Principal Tech Program Manager, Prime Video & Studios Core Tech

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. Do you want to innovate and operate at scale, with an impact that you have never had before? We are looking for a Principal Technical Program Manager to drive the roll-out of our "better than broadcast" low latency solution, Sye, across new regions and devices. In this role, you will work with the Sye team and all the Amazon partner teams to deliver the vision of a high-quality, low latency, and perfectly synced viewing experience regardless of location.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Key job responsibilitiesAs a Principal Technical Program Manager, you will be responsible with ensuring that our different programs are delivered on time and with an experience quality that delights our customers. To do so, you will be responsible for coordinating work streams across numerous Prime Video teams, report to our leadership team on risks and mitigations and drive alignment for delivery. You will work closely with our technical teams to deep dive and audit technical designs and solutions to ensure short term and long term efficacy of our solutions.A day in the lifeYou will independently lead broad cross-organization efforts from the early stages through release. You will be responsible for influencing organization roadmap priorities, system owners, and technical direction. You will own regular communication with senior leadership on technology, dependency management, risk mitigation and program health. You will guide the technical direction and decisions to deliver a solution that meets Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.As a TPM at Amazon, you will also amplify your impact by educating and mentoring other Technical Program Managers around you on program management best-practices and will be actively involved mentoring more junior team members.About the teamIn this role you will be part of the Sye leadership team, reporting to the Head of Sye Streaming Solution. The Sye team is spread across three locations, Stockholm, London and Seattle and you will be working closely with several Prime Video teams both in London and Seattle. The Sye team has a start-up culture and we are very passionate about our solution and providing the best live event customer experience out there. BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 7+ years of technical program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition ...

Principal Product Manager, Technical , Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Product Manager, will play a pivotal role in defining and implementing customer oriented services and launch strategy for the satellite communication services. The successful candidate will have deep understanding of satellite broadband, telecommunication, and direct to cell services for customers around the globe.The Role:In this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings, pricing and launch strategies via expertly crafted business requirements documents, which can easily be translated into product and engineering deliverables. You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.Key job responsibilitiesThe candidate will have deep understanding of customer needs for satellite communication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals is a must have. Specific responsibilities include the following: · Define the products and service strategy for Kuiper communication services to meet requirements of different customer verticals · Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap · Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch · Manage the entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international, etc. · Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful · Discover new business development opportunities, lead calls with key customers, create tools to support the success, help to identify opportunities to increase that success · Establish goals and reviewing metrics to identify opportunities and deliver success · Research and identify new opportunities to innovate on behalf of our customers · Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of experience owning/driving roadmap strategy and definition- 5+ years of experience with feature delivery and tradeoffs of a product- 5+ years of experience technical product management ...

AWS Cloud Engineer, National Security (NatSec) Professional Services (ProServe)

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Dan Hunt at dhuntmz@amazon.com.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Principal Technical Program Manager, Measurement, Ad Tech, and Data Science (MADS)

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a Principal Technical Program Manager on the Reporting User Experience team will be responsible for defining and delivering our end-to-end application programs that have broad cross-organizational impact, focus your work on large engineering strategies, and gain a deep understanding of your customer and business landscape. Your contributions will directly lead to new ad products, innovative new experiences, and faster execution for engineering teams. If you enjoy working with high performance teams, being part of a rapidly growing business, and inventing creative solutions to complex program development scenarios, this may be the role for you.Key job responsibilitiesThe Measurement and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our product and technology leaders, own the technology roadmap for a broader set of systems, and manage a portfolio of programs to meet emerging customer needs and technologies. As a single-threaded program owner, you will gain a deep understanding of the end-to-end product architecture and bring the knowledge of our systems to bear as you find ways to drive highly complicated cross-functional programs across the technology stack. In addition to proactively driving business and system-level reviews, the Principal TPM is responsible to consistently bring strong, data-driven, and strategic technical judgment to decisions and creating a bold vision for how Amazon Ads guides our customers through the next stages of their growth.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- A deep understanding of the software development process, and a proven track record of shipping software quickly, then iterating on the experience ...

