Project/Program/Product Management--Non-Tech

The Home Design Team is a team of Program Managers and Catalog Specialists that are trained in Interior Design. We leverage our business acumen and design expertise to deliver creative solutions and program management support for Amazon’s Generative AI, Machine Learning, and 3D Visualization initiatives.We are looking for a highly skilled Program Manager to plan, build, and manage innovative shopping experiences helping customers browse products in immersive, visually rich environments.This role requires scoping and creating project plans and goals, developing efficient processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management, and executive presentation skills are essential. The position will be part of an exciting, fast moving and growing team. The ideal candidate has experience in program or product management in an interior design, photography, videography or design-related field. They are highly analytical, have excellent written and verbal communication skills, and are able to deliver on multiple projects in parallel. They are able to move quickly, spot risks, ask the right questions, clear blockers, and deliver results.Key job responsibilities- Develop program goals and project plans - Set the highest standards for efficiency and effectiveness in cross-functional operations- Track deliverables against work back schedules to ensure on time delivery- Communicate team progress to broader organization and to leadership- Manage a team of internal contractors and drive collective progress and results- Perform QA and compliance checks for customer-facing products and develop mechanisms to scale audits- Influence partner teams to enhance tools and systems based on program findingsBASIC QUALIFICATIONS- 2+ years of program or project management experience- Bachelor's degree or equivalent- Proven analytical skills and demonstrated ability to manage the business “by the numbers”; strong skills in Excel (e.g. pivot tables, lookups) and experience writing and editing SQL queries- Experience working in Interior Design, Architecture, Retail Furniture Design, Visual Merchandising or product Marketing- Attention to detail and capability to work on multiple projects in parallel- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented- Desire to work in a fast-paced, challenging environment ...

Amazon's Global Procurement Organization (GPO) plays a vital role in driving strategic value across our worldwide operations. As we continue to evolve and enhance our procurement capabilities, we are looking for an exceptional leader to spearhead our Culture, Learning, and Engagement (CLE) initiatives. The CLE leader is responsible for developing and implementing strategies that promote a positive, inclusive, and engaging work environment. This key position will be responsible for cultivating our GPO culture, designing and executing innovative learning programs, enhancing employee engagement, leading a dedicated team, and championing GPO's mission, value, and goals throughout Amazon and the procurement industry. The ideal candidate is a strategic thinker, skilled communicator, and change agent who is passionate about cultivating a thriving partnership culture and workplace where employees feel valued, supported and empowered. Key job responsibilities1.Strategy and Execution: •Develop comprehensive CLE strategy aligned with GPO’s vision and business objectives •Set clear goals, create action plans, and manage budgets •Establish KPIs to measure progress, adjust strategies, and mitigate risks •Develop marketing strategy to promote GPO's value proposition internally and externally •Align CLE initiatives with GPO's overall brand strategy •Serve as a trusted advisor to senior leadership on culture, engagement and learning matters •Drive a culture of continuous improvement by staying current with industry best practices and emerging trends in employee experience 2. Culture and Brand Development: •Foster positive procurement culture aligned with organizational mission, vision, and goals; embedding them into the everyday employee experience. •Act as cultural ambassador, enabling a positive workplace environment and promoting organizational alignment •Create strong employer brand for GPO to attract and retain top talent •Lead efforts to assess, define, and enhance the company’s culture and brand through innovative mechanisms and processes •Create, promote, and maintain a partnership culture of continuous improvement and innovation3. Learning and Development: • Design, develop, and deliver procurement-specific training programs • Collaborate with PXT leaders to design personalized learning journeys for GPO professionals at all career stages •Implement mentoring and coaching programs within the procurement function •Stay current with industry trends and incorporate them into learning initiatives; leverage technology and digital platforms to deliver scalable and impactful training experiences •Incorporate marketing and branding principles into learning initiatives •Develop training on effectively communicating GPO’s value4. Engagement and Communication: •Collaborate with cross-functional teams such as Operations Internal Communications, to align goals, executive communications, and policy updates, while identifying storytelling opportunities •Develop and execute internal communication strategies to keep GPO informed, engaged, and promote its value proposition. Produce compelling content showcasing GPO's achievements and manage communication channels (e.g., newsletters, social media, intranet).