Sales, Advertising, & Account Management

This role can be based in our approved office locations in Seattle, WA. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses?As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing growth across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement and analytical skills are key to developing, influencing, and implementing strategic joint business plans with vendors.The Amazon Vendor Services Team works with Vendors who sell products such as:BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Senior Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Senior Customer Success Managers have a clear path to roles across Amazon, including a direct path to management within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide oversight, support, and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Engage multiple stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, problems, and projectsBASIC QUALIFICATIONS • Bachelor’s Degree • 4+ years of experience in business relationship management, customer success, account management, vendor management, or related fields• Proficiency in Excel including complex formulas, pivot tables, and data manipulation• Demonstrated ability in data analysis, reporting, and forecasting for guiding decisions in ambiguous environments• Proficiency in Microsoft Office Suites, Microsoft OneNote, and ability to learn new tools quickly• Strong written and verbal communication skills for concise and accurate responses• Excellent organizational skills including prioritization and managing multiple projects in fast-paced settings• Attention to detail and strong problem-solving skills• Proven ability to learn tools and processes then effectively using them to provide service• Proven track-record of taking ownership and driving results• Comfortable working in a diverse group and contributing to an inclusive culture ...

As a ProServe Partner Leader, you will collaborate with cross functional teams to develop and execute on strategic partner business plans for a given geo and industry. You will be responsible for driving ProServe partner revenue in aligned territory through go to market creation, demand generation, pipeline creation, co-selling with partners, regular partner pipeline management and business reviews.As a ProServe Partner Leader, you will drive revenue growth by cultivating and managing key business relationships. You'll bring a strong business background, extensive channel experience, and robust sales acumen, enabling you to engage effectively with senior executives, understand partner ecosystem needs, and interact seamlessly with customers and sales teams. This role requires strategic acumen across business, product, and technical domains, coupled with the skill to craft and articulate persuasive value propositions.Key job responsibilities- Work with AWS ProServe Leaders, account teams and partners to define and execute joint sales and go to market programs to drive incremental revenue for ProServe. - Have a holistic view of the partner community in a local market, a deep understanding of the partner capabilities and solutions that will meet customer demand. - Identify, manage and drive Go-To-Market opportunities between partners and ProServe Business Development (PSBD) team in helping to define and deliver the joint solution set and supporting collateral for industry and service campaigns. - Expand existing AWS footprint as well as drive new customer engagements with partners to grow overall revenue with a focus on business outcomes. - Understand the technical and capability requirements of our partners and work closely with the internal development team to guide the direction of our product offerings. - Participate in complex contract negotiations and serve as a liaison to operational and legal teams. - Be a trusted member of the ProServe sales team in the assigned geo(s) to own deal execution with partners, leveraging Partner programs, and coaching partners on best practices.A day in the lifeAs a ProServe Partner Leader, you will drive revenue growth by cultivating and managing key business relationships. You'll bring a strong business background, extensive channel experience, and robust sales acumen, enabling you to engage effectively with senior executives, understand partner ecosystem needs, and interact seamlessly with customers and sales teams. This role requires strategic acumen across business, product, and technical domains, coupled with the skill to craft and articulate persuasive value propositions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience developing strategies that influence leadership decisions at the organizational level- Experience developing, leading, negotiating and executing corporate and/or business transactions- Bachelor's degree with a minimum of 5 years' experience overseeing end-to-end sales processes and strategic pipeline management- Experience engaging and influencing senior executives and familiarity with decision making processes with enterprise customers and strategic partners- Experience working with partners through account management, product management, program management and business development engagements ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success. Amazon Business is seeking a dynamic and motivated Sales Representative for our Strategic Account Management organization. The Strategic Account Manager will be responsible for driving business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards. In this role, you will be responsible to influence your Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. You will be the point of contact for owners and senior leadership at companies throughout the sales process. You will also work with internal stakeholders and cross-functional teams to continue to improve our insights, accelerate Selling Partner growth, and exceed Selling Partner expectations. This role demands a dynamic blend of proactive sales initiatives and meticulous account management. The ideal candidate will excel in cultivating new business relationships while nurturing existing client accounts for long-term partnerships. Basic Qualifications* Bachelor's degree* 4+ years of experience in the following roles, business sales or business development, account management, vendor management, project management or ecommerce* 2+ years of business facing sales or negotiation experience working with and influencing large businesses* 2+ years of experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and Excel* 2+ years of experience delivering cross-functional projects that innovate on behalf of the customer* Large account development and territory management focus, including business development planning, key account management, and/or joint business reviews.