Project/Program/Product Management--Non-Tech

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ America's Data Center Supply Solutions (DCSS) Team works to deliver capacity supply solutions across multiple regions to meet the needs of customer demands. We are a team of highly motivated professionals who enable the capacity needed to support AWS customer growth and optimize the largest cloud services company on earth!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a member of the AMER DCSS Real Estate team, you will manage the processes and tools needed to support incoming supply opportunities to meet customer demand. This role’s primary responsibility is to source opportunities for improvement across systems and processes, partner with other regional teams within the organization to drive standardization, and implement global solutions while improving the customer experience that delivers visibility to senior leadership. This role will also play a role in sourcing new opportunities.Key job responsibilitiesCollaborate and partner with business teams to define and solve problems that impact customers.Identify predictors and causes of business related problems and implement novel approaches related to forecasting and prediction.Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations.Build relationships, identify stakeholders, and influence other teams across organizations and external teams.Define analytical approaches to uncover new insights and formulate recommendations that improve processes.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.The CPI Team is seeking a Cluster Manager to oversee a team of Data Center Project Managers and serve as a liaison between our internal operational, technical, and business partners. Ideal candidates are energetic, strategic thinkers, and possess the ability to develop and deploy innovative solutions to address team challenges. This role requires a hands on approach to management that starts with understanding the problem and working with customers and partners to solve it. The candidate will have a high bar for quality, must have written and verbal communication skills, and must be able to leverage data to drive improvements within their team. The scope of projects that the team will manage include improvement of electrical, mechanical, fire systems, and building automation systems. A fundamental understanding of these systems is required, as the manager will be expected to technically understand the work the team executes on a regular basis.You will be required to manage the project workload and throughput of your team, prioritizing projects based on the impact to the business. You will be responsible for developing and sharing metrics that pertain to the team’s deliverables as well as managing the teams’ results against established deadlines. You will help drive improvements by working with partner teams to eliminate waste, increasing productivity and coach your team to do the same by delegating tasks and utilizing individual strengths.If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon data centers, then this may be the challenge you have been looking for! Only those who have worked within a data center environment or similar mission critical space need apply.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• 5+ years managing and building project manager teams including hiring, mentoring, and coaching• 5+ years of experience working in data centers or comparable critical infrastructure in an operational space - Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar experience• 5+ years of experience in contractor management – (Mechanical, Electrical, General trades) ...

Amazon FireTV is a leader in smart TV innovation, working with top global Smart TV Brands and Manufacturers to integrate Fire TV technology into 3rd party Smart TVs. As a Senior Product Operations Manager, you will be responsible for driving operational excellence and managing supply chain and manufacturing engagements with Original Equipment Manufacturers (OEMs), Original Equipment Manufacturers (ODMs), and Contract Manufacturers (CMs) to support successful product launches and business growth. This role is at the intersection of product development, supply chain, and partner management, requiring a blend of strategic thinking, technical expertise, and operational execution. You will drive the product operations vision and strategy, and develop roadmaps that help FireTV scale manufacturing partnerships, lower supply chain and product cost, and optimize operating models to deliver robust reference solutions that supports FireTV launches globally.This role demands strong program management, a deep understanding of hardware/software integration, and the ability to build and maintain relationships with external and internal stakeholders. You will work closely with engineering, launch, business development, marketing and executive teams to bring products and technology to market and execute innovations that enable Amazon and partners to scale. A successful candidate will be highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities that enables FireTV and partners to build products that customers love. Key job responsibilities• Lead the development of a multi-year FireTV product operations and supply chain strategy, aligned with business goals and customer needs.• Develop and execute the hardware and manufacturing roadmap, prioritizing features and improvements based on impact, feasibility, and alignment with organizational goals.• Act as the primary operations and supply chain point of contact for OEM/ODM/CM/Supplier partners, driving alignment on timelines, deliverables, and quality standards.• Build strong collaborative relationships and understand the technical and business requirements of FireTV partners, and guide the direction of production and change management activities to deliver program objectives.• Lead operational readiness for FireTV launches, coordinating across internal teams and external partners.• Make optimal trade-offs between schedule, resources and scope and manage dependencies across internal teams and external OEM partners to address major risks and ensure delivery of high-quality products on time, meeting global compliance and performance standards.• Design and implement scalable workflows to improve efficiency in managing multiple manufacturing and supplier partner relationships.• Identify inefficiencies in product development and launch processes, and implement scalable solutions with various analytics and software development teams to develop process automation, analytical tools and dashboards to track metrics, monitor SLAs, and automate risk management and partner engagement.• Proactively identify and address risks across supply chain, product integration, and manufacturing processes. Develop contingency plans to resolve potential bottlenecks and ensure smooth operations.• Collaborate with manufacturing partner to improve manufacturing mechanisms, capacity models, and UPH improvement. Report on progress, performance, risks, and recommendations to stakeholders and senior leadership.• Support testing, certification, and other quality assurance processes for partner products to meet Fire TV security, quality, and regulatory standards for global markets.• Partner with engineering, product management, marketing, supply chain, and legal teams to align on goals and drive operational success. • Ensure clear communication and accountability between Amazon and 3rd party partners. Clearly communicate complex operational strategies (inputs, outputs, rationale, gaps) and provide recommendations to senior management. Own regular reporting for business pulse such as Flash reports, MBRs, QBRs.• Proactively seek to learn, understand and import best practices across geographic locations to develop and maintain operational processes and policies.A day in the lifeThe role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, as well as external 3rd party partners (Suppliers, ODMs, OEMs, CMs). This role is a good fit for someone who thrives in a dynamic environment, is both creative, operational and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences. The ideal candidate has a passion for TV & video entertainment combined with an established track delivering break-out consumer technology productsAbout the teamAt the heart of the FireTV Product Operations team is delighting our customers. We are responsible for developing and executing a global manufacturing operations and supply chain that brings the FireTV experience to every home in the world. We leverage our collective expertise and strategic relationships with suppliers and manufacturing to deliver innovative technology, mechanisms, and automation that enhances Fire TV production, reduces cost of FireTV production, component lead times and time to market, and facilitates efficient scaling of FireTV globally.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products- Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership ...