•Create and manage procurement-focused events, workshops, and team-building activities to foster cross-functional collaboration •Organize thought leadership events and speaking opportunities for GPO leaders.5. Performance and Metrics: •Develop and track KPIs to measure impact of CLE strategy •Conduct regular surveys and assessments and report to leadership •Measure impact of GPO branding and marketing initiatives •Benchmark CLE initiatives against industry best practices6. People Management: •Lead, mentor, and develop a team of culture, learning, and engagement leaders •Set clear goals and objectives for team aligning with GPO strategic outlook •Conduct regular performance reviews and provide constructive feedback •Identify and nurture talent within the team, creating opportunities for growth and development •Develop teams' skills in storytelling, branding, and stakeholder communication •Manage team workload and resources effectively •Foster a positive and collaborative team environment •Address and resolve any conflicts or issues within the team •Collaborate with PXT on recruitment, onboarding, and retention strategies for the teamMinimum Qualifications: •Bachelor's degree in Business, Human Resources, Organizational Development, Marketing or related field •Master's degree in a relevant field •7+ years of experience in procurement, learning and development, organizational culture, or marketing roles •7+ years of people management experience •Strong understanding of procurement processes and best practices •Excellent communication and presentation skills •Experience in developing and delivering training programs •Proficiency in learning management systems and e-learning tools •Change management experience •Strong project management skills •Ability to work collaboratively with diverse stakeholders •Marketing, branding, or communications experience •Understanding of digital marketing and social media strategies •Excellent storytelling and content creation skills •Demonstrated leadership skills and ability to motivate and inspire teamsPreferred Qualifications: •Experience with procurement systems and technologies •Experience managing remote or geographically dispersed teams •Experience developing employer branding initiatives•Knowledge of procurement industry trendsBASIC QUALIFICATIONS- 10+ years of team management experience- Bachelor's degree ...

Prime Video is shaping the future of entertainment. Our mission is to build the most loved and talked about premium entertainment video service. Not only are we a one-stop hub for award-winning original programming such as Jack Ryan and The Boys, we also offer customers the ability to subscribe to Channels like Max and Paramount+, rent or buy the latest titles, and stream live sports like Thursday Night Football, all in one app. Additionally, our multi-dimensional experience allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future. And we're just getting started.We are looking for a Program Manager that can bring organization and structure to a complex and fast-moving team. This role will develop and implement program management practices to drive efficiency of operations and elevate how we track and report out the work of the team. As part of the Prime Video (PV) US Hub Strategy team, you will work cross-functionally with various PV and Amazon stakeholders to identify program management needs, implement solutions, and constantly seek to improve the overall efficiency of the team. You will program manage efforts that span several teams and stakeholders, requiring tact and backbone to keep things moving forward, as well as comfort in ambiguity while defining clear roles and responsibilities across teams, stakeholders, and leaders. The PV US Hub Strategy team is looking for a passionate, organized, invent and simplify oriented individual who is comfortable taking matrixed, complex programs and identifying ways to streamline and create order that results in operational efficiency. In this role, you will be responsible for, among other tasks, working with business, marketing, finance, programming, research, product, studios, and cross-Amazon stakeholders in creating, delivering, and implementing program management practices across some of the most high-profile, high-impact work within the PV Hub Strategy team. This person will have a passion for digital video and they are not afraid to roll up their sleeves to simply get the job done. They have a strong attention to detail and polished written and verbal communication skills, and ideally have a program/project management background.Key job responsibilities- Lead the end-to-end program management of PV US’ participation in Amazon’s High-Velocity Events (HVE), including Prime Day, Prime Big Deals Day, and Black Friday/Cyber Monday, as well as adjacent corporate-wide events. This includes coordinating across Amazon and PV stakeholders to identify, track, and report out on workstreams, maintaining and managing RACI (Responsible, Accountable, Consulted, Informed) models, coordinate tracking and performance reporting, all to ensure timely and flawless execution of the PV US HVE strategies. - Lead the end-to-end program management of PV US Weekly, Monthly, and Quarterly Business Reviews. This includes meeting management, document and data management workflows and processes, and documenting and tracking meeting follow-ups. - Lead other program management needs across the PV US Hub Strategy team that improves the overall operational efficiency of the team. A day in the lifeThis role engages regularly with finance, marketing, business, product, and cross-Amazon stakeholder teams to identify, outline, and implement program management practices. They define and track complex workstreams, create clarity on roles and responsibilities with clear RACI models, and they are seen by others as a program management expert. They constantly seek out ways to invent and simplify our operations, while making sure that teams are delivering against program objectives.About the teamThis team sits at the heart of Prime Video US' business, with ownership of PV US' biggest and most important business strategies. This team's remit crosses all parts of Prime Video, as well as requires key relationships with other Amazon teams. You will be joining a team that has high visibility to Prime Video leadership and with high impact to the business.BASIC QUALIFICATIONS- Bachelors Degree or equivalent non-internship work experience- 4+ years of program or project management experience- 4+ years of experience defining and implementing process improvement initiatives using data and metrics- Experience working cross functionally with teams ...

