Project/Program/Product Management--Non-Tech

Job summaryAmazon is reinventing on behalf of the business customer to offer the same ease and convenience that they have come to expect at home. Amazon Business is focused on building the most innovative Business-to-Business (B2B) buying, purchasing and management destination in the world. We are recruiting to make this vision a reality within the Business Payments Products organization to make the customer’s shopping and paying experience delightful.The RoleThe Business Payments Products team manages Amazon’s business credit programs. We are looking for a Senior Product Manager with proven experiences in thought leadership, product development, and detailed execution to own and drive the expansion and adoption of our business credit products. The successful candidate will work backward from the customer to innovate on product features, design the end-to-end customer experience for our credit programs and work with engineering teams to deliver the same. The scope of this role stretches across multiple Amazon organizations and requires close partnership with stakeholders with diverse backgrounds, as we look to create additional internal and external business opportunities further deepening the integration of our products with Amazon Business and external partners.The ideal candidate will be entrepreneurial, self-sufficient, and strong in more than one or all of the following areas:- Lead product definition – Own and drive the customer working backwards strategy, tenets, long-term goals and develop new product features and services that deliver bar-raising customer experiences.- Drive product creation – Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team’s plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners.- Project management, including creating business justifications and functional requirements for product features and services.- Own executive reviews – Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents, including owning and driving them for your area of the business and product.- Create and drive business strategy – Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations.- Drive mechanisms to optimize the team’s efficiency, alignment and ability to scale.- Lead the product go-to-market process, user testing, defining and managing program metrics.This position involves regular communication with management on risks, financial performance and operational program metrics. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will also have superior analytical abilities and a track record of finding practical, simple and creative solutions to complicated problems without sacrificing quality or core functionality.Key job responsibilitiesDefine, own and execute the product roadmap. Propose and incorporate feedback from senior leaders in an ongoing basis to ensure the roadmap meets the needs of customers and business objectives through a multi-year plan.About the teamThe Business Payment Products (BPP) team leverages partnerships with third party financial institutions/ Non‐banking FI [FIs / NBFIs] to:- Enhance the E2E payment experience by creating disproportionate value for businesses purchasing on Amazon Business (AB)- Drive customer engagement and adoption of AB globally by developing payment products, features and services that generate High Value Actions (HVAs) to increase share of wallet- Maximize Amazon’s free cash flow through the development of financial services programs for business customersBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Amazon Canada (Amazon.ca) is seeking an experienced Principal Product Manager to serve as the single threaded leader over a new profitability / margin initiative that spans the entire Canada retail business. In this role, you will be responsible for establishing and driving an extensive multi-year roadmap encompassing the entire income statement (P&L), making high judgement decisions on trade-offs and priorities, and delivering a step-level improvement in profitability. You will influence and drive change across a diverse group of stakeholders including finance, operations, vendor management, marketing, and various other teams and organizations across Amazon. You will create new ideas and initiatives while also improving upon existing processes that reduce costs, improve the customer experience, and improve profitability. You will develop strong mechanisms to drive alignment and accountability throughout the organization and communicate regularly with senior leadership. You will also balance dive deep and near-term results with strategic thinking. Key job responsibilities• Develop a deep understanding of the Retail P&L (income statement) including new metrics, key opportunities and leverage points• Create and manage extensive multi-year roadmap including prioritization and trade-offs• Generate and implement big ideas to drive margin improvement across operational excellence, innovation, and scale across Amazon’s global Consumer business• Identify new and innovative opportunities, write PR/FAQs, and present to broad internal audiences• Collaborate with and influence internal teams from various organizations and geographies at various levels throughout the organization• Develop new mechanisms to communicate regularly with key stakeholders including senior leadership and partner teams to understand objectives and opportunitiesBASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Strong verbal and written communication skills and ability to influence stakeholders including senior members of the organization ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis role sits within Audible’s Global Content Strategy team and is dedicated to unleashing the power of the spoken word through our content. We use both qualitative and quantitative methods to identify strategic opportunities for Audible to provide a differentiated offering that delights our customers. In Global Content Strategy, we develop and help execute the plans needed to make those opportunities around the world a reality by building the long-term vision for the content that Audible develops, produces, acquires, and