luggage, Sports and Outdoors). A successful candidate will be a self-starter comfortable with ambiguity and working in a fast-paced environment. This role requires an individual who strives to answer business/operational questions and who works across functional boundaries. The ideal candidate should also have a demonstrated ability to think strategically and analytically, with a passion for innovation. Key job responsibilitiesIn this role, you will have the opportunity to develop your skills in the following areas: - Analyze key areas of opportunity across multiple input systems including advanced selection and forecasting models to identify new projects, prioritize them, and develop a cohesive plan - Anticipate bottlenecks and balance trade-offs between business needs and technical constraints - Enable launch of new products and processes by collaborating with cross-functional project teams - Translate technical requirements and processes to non-technical leaders in a clear and actionable manner - Earn and develop trust with business leaders to drive adoption and implementation of new systemsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner ...

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ America's Data Center Supply Solutions (DCSS) Team works to deliver capacity supply solutions across multiple regions to meet the needs of customer demands. We are a team of highly motivated professionals who enable the capacity needed to support AWS customer growth and optimize the largest cloud services company on earth!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a member of the AMER DCSS Real Estate team, you will manage the processes and tools needed to support incoming supply opportunities to meet customer demand. This role’s primary responsibility is to source opportunities for improvement across systems and processes, partner with other regional teams within the organization to drive standardization, and implement global solutions while improving the customer experience that delivers visibility to senior leadership. This role will also play a role in sourcing new opportunities.Key job responsibilitiesCollaborate and partner with business teams to define and solve problems that impact customers.Identify predictors and causes of business related problems and implement novel approaches related to forecasting and prediction.Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations.Build relationships, identify stakeholders, and influence other teams across organizations and external teams.Define analytical approaches to uncover new insights and formulate recommendations that improve processes.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...