Principal Technical Program Manager (TPM), Kuiper Secure Communications

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. You will work with a cross-functional team of software and hardware engineers to continuously define and manage the requirements and scope of Kuiper's Secure Communications systems and services. This includes day-to-day management of deliverables, dependencies and schedule, as well as driving this complex project through its incremental phases. You will collaborate with Kuiper's leadership team at all levels to establish Kuiper Secure Communications processes that track our goals, objectives, milestones, progress and risks, and drive organizational alignment on trade-offs and priorities. You will own coordination across the entire organization to facilitate Secure Communications product and service launches, as well as iterative feature delivery.Key job responsibilities- Establish and lead an ongoing launch readiness program to systematically drive progress and complete critical program milestones.- Identify and operationalize the metrics and key performance indicators (KPIs) necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.- Support and organize the delivery of critical and complex work streams across the space and ground segments of Kuiper's software and services infrastructure.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Software and Services organization is responsible for all of the software, services and infrastructure needed to securely and safely fly each Kuiper satellite, manage Kuiper's satellite constellation, control Kuiper's ground infrastructure and deliver highly available network services to our customers around the world.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 7+ years of technical program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Delivery Practice Manager, Global Financial Services

Do you have IT consulting leadership experience deploying technology and IT transformations within Fortune 500 financial services (FS) enterprise organizations across infrastructure technologies, disciplines, practices and transformations? Have you built and led successful consulting practices? Do you have broad technical skills and experience across all aspects of cloud infrastructure? Can you build and lead a technical specialty team to deliver new capabilities to our Enterprise customers?The Amazon Web Services Professional Services team is looking for a Delivery Practice Manager (DPM) that can manage, develop and guide customers in their adoption of AWS Cloud solutions, including innovative solutions around DevOps.The DPM will focus on FS customers and DevOps, and will manage a team of direct reports. The DPM will develop a long-term plan to develop the right skills across its team. The team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer need. The DPM also acts as a trusted advisor for our Enterprise customers. The role includes all aspects of people management, relationship development, delivery oversight, and program management in their accounts.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Do you have consulting leadership experience deploying digital, data, technology strategy and execution within Fortune 500 enterprise organisation? Have you built and led successful consulting practices? Do you have broad technical skills and experience across Cloud, Innovation, Infrastructure, ML/AI, Data and Analytics, IoT and High-Performance Computing? Can you build, lead and influence practice managers and consultants in a professional services team to deliver these new capabilities on the AWS platform to our enterprise customers?At AWS, we are looking for a Senior Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving cloud technology topics such as Digital, ML/AI, data analytics, IoT, high performance compute and innovation; delivering business outcomes that contribute to our customers' transformation journey. An SPM will focus on a geography and will manage a team of direct reports (Practice mangers). The SPM will develop a long-term plan to develop the right skills across the team, influence the go-to-market strategy within the region and collaborate across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS7+ years delivering Consulting / Professional Services5+ years experience in hiring, developing and leading IT consultantsSolid, hands-on experience delivering business value to customers with Cloud-based data solutionsTransformation to actively support the delivery of projects.Has presented to IT executives as well as to technical subject matter experts. Routinely engages at these levels with customers, as well as with their consulting partners. ...

Principal Technical Program Manager, Middle Mile Planning and Optimization

It’s no secret that Amazon Freight Management (Middle Mile) is evolving from outsourcing freight to external trucking companies to managing it in-house partnering with our Line Haul Service Providers (LSPs). Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage and the key differentiating factor. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries to big-screen TV’s, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem.We are building Day 1 products to predict, schedule and route thousands of units of freight containing millions of units on a weekly basis. We are building complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers.We are looking for an experienced Principal Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. They will work with senior product and engineering leaders to define strategy and requirements. They will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, they will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. They will own the team efforts to coordinate and unify road maps and technical direction across multiple complex systems and own the launches. They will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.As a Principal Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to successBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Product Mgr - Technical, Payments, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to payments, billing and invoicing experience for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems.This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the international payments, billing and invoicing strategy and vision, developing product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Senior Product Manager Tech, Music Merch, Amazon Music Merch