distributes. We provide the strategic frameworks that Audible deal makers and creatives across the globe need to move fast to make it real. We seek individuals who are passionate about the evolving audio entertainment landscape and want to be part of defining the future. We’re looking for an analytical and creative thinker, with the ability to ask the right questions and develop a point of view that will influence decisions.ABOUT YOU- A data-driven strategist who will readily abandon closely held-ideas in favor of stronger evidence — constantly iterating to make our content better- An exceptional communicator with a knack for making complex topics simple, in writing, and evangelizing and inspiring people at all levels of the organization based on a shared vision- A creative thinker who has a sound ability to balance creativity with strong business judgment and analytical skills- A hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals, with a high tolerance for ambiguity and complexity- Resilient with a positive attitude. You exhibit integrity and an ability to follow through on commitments and deadlinesAs a Director, Global Content Strategy, you will...- Refine and support the execution of an evolving three-year global content strategy, ensuring alignment with Audible’s business growth aspirations and the delivery of unique value to both customers and creators- Partner with regional and global content leadership on a variety of key projects that span the content that Audible acquires, develops, produces, and distributes- Leverage data to build business cases and craft narratives to both assess new opportunities and inform strategic decisions that contribute to Audible’s overall success- Monitor industry dynamics and provide insights internally as a thought leader at the intersection of content, marketing and technology- Partner cross-functionally with, finance and product strategy to project the long-term financial implications of business models for Audible- Engage with legal, content acquisition and finance to review contractual terms and conditions relating to content licensing agreements across multiple content types- Collaborate with product and tech to evolve Audible’s offerings for creators- Partner with economics, analytics and finance to develop and analyze content distribution strategies to ensure our customers have the broadest selection of content available across the globeABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant professional experience in strategy consulting, business development and/or content strategy in digital media- Proven quantitative and financial modeling skills- Bachelor's degree in Economics, Finance, Business, or related fields ...

The WW Selling Partner Trust and Compliance (SPTC) vision is to enable every brand ranging from the small business to the large multi-national corporation – to be able to thrive and grow into a global selling success.Our mission is to enable the long-term success of our selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating our selling partners’ business growth. We are entrusted with preventing fraud and abuse, and we are guardians for all our customers. We deliver at massive scale through technology, science, and expert human judgment while continuing to think even bigger about the future.SPTC designs and builds the software systems, risk models, compliance solution and operational processes across Amazon Marketplaces with over 2 million sellers worldwide selling hundreds of millions of items. This minimize risk and maximize trust across Amazon's global product surface area, by ensuring every transaction and entity is compliant. We do all of this while creating a team culture that we are proud of – one that builds fulfilling careers, is inclusive and gives back the community, and is fun to be a part of.SPTC Account Compliance is looking for a Program Manager to drive its strategic vision and roadmap to effectively scale its transaction monitoring detection, investigation and risk mining capabilities. We are looking for a strong Program Manager with analytical skills to drive key suspicious activity monitoring initiatives across various products and services and multiple geographies. You can influence without authority and skilled at communications across levels and functions. You are always looking to improve processes and are reflective on improving your own processes. You measure effectiveness and you make us better month over month. You are a relationship builder who cares passionately about the customer and how we deliver value each day. The right candidate will possess a solid understanding AML and transaction monitoring (TM ) combined with a strong business and project management background. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done, and provide recommendations to speed key decisions. The candidate should also have a track record of timely delivery of large-scale projects, and have the ability to operate independently.In this role, you will work closely with the legal, business, product, operations, science and engineering teams on effective risk mitigation countermeasures to ensure continued safety and compliance for Amazon. This role will leverage their knowledge of regulations, their insight into industry standards, and their experience in TM coverage assessments, typology assessments and risk mitigation to create and influence policies and strategies.Key job responsibilitiesYou will leverage your deep AML experience to drive large-scale efforts to ensure adherence with regulations. You will translate high level requirements into straight-forward solutions, often inventing new ones. We are looking for a critical thinker who is also technically adept and thrives on solving challenges in partnership with teams across Amazon. You should be comfortable with a degree of ambiguity that’s higher than many programs and display high levels of bias for action, earning trust, and ownership.This position will be responsible for the following activities:· Lead Suspicious Activity Monitoring Risk Mitigation team by risk mining transaction monitoring using SQL or Python based code to identify applicable business and compliance objectives and risks.