Project/Program/Product Management--Non-Tech

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions. • Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Mechanical Engineering or equivalent experience.- 3+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer) ...

Ring Marketing is seeking a Creative Program Manager to lead marketing projects, and operations initiatives. You will manage the execution of deliverables for product launches and marketing campaigns that support high-visibility, high-impact business goals. You will also contribute to building and implementing workflow tools and scalable processes that help Ring Marketing deliver on our project roadmap.The ideal candidate will have bias for action and experience overseeing complex creative programs with a high degree of ambiguity. In this role, you are the hub of the creative and design team, valued as a go-to resource on project details, timelines, and day-to-day tasks. You seek to be a true owner and drive relentlessly to raise the bar. You have a deep understanding of the creative process and are able to clearly define roles and responsibilities for cross-functional teams, make trade-offs, meet deadlines, and proactively provide solutions to address risks and blockers. You are skilled at managing expectations with partner teams, comfortable with change, and thrive when solving problems in short order. You relish having a positive impact on team culture.Key job responsibilities• Manage multiple, parallel projects working with designers, writers, producers, business leaders, and external vendors.• Manage end-to-end process and mechanisms for content creation including defining prioritization criteria, schedules, stages and gates, and stakeholders’ role and responsibilities.• Ensure all deliverables are meeting business partner expectations, including adherence to established timelines and budgets.• Uphold standards and best practices methods.• Ensure the creative team focuses on priority projects, knows the project vision, objectives and requirements.• Work with UX team, web development, and ecomm teams to build new website modules and components.• Collect and synthesize input from stakeholders and share out to the creative team.• Communicate to the creative team project status, flagging and troubleshooting potential issues.• Create, maintain and disseminate project information to stakeholders and senior management.• Remove roadblocks, disambiguate situations that impede designers and other stakeholdersimprovements where relevant.• Facilitate effective creative reviews and alignment meetings with senior leaders, business partners, stakeholders, and agencies.A day in the lifeA Ring creative program manager begins their day reviewing project timelines and emails. They might attend a kick-off meeting for a new campaign or check in on projects in progress. Throughout the day, they coordinate with designers, copywriters, UX teams, developers, and e-commerce stakeholders, ensuring all elements align with brand guidelines and technical requirements. They schedule and facilitate creative reviews, gathering feedback and managing revisions. They work on developing assets for campaigns and collaborate on building new modules and components for the site. Between meetings, they update project schedules, address bottlenecks, and communicate progress. They assist with project prioritization and resource allocation. Their day concludes by preparing for upcoming presentations and planning the next day's priorities, serving as the central point of contact for all project-related matters.About the teamThe Ring Marketing Team is a dynamic group of professionals dedicated to delivering innovative creative and design solutions for a variety of company initiatives. Their expertise spans across product launches, events, and comprehensive marketing campaigns, ensuring that Ring’s brand message is consistently compelling and effective. By combining strategic thinking with artistic flair, this team plays a crucial role in enhancing Ring’s market presence and engaging customers through visually striking and conceptually rich content.BASIC QUALIFICATIONS- 3+ years of experience as a Design Program Manager, Producer, Account Manager, Creative Project Manager, or similar role with a creative agency, design studio, or in-house team- 5+ years of marketing experience- Excellent verbal and written communication skills across all levels of leadership- Experience using and optimizing workflow tools and creative processes- Experience managing creative work across product, brand, strategy, marketing, sales, or advertising initiatives (including integrated campaigns, social, digital, print, photography, video, out of home, etc.)- Bachelor’s degree or equivalent professional experience ...

