Project/Program/Product Management--Non-Tech

The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML and customer experience initiatives while maintaining an optimal SX as we grow.The Senior Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and regulatory compliance program as the business grows and evolves. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The manager will work closely with compliance, risk, operations, and technology teams to ensure the program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML and non-AML regulatory compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives (including product and region expansions) and develop appropriate AML/non-AML regulatory mitigations• Own the design and implementation of enhancements to AML/non-AML customer due diligence, reporting capabilities, and overall SX• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML/non-AML regulatory policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML/non-AML regulatory projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML and other compliance matters• Report on the performance, initiatives, and ongoing enhancements of the Account Compliance program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 6+ years of compliance, audit or risk management experience- Experience developing and implementing of standards, policies and programs or equivalent- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- 6+ years of progressive experience in AML compliance, financial crimes prevention, or a related field- Fair understanding of AML regulations, standards, and leading industry practices- Proven track record of leading successful program expansions and enhancements ...

Amazon’s Global Trade Services (GTS) organization plays a critical role in the movement of goods, software and technology across borders. The GTS Product team has the exciting mission to innovate and deliver data and technology solutions which support and automate program operations and unlock new business. We work with a world-wide team of compliance professionals, operations teams, software developers and regional business partners to enable continuity and growth in a dynamic import/export environment. The Senior Product Manager (Sr. PM) will be at the forefront of defining requirements and building features and/or net-new solutions to enable cross-border trade, improving efficiency, and solving for complex international challenges while still maintaining high quality standards. This person is comfortable with technical details and can participate in systems-related discussions. They have extensive experience deep-diving customer problems, defining a vision, managing an end-to-end product lifecycle, creating comprehensive roadmaps with clear milestones, and a proven track record of driving accountability across multiple partners. They are skilled at process improvement solutions and innovating in this space.The successful candidate is a strong thought leader who can prioritize well, communicate clearly, and partner effectively. This individual should be comfortable operating in an ambiguous environment to deliver sustainable, quality products and services in a high-growth environment where priorities shift rapidly. Influencing and team-building skills are essential for the success of this position. This person must be a customer-focused individual, adept at asking questions to identify a problem statement and get to the root cause. This position requires strong self-motivation and project management skills.Key job responsibilities- Drive scalable technical product solutions which ensure compliance with consumer product regulations - Work cross-functionally to understand all upstream and downstream impact of solutions implemented - Build roadmap, define features, contribute to system design discussions, and execute based on program needs - Communicate effectively with technical stakeholders - Partner with leadership, legal and other cross-functional teams to ensure product strategy aligns with program strategyAbout the teamAt Amazon, we're working to be the most customer-centric company on earth. We are a team of exceptionally talented, bright, and driven people. The Global Trade Services (GTS) team helps deliver hundreds of thousands of items each day, obsessing over the export and import compliance requirements globally so that our customers, vendors, sellers, and internal businesses can reliably send, transmit, and receive a broad range of products, software, and technology. The GTS Global Export team is dedicated to creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

**This role will be located in Tempe, Arizona.The Learning Manager (LM) is an active member of the Relay Operations Center (ROC) Leadership Team, driving and supporting site performance and network initiatives. The Learning Manager (LM) actively leads a team of managers and trainers including their development and overall productivity. The LM must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations, building support teams, Senior Leadership and external customers such as ACES, HR and Business Partners, LM’s drive positive impacts on the key business metrics including safety, quality, productivity and customer experience. The Learning Manager oversees the day to day operations of the learning organization within the ROC including, but not limited to, associate and manager onboarding/training and compliance with policies, procedures and standards.Key job responsibilities• Maintains proficiency, development, and compliance trainings, ensuring targeted metrics are achieved or exceeded• Manages their department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance• Sets and communicates goals and objectives across multiple teams including Finance, Operations, Support and Business Partners• Effectively contributes to the operational strategy, including both financial and learning inputs/outputs• Uses available data and tools to analyze and construct strategic plans which maintain and/or improve associate and leader performance• Continuous Improvement subject matter expert• Ensures processes and changes are communicated and that teams are prepared for implementation and adoption• Simplifies complex information to construct executable plans• Effectively composes verbal and written communication and identifies the appropriate forum for eachBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!The Surface Transportation organization is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.This Senior Program Manager will be responsible for building short-term and long-term vendor strategy, selecting and developing suppliers to meet Amazon’s long term requirements, performing detailed analysis of price and contractual terms, developing deal structure and defining negotiating strategy and establishing and managing contracts. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. The role involves day to day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient business models. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment.Key job responsibilities- Developing contracts through cost-effective and performance focused strategies;- Maintaining relationships with 3P vendors, while continually scouting for additional ones;- Evaluating and auditing contracts while seeking ways to improve and enhance the quality of services purchased and the timeliness of deliveries;- Conducting cost analyses and setting benchmarks for improvement;- Developing risk management procedures to mitigate losses in the event of capacity shortages;- Working closely with the company legal department to make sure contracts and terms are favorable;- Build effective stakeholder relationships, ensuring a high service level in terms of quotations and lead-times;- Partnering with internal customers to positively influence spending decisions;- Align with internal customers, Finance and Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics;- Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions.- Set the direction for the vendors to demonstrate a management style that encourages participation and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and cost managementBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- End-to-end negotiation experience, including identifying, developing and executing successful partnerships, including large-scale product development and/or technology relationships ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The role of a Retail Packaging Engineering Program Manager (Retail Packaging EPM) is to drive execution of the packaging user experience (UX) in support of product launches and sustaining packaging programs. This includes schedule creation and coordination with inter-disciplinary teams to ensure packaging structure and artwork is developed and approved on-time. In addition to creating the packaging plan, which includes a global workback schedule for structural development, testing, and builds (i.e. pack outs), the role requires Bill of Material (BOM) support, as well as Print On Demand (POD) labeling design and production.Key job responsibilitiesWorking closely with global, cross-functional team members (e.g., Packaging Engineering, Global Commodity Management, Industrial Design, Marketing, Product Management, Go-to-Market, Operations, Logistics, Technical Program Management), they define key aspects of product packaging via structural design, execution, test, and delivery; while motivating cross-functional teams to deliver the product(s), as per the program requirements.BASIC QUALIFICATIONS- 5+ years of design experience- Have an available online portfolio- BA/BS degree in Packaging, Engineering, UX Program Management, or related studies.- 7 years of relevant work experience in the packaging and/or program management field. ...

Amazon strives to be the world’s most customer centric company. To support that, Retail Business services (RBS), Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners. We enable brands to develop, launch and grow products to improve CX and their business in the Amazon store worldwide. We achieve this by building self-help tools, recommendation, business impact, customer preferences, and trends leveraging customer feedback. We are seeking a Principal Program Manager to lead our BX initiative. This role will build and develop products and self-help tools for WW brands to help them improve CX and grow their business, owns the vision and long-term roadmap, and drive teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products/program/offerings, define goals, prioritize features according to customer value, prepare launch & identify GTM strategies for the portfolio. The Principal Program Manager is a bar-raising communicator, both verbal and written, and is a well-respected leader within the business. This role requires the ability to influence across stakeholder teams to drive alignment and requires a highly effective and established leader to navigate effectively and develop the team. This role requires clear articulation of complex problems and proposed solutions and requires high judgement to ensure the right leaders are involved in decisions and regularly informed on progress. This role aligns teams towards clear priorities and advocates for investment delivering large, complex business initiatives, with clear mechanisms that audit progress towards shared goals and regularly reports results to ensure long-term business success. This leader collaborates across VP-level organizations including, Return and re commerce, Amazon Catalog systems & Services, Amazon Customer Experience Teams, Amazon Selling Partner Services and Amazon Private brands to join forces on shared Business Priorities.Key job responsibilitiesAs a Principal Program manager, BX in the team, you will:- Identify opportunities to improve Brand Experience on Amazon and translate those opportunities into product Mentor and guide the product and program managers in our organization and hold us to a high standard of product/program, technical rigor and excellence.- Design and lead roadmaps for complex self-help tools to help Brands while creating long term value for our shoppers.- Work with our engineering partners and draw upon your experience to make right trade-offs, unblock them and build synergies between multiple tech and product teams. - Be responsible for communicating our innovations to the broader internal & external teams, community.