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.We are seeking a visionary Senior Technical Product Manager to join our team. This is an opportunity to build innovative experiences that are used by millions of fans. As Senior Product Manager for Music Merch, you will focus on developing technologies and offering new experiences which allow fans to discover and engage with merch in new ways.At Amazon Music, Product Managers are the CEO of the features they build and closely collaborate with Engineering, Project Management, Design, and more, to set strategy for, define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer obsessed, highly analytical, have experience defining and delivering media/mobile/web products quickly and at scale, and be adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.You will be able to translate a big vision for the future into a simple set of features we can launch iteratively and experimentally, and know how to build support for your vision while taking input from other creative contributors. This role will own underlying discovery technologies for music that power many of the key features across the fan experience including across Amazon Stores and concerts and/or other live music events.Key job responsibilities- Partner with key stakeholders to define and track the product roadmap and key performance indicators (KPIs)- Translate customer insights and business strategy into clearly defined product requirements- Work closely with Engineering teams and Project Leads to develop and deliver innovative solutions- Develop crisp and detailed business requirements and user stories that can be used to create product specifications, design and architecture- Manage prioritization and trade-offs to ensure delivery of a great customer and fan experience- Manage day-to-day cross-functional relations, to ensure the product roadmap and prioritization are understood and implemented effectively- Interface and collaborate with teams across Amazon Music and partner organizations- Operate with a high degree of autonomy and ambiguityA day in the lifeYou will run prioritization discussions with your local team, do tech deep dives, oversee and drive the product life cycle. You will do product discovery to understand internal and external customer problems and write think big documents to propose ambitious solutions and ideas. You will lead those concepts through strategy and execution to deliver value for Amazon Music and Music Merch categories. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager - Technical, PLM Systems, Global Robotics Delivery

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a multi-disciplinary team of innovators that work passionately to apply cutting edge advances in robotics and software to solve real-world issues that will transform our customers’ experiences in ways we can’t even imagine yet. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Key job responsibilities• Define the strategic vision and product roadmap for the next-generation Product Lifecycle Management (PLM) work-stream.• Demonstrate deep technical expertise in PLM architecture (workflows, APIs, runtime, design limitations, maintenance) and leverage data-driven insights to influence priorities and strategy.• Scope and manage large, complex technology initiatives, delivering critical solutions, significant improvements, or deprecating obsolete systems across multiple teams and organizations.• Ensure the program meets challenging business goals and drives measurable improvements in efficiency or experience for customers, employees/engineers, or the business.• Apply product management best practices to refine procedures and increase the productivity and effectiveness of cross-functional teams.• Possess excellent business communication skills to present complex technical information to a wide range of stakeholders.• Participate in hiring and mentor others to continuously improve their skills and ability to deliver results.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Principal PM-T Alexa Monetization, Alexa Information & Ads

We are seeking an experienced and entrepreneurial Principal Product Manager-Technical to lead key Monetization initiatives for Amazon Alexa which is the world’s best AI-powered digital personal assistant. This product leader should have a successful track record of leading product initiatives from concept to successful launch leading to significant growth of product and business. The ideal candidate is a self-starter with excellent product management skills, a strategic thinker, and a strong communicator with excellent cross-org collaboration skills. Experience in the following domains is preferred: e-commerce, online advertising, search, AI powered personal assistants, and related areas.As Principal Product Manager-Technical for Alexa Monetization, you will drive product strategy, product definition, design, launch, and go-to-market for mission critical initiatives for Alexa Monetization. You will collaborate with engineering, business and partner teams to develop and launch new product initiatives, and maintain ownership over the course of a product life-cycle. Your work will impact hundreds of millions of customers world-wide and drive significant growth for Alexa.Key job responsibilitiesDrive the development of product strategy for Alexa Monetization. Create buy-in for the plan across the Alexa organization and partner teams in Amazon.Create product roadmaps for the key areas you are leading.Establish metrics and key performance indicators for success.Develop detailed business requirements, user stories, and product specifications.Partner with engineering and partner teams to drive product launch and business growth. About the teamAlexa Monetization / Alexa Ads team is responsible for leading advertising powered monetization of Alexa, which is the world's best AI-powered digital powered personal assistantBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- 7+ years of technical product or program management experience- Experience working with and influencing senior level stakeholders- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience owning feature delivery and tradeoffs of a product ...

