Project/Program/Product Management--Technical

We are looking for an experienced technical program leader to lead our sales abuse prevention team engineering and science roadmap, focused on detecting and preventing abuse via reviews, external channels (e.g. social media, 3P websites), internal search and competitor abuse. The team’s mission is to protect and preserve the integrity of Amazon's stores by ensuring a level playing field for all selling partners. We do so by eliminating fraudulent and deceptive practices that undermine the trust and confidence of customers and selling partners. We aim to detect and deter bad actors who seek to manipulate Amazon’s community content, e.g. reviews, feedback, Q&A, etc. and product placement, e.g. Search, P13N, Ads, etc. to gain an unfair competitive advantage. We detect instances of fraud and abuse across Amazon’s online WW stores by building new machine learning models and scalable services. We empower other Amazon teams that similar needs to benefit from our expertise and services. We are looking for a Principal Technical Program Manager that can apply critical thinking and innovate in fast-paced environment, where their decisions directly influence Amazon’s customers shopping experience. Some of the projects this leader will work on include designing new frameworks that allow Amazon remove the reliance on human decisioning in favor of machine learning, building new software architectures that allow us to quickly react to changes in fraud and abuse trends, and launching new services to prevent abusive or fraudulent behavior before it reaches Amazon’s customers.We are a diverse team that is passionate about operational excellence and high-quality deliverables. We value transparency, empowerment, experimentation, and appreciation. Our solutions influence the products and plans of multiple internal teams, and we design and build systems that directly influence the shopping experience of millions of customers.Key job responsibilities- Lead the effective and efficient design and delivery of complex operations automation for new Fraud and Abuse prevention mechanism, working across all engineering disciplines.- Interact with key stakeholders to define and deliver against project goals, including both technical and operational deliverables.- Collaborate cross functionally to support extensible solution development and integration.- An ideal candidate has experience with complex system design, including experience integrating hardware and software deliverables- Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results- Lead the development and decomposition of comprehensive functional requirements & specifications, partnering with Product Management, Operations, Science, Engineering and business stakeholders.- Identify, assess, track and mitigate issues and risks at the program level- Create, maintain and disseminate project information to stakeholders- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities- Develop and drive engineering project schedules- Deliver programs across all engineering disciplines including Science, Software, Regulatory Compliance, Systems, and Quality- Triage, prioritize, and execute against incoming requests from Product Management, Business Teams and RoadmapBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with DoD customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of DoD customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical degree or equivalent experience- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience developing software code in one or more programming languages (java, python, etc.)- Current, active US Government Security Clearance of Top Secret or above ...

Datapath is a Tier-1 serverless platform for low-latency, high-throughput, federated logical microservices. If Amazon.com is conceptualized as a giant database application, Datapath fulfills a critical role as a distributed query engine. It runs business logic for features such as buying options, search, offer listings, and a host of computations for the Detail Page. Datapath’s logic federation and co-location features enable SDO teams that rely on other teams for pieces of their business logic to operate at the latency and efficiency of a monolithic service without compromising the benefits of service-oriented architecture. We are looking for a passionate, technical, and results-oriented Principal Technical Program Manager to join our team. The Principal Technical Program Manager in the Datapath organization owns programs, planning, and client engagement. The TPM builds internal mechanisms to maximize the capacity of Datapath across engineering teams spread across 4 locations. With hundreds of client teams, the TPM, in partnership with peer PMTs, builds customer-facing mechanisms to improve roadmap prioritization, transparency, and customer satisfaction. Leaders in this space need to create a culture of innovation, encouraging their colleagues to find new and better ways to identify and solve problems.The TPM drives large programs, like reducing builder toil, improving cost of operations for Datapath and client teams, with significantly complex cross-functional technology initiatives. They remediate critical problems and manage escalations, as needed. They work on disambiguating complex requirements, driving clarity, building consensus and they define architectural strategies to meet the needs of Amazon builders developing logic for Datapath and improve their productivity by proposing solutions to streamline their experience.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- Experience managing programs across organizations running large-scale systems in a multi-tiered, distributed environmentBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you passionate about building innovative experiences that uncover talent and help people launch successful careers? Are you interested in building data-driven, customer-obsessed Candidate Evaluation experiences at scale? If so, the Scheduling | Evaluation | Outcome product-tech team has an exciting leadership opportunity for you! We are looking for a Senior Product Manager - Tech to drive the development of new products and experiences that enable hiring at scale at Amazon. Our products are used to schedule evaluations and discover bar raising candidates.The ideal candidate will leverage their deep technical product management expertise to work backwards from customer scenarios, identify the right product opportunities, define and execute the product roadmap with cross-organizational engineering, science and UX teams for enterprise-wide global customers. They will demonstrate a high level of ownership, and use communication and organizational skills to maintain alignment with stakeholders and customer representatives at all levels of leadership. They will use data and concise narrative to articulate their vision for products that excite and thrill customers. If you love using customer obsession to tackle ambiguous problems and build world class experiences for Amazon, this position is for you.Key job responsibilities- Identifying which customer problems are the most impactful to solve for.