Global Logistics (GL) Biz Ops is seeking a growth-oriented Principal Product Manager to drive strategy and own the Profit and Loss (P&L) for our Retail cross-border transportation business. You will collaborate with Retail, Supply Chain Optimization and Technology (SCOT), and across GL Product, Finance, and Operations to transform Direct Imports (DI) from a sourcing strategy to an end-to-end transportation product. This product aims to reduce Vendors' cost to serve, increase selection for Amazon's customers in emerging markets, and streamline cost structures for Amazon Private Brands and Devices.Key job responsibilities- Establish an end-to-end P&L accounting for product cost savings, transportation costs, net gains to supply chain efficiency, and downstream impacts on other Amazon supply chain, AWS, and Advertising offerings.- Drive growth strategies by identifying shipper experience opportunities, supporting Retail Vendor Managers in Vendor negotiations to onboard the right products, and influencing SCOT sourcing and buying algorithms to optimize for shipper experience, Vendor cost to serve, and supply chain efficiencies.- Engage network planning and operations teams across Amazon to guide strategic supply chain innovations to sustainably support a 5x growth in DI volume over the next 3 years.- Build and manage the Retail imports transportation P&Ls into worldwide Amazon stores.- Evaluate current levels of profitability across P&Ls and chart a pathway inclusive of product, program, and supply chain initiatives to optimize profitability versus growth.- Understand ideal levels of imports and work across partner teams to identify challenges to growth and execute a strategy to overcome hurdles.A day in the lifeIn this role, you will collaborate with cross-functional teams to drive the strategic vision and execution of the Retail cross-border transportation business. Your day may involve analyzing P&L data, identifying opportunities for optimization, and developing strategies to improve profitability while fostering growth. You will engage with Retail Vendor Managers, SCOT teams, and supply chain operations to align on initiatives and overcome challenges. Additionally, you will guide supply chain innovations to support the anticipated 5x growth in Direct Imports volume over the next three years.About the teamYou will be part of the Global Logistics (GL) Biz Ops team, a dynamic group responsible for driving strategy and owning the P&L for the Retail cross-border transportation business. The team collaborates closely with Retail, Supply Chain Optimization and Technology (SCOT), GL Product, Finance, and Operations teams to transform Direct Imports into an end-to-end transportation product. The team's focus is on reducing Vendors' cost to serve, increasing selection for Amazon's customers in emerging markets, and streamlining cost structures for Amazon Private Brands and Devices.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Job Location: Candidate can opt for New York, Northern Virginia, Nashville or SeattleLove food? Interested in shaping the grocery offering of Amazon Fresh? Amazon’s Supply Chain Product team is seeking a Business Analyst who is excited about translating vast and complex data sets into actionable insight and simple and actionable, and scalable solutions. To be successful in this role, you must have a high capacity for Learn and Be Curious, be comfortable dealing with ambiguity, be an effective communicator, and be organized. Our business moves rapidly, and it’s important to be able to adapt to the latest changes in the business, systems, tools, and techniques for extracting, processing, analyzing, modeling, and taking action on data. You will work directly with business stakeholders to define strategy and requirements, and then lead projects from design through delivery. As a Business Analyst on the Grocery Supply Chain product team, you will focus on exciting and challenging problems, including: - Translate basic business problem statements into reports that answer customer questions - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format - Influence and implement the team's approach to data - Learn new technology and techniques such that you can meaningfully support product and process innovation - Have in-depth knowledge of the data available and how to collect it; periodically identify more advanced methods of query optimization - Utilize basic data-manipulation tools and cross-check data to determine accuracy - Convert data to information through basic descriptions, aggregations, and pivots - Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks, flashes) - Share data with stakeholders to inform business decisions - Manage expectations; prioritize own workload and communicate statusAdvanced SQL and Excel are required. Python desirable but not a must. About the teamWe are a team of smart, hardworking and passionate PMs and BIEs that like solving complex problems in a collaborative manner.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

At Amazon, our Buyer Safety Experience team is dedicated to empowering customers with the information they need to make safe and informed purchasing decisions. We're at the forefront of designing and implementing cutting-edge experiences, tools, and technologies that protect and enhance the Amazon buying experience. Our mission is to maintain buyer trust without disrupting the customer journey. We achieve this delicate balance through innovative display experiences that accurately identify and mitigate risks while allowing us to learn and adapt quickly. As a valued team member, you'll have the opportunity to: 1. Shape the future of buyer experiences for both new and existing products and services 2. Identify and implement improvements to customer experiences, processes, and risk controls 3. Develop risk assessment research and mechanisms to help evaluate threats 4. Define technological, procedural, and control enhancements