Prin. Solutions Architect, AGI Solutions

Are you a GenAI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Principal SA to join our Artificial General Intelligence (AGI) Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon AGI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Cloud Technical Account Manager, ES - WWPS

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- 2+ years of technical engineering experience- Experience in Information Technology operations- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Principal Product Manager - Tech, Disability and Leave Services (DLS)

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

Manager, Technical Infrastructure Program Manager, AMER Data Center Delivery

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AMER AWS Infrastructure Data Center Delivery team is looking for a Manager to lead a team of Technical Infrastructure Program Managers (TIPM) to deliver capacity across clusters in Canada and Latin America as well as drive innovative infrastructure programs and new initiatives to improve capacity utilization and availability in existing data centers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This leader drives the development and adoption of strategies in their region, initiates programs that address regional and global challenges and programs, coordinates and drives execution with local partner teams, removes obstacles during implementation, and reports progress and risks on all in-flight programs. They should be able to communicate effectively with both internal and external stakeholders. They are expected to become a voice of the region to influence new global initiatives and programs that will inform the next generation of Data Centers. They are expected to drive improvements in overall program execution, streamline processes, and enhance efficiency. Successful candidates likely have a background in a technical discipline (architecture, engineering, or other sciences) or have experience in program management of complex initiatives. They are able to build trust and relationships with various stakeholders, and have strong problem solving skills. Experience in managing data center infrastructure deployments is a plus. Successful candidates are likely to be passionate, manage ambiguity well, and are eager to solve complex problems.Candidates must be comfortable managing a team reporting to them located both locally and remotely. Successful candidates possess the ability to work with teams to troubleshoot project technical implementation issues and remove barriers to project success. Being able to lead cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. Successful candidates will be fully competent in a variety of project management tools, methodologies and techniques for all phases of a project's lifecycle. They will also exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.Key job responsibilities- As a Manager you will build, mentor, and manage a high-performance team. Foster a culture of continuous improvement, drive career growth, and ensure team efficiency.- Demonstrating tactical and strategic thinking and applying high judgement to ensure data center delivery for customers.- Developing and reviewing metrics and assessing performance against targets to identify improvements to delivery timelines and opportunities to close gaps.- Diving deep into capacity issues to identify risks and opportunities, and resolving constraints by negotiating across multiple stakeholders.- Providing concise written and verbal communication to a wide variety of stakeholders ranging from project summaries to stakeholders, summary of technical discussions, or communications with Senior Executives for strategic decisions.For the regions owned by this leader, the role involves partnering with various stakeholder teams during data center delivery:- Real Estate to support the feasibility and selection of new sites; - Energy to ensure suitable grid connection is available; - Design Engineering to coordinate project specific inputs, constraints and risks into designs;- Procurement to secure on time delivery of critical equipment;- Construction Management to track budget & progress; and - Operations to complete the project with successful handover, to name but a few. A day in the lifeDrive data center delivery programs in the Canada and Latin America regions by collaborating with internal and external stakeholders. Lead stakeholder meetings to align partner teams, share progress, and escalate quickly to deliver business outcome. Identify opportunities to invent and simplify process, develop seamless project execution and remove unnecessary or redundant process. Communicate clearly, and proactively to remove roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. Regular/ad-hoc communications and reporting to executive leadership, peer groups and stakeholders.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of program management experience, in capital projects/physical infrastructure or mission critical environments.• 3+ years of people management experience.• Demonstrated experience in managing large scale budgets (e.g Building infrastructure projects).• Industry experience across either data center, networking engineering or construction management in mission critical environments: Electrical, Mechanical, Construction, Structural etc. and experience of mission critical design, construction projects. ...