· Suspicious Activity Monitoring controls development using SQL and Python and review control performance.· Drive strategic projects across business and technical teams and effectively report to senior Compliance leadership on progress.· Assess and communicate risk posture to the senior management, Compliance Officers, legal, and business stakeholders.· Work with product, engineering, and analytics teams on development of new solutions to enable compliance at scale.· Understanding of ML model implementation to build requirements tailored to ML featuresA day in the lifeThe SPTC Account Compliance AML SAM Program team defines, builds, and continuously evaluates controls across the Compliance systems and processes. We perform risk analysis, coverage assessment, typology assessments, identify control needs, and drive control build out, remediation, and improvements. We work most closely with our Technology, Science and Risk Mining teams to build automated solutions that can easily scale to new products and geographies to identify new bad actor activity.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- - Experience with SQL or ETL- - Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- - Experience writing business requirements documents, functional specifications, and use cases- - Experience defining requirements and using data and metrics to draw business insights- - Experience writing complex Excel VBA macros ...

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Marketplace Abuse team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. The Selling Partner Abuse team designs and implements policies, tools and technology innovations to protect customers. Our team is looking for leaders to take ownership of these various areas and deliver on critical and high visibility projects. We are looking for a Risk Manager to manage critical and high impact global events and escalations. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. · The ideal candidate has a proven track record setting program strategy to deliver results. · Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues. · Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. · Analyze existing policy and process gaps, and develop solutions to close them. · Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams. · Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen. · Use high-level judgment to own our most complex enforcement decisions.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Over 2 million Sellers sell on Amazon Marketplace and we obsess over providing world class support to them.Across stores, an unprecedented wave of legislations started impacting our selling partner experience, constraining selection and jeopardizing growth. To address this, we are seeking a diligent and experienced De-risking Program Manager to join our team and support with the implementation of the Three Lines of Defense (3LoD) process specifically tailored to address account and product compliance regulations impacting our 3P business worldwide. As the De-risking Manager, you will play a crucial role in identifying, assessing, and mitigating legal risks associated with one or more program level components, ensuring compliance with regulatory requirements and helping de-risk sellers by working across stakeholders to build awesome seller experience which requires least amount of effort for sellers. This is a unique opportunity to manage a product and program setup that has multi-billion-dollar impact for Amazon. The candidate should have strong communication skills to work closely with stakeholders across multiple stores and functions. This is a high visibility role across WW Director and VP groups at Amazon and will own the VP level goal to deliver seller GMS de-risking at 95% pre-enforcement.In this role you will:• Initiate, define, plan and manage the roll out of the program features and enhancements required to de-risking process and tools based on requirements across legislations in the account and product compliance space • Own creation and alignment of seller enforcement strategy for high-impact regulations across legal, policy programs, 3P & CT (Customer Trust) leadership stakeholders• Work with global account management teams to drive seller outreach and de-risking goals• Own weekly and monthly reporting on the state of the initiatives you own. Utilize metrics to deep-dive into issues, shape risk appetite of leadership & and uncover business-driving trends and patterns• Manage engagement with multiple stakeholders in US, China and EU including Tax, Legal, Operations, Tech, Compliance, Customer Trust Policy programs and FBA.Key job responsibilities1. Align on enforcement strategy with Director (& above) leadership – Enforcement action type, tool, RACI matrix etc.2. Launch & track key controls – Impact to Strategic Sellers/HVL/AHA, PRE, reason code setup, classification audits, etc.3. Onboarding to deliver standard seller experience through Account health dashboard, account health rating, communications4. Deploy all de-risking channels (8+), tracking derisking, weekly leadership reporting, monthly goal reportingA day in the lifeBe the Voice of Seller as teams across Amazon plan implementation of new regulations, Present & negotiate on enforcement strategy on seller's behalf, Partner with teams to implement derisking channels across regulations, Track rate of derisking for each regulation at channel/seller/store level, Dive deep on seller feedback on Amazon's pre & post enforcement experience and drive process, program, technology improvements.About the teamThe Selling Partner Trust & Account Compliance team strives to ensure that sellers feel confident in growing their business with Amazon. We do this by reducing unnecessary or excessive disruptions to sellers’ businesses and improving transparency into our actions. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon’s mission of being Earth’s most customer-centric company.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of managing stakeholders in cross-functional project experience ...

