Project/Program/Product Management--Technical

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We're seeking a Senior Product Manager - Technical to spearhead our critical Tier 1 Claim Services, foundational technology, and new feature development in claims, billing, and compliance domains. This high-impact role will drive growth and scale strategies for Amazon Pharmacy's claim services, delivering products that create exceptional experiences for our insured customers.In this role, you'll need to be a consummate industry insider and a forward-thinking innovator. You will identify strategic opportunities that can revolutionize our claim services. This might involve discovering innovative ways to streamline our processes, reduce operational costs, or create breakthrough experiences using AI for our customers. Your keen eye for improvement will be constantly scanning our current systems, looking for those game-changing enhancements that can set Amazon Pharmacy to deliver delightful experiences for our customers. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers and designers to compliance teams, vendors, operations and BizDev teams.Key job responsibilities* Lead the development and implementation of creative, high-quality product roadmaps based on product strategy and vision* Assume end-to-end responsibility for the strategic value, usability, and performance of our products* Manage prioritization and trade-offs among customer experience, scope, and time to market* Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver products to market* Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals* Manage product planning and development through day to day collaboration and decision making with a cross-functional team including engineers, designers and business or subject matter representatives* Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture* Work with UX Research to design usability and research studies to inform product requirements and influence product design and experience* Define and analyzes metrics that measure and benchmark product success* Drive product launches including working with public relations/marketing team, customers, executives, and other team members* Play active role in optimization and process improvements between product, design, and engineering teams#everydaybetterBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years’ experience working with internal customer and technical teams to collect- requirements and define software services and features- 5+ years’ experience defining and delivering a roadmap; demonstrated ability to influence strategic product direction- Strong written and oral communication skill and experience presenting to senior Leadership ...

Do you get excited to solve ambitious problems in a green field space to improve the experience for Amazonian (Employees, Managers, HRBPs, Service Delivery associates), be a catalyst in Amazon being an Earth’s best employer and improve Amazon’s compliance and legal stance?PXT Departures is looking for a Senior Product Manager (Technical) to lead and build solutions for Amazon’s business that raise the bar on HR technology. We're looking for an individual who thrives working in ambiguous and fast paced environment, defines compelling and impactful product visions, and collaborates with stakeholders cutting across organization boundaries to drive the organization goals. Key job responsibilities- Own the product roadmap of internal systems that Amazonian employees and HR use across the globe. - Define strategic product visions, roadmaps, requirements - Work with cross-functional engineering and product teams across the globe to deliver features - Partner with business stakeholders to discover product needs, obtain approvals and launch successfully - Deep dive into metrics to highlight successes, identify opportunities and prioritize work- Present product demos and updates to leadership About the teamThe Departures team is responsible for ensuring seamless job transitions for Amazonians through the proactive identification of performance and attendance issues with transparent and consistent expectations, provide them the opportunity to appeal these decisions, and ultimately guide them through their transitions that enable accurate and timely process execution.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The ideal candidate will have extensive experience with Tosca automation tools and a proven track record of implementing automated testing for ERP/ SAP applications. This role involves designing, developing, and executing automated tests to ensure the highest quality of our SAP systems. The desire and ability to work in a fast paced, collaborative environment is essential.Key job responsibilities- Own automated testing for ERP systems at Kuiper. - Design, develop, and maintain automated test scripts using Tosca to ensure comprehensive test coverage and efficiency.- Implement and manage automation frameworks specifically for SAP and other third party applications, ensuring robust testing and quality assurance.- Collaborate with cross-functional teams, including developers, business analysts, and QA professionals, to define and refine test strategies. - Execute automated tests, analyze results, and identify defects. Provide detailed reports and insights to facilitate issue resolution.- Continuously enhance and improve test automation processes and frameworks to increase effectiveness and efficiency- Document test plans, test cases, test scripts, and test results thoroughly and accurately to maintain clear and comprehensive records.- Maintain and update test management tools and version control systems to ensure smooth and efficient test operations.- Actively participate in Agile/Scrum development processes, contributing to sprint planning, daily stand-ups, and retrospective meetings- Communicate effectively with stakeholders, providing regular updates on test progress, issues, and resolutions.Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeCollaborate with functional owners, analysts, and developers to build test cases; oversee the creation and maintenance of automated test scripts using Tosca; execute and review test results to identify defects; and coordinate with the team to ensure comprehensive test coverage and adherence to quality standards.BASIC QUALIFICATIONS- 5 years of experience in software testing, with at least 2 years on managing test suites for ERP systems- Hands-on experience with Tosca automation tools, build test scripts, end to end testing, negative testing, regression testing suite- Experience with performance testing, load testing, regression testing and incorporation of various testing in development life cycle- Demonstrated understanding of software testing principles, methodologies, and best practices.- Experience with test management tools and version control systems. ...

