Project/Program/Product Management--Non-Tech

Passionate about food and/or innovative shopping experiences? Help us revolutionize theway customers shop for groceries and transform Amazon into a grocery shoppingdestination. We are hiring for a Principal Product Manager to help lead the product vision,strategy, and roadmap for Amazon’s fast-growing online Grocery business. This role will leadthe strategic charter and corresponding customer experience for our repeat customers. Thisroles’ scope spans entire customer lifecycle, including graduating first-time trialists into asettled state as well as making it easier for our settled customers to complete routineshopping tasks and establish grocery shopping routines through Amazon. We're looking forvisionary, entrepreneurial, and results-oriented candidates with excellent communicationskills, executive presence, and technical and non-technical problem-solving skills.In this role, you will work directly with L8+ leaders across the organization to establish newmental models, align on the product strategy and roadmap for the repeat customerexperience, and influence the broader Grocery strategy and roadmap. You will guide the end-to-end product development process; working with business partners to defineproblems/opportunities, partnering with UX and research teams to define customerrequirements, overseeing development across tech teams both within and outside theGrocery team, defining experimentation design, and owning data-driven launch decisions.You will work very closely with senior business, product, design, research, finance, andengineering stakeholders. You will navigate complex tradeoffs between multiplestakeholders across organizations and be responsible for high-judgement decisions. Asuccessful candidate is expected to be a strategic leader with strong product acumen that hasa strong technical foundation. They will possess strong verbal and written communicationskills, and thrive in fast-paced environments.Key job responsibilitiesWe’re looking for Product Managers who share our passion for continuously improving customer experience, who are motivated by challenging problems in distributed systems, and who love building great products. Successful candidates will have the following:- Own the product strategy, roadmap, and requirements to shape our product offerings for repeat customers.- Influence both within and outside of our teams, including senior leaders. - Partner with stakeholders to define a shared vision and roadmap that meets customer and business needs. - Partner closely with engineering leaders to foster a collaborative, empowered culture.- Communicate effectively with a wide range of stakeholders across various functions, both verbally and in writing. - Demonstrate a deep intuition for customer needs along with an adeptness with analyzing and interpreting quantitative data to inform decisions, influence, and drive alignment. - Routinely solve complex, multi-layered problems. - Construct engaging and conclusive narratives both on behalf of your product area as well as the broader team. - Be a team player. Support your peers, help develop talent and create an inclusive team of product leaders. A day in the lifeAs a Principal Product Manager in Amazon’s quickly-evolving Grocery business, there may not be a typical day. One day you may be presenting to VP/SVP leaders. The next day writing a PRFAQ/BRD. What is constant will be the goals that you and your stakeholders set for your area of ownership. It will be up to you, your tech partners, and stakeholders to define a path to success. Another constant will be the continued opportunities to innovate, solve complex problems, engage with leaders, work with great tech teams, and improve an experience that many of your friends and family use regularly! About the teamYou'll be part of the Grocery CX Product & Design team. This team owns the end-to-end customer experience for WW Amazon Grocery. We aim to make it easy for customers to build large baskets and form grocery shopping routines with Amazon. BASIC QUALIFICATIONS- Bachelor's degree- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of technical product or program management experience- Experience technical product management- Experience with feature delivery and tradeoffs of a product ...

At Amazon, we are always looking for what we can do better. Our Amazon Customer Excellence Systems (ACES) teams help drive that change.Finance ACES Black Belts apply Lean Six Sigma problem-solving skills to continuously improve Amazon processes, align them with customer requirements, and deliver positive impacts in controllership and cost savings. Black Belts apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. Black Belts drive the culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. Black Belts contribute to the Finance Operations Production System by leading and mentoring projects, conducting training events, developing materials, and providing metrics on improvements and performance of the program. Black Belts have a documented track record of leading, building rapport, and mentoring process improvement teams consisting of members of all levels and functions, without formal reporting relationships. Finance ACES Black Belts demonstrate Amazon Leadership Principles. Responsibilities: - Lead high impact Lean Six Sigma projects (DMAIC, DFSS, Kaizen, FMEA, etc.) - Mentor Green Belts, Yellow Belts, and Kaizen leaders through their projects. - Deliver Lean Six Sigma training (Green Belt, Kaizen, etc.) - Support Finance Operations Production System (FOPS) with continued development of materials, techniques, and metrics. - Manage a portfolio of improvement projects, including auditing of implemented projects to ensure that process improvements are sustained and benefits are realized. - Represent Finance ACES in local and global meetings/conference calls and with network-wide projects.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- LEAN Six Sigma Black Belt Certification ...