We are looking for a entrepreneurial leader that is passionate about products, brands and food. In order to proceed forward, the candidate must be located in or near Seattle or willing to relocate to a Seattle based office. We are looking for a customer-obsessed, growth minded Sr. Product Manager to help identify concepts and bring them to commercialization. In this role, you will be in charge of identifying new product development opportunities for Amazon Fresh Private Brands, bringing them to market and managing the products business financials.The ideal candidate should be passionate about products, have strong product development skills, outstanding project management abilities, and be comfortable in managing, deep diving, and speaking to a large P&L (inputs and output drivers). They should excel in both strategic thinking and tactical execution, as responsibilities range from creating business plans to driving development. The candidate should also feel comfortable dealing with ambiguity and working in an entrepreneurial environment.Traits of success:- Understand market trends and build business cases for new product opportunities- Manage product lifecycle from ideation through commercialization- Have familiarity and experience in managing a financial P&L- Be a hard-working and creative person who loves products, loves solving difficult problems and "getting it done"- Be comfortable collaborating and influencing team members- Be responsible for building and executing on new initiatives and roadmaps each yearKey job responsibilities- Manage the P&L of a new product portfolio- Analyze market trends and create a roadmap of Private Branded food products for the year ahead- Manage food products through the commercialization steps from sourcing, through to ensuring it's on shelf in our grocery stores and available online. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamThe Amazon Fresh Private Brands team is made up of functions including Product, Marketing, Product Quality, Supply Chain, and Strategy & Scaling. Product team members are responsible for commercializing food products through the commercialization process, leaning on our key stakeholder teams to ensure we build customer-loved products.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition ...

The Customer Trust External Relations (CTXR) organization works to ensure positive public perception of Amazon's trustworthy shopping experience. We are the safest place for customers to shop online, and the customer-obsessed tools our teams build help ensure customers have a trustworthy shopping experience in our store every time with every product, whether purchased from Amazon or from the millions of sellers in our stores around the world.An important part of CTXR’s charter is finding opportunities to engage thought-leaders, policymakers, and media on the trustworthiness of the store and improving public perception of the industry leading work our teams do on behalf of our customers. CTXR also acts as an internal advocate to help teams increase positive perception of their work and a creative ideas engine for ways to improve external awareness and excitement around that work. We accelerate and strengthen third-party advocacy and partnerships to benefit customers and drive improvements within the retail industry.We’re looking for a high-judgement and self-motivated individual, with experience bridging business needs, high-value communications, and government or regulatory environments, to lead external relations and strategic engagements related to Amazon’s product safety initiatives. The candidate for this role excels at developing winning engagement and content development strategies, executing tactical plans, and delivering measurable results and positive impact. This role operates in a fast-paced, highly-ambiguous, frequently-changing environment, and will require a team member who has good judgement, excellent written communication skills, and is comfortable interacting with both internal and external leaders and working with cross-functional teams.Key job responsibilities- Help improve positive public perception of Amazon's product safety initiatives worldwide by creating and driving integrated project plans that have clear, measurable success criteria across multiple initiatives in multiple regions.- Work closely and collaboratively with design, program and product teams from partner teams, as well as Public Relations, Public Policy, and Legal to execute initiatives, proactively identifying opportunities and mitigating any risks.- Develop and maintain key relationships with third party stakeholders on product integrity issues.- Execute a range of external communications programs and events in support of initiatives and program goals, seeking to increase experimentation in storytelling and creative communications to educate and excite external partners.- Participate in conferences and external meetings focused on product integrity issues. This will eventually include frequent domestic and international travel (~20%).- Develop and deliver educational and training materials for both internal and external consumption.Bring a high energy, results-oriented and resourceful mindset and quickly take control of your responsibilities.This role reports to the CTXR lead for product integrity, increasing education and comfort among consumer groups, governments, regulators, policymakers, academics, and researchers about the work we do to ensure a trustworthy shopping experience.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with non-tech teams ...