In this highly visible partner-facing role as the Global Partner Training (GPT) Sales Initiatives Lead for AMER, you will enable AWS Partners to deepen their AWS knowledge and skills, differentiate their business, and better serve their customers. Bringing digital training to partners through Skill Builder, AWS T&C’s digital gamified service, is one way we are transforming learning. Through all training modalities, we strive to develop partners’ cloud expertise. You will be pivotal in creating and executing strategies to drive T&C to AWS Partners and working worldwide to lead and share go-to-market (GTM) strategies globally. The successful candidate is partner obsessed, learns quickly and easily adapts to change, is comfortable with ambiguity while working in a fast-paced environment, earns trust through performance and relationship building, and communicates with and is able to influence employees at all levels of the organization. The ability to autonomously react with appropriate urgency, collaborate and bring people together, coordinate across teams, and deliver results are essential.If you have a passion for working with AWS partners to support their AWS practice growth, have strong organizational and communication skills, enjoy working in a fast paced, dynamic environment, and a desire to create and lead exceptional sales strategies, we’d like to speak with you! Here's your chance to join Global Partner Training. Key job responsibilities• Identify and work with AWS Partner leaders to build/execute training plans that drive positive partner individuals’ learning experiences and increase learners, certifications, and revenue.• Attend partner engagements with Partner Enablement Managers (PEM) in region as you co-design and deliver appropriate partner training and certification solutions and bring deals to closure.• Own the GTM strategy and execution for region by identifying and developing programmatic and scalable sale initiatives to build and grow partner opportunities.• Lead partner monthly/quarterly business reviews. Monitor partner onboarding and adoption; develop approaches to increase number of product/service offerings, revenue growth rates, and retention rates.• Architect sales development plans that identify specific partner segments, industry verticals, and partner markets to approach.• Be an internal/external trusted advisor for AWS Partner training programs, T&C training offerings, course roadmap, funding programs, partner programs, and course objectives.• Possess analytical capability to understand trends across the partner community. Work with partner leaders in region to help drive partner revenue.• Define partner program scope and develop milestones to ensure timely completion of programs.• Develop and execute goals to drive long term growth in your geography, while meeting/exceeding revenue and non-revenue driven key performance indicators (KPI).About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of a combination of business development, sales, and/or product management experience- Experience developing strategies that drive service purchase and consumption (SaaS)- Experience structuring deals, proposal development, and inner workings of deal desk- Experience executing strategies that influence leadership decisions- Strong written, verbal, and interpersonal communication skills ...

Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and will continue to stay at the forefront of Amazon’s global expansion strategy. We are looking for an entrepreneurial, analytical, and creative product leader to drive our initiatives around improving Seller experience across stores. In this role, you will use a combination of outstanding thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with cutting-edge technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the product globally. You will have the opportunity to lead work-streams across CX, selection, cross-border delivery experience, Finance, Legal, Operations, SCOT, Global Logistics, Marketplace, Accounting, Tax, to name a few. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different international locations. Key job responsibilitiesManage product and tech roadmap for a cross border productWork with software engineers and managers to build tools and technology for fast and free shipping experience for international customersWork on machine learning and SCOT technologies to scale the product to multiple international destinationsBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions. • Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Mechanical Engineering or equivalent experience.- 3+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer) ...