For our Customers, the most important thing we can do is give them access to Earth's largest store. Our Sellers and our Customers are in every country around the world, and our team helps connect them regardless of where they manufacture or where they live. Our team builds cross-border fulfilment solutions that help Fulfilment by Amazon (FBA) Sellers to make their selection available to Customers across every Amazon Store, with the sharpest possible prices and with locally available inventory. We develop scalable systems and services, utilizing cutting edge technology (e.g., machine leaning, big data, etc.), to enable world-class global logistics solutions.We are currently looking a Program Manager to join our growing organization. This role creates project plans, develops processes, coordinates and drives execution, and communicates to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage program and project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilities- Manage and oversee cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Foster collaboration with internal and external partners to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Order Performance (OP) team is responsible for ensuring that every purchase in our stores meets or exceeds Amazon’s high standard for fulfillment and customer service quality (FQ and CSQ) - regardless of seller or channel. We do this by identifying the most critical dimensions of the buying experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending the most impactful signals internally to influence discoverability, collaborating with partner teams to address opportunities to improve the CX, managing seller performance by maintaining and enforcing a set of FQ and CSQ performance policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling program vision and rigorously prioritize to drive impact with limited resourcing. This is a global scope, starting as an IC with an expectation that you will make a case for building a team. This role will work with our Econ team to build holistic and DSI-weighted FQ and CSQ indices, drive alignment among cross-functional stakeholder teams on identification and proper measurement of CX dimensions, and drive adoption of the indices as success metrics across the company. You will also work with AFN and MFN fulfillment and customer service teams (e.g., FBA, CSBA, EasyShip, etc.) – aligning each around the concept of the OP team as a resource and knowledge center that can help our partner teams to spot improvement opportunities, take joint goals, and ensure new investments are made with an eye toward maximizing CX improvements. Finally, you will explore opportunities to use the two indices to identify high-performing seller cohorts and qualify for incentives and rewards. The successful candidate has demonstrated strong business acumen and is technically sound, demonstrating leadership across multifunctional disciplines including software development, data engineers, economists, applied scientists, product managers, program managers, risk managers, BIEs, and BAs. Key job responsibilities• Work with partner teams to identify the most critical dimensions of the CX and work internally with our FQ and CSQ program managers to introduce a robust set of performance signals from the buyer’s perspective that measure Amazon’s FQ and CSQ on every order. • Influence discoverability by working with the POE Econ team and with our internal partner team to integrate those signals into Amazon's shopping algorithms. • Benchmark seller performance by working to establish seller cohorts based on seller attributes (e.g., tenure, location) and products sold (e.g., Heavy & Bulky), and creating a customizable seller-facing benchmarking tool, allowing sellers to compare the quality of their fulfillment (FQ) and customer service (CSQ) to their competition and to Amazon.• Surface performance improvement opportunities to sellers by working with POE Science to establish targeted/personalized coaching for sellers (e.g., through an AI assistant), and to match sellers with the right resources to ensure they can meet Amazon’s high bar for FQ and CSQ.