- Defining the vision for your product.- Generating buy-in for the product vision with leadership and partner teams.- Creating and maintaining an optimized and logically sequenced roadmap.- Translating customer experiences into clearly defined product requirements.- Managing prioritization and trade-offs to ensure delivery of a great customer experience.- Anticipating and resolving strategic issues that impair the team’s ability to deliver.- Leading cross-functionally to ensure the product vision is implemented effectively.A day in the lifeAs the Senior Product Manager - Tech, you will own the vision and strategy for every aspect of the product, from strategy to feature-level definition and then roll out to thousands of users who rely on your tools. Day to day you may find yourself doing desk rides with customers to understand their challenges, and then get huddled up in a room to do whiteboarding of solutions with your tech partners to solve for them. You'll have a seat at the table for strategic prioritization discussions, and you'll make the tradeoffs that help us learn quickly, deliver value, and continue to iterate on products that have high visibility across Amazon. In this roll, you will be part of a cross-functional organization of research and applied scientists, data engineers, program managers, product managers, UX designers, software developers, and recruiting teams.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you obsessed with helping customers find the entertainment they love? Do you thrive in building something from scratch and growing it to impact millions of customers on a daily basis? Fire TV Channels is an ambitious new free streaming service that brings customers a one-stop shop for fun daily content in News, Sports, Entertainment, Lifestyle and more in a personalized experience built for Amazon devices.We are looking for a Senior Product Manager - Technical to lead the strategy, development, and scaling of new revenue-generating experiences for Fire TV Channels at the nexus of the customer, content provider, and advertiser. This role will lead product strategy and delivery for Fire TV Channels expansion across new international marketplaces and device surfaces to grow our addressable customer base. You will develop innovative experiences for millions of customers, work with top global and national content brands, and create industry-leading ad inventory for video advertisers. This opportunity puts you in the driver's seat of a new and growing business. We work in the middle of one of the fastest growing areas of entertainment, and our team has full P&L responsibility with engagement, revenue, and profit goals. You will drive the strategy and vision for our products, and develop roadmaps and features that deliver exceptional customer experiences. The role is inherently cross-functional -- you will work closely with engineering, design, business development, content, marketing and executive teams to bring products to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work extremely effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products that customers love. Key job responsibilities- Define the product vision working backwards from delightful and differentiated customer experiences- Develop a cohesive expansion strategy optimizing product and functional levers to grow our customer base and engagement- Create high quality product roadmaps and detailed, crisp business requirements and user stories that drive UX and technical designs- Gain buy-in for the product vision and roadmap both internally and with key external partners- Manage prioritization and trade-offs among customer experience, content and advertiser partner experience, business opportunity and execution costs/risks- Work closely with engineering, UX, content, marketing, finance, and legal teams to invent and simplify for high velocity product delivery- Break down ambiguous and complex problems, proactively identifying and resolving strategic, technical, business, and customer-impacting issues- Drive product launches and go-to-market working with marketing, public relations, executives, and other teams across marketplacesAbout the teamThe Fire TV Channels team is part of the Fire TV Content & Advertising organization, which combines entertainment and advertising technologies, smart TVs and Alexa to help our customers discover and engage with content and help Amazon lower prices. We operate at Amazon scale, designing and deploying software that is enjoyed by millions of active users globally. We solve significant customer problems in the consumer electronics space through devices, mobile applications, computer vision, and machine learning. One of our product lines is Fire TV, a global leader with over 200MM streaming players and smart TVs sold worldwide.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Solutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential MHE retrofit projects with MHE vendors and providing engineered solutions to Operations Engineering for installation. We work closely with many internal and external teams to develop MHE solutions, which allows us to deliver a variety of solutions. Our internal stakeholders include: Operations, WW Engineering, Finance, Safety, ACES, RME, and Operations Engineering.• Develop the concept design in to firm engineered design while applying:• Design and install standards (Amazon, industry & local AHJ requirements)• Lessons learned from previous and similar projects• Local knowledge by working with site operations, safety and RME. • Key aspect of Firm Engineering process is to identify changes and deviations from RFP and proposal agreements. Drive CR process while being cost cognizant.