Come and be a part of Amazon's dynamic Live Sports Production Team! We are looking for a Production Coordinator to support the Production Operations team on live event productions across multiple sports properties.The Production Operations team is responsible for delivering high quality event productions on all global live sports properties to customers worldwide, across all Prime Video product lines and devices. We also support our productions through process improvements, scalability, and various initiatives. We work on designing solutions (tools and mechanisms) to manage and support productions globally so our team can work more efficiently and continue to scale. Key job responsibilitiesIn this role, you will use your production management and operational experience to support new property launches and year-over-year sports property restarts. You will assist and support (home-based and on the road when needed) the day-to-day operations of event logistics, production content, and business operations. You will work closely with the Production Managers and Production Operations team to ensure the property lifecycles are on track. You will learn and implement best practices and Amazon policies across projects to maintain effective workflows and delivery of projects, and maintain alignment across territories and department. The Production Coordinator will provide support and assistance to the Production Executives, Sr. Production Operations Manager and Production Manager in the planning phases of all event production, and ensure production plans are executed at a high bar and within budget. You will act as a liaison and interface and collaborate with colleagues, cross-functional teams, and Production Service Partners (PSPs) to help facilitate all aspects of event logistics. You will use your organizational and creative skills to assist in creating and implementing mechanisms and processes (e.g., standard operating procedures, management of trackers, department templates, agendas, production guidelines, production manuals etc.).You will support the Production Operations team during each phase of the project lifecycle. You will assist with pre-production planning, supporting scheduling of personnel, coordinating and arranging travel logistics for the Live Production team and Talent, and provide administrative assistance in whatever capacity is needed. You will assist with the preparation and communication of event production information to the team (e.g., production books, call sheets, travel details, etc.), working with internal and external partners to ensure accurate information sharing for all live events. You will participate in recruiting, selecting and training key personnel. You will work closely with creative partners and internal asset management teams regarding show related IP, creative and physical aspects. You will roll up your sleeves and assume production related on-site roles when needed (i.e., stage manager, production assistants/runner duties) to support live events gaining in-depth experience to enhance your role as a Production Coordinator. You will be responsible for assessing cost standards and maintaining show budgets. You will assist in reconciling event budgets in conjunction with Sr. Production Operations Managers and/or Production Managers, this may include administering purchase orders or invoice. You will assist in organizing production summits and workshops for the Live Sports team. Attention to detail and strong organizational skills are critical. The successful candidate thinks strategically, can handle multiple tasks with tight deadlines in an ambiguous and highly pressurized environment. The successful candidate optimizes cross team processes and assists in ongoing process improvements. The projects supported by the team have significant impact, technical complexity, and high visibility within Prime video. BASIC QUALIFICATIONS- 2+ years of studio or production company assistant experience- 1+ years of on-set physical production experience- Bachelor's degree- Experience with above-the-line and below-the-line unions and guilds- 2+ years of experience of working in production management or production operations at a sports broadcast network; experience maintaining project budgets, inclusive of budget tracking, cost reporting and invoice approvals; and experience working in Excel and/or Smartsheet systems ...

The Kindle Content and Physical Books team is looking for a passionate and visionary Senior Product Manager who loves to innovate and create world-class customer experiences that will enhance the product availability and reading experience of Books customers. This includes end to end ownership of innovative new features that advances our vision of becoming the preferred destination for customers to purchase and read books across our business.As the WW Senior Product Manager for shipping costs improvement (Free Cash Flow initiatives), you will drive efforts across the WW Books organization to optimize shipping methods, improve placement, reduce sortability defects and improve item dimension accuracy. This is a highly visible role with responsibility and ownership of senior level goals to drive down the cost to ship for WW Books. This role will partner with Amazon Logistics, Data science, Finance, Transportation and internal stakeholders (including Print on Demand) while owning the product roadmap strategy and execution. The Senior Product Manager work will directly influence the shopping experience of millions of customers by improving their shopping experience and championing this vision across the company will be a key part of your role.About the team:The Books Operational Excellence team operates cross-functionally, partnering closely with Retail, Operations, and Technology teams to deliver results. This is a highly visible position that includes interactions with leaders across the organization – from senior Books leaders through systems and operations managers – to drive alignment and deliver results.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Amazon Web Services (AWS) is looking for a senior compliance specialist to help drive implementation of a compliance-focused hardware certification program for AI/ML and Liquid Cooled hardware. This program will support AWS’s product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for product safety, electromagnetic compatibility (EMC), radio frequency (RF), energy efficiency, and restricted substances. The certifications program will engage suppliers, track global certification status of products, collect, validate, and archive compliance documentation, and track expiration of certifications and obtain renewals. The certifications program will interface with the compliance engineering team, hardware development and business teams, supply chain and logistics, equipment suppliers, third party test labs and certification agencies, and regulatory bodies. You will report to the Senior Manager, Product Compliance Infrastructure and be part of the product compliance function within AWS’s Global Trade and Product Compliance team (GTPC) that ensures that all equipment procured for use in AWS data centers, as well as equipment sold or provided to customers, satisfies global regulatory requirements. AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, and enterprise applications, to help organizations move faster, lower IT costs, and scale. You will be a part of a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and innovative people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand, including all product certification/safety regulations. Key job responsibilities1. Drive implementation of a compliance-focused hardware certifications program.2. Build programs for sustained operational execution and build stakeholder relationships.2. Collect, validate, and evidence of compliance at the product and country level across a large portfolio of hardware products. Provide real-time compliance status of equipment to key business partners.3. Manage relationships with test labs and certification agencies, including contracting and budget.4. Track certification expiration and manage renewal of certifications.5. Design and drive scalable processes within a Quality Management System (QMS) to ensure consistent compliance with product regulatory requirements around the world. 6. Partner with key stakeholders to help define program strategy, project plans, and manage technology implementations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years’ experience with product compliance issues, preferably within a technology company.- Knowledge of product certification processes and global market access requirements.- Experience in large-scale project management roles, preferably in product regulatory compliance- Experience working with test laboratories/certification bodies ...

