Project/Program/Product Management--Technical

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking a talented and motivated Product Manager – Technical who will be working with the AR SW and HW teams focused on new product and technology development in the inbound automation product space at fulfillment, sortation, and cross-dock centers. The PM-T is responsible for defining a system of interrelated products and assisting the team through the full product lifecycle. This position will be responsible for financial analysis, feature definition and prioritization, and resource scoping and commitments for multiple programs and products. This role is also a customer facing position and will require the ability to build relationships with Amazon Fulfillment teams and to develop and assess external requirements. The position will report within the product management excellence organization. Key job responsibilities- Serve as the Voice of the Customer for several product lines throughout its life cycle from initial concept creation to launch, and subsequent support of the product.- Drive product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts.- Assist in developing new products by evaluating the business and competitive landscape, understanding customer needs and value drivers- Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams.- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.- Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers- Research and identify new opportunities- Present confidently to Amazon senior management as well as other large audiences.A day in the lifeThere is no typical day as a PMT - You will spend time analyzing customer requests, developing models to understand tradeoff decisions, creating financial models, building requirements, working with engineering teams, and much more!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Product Management Excellence (PME) team’s mission is to collaborate with Leadership and broadly across AR to establish our long-term vision and influence AR’s product and technology strategy to develop a portfolio that maximizes AR’s impact to Amazon. We aim to own the full product lifecycle by balancing three ongoing priorities: (1) continuously improving the world’s largest robotics product base, (2) delivering new solutions that maximize our customers’ business performance, and (3) inventing transformative products to solve our customers’ future needsBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience managing technical products or online services- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Prime Air is seeking a Regulatory Affairs Specialist. This role is part of our US Regulatory Affairs and Strategy team, and will be responsible for obtaining regulatory permissions and engaging with external aviation stakeholders in support of new site launches for Amazon Prime Air, Amazon’s drone delivery service.We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. Come work on the Amazon Prime Air Team!Key job responsibilities• Develop and coordinate Prime Air’s site-specific strategies for obtaining aviation approvals and facilitate conversation with aviation stakeholders locally and nationally, as appropriate.• Partner with internal stakeholders, like Legal, Public Policy, Public Relations, Engineering, Flight Operations, and others to align on strategy, messaging, and project management.• Manage any necessary environmental evaluations, including National Environmental Policy Act (NEPA) and/or California Environmental Quality Act (CEQA) evaluations.BASIC QUALIFICATIONS• Bachelor, or Master, degree from an accredited course of study, in political science, aviation/aerospace, aerospace engineering, or equivalent industry experience • 5+ years of working with aviation regulations, regulatory permissions, and/or aviation stakeholder outreach• Familiarity with FAA regulations and associated policies in aviation and/or related innovative areas like drones• Detailed oriented and highly organized, with ability to prioritize, multi-task, and work independently with limited guidance in a fast-paced environment. • Excellent interpersonal, communication (e.g., verbal, written, and listening), and presentation skills. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Senior Technical Program Manager for Kuiper will manage requirements, define the system-level interfaces and organize technical efforts for the satellite assembly integration and test (AI&T). This role will work with the satellite AI&T team and all other related cross-cutting workstreams to enable successful integration, build and testing of Satellites. This role includes direct responsibility for program and project management of system-level developments with focus on multiple functionality Software deliverables, test plans and test validation at Satellite level. This is a technical role requiring experience with integrated hardware and software development/testing as well as some appreciation for complex applications. You will have significant influence over the design and the approach we take to develop the test systems, Satellite level tests and final delivery. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.This position requires a program management background and direct experience developing and testing relevant systems. You will create and drive high-level strategic initiatives, but will also roll up your sleeves and contribute directly in test strategy and execution.A Senior TPM anticipates bottlenecks, uses great judgment to make trade-offs, dives deep technically and balances the business needs with technical constraints. Your ability to understand the big picture of the project design and anticipate and plan dependencies is crucial. Your ability to take large, complex projects, break them into manageable pieces, and deliver timely results is invaluable. You will work with a team of experts and drive the team to successfully accomplish the following activities:- Drive complex cross-functional engineering inclusive of hardware, software, systems, tests, evaluation and reporting- Define the subset of software features required to execute each test campaign- Develop and manage technical requirements and interfaces that to system level requirements.- Develop test approaches, requirements, strategies.- Complex dependency management of hardware, software, test deliverables.- Identify and manage the conduct of trade studies and analyses necessary to understanding performance and other aspects of the design.- Identify and manage the development of simulations and other technical tools.- Develop program and team mechanisms and tools as required.- Provide a cross-cutting collaboration mechanism with data driven information through a light weight central TPM team, and deliverables meet Program Schedule- Equip leadership with right data for quality decision making on blockers- Satellite Production and Testing: cross functional visibility of schedule, milestones, dependencies, risk/issue, Actions & Decisions.- LRUs/Satellite and SW Provisioning.- Track Open Jira Issues, mitigate risks and reporting to leadershipExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.BASIC QUALIFICATIONS- Bachelor’s degree in aerospace engineering, Software Engineering or related field or equivalent experience.- 5+ years of hardware, software, system integration and test development of complex systems across the full product life cycle.- 2+ years developing test approaches, strategies, and executing to plan for integrated products.- 2+ years of experience in a technical lead, systems engineer, or technical program management role with significant experience architecting and integrating HW and SW into a complex system.- 2+ years of experience leading cross-functional teams delivering products on schedule. ...