Amazon.com is looking for a Principal Technical Program Manager (TPM) to support our initiatives in resource and application discovery within Amazon security. Our product, Veritas, is a foundational service within Amazon security that discovers all the resources owned by Amazon and the interconnections between them. This knowledge is then used for several security initiatives like security reviews, threat modeling and detection, access control and incident response. This role will support this product and help define and implement steps to achieve our long term security vision for customer trust, solving our most challenging problems with novel and scalable solutions. In this role, you will work with cross-functional teams of technical and non-technical key stakeholders to define strategy and interpret, communicate, and drive full lifecycle of several features added to the product. You will partner with Legal, Product teams, and Engineering teams to evaluate and develop security services and infrastructure. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.This role will provide opportunities to think big, be customer obsessed, and to partner with business teams across Amazon.com. In this role, you will define, communicate and manage challenging projects across multiple teams and locations.Key job responsibilities• Develop and execute multi-year project plans with an impact across Amazon business units to drive security excellence across multiple security domains, such as security reviews, access control, vulnerability management, and secure software development.• Lead ambiguous and undefined problems to resolution in the face of uncertainty• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customersAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 4+ years of software development experience- Bachelors Degree ...

Are you a GenAI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Principal SA to join our Artificial General Intelligence (AGI) Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon AGI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to payments, billing and invoicing experience for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems.This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the international payments, billing and invoicing strategy and vision, developing product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.This role is for a Senior Product Manager - Technical in Kuiper who will be responsible for driving roadmap, requirements and feature delivery across embedded SW components. You will work with your customers and partners to refine requirements, understand constraints, anticipate emerging and future capability needs, and iteratively delivering value to our customers. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumKey job responsibilities• Work across Kuiper teams and customers to design software systems and interfaces roadmap.• Manage the entire product line life cycle from inception to launch• Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements• Understand and synthesize wired and wireless technologies to define leading edge products for our customers• Inspire the team with the product vision, and work cross-functionally to bring the product to life• Write detailed product requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with the development teamsAbout the teamThe Kuiper Customer Terminals Software teams build and maintain the core software that powers the customer terminals on the Kuiper network. The team is highly cross functional and is responsible for low level device drivers, secure manufacturing, MAC and PHY interactions, data plane, control plane and network communications. The team traverses the entire OSI model and works across L1-L7 layers.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- 7+ yrs experience in Consumer Electronics, Networking or RF communications industries ...