to mitigate identified risks 5. Collaborate with business, operations, and technology teams to manage risks effectively 6. Influence and strengthen the risk culture across Amazon's Buyer Safety Experience 7. Engage with stakeholders throughout the company, including public policy, risk, compliance, and legal functions This global role offers an exciting opportunity to thrive in a dynamic, fast-paced environment. The ideal candidate will excel at: - Balancing strategic thinking with tactical, detailed execution - Working independently and tackling ambiguous problems - Identifying and addressing significant challenges - Adapting to rapid and frequent changes Join us in our mission to protect Amazon's customers and contribute to a safer e-commerce ecosystem.As a successful candidate you will have the opportunity to participate in creating new buyer experiences of new products and services, as well of our existing processes and systems. You will identify opportunities to improve the customer experience, processes and controls to mitigate risk and improve operational performance. You will also contribute to the development of risk mechanisms to help the business identify and evaluate internal/external risks, and help define the technology, processes, and control improvements required to mitigate them. You will work with business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon’s Buyer Safety Experience. You will also engage with stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions. This position supports a global organization and is an exciting opportunity to be a part of a dynamic and high paced environment. You must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges and adjusting to sudden and frequent change. A day in the lifeHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen , communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects.As a Category Manager, you will create and implement sourcing strategies for at least one category, within the New Data Center Delivery space, and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate: · Proven experience driving large-scale process improvements resulting in measurable value especially for Modular Data Center Construction. Experience with construction procurement. · High attention to detail including proven ability to manage multiple, competing priorities simultaneously · Ability to think strategically and execute methodically · Demonstrated ability to influence teams to adopt change utilizing smart technologies · Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired · Committed to learning and expanding professional and technical knowledge · Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases · Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality · Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape · Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time · Ability to get things done and produce conclusive, measurable results within time commitments · Strong influencing skillsA day in the lifeAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university or 3+ years Amazon experience - 4+ years of relevant strategic sourcing experience including vendor negotiations, global contract management, process improvement , operational and financial analysis - 4+ years of experience in procurement, supply chain, inventory management and operations- 2+ years of experience in modular construction or modular methodologies. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You have demonstrated experience managing the overall operational efficiency of a complex, global, and technical environment and hold deep knowledge in planning across broad groups of stakeholders. (e.g., SPS, OP1/2, WBR, MBR, QBR, Goal Management, Financial Management, Headcount Management). You think strategically, write effectively and accurately plan, forecast and drive alignment across cross-functional teams to execute on monthly, quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools and drive holistic operational excellence across the organization.Key job responsibilities•Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for each planning cycle•Analyze business performance, including defining and tracking KPIs, issue identification and resolution in support of organizational goals•Create and manage key reports and mechanisms in support of the business units including end-customer reporting•Partner closely with human resources, talent acquisition, and finance on resource allocation and tracking the health, performance, and status of our organization and its portfolio.•Drive operational optimization and efficiency- maintaining and improving all rhythm of business tools and processes.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Interested in leading a team of Amazon Payment Products Marketers? We are looking for a Manager of Marketing to lead customer engagement efforts across on and off-Amazon marketing channels. The role is ideal for a high performing team manager who thrives in a fast paced environment and can lead a team to develop marketing strategies with a high-bar for creative, message, channel, and segment. You will lead a team of marketers who drive customer engagement across a suite of consumer facing payment products, partnering with financial institutions like American Express, Discover, and many more. You will be responsible for building an annual plan, championing marketing initiatives to open up new and existing digital advertising channels for payments, and coaching your team to earn trust, scale efficiently, and deliver results. Key channels you will focus on are Amazon.com, financial partner channels, paid advertising, and more. You will guide your team to build partnerships with data science, visual design, and product managers both within the Payments organization and across Amazon. The role requires creativity and focus on scale, you will guide your team to build and execute customer