* Experience defining program requirements and using data and metrics to determine improvements and identify opportunitiesPreferred Qualifications* Success managing account development from prospecting, to scaling, to multi-year account growth* Online retail experience and/or familiarity with selling on Amazon* Experience communicating customer value, including training in, and usage of, a value-based selling methodology* Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously* High threshold for working in an ambiguous, fast paced start-up like environment – figuring it out and adapting as you go* Proven ability to manage multiple, competition priorities simultaneously without sacrificing the ability to dive deepKey job responsibilitiesSuccessful candidate will have skills and passion to drive Selling Partner business growth, and deliver a positive customer experience. Key responsibilities include but are not limited to:* Build relationships with Selling Partners; be a trusted advisor and thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment.* Identify and influence key decision-makers within prospective and existing accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon Business solutions that meet and exceed customer requirements* Developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment* Recruit a target set of large enterprise distributors and manufacturers; working together with stakeholder team leaders including Compliance, Legal, Marketing, Restricted Products, and Category Business Development teams* Conduct deep-dive analysis on issues affecting Seller business performance. Communicate the Voice-of-Seller internally as an input into product development and process improvement* Demonstrate time-management skills and work independently while using centralized resources, policies and procedures.* Develop a thorough understanding of e-commerce industry including knowledge of B2B product offerings.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- 2+ years of business facing sales or negotiation experience working with and influencing large businesses ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities· Become a knowledgeable partner and leader on Amazon Advertising solutions· Deliver the highest level of sales and customer service to our clients.· Retain and grow revenue from existing advertisers.· Drive deals to closure in a new business environment.· Develop annual media strategies for growth based on overall advertiser goals and objectives· Develop campaign strategies and audience engagement recommendations· Evaluate success metrics and drive campaign performance using data· Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy· Educate advertisers on performance metrics, insights, and how to drive greater results· Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction · Travel to clients is required based on business need.BASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, STV, or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.We are looking for a Brand Manager to join Amazon's exciting and fast-paced team leading the go-to-market strategy for High Value Emerging Brand (HVEB) account management, within the North America Stores Strategic Partnerships Team (SPT). Candidates must have proven analytical capabilities and project management skills, great attention to detail, the ability to effectively prioritize and multi-task and a proven record of driving category growth. They must be an effective leader and communicator in working with some of Amazon.com's most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.The successful candidate will be able to:Lead complex, retail and third-party launch activations in partnership with Launchpad Marketing, SPRS, and SPT. Build process to scale onboarding and growth across a large number of brands and projects.Craft compelling businesses narratives and strategic Go-To-Market plans for high-profile launches.Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments.Maximize Amazon’s business profitability and selection expansion opportunities.Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience.Create go to market plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies.Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.Our Amazon DSP team is looking for a Programmatic Solutions Consultant – Technical to join Amazon Advertising's growing team based in New York, Chicago, or Los Angeles. In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers’ most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.Key job responsibilitiesSpecific responsibilities include:- Tracking, investigating, and resolving customer questions and issues by phone, email, and in-person at various levels of complexity and customer impact.- Acting as an escalation point for the most complex and in-depth issues that potentially span multiple external and internal organizations.- Communicating directly with internal organizations to complete issue investigation and root cause analysis, define workarounds, and resolve defects.- Reproducing complex technical issues to identify potential software defects or misconfigurations in customer environments.- Performing data queries and utilize business intelligence tools to analyse data and produce reports to investigate issues- Using case management tools to manage and prioritize issues based on multiple factors including customer impact.- Contributing to training material and documentation for both internal and customer-facing users as part of becoming a SME in a specific technology or product feature.- Detecting and resolving issues through the configuration and managing of monitoring systems and alerts.