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Key job responsibilities- Develop, implement, and maintain Process Safety Management (PSM) programs and the Risk Management Plan (RMP) across all AWS sites.- Lead and facilitate Process Hazard Analysis (PHA), Layers of Protection Analysis (LOPA), and other risk assessment activities such as QRA.- Develop and establish policies, procedures, and standards related to process safety.- Collaborate with engineering, field HSE teams, operations, and other departments to integrate process safety principles into all aspects of the business.- Provide expert process safety engineering guidance and technical assistance to site management, stakeholder teams and operations leadership.- Develop and maintain emergency action plans (EAP) for each site.- Oversee the procedure review and training processes for PSM operating procedures.- Develop and manage a risk register for potential threats, creating prevention and mitigation plans.- Facilitate and participate in regulatory audits, ensuring compliance and accurate documentation.- Utilize problem-solving tools such as Failure Mode and Effects Analysis (FMEA) to address safety issues.- Serve as the site champion for all RCA efforts, ensuring thorough analysis and resolution of safety issues.- Lead cultural change initiatives to enhance the organization's understanding and application of process safety principles.About the teamFor more than 14 years, Amazon Web Services (AWS) has been the world’s most comprehensive and broadly adopted cloud computing platform. What is cloud computing? Cloud computing is the on-demand delivery of IT resources over the Internet. Instead of buying, owning, and maintaining physical data centers and servers, companies can access technology services, such as computing power, storage, and databases, on an as-needed basis from AWS. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence, Internet of Things, mobile, security, hybrid, virtual and augmented reality, media, and application development, deployment, and management from 77 Availability Zones across 24 geographic regions. AWS services are trusted by millions of active customers around the world - including the fastest-growing start-ups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit https://aws.amazon.com.The AWS EHS team is an expanding and dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The EHS team has responsibility for architecting and implementing AWS’s global environmental and safety programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and procedures; overseeing the development of standards, tools, auditing and metrics, and employee training; ensuring effective engagement by environmental and health & safety teams on global initiatives, including those that are part of Amazon’s ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units to provide scalable and effective environmental and health & safety compliance strategies that support current and future business objectives while ensuring employee safety and compliance with environmental and health & safety regulations.The Process Safety Manager will be responsible for developing, implementing, and maintaining comprehensive Process Safety Management programs. As the primary expert in process safety, you will work closely with various departments to ensure the safety and integrity of our operations, while complying with all relevant regulations and industry best practices.BASIC QUALIFICATIONS- Bachelor's degree in Chemical Engineering, Safety Engineering, or a related technical discipline from an accredited university or college. Advanced degree preferred.- Minimum of 10 years of experience in process safety management, with at least 5 years in a leadership role.- Extensive knowledge of OSHA PSM standards, EPA RMP requirements, and other relevant international safety standards.- Proven experience in leading hazard studies, including PHAs and LOPAs.- Strong understanding of risk assessment methodologies and process safety management principles.- Experience in high-hazard process plant environments, particularly in refining, petrochemical, or similar industries. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Energy Procurement Operations (EPO) team is looking for an Energy Operations Manager to join us. EPO manages energy supply contracts post their execution, provides controllership for financial and operational performance, and ensures our supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the portfolio of the world’s largest corporate buyer of renewables.Our team is looking for an individual with a track record for managing programs, including planning, launching and executing initiatives that drive excellence. This role will support the management of our contracts in an assigned region, and will work collaboratively with stakeholders across the org to report, analyze and improve performance of our energy portfolio. The right candidate can manage multiple projects simultaneously, has an analytical skill set, and experience managing contracts. Key job responsibilities- Own the assigned portfolio of energy agreements and renewable power purchase agreements.- Act as a subject matter expert on executed energy agreements in designated markets, and own the management of the contractual obligations with counterparties.- Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers.- Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion.- Take part in shaping and implement the EPO programs (including contract management, financial performance and energy compliance with external and internal stakeholders) to meet the org’s goals and success metrics.- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio.- Work collaboratively with other AWS and Amazon teams to support the management of the energy programs.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required- 7 years of experience working in utility/energy industry in North America, in asset/contract management, settlements, market operations or similar role- 5-10 years of experience in managing cross-functional projects, initiatives and teams ...