The Finance Operations Business Partnership (BP) team is seeking a Senior Manager who will be a key member of the Finance Operations (FinOps) Global AWS BP team. This individual will be responsible for driving AWS order to cash (O2C) performance. This candidate must have passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes.This role will be a key driver of critical improvement initiatives, adopting a programmatic approach to the continued development of the FinOps support model. This includes driving ownership of key deliverables across these businesses, tech teams, and other stakeholders in order to implement scalable solutions. The role will use complex problem-solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.Key job responsibilitiesDrive program objectives – Define problem statements and assess entitlements, define success metrics/goals, manage or support implementation activities, including communications for program/process rollout and ongoing support.Scale services and tools – design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic.Develop and maintain effective partnership between Finance Operations, and O2C stakeholders.Identify and drive opportunities for improved cash flow, margin or productivity improvements related to vendor payments and receivables.Support operational escalations effectively to ensure root cause analysis and effective problem resolution.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- 3+ years of performing financial and ad hoc analysis using data reporting tools experience- 10+ years of positions that require analysis and reporting financial results experience- 8+ years of Accounts Receivable or Account Payable experience- 8+ years of applying key financial performance indicators (KPIs) to analyses experience- 8+ years of building financial and operational reports/data sets that inform business decision-making experience- 8+ years of creating process improvements with automation and analysis experience- 7+ years of directly managing and leading a team of 10+ members experience- Bachelor's degree in finance, accounting or related field ...

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining regulatory and authority relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a highly motivated senior industry expert to join our Government Compliance and Authorization Team. As part of the team, you will own and lead a strategic element of our US Government Compliance Program (e.g. FedRAMP, DoD). Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the US Public Sector Market. You should be an experienced and industry professional who has the ability to understand IT and compliance processes, evaluate opportunities for improvement, and to be able to drive innovative campaigns across organizations and teams.Key job responsibilitiesEvaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.Leading and managing projects and campaigns with excellent project management skills.Creating operational mechanisms to address recurring escalation patterns and persistent challengesSimplifying and decomposing security compliance requirements into clear technical specifications and policiesSetting the vision and connecting the vision between technology, business strategies and requirements Communicating to senior leadership the status and key deliverables of team initiatives, seek diverse opinions and lead improvement efforts. Leading EscalationsInfluencing incoming and present regulations, legislation, mandates and standards for the betterment of AWS and our customers and reduce the impact to our internal and external stakeholdersFielding and addressing requests for team support in collaboration with internal and external stakeholders.Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.Bridging communication with both technical engineering and business teams to successfully capture and implement business requirements.Transforming raw thoughts into clear technical documentation and/or direction.Operating a quality rhythm of the business for managing compliance expectations.Using high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. Leading a large, challenging initiative. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS-Bachelor's Degree in Cybersecurity or other related fields, or equivalent experience.-7+ years of experience in project/program management in a technical field.-5+ years of IT security audit, compliance and/or relevant Federal regulatory experience.-3+ years of FedRAMP or NIST compliance program assessment experience. ...