As the TES Associate Construction Manager, you are a customer obsessed leader in the Amazon construction process. In this role, you will play an integral supporting role in the implementation of the facility network infrastructure, including new builds, retrofits and expansion. You will partner with internal customers and external stakeholders to earn their trust and engage as a team to deliver results. You will be charged to ensure information is being communicated to internal and external stakeholders in an effective and timely manner. Some key competencies of this position include; insisting on the highest standards, supporting the team to ensure that contracted resources deliver work meeting duration and quality targets, thinking big (seeking better ways to serve your customers), influencing internal stakeholders while holding them accountable for their actions, supporting construction managers to ensure all job internal and external team members are on point and maintaining schedules and budgets, helping to invent and simplify innovative solutions that allow for improved processes and results, and supporting more than one project in various locations. This opportunity combines construction engineering, planning, project management, facilities management, and contract management. The TES Associate Construction Manager position includes approximately 60% travel.Key job responsibilities• Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team. • Support the construction team to ensure that the skills and competencies of contract labor are appropriate to need and fit to undertake the work. • Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities. Striving for frugality and accomplishing more with less while identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. • Assisting in the coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Maintaining internal and external stakeholders up to date on all pertinent information through comprehensive and timely communication. A day in the lifeEach day you will act as owner at TES to ensure the safe on-time and in-budget execution of Amazon construction projects. Daily tasks in support of the team may be comprised of coordinating with contractors on projected changes and project status, ensuring contractors are meeting their contractual obligations, seeking sustainable environmentally friendly solutions throughout the construction process while implementing Amazon’s building environmentally friendly practices, and utilizing the Amazon information systems to record and update scheduling, budget, and other key developments. You may assist in negotiating terms of contracts with contractors all the while driving contractors to meet or exceed agreed-to schedules and budgets. Additionally, you will participate in weekly architect, owner and contractor (AOC) meetings providing input on root causes and corrective action. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything through design review, construction bidding, construction execution, and final hand-off to our customers. We are a diverse, upbeat, creative, team of engineers and managers working daily to develop the innovative physical assets our Customers expect and striving to be the Earth’s best employer. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS* Completed Bachelor’s degree in Engineering, Construction Management or comparable field. * 2+ years of experience as an Engineer, Construction Manager, or other Construction related disciplines* 2+ years of experience using Auto CAD as well as scheduling software (Primavera, MS Project or similar).* 2+ years project coordination experience from design phase through implementation and operation ...

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining regulatory and authority relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a highly motivated senior industry expert to join our Government Compliance and Authorization Team. As part of the team, you will own and lead a strategic element of our US Government Compliance Program (e.g. FedRAMP, DoD). Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the US Public Sector Market. You should be an experienced and industry professional who has the ability to understand IT and compliance processes, evaluate opportunities for improvement, and to be able to drive innovative campaigns across organizations and teams.Key job responsibilitiesEvaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.Leading and managing projects and campaigns with excellent project management skills.Creating operational mechanisms to address recurring escalation patterns and persistent challengesSimplifying and decomposing security compliance requirements into clear technical specifications and policiesSetting the vision and connecting the vision between technology, business strategies and requirements Communicating to senior leadership the status and key deliverables of team initiatives, seek diverse opinions and lead improvement efforts. Leading EscalationsInfluencing incoming and present regulations, legislation, mandates and standards for the betterment of AWS and our customers and reduce the impact to our internal and external stakeholdersFielding and addressing requests for team support in collaboration with internal and external stakeholders.Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.Bridging communication with both technical engineering and business teams to successfully capture and implement business requirements.Transforming raw thoughts into clear technical documentation and/or direction.Operating a quality rhythm of the business for managing compliance expectations.Using high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. Leading a large, challenging initiative. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS-Bachelor's Degree in Cybersecurity or other related fields, or equivalent experience.-7+ years of experience in project/program management in a technical field.-5+ years of IT security audit, compliance and/or relevant Federal regulatory experience.-3+ years of FedRAMP or NIST compliance program assessment experience. ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining regulatory and authority relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a highly motivated industry expert to join our Government Compliance Team. As part of the team, you will own and lead a strategic element of our US Government Compliance Program (e.g. FedRAMP, DoD). Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the US Public Sector Market. You should be an experienced and industry professional who has the ability to understand IT and compliance processes, evaluate opportunities for improvement, and to be able to drive innovative campaigns across organizations and teams.Key job responsibilitiesEvaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.Leading and managing projects and campaigns with excellent project management skills.Creating operational mechanisms to address recurring escalation patterns and persistent challengesSimplifying and decomposing security compliance requirements into clear technical specifications and policiesSetting the vision and connecting the vision between technology, business strategies and requirements Communicating to senior leadership the status and key deliverables of team initiatives, seek diverse opinions and lead improvement efforts. Leading EscalationsInfluencing incoming and present regulations, legislation, mandates and standards for the betterment of AWS and our customers and reduce the impact to our internal and external stakeholdersFielding and addressing requests for team support in collaboration with internal and external stakeholders.Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.Bridging communication with both technical engineering and business teams to successfully capture and implement business requirements.Transforming raw thoughts into clear technical documentation and/or direction.Operating a quality rhythm of the business for managing compliance expectations.Using high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. Leading a large, challenging initiative. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's Degree in Cybersecurity or other related fields, or equivalent experience.- 5+ years of experience in project/program management in a technical field.- 3+ years of IT security audit, compliance and/or relevant Federal regulatory experience.- 2+ years of FedRAMP or NIST compliance program assessment experience. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Join a diverse, dynamic, and enthusiastic team of environmental compliance professionals who play a leading role in air quality permitting and compliance at Amazon Web Services (AWS), where we have a history of leading the world in innovative technologies and services. As a member of the Air Permitting team, you will develop and implement environmental programs aimed at ensuring compliance with air quality regulations and standards in the Americas while also enabling AWS’s growth around the world.As an Air Quality Engineer you will play a key role in air permitting and air quality compliance for new and existing AWS facilities in the Americas (AMER) region. You will be the environmental representative on behalf of the AWS Environmental Team in AMER responsible for the successful delivery of air permitting projects. You will partner with stakeholders across AWS to develop standards and mechanisms that incorporate air quality permitting into the process of planning, building, and operating data centers. You will manage strategic air quality engineering and air permitting projects and provide regulatory compliance guidance for both design and operations teams. The Air Quality Engineer will also work with internal and external partners that include government entities, AWS regional environmental engineers, consultants, design, construction, operations and other key stakeholders. You will regularly engage with stakeholders; report to AWS Environmental leaders; and ensure risks to air permitting and compliance pathways are being appropriately identified, communicated, and managed.The successful candidate will have a strong track record of air quality engineering solutions and air permitting in North America, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for air quality compliance and sustainability.Key job responsibilities• Function as a leader for air permitting work in AMER by managing the preparation of air permit applications for new construction, modifications, amendments, and renewals.• Manage contracts and relationships with environmental consultants and testing firms to complete air permit applications and air dispersion modeling analyses.• Manage regulatory agency interactions for permit evaluation and processing, and new process and technology introduction.• Prioritize and manage multiple technically complex assignments concurrently.• Represent Amazon at appropriate levels with governmental agencies and throughout the company.• Review environmental permitting requirements for new power generation technologies, including both prime power generation and back up emergency power for data centers.• Identify permitting implications of both onsite and offsite power generation and supply to data centers (in front of and behind meter).• Identify applicable climate/energy regulations and implication on development of both traditional natural gas power generation and alternative/clean energy solutions.• Work collaboratively with energy, design engineering, public policy, capacity delivery, real estate, due diligence, and legal teams on large scale projects with undefined scope and drive towards sustainable long term energy supply solutions.• Knowledge of/experience with natural gas and hydrogen based energy generation.• Must have experience with Title V, NANSR, and PSD air permitting in the US.• Must have experience with data center permitting and compliance.A day in the lifeThis role's primary focus is to function as an environmental air quality engineering leader and implement centralized management systems that support AWS growth and compliance in the Americas. You will work directly with partner teams throughout the data center development lifecycle to encourage sustainable air quality development and design and to ensure compliance compliance with local, state and federal air regulations. Beyond the day-to-day responsibilities, you will monitor and review evolving and emerging air quality permitting/modeling regulations; you may be required to assess impact(s) of regulatory changes to AWS and propose course of action.The AWS Enviromental team is a dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for architecting and implementing AWS’s global environmental programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective compliance strategies that support current and future business objectives while ensuring compliance with environmental regulations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of experience with air quality regulatory assessments and air emissions evaluations, serving as an environmental technical resource, program specialist, or program manager • 5+ years of experience with air permitting at local, state (e.g., minor source/synthetic minor source), and federal (e.g. Title V, NSR, PSD) levels • 3+ years of experience with air dispersion modeling analyses (AERMOD) in support of air permit applications and NAAQS evaluations• 3+ years of experience with engine specific regulations including 40 CFR 63 Subpart ZZZZ and 40 CFR 60 Subpart IIII ...