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the Fulfillment Centers to move billions of customer orders globally. AFT is creating the future of fulfillment, and we are looking for people with big ideas and the drive to see them at work in the real world. If you’re ready to innovate on a global scale, join us!When a human looks at a picture of an item, they can easily identify what the item is, what condition it is in, and understand how to pick it up. Both human associates and automated or robotic systems in our fulfillment process, from procurement through delivery, rely on an understanding of an item’s physical characteristics to make efficient, high quality fulfillment decisions. Our vision is to teach our automated systems to do what comes naturally to humans - identify items, describe them, and make fast, informed choices. To solve these challenges at scale, we leverage a rich set of data including measurements, images, point clouds, and beyond. We then use a variety of techniques including computer vision, machine learning & foundation models, and advanced statistics to create powerful insights for automated decision making and improved customer experience.Key job responsibilitiesIn this role, you will lead a multi-threaded set of programs and work with engineering and science to deliver state of the art computer vision solutions at Amazon scale. These systems range from foundational architectures, to vertical CV applications to add automation to the fulfillment center. You will help scale this system by managing internal and external stakeholders across business, operations, engineering, science and deployment. The team is well versed in edge and cloud SW development, hardware development and deployment, and implementing complex AI and ML models into global production. You will track and report to the VP+ level audience and you will actively engage in the design, development, deployment of the system. As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will take on the largest, most cross functional of projects and strategic development initiatives in the space, and will need to influence effectively up to the VP level. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. Our goal is twofold: 1) to enable automated self-healing of inventory defects, maximizing customer experience and minimizing cost to serve, and 2) Provide robust horizontal foundations (images, measurements, ML derived attributes, etc) for all teams in the Fulfillment Technology and Robotics space & beyond to use and build upon. Our clients include operations, retail, robotics & Gen-AI teams across the domain. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Seller Growth Team is a growing business-tech team, focused on accelerating the growth of Sellers by providing tools, insights and recommendations that enable them to make better and faster decisions at each step of their journey. Our Sellers are both small and large businesses, who rely on success in the Amazon marketplace for their livelihood, and who we treat as our Customers. We build software solutions with WW Sellers WW.As a Sr. Product Manager, Technical (PMT) on the Seller Growth team, you will play a pivotal role in driving the technical strategy and execution for products that empower Amazon's third-party Sellers to grow their businesses successfully. You will own seller-facing analytics and recommendations products and will be responsible for defining the vision and measuring the success of these experiences. You are an expert in technical Product Management and have the ability to develop technical products of the highest quality. You will work closely with engineering and science teams, designers and cross-functional partners to deliver innovative solutions that enhance the Seller experience, streamline operations, and drive business growth. We are looking for candidates with the following skills:1. Extensive experience in technical product management, including the ability to define and execute a clear technical strategy for complex products and systems.2. Strong technical background with a deep understanding of software engineering principles, system architecture, data analytics, and product development methodologies.3. Strategic thinking and vision with an ability to define and communicate a compelling technical product vision, align stakeholders, and drive execution towards measurable business goals.4. Customer-centric mindset with a strong focus on understanding the needs and pain points of Amazon's third-party Sellers.5. Data-driven decision-making with proficiency in leveraging data and analytics.6. Cross-functional collaboration with excellent communication and collaboration skills to work effectively with cross-functional teams.7. Domain knowledge and familiarity with e-commerce, marketplace dynamics, and the unique challenges faced by third-party Sellers preferred.About the teamThe Seller Growth and Development (SG&D) team helps Selling Partners (SPs) WW grow their businesses through: 1) generating and vending Data and Analytics, including providing timely business input and output data to enable their daily operations, and creating analysis and insights to enable their success, especially in the critical areas of new product introduction, customer engagement and loyalty, and profit optimization, and 2) delivering relevant, actionable, consistent, and trusted Recommendations across SP interfaces (e.g., Seller Central, AM tools, Seller App, API) to help Sellers grow their business and achieve greater success in our WW stores. Our Data and Analytics products include Business Reports (BR), Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX) and Amazon Retail Analytics (ARA). Our Recommendations products include Manage Your Growth (MYG) and Explorer Selling Programs (ESP). We rely on Growth Consulting (GC) and UX Research to elevate the voice of the Seller and influence the prioritization of resources to ensure the delivery of the highest value features and tools.BASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with technologies like Hadoop, Rules based systems and Machine learning- Experience with feature delivery and tradeoffs of a product ...