Amazon’s Worldwide Operations Sustainability team (WWOS) is looking for a Program Manager (PM) to own the Leap Operations Sustainability Accelerator (Leap). Leap is a funding program that provides budget for operations teams to trial emerging technologies and form industry partnerships to accelerate progress towards their sustainability goals. We are seeking a passionate leader who is excited about sustainability and eager to drive this exciting program influencing Amazon's path to achieving zero emissions worldwide and meet The Climate Pledge by 2040.In this role, you will be the central coordinator of the Leap Program Team (LPT), a cross-functional team within WWOS consisting of members from the Innovation, Partnerships, and Finance teams. In this capacity the PM will run weekly LPT meetings, create the weekly agenda, track action items, and solicit LPT member feedback on discussion points. Key job responsibilities1. Triage the Leap intake, evaluating proposals against the Leap tenets and assigning to LPT members for further evaluation depending on subject area (transportation, buildings, partnerships, etc.)2. Publish the Leap quarterly email flash and quarterly catalog update, highlighting projects funded or completed in the past quarter and providing updates on ongoing projects.3. Own tracking and reporting on Leap’s annual goals.4. Own and maintain Leap’s document templates and standard operating procedures used by project owners.5. Own and run the monthly Leap participants meeting, providing program updates to project owners, determining what help is needed to keep projects on track, and soliciting this help from LPT members.6. Produce and disseminate all internal/external written communications relating to Leap, such as content for Amazon-wide newsletters and external-facing sustainability websites.7. Evolve into owning parts or all of our accelerator strategy, external engagement / company sourcing, & coordinating with Amazon's Climate Pledge Fund team.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamWorldwide Operations Sustainability (WWOS) sets the vision and strategy for sustainability within Amazon ops, including the overarching strategy and interim targets to achieve the Climate Pledge by 2040, and topics that extend beyond decarbonization.WWOS centrally coordinates strategy across Operations in all regions, particularly on topics that transcend business unit boundaries. The mission of WWOS is to accelerate outcomes for key decisions, identify the right stakeholders to make decisions, and provide central guidance for resource allocation to drive our path for the Climate Pledge.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Global Solution & Risk Compliance (GSRC) is looking for a dynamic and seasoned product leader will be responsible for defining, building and delivering the end-state experience of our associates in efficiently performing their operational work in line with our 3YP. Starting from definition of user requirements, the role will drive product strategy, specifications, overseeing and owning the overall product development and delivery in close collaboration with our partner tech team(s). The Sr Product Manager will be responsible for effective engagement with both tech teams and global operations ensuring that we optimize our capacity for best return to our Customers across our different objectives (quality, cost and experience primarily) and we consistently deliver on our committed goals. We are looking for a Product manager who will own and drive product management across a range of products across work item storage and ingestion, clustering, work execution user interface and quality control as well as defining and delivering additional opportunities for associate work assistance/automation. About this roleYou will be leading high-impact initiatives to improve associate experiences across regulatory compliance functions, helping associates to complete work items with effective robust tools to deliver and improve upon Quality and Throughput Key Performance Indices (KPIs). You will drive the product vision and roadmap, partnering with tech teams and stakeholders across compliance functions and deliver engaging features that delight operational and program customers and drive key business metrics. This is a highly visible role that will require a customer-obsessed mindset, strong collaboration skills, and the ability to influence without authority.Key job responsibilities• Define product strategy and manage the product roadmap• Develop detailed business requirements, user stories, and product specifications• Work cross-functionally in developing an idea and gaining support from all stakeholders• Overseeing and owning the overall product development and delivery• Establish metrics and key performance indicators for success• Develop go-to-market strategies to drive awareness, education and selling partner adoption• Building strong partnerships with both technical and non-technical teams such as analytics (data, system development and business intelligence engineers, software developers, etc.), operations, supply chain, and finance teams• Provide differentiated insights based on key metrics, historical data and post-mortem analysis Communicate with senior management and other business/technical partners on product decisions, program status and risksBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.If you are an experienced professional with a passion for technology and hungry for driving change at a global scale, you might be a fit to help lead a critical piece of the Amazon Web Services (AWS) server and networking supply chain team. Our team has responsibility for leading our supplier governance processes across our supply chain. This includes partnering with our security, trade compliance, and public policy experts to understand future regulatory requirements for which our supply chain processes remain subject to. This senior leadership role requires the individual to lead the development and implementation of our AWS supply chain regulatory strategy. You’ll develop a close rapport with subject matter experts across supply chain and our legal partners to understand the roadmap for regulatory compliance and customer audits. If you want to build scalable mechanisms to manage and optimize our supplier governance strategy; be held accountable for results as you drive support into a fast growth business; and be rewarded by leaving a legacy footprint in the new industry of Cloud computing – we’ve got just the role for you. The desired individual must have knowledge of supply chain regulations, sourcing strategies, configuration management, and supply chain. They should have strong program management skills, and a demonstrated ability to lead. This individual will be expected to act as a single threaded owner for regulatory strategy, including customer audits, as well as solve complex supply chain issues, establish patterns and practices, and provide domain leadership to the entire team. Success in the role requires extensive supply chain, operational, and process knowledge.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 10+ years of supply chain regulatory experience including audit response ...

Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and other services–gaining access to a suite of elastic IT infrastructure services as your business demands them. With AWS you have the flexibility to choose whichever development platform or programming model makes the most sense for the problems you’re trying to solve. You pay only for what you use, with no up-front expenses or long-term commitments, making AWS the most cost-effective way to deliver your application to your customers and clients. And, with AWS, you can take advantage of Amazon.com’s global computing infrastructure, that is the backbone of Amazon.com’s multi-billion retail business and transactional enterprise whose scalable, reliable, and secure distributed computing infrastructure has been honed for over a decade. The AWS Security team is searching for a motivated individual to assist the Law Enforcement Information Program with processing information/data requests received from law enforcement. You will be responsible for working closely with the Legal Department, and in particular its Law Enforcement Response team, to respond to law enforcement requests (e.g., subpoenas, search warrants) received from government agencies located in the U.S. and elsewhere. AWS is seeking a talented individual who can contribute to this critical function as the company continues to grow and scale around the world. Your principal duty is to help make sure that requests are processed professionally and expeditiously, all while ensuring the privacy and security of business and customer information in accordance with the law and with AWS's various policies and procedures. This requires high judgment and experience dealing with challenging and ambiguous situations. Because law enforcement requests are global in scope, you must be able to interface effectively with AWS attorneys, and other technical and non-technical personnel, located in other countries. Key job responsibilitiesEvaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with AWS' various policies and procedures.Utilize a combination of manual and automated tools to compile information potentially responsive to a particular law enforcement request. Communicate verbally and in writing with AWS attorneys and other internal partners, service teams and stakeholders. Coordinate with multi-team partners to resolve requests and improve policy, procedures, and tooling. Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests. Assist with the delivery of program metrics and provide input for metrics improvement and overall program process improvement initiatives.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 7+ year of experience in information security and understanding of web services, distributed systems, and web application development - 7+ year of experience with making and/or responding to law enforcement requests- AWS Cloud Practitioner Certification of other equivalent cloud computing environments certification ...