• Firm engineering also ensures compliance with safety (egress, fire systems), landlord approval and permit submission process. • FIRE team has also ownership of critical MHE Design and controls / SCADA specifications. Owners conduct bi-annual document review process to incorporate changes and updates. Key job responsibilitiesDesign Skills:• Design and develop engineering solutions for complex material handling and storage challenges considering human/equipment interactions for the NA and Emerging Countries.• Lead and coordinate concept and firm design development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work with various teams (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can be made network standards• Lead the firm engineering process for various design reviews. Ensure the solution being developed meets or exceeds all Amazon standards.• Writing or reviewing design / functional specifications, design verification plans and test procedures for MHE equipment.• Driving projects to closure; ensuring that systems deployed, maintained, and meet regulatory requirements for certificationProject Management:• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Work with procurement and PMO to obtain initial ROM (Rough Order of Magnitude) pricing. Use this information along with other cost information to develop a CAR (Capital Asset Request) form. Ensure the funding for projects is effectively spent while ensure frugality is observed. • Must remain as the primary POC for all design, schedule, cost and safety related question throughout the life cycle of the project. Work effectively with operations and Ops Eng to address any schedule changes during execution. • Must be able to travel up to 25% A day in the lifeBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONSBachelor’s Degree in Engineering, Design, or related field• 4+ years experience in a design related role• Ability to understand and validate design changes requested or proposed. • Ability to understand full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.• Design-in-Safety experience• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing. Similar design experience in other industries can be considered. • Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). ...

Do you want to create the next generation of personalized shopping and recommendations? In this role you will lead Amazon's Recommendation's organization to define new products and user experiences. Amazon strives to be the Earth’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We are looking for people to help us build the future.As a Senior Technical Product Manager, you will be responsible for defining the 3-5 year strategic vision for the creation of new personalized recommendation experiences at scale. You will build and execute a roadmap with industry leading solutions that enables Amazon's Recommenders to surprise and delight our customers. This is an opportunity to be part of a ‘greenfield’ effort and innovate in a space that is poised to grow exponentially over the next few years.In this role, you will: - Define vision, develop roadmap and drive execution of new recommendation models and customer experiences - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage prioritization and trade-offs among customer experience, performance and operational support load - Work closely with engineering, design, applied science, and program management in an agile environment to deliver products to customers - Drive product roadmap creation including working with operations, executive team, and other team members - Proactively identify and resolve strategic issues to help the team meet strategic, financial, and technical goals - Interface and partner with all levels of the Amazon businesses. - Establish standards/best practices to raise the bar on product management across the organizationThis role requires an individual to have impeccable judgement, in differentiating between one way and two way doors. She/he should be adept at building consensus across a cross functional team and partnering effectively with other leaders in the design/development/roll-out of new products. The senior PMT will need to be flexible, adapting her/his approach to ensure schedules are reasonable and consistently delivered for our customers.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Robotics develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network.Our Global Robotics Deployment team is searching for a high energy Principal Technical Program Manager (TPM) that can manage the complexity and diversity of Deployment Services delivered on behalf of our internal Amazon Robotics Storage Solutions and Engineering customers. As a Principal TPM, Storage Solutions Deployment you will act as the Single Threaded leader (STL) for an exciting next generation Automated Storage Solution expected to deploy globally and you are responsible for managing all New Product Introduction (NPI) Deployment Services committed to our Storage customer(s). You ensure the successful delivery of the complete Customer Delivery Solution “package” at the service deliverable level and work with service owners across the entire Deployment organization to ensure requirements are met that lead to delivery of commitments and exceeding customer expectations.Key job responsibilitiesAs the Storage Solutions Deployment STL your primary responsibilities are:• Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Storage Solution Deployment related with customer, partner, and stakeholder teams • Coordinating with each Deployment-team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Deployment Engineering (Int’l and NA RDE), Strategy & Operations (S&O), Retrofit Readiness (RR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of delivery success• Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service• Managing escalations or misalignments when there are risks to delivering committed services with high quality• Managing tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities• Working with Deployment teams to determine whether a decision is a one-way or two-way door; managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)• Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability • Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery• Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Design Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment servicesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs the TPM for Storage Solutions Deployment you seek to maximize decision-making velocity by removing obstacles, but recognize that maintaining reporting lines within functional disciplines is good for raising the bar within a discipline to achieve greater efficiency; you rely heavily on getting work done through others and you are a master of influencing others to meet deliverables. The Storage Solutions Deployment STL works across service owners in Deployment to drive prioritization, maintain commitments, and manage all of the associated cross-team communication. While the Storage Solutions STL does not ultimately own headcount allocation by service, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation is a driver of service delivery risk.