Do you like helping U.S. Federal agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces (UX/UI), and building cloud-based applications at scale. Our consultants deliver proof-of-concept projects, reusable artifacts, reference architectures, and lead implementation projects to assist organizations in harnessing the power of their data and unlocking the potential of advanced AI capabilities through user-friendly interfaces.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and have the abliilty to obtain an Secret security clearance.Key job responsibilitiesAs a Frontend Engineer and UX/UI designer, you are proficient in developing and deploying user interfaces with integrations to backend services. You will be working alongside scientists and Application Developers to develop novel solutions for real-world problems. You'll interface with customers to understand their vision, capture their pain points, and collect general requirements for their applications. You will also work independently with the customer to iterate on the design and functions of user interfaces and provide deep and meaningful designs of experiences for all application users. In addition, you will support the development of the user interface including writing custom scripts to build interfaces and integrate with backend components. As part of a larger team, you will support testing of the application and presentations of the application to broader audiences.This is a customer facing role, so you will interact directly with customers to understand their business problems and help them in define user experiences for their applications.Bonus: You have experience building infrastructure to host and serve applications at scale.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 4+ years of experience as a user experience (UX) designer, product designer, interaction designer (UI), information architect, or similar role.- 3+ years of non-internship professional software development experience- 2+ years of using tools like Figma, Sketch, etc to design and create interactive mock-ups/wire frames of user interfaces- Experience programming with at least one software programming language ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The role of a Retail Packaging Engineering Program Manager (Retail Packaging EPM) is to drive execution of the packaging user experience (UX) in support of product launches and sustaining packaging programs. This includes schedule creation and coordination with inter-disciplinary teams to ensure packaging structure and artwork is developed and approved on-time. In addition to creating the packaging plan, which includes a global workback schedule for structural development, testing, and builds (i.e. pack outs), the role requires Bill of Material (BOM) support, as well as Print On Demand (POD) labeling design and production.Key job responsibilitiesWorking closely with global, cross-functional team members (e.g., Packaging Engineering, Global Commodity Management, Industrial Design, Marketing, Product Management, Go-to-Market, Operations, Logistics, Technical Program Management), they define key aspects of product packaging via structural design, execution, test, and delivery; while motivating cross-functional teams to deliver the product(s), as per the program requirements.BASIC QUALIFICATIONS- 5+ years of design experience- Have an available online portfolio- BA/BS degree in Packaging, Engineering, UX Program Management, or related studies.- 7 years of relevant work experience in the packaging and/or program management field. ...

Are you interested in working with the largest ISV and Technology organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy* Engage with customers to understand their business drivers and customer portfolio* Identify & develop specific opportunities and supporting business cases* Demand creation, deal shaping, including estimations and deal pricing* Identifying and positioning appropriate contracts for Opportunities* Contract negotiations & follow on for SOW signature* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery* Leading innovation and scoping workshops with Customers* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Envision and inspire customers* Coaching Customer and Partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical vision and roadmap for Kuiper's network transport services. This includes:* Defining the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering to design and deliver highly scalable, reliable, and performant network capabilities* Ensuring tight alignment between the network services and the needs of Kuiper's vertical business units* Identifying opportunities to create unique, high-value network services that drive adoption and usage of the Kuiper network* Partnering with other Amazon teams like AWS to unlock synergies and deliver seamless networking experiences for customers* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience driving the strategy and execution of complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which will be translated into product and engineering deliverables.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 3+ years of experience in networking technologies, distributed systems, and cloud architecture ...