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end healthcare compliance solutions. Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure WW customer safety. About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience handling confidential information- 3+ years of program or project management experience ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Over 2 million Sellers sell on Amazon Marketplace and we obsess over providing world class support to them.Across stores, an unprecedented wave of legislations started impacting our selling partner experience, constraining selection and jeopardizing growth. To address this, we are seeking a diligent and experienced De-risking Program Manager to join our team and support with the implementation of the Three Lines of Defense (3LoD) process specifically tailored to address account and product compliance regulations impacting our 3P business worldwide. As the De-risking Manager, you will play a crucial role in identifying, assessing, and mitigating legal risks associated with one or more program level components, ensuring compliance with regulatory requirements and helping de-risk sellers by working across stakeholders to build awesome seller experience which requires least amount of effort for sellers. This is a unique opportunity to manage a product and program setup that has multi-billion-dollar impact for Amazon. The candidate should have strong communication skills to work closely with stakeholders across multiple stores and functions. This is a high visibility role across WW Director and VP groups at Amazon and will own the VP level goal to deliver seller GMS de-risking at 95% pre-enforcement.In this role you will:• Initiate, define, plan and manage the roll out of the program features and enhancements required to de-risking process and tools based on requirements across legislations in the account and product compliance space • Own creation and alignment of seller enforcement strategy for high-impact regulations across legal, policy programs, 3P & CT (Customer Trust) leadership stakeholders• Work with global account management teams to drive seller outreach and de-risking goals• Own weekly and monthly reporting on the state of the initiatives you own. Utilize metrics to deep-dive into issues, shape risk appetite of leadership & and uncover business-driving trends and patterns• Manage engagement with multiple stakeholders in US, China and EU including Tax, Legal, Operations, Tech, Compliance, Customer Trust Policy programs and FBA.Key job responsibilities1. Align on enforcement strategy with Director (& above) leadership – Enforcement action type, tool, RACI matrix etc.2. Launch & track key controls – Impact to Strategic Sellers/HVL/AHA, PRE, reason code setup, classification audits, etc.3. Onboarding to deliver standard seller experience through Account health dashboard, account health rating, communications4. Deploy all de-risking channels (8+), tracking derisking, weekly leadership reporting, monthly goal reportingA day in the lifeBe the Voice of Seller as teams across Amazon plan implementation of new regulations, Present & negotiate on enforcement strategy on seller's behalf, Partner with teams to implement derisking channels across regulations, Track rate of derisking for each regulation at channel/seller/store level, Dive deep on seller feedback on Amazon's pre & post enforcement experience and drive process, program, technology improvements.About the teamThe Selling Partner Trust & Account Compliance team strives to ensure that sellers feel confident in growing their business with Amazon. We do this by reducing unnecessary or excessive disruptions to sellers’ businesses and improving transparency into our actions. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon’s mission of being Earth’s most customer-centric company.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of managing stakeholders in cross-functional project experience ...

We are seeking a dynamic and experienced risk management expert to lead and enhance our WWOS Risk Resilience - People Risk Team. This individual contributor position offers an exciting opportunity to shape and mature our People Risk management program, ensuring the security and continuity of our global operations network. The ideal candidate will be creative, curious, and highly motivated, with a proven track record of building robust risk programs and developing comprehensive policies, processes, governance structures, and frameworks.The successful candidate must appreciate that an effective Risk Management Program works best when tailored to the unique structure and business model of the organization. They should be able to implement solutions without creating unnecessary friction or disruption for the internal customers it serves. A passion for relationship-building and an intense desire to understand how escalation and crisis response can best operate within the organization are critical to this role.As the Senior Manager of Risk Management, you will be expected to constantly think about how the program can better serve WWOS and internal stakeholders. This leadership position requires the ability to clearly and confidently articulate the value and findings of the People Risk Management Program, inclusive of VCE, StrengthScope and other key People Risk programs to business leaders. You will lead efforts to enhance and optimize the existing People Risk - VCE Management Program, develop and implement strategies to ensure operational continuity, and collaborate with internal stakeholders to create efficient, non-disruptive risk management processes.Key responsibilities include managing and investing in the VCE program to ensure it continues delivering the intended people risk mitigation benefits. You will need to address critical areas such as Abnormalities Management, Exception Process Management, and System Integration Considerations. Additionally, you will explore opportunities to extend VCE outside EMEA, while navigating challenges such as integrating with other systems, and the availability of supportive data.If you're ready to make a significant impact in a dynamic, fast-paced environment and have a passion for risk management, portfolio, program and operational excellence, we want to hear from you. This role offers the opportunity to play a pivotal part in safeguarding our operations and driving continuous improvement in our people risk management practices, ultimately contributing to the success of one of the world's leading customer-centric companies.Key job responsibilities- Lead the strategic expansion of the VCE (Veritas Evaluation) program into new geographic markets, collaborating with regional Security & Loss Prevention and cross functional teams to develop tailored question banks. - Conduct comprehensive studies of global candidates check processes to identify opportunities for VCE implementation. - Oversee complex VCE and People Risk assessments, implementing mitigation plans aligned with organizational risk appetite. - Develop and implement strategic goals and initiatives impacting WWOS and critical stakeholders. - Transform risk program delivery through standardization, optimization, and automation. - Support security and loss prevention People Risk programs, contributing to global capabilities and kingpin goals.- Implement global standards and assist in developing risk frameworks.- Collaborate with field teams on business impact assessments and escalation objectives. - Develop and track VCE and StrengthScope risk management goals, including metrics and KPIs. - Present findings, change management and strategies to leadership. - Support Risk & Resilience - People Risk teams across regions. - Continuously evaluate and refine the VCE program to ensure adaptability in addressing diverse global risk landscapes.A day in the lifeAs the Senior Risk Manager, you lead critical People Risk Programs, overseeing VCE, StrengthScope and other initiatives. You translate complex threats into actionable risk assessments and mitigation strategies, developing a robust risk governance framework for consistent global application. Your role spans managing WWOS Risk & Resilience - People Risk operations to advising on new delivery models. You monitor threats, drive preparedness, and implement solutions, adapting to changing conditions. Engaging internal teams, you identify and remediate control deficiencies. You present assessments to stakeholders, aligning strategies and coordinating global risk management efforts. Balancing strategic and tactical responsibilities, you develop goals and manage team operations efficiently. Partnering with diverse stakeholders, you foster a culture of people risk awareness across the organization's global footprint.