focused messaging and advertising for a growing list of partners. You will help your team to define the right message, at the right time, to encourage customers to use our products. In parallel, you will pay special attention to regulatory and compliance requirements. You will be responsible for diving into the data and sharing the performance of your team's initiatives - course correcting and scaling to deliver results. You will share your customer engagement results on an ongoing basis with senior leaders within Amazon and bank partners. The ideal candidate will be an experienced marketing leader who can think strategically and execute flawlessly. To be successful you’ll need to be an effective thought leader and a strong communicator who can earn trust with key stakeholders across multiple teams, and coach your team to do the same. You will influence other teams, as you build business cases to open new channels for payment products. If you are organized, analytical, and a data driven team manager, with an interest in independently owning your channel roadmap, this is a great role for you. We are seeking a detail-oriented marketing leader to lead a team through new product launches both on and off Amazon, and optimize the results by testing and learning with various messages and channels. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions. • Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Mechanical Engineering or equivalent experience. ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Amazon Grocery Logistics is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, and cross-functional programs. The ideal candidate for this role is excited about the opportunity to make customer-facing changes and drive cost improvements for the business. This role require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.A highly analytical candidate with program/project management or grocery operations experience is an ideal fit, as this role will require partnership with multiple teams (Tech, Operations, Analytics, Finance, Workforce Planning, Delivery and other teams) to lead, influence, and support business critical projects and initiatives. Robust understanding of fulfillment operations including order fulfillment, inventory flows, constrained warehouse assets (capacity and labor), quality, and long term roadmaps will help develop new innovations within complex ultra-fast operations.You will be expected to interact with senior-level audiences to provide updates and make strategic recommendations that will achieve the long-term vision for optimal balance between business need and operator experience. Documentation of requirements, project management, and cross-team coordination skills are essential.Key job responsibilities- Designing and modeling new operations processes for developing business needs to prove quality, cost, and scalability goals as critical outputs.- Gathering and analyzing data across order fulfillment functions to establish global standards for operations in partnership with cross functional teams.- Rethinking the grocery offerings we provide to customers to optimize for speed, convenience, and cost.- Building strong partnership with operations field leaders to understand improvement opportunities.- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solves.- Leading project teams to plan, organize, and execute complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes.- Innovating to improve customer experience and continuously remove cost from our fulfillment network.- Designing new metrics and enhancing existing metrics to support the future state of the business.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Home Design Team is a team of Program Managers and Catalog Specialists that are trained in Interior Design. We leverage our business acumen and design expertise to deliver creative solutions and program management support for Amazon’s Generative AI, Machine Learning, and 3D Visualization initiatives.We are looking for a highly skilled Program Manager to plan, build, and manage innovative shopping experiences helping customers browse products in immersive, visually rich environments.This role requires scoping and creating project plans and goals, developing efficient processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management, and executive presentation skills are essential. The position will be part of an exciting, fast moving and growing team. The ideal candidate has experience in program or product management in an interior design, photography, videography or design-related field. They are highly analytical, have excellent written and verbal communication skills, and are able to deliver on multiple projects in parallel. They are able to move quickly, spot risks, ask the right questions, clear blockers, and deliver results.Key job responsibilities- Develop program goals and project plans - Set the highest standards for efficiency and effectiveness in cross-functional operations- Track deliverables against work back schedules to ensure on time delivery- Communicate team progress to broader organization and to leadership- Manage a team of internal contractors and drive collective progress and results- Perform QA and compliance checks for customer-facing products and develop mechanisms to scale audits- Influence partner teams to enhance tools and systems based on program findingsBASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Proven analytical skills and demonstrated ability to manage the business “by the numbers”; strong skills in Excel (e.g. pivot tables, lookups) and experience writing and editing SQL queries- Experience working in Interior Design, Architecture, Retail Furniture Design, Visual Merchandising or product Marketing- Attention to detail and capability to work on multiple projects in parallel- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented- Desire to work in a fast-paced, challenging environment ...