Principal Product Manager - Tech, Seller Pricing & Shared Services

Amazon’s Price Perception team is tasked with understanding how customers perceive the prices in our store, and building features to improve our Customers experience. As more than 60% of Amazon’s business is from 3P sellers who set their own prices, this is a challenging space! There are more than 2 billion price updates per day, and we need to help Customers save money and discover great deals while simultaneously building features to protect them against price gouging and offers that may hurt their trust.We’re looking for an expert product manager who thrives in ideating and inventing new products. You will need to be a polished communicator as you’ll be authoring docs that go all the way to Amazon’s most senior leadership team. As the Principal Product Manager, Price Perception, you will own our worldwide suite of Price Perception tools that help Customers love the prices they experience on Amazon. You’ll partner with our team of engineers, user experience designers, research scientists, data scientists, and business intelligence engineers to innovate on Amazon's shopping experiences across the store. You'll design, launch, and measure experiments that help drive discovery of the best priced selection in our store.Successful candidates will have a keen ability to distill insights from customer research, and innovate to solve ambiguous customer problems. They will be able to translate these insights into testable experiments to address unmet needs, or improve a particular shopping outcome. You'll thrive in an environment with lots of opportunity to invent new approaches, while moving fast and learning from prior experiments.You will thrive in a collaborative, creative, analytical, and fast-paced environment and are comfortable interacting with senior leaders, technical software development teams, design teams, research teams, and business intelligence teams.If the scale of the space sounds interesting, we would love to talk to you!Key job responsibilities- Develop and own the long-term product strategy and roadmap for price perception initiatives, aligning with Amazon's overall business objectives.- Author high-impact vision documents and strategic proposals for review by Amazon's senior leadership team (S-team), clearly articulating the value proposition and potential impact of new price perception features and experiences.- Analyze complex datasets and market trends to identify opportunities for improving price perception and driving customer satisfaction and loyalty.- Define and track key performance indicators (KPIs) to measure the success of price perception initiatives and guide data-driven decision making.- Collaborate with other product teams across Amazon to ensure cohesive customer experiences and leverage synergies between different parts of the business.- Stay abreast of industry trends, competitive landscape, and emerging technologies that could impact price perception strategies.- Mentor and develop junior product managers, fostering a culture of innovation and customer obsession within the team.A day in the lifeThis role will be responsible for driving improvements to discovery mechanisms across the Amazon store to ensure that price based signals are considered when recommending quality items to Customers.Depending on the day, a PM in this role my find themselves: discussing latest insights from customer studies with our UX research team, aligning requirements and discussing implementation options with our engineering team or partner team leadership, reporting on recent experiment results and discussing roadmap prioritization with our leadership team, designing and launching new improvements to the shopping experience.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal Product Manager - Technical, Amazon Payments Compliance

The mission of the Amazon Payments Compliance team is to build infrastructure that enables Amazon's paying experiences and payment products to scale globally. This role will be focused on defining the strategic, long-term vision and roadmap for this new Amazon function. This will include working closely with engineering, data science, operations, and product stakeholders, as well as other business teams, to figure out the north star, and how to get there. Key job responsibilities- Influence and drive technical decisions by weighing technical and business tradeoffs. - Define the 3-year roadmap for the team, including prioritization mental model and financial implications.- Assess the ROI of new infrastructure builds by defining use cases, and building out the business case. - Communicate the vision, mission, and plan of the team to senior leadership.A day in the lifeYou will work with engineers and data scientists to develop and execute new technologies that support both customer and seller payment experiences. You will rally support for your vision across the org, and communicate your plans to senior leadership. About the teamThis is a newly formed team within the Amazon Payments organization, focused on developing new infrastructure that accelerates development and expansion of existing businesses across Amazon globally. We are looking for a strong product leader to drive our initiatives across the company.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Prin. Solutions Architect, AGI Solutions

Are you a GenAI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Principal SA to join our Artificial General Intelligence (AGI) Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon AGI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Senior Product Manager - Technical, WWASF Automation & Standardization