- Automating standard operating procedures via scripting and calling data APIs to explore log-level high-volume transaction data- Actively seeking solutions to customer needs, communicating trends to leadership and internal partner teams (product, engineering), and suggesting innovative solutions on behalf of the customer experienceBASIC QUALIFICATIONS- Experience in technical troubleshooting- Experience in technical writing or documentation- Experience writing SQL queries to extract, join, and sort data- 2+ years in programmatic advertising or demonstrated knowledge of programmatic advertising ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Ads. This is a key role in our recently formed Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. Key job responsibilities* Establish and foster relationships with senior local agency leadership to drive top down account team influence and customer discovery. * Build relationships across buying, planning, account and executive teams by establishing expertise to act as a strategic partner, providing insights and relaying relevant guidance to the customer to meet shared objectives.* Act as single threaded owner for assigned local agencies to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products. * Own the quota of your assigned book of business and manage it in Salesforce.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Assess, develop, and advise managers and/or senior leaders on overall business strategy.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Identify mechanisms to evolve and simplify the team’s practices while ensuring customer short- and long-term expectations are met.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Take ownership of the pre and post-sale process ensuring we exceed customer expectations and deliver results.* Travel up to 50%BASIC QUALIFICATIONS* 5+ years of B2B sales experience* Experience with sales CRM tools such as Salesforce or similar software* Experience in account management and selling of digital media ...

As a Senior Portfolio Growth Manager (PGM) within the AWS Professional Services Business Development (BD) team, you will play a critical role in supporting strategic, large, and complex customer opportunities. Your primary focus will be to provide Enterprise Transformation (ET) portfolio expertise, enabling customers to operationalize the value of cloud, accelerate business outcomes, and drive AWS adoption. In this role, you will collaborate closely with go-to-market, pan-Amazon, and AWS services teams, as well as partners, to design and shape Enterprise Transformation solutions for large transformational deals. Leveraging your strong analytical abilities and attention to detail, you will proactively manage the customer portfolio, ET methodology and assets, and identify risks, opportunities, and business trends. Your solid business acumen and excellent communication skills will be essential for leading effective meetings with key stakeholders, driving business and technical discussions towards results. You will be proficient in project management tools, methodologies, and techniques, demonstrating expertise across the project lifecycle, including initiation, planning, budgeting, resourcing, risk management, reporting, quality control, and portfolio closeout. Additionally, you will support go-to-market strategies in partnership with global Sales & Account Management teams, ProServe Practice Managers, Customer Success Managers, territory leaders, and AWS Partners, working cross-functionally with practice teams around the globe, solution architecture, operations, marketing, and customer stakeholders.The ideal candidate for this role must possess deep global subject matter expertise in end-to-end Enterprise Transformation (ET) methodology, spanning business & finance, cloud op model/ops, and organizational change acceleration/culture/ workforce transformation. You should be able to manage ambiguity, facilitate trade-offs between short- and long-term business needs, and take ownership to drive positive change, leveraging analytical data to improve the quality, productivity, and growth of the ET business development practice. Providing strategic insight across stakeholder teams during monthly business reviews and producing accurate and timely reporting on portfolio status to business and finance partners are also key responsibilities.The AWS Professional Services Business Development (PSBD) team is focused on helping our customers across all industry segments to think big, plan, design and deliver large scale enterprise transformations that result in measurable business outcomes (revenue growth, efficiency gains, operational optimization, accelerated innovation). Key job responsibilities- Lead Enterprise Transformation team in driving portfolio strategy and GTM initiatives.- Collaborate with internal teams and partners to define and implement cross-team solutions and scalable seller enablement.- Develop and operate portfolio monitoring and reporting mechanisms to measure success against goals.- Plan and host value stream mapping events to optimize processes and support program success.- Gather stakeholder feedback to drive portfolio and program improvements.- Develop new programs aligned with organizational goals and team's strategic direction.- Achieve and exceed assigned business development influenced bookings goals, KPIs, and metrics.- Align services with go-to-market strategies and oversee their implementation.- Foster strong cross-departmental relationships to ensure alignment of portfolio strategies with overall business objectives.- Contribute to practice development initiatives, including culture building, internal community involvement, eminence, recruiting, and thought leadership content creation.- Facilitate constructive dialogue, harmonize discordant views, and lead resolution of contentious issues.- Drive adoption of best practices for operational excellence.- Serve as a thought leader in portfolio approach, proposal responses, win themes, process improvement, and project management.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 7+ years of demonstrated experience working and communicating with multiple stakeholders and cross-functional teams, including sales reps and managers, solutions architects, partner and direct marketing, business development, and other functional teams.- 5+ years of experience in driving programs across cross-functional teams, and in technical portfolio management.- 5+ years consulting experience in customer-facing roles, specifically in supporting large, complex strategic/enterprise transformational opportunities.- Experienced with portfolio management, reporting, and business trends.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal. ...