The Customer Trust External Relations (CTXR) organization works to ensure positive public perception of Amazon's trustworthy shopping experience. We are the safest place for customers to shop online, and the customer-obsessed tools our teams build help ensure customers have a trustworthy shopping experience in our store every time with every product, whether purchased from Amazon or from the millions of sellers in our stores around the world.An important part of CTXR’s charter is finding opportunities to engage thought-leaders, policymakers, and media on the trustworthiness of the store and improving public perception of the industry leading work our teams do on behalf of our customers. CTXR also acts as an internal advocate to help teams increase positive perception of their work and a creative ideas engine for ways to improve external awareness and excitement around that work. We accelerate and strengthen third-party advocacy and partnerships to benefit customers and drive improvements within the retail industry.We’re looking for a high-judgement and self-motivated individual, with experience bridging business needs, high-value communications, and government or regulatory environments, to support external relations and strategic engagements related to Amazon’s anticounterfeiting, product safety, and organized retail crime prevention initiatives. The candidate for this role excels at engaging across a wide-range of global stakeholders including law enforcement, consumer groups, and trade associations. This role operates in a fast-paced, highly-ambiguous, frequently-changing environment, and will require a team member who has good judgement, excellent written communication skills, and is comfortable interacting with both internal and external leaders and working with cross-functional teams.Key job responsibilities- Help improve positive public perception of Amazon's product safety, anticounterfeiting, and ORC initiatives worldwide by executing integrated project plans across multiple initiatives in multiple regions- Work closely and collaboratively with design, program and product teams from partner teams, as well as Public Relations, Public Policy, and Legal to execute initiatives, proactively identifying opportunities and mitigating any risks.- Support and maintain key relationships with third party stakeholders in support of our external relations and enforcement strategies.- Execute a range of external communications initiatives to help consumers and others learn about Amazon’s efforts to ensure a trustworthy customer experience. - Work with the CTXR marketing team to experiment in storytelling and creative communications to educate and excite external partners.- Participate in conferences and external meetings focused on product integrity issues. This may include frequent domestic and international travel (~20%).- Coordinate relationship management across partner teams- Bring a high energy, results-oriented and resourceful mindset and quickly take control of your responsibilities.This role reports to the CTXR lead for product integrity, increasing education and comfort among consumer groups, governments, regulators, policymakers, academics, and researchers about the work we do to ensure a trustworthy shopping experience.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you a systems thinker who naturally identifies constraints and is able to build mechanisms or processes to fix it. Are you excited about the challenges of thinking big, but at the same time be invested in details? Are you able to thrive in ambiguity and able to chart out your way, bringing people along? Are you excited about the opportunity to make a large impact and bring structure in our day-to-day operations? We might just have the role for you.Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The purpose of our Global Process and Policy Experience (GPPX) team is to be advocates of our sellers. We build mechanisms to inspect quality of our processes and policies, and drive strategic initiatives that help us improve our processes and policies. We also own some key business mechanisms that drive improvement prioritizations across the SPS org working with a complex set of stakeholders, metric owners, goal owners and organization leaders. We are looking for a detail oriented, innovative and experienced GPPX Governance Lead to develop scalable governance mechanisms and a standard framework, with a focus on connecting project owners, managers and leaders together to enable them to increase the delivery for the Selling Partners. You will apply program management, systems thinking principles supported by an efficient project management framework to drive solutions. Above all, we are looking for a leader that is passionate about solving complex and ambiguous problems through simplification and innovation. This role will directly report to the GPPX Leader. The role is based in Seattle or HQ2.Key job responsibilities• You will develop a system that contains a centralized project tracking process, standard portfolio reviews, and automated self-service dashboards that enable project owners to manage their portfolio autonomously, managers to identify and remove roadblocks in their teams, and leaders to have visibility on projects and benefit.