Not many teams aspire to zero. Welcome to the Worldwide Returns & ReCommerce team (WWRR) at Amazon.com.Amazon's WWRR is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.This role owns strategic product/program execution while owning the roadmap for RLS (Reverse Logistics Services) in partnership with product/business/tech teams from other orgs. This role will own the product feature development, enhancement and execution for Returns Transportation programs across product/tech orgs. This role offers working in a fast-paced environment with high leadership visibility.The successful candidate is a strong general athlete with product, program or general management experience. You thrive in ambiguity and have a willingness to roll up your sleeves to do whatever is necessary in a start-up environment. You are able to energize others with your vision, you have strong communication skills, are a great partner, and are able to influence at all levels of the organization. This role involves a wide range of problem-solving and will require the ability to identify opportunities with limited oversight, form strong recommendations supported by robust analysis, and build consensus and a plan of action around a common solution.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Do you have an obsession for customers and a strong interest in building innovative solutions? Do you have proven analytical capabilities, ability to multi-task and thrive in a fast-paced environment, exceptional communication and project management skills, and ability to dive deep, root cause and permanently eliminate hazards and risks? The Workplace Health & Safety (WHS) team is seeking a qualified Principal PM to build programs that create a safe workplace and build a world class safety culture in midst of Amazon’s explosive growth. In this role, you will dive deep into Fulfillment Center (FC) Processes, identify risks through data and first-hand experience, build programs and improve processes to eliminate risks, and influence Operations to sustain a culture of safety. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization. The PM role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of FC Operators and Associates. In this role, you will work cross-functionally with members from various teams, including Operations, AFT, AR, IB Supply Chain, Launch, S&OP, Capacity Planning, Finance etc. to deploy solutions at scale. The successful candidate:- Is smart, hard-working and creative person who loves solving difficult business problems and loves ‘getting things done’- Can think big and develop and nurture new ideas, while simultaneously apply high standards to weed out ideas that are less impactful- Brings strategic business context to decisions made across groups. Is comfortable collaborating and influencing team members, working with development teams and other business groups, and presenting projects to senior leadership on a regular basis- Has the ability to partner to build and execute on new initiatives and roadmaps each year- Will compile, manage and report on weekly project metrics and be responsible for leading many high profile meetings to align on project requirements- Builds relationships and identifies with stakeholders across the organization- Has the technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams- Has fulfillment center operational skills to identify and implement solutions that scale with our scaleAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

We are seeking an experienced, self-directed Senior Program Manager (PM), Business Operations to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. As a business operations leader, you will be at the center of driving the rhythm of the business for AADA PXT, leading mechanisms for the leadership team to build and operationalize plans that power our businesses. You will also lead initiatives to engage the broader PXT organization in these plans, helping inspire and create a sense of purpose and community by linking our team’s work with broader PXT’s strategic plans.The Sr. PM, Business Operations leads a diverse portfolio of strategic and operational initiatives. This includes driving project management, organizational effectiveness, and critical HR functions to ensure the success of the business. With a high degree of ambiguity, you will need to adopt both a strategic and scrappy approach, translating big-picture goals into detailed execution plans.The ideal candidate excels in navigating ambiguity, seamlessly moving between the details and the broader context. Partnering closely with the leadership team, you will develop and drive core operational processes, people-focused programs, and aligned communications – all while maintaining a firm grasp on the organization's overarching business cadence.Strong candidates are curious, customer-obsessed, and possess impressive project management skills with the ability to influence at all levels by using a strong business and HR acumen, outstanding communication abilities, and a willingness to roll up your sleeves to get the job done. Thriving in a fast-paced, high-visibility environment, you will spearhead new initiatives that require cross-functional coordination, driving projects and priorities to resolution.The ideal candidate thinks strategically, writes compellingly, and organizes effectively, all while earning the trust of the team and key stakeholders. If you're ready to leverage your talents to enable transformation and drive positive change, this could be the exceptional opportunity you've been seeking.Key job responsibilities• Develop and drive mechanisms and forums to scale, drive collaboration, increase innovation, and build community across the AADA PXT ecosystem.• Lead the business cadence for AADA PXT including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.• Drive monthly and quarterly business reviews for AADA PXT leadership.• Develop and execute an engagement plan that increases connection and learning across the AADA PXT teams.• Provide strategic guidance to PXT leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.• Design and facilitate offsites, meetings and summits for AADA PXT leadership and employees as needed.• Develop, evolve, and deprecate mechanisms and processes to increase operational efficiency.• Serve as program manager for key projects as needed, driving the strategic vision and project execution forward.• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement • Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners • Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format • Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization • The ability to think big but also not be afraid to "roll up your sleeves." • The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutionsBASIC QUALIFICATIONS• Bachelor’s degree• 5+ years of experience in a project/program management or related role• Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Experience using data and metrics to determine and drive improvements • Strong verbal communication and advanced writing skills ...