The Selling Partner Growth team is a new and growing business-tech team, focused on accelerating the growth of businesses in our global stores through new opportunities to attract and optimize valuable selection, build long-lasting relationships with Amazon, and enhance the Buying Customer experience. Come join us as we define the future of Selling Partner growth in our stores.You will be directly responsible for identifying and driving improvements that enable Selling Partner growth, partnering with product, science, regional business teams (among others) to influence the priorities of senior leadership. Your role will deliver a holistic global approach, operating as a thought leader in the SPX organization and connecting the dots between regions. You will establish what success looks like and drive the strategic roadmap of solutions to unlock growth and enable sustainable profitability. This will involve creating casual frameworks to connect growth inputs (e.g., selection, Buying Customer experience, Selling Partner experience) to outcomes, leveraging data and anecdotal insights to identify top opportunities, inventing new solutions to challenging problems, influencing product decisions, and driving closure by connecting these product decisions to business outcomes. This work will have a direct impact on our Topline growth, Selling Partner Cost to Serve, and influence short and long-term capital investment decisions.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, cost controls, construction professionals and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business. Amazon is seeking a motivated and data-driven procurement category manager to support the Americas data center construction space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen, communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. As a Procurement Category Manager, you will create and implement sourcing strategies within the professional construction services space and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate:- Proven experience driving large-scale process improvements resulting in measurable value - High attention to detail including proven ability to manage multiple, competing priorities simultaneously - Ability to think strategically and execute methodically - Demonstrated ability to influence teams to adopt change utilizing smart technologies - Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired - Committed to learning and expanding professional and technical knowledge - Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality - Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape - Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time - Ability to get things done and produce conclusive, measurable results within time commitments - Strong data analysis and analytical skillsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university or 5+ years relevant experience - 5+ years of relevant experience supporting strategic sourcing analysis, including vendor negotiations, global contract management, process improvement, operational and financial analysis - 5+ years of experience in procurement, supply chain, supplier management and operations - 5+ years experience with construction services and material procurement. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution,control and completion of specific projects ensuring consistency with company strategy, commitments and goals.If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s Degree in one of the following concentrations Electrical Engineering, Mechanical Engineering, Computer Science, Project Mgmt OR 5+ years experience managing projects in data centers or comparable critical infrastructure- 3+ years experience in Construction or Project Management ...

Amazon Softlines Private Brands seeks a skilled, passionate apparel Technical Designer to deliver best in class fit and quality across its direct development products. We are looking for a highly experienced candidate in either kids and baby apparel, or adult intimates and swim (bras and panties). The Global Fit team aims to delight customers of all shapes and sizes around the world with products that fit perfectly. We safeguard product integrity throughout the full lifecycle, including commercialization, while driving continuous improvement within our mature selection. Central to this charter is our worldwide fit and expansion strategy, new product fit engineering and block maintenance, delivering fit CX excellence, vendor fit training and driving fit innovation. The ideal candidate is driven, meticulous, and capable of applying and conveying robust, pertinent technical expertise to diverse stakeholders worldwide. They must also be adept at analyzing size and fit data from various global regions to refine and innovate products, processes, and the overall customer experience. Previous experience in a similar role is crucial, as is a passion for working as a specialist. Key job responsibilitiesIn this role, you are responsible for the fit strategy within your relevant Softline’s categories. You manage the entire fit commercialization process, from conducting market research and internal data analysis to developing detailed technical specifications that align with brand standards. Your expertise spans a wide range of fit engineering techniques, including pattern making, draping, garment construction, virtual 3D fit simulation, and block development. You collaborate closely with Design, Materials, and Product Development teams to ensure all developments meet technical requirements, align with economic constraints, uphold quality standards, and are completed within deadlines. Additionally, you leverage diverse data sources to inform and shape your fit strategy, while also playing a crucial role in developing processes and tools that enhance workflow efficiency. Key job responsibilities- Deliver clear specifications on Tech Packs to include fit, construction and quality, being cognizant or target prices- Lead fit sessions ensuring fit, sizing, construction and quality consistency is achieved in line with standards- Work with Design to ensure that relevant blocks and patterns are in place (2D and 3D)- Develop or update existing Technical Literature and SOPs as required- Leverage Technical knowledge to conduct wearer testing through development and post production- Evaluate