• You will define, lead and support the execution of the operational planning cycles for the GPPX organization. This includes defining the working backwards plan, ensuring high quality write ups, providing visibility of the planning cycles for contribution, transparency and information across the organization. • You will lead the portfolio review mechanism across the organization, evaluating the return of investment from the allocation of headcount and the delivery of the various projects and programs against business goals. Through risk management and portfolio insight assessments, you will facilitate agile decisions with leaders to ensure delivery of value for customers and employees.• You will define the rhythm of business (ROB) for GPPX org to ensure that the most important topics bubble up and are discussed at the right frequencies with the leadership group.• You will innovate on the inspection mechanisms needed to keep the organization running healthy and bring focus to pain points that need closer attention.• You will be accountable to keep the important organization workstreams (such as new hire experience, GPPX branding, employee surveys, engagement and fun) on track with the help of single threaded leaders who will be responsible to execute the plans on these workstreams. You will help mitigate risks or bubble them up for leadership attention at appropriate forums.• You will define standards and reduce the manual effort involved in the write up of high-quality business reviews in the GPPX organization – defining standard process and best practices along the way.• You will own the goal tracking and inspection mechanism for the org.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 4+ years of managing stakeholders in cross-functional project experience- Experience implementing repeatable processes and driving automation or standardization- High attention to detail including precise and effective stakeholders’ communications and proven ability to manage multiple, competing priorities simultaneously. ...

Amazon is hiring a Senior Product Manager for the Global Accounts Payable Financial Operations Services team that supports the Retail, Digital and Corporate payee processes. Amazon businesses are growing and expanding at a rapid pace resulting in a dynamic work environment with many opportunities. This position is the front line of our program driving global improvements and initiatives within Accounts Payable Financial Operations Services procure to pay processes. You will manage projects and collaborate with system and business owners globally to drive end-to-end improvements and visibility to the payee lifecycle. An ability to thrive in a fast-paced, demanding work environment is critical to this role. The successful candidate will be a self-starter, a quick learner, and will have the ability to efficiently manage various high-priority, cross-functional projects with leadership visibility that will allow Amazon to scale. This candidate will also be able to perform analysis and interpret data to demonstrate the benefits being delivered with the proposed technical solutions. Areas of responsibility: The ideal candidate is an energetic, self-starter and will willfully and diligently perform the following responsibilities on a consistent basis with little or no direction from management: · Manage product roadmaps with accountability to deliver on expected targets (quality, compliance, cost, return on investment). · Develop business requirements for system improvements to support Amazon’s growth and strategic business design. · Ability to aggregate information to generate compelling stories representing the user experience to influence and drive organizational change. · Maintain end to end responsibility of key AP process(es) and work with technology teams to understand, measure, and improve support systems. · Maintain project plans, assigning and tracking tasks to respective teams. Locate and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports. Exceptional discipline of meeting deadlines while managing multiple projects. · Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development. · Support offshore transactional teams with root cause identification, identifying appropriate remediation and execute on a project plan with appropriate level of urgency. Partner with peers to provide global solution. · Serve as a key business partner working directly with business leaders and cross-functional teams, presenting results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making. Define and measure quality metrics to ensure optimum customer experience. · Measure and monitor customer (payee) experience metrics and correlate back to measurable shared goals with internal business partners. · Demonstrate advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Amazon is seeking a Sr. Product Manager who will be part of a group that’s defining and building fleet connected vehicle and safety technology capabilities supporting Amazon’s current and future initiatives around fleet safety.At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP). A DSP will hire and develop a team of high-performing drivers. The Last Mile team is hiring a Senior Product Manager to deploy strategic initiatives that integrate driver and vehicle safety reaching across all functions of this fast paced and growing organization.Key job responsibilities• Deploy fleet safety technologies across the North America fleet• Define, measure, and enforce critical program elements (e.g., KPIs, incident management, SLA enforcement, etc)• Develop and implement a safety tech roadmap and global expansion plan• Own vendor relationship(s) with safety technology partners• Manage internal and external business reviews• Establish program goals and track performance• Solve complex, technical problems with simple, innovative, and practical solutions• Communicate across teams and change management to ensure alignment of goals and tasks to ensure the overall success of the program• Monitor key quality metrics, define and implement initiatives to drive product and process improvements• Work within time constraints and deliver results to meet critical business needs• Define, collect, and track metrics to drive continuous product improvements across connected safety technology.