Principal Product Manager, Amazon Connect

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps companies of any size deliver superior customer engagement at lower cost. Amazon Connect agent scheduling helps Connect customers forecast future workloads, determine how many agents are needed, and what shifts and schedules they should work - all so the contact center has the right number of agents at the right times to deliver on operational goals and hit the budget.We're looking for a Principal Product Manager who's inspired to deliver direct & massive positive impact on Amazon's customers, and disrupt existing industries. Our Principal Product Managers have end-end ownership over a significant technical product. We expect you to dive deep into the technology from both a product and customer perspective. Customers may include developers, IT departments, or enterprise CIOs from the world’s best companies. To succeed, you will have technical acumen and a passion for both technology and business.From day 1, you will be responsible for a large product and have the autonomy to think strategically and make data-driven decisions to drive innovative solutions. Our successful Principal Product Managers will be exposed to multiple businesses/products, and will grow into senior executives who independently run large business segments and organizations. This product will serve a complex ecosystem of users and companies that interact with each other, leveraging data insights and machine learning.Key job responsibilitiesLead the strategy and expansion of Amazon Connect agent scheduling into new fields, driving growth both in the service and enabling Connect to delight more customers.A day in the lifeYou will work closely with potential customers and our engineering team to make sure we are deliver the right services and features in the right timetable. As we approach beta and preview releases, and then GA, you will work with our go-to-market team to drive to commercial successAbout the teamOur immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesWork backwards from the customer to determine what needs to be done - writing 5 Questions docs and PR/FAQs. Translate these into business requirements and work with engineering leaders to ship new services and features. Work with GTM - product marketing, business development, partner teams, and sales to drive adoption and usage.Speak publicly at customer events about our offerings.A day in the lifeYou will typically a) talk to one or more customers most days: listening carefully to understand what needs to be done, b) spend time writing (e.g., 5 Questions, PR/FAQs, business requirements, c) meet with engineering to drive delivery of the features you've prioritized), and work with our go-to-market teams to drive sales.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Our immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience in taking a product from conception & definition phase through engineering design and taking it to market ...

Principal Technical Program Manager, Fintech

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!Amazon FinTech builds technology solutions and services that enable Amazon’s business growth, provides operational efficiency for financial processes, and compliance with laws and regulations. FinTech owns software platforms responsible for handling billions of dollars worth of transactions that must be processed accurately and timely.We are looking for a Principal Technical Program Manager (TPM) to play a significant part in leading multi-year program to deliver financial systems from concept through execution. This TPM will work with multiple engineering teams across organizations to define the technical architecture, and with our customers across Tax, Accounting, FinOps, and others to define and orchestrate scope, work streams, timing, milestones, and communication plan. You will be responsible for influencing organization roadmap priorities, system owners, and technical direction. You will represent difficult trade-off decisions and solutions clearly to senior leaders to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off decisions. You will need to dive deep with the development team and challenge the design as needed.Solutions involve the development of new products and services, and leverage existing products and services in new ways. It is rife with ambiguity, and we are looking for a leader who can embrace the challenge of solving complex technical problems that require consistent iteration and schedule refinement. You will facilitate the development of detailed project plans and timelines, ensure technical teams are delivering to the customer requirements, and drive leadership alignment and communication of our progress across teams.The successful candidate will have strong Technical Program management skills, be highly collaborative, globally minded and have a high level of customer focus. You should be a motivated self-starter that works well with others in a dynamic, ambiguous environment. You should have excellent business, technical, and communication skills to be able to work across countries, dev teams, and with business owners to define and deliver large programs.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Cloud Consultant - Database Migrations, WWPS FedCiv