Are you interested to define and re-imagine privacy experiences across the many channels and devices our customers use? If yes, you may have found the perfect role!The central Privacy team at Amazon owns the privacy experiences and system capabilities to collect, apply and monitor customer privacy choices across the retail website, devices, Prime Video and more. We are looking for an experienced product leader to own the company-wide privacy experience roadmap and help us innovate on behalf of our customers around the world Key job responsibilities - Product strategy and direction: Continually assess the needs of our customers and partners in defining and evolving the product and business strategy. - Roadmap Planning: Deliver innovative new features, usability and product performance in a consistent cadence of releases. Be the internal and external authority and advocate for your program. - Ensure consistent execution of product lifecycle processes from concept to launch, driving value-based prioritization of product development initiatives. - Requirements Definition: Develop comprehensive product plans incorporating customer needs, defining the competitive arena, and establishing the objectives, strategies, and actions required to achieve business goals. Produce high-quality requirements docs and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. - Work with tech teams in your organization and others to craft business requirement documents and align on solutionsBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The Role:As a Engineering Prog Mgr within the Hardware Service Engineering team you are responsible for defining the customer facing and internal strategy for the warranty and returns services of a new complex product. In addition to creating the overall returns service strategy, the role owns development of technical processes for dis-assembly, assembly, spare parts reclamation, and development of tooling solutions to facilitate service operations. This includes defining, developing, deploying and sustaining hardware screening operations and repair/refurbishment processes globally to support Amazon Digital Device products. The role will be expected to use program management experience to share the overall strategy, gain cross-functional support, and hold stakeholders accountable to the overall Reverse Logistics NPI strategy. In this role, you will: • Own the overall repair service cost-model and changes to the cost-model due to risk and plan of record changes. • Define customer return screening and repair strategy for warranty and remorse returns • Develop repair processes and tooling (as needed) to support repair activities for a variety of products • Assure successful implementation into global and regional support strategies • Review and evaluate product designs for compliance with Design for Serviceability guidelines and Design for Repair standards • Provide tangible feedback based on results to improve product design features • Enhance field support productivity and effectiveness through improved hardware serviceability, driving opportunities into product design • Review HW designs during key build phases and ensure tooling and service solutions will meet requirements for product support, warranty costs and product launch schedule • Define spare part requirements and expected usage • Develop programs to reduce the need for new spare parts through refurbishment of previous used parts and for improvements on warranty costs • Develop repair processes for continued improvements on efficiency and reduced complexity in the operationsTravel Required up to 20% (Domestic and International)Key job responsibilities• Assess risk to service and repair customer offerings for new products beginning at concept.• Enable closed loop feedback to product design and product management.• Identify opportunities to improve the design for serviceability, design for repairability and go to market (GTM) strategy for aftermarket support and pre-owned sales of Amazon Devices.• Measure cost of service and repair against financial targets.A day in the lifeAs the overall owner of the NPI process within Reverse Logistics, on a daily basis, you will work with a broad cross-functional team responsible for launching some of our most complex products. Your day will likely begin with updates from the European and Asian stakeholders for product launch. Then you will focus on documenting the plan of record for service and repair, with special focus on identifying serviceability and repairability improvement opportunities to reduce overall service and repair costs. Using your knowledge of repair processes you will submit requests for design changes to product design. To end your day you will work with product management, customer service, and SW tech teams to scope new customer facing service offerings required for the new Amazon product.About the teamAmazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic products another chance to be loved.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or equivalent or related ...