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThe WWOS People Risk Team is dedicated to mitigating person-centric risks through proactive and holistic solutions. Our vision is to safeguard Amazon's workforce, assets, and brand while fostering a secure and empowering environment for every employee. Working closely with WWOS, PXT, Security and Loss Prevention, and other key stakeholders, we secure Amazon's supply chain end-to-end and prioritize People Risk/Security in business conversations. Our team creates and maintains risk frameworks, provides assessments, preparedness strategies, contingency planning, and incident response services. We operate on strategic, tactical, and operational levels, implementing standardized policies and leveraging technology to enhance consistency and effectiveness. Our focus areas include People, Inventory, Operations, and Process Risk, with additional support for Incident Management, Large Scale Events, and Resiliency.BASIC QUALIFICATIONS- Bachelor's degree in Risk Management, Business Administration, Security Management, or a related field.- 7+ years of experience in risk management, security operations, or a related field, with at least 3 years in a leadership role.- Proven experience in developing and implementing risk assessment frameworks and mitigation strategies on a global scale.- Demonstrated ability to manage complex, cross-functional projects at scale.- Experience with personnel risk management tools and techniques, preferably including familiarity with systems similar to VCE or StrengthScope.- Demonstrated ability to adapt quickly to changing priorities and manage multiple projects simultaneously in a fast-paced environment. ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Principle, Program Manager for Amazon Flex in the Worldwide Marketing & Communications team. In this role, you will own, develop, and drive key global programs, processes, and mechanisms to improve the effectiveness and efficiency of the organization. This role is responsible for developing and leading processes for inspecting and reporting progress against global goals and standards; driving a centralized, comprehensive understanding of key performance indicators; and managing critical organization-wide performance and roadmap review mechanisms. The successful candidate will be self-motivated, passionate, highly analytical, detail-oriented, possess solid interpersonal and communication skills, and be comfortable working independently to deliver results. You will work cross-functionally and across geographies with stakeholders at all levels. You think strategically, write effectively, and plan accurately to execute and deliver on weekly, monthly, quarterly and yearly objectives. You effectively coach functional leadership and partners on operational policies and tools, and drive holistic operational excellence across the organization. Key job responsibilities• Own strategic planning, execution, and reporting for key global programs.• Ensure alignment on overall strategic goals, standards, objectives and key results, and metrics for planning cycles.• Analyze business performance, including defining and tracking KPIs, issue identification and resolution, in support of organizational goals.• Create and manage key reports and mechanisms in support of the organization. • Drive operational optimization and efficiency, maintaining and improving global tools and processes.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon is building a world class last mile operation that exceeds the expectations of our customers. To meet this goal, Amazon is continually working to provide optimized services through new products and processes. Amazon is seeking a Principal Product Manager for North America Vehicle Redeployment to create value in our fleet processes. This leader will work with complex processes to implement innovative approaches to a traditional fleet business environment. Amazon is looking for a leader that is comfortable working with external partners and driving initiatives across multiple organizations to positively impact our customers. This leader will have a track record of inception to implementation ownership and successfully delivering results. Key job responsibilities•Define product vision, strategy and roadmap - building and launching products that support fleet flexibility•Partner with cross-organizational teams (across function, level and geography) to influence the development and launch of new products and services•Own and manage the product roadmap (end to end experience), making data driven tradeoffs, and balancing customer needs versus technical or operational constraints•Make smart tradeoffs, coordinate dependencies, and maintain communication to to guarantee smooth and efficient product delivery•Write Press Release Frequently Asked Questions (PRFAQs) critical business docs to influence strategy and funding•Deep dive into data to understand user behavior, uncover insights and monitor launch / product performanceBASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

At Amazon Web Services (AWS), Security is our highest priority. The Regulatory Operations team within AWS Security Assurance is responsible for demonstrating the security controls of services offered by AWS. At AWS' scale, we invent new ways to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a person motivated to take on challenges with a technical background to be part of a growing regulatory team that analyzes AWS controls and articulates compliance to regulatory agencies. As part of the team, you will be seen as an expert in how AWS control systems and processes meet security and compliance standards. You will be a key liaison with AWS service teams, infrastructure teams, AWS Security, and related Amazon corporate teams. You will have the ability to dive deep, understand, document, and communicate IT systems and processes, and be able to drive innovative process changes through multiple organizations and teams.You are someone who loves working across many stakeholders to design solutions for complex compliance challenges. We have a team culture that encourages ownership, diversity, inclusion, and innovation. We expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong performing team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and willingness to disrupt the current processes to enhance a process, and always obsess over customers. You will join a team focused on creating unique customer experiences where ownership of the customer experience is key.The successful candidate is expected to be a leader who can deliver through high performing, diverse Security partners and who understands and sets a high bar for all parts of security. . Key job responsibilities- Participating in regulatory relationships, examinations and responsiveness.- Lead and manage areas of examination with excellent project management skills.- Communicate to team leads on the status and key deliverables of team initiatives, seek diverse opinions and coordinate improvement efforts.- Fielding and addressing requests for team support in collaboration with internal stakeholders. - Dive deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.- Operate a quality rhythm of the business for managing regulatory expectations.A day in the lifeYou will interact with various levels across Amazon to manage the collection and communicate information. You will serve as a point of contact and liaison with regulators. You will lead the strategic approach to the unique expectations of the regulator(s).You are a security expert that translates security policies, regulatory requirements, and customer expectations into security outcomes for Builders. We surface risks and develop effective mitigations to enable AWS Security Assurance to exceed our customers’ expectations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's Degree in Computer Science or other related fields, or equivalent experience.- 5+ years of experience in project/program management in a technical field. - 3+ years of IT security audit, compliance and/or relevant regulatory experience. ...