Are you an experienced commercial or open source database platform specialist? Are you an Oracle or SQL Server Platform Specialist? Have you worked on Open source Database platforms like PostgreSQL, MySQL, MariaDB or Casandra? Have you migrated Applications from one Database Engine to another? Do you like to engage with senior leadership and determine ways to optimize the IT Platforms & Infrastructure? Do you like to solve the most complex and high scale data challenges in the world today? Do you want to have an impact in the development and use of new platform technologies? Would you like a career that gives you opportunities to help organizations understand and use cloud computing web services to do big new things faster, at lower cost?You will collaborate with our customers and partners on key engagements and will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects in order to migrate customer environments to AWS cloud based database platforms.Our professional services engagements will focus on customer solutions such as high volume mission critical OLTP/OLAP environments, batch data processing, designing and deploying future state petabyte-scale data warehouse service and building and/or designing reference configurations to enable our customers and influence AWS RDS, Aurora, DynamoDB and Redshift adoption.Responsibilities include:- Employ customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, standard methodologies, project management and risk mitigation- Work closely with AWS Platform Service Engineering and Architecture teams to help ensure the success of project consulting engagements with customer- Work directly with customers’ technical resources to devise and recommend solutions based on the understood requirements- Think strategically about business, product, and technical challenges in an enterprise environment- Analyze on-premises database environments such as Oracle, SQL Server, or other Commercial DB Engines to Open Source Engines like Aurora PostgreSQL/MySQL or RedShift, DynamoDB.- Work with customers to migrate their database environments to AWS. This may include, but is not limited to Re-Host database platform on AWS, Upgrade/Optimize for AWS, Re-Factor to open source database platform on AWS- Consult for optimal design of database environments, analyzing complex distributed production deployments, and making recommendations to optimize performance- Develop innovative solutions to complex business and technology problemsAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of DBA experience in Oracle, SQL Server, or other commercial/open source database platforms and Shell/Perl/Python Scripting experience- Experience with migrating mission critical database environments from one platform to another- Experience working with high availability, disaster recovery and server tuning strategies including parameters, resources, contention, etc.- Bachelor's degree in Computer science or 3+ years equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Principal Product Manager - Technical, AWS Insights and Optimizations

Are you ready to pursue some of the hardest scalability, performance, and distributed computing challenges in AWS? Our team's vision is to be the world's authoritative provider of AWS computing insight, where customers can understand, control and optimize cost and usage of AWS products. Because we sit at the nexus of all AWS services and interact directly with end-customers, we build relationships with teams across AWS to ensure that we offer a secure and reliable customer experience. We take inputs from these services and merge them with the millions of events every second to produce actionable insight to our customers via the web, mobile, tablet, and APIs.Providing a scalable platform to support AWS’s expanding business is a complex architectural challenge, and accurate cost and usage information is a critical piece. Enterprise-level customers make large dollar-value decisions based on the timeliness, accuracy, and detail of the data provided by our products.Amazon Web Services is seeking an unconventional, visionary, and driven Principal Technical Product Manager for AWS Commerce Platform. Our fast-growing team builds products and services to help customers manage the costs, compliance, and integration of their cloud applications. To accelerate their cloud adoption, customers use our products to unlock data from silos and deliver timely insights across their entire enterprise—IT, engineering, finance, procurement, risk management, and lines of business—whether for cost optimization, compliance audits, customer engagement, or process automation.The AWS Commerce Platform team operates the systems that meter usage, compute cost and taxes, issue invoices for AWS services, and provides cost analytics to customers. Our customers are AWS product teams who need to collect and analyze revenue for their services, and AWS customers who need to know what services they have used, how much they cost, and key optimization opportunities. The AWS Insights and Optimizations team delivers cost and usage insights to our customers and is looking for a product manager who can lead cross-functional product initiatives on a global scale.As a Principal Technical Product Manager, you will work directly with customers across the globe to identify their unique data and analytics needs and improve the ease of understanding, flexibility and customer value of our platform that power customer facing products. Our team is looking for a smart, customer-focused, technically savvy, and strong owner to lead the definition and delivery of products that provide customers with key data-driven insights to enable their cost and usage reporting and processing data pipeline. This is a cross functional role. You will define vision, strategy, roadmap, and package capabilities to delight customers. You will get an opportunity to work with an entrepreneurial team and data scientists that are leveraging artificial intelligence and machine learning technologies to help customers drive efficiencies and accelerate their time to value.Key job responsibilities* Create the product vision, and strategy for internal and external customers.* Engage with customers through a variety of channels and serve as the voice of the customer internally.* Gain feedback from customers to ensure right focus in building our products* Manage the entire product life cycle from strategic planning to tactical execution.* Partner with engineering teams to deliver on the product roadmap.* Establish goals and review metrics to identify opportunities and measure the success of the product features.* Define and maintain a product roadmap with inputs from all stakeholders.* Provide effective written and verbal updates on the products and key projects to senior leadership and stakeholders.About the teamOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level, etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of technical (software development, network development, IT, other related) experience- 5+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Senior Product Manager - Technical, Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role is for a Senior Product Manager - Technical in Kuiper who will be responsible for driving roadmap, requirements and feature delivery across embedded SW components. You will work with your customers and partners to refine requirements, understand constraints, anticipate emerging and future capability needs, and iteratively delivering value to our customers. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumKey job responsibilities• Work across Kuiper teams and customers to design software systems and interfaces roadmap.• Manage the entire product line life cycle from inception to launch• Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements• Understand and synthesize wired and wireless technologies to define leading edge products for our customers• Inspire the team with the product vision, and work cross-functionally to bring the product to life• Write detailed product requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with the development teamsAbout the teamThe Kuiper Customer Terminals Software teams build and maintain the core software that powers the customer terminals on the Kuiper network. The team is highly cross functional and is responsible for low level device drivers, secure manufacturing, MAC and PHY interactions, data plane, control plane and network communications. The team traverses the entire OSI model and works across L1-L7 layers.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Bachelor's degree ...