garments to determine compliance of specs, construction, quality and fit intent versus the agreed standard- Track and manage workflow and workload for own product or team- Travel to factories, working with technical teams to advance fit approval timelines and drive right first time development- Conduct root cause analysis and customer data deep dives in line with strategy/defect escalations- Lead technical conversations with Vendors, including quality and fit issue escalations- Be comfortable reading, evaluating and manipulating data led fit reporting BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Web Services (AWS) Training and Certification Education Programs is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our team. With a goal to close the gap of cloud-skilled resources entering the workforce, our mission is to find and inspire future cloud talent, engage them in free AWS cloud learning opportunities to foster growth, and extend their journey by helping them find their next step in their cloud. With a passion in learning and development, you will work directly with a cross-functional team providing product and customer support on delivery platforms, products, and services that enable the delivery of training to our customers.WHAT YOU DOYou will deeply understand the AWS Education Program’s portfolio. You will obsess over our learners, educators, collaborating organizations, and their customers. With this understanding you will provide customer and product support to internal and external customers for the products and services the team is responsible for. You will create and manage a prioritization roadmap for key product and customer initiatives and partner cross-functionally to ensure the right customer experience is delivered. You will determine how to measure our internal customer experience, respond to voice of customer feedback, and drive improvements based on data.Key job responsibilitiesThe Product Manager role will be responsible for the following:• Take ownership of support cases and follow through until they are closed.• Assist with troubleshooting and fixing access or delivery issues while meeting internal service level agreements.• Report and escalate customer issues and concerns to leadership, product, and platform managers. • Partner with Engineering Teams where collaboration across platforms is required.• Partner with Sales, Business Development, and Field facing teams to provide product support where needed.• Manage product and project initiatives. This includes building and maintaining project roadmaps, status reports, SOPs, and communications.• Support key strategic initiatives designed to scale product distribution and reduce costs, including but not limited to 3rd party learning management system (LMS) content integrations.• Participate in product usability, customer experience studies, and user acceptance testing.• Provide customer support to internal users and external customers using platforms managed by the team. This includes training, troubleshooting, fixing, and advising.• Use, design, develop, and build business intelligence reports using raw and managed data for metrics management, business decision making, and voice of customer feedback.• Advise and consult Managers and Sr. Managers.A day in the lifeThe Product Manager will interface directly with internal and external customers, customer support teams, and product and engineering teams using and managing the products and platforms of the team. Within this role, the individual will provide Tier 2 customer support. You will understand trends, themes, and recommend product and process changes to improve efficiency and response times. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of product management experience- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level- Managing and providing customer support- Experience with learning management systems (LMS) ...

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. RISC Risk Manager will be a part of the Business and Legal Support (BLS) team which provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. In this role the PM will drive short-term solutions for immediate issues, and find long-term solutions to address the root cause. They will bring together legal, technical, and business stakeholders to help drive engagements with key regulators and business partners.Key job responsibilities• Responsible for coordinating cross-functional responses to inquiries from regulators, law enforcement, and internal teams regarding restricted products• Define, develop, and manage mechanisms to facilitate rapid response to inquiries and escalations• Regularly assess and lead strategic remediations related to deficiencies identified in inquiries• Perform analysis of data from a variety of sources to identify possible risk indicators.• Perform incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Perform escalation trend analysis and reporting.• Coordinate with Legal teams to support pro-active stakeholder engagement with timely data and analysis• Analyzing escalations from various sources within Amazon to determine possible root causes and identifying preventative actions.• Work with a wide range of cross-functional teams to communicate Amazon's compliance strategies to regulators and other external stakeholders• Communicate regularly with leadership and ensure consistent reporting against regulatory and business commitments• Develop and present deep-dive documents and reports on policy and process gaps to senior executives.About the teamRISC - Business and Legal Support (BLS) provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. BLS drives short-term solutions for immediate issues, and finds long-term solutions to address the root cause.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree or equivalent- Experience handling confidential information- Previous experience leading compliance programs and/or time-sensitive regulatory engagements- Demonstrated ability to source and analyze data to drive business reporting- Experience delivering initiatives from conception through completion- Experience leading process management and process improvement initiatives- Proven ability to define strategies in order to solve ambiguous problems- Experience preparing reports identifying findings and providing recommended remediation strategies and solutions ...