Do you like helping U.S. Government agencies design, visualize, and realize innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for planning, visualizing, and leading these groups in understanding application architectures and integration approaches? Do you have the consultative and leadership skills to launch a project on a trajectory to success?Amazon Web Services is looking for highly talented, hands-on, and technical enterprise architects to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will: - Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with U.S. Federal customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of U.S. Federal customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or enterprise architect. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of experience building and implementing technical infrastructure and services, and/or consulting experience advising such operations- 2+ years in a technical leadership role e.g. Engineering/Technology Lead, Senior Solutions Architect, Lead Architect/Engineer, etc.- Experience designing and implementing enterprise-grade architectures for US government agencies, enterprise grade solution and collaborating with development teams to break down functional pieces into a customer implementation roadmap- Strong background/ experience working with Enterprise Architecture Frameworks (e.g. SAFe, TOGAF, Business Capability maps, Value Maps) and management frameworks (e.g. ITIL v3 processes, COBIT, CMMI)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The Inventory & Fulfillment Technology (IFT) team is at the core of Kuiper’s global operations, driving the systems and processes that manage inventory planning, management, fulfillment, and reverse operations for the Customer Terminal (CT) business. We are responsible for developing scalable, innovative solutions to enable efficient inventory processes, ensuring we can meet customer demand seamlessly while optimizing reverse logistics to handle product returns and refurbishments. Our team is committed to making these systems more adaptable and flexible for emerging markets and businesses. Join us if you're passionate about building scalable solutions that tackle complex inventory challenges and deliver significant business impact.IFT is seeking a Principal Product Manager - Tech (PMT) to lead the strategic design, implementation, and execution of high-visibility programs central to Kuiper’s global inventory planning efforts. In this role, you will work closely with both business and technical teams to break down complex inventory requirements, design solutions to streamline processes, and balance business needs with technical constraints to ensure successful execution.The ideal candidate will have hands-on experience in inventory management systems, working across diverse partner teams to deliver comprehensive solutions. If you have excellent problem-solving skills, strong judgment, the ability to influence stakeholders, and want to drive impact on Kuiper's global inventory operations, this is the role for you.Key job responsibilities• As the Principal PMT, you will be responsible for defining and delivering large-scale initiatives. This includes gathering system requirements from internal and external customers, writing technical specifications, managing project timelines from design through release, and overseeing successful launches.• You will lead and coordinate efforts between internal teams and external partners to develop and implement inventory planning, fulfillment, and reverse logistics solutions for the CT business.• You will drive the inventory placement and planning strategy, focusing on both initial placement and rebalancing of inventory to ensure optimal availability and minimize supply chain disruptions.• You will make the appropriate trade-offs to select the right inventory allocation systems, balancing engineering feasibility with financial constraints to ensure sustainable and scalable solutions.• You will bring a strong technical product management background, with experience in scalable inventory and reverse operations systems.• You will thrive in a fast-paced, entrepreneurial environment, overcoming ambiguity and balancing competing priorities.• As a Principal PMT, you will anticipate bottlenecks, manage escalations, make trade-offs, and balance the needs of the business with technical constraints.• The ability to take large, complex projects and break them down into manageable components, develop functional specifications, and deliver them on time is crucial.• Success in this role requires maturity, sound judgment, negotiation skills, analytical capabilities, and leadership.A day in the lifeAs an IFT employee at Kuiper, your day involves collaborating with Engineering teams to prioritize critical work, ensuring alignment with launch deadlines. You'll engage with customers and regional leaders across continents to define requirements, balancing global fulfillment needs with regional nuances. Coordinating with external technical teams is key, as you develop and execute a comprehensive plan to meet technical deliverables on time. Your role is a blend of technical oversight and cross-functional collaboration, ensuring that each aspect of the global fulfillment strategy is ready for launch and optimized for success.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- 10+ years in supply chain, product/program management, marketing, business development, or technology, with a track record of leading large-scale projects.- Excellent and proven C-Suite written and verbal communication skills.- 10+ years Supply Chain and Planning experience - 7+ years of experience managing and leading cross-functional teams- Experience with MS Office, specifically Excel- Understanding (and practical application) of LEAN.- Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field from an accredited institution. ...