• Introduce performance information to buyers as part of the shopping journey, allowing them to intuitively make high-confidence purchasing decisions based on seller- and offer-level insights. This includes working internally to introduce new performance stats on the Seller Profile Page, as well as working with partner teams to bring trust-building information into the shopping journey (e.g., through badging or other indicators of performance visible in search results and on the PDP).• Work with internal product and program teams to provide analysis and benchmarking so that these teams understand how their offerings compare with other options available to sellers for fulfilling and providing customer service (e.g., benchmarking CX for CSBA compared to Amazon CS and seller-provided CS), and influencing their priorities to address the most critical gaps/improvement opportunities based on our insights and benchmarking. • Establish CSQI and FQI as success metrics across Amazon. This includes establishing holistic DSI-weighted customer service quality and fulfillment quality indices and gaining alignment from partner teams to take joint improvement goals, ensuring that overall CSQ and FQ are improving across the company, regardless of individual program performance. • Develop and build a team to carry out the objectives of the role and expand the impact and scope of work, ensuring that the OP team is a valuable resource and knowledge center across all of Amazon, including both established and emerging stores. A day in the lifeYour day starts by checking in with your partners in India - working together to benchmark FQ and CSQ performance in Emerging Stores against performance in Established Stores, then a sync with POE Econ to understand the latest results of a DSI study, followed by a meeting with POE Science to work on establishing seller cohorts. From there, you meet with various Legal POCs to fill them in on the latest launch plans and ensure the work does not raise new legal/regulatory risk, sync with internal program managers and business analysts to forecast impact of seller improvement milestones. Then it's on to some heads-down time on a doc seeking alignment from partner teams to use our indices as success metrics, followed by a final meeting with your manager to check-in on progress towards goals and discuss resourcing needs before heading home and logging off for the day :) About the teamThe Order Performance team was started in 2021 and continues to grow and increase its scope. We are highly visible to Leadership and work in a problem space that is complex, dynamic, global, and high-impact. The team itself is brilliant, hard-working, resilient, fun, energetic, diverse, and prioritizes personal health and wellness above all else. This role is a senior position on the team, and we are looking to add a leader that embraces these values.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

At Amazon, we are always looking for what we can do better. Our Amazon Customer Excellence Systems (ACES) teams help drive that change.Finance ACES Black Belts apply Lean Six Sigma problem-solving skills to continuously improve Amazon processes, align them with customer requirements, and deliver positive impacts in controllership and cost savings. Black Belts apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. Black Belts drive the culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. Black Belts contribute to the Finance Operations Production System by leading and mentoring projects, conducting training events, developing materials, and providing metrics on improvements and performance of the program. Black Belts have a documented track record of leading, building rapport, and mentoring process improvement teams consisting of members of all levels and functions, without formal reporting relationships. Finance ACES Black Belts demonstrate Amazon Leadership Principles. Responsibilities: - Lead high impact Lean Six Sigma projects (DMAIC, DFSS, Kaizen, FMEA, etc.) - Mentor Green Belts, Yellow Belts, and Kaizen leaders through their projects. - Deliver Lean Six Sigma training (Green Belt, Kaizen, etc.) - Support Finance Operations Production System (FOPS) with continued development of materials, techniques, and metrics. - Manage a portfolio of improvement projects, including auditing of implemented projects to ensure that process improvements are sustained and benefits are realized. - Represent Finance ACES in local and global meetings/conference calls and with network-wide projects.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- LEAN Six Sigma Black Belt Certification ...