The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We thoughtfully design the shopper experience from the moment a customer clicks on the search box to the point where they have evaluated the search results page and made a confident decision on how to take the next step in their shopping journey. We use customer research and customer behavior analysis to develop new features ideas and we test them through hundreds of A/B experiments each year. This immense amount of data allows us to leverage machine learning and large language models to build smarter and more personalized experiences for our customers across a wide variety of categories, from instant video and Kindle books to apparel and electronics.We are looking for a customer-obsessed TPM to embrace the challenge of building the most delightful shopping experience on earth. You will leverage your technical expertise to effectively partner across dozens of 2-pizza teams across the company to deliver step-change improvements to the Search CX. You will manage projects with cross-org dependencies, understand competing business priorities from various business units and identify foundational technical components that will unlock new kinds of customer-facing features. You will understand the fundamentals of current search systems and help evolve the architecture to enable faster experimentation and more meaningful launches for our customers without sacrificing foundational customer needs like fluid rendering and accessibility. You will also align product, design, science and engineering orgs towards simple mechanisms covering everything from ideation to delivery to cost of ownership.A successful leader in this role will be an exemplary communicator, both verbally and in written form, and use this skill to relentlessly advocate for customer needs. You will regularly present monthly, quarterly and yearly strategic documents to leaders up to the Senior VP level. You should love the challenge of balancing operational resilience with speed of delivery as you work on large-scale, customer facing projects. You are equally comfortable leading tactical delivery as you are defining north star vision for your area. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you ever struggle to explain your work? How's this: "Do you shop at Amazon?” Every day, tens of millions of customers visit Amazon to discover, research, and buy products. Millions of interactions are processed each hour, as customers navigate and explore our vast selection of products, features, and services around the world. The Amazon Stores Advertising Team’s vision is to enable customers to discover products they love from brand owners around the world. Amazon Stores are the product showroom for the “everything store”, our reach and impact uniquely positions us to innovate on behalf of our customers. The Stores Advertising Team partners with organizations across Amazon to drive high-quality advertising experiences across geographies, intents, missions, products and businesses; while ensuring a cohesive, lovable shopping experience.We are looking for a motivated, entrepreneurial, high-judgement and customer obsessed Principal Technical Product Manager to evolve the shopping experience on Amazon. In this role you will lead initiatives to create delightful experiences for customers to discover advertised products from vendors in our store and to redefine the advertiser product experience and business strategy so that the best brands in the world build brand and product awareness and equity in our stores, globally. This role will innovate on current and next-generation advertisements that are dynamically tailored and integrated with multiple other Amazon systems.Key job responsibilitiesAs a Principal Technical Product Manager, you will: • Propose and implement new projects or recommend system improvements—often driving resolution to hotly debated topics—either through smart tradeoffs or inventing around constraints• Manage the P&L around the advertising experience across all Amazon Stores pages for vendors on Amazon.• Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments• Bring innovative ideas to the table, in order to find better ways of accomplishing our customer objectives• Report progress and influence decisions with executive leadership• Work closely with designers, economists, Sr. engineers and Team Leaders to invent new experiences that customers and advertisers love. • Interface with a diverse customer base to understand requirements, priorities, and processes•Set clear, measurable quality goals for in a data-driven wayKey job responsibilitiesAs a Principal Technical Product Manager, you will: • Propose and implement new projects or recommend system improvements—often driving resolution to hotly debated topics—either through smart tradeoffs or inventing around constraints• Manage the P&L around the vendor advertising experience across all Amazon Stores.• Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments• Bring innovative ideas to the table, in order to find better ways of accomplishing our customer objectives• Report progress and influence decisions with executive leadership• Work closely with designers, economists, Sr. engineers and Team Leaders to invent new experiences that customers and advertisers love. • Interface with a diverse customer base to understand requirements, priorities, and processes•Set clear, measurable quality goals for in a data-driven wayAbout the teamThis role is within a brand-new organization focused on delighting customers while driving long-term growth and revenue. Prospective candidates should have the desire and capability to drive results from the ’ground floor’ of an impactful and important charter. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of end to end product delivery experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience leading engineering discussions around technology decisions and strategy related to a product ...