Global Fleet and Products (GFP) team’s mission is to provide the vehicles and services that enable Amazon to delight customers through our last mile operations within Amazon Logistics (AMZL). GFP manages a global fleet of last mile vehicles including internal combustion engine vehicles, regulated vehicles and electric vehicles. Amazon is looking for a Principal, Product Manager, to lead integration, testing, and scaling between preferred vehicle service products and automation technologies under development; i.e., to build a roadmap and operationalize technology improvements across our network of hundreds of delivery stations, thousands of Delivery Service Partners, and tens of thousands of vehicles. The maintenance and repair (M&R) team’s preferred vehicle service products include mobile maintenance, Fleet Service Centers, and utilizing 3P existing auto shops to service the AMZL fleet. Technology and automation opportunities include integrating automated vehicle inspection data that exists today with automated service scheduling; ingesting third party vendor data internally and partnering with the telemetry and predictive maintenance teams to begin servicing vehicles prior to vehicles going down for service; collating exterior vehicle inspection data with mechanical inspections to provide vehicle owners comprehensive service recommendations with available service capacity. The end goal is to maximize vehicle fleet health while leveraging automation tools that simply the service experience for Delivery Service Partners (DSPs) and operationalize throughout the network. This will allow DSPs to focus on what they do best – delivering to our customers. Amazon's Global Fleet and Products team is seeking to hire a Principal Product Manager to join the team to define and deliver strategic product and tech roadmaps for the fleet maintenance and repair programs and products. In this role, this senior leader will focus on building and leading repair solutions at scale for our Last Mile Fleet. This leader is be expected to manage multiple new products, programs, and value added services, concurrently, directly and indirectly. The Principal Product Manager contributes significantly to the overall fleet strategy and to build and maintain 3P repair provider relationships through their products and programs that support the long-term strategy. The leader owns creating the strategic product roadmap, gain senior leadership alignments and approvals for the roadmap, lead development and delivery of these products and programs through internal and external partnerships. The individual will have a strong track-record of delivering successful new products, programs and/or Value Added Service offerings at significant scale ($200M or more in total spend), senior leadership involvement with external vendors, and thought leadership within procurement, transportation, fleet or automotive.Key job responsibilities• Define requirements for product/service/program offerings for the repair of all vehicles in Amazon's last mile fleet including Internal Combustion and Electric Vehicles, working backwards from key stakeholders (e.g. Delivery Service Partners).• Develop strategic product vision and roadmap for execution with partner technical teams. • Build products to expedite vehicle service and improve uptime.• Engagement with senior leaders, both externally and internally• Negotiate strategic partnerships for repairing vehicles.• Deliver improved financial performance through vehicle uptime and service speed• Lead strategy for individual projects to support all the goals of the business, not just financial goals• Communicate expectations and requirements equally well with external and internal leadership teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary• Utilize exceptional problem-solving skills to work through difficult challenges• Travel 25% BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience leading cross-functional or new launch projects to ensure success- Experience using data and metrics to determine and drive improvements focused on the customer ...