The Finance Operations organization works with every part of Amazon to provide procure-to-pay, revenue-to-receipt, real-estate and facilities, operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. A day in the lifeThis role will be a key member of the Finance Operations Business Partnership team supporting our Global Procure to Pay (P2P) processe. Our team is focused on reducing and eliminating defects within the P2P process which impact customers, vendors, and sellers. About the hiring groupWe advocate for improvements through technology and partnering with various teams to define, design, and prioritize those enhancements in the ordering, fulfillment, payment and dispute resolution processes with vendors and sellers. This position requires the candidate to diagnose current Amazon processes and metrics, identify opportunities, work with business partners to identify tools/systems improvement opportunity, and validate the improvement effort. Key responsibilitiesYou will be a key player of a team comprised of high performing operations excellence and finance professionals to drive upstream systems and process initiatives which improve the quality and accuracy of data used by Finance Operations to pay suppliers. We are looking for an experienced Finance/Program Manager to partner with our upstream business and technical teams to: - Drive program objectives – provide program management to define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support. - Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion. - Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives. - Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership. - Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects. - Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 6+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of tax, finance or a related analytical field experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The program manager (PM) will be working on large, complex, and strategic business and technology initiatives. They will develop a common vision and scope, establish timelines, and execute deliverables working across Kuiper and Amazon teams. The PM will own service launch planning, drive country readiness, manage operational readiness, align teams, and track progress for work streams across the globe. In addition, this position will work with marketing, sales, deal management, sales operations, customer operations, and customer support teams to help drive programs, practices, and process readiness for our commercial business in countries around the world. Key job responsibilitiesThe role requires exceptional written and verbal communication skills, facilitation skills, and theability to collaborate across multiple teams. This role will have high visibility and requires executive presence and be comfortable providing updates to SVPs, VPs, and Directors across Amazon teams. The PM has to be structured and flexible at the same time to accommodate learnings as the business scales. They will possess analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.The ideal candidate will be a seasoned change management leader that can earn trust, thrive in ambiguous situations, understand dependencies, and can bring multiple stakeholders on the journey. They will think strategically but execute tactically from inception to delivery, with demonstrated experience leading business, technology, and people-oriented programs. The PM is right a lot and has strong judgement, supported with data to solve problems.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 5+ years of post-undergraduate and pre-Master's professional or military experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of program or project management experience- 3+ years of managing, analyzing and communicating results to senior leadership experience ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon was recently rated the #1 most reputable company in the US, #1 for innovation, and is frequently ranked at the top in Customer Service. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud. As a member of the AWS Support team, you will be at the forefront of Cloud technologies experiencing the full breadth of AWS services. You will be surrounded by people that are extremely smart, passionate about cloud computing, and believe that world class support is critical to customer success.We have a team of talented engineers located in multiple locations around the world, and are growing rapidly.Some travel required (10-25%). Portfolio and/or eLearning sample required at interview.Key job responsibilities• Design and develop creative, learner-centered, performance-based training materials in multiple modalities including eLearning, blended learning content, videos, tutorials, etc• Lead the development and implementation of new learning models and content design templates• Develop rapid and agile techniques and processes to create content for a frequently changing environment• Lead needs analyses and learning strategy development activities to improve individual and organizational performance through learning• Develop curriculum using multiple synchronous and asynchronous training modalities, including instructor-led, micro-learning, blended learning, and training materials• Coach and mentor junior developers in use of tools and instructional design methodologies• Effectively manage multiple projects and initiatives from analysis to evaluation• Continuously self-educate on the latest trends and practices in learningA day in the lifeCurriculum Developers are also Program Managers; each CD owns a portfolio of AWS services and their associated training courses and materials. CDs interface with business leaders and internal Learning Business Partners to assess the training needs of their services. CDs are responsible for maintaining existing training content, addressing course feedback, and leading content development and refresh projects. A typical day in this role might involve: communicating with peers and stakeholders, updating project documentation with current statuses, authoring elearning courses, maintaining phased onboarding plans, interfacing with our learning management system to action updates or pull reports, attending meetings, and completing peer QAs.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of experience in an instructional design/curriculum development role or similar, including significant experience in creating eLearning courses- 1+ years of program or project management experience, handling multiple concurrent projects- 1+ years experience in using authoring tools, such as Articulate Storyline, Adobe Captivate in addition to experience in multi-media development with audio, video, and/or graphic design (e.g., Audacity, Adobe Audition, Camtasia, Adobe Premiere Pro, Final Cut Pro, Adobe Illustrator, Photoshop)- 1+ years experience working with Learning Management Systems (LMS) such as Cornerstone, Thinking Cap ...