How often have you had an opportunity to build financial systems at scale for one of the world's largest and most complex business?Our team, Worldwide Amazon Stores Finance Automation & Standardization, is at the center of driving finance transformation for the largest business inside Amazon. We are seeking a Senior Product Manager who will partner with our engineering team to build our flagship financial reporting product that will be used by key decision makers to understand the financial performance of the overall Stores business. You will own the product vision, the strategy and the prioritization that reflects the voice of the customers. You will be responsible for driving product innovations and partnering with cross-functional stakeholders across finance, business and tech teams. Cross-team coordination, product sense and executive presentation skills are essential. You will have end to end ownership - all the way from defining the strategy to measuring metrics to monitoring day to day progress of this product. The ideal candidate is a creative, demonstrated product professional with background in building financial reporting & analytics products. This is also an ideal opportunity for strong business minded EPM (Enterprise Performance Management) consultants looking to get into formal product management.Key job responsibilities• Develop and drive product vision and strategy in alignment with the broader financial systems vision• Incorporate the needs of a large and diverse set of customers into a prioritized product roadmap• Identify and execute product led finance process transformation• Be the single threaded leader representing the product at various avenues and to various stakeholders• Influence the tech design in partnership with engineering and making sure technology choices are aligned to customer needs• Identify and track the relevant product metrics to measure progress towards both customer impact and organizational goalsAbout the teamOur team is the central product and tech team that supports the finance organization for the largest Amazon business, WW Amazon Stores. Our charter is to bring step function improvement in how finance operates through strategic technology infusion.BASIC QUALIFICATIONS- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in delivering products in financial systems and/or business intelligence space including analytics, reporting, planning and forecasting ...

Principal Product Manager - Technical, EC2 Core, EC2 Core Product Management

Amazon Web Services (AWS) is looking for a seasoned product manager to help us define and build the future of cloud security, confidential computing and digital sovereignty on Amazon EC2 and across the broader AWS organization. Amazon EC2 enables customers of all sizes and industries run their compute workloads on our industry leading cloud infrastructure. Customers around the world, from governments and highly regulated industries to small business and start-ups, rely on EC2 to provide the most secure and trusted infrastructure platform to run their most sensitive workloads in the cloud.Our team in EC2 owns the AWS Nitro System, Nitro Enclaves and NitroTPM, which are industry first and one-of-a-kind technologies aimed towards keeping our customers workload secure and confidential from internal and external threats. Keeping our customers data and workload secure is our number one priority. As a member of the team, you'll join our product and engineering leaders to build innovative capabilities that raises the bar on security and confidentiality for our customers.Our ideal candidate is deeply passionate about innovating in the areas cloud security, confidentiality and sovereignty, and have delivered complex, large-scale technical capabilities in this space. You are a strategic thinker, you demonstrate strong technical and business judgement in the domain and you possess strong communication skills. You are naturally customer centric and capable of interacting with customers at the most senior levels of their organization (e.g., CIOs, CISOs, CTOs). You thrive in a fast-paced environment and you learn and adapt to the constantly evolving market trends. You excel in collaborating with a broad and diverse set of stakeholders while operating at the highest degree of autonomy.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- 5+ years of product management experience preferably with cloud infrastructure, distributed systems, and/or Internet-scale applications.- 5+ years of product management experience in delivering successful technical or cloud products- 5+ years of experience in translating customer needs into features, product packaging, appropriate pricing models, positioning and delivering an unparalleled customer experience ...

Principal, Product Mgmt - Tech, NA Supply Chain Execution and Planning Science (EPS)

The NA AMZL Supply Chain organization leads the innovation of Amazon’s Last Mile. We are an Operations org that hires and manages associates to deliver packages next day and sub-same day. Our key vision is to transform the online experience by enabling ultra-fast delivery at lower cost possible. We’re growing in scale and volume, by orders of magnitude. The Execution and Planning Science (EPS) team sits within NA AMZL Supply Chain with the mission to build world-class automated Science-Tech products that enable ultra-fast delivery speeds for Amazon customers and job market opportunities for Amazon associates. We are team of Scientists, Engineers and Tech leaders who invent and implement scalable algorithms for automated decision making in the Operations space.At Amazon, we are constantly inventing and re-inventing to be the most associate-centric company in the world. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.You will develop Science-Tech solutions to craft business strategy and roadmap to enable some of Amazon’s biggest brands to delight millions of customers. To succeed, we need senior technical leaders to forge a path into the future by building innovative, maintainable, and scalable systems.We are looking for a Principal Product Manager - Tech to drive delivery of science and software solutions, focused on LLM Planning Assistant and Network Flow Optimization. You will work with scientists and engineers inside and outside of our team, and partner with Product Managers and other stakeholders across multiple organizations. You will be a single-threaded owner for some of our highest-impact, most complex, cross-org Science Products.Key job responsibilities• Translate complex and ambiguous business problems into crisp Science product strategies and roadmaps• Lead definition Science products vision, own the 3-5-year strategic direction and long-term roadmap for a suite of products• Develop and implement a comprehensive Science strategy and framework for building planner and associate customer-centric models.• Connect the dots across multiple internal teams on strategic decisions or new solutions, to ensure cohesive Supply Chain strategies, communication, and alignment where needed.• Partner with stakeholders to identify opportunities to better leverage LLM, and GenAI capabilities or enhancements• Serve as the primary liaison between marketing leadership and technical teams, translating complex technical concepts into clear, actionable insights for Supply Chain stakeholders.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal Technical Program Manager, Search Platform Technologies

Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. We're seeking an experienced Principal Technical Program Manager with a strong technical foundation to join the Search Relevance and Ranking team and enhance our Search experience for customers. Amazon Search helps customers find the products that match their intent, serving a diverse global audience across various platforms. With billions of searches and substantial revenue, Amazon Search's impact is widespread and significant. Our access to a wealth of data enables us to employ machine learning for creating smarter and personalized experiences for both customers and selling partners.As a Principal Technical Program Manager, you will lead the Amazon Search ranking program, driving its strategic direction and overseeing day-to-day execution. Partnering with a cross-disciplinary leadership team, you will build and deliver innovative search experiences and technologies. Your responsibilities include managing worldwide project schedules, writing specifications, and launching products, all while tracking progress through metrics. As a program leader, you will navigate uncertainties, anticipate challenges, and balance business needs with technical constraints to ensure optimal outcomes. This high-impact role requires strong decision-making, creative problem-solving, and seamless collaboration with global Retail product and science teams. You will be key to delivering both immediate results and long-term value for customers and the business, with support from search leadership. In this role, you will:* Collaborate with search ranking experts to define the strategic vision and roadmap for empowering customers worldwide to discover the best products. This involves partnering closely to develop, evaluate, and adopt new ranking features tailored to diverse audiences.* Develop and refine search ranking roadmaps and requirements, ensuring clear experiment milestones and actionable steps toward delivering innovative search experiences.* Partner with global teams and signal providers, understanding the unique needs of each marketplace and category to deliver ranking services in sync with worldwide launch timelines. Lead cross-functional efforts from ideation to launch, coordinating internal and global activities.* Analyze and optimize internal processes and mechanisms, identifying inefficiencies in prioritization, planning, tracking, execution, and communication through regular business reviews. * Increase visibility and awareness by regularly communicating with leadership on status, risks, innovative proposals, and challenges through strong written communication.* Identify and resolve search defects and address escalations swiftly using a streamlined process, driving data-based activities to generate meaningful insights and recommendations for improvement.* Mentor and support fellow Technical Program Managers, fostering growth and collaboration within the Search Relevance organization.This role offers the opportunity to shape the future of search ranking at a global scale, drive impactful change, and lead cross-functional efforts that directly enhance the customer experience.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Product Manager Tech, Reach Planning and Measurement