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 2+ years of end to end services delivery experience- Bachelor's degree- Experience with service delivery and management of tradeoffs with customers- Experience owning/driving service delivery strategy and definition- Experience managing service delivery expectations across cross-functional teams, building processes and coordinating dependencies ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. Private Pricing offers AWS customers the opportunity to accelerate their cloud transformation journeys through multi-year relationships with AWS, delivering maximal value to customers in terms of pricing, access to services, and opportunities to innovate. For Amazon, Private Pricing drives more extensive, deeper, and longer-lasting relationships with customers. Today, Private Pricing largely serves AWS’s enterprise customers seeking to make cloud commitments in exchange for pricing value, and exclusively serves customers brought in via AWS or partner sellers. Private Pricing is poised to grow both revenue and margin by expanding access to Private Pricing and by expanding the value proposition of AWS for Private Pricing customers.GDSP is seeking an individual to join the Private Pricing Product Management (3PM) team, an organization responsible driving the growth and scale of the Private Pricing Experience through new tools, technology enhancements. As a Product Manager - Tech you will own the full product lifecycle for tools and technologies that improve the internal and external customer experience. To do this, you will work cross-functionally across the GDSP organization and development teams to innovate, build and iterate on tools and technology enhancements that enhance the user experience. You will work with both internal and external stakeholder teams to define and influence product roadmaps to implement solutions at scale that support customer needs.The ideal candidate, will have a keen eye for gaps in customer product offerings and the innovative mindset to fill them. You’re a highly skilled product manager with a proven ability to strategize the full lifecycle of product production, from conception through release.We are looking for a leader with strong technical and communication skills to drive product management across our offerings. This is a high-visibility and high-impact role that will interact with all levels of AWS leadership. The role requires a customer-centric approach where you'll need to respond with a sense of urgency using your technical and business judgement and effectively communicate with leaders and peers.Key job responsibilities• Proven experience with implementing direct-to-customer technologies (i.e., websites, mobile apps)• Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership• Manage complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies• Prioritize experience enhancements based on predefined criteria in a fast-paced, complex environment• Manage blockers, drive escalations, anticipate and make trade-off decisions, balance business needs and technical constraints, and maximize business benefit while delivering excellent customer experiences• Design and implement new processes through tools and technology to scale the Private Pricing Experience• Analyze data and customer needs to provide tooling recommendations and enhancement ideas• Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder managementAbout the teamAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority ...

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As part of the Prime Video Search team, you will get to work on projects that are fast-paced and challenging. We look for you to bring your product and technical chops and willingness to be strategic or hands-on as needed. In this role, you will drive Search relevance and query processing initiatives. You would partner with business leaders and apply cutting edge solutions to redefine Search experience.About the teamPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. BASIC QUALIFICATIONS- 10+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Come be a part of Amazon's amazing growth story!If you are looking for an opportunity to solve deep technical problems, build innovative solutions, and work with smart, passionate software developers, this might be the role for you.Amazon's Supply Chain Optimization Technology (SCOT) Demand Forecasting organization creates scalable systems that predict customer demand for every product offering anywhere in the world. These predictions drive automated decisions about what inventory to buy and where to put it, all in an effort to ensure that Amazon's customers can buy the things they want as quickly as possible. Key job responsibilitiesWe are seeking a seasoned technical leader with a strong track record of owning successful products. You’ll manage programs in a fast-paced, leading-edge, startup-like environment. As a technical leader, you’ll need to be a pragmatic visionary that can translate business needs into workable technology solutions that scale both technologically and operationally. Given our rapid growth, you’ll need to be able to lead the organization through change, evolution, and sustained growth as well as be able to navigate interdependent, multi-stakeholder projects.Successful candidates will have an established track record of delivery of complex software systems, excellent people and project management skills, keen technical aptitude, solid communication skills, and be driven to achieve results in a fast paced environment.