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV’s, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. As a part of this team you would work on technology product management for an exciting and confidential initiative in the middle mile transportation organization. You will regularly interact with executive leadership and work with business and development teams to define the product strategy, create the product development road map, and lead technology architecture and execution. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deep into business and technical domains. As a multi-discipline leader, the buck will stop with you - you will work alongside the engineering (dev and QA) organization. You are expected to have an established background in technology product development, excellent program management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating mobile applications, web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful. Prior experience in risk and compliance disciplines will be a big plus as well. Come and see for yourself why we are one of the most admired companies in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history!. At Amazon, we hire hands-on managers at all levels. The leader must be able to dive deep into the details on business, operations and engineering. We need technical, detail-oriented leaders who can build and grow organizations.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

At Amazon, we’re working to be the most customer-centric company on Earth. If you’d like to help us make history, here’s your chance to accelerate our growth and ability to serve our customers as an HR Program Manager, M&A.The HR Program Manager, M&A will partner with the internal Amazon HR (known at Amazon as People eXperience and Technology or PXT) Centers of Excellence, Business HR Business Partners, Corporate Development Integration Leaders, and acquired leadership teams through all phases of a M&A project. This role will be based in Seattle, and will partner with team members to support acquisitions across all geographies and business lines.The ideal candidate has a passion for process and operational improvement, can think creatively to deliver innovations on behalf of customers.The right candidate will possess a hybrid program/project management background with experience participating in and ideally leading initiatives as well as experience across varied Human Resources workstreams. Our team works in a fast-paced, global environment and someone who thrives working on high-profile projects, enjoys travel and is comfortable interacting with a wide range of HR and business professionals across all levels would be well-suited for this role.Key job responsibilities- Partner with the HR M&A team and support on all aspects of a deal, including tactical and operational support, from due diligence through post-close integration.- Help to continuously improve the M&A program & tools at Amazon by identifying ways to improve the employee or customer experience – via automation, simplification or other types of process improvement; partnering cross-functionally to influence and implement change.- Partner with key HR subject matter experts to deliver solutions for integration issues such as: immigration, recruiting, benefits, compensation, payroll, time and attendance, retirement plans, stock/equity, HR compliance, employee relations, organization design, diversity & inclusion, talent management, and performance management.- Drive appropriate M&A and country due diligence and integration activities, including job leveling together with other relevant HR functions.- Provide excellent customer service to all stakeholders by helping to resolve any issues/questions.- Ensure M&A HR tools, best practices and lessons learned are implemented and communicated within the internal HR teams.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of complex cross-functional change management experience- Bachelor's degree- Experience writing strategy documents for executive audiences with clear recommendations in the midst of ambiguity ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Delivery Central Operations (ADCO). Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.*This role requires travel up to 10% of the quarter.Key job responsibilities- Own the program roadmap for improving business results- Manage and oversee various cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Undiscovered Small Business Accelerator (USBA) is seeking a Senior Manager, Business Operations to support the Growth Accelerator organization. This position will 1) drive operations mechanisms, reporting directly to the L8 leader, manage internal and external cultural engagement and overall employee satisfaction, 2) partner with the leadership team to develop and drive operational processes such as business reviews, finance and operations, goal management, AURIS, all-teams meetings and have general ownership of the organization’s business cadence and, 3) work closely across USBA cross-functionally with 3P teams, and business partners from Finance, HR, Legal, and Recruiting to ensure structure, prioritization, and programs tracking that execute on the USBA vision. The ideal candidate influences successfully at all levels, thinks strategically, is a talented writer, a strong organizer, takes initiative, and operates effectively across many teams. The candidate will thrive in ambiguous situations, navigating between the details and big picture, and playing the primary role of owner of our organization’s most visible documents including: monthly and quarterly business reviews, annual operating plans, 3-year vision plans, and the supporting artifacts, including but not limited to plan of record, resource planning and resource management. Able to succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This candidate will develop and drive high-level strategic initiatives, but can also roll up their sleeves, dig in, and get the job done. This role will leverage business acumen, leadership experience, technical skills, and influence over authority to promote alignment and deliver data driven results. Being able to anticipate