Amazon is building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are growing at an unprecedented rate with a seemingly endless range of new opportunities.We're seeking a Sr. Product Manager to work on how we bring together measurement and planning for reach across all Amazon Advertising for both internal and external customers. The person in this position will play a significant leadership role in our business and product teams. In this role, you will focus on establishing a reach reporting mechanism across all Amazon Advertising products along with playing a key role in connecting these reports to our media planning capabilities for our agencies and advertisers.You are a problem solver who is excited by hard never-been-solved before challenges, and enjoys working with tech teams collaboratively. You are passionate about leading programs that have both broad influence and unique science and technical challenges to solve, and equally comfortable interacting with business units on their business needs. You enjoy a close-knit team environment of shared responsibility. This role requires great technical expertise, and ability to dive deep into the challenges and solutions we solve on a daily basis. The ideal candidate will have an established track record of delivering large complex programs as well as effectively influencing up and across the organization.You set the product vision, define use cases, analyze customer and financial implications, and ultimately choose the most promising path for success. You will work directly with external customers to collect input, mold requirements, and release features. You drive prioritization across multiple development teams, communication with internal stakeholders, user testing with customers, and the go to market plan with product marketing. You are an evangelist of the platform, promoting new features to clients, defining success metrics, and accelerating adoption through sales teams. All while simultaneously protecting and enhancing the customer experience on Amazon.Key job responsibilities- Responsible for critical product initiatives such as the product capabilities we need to drive superior performance for our advertisers.- Set the product vision, define use cases, analyze customer and financial implications, and ultimately choose the most promising path for success.- Lead and influence across different organizations and align diverse teams to a common goal- Evangelist of the platform, promoting new features to clients, defining success metrics, and accelerating adoption through sales teams.- 100% customer focused, understanding their needs and requirements, plus anticipating future trends that will serve their needs.- Work directly with external customers to collect input, mold requirements, and release features.- Able to develop and drive high-level strategic initiatives, while roll up your sleeves, dig in and get the job done.- Be excellent at delivering results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.About the teamThe Reach Planning and Measurement team builds self-service planning and measurement products that help advertisers gain insight into key performance metrics for their campaigns. Using Amazon's unique retail and ads data, we deliver actionable insights that advertisers can use to gauge campaign performance, optimize their budgets, and understand the impact of their spend across the entire marketing funnel. These measurement capabilities directly influence future advertising spend on Amazon Ads inventory and are strategically important in driving long-term growth.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Cloud Consultant, ProServe Variable WWPS

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Principal PMT - AGI FMs, AGI Product

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications. We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilitiesIn this position, you will play a pivotal role defining product requirements and go-to-market strategy. This role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new FM capabilities through expertly crafted business requirements documents.
A day in the lifeGiven the scope and high level of ownership that product managers have in GI, rarely are two days the same. You are a business owner, customer-facing representative for the service, and point of contact for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends.
On a daily basis, you'll have a chance to work with everyone who makes products at AGI successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. As someone central to the success of AGI, people will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side-projects, and through mentorship, both as a mentor and mentee. Our customers are developers and technical decision makers, so you will be using code, technical documentation, and architecture diagrams to understand problems and communicate solutions.
About the teamAmazon AGI Team builds the most capable Foundation Models using which teams across Amazon and beyond leverage to build Generative AI Applications across several different modalities, and capabilities. This position will be part of the AGI Product team that is responsible for leading the product function for AGI.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- 7+ years of technical product or program management experience- 6+ years of end to end product delivery experience ...

Maintenance Ops Readiness Sr. TPM, Field Services Engineering, Maintenance Team

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness Sr. TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for power and cooling equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.This role is for Herndon, VA only and not open for other locations. This is an on-site role.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects• Mentor, train, and develop career progression for members of the organization .• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.• Develop, improve, and share operational best practices across the region and with peers globally.A day in the lifeAs a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience ...

Senior PMT - Marketing Measurement, Fixed Marketing Campaign Measurement & Optmization

Amazon's Global Fixed Marketing Campaign Measurement & Optimization (CMO) team is looking for a senior technical product manager to build products to enable measurement of Amazon's global multi-billion dollar fixed marketing spend. The person in this position will be responsible for owning and building products to enable marketers to run experiments that deliver useful insights. They will partner with engineers, scientists, business intelligence specialists, and marketers across Amazon to execute and improve our marketing efficiency. Key job responsibilities- Drive product strategy and roadmap for an area within fixed marketing measurement- Write vision and requirements documents, define use cases and CX, and partner cross-functionally to execute - Be a passionate advocate for both internal stakeholders (marketing teams) and external customersAbout the teamCMO's vision is to maximize long-term free cash flow by providing reliable, accurate and useful global fixed marketing measurement and decision support. The team measures and helps optimize the incremental impact of Amazon (Stores, AWS, Devices) fixed marketing investment across TV, Digital, Social, Radio, and many other channels globally. This team is comprised of scientists, economists, engineers, and product/program leaders with S-Team visibility. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Product Manager-Tech, WW Amazon Grocery