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Senior Manager to lead the new Shipper Management function within Amazon Shipping. In starting-up this team, you will develop policies, products, and processes that focus on giving our shipping customers feedback mechanisms that improve their experience, cost, and quality with our service. As a Senior Manager, you will lead and grow a dynamic and complex space that links our customers, our business, operations, and our support teams together, holding a high bar with regard to customer obsession and operational performance. As a leader of this new function, you will play a lead role in defining and refining standards across a range of shipping functions that we will relay back to shippers through the creation of easy-to-consume shipper analytics. You will create and manage the implementation of a shipper scorecard product that will become a primary customer-facing tool for shippers to interact with Amazon and manage their logistics. You will develop a carrots-and-sticks methodology to motivate shippers to manage their inputs and move package volume to Amazon. You will manage the data streams, publishing, and communication associated with the scorecard and analytics package. Lastly, you will establish the product in the US and roll it out to other geographies once you’ve established adoption, fit, and finish.Key job responsibilities- Develop a set of metics that we externalize to Shippers so they can understand their business performance- Define guardrails that indicate performance levels across a shipper population- Create a clear carrots-and-sticks methodology that enables shippers to be rewarded for volume and behavior- Sell your vision to stakeholders across orgs and demonstrate value in account growth and management - Pilot and expand your program by running a regular update, publish, and review cadence- Hire, develop, and lead a team of performance coaches that will centralize and key account tasks allowing Account Managers to focus on growth- Carry out team and organizational reviews and assess key performance metrics - Define data-led approaches to products and ways of working - Resolve business-critical and persistent problems A day in the lifeYou will organize and direct your teams efforts so that program milestones and key deliverables are met. You’ll also play an active role in defining scope for complex programs and initiatives, and you’ll present your analysis and recommendations to Directors and Vice Presidents to inform change at the most senior level. You’ll manage a team of program and data analysts who will work alongside a variety of tech, operations, and business stakeholders to drive business-critical outcomes. You’ll challenge and guide the team to ensure the timely progress and completion of their deliverables, coordinate their efforts, and address a lack of traction or adoption where necessary. You will always be looking to the future and exploring how to create the most value for the business and the customer. BASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Within SPS, Global Process Management (GPM) strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. GPM focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained during our support interactions, and for handling those contacts with quality and efficiency. ABOUT THE ROLE: Global Process Owners (GPO) have cross functional responsibilities and will be passionate about the selling partner experience, innovation, and cross-team partnerships to deliver business impact. The position will lead a team of GPOs and the role involves regular interactions with the senior management on status, risks and is a key contributor to weekly Selling Partner (SP) Support mechanisms which aim to provide the perfect SP experience as Amazon launches initiatives or initiates changes, makes improvements across tools, adds new features, or creates/updates policies or programs. The role will own a portfolio of business teams and play an integral role in the defect elimination and change management process and needs to interact and influence stakeholders in Finance, Product/Process Teams, Operations, and Analytics.Key job responsibilities• Interfacing between Amazon business teams and Selling Support Operations to facilitate changes. • Collaborating with operational, training, product, and software development teams to identify, define and specify solutions that create the conditions for Selling Partner and Associate success and satisfaction. • Establish collaborative relationships with business teams to build roadmaps that will identify and reduce contacts (both incoming and productivity efforts) and reduce effort and/or improve SP experience. • Problem-solving, strategic to real-time, requiring extensive use of data collection and analysis, and preparing and executing regular program updates to senior management. • Being a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon is hiring a Senior Product Manager for the Global Accounts Payable Financial Operations Services team that supports the Retail, Digital and Corporate payee processes. Amazon businesses are growing and expanding at a rapid pace resulting in a dynamic work environment with many opportunities. This position is the front line of our program driving global improvements and initiatives within Accounts Payable Financial Operations Services procure to pay processes. You will manage projects and collaborate with system and business owners globally to drive end-to-end improvements and visibility to the payee lifecycle. An ability to thrive in a fast-paced, demanding work environment