Senior Product Manager - Tech, Core Selling Partner Experience

Are you interested in being part of a high visibility, strategic team that directly impacts millions of Selling Partners worldwide? Are you interested in using the latest in Generative AI to radically reduce Selling Partner effort to generate listing content on Amazon? The Core Selling Partner Experience (CSPE) team builds world-class experiences to help Selling Partners across the world bring great selection at low prices for our shopping customers. We are seeking an experienced Sr. Product Manager - Tech to re-imagine and deliver simplified Selling Partner listing creation and management experiences across Seller Central and Vendor Central.Key job responsibilities• Understanding Selling Partner needs, defining clear project plans, and executing to high expectations in a fast-paced environment.• Defining a data-driven product vision, developing business cases and requirements, and prioritizing competing opportunities.• Partnering with other functional teams to identify and influence development of new products and services.• Interacting with stakeholders at multiple levels and in multiple locations, and working with business, UX, tech and analytics teams to define and deliver impactful solutions to our Selling Partners.• Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.• Drive execution of product roadmap, GTM and Selling Partner adoption by partnering with internal stakeholders.• Making smart tradeoffs, coordinate dependencies, and maintain communication throughout the organization to guarantee smooth and efficient product delivery.A day in the lifeYou will help define the product vision for our core listing experiences (desktop/mobile) used by millions of sellers every day. You will identify ways to simply content generation using Generative AI and other ML-based solutions. You will work with UX, tech and WW stakeholders to design, build and bring products to market. You will be responsible for overall adoption, effectiveness, efficiency and satisfaction of your product.About the teamThe Selling Partner Listing Experience team, within CSPE, focuses on improving the Selling Partner product listing experience across our Seller and Vendor desktop and mobile experiences. We do this through experience consolidation, driving consistency across the Selling Partners experience, and developing new experiences to help our Selling Partners sell successfully on Amazon.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years of technical product or program management experience ...

Principal Technical Program Manager, Tablet/eReader

Do you enjoy the challenge and ownership that comes from driving complex, cross-functional and cross-organizational projects? Are you equally comfortable digging into business requirements and product planning, as well as drilling into technical architecture and design? If this type of work appeals to you, then maybe you are the right person to drive new features for the Amazon Kindle e-Book store website, Kindle Mobile reading Apps and innovative digital content services to provide the best possible shopping and reading experiences for our customers world wide.The Kindle Team is looking for a passionate, results-oriented Technical Program Manager who will be responsible for delivering engaging and innovative shopping and reading experiences for Kindle customers. In this role you will be responsible for conceiving, prioritizing, and executing development projects driven by your obsession to provide the best experiences for Kindle readers world wide. As a key leader for Kindle Content Engineering, you will work directly with multiple teams across development, program/product management, finance and tax, and the broader Amazon tech community to build and launch these software solutions and drive associated programs.This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will also be responsible for setting project management standards and expectations and delivering large, cross functional projects.Key job responsibilities Thinking big and working with business stakeholders and technology leadership to define strategy and requirements. Delivering results by leading cross functional development teams from design to roll out. Earning trust through regular communication with senior management on status, risks and change control. Owning all metrics around initiative goals you will define. We make decisions based on data. Being resourceful and creative to overcome obstacles and turn challenges into opportunities.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Industrial Designer, Operations Engineering

Solutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential MHE retrofit projects with MHE vendors and providing engineered solutions to Operations Engineering for installation. We work closely with many internal and external teams to develop MHE solutions, which allows us to deliver a variety of solutions. Our internal stakeholders include: Operations, WW Engineering, Finance, Safety, ACES, RME, and Operations Engineering.• Develop the concept design in to firm engineered design while applying:• Design and install standards (Amazon, industry & local AHJ requirements)• Lessons learned from previous and similar projects• Local knowledge by working with site operations, safety and RME. • Key aspect of Firm Engineering process is to identify changes and deviations from RFP and proposal agreements. Drive CR process while being cost cognizant.• Firm engineering also ensures compliance with safety (egress, fire systems), landlord approval and permit submission process. • FIRE team has also ownership of critical MHE Design and controls / SCADA specifications. Owners conduct bi-annual document review process to incorporate changes and updates. Key job responsibilitiesDesign Skills:• Design and develop engineering solutions for complex material handling and storage challenges considering human/equipment interactions for the NA and Emerging Countries.• Lead and coordinate concept and firm design development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work with various teams (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can be made network standards• Lead the firm engineering process for various design reviews. Ensure the solution being developed meets or exceeds all Amazon standards.• Writing or reviewing design / functional specifications, design verification plans and test procedures for MHE equipment.• Driving projects to closure; ensuring that systems deployed, maintained, and meet regulatory requirements for certificationProject Management:• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Work with procurement and PMO to obtain initial ROM (Rough Order of Magnitude) pricing. Use this information along with other cost information to develop a CAR (Capital Asset Request) form. Ensure the funding for projects is effectively spent while ensure frugality is observed. • Must remain as the primary POC for all design, schedule, cost and safety related question throughout the life cycle of the project. Work effectively with operations and Ops Eng to address any schedule changes during execution. • Must be able to travel up to 25% A day in the lifeBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONSBachelor’s Degree in Engineering, Design, or related field• 4+ years experience in a design related role• Ability to understand and validate design changes requested or proposed. • Ability to understand full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.• Design-in-Safety experience• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing. Similar design experience in other industries can be considered. • Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). ...

Principal PMT, Seller Experience, Amazon Business

Amazon Business (AB) is seeking an experienced and visionary Principal Product Manager - Technical (PM-T) to lead our B2B Seller Experience (SX) initiative. This role will be pivotal in shaping the future of how businesses sell on Amazon, working across multiple teams, and influencing high-level roadmaps to deliver exceptional results. The Amazon Business 3P (AB3P) Product team manages three global charters focused on enabling sellers to meet Amazon Business (AB) customer needs: Merchant Fulfilled Network Direct Exchange (MFN DEX), Certifications, and Seller Tools. The Principal PM-T for Seller Experience owns the Seller Tools charter and will drive our vision in two key ways: as a Builder and as an Influencer. As a Builder, they will develop seller experiences, working with AB3P and stakeholder teams across owned and central team codebases and seller journeys. As an Influencer and thought leader, the PM will serve as the single-threaded owner of the B2B Seller Experience (SX) vision, influencing multiple VP-level roadmaps to deliver results. They will leverage mechanisms such as one-on-one meetings with leaders, shared goals, and Business Review (XBR) processes.The role deals with high levels of ambiguity and complexity. The complexity stems from required expertise across several domains (growth, pricing, selection, analytics, seller experience, planned spend), a thorough understanding of stakeholder teams' business goals, charters, and roadmaps, and a keen eye for User Experience (UX). The role's ambiguity arises from the need to establish a vision and three-year plan for B2B Seller Experience and gain buy-in from both AB and Consumer Leadership Teams (LT). To achieve this, the leader will guide a distributed, cross-functional team in defining the ideal experience and collaborate with Principal Engineers to identify architectural gaps that need addressing.BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- Experience technical product management- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Bachelor's degree ...