The Global Vendor Management (GVM) Program works with HQ senior leadership from a highly selective group of global Amazon vendors, to support the growth of our mutual business and total relationship success across worldwide Amazon. We are a global strategic business development team, seeking a customer-obsessed individual with excellent business judgement, to build collaborative relationships with vendor executives and Amazon teams across all Amazon countries focusing on Sustainability.As a Program Manager, Global Sustainability, you will own the Sustainability vendor engagement strategy, working alongside Sustainability experts to influence product roadmaps and innovation across external and internal teams, driving Sustainable initiatives with Amazon’s largest vendors, and ensuring processes and ongoing mechanisms are scalable to deliver a best-in-class Sustainable experience for customers around the world. A successful candidate in this role is a storyteller, one with a passion for sustainability and a knack for taking complex concepts and turning them into easily understood campaigns.Key job responsibilities- Develop and implement Sustainability initiatives and goals for vendors worldwide. - Work with senior leadership at our largest vendors to build and drive Sustainable initiatives (such as sustainable shopping and sustainable product development).- Lead the vendor facing education of Amazon’s Sustainability work.- Develop, build and maintain positive relationships with internal program teams.- Collaborate closely with Amazon’s International Expansions and Global Vendor Management teams.- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders.- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.- Engage cross-functionally to execute test and learn plans to drive engagement and support key business initiatives in a scalable way.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Come help Amazon delight our customers by delivering packages faster than ever before! At Amazon, we're working to be the most Customer-centric company on the earth. One customer experience that we’re taking to a new level is how we deliver orders. Our goal is to exceed the customer expectations by ensuring orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we deliver pioneering new products and services in the last mile delivery space. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex Fraud and Abuse Control team is looking for a Program Manager who will be responsible for establishing scalable mechanisms by partnering with Tech, BI, Science, Operations teams to detect Fraud and Abuse patterns, scope programs to enforce DPs to reduce Fraud and Abuse behavior thereby promoting delivery quality and enhance customer experience. Program Manager will relentlessly focus on continuous improvement of the programs, diving deep into issues to uncover the root cause and systematically escalate to fix underlying defects. This role requires excellent dive deep, problem-solving leveraging analytical and data driven approach, succinct narrative writing and the ability to succeed in a fast-paced environment. An ideal candidate for this role should have proven expertise collaborating cross-functionally, building scalable mechanisms and communicating to senior stakeholders. Key job responsibilities- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics. - Development of the overall program strategy and scalable mechanisms, tactically driving teams in and outside of your organization to deliver.- Identify root causes and recognize Fraud and abuse trends through various data signals to solve ambiguous problems. - Ability to overcome obstacles and influence stakeholders to design and implement solutions to improve customer experience.- Work autonomously with minimal direction in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors. - Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects. About the teamAbout the teamThe Flex DEMS Fraud & Abuse Control Tech team (F.A.C.T.s) functions as the single threaded leader over Flex fraud priorities, and works with partner teams across Last & Middle Mile to implement requirements. We are responsible for technology and experiences that enable Flex to know our transporters, and detect and prevent fraudulent exploits by transporters across Flex globally. FACTs provides automated solutions to detect, substantiate, and prevent fraudulent actors/methods across the transporter journey, starting with pre-onboarding and ending with block completion and payment. We extend solutions to Last and Middle Mile where use cases overlap.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects & Investigations (SPI) team protects Amazon’s WW stores store by creating projects and programs focused on the detection of abuse at its earliest point and identifying the root causes, vulnerabilities or exploits to systematically address to prevent future abuse. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. The combination of our unique backgrounds and perspectives strengthens our ability to achieve Amazon's mission of being Earth's most customer-centric company.We catch bad actors and stop online fraud; It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. We are looking for an experienced Program Manager to own a portfolio of global risk mitigation programs partnering with teams across the company to design, build, and maintain processes focused around risk mitigation and enforcement. You will set the vision, direction and execution of key deliverables in the risk management space, developing business cases and requirements, and prioritizing competing opportunities. You will work with a wide range of global cross-functional teams to build protections, and partner with technology and science teams to build scalable risk detection systems, understanding customer needs, defining clear project plans and executing to high expectations in a fast-paced and highly visible delivery area. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions and deliverables will help proactively mitigate risk and empower partner teams in making high confidence decisions that are fundamental to protecting Amazon customers, selling partners, and will help maintain the overall health of Amazon's WW stores.Key job responsibilities- Manage an existing gating program, delivering difficult projects aligned with team goals- Use high-level judgment and data analysis to make complex risk mitigation decisions across WW stores- Build and maintain a solid understanding of the business problems, tools, workflows, and the interdependencies that pertain to your program area- Constantly focused on the larger business picture (i.e., customer experience, processes or problems, opportunities, etc.). To drive the right outcomes, you take the time to understand relevant business requirements and goals. - Ownership of the complete life cycle of one or more complex programs – identification and vision through scaling solutions and execution- Break problems into manageable pieces, ruthlessly prioritizing, and delivering results in an ambiguous environment- Own the execution and status reporting of the programs you own to senior leadership through both documents and business update meetings- Own partnerships with stakeholder teams and guide appropriate trade-offs, clearly communicate goals, roles and responsibilities.- Manage the overall roadmap and execution of your program, proactively mitigating any risks, and keeping the scope of effort under control. A day in the lifeThis role is focused on managing a portfolio of programs focused on the goal of proactively mitigating risk in Amazon’s WW stores. Each day is different as new behaviors and trends are constantly discovered. You will regularly partner with investigation and data experts to finetune anomaly detection mechanisms and intake requests from WW teams to quickly analyze and execute key functions to stop abuse. You will coordinate with internal partner teams understand their priorities, capabilities, and workflows to see how/if your program should interact with their tools and goals. You will be making decisions that drive the strategic vision of your program in alignment with broader organizational goals and working with partner teams across Amazon to collaborate around strategic initiatives. You are on the front lines of protecting Amazon customers and stopping abuse in our stores.About the teamOur team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with data analysis and/or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats and take ownership of hard to solve problem areas whenever possible. We speak 7 languages, write code in 3 (mostly self taught, on the job), and celebrate learning and taking risks. We encourage experimentation and curiosity while supporting each other to constantly learn and grow.Our work is to solve hard puzzles and identify what hasn’t already been discovered - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...