Amazon is seeking an entrepreneurial, results-oriented Senior Product Manager-Technical to lead the to transform Grocery Shopping experience on Amazon. This role leads the charter of personalization for Grocery, and focuses on using machine learning and AI to help Amazon Grocery customers build large baskets with ease. You will be responsible for creating innovative experiences that make it trivial for customers to shop for routine items and effortless to discover the rest of their basket. In addition to defining, developing, and driving the long-term strategy and roadmap for the consumer facing products, you will also be responsible for leading new product ideation and development.A day in the lifeAs a Product Manager, there may not be a typical day. One day you may be presenting to VP/SVP leaders. The next day deep diving a customer anecdote to find root cause in response to an escalation. What is constant will be the goals that you and your business stakeholders set for your area of ownership. It will be up to you, your tech partners, and business stakeholders to define a path to success.About the teamWe aim to make it easy for customers to build large baskets and form grocery shopping routines with Amazon. We do so by facilitating effortless navigation of our online grocery stores to help customers find what they are looking for and making it easy to complete shopping missions.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Principal Product Manager - Technical, Kindle Software

Passionate about books and reading? The Books Kindle Content team is responsible for helping millions of customers find books they love through relevant content recommendations and innovative shopping experiences. We are looking for a Senior Technical Product Manager to own and drive strategic projects. In this role you will partner with product, engineering and data science partners to build, test and evolve ML models that deliver increasingly personalized book recommendations to our customers. You will develop systems and services to scale personalization artifacts, enabling teams across Books to personalize every customer interaction. You’ll participate in developing the strategy and roadmap within the broader, highly-visible Customer Engagement team, and will own the day-to-day delivery of new experiments and features.The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.Key job responsibilities• Invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.• Develop product requirements, prioritize key initiatives and manage milestones with inputs from stakeholders across the organization related to core ML models, content ranking, and a suite recommendation services.• Own and manage a portfolio of books recommendation strategies, including tracking, optimizing and reporting on their performance.• Help define product strategy and manage the product roadmap (both directly for the Core Recommendations team and within the broader Customer Engagement organization).• Enable teams across the Books organization to create personalized experiences for customers by building and scaling personalization systems and services.• Communicate with senior management and other business/technical partners on product decisions, key results and durable learnings, program status and risks• Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.About the teamThe Kindle Customer Experience Product Management team owns the customer facing software experiences across all Kindle devices and apps - ranging from how you read, navigate, acquire content and more. Our mission is to be the world's favorite place to read, write and get more out of reading. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- 8+ years of product or program management, product marketing, business development or technology experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Principal Product Manager-Technical, Amazon Braket

Amazon Web Services, the leader in cloud computing is looking for a Principal Product Manager to define and drive the long-term strategy for Amazon Braket, our quantum computing cloud service. Our goal is to be the trusted voice for customers who want to engage with quantum computing, and lower the barriers for customers to research and experiment with this technology. *Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.You will be responsible for defining the product vision, strategy, and roadmap of Amazon Braket with a high degree of ownership. You thrive in the face of considerable ambiguity, work backwards from customer requirements, and advocate for scrappy, frugal solutions that move the needle for customers. The successful candidate will be highly technical and can partner effectively with engineering and science builders, while at the same time, having strong business acumen. The candidate will work closely across go-to-market, sales, and marketing teams to synthesize customer requirements into a product and commercial strategy. The candidate will have demonstrated experience in taking ownership of their portfolio of products as a business, with a relentless focus on driving sustained customer adoption and growth. A day in the life**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technical (software development, network development, IT, other related) experience- 7+ years of working as a Technical Product Manager experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Prior experience in quantum technologies, launching and delivering quantum products or features. ...

Engagement Manager, US Federal - NatSec

AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.Key job responsibilitiesIn this role:-You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” In this role, you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.-You will enjoy working with US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers.-You will deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.-You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.-You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.-You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.-You have business and financial acumen to manage the scope, timeline, and budget of each individual project.-You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.-You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS-5+ years Project Management / Engagement Management experience managing enterprise-level IT projects, responsible for driving results.-1+ year of hands-on experience in Agile and implementation of project management tool sets (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.-Bachelor's Degree or equivalent experience.-Current, active US Government Security Clearance of TS/SCI with Polygraph ...