is critical to this role. The successful candidate will be a self-starter, a quick learner, and will have the ability to efficiently manage various high-priority, cross-functional projects with leadership visibility that will allow Amazon to scale. This candidate will also be able to perform analysis and interpret data to demonstrate the benefits being delivered with the proposed technical solutions. Areas of responsibility: The ideal candidate is an energetic, self-starter and will willfully and diligently perform the following responsibilities on a consistent basis with little or no direction from management: · Manage product roadmaps with accountability to deliver on expected targets (quality, compliance, cost, return on investment). · Develop business requirements for system improvements to support Amazon’s growth and strategic business design. · Ability to aggregate information to generate compelling stories representing the user experience to influence and drive organizational change. · Maintain end to end responsibility of key AP process(es) and work with technology teams to understand, measure, and improve support systems. · Maintain project plans, assigning and tracking tasks to respective teams. Locate and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports. Exceptional discipline of meeting deadlines while managing multiple projects. · Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development. · Support offshore transactional teams with root cause identification, identifying appropriate remediation and execute on a project plan with appropriate level of urgency. Partner with peers to provide global solution. · Serve as a key business partner working directly with business leaders and cross-functional teams, presenting results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making. Define and measure quality metrics to ensure optimum customer experience. · Measure and monitor customer (payee) experience metrics and correlate back to measurable shared goals with internal business partners. · Demonstrate advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Amazon Logistics is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within multiple verticals across Worldwide Operations. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.About the teamOur wide array of business lanes offer a unique blend of challenges and opportunities. Whether your passion lies in operational excellence, technology innovation, or logistical expertise there is a place for your skills to flourish.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USABASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Fleet Maintenance Central Services & Execution Team is hiring a Maintenance Central Services (MCS) Manager!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The MCS Manager will lead a team of MCS associates, as well as supervise MCS Managers to improve Uptime and Availability, and will ensure a safe working environment for all. This leader must be input focused with a strong bias for action to eliminate failures proactively.Key job responsibilities- Support Fleet Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.- Develop and design innovative solutions to difficult problems, manage outside vendor issues for proactive and reactive maintenance.- Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.- Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.- Mentor all MCS leaders and associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.- Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.- Work with Finance team to develop, set and track budgets.- Participate in and support efficiency improvement Kaizen activities and GEMBA for the site.- Participate in weekly network MCS, vendor and partner calls and periodic Manager conferences.- Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.- 25% or more travel requirement.BASIC QUALIFICATIONS- 7+ years of supply chain experience- 7+ years of team management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7 + years of Maintenance Management experience in Reliability Centered Maintenance (RCM) strategy with a focus for Proactive Maintenance Management ...

Career Choice is an education benefit that empowers eligible employees to learn new skills for career success at Amazon or elsewhere. Since launching in 2012, Career Choice has helped over 200,000 employees pursue an education at one of 400 education partners across 14 countries in 9 languages. We, Career Choice, believe that everyone who comes to Amazon should be able to build their career, and we are ready to support our employees wherever they are on their educational journey! We’re committed to empowering our employees by providing them access to the education and training they need to grow their careers. Key job responsibilities- Work cross-functionally on initiatives to drive strategic improvements to associate experience- Analyze contact data in order to develop and implement mechanisms to reduce contact volume from schools, associates and HR partners - Own the relationship with our My HR Live Support partners providing timely training, analyzing data to surface insights and influencing leadership- Own and maintain Career Choice policy working across teams to surface policy issues, facilitate discussions and own change managementBASIC QUALIFICATIONS- 2+ years of program or project management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Strong program management and project delivery skills, with the ability to turn insights into actionable plans.- Proficient data analysis and visualization capabilities to inform decision-making. ...