Are you interested in redefining how to make purchasing of Amazon Devices and select Retail products more affordable for our customers worldwide? Come join the Device Sales and Customer Experience team in Amazon Devices!Purchasing via installments lowers the barrier to purchase for Device customers, drives significant incremental sales and enables Amazon to sell more premium products. The Principal Product Manager will be responsible for growing the Device Installments business. This includes managing a suite of payment products, including Amazon’s own Monthly Payment product, and other third party installment products such as Affirm and credit card payment options. The Principal Product Manager will lead initiatives to drive customer discovery and understanding of different payment options. They will work with a dedicated engineering team, as well as influence partner teams in other organizations to drive the product roadmap. Additionally, they will have business management responsibilities for Installments performance overall, and influence levers such as enrollment criteria to manage bad debt, manage profitability, and make trade-offs between different payments vehicles. This position requires a high level of business judgment to manage a large portfolio of business, as well as experience working with technical teams to drive customer experience improvements.A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at working with engineering teams at synthesizing a variety of technologies and capabilities into products and applications that customers love. Key job responsibilities-Manage a significant P&L, inspecting both inputs and outputs to achieve financial goals. -Define a world-class online customer experience for Amazon devices; write working backwards docs to succinctly capture the envisioned customer benefit and functional requirements. -Lead discussion and thinking with the highest-level stakeholders to push into testing new ideas. Lead cross-functional teams to deliver projects on time. -Provide thought leadership with engineering on implementation. -Role is global in nature and will work with teams in other geographies.About the teamOur team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

We are looking for a customer-obsessed, growth minded Manager, Product Management to lead our Paleo P&L and new physical product develoment. . In order to proceed forward, the candidate must be located in Seattle or willing to relocate to this city. In this role, you will be in charge of identifying new food product development opportunities and bringing them to market and managing a P&L of a critically large existing business.This candidate should be passionate about products, have strong product development skills, outstanding project management abilities, and be comfortable in managing, deep diving, and speaking to a P&L (inputs and output drivers). They should excel in both strategic thinking and tactical execution, as responsibilities range from creating business plans to driving development. The candidate should also feel comfortable dealing with ambiguity and working in an entrepreneurial environment.Traits of success:- Experience managing a team- Understand market trends and build business cases for new product opportunities- Manage product lifecycle from ideation through commercialization- Have familiarity and experience in managing a financial P&L- Be a hard-working and creative person who loves products, loves solving difficult problems and "getting it done"- Be comfortable collaborating and influencing team members- Be responsible for building and executing on new initiatives and roadmaps each yearKey job responsibilities- Manage the P&L of an existing product portfolio- Analyze market trends and create a roadmap of Private Branded food products for the year ahead- Manage food products through the commercialization steps from sourcing, through to ensuring it's on shelf in our grocery stores and available online. - Manage a small team from Senior Product ManagersAbout the teamThe Amazon Fresh Private Brands team is made up of functions including Product, Marketing, Product Quality, Supply Chain, and Strategy & Scaling. Product team members are responsible for commercializing food products through the commercialization process, leaning on our key stakeholder teams to ensure we build customer-loved products.BASIC QUALIFICATIONS- 3+ years of team management experience- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Are you passionate about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure that customers can shop with confidence on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with cross-functional business teams across the company to identify opportunities for improving customer trust throughout every stage of the shopping experience. We continuously innovate in terms of research methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the Customer Research Manager, you will own the design and execution of deep dive research studies (quantitative and/or qualitative) from start to end. You will influence business strategy by conducting effective research studies and identifying opportunities to innovate on behalf of the customer based on your research. The right candidate possesses endless curiosity and passion for understanding customer perceptions and behaviors. You have expertise in research design best practices and identifying the appropriate research methodology based on the defined business objectives. You have end-to-end experience conducting robust large scale surveys, as well as strong analytical skills. You have proficiency in deep diving large amounts of data and combining multiple data points to translate research into actionable insights/recommendations. You are a creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research studies that facilitate informed decision making. Key job responsibilities- Manage all stages of quantitative (e.g., surveys) and qualitative (e.g., focus groups, 1:1 interviews, etc.) customer research studies to answer key business questions, including: research proposals, research methodology design, operational execution, analysis and reporting - Engage with partner teams to collect input (e.g., key business questions, assumptions, potential initiative ideas) so you can ensure the research study is designed to generate findings that will help inform their strategic decisions - Identify the proper research method(s) for deep dive research studies based on business objectives, timeline and resourcing - Conduct survey analysis, identify insights and opportunities, and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in order to bring forward new insights that inform product innovations - Communicate research findings and recommendations in clear, concise, and compelling ways to all levels of management - Influence partner teams across the company to take action based on research findings - Manage external vendors that we work with for executing research studies - Identify opportunities to simplify existing research processes and operate more nimbly - Manage/prioritize research requests from business teams - Participate in short term and long term strategic planningBASIC QUALIFICATIONS- Bachelor’s degree in Business, Research, Economics, or a related field of study required- 3+ years of quantitative/qualitative market research experience, including survey design and execution- 3+ years of experience utilizing data and analytics to formulate program objectives, solve business problems, and drive process improvements- Experience with statistical techniques used for survey design and analytics (e.g., statistical significance, Conjoint, MaxDiff)- Proven ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes at scale ...