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness Sr. TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for power and cooling equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.This role is for Herndon, VA only and not open for other locations. This is an on-site role.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeAs a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.Role Responsibilities and Requirements:· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs.· Perform point to point checkouts between field devices and controllers.· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.· Installation, replacement, configuration, and calibration of sensors.· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.· Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.· Commissioning and systems level testing support.· Create red-lined drawings and documentation of systems. · Follow change management process to generate work requests and method of procedures.· Participate in Factory witnessed tests at vendors or in panel builders facility.· Perform other tasks as assigned by manager. · Recommend design improvements based on consultation with users and system operation.· Perform root cause analysis during testing and commissioning.· Ensure all personnel on site utilize proper safety methodology.· Work on-call and a rotating schedule when required and respond to after-hours emergencies.· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. · Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.Physical Requirements:· Walk jobsites in uneven terrain and work at heights and from ladders.· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.- Minimum one year of experience working with computer components and operating systems. Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Would you like to help our customers deliver a more productive and secure working environment for their end users? Do you want to help IT organizations achieve their sustainability goals? End User Computing helps customers improve the security of the workplace while helping them achieve their goals for sustainability and budget optimization. As Sr. Product Manager, for End User Computing, you will lead the strategy and planning to drive customer adoption and revenue growth of new Amazon WorkSpaces services including WorkSpaces Thin Client. As a Product Manager, you'll ensure our customers make the most of our capabilities to solve their business challenges. To do so you will develop positioning, messaging, and go-to-market plans for key customer use cases. You will own putting those plans into action, measuring the results, and communicating the impact. You will work in collaboration with go-to-market, marketing, sales specialists, and the broader AWS sales organization to execute your vision. You will also be responsible for identifying and mitigating friction points that come in the way of customer adoption and satisfaction with the service, building mechanisms so that your efforts can scale. You will champion the voice of the customer to make sure our development teams are always working backwards from their needs. The ideal candidate will have a business, strategic, and technical background that enables them to deeply understand customer problems and challenges, drive a customer engagement from start to finish, and interact as easily with IT leaders as you do with IT administrators. Your ability to understand our products in-depth will earn you trust with engineering and solution architects. You should also have the ability to work cross-functionally using data to influence teams outside of your organizational boundaries. You will have a proven track record working with early-stage products and use a customer-centric mindset to help customer ramp quickly. Key job responsibilities• Develop go-to-market plans for product use cases within End User Computing• Analyze customer trends within those use cases to develop positioning and value propositions for each focus area• Apply understanding of industry and competitive context to shape messaging about how our solutions address customer needs• Work with sales, partner development, and marketing to design and execute programs, and events that drive adoption and customer success; measure and communicate results• Craft content for press activities and sales presentations • Scale go-to-market efforts through internal enablement activities• Work with engineering and inbound product managers to create a roadmap of features that drive customer adoption• Conduct customer briefings, present at industry events,, and further thought leadership around end user computingAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/BA degree (Master’s degree preferred) in Computer Science, Information Systems or Business.- 5+ years of demonstrable experience in one or more of the following areas: product management, business development, sales or marketing- Demonstrated track record in crafting technical product positioning, messaging, content and programs- Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced environment- Demonstrable ability to meet tight deadlines while managing multiple projects- Exceptional writing skills to create narratives, presentations, blogs, white papers.- A work ethic based on a strong desire to exceed expectations- Ability to work effectively with cross-organizational teams in an international, diverse and complex organization- Strong written and verbal communication skills to positively influence decision making- Comfortable presenting and interfacing with leadership ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month internship between January 2025 to June 2025 or July 2025 to December 2025Within Amazon Robotics, the Robotics Deployment Engineering team oversees the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. Training is provided on the specific systems that the engineers will be working on, though candidates should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.The robotics systems that the Deployment Engineering Co-Op will be deploying may be in various phases of a product life cycle. The candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical knowledge, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.This position requires up to 75% travel. Valid US drivers license required.BASIC QUALIFICATIONS- Currently enrolled in college/university working towards a BS degree in Engineering of closely related STEM field and must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 3-month internship between May/June 2025 to July/August 2025.- Experience working on mechanical, electrical, IT networked, or software systems. - Understanding of data collection, reporting processes, and ability to make data-driven decisions. - Ability to read technical drawings and/or reading CAD models. - Ability to troubleshoot robotics systems, perform testing, monitoring robotics system performance, etc. - Ability to read and develop technical documentation and process instructions. - Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US. - Must be proficient in standard office software tools and processes. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an easy-to-use cloud contact center service that helps companies of any size deliver superior customer engagement at lower cost. Amazon Connect agent scheduling helps Connect customers forecast future workloads, determine how many agents are needed, and what shifts and schedules they should work - all so the contact center has the right number of agents at the right times to deliver on operational goals and hit the budget.We're looking for a Principal Product Manager who's inspired to deliver direct & massive positive impact on Amazon's customers, and disrupt existing industries. Our Principal Product Managers have end-end ownership over a significant technical product. We expect you to dive deep into the technology from both a product and customer perspective. Customers may include developers, IT departments, or enterprise CIOs from the world’s best companies. To succeed, you will have technical acumen and a passion for both technology and business.From day 1, you will be responsible for a large product and have the autonomy to think strategically and make data-driven decisions to drive innovative solutions. Our successful Principal Product Managers will be exposed to multiple businesses/products, and will grow into senior executives who independently run large business segments and organizations. This product will serve a complex ecosystem of users and companies that interact with each other, leveraging data insights and machine learning.Key job responsibilitiesLead the strategy and expansion of Amazon Connect agent scheduling into new fields, driving growth both in the service and enabling Connect to delight more customers.A day in the lifeYou will work closely with potential customers and our engineering team to make sure we are deliver the right services and features in the right timetable. As we approach beta and preview releases, and then GA, you will work with our go-to-market team to drive to commercial successAbout the teamOur immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesWork backwards from the customer to determine what needs to be done - writing 5 Questions docs and PR/FAQs. Translate these into business requirements and work with engineering leaders to ship new services and features. Work with GTM - product marketing, business development, partner teams, and sales to drive adoption and usage.Speak publicly at customer events about our offerings.A day in the lifeYou will typically a) talk to one or more customers most days: listening carefully to understand what needs to be done, b) spend time writing (e.g., 5 Questions, PR/FAQs, business requirements, c) meet with engineering to drive delivery of the features you've prioritized), and work with our go-to-market teams to drive sales.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Our immediate team is a diverse set of engineers, product managers, UX designers, all focused on shipping product and delighting customers. We are proud to be part of Amazon, with ten employee -led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience in taking a product from conception & definition phase through engineering design and taking it to market ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry. - 5+ years experience in Construction or Project Management.- 5+ years experience in on-site construction trades (mechanical, electrical, general) Vendor Management. ...

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.Key job responsibilitiesIn this role:-You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.-You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.-You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.-You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.-You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.-You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.-You have business and financial acumen to manage the scope, timeline, and budget of each individual project.-You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.-You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS-5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for driving results.-1+ year of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.-Bachelor's Degree or equivalent experience.-Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As the single-threaded leader of the overall Prime Video Player CX, you will have the opportunity to build a product strategy and roadmap for Prime Video's Linear TV viewing experience and the overall Player CX framework that shapes Prime Video's Ads, Sports, Linear TV, movies and shows viewing experience. Prime Video offers customers a vast collection of Linear TV stations with their favorite sitcoms, sports, movies and TV shows, with and without ads — all available to watch on hundreds of devices. In this role, you will ensure that all these experiences are cohesive and easy to use. You will have end-to-end ownership of the product, user experience, design, and technology required to deliver Prime Video's Linear TV experience, including how customers discover new stations to view. Prime Video's scale and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in developing the strategy and vision and create a product roadmap to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities, and enhance our customer experience.We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, and team oriented. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. You are comfortable presenting your point of view to influence stakeholders and senior leadership. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organization. You have experience working directly with software engineers to deliver customer facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs. This role can be located in Seattle, WA or Los Angeles, CA.Key job responsibilities- Develop a deep understanding of the Prime Video customers and the current viewer experiences. Experience running voice of the customer programs to guide product decisions.- Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.- Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience.- Own the development of detailed product requirements documents.- Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.- Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: marketing, content acquisition, legal, finance, customer service, and operations.About the teamPrime Video Global App Experience team are responsible for building simple, intuitive, fast, responsive and personalized streaming experience for Prime Video customers WW, for web, mobile and living room devices. Our goal is to make Prime Video a daily destination where customers want to come to watch their favorite shows. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...