bottlenecks, escalate effectively, anticipate and make trade-offs, and balance the business needs versus technical constraints. The ability to take large, complex projects, break them down into manageable pieces, develop functional specifications, and deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to employ scalable mechanisms, and leadership are essential to success in this role.Key job responsibilitiesKey job responsibilities:• This detail-oriented leader will wear many hats, as a business liaison working across other teams at Amazon, and as a thought leader and business partner for the organization• Design and manage operating mechanisms to drive the rhythm of the business across the Growth Accelerator organization• Responsible for driving the creation and maintenance of operating plan (OP) documents and other business documents, identify potential risks and opportunities, and surface insights to management to improve the health of the business• Support the leadership team (LT) on strategic direction, goals & operating priorities, team engagement, and operating performance management priorities. Specifically, all related headcount and costs aligned to OP• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, review of VP+ documents• Standardize and scale best practices and learnings across the organizationLead monthly reviews with leaders to maintain alignment of programs and solutions to strategic roadmap and OP documents• Ensure programs are coordinated across the organization by establishing a cross-functional governance model• Facilitate reviews of future-facing ideas with the LT on a monthly basis to drive progress on programs and pre-empt escalations and issues• Align and execute agenda/topics for leadership offsite meetingsBASIC QUALIFICATIONS- 7+ years of program or product management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree in management, business administration, economics, engineering, or marketing- Experience working with, presenting to and influencing senior executives up to VP level ...

Do you have a passion for applying cutting edge technologies and automation in traditionally manual processes? Do you have experience in finding innovative solutions to scale security controls across diverse teams and technologies? Do you have ideas about influencing the future of how AWS delivers assurance for its customers? At Amazon Web Services (AWS), Security is our highest priority. Come, join a creative team at Security Assurance dedicated to engaging with our most regulatory and security conscious customers. We solve customers’ most challenging regulatory compliance, audit, and risk management requirements to provide customers with the confidence to operate their most sensitive workloads securely on AWS. We are looking for an independent, passionate, and deeply knowledgeable leader with experience and expertise in developing and implementing compliance and assurance programs in global environments. You will join our team in helping customers understand how our infrastructure is designed, operated, maintained, and protected in accordance with global regulated industry standards. You will engage AWS customers to rationalize and satisfy their audit, compliance, and risk requirements specific to AWS. A successful candidate will have deep knowledge of regulatory compliance, audit, and risk management principles. We are looking for an experienced industry professional who understands complex IT and compliance processes, and evaluates opportunities for improvement.The successful candidate is one who loves working across many stakeholders, including internal and external customers, to design solutions for compliance challenges. You are passionate about the security of the cloud and you want to solve real business problems. You are a technically experienced and innovative security, compliance, and audit professional who has the ability to understand IT processes, communicate clearly and transparently with customers, and to be able to drive innovative process changes through multiple organizations and teams. You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives and be able to collaborate with others to drive simple, scalable solutions to meet customer and regulator expectations. You will have an opportunity to work directly with senior leadership within AWS to improve AWS’ ability to demonstrate assurance for regulated customers.Key job responsibilitiesIn this role, you will be responsible for the following activities:- Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS security activities and control implementations to articulate compliance implications to both customers and internal/external audit functions.- Develop understanding of regulated industry compliance requirements and communicate how AWS control activities meet customer obligations.- Simplify and decompose security compliance requirements into clear technical control specifications and policies.- Field and address requests for team support in collaboration with internal and external stakeholders.- Liaise with customers, regulators and auditors, articulate control implementation, and describe considerations for applying security and compliance concepts to a technical cloud environment.- Apply a working knowledge of global information security regulation and policy to articulate customer and control impact and drive alignment to AWS controls.- Implement mechanisms to address key business trends, recurring escalation patterns, and persistent challenges.- Identify deep, actionable insights of our global assurance capabilities to enhance the program, with an emphasis on efficiency and scale.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 7+ years of experience in either risk management, audit, or compliance in regulated industries or a provider of services to regulated industries.- 7+ years of experience in program or project management in technical environments.- Experience working with technical compliance frameworks / programs, such as NIST, ISO, PCI, GDPR.- 1 or more industry-recognized assurance, risk, compliance, or security professional certifications (e.g., CISA, CISM, CRISC, CISSP, CCSP, AWS Cloud Security Practitioner). ...