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon?” Every day, tens of millions of customers visit Amazon to discover, research, and buy products. Millions of interactions are processed each hour, as customers navigate and explore our vast selection of products, features, and services around the world. The Amazon Stores Advertising Team’s vision is to enable customers to discover products they love from brand owners around the world. Amazon Stores are the product showroom for the “everything store”, our reach and impact uniquely positions us to innovate on behalf of our customers. The Stores Advertising Team partners with organizations across Amazon to drive high-quality advertising experiences across geographies, intents, missions, products and businesses; while ensuring a cohesive, lovable shopping experience.We are looking for a motivated, entrepreneurial, high-judgement and customer obsessed Principal Technical Product Manager to evolve the shopping experience on Amazon. In this role you will lead initiatives to create delightful experiences for customers to discover advertised products from vendors in our store and to redefine the advertiser product experience and business strategy so that the best brands in the world build brand and product awareness and equity in our stores, globally. This role will innovate on current and next-generation advertisements that are dynamically tailored and integrated with multiple other Amazon systems.Key job responsibilitiesAs a Principal Technical Product Manager, you will: • Propose and implement new projects or recommend system improvements—often driving resolution to hotly debated topics—either through smart tradeoffs or inventing around constraints• Manage the P&L around the advertising experience across all Amazon Stores pages for vendors on Amazon.• Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments• Bring innovative ideas to the table, in order to find better ways of accomplishing our customer objectives• Report progress and influence decisions with executive leadership• Work closely with designers, economists, Sr. engineers and Team Leaders to invent new experiences that customers and advertisers love. • Interface with a diverse customer base to understand requirements, priorities, and processes•Set clear, measurable quality goals for in a data-driven wayKey job responsibilitiesAs a Principal Technical Product Manager, you will: • Propose and implement new projects or recommend system improvements—often driving resolution to hotly debated topics—either through smart tradeoffs or inventing around constraints• Manage the P&L around the vendor advertising experience across all Amazon Stores.• Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments• Bring innovative ideas to the table, in order to find better ways of accomplishing our customer objectives• Report progress and influence decisions with executive leadership• Work closely with designers, economists, Sr. engineers and Team Leaders to invent new experiences that customers and advertisers love. • Interface with a diverse customer base to understand requirements, priorities, and processes•Set clear, measurable quality goals for in a data-driven wayAbout the teamThis role is within a brand-new organization focused on delighting customers while driving long-term growth and revenue. Prospective candidates should have the desire and capability to drive results from the ’ground floor’ of an impactful and important charter. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of end to end product delivery experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience leading engineering discussions around technology decisions and strategy related to a product ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical (PM-T) will be at the forefront of defining requirements and building systems related to enterprise customer onboarding, order management, broadband service provisioning and satellite terminal device management. This will include integrations into telecom customer systems, sales channel partners and internal upstream and downstream systems. This PM-T will be the single threaded owner (STO) for large enterprise customer-facing consoles, APIs and business systems for management of broadband connectivity services. They will develop a common vision and scope, establish timelines, and drive system readiness and solutions are ready for launching Kuiper services. The role will engage large enterprise customers and will work in partnership with Kuiper Engineering, AWS, and Amazon teams to execute the plan.Key job responsibilitiesThe successful candidate plays the role of a business liaison, product and technology leader, and own the delivery of systems across the end to end customer journey.- Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities- Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.