At Amazon, we are excited to offer graduate students the opportunity to launch into big careers with limitless possibilities. We know searching for an internship is as much about finding a company where you can picture yourself being successful as it is about finding the right role. We look forward to meeting you and your classmates this year. As we get to know you more, we invite you to get to know us better.Visit www.amazon.com/about to:• Learn more about our businesses by reviewing Press Releases on our Investor Relations site, Letter to Shareholders, and the first letter shared in 1997, which is included in our annual report each year.• Learn more about Amazonians and follow us on Facebook, Twitter and LinkedIn.• Learn more about our commitment to our communities, diversity and military veterans.• Learn more about our headquarters in Seattle as well as where we operate around the world.Sr. Program Manager (PGM):PGMs at Amazon act as internal consultants, designing and launching process and product improvements for diverse sets of business challenges. PGMs work to find solutions to complex problems within operations, supply chain, demand planning, logistics and innovate on leading edge solutions to manage programs broadly across businesses within Amazon. PGMs are given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions They drive efforts independently and as part of larger project teams, and have a significant impact on the customer experience and the business. PGMs are placed across lines of business at Amazon and work cross functionally. Examples of organizations where PGMs may work include: Amazon Web Services (AWS), Supply Chain, Procurement, Operations, Devices, Prime Video, Global Delivery, Consumer and more.Key job responsibilities- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver- Report on objectives, analyze data and drive improvements that are quantified with metrics- Write high quality documents with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)- Work with program managers and business leaders to communicate and impact critical business initiatives- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across projectsAbout the team- Most roles for this position will be located at Amazon’s company headquarters in Seattle, WA or Arlington, VA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.- Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team. - Internship start dates will be between May- June 2025 for a 12-week, consecutive internship.- For more information, please visit https://amazon.jobs/content/en/career-programs/university/mbaBASIC QUALIFICATIONS- Are 18 years of age or older- Currently enrolled in MBA or equivalent master’s level program at the time of application with anticipated graduation dates between December 1, 2025 and September 30, 2026.- 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. ...

Amazon Delivery is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within multiple verticals across Worldwide Operations. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.About the teamOur wide array of business lanes offer a unique blend of challenges and opportunities. Whether your passion lies in operational excellence, technology innovation, or logistical expertise there is a place for your skills to flourish.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USABASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Fleet Maintenance Central Services & Execution Team is hiring a Maintenance Central Services (MCS) Manager!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The MCS Manager will lead a team of MCS associates, as well as supervise MCS Managers to improve Uptime and Availability, and will ensure a safe working environment for all. This leader must be input focused with a strong bias for action to eliminate failures proactively.Key job responsibilities- Support Fleet Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.- Develop and design innovative solutions to difficult problems, manage outside vendor issues for proactive and reactive maintenance.- Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.- Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.- Mentor all MCS leaders and associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.- Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.- Work with Finance team to develop, set and track budgets.- Participate in and support efficiency improvement Kaizen activities and GEMBA for the site.- Participate in weekly network MCS, vendor and partner calls and periodic Manager conferences.- Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.- 25% or more travel requirement.BASIC QUALIFICATIONS- 7+ years of supply chain experience- 7+ years of team management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7 + years of Maintenance Management experience in Reliability Centered Maintenance (RCM) strategy with a focus for Proactive Maintenance Management ...

As Amazon/Prime Video’s Live Sports portfolio continues to grow, we are seeking an experienced Coordinating Director for Game programming. This position will be multi-faceted, working in tandem with other members of the production team in planning, preparing, and executing all areas of our game programming. The Coordinating Director will play a significant role in developing the identity of Prime Video’s live sports offerings, as well as playing a crucial role in creating and developing the technical infrastructure in which we operate. The role will also include oversight of staff & freelance crew. In addition to being Prime Video’s lead director for multiple game productions, this role will also be responsible for working with internal partners across our Technical Operations, Engineering, Finance, Product, Sales, Legal and Marketing teams as well as working very closely with third party production companies on all matters related to sports productions.This role requires great flexibility, ability to deal with ambiguity and thrive in a startup environment. The successful candidate is a self-starter and comfortable on a small team, executing productions on occasion with little support. The successful candidate is also comfortable diving deep across multiple areas, possessing exceptional stakeholder and project management skills, and committed to fostering a positive working environment. Key job responsibilities• Directing complex, multi-camera live sports productions (game coverage)• Working with Operations to create standardized workflows for booking crew• Establish protocols and work with many internal and external stakeholders in creating a production workflow• Managing local and remote crews, juggling schedules, and long-term planning• Being comfortable receiving and giving editorial and creative feedback• Researching, pitching, and having a deep understanding of new technologies• Working with production team to manage yearly budget and show budgets.