The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. RISC Risk Manager will be a part of the Business and Legal Support (BLS) team which provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. In this role the PM will drive short-term solutions for immediate issues, and find long-term solutions to address the root cause. They will bring together legal, technical, and business stakeholders to help drive engagements with key regulators and business partners.Key job responsibilities• Responsible for coordinating cross-functional responses to inquiries from regulators, law enforcement, and internal teams regarding restricted products• Define, develop, and manage mechanisms to facilitate rapid response to inquiries and escalations• Regularly assess and lead strategic remediations related to deficiencies identified in inquiries• Perform analysis of data from a variety of sources to identify possible risk indicators.• Perform incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Perform escalation trend analysis and reporting.• Coordinate with Legal teams to support pro-active stakeholder engagement with timely data and analysis• Analyzing escalations from various sources within Amazon to determine possible root causes and identifying preventative actions.• Work with a wide range of cross-functional teams to communicate Amazon's compliance strategies to regulators and other external stakeholders• Communicate regularly with leadership and ensure consistent reporting against regulatory and business commitments• Develop and present deep-dive documents and reports on policy and process gaps to senior executives.About the teamRISC - Business and Legal Support (BLS) provides strategic support for high-priority requests from legal partners, regulators, law enforcement, and business. BLS drives short-term solutions for immediate issues, and finds long-term solutions to address the root cause.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree or equivalent- Experience handling confidential information- Previous experience leading compliance programs and/or time-sensitive regulatory engagements- Demonstrated ability to source and analyze data to drive business reporting- Experience delivering initiatives from conception through completion- Experience leading process management and process improvement initiatives- Proven ability to define strategies in order to solve ambiguous problems- Experience preparing reports identifying findings and providing recommended remediation strategies and solutions ...

Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations' cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate the rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESMs) that can manage working relationships with global organizations, develop a long term Professional Services strategy, and execute that strategy within our accounts. The ESM is a trusted advisor to our largest and most committed customers. The role includes all aspects of relationship development, business development, professional services sales, and project delivery oversight across their accounts.Professional Services engage in a wide variety of projects for customers and partners, provide collective experience from across the AWS customer base, and are obsessed about driving success for our customers. Our team collaborates across the entire AWS organization to bring access to product and service teams, get the right solution delivered, and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Engaging with customer executives to understand their business drivers and priorities* Educating customers on AWS services and the business value they enable* Inspiring customers to envision the art-of-the-possible with AWS* Developing cloud adoption strategies for our customers that accelerate business outcomes* Creating, identifying, growing demand for AWS Professional Services* Leading innovation and scoping workshops with customers* Shaping deals, including estimations, proposals, pricing, and business cases* Creating, negotiating, and executing Statements of Work (SOWs)* Identifying risks and mitigations related to opportunities and project deliver* Overseeing project delivery to ensure results and customer satisfaction* Acting as the single point of contact for customer executives; developing deep, trustful relationships* Coaching customer and partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of external or internal customer facing, complex and large scale project management experience- Bachelor's degree, or 7+ years of professional or military experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In line with our Leadership Principle, Success and Scale Bring Broad Responsibility, our vision is for AWS to enable the world in solving environmental and social challenges through the power of digital technology. We strive to create more than we consume, to provide the cleanest cloud infrastructure and services, and become the cloud provider of choice for builders who share our commitment to a sustainable future for people and the planet. As part of this responsibility, we ensure AWS can meet current and emerging ESG reporting regulations such as CSRD, SEC, ISSB, TCFD, etc.The role of ESG program manager will be to support the AWS ESG team to ensure we can meet ESG reporting regulations.Key job responsibilities- Create operational metrics, track and manage delivery timelines, and communicate program status to internal stakeholders- Develop, build and maintain positive relationships with internal partner teams- Support supplier engagements to progress transparency and performance objective- Engage cross-functionally to support team goals in a scalable way- Work autonomously in an ambiguous environment, seeking to understand business problems, scaling opportunities and business partner decisionsAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- 3+ Experience in sustainability, ESG or supply chain procurement ...

Amazon Logistics is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within multiple verticals across Worldwide Operations. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.About the teamOur wide array of business lanes offer a unique blend of challenges and opportunities. Whether your passion lies in operational excellence, technology innovation, or logistical expertise there is a place for your skills to flourish.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USABASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...