- Possess outstanding written and verbal communication skills and facilitate collaboration across multiple teams. - Be structured and flexible at the same time to learn as the business evolves. - Provide visibility and communicate extremely well, with responsibility to provide updates to VPs, author operation plans, business reviews documents, and communicate to the broader Kuiper and Amazon team. - Be a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience. - Thrive on ambiguity and have a track record of delivering large-scale technology products and/or led large operational or technical teams. - Lead large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.- The ability to think and move quickly and is inspired to build mechanisms to simplify and continuously innovate.- Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- 5+ years of experience with feature delivery and tradeoffs of a product- 3+ years experience in defining and launching 0-1 products. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.AWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.Key job responsibilitiesKey job responsibilitiesWe are looking for a seasoned technical product manager with deep Supply Chain knowledge to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.A day in the life- Review team progress on Roadmap.- Formulate , prioritize Roadmap items and ensure adequate coordination with stakeholders including Engineering.- Provide technical knowledge and guidance to the team on strategy for Supply Chain Insights and Decisions.- Write requirement and design documents. Work with go-to-market teams and other business units to ensure customer requriements are addressed.- update exec team on progress , highlight achievements.About the teamAWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

AWS is hiring an Engagement Manager to support government and commercial customers within our Aerospace & Satellite business vertical.If you are interested in working with AWS' enterprise space customers to help them rapidly realize business value by adopting cloud technology, please keep reading! Our team is applying space-specific services like AWS Ground Station, along with other AWS capabilities like edge computing, artificial intelligence, and machine learning, to the aerospace market.AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected be a US Citizen.Key job responsibilitiesIn this role:- You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.- You will enjoy working with aerospace industry customers to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.- You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.- You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.- You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.- You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.- You have business and financial acumen to manage the scope, timeline, and budget of each individual project.- You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.- You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 7+ years of customer-facing, large scale implementation consulting experience across multiple cross-functional teams. - 5+ years of experience managing enterprise-level IT projects - 3+ years driving Agile/Scrum/Iterative development using a project management tool set (Confluence, Jira, RallyDev, VersionOne, Taiga, etc) and source code management products. - Possess at least one active project management certification (e.g., APM, CSM, PMI-PMP, PMI-ACP, PRINCE2). - Bachelor's Degree or equivalent experience. ...

The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Communications, we’re leveraging Generative AI to bring this assistant to life. If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver cutting edge features for end customers.Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.Key job responsibilitiesAs a Principal Product Manager - Technical in Alexa Communications, you will be responsible for building calling, texting, emailing, and sharing experiences, where Alexa acts as an agent to get things done for customers. This role is cross-functional — you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.As a product leader, you will:* Own and define the vision, strategy, and product roadmap, manage tradeoffs and dependencies with key stakeholders, and execute on deliverables* Work closely with the engineering, design, and science teams to develop an offering that will delight customers* Drive product launches including working with business development, Alexa partner teams, public relations team, executives in other companies, and other product management team members* Monitor the business and refine the roadmapA day in the lifeGiven the scope and high level of ownership that product managers have in Alexa, rarely are two days the same. You are a business owner, customer-facing representative for the service, and the point person for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends. On a daily basis, you'll have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side-projects, and through mentorship, both as a mentor and mentee. Our customers are developers and technical decision makers, so you will be using code, technical documentation, and architecture diagrams to understand problems and communicate solutions. BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in technical product management, program management or engineering ...