Are you ready to rediscover your passion for building trusted relationships and redefine what it means to drive innovation at scale? As a Senior Account Manager on Amazon Autos, you will have the opportunity to re-connect with your entrepreneurial spirit while navigating complex challenges alongside some of the brightest minds in the industry.Amazon Autos is embarking on a exciting journey to revolutionize the vehicle discovery and shopping experience that connects customers with their new vehicle of choice. You will work directly with dealers to resolve issues, ideate scalable solutions, build client-relationships and support the onboarding of net-new dealers to our platform. You should be comfortable managing multiple workflows in a fast-paced environment and actively participate in continuous improvement initiatives. Above all, you should demonstrate a high level of ownership and the ability to thrive in ambiguity. The ideal candidate for this role will have at least five years automotive experience, either at a cooperate level or in a dealership (as a General Manager, Sales Managers or in Finance). If you're ready to take on a challenging, yet rewarding, role in a start-up-like environment, we encourage you to apply for this Senior Account Manager position on the Amazon Autos team.Key job responsibilities• Effectively and clearly communicate in person and through written mediums. • Leverage their past experience in the automotive industry to bring to light new ways of thinking and look around corners. • Highly proficient in an ambiguous environment and willing to roll up their sleeves to get the job done.• Comfortable moving quickly, without constant direction, and have a proven ability to leverage data and/or the information available to make informed decisions.• Approach problems with a ‘scaling mindset’ where they think beyond a one-time solve, to ensure standardization across the account management team. • Keen attention to detail, as they manage multiple dealerships at one time, to appropriately manage intricacies at the individual level. A day in the lifeAs a Senior Account Manager, you will be based in our office and will travel to meet with dealers (up to 15%) across multiple metro locations. You will working cross-functionally with internal teams and partner with GM/VP-level dealer contacts to: a) onboard new dealers, b) resolve escalations and defects, and c) strategize growth opportunities – all while advocating for dealers with integrity.About the teamWe are a newly formed team rapidly growing team with a vision to create innovative discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for products in the complex automotive space. This role is part of the Amazon Ads org and is focused on vehicle sales. BASIC QUALIFICATIONS- Bachelor’s degree- 5+ years’ experience in account management, sales, marketing, or customer service delivery in related industries like retail, telecom, automotive, or technology.- E-commerce experience preferred- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.- Demonstrated ability in learning tools and processes, effectively utilizing them for service delivery.- Strong service mindset and ability to use metrics to measure service levels.- Strong written and verbal communication skills. ...

If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization, and collaboration, this job is for you. This is a unique product opportunity to develop a new customer-centric roadmap. We are building a new Product team is heavily focused on Shopping CX experimentation. Our PM team works closely with design partners on the team and engineering partners across the company to innovate and identify opportunities for storewide customer impact.Our team is part of the Shopping Design org responsible for designing foundational shopping experiences, including discovery, homepage, inspirational shopping, detail page, purchasing, personalization, and more. In addition, our team supports the Rio Design system which owns major UI components (e.g. buttons, filters, alerts) which creates a more predictable and consistent shopping experience for our customers - used by thousands of Amazon builders. In 2024, we are driving a roadmap of 50 experiments across 20 teams.The Principal Product Manager will own the product vision and roadmap within a broad coverage area such as discovery, core shopping, or storewide patterns. You will have exciting opportunities to experiment on the current CX and spend time looking around corners to help define the shopping experience of the future. This is a highly visible role that will interact with Shopping org teams and it’s many global partners.Key job responsibilities* Defining a CX vision for the shopping experience in partnership with your design team, developing an actionable product roadmap, and identifying and influencing product/engineering teams to run experiments.* Managing a portfolio of experiments, some projects that span multiple teams and shopping experiences, and some that dive deep in one CX area.* Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with your design team to scope design effort, set/track goals and triage incoming priorities from product/engineering teams.* Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners. BASIC QUALIFICATIONS- Bachelor’s degree, MBA preferred- 7+ years product management experience- Well developed analytical skills and experience setting up experiments and analyzing results- Experience owning customer-facing product roadmap strategy, quantifying and prioritizing features, and making high judgement decisions that are well articulated to senior leaders- Strong earns trust and experience influencing cross-functional teams and senior leadership- Excellent written and verbal communication skills ...