• Understanding of all Amazon sports content and helping to create coverage philosophy across multiple sports• Maintain strong relationships with On-Air Talent, cultivating a positive working environment with the ability to manage complicated situationsBASIC QUALIFICATIONS- 10+ years of creative executive experience- Experience working with other departments such as casting, production, research, PR, business and legal affairs- Experience overseeing all creative aspects of development production and post production- Experience across several areas of unscripted production/development/commissioning.- Extensive experience directing Tier 1 sports shows ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Amazon’s Transportation Operations team is seeking a Program Manager to assist in the management of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network.This role is responsible for pulling and analyzing data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems.Key job responsibilities- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)- Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Develop performance metrics to assist with driving business results.- Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.- Scope out business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use- Understand the business impact of the trends and make decisions that make sense based on available data.- Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.- Communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.- Ability to communicate with stakeholders up to the L8 level- Ability to create 1-6 page documents to clearly explain issues and solutions- Ability to examine processes and data to find defects and solutionsBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Finance Operations organization works with every part of Amazon to provide procure-to-pay, revenue-to-receipt, real-estate and facilities, operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. A day in the lifeThis role will be a key member of the Finance Operations Business Partnership team supporting our Global Procure to Pay (P2P) processe. Our team is focused on reducing and eliminating defects within the P2P process which impact customers, vendors, and sellers. About the hiring groupWe advocate for improvements through technology and partnering with various teams to define, design, and prioritize those enhancements in the ordering, fulfillment, payment and dispute resolution processes with vendors and sellers. This position requires the candidate to diagnose current Amazon processes and metrics, identify opportunities, work with business partners to identify tools/systems improvement opportunity, and validate the improvement effort. Key responsibilitiesYou will be a key player of a team comprised of high performing operations excellence and finance professionals to drive upstream systems and process initiatives which improve the quality and accuracy of data used by Finance Operations to pay suppliers. We are looking for an experienced Finance/Program Manager to partner with our upstream business and technical teams to: - Drive program objectives – provide program management to define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support. - Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion. - Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives. - Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership. - Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects. - Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 6+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 6+ years of tax, finance or a related analytical field experience ...

Amazon Live aims to build the next generation of shopper-tainment, with a fun and entertaining way to shop. We are looking for a hands-on consumer product leader to help drive the evolution of live commerce experiences for all of Amazon, globally. This is a high-leverage role with a broad scope, and we are looking for you to have the ability to shape our thinking on how to evolve and differentiate the product offering in this space.Key job responsibilitiesThis role sits within Live's core and web experiences, and is supported by a large engineering team, UX designers, business intelligence SMEs. The Senior Product Manager Tech (Sr. PMT) is expected to work with marketing, content, and program managers to deliver great shopping and video experiences on behalf of our customers. The right person would have experience defining long-term product strategy, enjoys being customer obsessed, brings strong CX skills, technical knowledge and is comfortable with a high-level of ambiguity. They would be equally comfortable ideating on the next set of interactivity and fun experiences with UX designers, and in delivering low latency experiences on slow connections with our senior front-end engineers.They will craft and communicate a strategic roadmap and see to its execution. We move fast; and that allows PMs to deliver on a large impact in a short time frame. Our team actively invests in career growth, and we will work with you to chart a strong growth path forward. A day in the lifeYou will craft your product strategy, and then bring it to reality. You will become more comfortable working on products with complex tradeoffs. You will deeply understand and socialize our evolving needs to our customers, with your content, marketing and design partners. About the teamAmazon Shopping Videos (ASV) is an exciting new strategic program that harnesses the power of video to help millions of customers discover product inspiration, learn more about items they're interested in, and engage with talented creators and vibrant communities across the globe. We empower customers to effortlessly find relevant content and explore our expansive library of product-focused videos across our home experiences on desktop, mobile, and living room devices - as well as throughout their entire shopping journey on Amazon.We are very much a dynamic, startup-like initiative within Amazon, aiming to reinvent the way customers use video to shop. To achieve this bold vision, we are seeking motivated, thoughtful self-starters who can forge effective partnerships across our multi-disciplinary teams to drive continuous innovation.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...