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times?These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated, and innovative principal product manager to help us answer these (and many more) questions.To do this, you need to understand what matters to C-Level executives, how they make decisions and be capable of incorporating this understanding into compelling narrative and content for presenting insights from Topline forecasting suite of products to help them make decisions. Topline Forecast is the most important input for planning exercise for Amazon consumer business.This role might be for you if- You are passionate about developing products with a high degree of technical or science component- You have an executive presence to convince the C-level executives of your insights- You possess strong business acumen with strategic, analytical, and critical thinking- You excel in communicating complex ideas in simple and easy to understand narratives across organizations providing clarity in decisions- You can deliver high standard product solutions working closely with engineering teams and understand the impact of technical design decisions on ability to scale and innovate for customers- You can prioritize operational excellence work alongside feature delivery on a roadmapKey job responsibilitiesIn this job, you will: - Work with the team of Topline scientists and economists, and business stakeholders (including but not limited to middle mile and last mile operations teams and retail business and finance teams) to design and improve our forecast and develop insights- Identify business opportunities to expand, automate, or optimize Topline analytic products - Manage a major product or suite of products and drive adoption of product with stakeholders and customers - Write Product Requirement Documents laying out the vision of Topline products that will form the foundation of functional and technical requirements and execution plan for product delivery. - Drive strategic upward product communications (e.g., decision narratives, investment proposals) - Drive alignment on product features business metrics, and business strategiesBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. We are an external customer facing, opt-in service with our own P&L and have to earn our business every month. We are looking for a smart, enthusiastic, and creative thought leader with a strong background in outbound product management or business development to define, develop and deliver the scaling strategy for AWS Support related products and services. The ideal candidate will clearly be passionate about the large opportunity that the cloud (AWS) space presents, with a track record of success in delivering products and services for the IT industry. The candidate is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. In this position, you will play a pivotal role in defining the go-to-market strategy for our services, increasing support adoption and revenues and tirelessly champion the needs of our customers. We are looking for a senior business development/outbound product leader that can understand customer requirements in specific industry verticals, build industry focused support bundles that combine our services into a easy to use commercial offering, work with senior sales leaders to incorporate the bundle into their sales strategy, and and have experience in running promotions and campaigns. Key job responsibilities• Product Launch & Positioning: Develop and execute product launch strategies, and create compelling product messaging that resonates with customers and differentiates our products in the market.• Sales Process: Co-own goals around Sales Pipeline, conversion and revenue with sales and product teams. Provide feedback to improve the Sales Process.• Sales Enablement: Collaborate with the sales team to create sales collateral and tools, and provide training to ensure a successful go-to-market strategy.• Market Analysis: Monitor and analyze market trends and competitive landscape, and provide actionable insights to shape product strategy and positioning.• Customer Engagement: Engage with customers, partners, and industry influencers to gather feedback and promote our products effectively.• Cross-Functional Collaboration: Work closely with product development, marketing, and other internal teams to align goals and drive successful product execution.A day in the lifeA day in the life of an Outbound Product Manager is to analyze customer support requirement for key industries and verticals, build a “support solution” that combines various capabilities into an offering tailored for a specific industry, work with senior sales leaders to incorporate these solutions into the sales strategy, and manage pipeline/conversion. The Outbound PM monitors our go-to-market motions and ensures that we are building strategic initiatives that help us scale the business non-linearly. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The AWS Support Product team is responsible for the new offerings and the commercial strategy for the AWS Support Business. We have a team of exceptionally smart people who are passionate about cloud computing, and are on a mission to be the world class standard for customer experience. We believe that the work we do improves the lives of millions of people around the world via our customers, and are passionate to forever raise the bar and bring more of our technology to customers around the world. BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper mobility and portability customers. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a multi-disciplinary team of innovators that work passionately to apply cutting edge advances in robotics and software to solve real-world issues that will transform our customers’ experiences in ways we can’t even imagine yet. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Key job responsibilities• Define the strategic vision and product roadmap for the next-generation Product Lifecycle Management (PLM) work-stream.• Demonstrate deep technical expertise in PLM architecture (workflows, APIs, runtime, design limitations, maintenance) and leverage data-driven insights to influence priorities and strategy.• Scope and manage large, complex technology initiatives, delivering critical solutions, significant improvements, or deprecating obsolete systems across multiple teams and organizations.• Ensure the program meets challenging business goals and drives measurable improvements in efficiency or experience for customers, employees/engineers, or the business.• Apply product management best practices to refine procedures and increase the productivity and effectiveness of cross-functional teams.• Possess excellent business communication skills to present complex technical information to a wide range of stakeholders.• Participate in hiring and mentor others to continuously improve their skills and ability to deliver results.