• Collecting feedback from product users to build next generation safety tools• Must be able to travel to occasional team offsites and to visit delivery stations as needed. ~10-15% per quarterA day in the lifeAs the Sr. Product Manager, Fleet Safety, you will play an integral role within the Fleet Safety Products team by owning a critical safety technology product and vendor relationship. This role will bring to life new innovations for Amazon’s last mile delivery fleet improving driver and vehicle safety. We seek a leader who can manage a critical safety tech program with multiple stakeholders including Last Mile Delivery, Global Fleet & Products, Amazon Delivery Service Partner Program and Tech Teams, Connected Vehicle Tech teams, Operations, Finance and Legal.You should have excellent business and communication skills to be able to work across countries and markets. You will be responsible for developing strategic relationships, build and execute on a product roadmap, and manage a critical vendor relationship to support Amazon’s vehicle needs. You will be expected to engage with senior leaders, both externally and internally. Amazon's Global Fleet and Products team is responsible for managing and growing the network of professional contract organizations that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across North America and are assigned delivery routes and packages 7 days a week that are delivered by their vans and drivers. While we continue to ensure that the appropriate vehicles are available for today's customer deliveries, we are also in the midst of a historic transition of one of the world's largest fleets into a highly electrified fleet. The team’s mission is to provide the vehicles and services that enable Amazon to delight customers within our last mile operations. About the teamThe Last Mile Fleet Technology Products & Analytics (FTPA) team is responsible for a suite of products transforming last mile delivery safety and operational efficiency. Our mission is to leverage advanced technologies and analytics tools to build the world's safest and most efficient fleet.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Are you excited by invention and innovation? Do you thrive in collaborating with both internal and external stakeholders to deliver results? A part of Heavy, Bulky and Services (HBS), Amazon’s Home Services (AHS) mission is to provide in-home services which will improve the customer experience and improve customer trust when purchasing a high consideration product on Amazon. We are looking for a Program Manager to work directly with our vendor, seller and fulfillment partners to support new partners in using in-home services. This role will focus on onboarding, implementing and post launch support for sellers – this role will also look for ways to replicate specific solutions from other WW HBS partners where commonality will support scale and speed.The Program Manager role will challenge you to innovate in a growing Amazon business, and lead transformative changes with partners, with the ability to make rapid data driven decisions and invent on behalf of the Business and Customers. In this role, you will work cross functionally with members from variable teams including Customer Services; NA Hardlines Vendor Managers; Selling Partner Support, Finance and individually with sellers to grow the services business.Key job responsibilitiesThe ideal candidate has an obsession for customers and strong ownership and interest to innovate; must have proven analytical capabilities ((including ability to deep dive, root cause and permanently eliminate hazards and risks) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. This role calls for an individual who can quickly earn trust to gain credibility with customers and stakeholders at various levels of the organization.A day in the lifeThe Program Manager role will be the face of services to internal stakeholders and own the business KPIs that attached to those teams. They will work on a daily basis with product and local seller (MFN) partners to identify defects across the services catalog and build resolutions. This role requires knowledge for baseline SQL to mine data for BRs as well as knowledge of other Amazon systems. Balancing the daily communication with partners will run in parallel to launching new service partners. About the teamOur team is a hyper focused on customers and improving their experience with services. We continue to work to identify how to improve and scale and are continuously building new ways to invent and simplify.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