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Are you looking for a high-impact product management role that will delight millions of selling partners? Are you comfortable presenting your ideas to senior leaders? If yes, then we want to talk with you. Selling Partners depend on us to provide accurate and transparent financial information to help them manage and grow their business. We are looking for a Principal Technical Program Manager to lead technical programs for building financial solutions across Web, API, and mobile for selling partners. You will work with business, tech, and operations teams across the company to drive improvement and build products to achieve our vision towards unparalleled financial accuracy and transparency. The right person for this role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will also be responsible for setting project management standards and expectations and delivering large, cross-functional projects.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon's Traffic Engineering organization builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. Traffic Engineering is making significant investments in edge computing, as we believe it will revolutionize the way our store builders and customers interact with our platform. By bringing compute, storage, and data processing closer to the source of the data, edge computing will enable faster, more responsive, and more reliable experiences for our customers and sellers, ultimately driving greater engagement and satisfaction.As the Principal Product Manager - Technical for Edge Compute Services, you will have the unique opportunity to define the product strategy and roadmap for these cutting-edge solutions. In this high-visibility role you'll enjoy exceptional autonomy and the freedom to shape the strategic direction of the product, make key decisions, and drive execution across the entire lifecycle. You'll work on technically sophisticated, mission-critical systems that power Amazon's vast ecosystem, leaving a lasting mark on the company and its customers. Key job responsibilities- Identify emerging trends, customer pain points, and opportunities in the edge computing landscape.- Define the long-term product vision and strategy for Edge Compute services, aligning with the overall Amazon Stores' business objectives and technology roadmap.- Develop a comprehensive product roadmap that prioritizes initiatives based on technical feasibility considering Amazon's complex distributed graph of services, and business impact for Amazon customers.- Work closely with engineering teams to translate the product strategy into detailed requirements, user stories, and technical specifications, ensuring on-time delivery of high-quality, customer-centric features.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 7+ years of product or program management, product marketing, business development or technology experience ...

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Basic qualifications- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- 3+ years working with Python- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The Seller Growth Team is a growing business-tech team, focused on accelerating the growth of Sellers by providing tools, insights and recommendations that enable them to make better and faster decisions at each step of their journey. Our Sellers are both small and large businesses, who rely on success in the Amazon marketplace for their livelihood, and who we treat as our Customers. We build software solutions with WW Sellers WW.As a Sr. Product Manager, Technical (PMT) on the Seller Growth team, you will play a pivotal role in driving the technical strategy and execution for products that empower Amazon's third-party Sellers to grow their businesses successfully. You will own seller-facing analytics and recommendations products and will be responsible for defining the vision and measuring the success of these experiences. You are an expert in technical Product Management and have the ability to develop technical products of the highest quality. You will work closely with engineering and science teams, designers and cross-functional partners to deliver innovative solutions that enhance the Seller experience, streamline operations, and drive business growth. We are looking for candidates with the following skills:1. Extensive experience in technical product management, including the ability to define and execute a clear technical strategy for complex products and systems.2. Strong technical background with a deep understanding of software engineering principles, system architecture, data analytics, and product development methodologies.3. Strategic thinking and vision with an ability to define and communicate a compelling technical product vision, align stakeholders, and drive execution towards measurable business goals.4. Customer-centric mindset with a strong focus on understanding the needs and pain points of Amazon's third-party Sellers.5. Data-driven decision-making with proficiency in leveraging data and analytics.6. Cross-functional collaboration with excellent communication and collaboration skills to work effectively with cross-functional teams.7. Domain knowledge and familiarity with e-commerce, marketplace dynamics, and the unique challenges faced by third-party Sellers preferred.About the teamThe Seller Growth and Development (SG&D) team helps Selling Partners (SPs) WW grow their businesses through: 1) generating and vending Data and Analytics, including providing timely business input and output data to enable their daily operations, and creating analysis and insights to enable their success, especially in the critical areas of new product introduction, customer engagement and loyalty, and profit optimization, and 2) delivering relevant, actionable, consistent, and trusted Recommendations across SP interfaces (e.g., Seller Central, AM tools, Seller App, API) to help Sellers grow their business and achieve greater success in our WW stores. Our Data and Analytics products include Business Reports (BR), Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX) and Amazon Retail Analytics (ARA). Our Recommendations products include Manage Your Growth (MYG) and Explorer Selling Programs (ESP). We rely on Growth Consulting (GC) and UX Research to elevate the voice of the Seller and influence the prioritization of resources to ensure the delivery of the highest value features and tools.BASIC QUALIFICATIONS- Bachelor's degree- Experience in technical product management, program management or engineering- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with technologies like Hadoop, Rules based systems and Machine learning- Experience with feature delivery and tradeoffs of a product ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The Prime Video Playback team is seeking a Principal Product Manager - Tech (Principal PMT) focused on Delivery Technology and Content Protection. The product leader drives our video playback delivery technologies capabilities. The technology solutions under this charter require leadership skills, strong technical expertise, strategic thinking, and the ability to effectively partner across Amazon as well as externally, with the ability to manage high-impact solutions.We are looking for a resourceful, highly technical, customer-focused Product Leader who can work independently under time constraints to meet deadlines. She or he will have a proven track record in end-to-end product ownership and successfully delivering results at scale in a fast-paced and dynamic environment.Key job responsibilitiesDefine the Playback Delivery Technology as well as Content Protection strategic vision, own the roadmap, and drive teams to execute best to support our customers, the business, and Prime VideoWrite and deliver technical requirement documents and artifacts required to enable the development of products, features, and infrastructureMaintain and continuously prioritize backlog based on data, customer, and business needs.Write narratives to advocate and justify product launches and change requestBuild healthy working relationships with key stakeholders and cross-functional business partnersPartner with the engineering team to define new experiences and launch cross-functionallyContribute to and develop the team's processes and mechanisms.Regularly participate in design reviews and other meetings with engineers and contribute to the discussion to ensure a high-quality barDefine metrics (e.g., KPIs) to track adoption, solution performance, and any variance against goalsAbout the teamPlayback brings the technologies, tools, and operations to stream Live, Linear, and VOD to all devices globally. We deliver a better experience than broadcast. We innovate to efficiently manage our scale. We acquire the audio/video from partners, encode the video, insert ads, enforce policy, measure the picture quality, vend playback resources, manage the storage of the content, detect issues in real-time, deliver the assets over the Internet, and flawlessly play the video. We bring high-quality streaming for VOD, Live and Linear content as well as ads while using the fewest bits possible.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management- Expertise in delivering high-quality online video across delivery technologies that efficiently distributes video content to users around the world including Traffic management, caching, CDN selection and configuration and Security. ...

Security is an important consideration for customers moving to the cloud, and all applications need identity solution for end users. Amazon Cognito helps customers secure the most critical user data including credentials of the users of their applications. We provide easy to use authentication, authorization, and user management for web and mobile apps, either directly with a user name and password, or through a third party identity provider such as Facebook, Amazon, or Google.Increasingly more applications are going digital and the demand for a secure digital identity for the consumers of these applications is growing. Existing digital applications are looking to improve their consumer’s identity by moving to a cloud based solution which is more secure, scalable, standards compliant and removes the need for them to hire identity experts. Amazon Cognito is on a mission to reinvent how users authenticate by reducing the user friction and at the same time increasing the security of the process. This will involve reimagining how authentication should work and how it can get smarter in determining the security posture of each request an end user makes.We are seeking an entrepreneurial and innovative technical Senior Product Manager to conceptualize, drive, and deliver the strategy and product roadmap for Amazon Cognito. In this role, you will be responsible for working closely with engineering, marketing, sales, finance, and other partner team to define and execute a high impact roadmap of features that simplify how customers use Amazon Cognito. You will work backwards from the customer to understand their challenges and needs and define the experiences that make it easy for customers to enable seamless end user sign-up and sign-in experiences, providing an always-on internet scale authentication and authorization for end users. You will also define capabilities that provide a fully featured customer identity experience with strong, adaptive protection mechanisms and access to cutting-edge techniques that help prevent, detect, mitigate and respond to today's evolving threat landscape. You will be responsible for product exploration and design, and work with a dedicated team of talented engineers to build and launch these products. Candidates should enjoy working in a collaborative, analytical, and fast-paced environment and be comfortable interacting with highly technical cross-functional teams. Ideal candidates dive deep into data, have strong writing skills, and can confidently lead teams to alignment in ambiguous problem spaces.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is innovating with the customer in mind. Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilities• Engage with customers to understand their requirements, gather feedback, and ensure the product meets their needs.• Conceptualize a clear product vision and strategy for Amazon Cognito that aligns with the overall business goals.• Create and maintain a detailed product roadmap, prioritizing features based on customer needs, customer identity and access management product space trends, and business impact.• Work closely with engineering, UX, marketing, and sales teams to deliver high-quality features on time.• Conduct research and analysis to identify opportunities and threats, and adjust the product strategy accordingly.• Define and track key metrics to measure the success of the product and inform future decisions.About the teamBASIC QUALIFICATIONS- 3+ years of technical product management with internet business experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs- Experience with modern software development, web development frameworks, APIs- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Experience in defining customer research, defining technical solutions that can solve customer challenges at-scale, product pricing / monetization strategy, go-to-market (GTM) strategy. ...

Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Global Supply Chain Optimization Technologies (SCOT) organization is for you.Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scotThe Amazon SCOT organization is expanding our Direct Fulfillment (dropship) business and we are looking for a Senior Product Manager - Tech to join the team. Direct Fulfillment helps provide Amazon customers the broadest in-stock selection, at the quality and speed of delivery they have come to expect from Amazon at the best possible cost structure for Amazon. Direct Fulfillment allows Amazon to fulfill customer orders directly from our vendor’s warehouse and is one of the fastest growing supply channels at Amazon. We build the technology that makes the magic of Amazon happen for hundreds of millions of customers around the world.We are looking for a Sr. Product Manager - Tech to work on our Selection Product initiatives. The vision of the Selection team under Direct Fulfillment is to delight customers by maximizing buyable selection offered on Amazon. This is a highly visible role that requires interaction and partnership with multiple functions within Direct Fulfillment, including Business Development, Engineering, Data Science and across multiple Amazon teams.This PM role is responsible for the functioning and enhancements of multiple existing and new DF systems, and defines the business requirements and collaborates with science, tech and DF operations team. The successful candidate will have strong written and verbal communication skills and excel in delivering product updates that summarize product launches and results, and support needed from partner teams to drive to goals.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The Role:As a Engineering Prog Mgr within the Hardware Service Engineering team you are responsible for defining the customer facing and internal strategy for the warranty and returns services of a new complex product. In addition to creating the overall returns service strategy, the role owns development of technical processes for dis-assembly, assembly, spare parts reclamation, and development of tooling solutions to facilitate service operations. This includes defining, developing, deploying and sustaining hardware screening operations and repair/refurbishment processes globally to support Amazon Digital Device products. The role will be expected to use program management experience to share the overall strategy, gain cross-functional support, and hold stakeholders accountable to the overall Reverse Logistics NPI strategy. In this role, you will: • Own the overall repair service cost-model and changes to the cost-model due to risk and plan of record changes. • Define customer return screening and repair strategy for warranty and remorse returns • Develop repair processes and tooling (as needed) to support repair activities for a variety of products • Assure successful implementation into global and regional support strategies • Review and evaluate product designs for compliance with Design for Serviceability guidelines and Design for Repair standards • Provide tangible feedback based on results to improve product design features • Enhance field support productivity and effectiveness through improved hardware serviceability, driving opportunities into product design • Review HW designs during key build phases and ensure tooling and service solutions will meet requirements for product support, warranty costs and product launch schedule • Define spare part requirements and expected usage • Develop programs to reduce the need for new spare parts through refurbishment of previous used parts and for improvements on warranty costs • Develop repair processes for continued improvements on efficiency and reduced complexity in the operationsTravel Required up to 20% (Domestic and International)Key job responsibilities• Assess risk to service and repair customer offerings for new products beginning at concept.• Enable closed loop feedback to product design and product management.• Identify opportunities to improve the design for serviceability, design for repairability and go to market (GTM) strategy for aftermarket support and pre-owned sales of Amazon Devices.• Measure cost of service and repair against financial targets.A day in the lifeAs the overall owner of the NPI process within Reverse Logistics, on a daily basis, you will work with a broad cross-functional team responsible for launching some of our most complex products. Your day will likely begin with updates from the European and Asian stakeholders for product launch. Then you will focus on documenting the plan of record for service and repair, with special focus on identifying serviceability and repairability improvement opportunities to reduce overall service and repair costs. Using your knowledge of repair processes you will submit requests for design changes to product design. To end your day you will work with product management, customer service, and SW tech teams to scope new customer facing service offerings required for the new Amazon product.About the teamAmazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic products another chance to be loved.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or equivalent or related ...