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Passionate about books and reading? The Books Kindle Content team is responsible for helping millions of customers find books they love through relevant content recommendations and innovative shopping experiences. We are looking for a Senior Technical Product Manager to own and drive strategic projects. In this role you will partner with product, engineering and data science partners to build, test and evolve ML models that deliver increasingly personalized book recommendations to our customers. You will develop systems and services to scale personalization artifacts, enabling teams across Books to personalize every customer interaction. You’ll participate in developing the strategy and roadmap within the broader, highly-visible Customer Engagement team, and will own the day-to-day delivery of new experiments and features.The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.Key job responsibilities• Invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.• Develop product requirements, prioritize key initiatives and manage milestones with inputs from stakeholders across the organization related to core ML models, content ranking, and a suite recommendation services.• Own and manage a portfolio of books recommendation strategies, including tracking, optimizing and reporting on their performance.• Help define product strategy and manage the product roadmap (both directly for the Core Recommendations team and within the broader Customer Engagement organization).• Enable teams across the Books organization to create personalized experiences for customers by building and scaling personalization systems and services.• Communicate with senior management and other business/technical partners on product decisions, key results and durable learnings, program status and risks• Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.About the teamThe Kindle Customer Experience Product Management team owns the customer facing software experiences across all Kindle devices and apps - ranging from how you read, navigate, acquire content and more. Our mission is to be the world's favorite place to read, write and get more out of reading. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- 8+ years of product or program management, product marketing, business development or technology experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

AWS Monetization, is the incubator and enabler for business innovation and speed. We support 300+ services from EC2 to ProServ, 100+ billion in revenue per year (and growing), and over 4 quadrillion transactions a month, globally. In addition, we are continuously developing cutting-edge technologies to accommodate AWS’s rapid growth. Our team is innovating the complex systems that currently sit on a suite of streamlined solutions that allow us to communicate and offer products to our customers to enhance their experience. As we scale our services, we continue to expand our presence globally to support the AWS commerce Platform.Our team is seeking an experienced Tech Program Manager who is obsessed with improving customer experience. They will be responsible for building and executing a clear vision and strategy across our billing and commerce platforms while staying customer obsessed as they enhance our best in class system, which allows customers to have an accurate and compliant, billing and payment experience. This leader will be responsible to influence a suite of products and data service, and will lead game-changing innovations and solutions with their teams. They will partner with and influence X functional teams, including but not limited to engineering, sales, finance and legal. The role will report to a Director, AWS Monetization.Key job responsibilitiesThis role will give you the opportunity to lead Billing Accuracy across AWS, to help define the next generation of billing processes. In this role, you will:* Sift through competing priorities and complex requirements to clarify and solidify the billing accuracy and experience improvement roadmap.* Collaborate with product owners, operations and partners to bring the roadmap to fruition, and define and monitor metrics that measure the success of the portfolio.* Responsible for the building-up and maintenance of governance structures, driving effective decisions and report-outs to wider stakeholder groups.* Break things to see how they work, improve on what works, discard what doesn't, and learn from both. Do all of this using data driven approaches that measures billing accuracy and experience improvement.* Demonstrating strong tech and solution knowledge, understanding of billing lifecycle , understanding constraints in implementation and technology.* Drive process optimization to fully exploit the technology and non-technology solutions while balancing the customer experience and business need for flexibility.* Manage through high ambiguity to solve complex problems.#AWS #CustomerExperience #Monetization #TPM #BillingA day in the lifeYou empathize with our customers and define the problems we will solve. You:* Work backwards from our customers to create/influence a compelling product and operations vision, and a strategy that solve their business problems.* Create and manage effective governance structures, driving effective decisions and report-outs to wider stakeholder groups.* Build concise product and support requirements, with clear, measurable success criteria. Be an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules.* Use data to influence our business strategy and technical priorities, and escalate when necessary, without damaging relationships.* Keep all your stakeholders up to date on your products, upcoming capabilities, and future plans to improve billing accuracy and related experience. Independently represent your products and the product team, and are comfortable communicating with executives as well as with business and technical stakeholders.About the teamAWS Monetization's vision is to delight AWS customers by delivering accurate, on-demand, and easy to use billing. Our work includes operational review of deals, ingestion of billing terms to generate and publish invoices. We serve all AWS customers and issue billing artifacts $95 billion/year across 239 AWS services. Our vision is to deliver accurate bills fast and improve customer satisfaction by 50%. We aim to transform the AWS billing process by reducing manual touches via automation and create a Single Source of Truth data pipeline. We have several AWS/Steam level initiatives to improve billing timeliness, billing accuracy and automation.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 10+ years of working directly with engineering teams experience- 5+ years of software development experience ...

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...