As a Program Manager on the WW Events Tech team, you'll be playing a critical role in planning and executing 100+ seasonal events and the 3 HVEs worldwide. To be successful in this role, you will have a mix of program and project management skills. You have the ability to think critically about the execution of events at scale. You need to be an excellent communicator both in person and in written communications, as we have 80+ partner teams and 20+ locales participating in events. You are able to work autonomously, build relationships outside of your immediate team, and have demonstrable experience in stakeholder management. You identify, assess and mitigate risks for projects and programs. You drive best practices and continuous improvement in program management processes using data and metrics.Key job responsibilitiesProgram Manager, WW Events Tech role responsibilities include but are not limited to:- Create and communicate event execution plan with event owners for seasonal events- Work with cross functional teams to gather input on event specifications- Partner with tech teams and locale teams on gameday readiness through audits and validation- Build and maintain event onboarding and widget onboarding wiki for partner teams- Regularly communicate expectations, decisions made, and business critical information to partner teams via email, Slack, and Office HoursAbout the teamThe Worldwide Events team is the biggest party planning committee on the planet, driving a global vision and execution of High Velocity Events (HVEs) for our customers -- think Prime Day, Black Friday, and Cyber Monday! We work across our US and global partners to deliver exciting offers & deals, a personalized shopping experience, and all-around excitement during the biggest shopping days of the year.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Job Description:The Associate Development organization at Amazon is seeking a Manager, Program Management to lead the Worldwide Quality Programs team. In this role, you will be accountable for creating a high-performance Quality Organization that delivers a perfect interaction for Amazon's Selling Partners. You will provide strategic direction and guidance to achieve individual and team performance goals, while leading a team of Quality Auditors.The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, importance of Quality in any process, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability. This person will need an ability to see the big picture/whole system and execute on grass root level to improve the overall effectiveness of SPS Quality Audit Programs.Key job responsibilities• Single-threaded leader to define business requirements, program goals, and mechanisms to support the Product Quality Programs (PQP) initiatives for specialized, internal-facing product audits such as Tricorder, LLM, and Tardis across 14 languages and 17 different programs/contact types• Manage the transaction quality auditing framework for conducting product audits, identifying root causes of defects and collaborate with internal partners to address issues • Create closed-loop feedback processes to empower team members to identify improvement opportunities• Advocate for process and system improvements to benefit the Quality organization, stakeholders, and Selling Partners• Lead initiatives to attract, develop, and retain top talent; build career development roadmaps for the site leadership team• Inspire frontline teams to find creative solutions and encourage calculated risk-takingBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience in leading teams across multiple site locations ...

Global Specialty Fulfillment (GSF) is at the forefront of ultrafast fulfillment and delivery innovation and we are in the midst of building the next big thing. We have a unique operating model that is a first for Amazon and are looking for top talent to innovate on behalf of our customers. As Product Manager of Delivery Ops Integration, you will lead a bunch of program and product managers to build, optimize, and scale Sub-Same Day (SSD) delivery network. The leader will have a talent and passion for leading teams, inventing, and scaling operations with the ability to influence leadership at all levels across retail, operations and software development. In partnership with engineering stakeholders, the Product Manager will lead the development and execution of the technical and operational roadmap for cost and quality. Responsibilities include: - · Work with stakeholders and cross-functional teams to ideate, design, implement and roll out products, programs and processes that improve operations in SSD Delivery - · Developing and utilizing data inputs and KPI’s to inform operational adjustments and strategic roadmaps. - · Define and create processes that will scale to meet growing business demands. - · Partnering with Directors, Sr. Managers, and other key operational and technical leaders across the organization.Key job responsibilitiesCoordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.Developing and utilizing data inputs and KPI’s to inform operational adjustments and strategic roadmaps.Define and create processes that will scale to meet growing business demands.Partnering with operational and technical leaders across the organization.Stakeholder management and ability to influence/partner across various business and tech teams (vertically and laterally)The ability to speak with data and utilize data to provide insights into decisions being madeStrong communication skills (knowing and adapting to audience), especially when dealing with complex problemsHighly adaptable/agile when it comes to changing conditionsAbility to thrive in ambiguous situations where the solution is not clearly definedOwn diving deep into specific areas and identifying problems to assess opportunities through product discovery conversationsOwn project prioritization and managing feature trade offsOwn driving requirements and alignment across R2L and Amazon Delivery leadershipBASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...