The role of Sr. Sales Ops Manager is of paramount importance in shaping and steering the trajectory of Key for Business towards sustained success and accelerated growth. We are seeking a dynamic and highly accomplished professional with a proven track record in nurturing client relationships, driving cross-functional initiatives to grow the existing business and advocating for pioneering our smart, app-based access control solution.Key job responsibilitiesFormulating and Executing Business Strategy:Devise and implement an all-encompassing client relationship strategy that aligns seamlessly with the overarching growth objectives of the organizationIdentify new and promising opportunities, discern potential new business with existing clients, and craft shared strategies to broaden Key for Business's market presenceClient Relationship Management:Cultivate enduring and robust relationships with both existing and prospective clients, ensuring that their unique requirements are met and their expectations exceededDrive revenue growth through the meticulous identification of client needs, tailoring bespoke solutions, and adeptly negotiating contractsUphold unwavering commitment to customer satisfaction through adept communication, proactive support, and relentless attention to their needsComprehensive Product Mastery:Develop an unparalleled command of our suite of access control solutions, staying attuned to the latest industry developmentsAssume the role of a trusted adviser by educating clients and colleagues on the salient features and transformative benefits of our product offeringsIn-Depth Reporting and Data-Driven Decisions:Institute an efficient reporting system that consistently monitors progress, scrutinizes key performance indicators, and informs decisionsContinuously evaluate the efficacy of business growth and client experience strategies, making judicious adjustments to optimize outcomesBASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers. • Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach. • Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon. • Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. • Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management • Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA. • Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality. • Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set. • Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition. Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams. • Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. • Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Bachelor's degree or equivalent.• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. • Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

Come be a part of a rapidly expanding $35B global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Key job responsibilities• Define and execute on a contracted spend market development plan and ensure it's in line with the Amazon Business strategic direction, in partnership with key internal stakeholders (e.g. sales teams, service teams, marketing, partner team, contracts, legal, support, etc.).• Define and size segments, identify and engage key customers, and identify and engage key partners including defense contractors and system integrators to formulate deal strategy.• Support business development pipeline by engaging with key prospects and partners.• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings to meet customer mission requirements.• Understand the use of Salesforce.com and other internal Amazon systems.• Present business reviews to the senior management team regarding progress and roadblocks to expanding planned/contracted/RFX spend across the Federal market.A day in the lifeIn this role, you will identify opportunities for US Federal customers and their contractor community to adopt Amazon Business as a capability that promotes competition with every purchase, and highlight credentialed (small, women owned, veteran, AbilityOne, etc.) sellers and their products. Daily focus will be on identifying opportunities and driving pipeline with both the US Federal Program and Prime Contractors and their sub-contractors.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Experience in a professional field or military- Bachelor's degree- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

A Strategic Pursuit Leader (SPL) within AWS Professional Services will work with customers and the wider AWS organization on strategic, large, complex opportunities and enable customers to adopt AWS by taking ownership of their transformation. The AWS Professional Services Business Development (PSBD) team is focused on helping our customers across all industry segments to think big, plan, design and deliver large scale enterprise transformations that results in measurable business outcomes (revenue growth, efficiency gains, operational optimization, accelerated innovation).In this role you will be involved in the critical phases of the sales life-cycle (Sales Strategy, Proposal Development, SOW, Commercial Negotiations, and Closure) and work with both internal and external stakeholders at C-level, IT, and various lines of business to meet their business outcomes. You will work with leaders in the private pricing, go-to-market, pan-Amazon, AWS services teams in designing, shaping and closing large transformational deals. You will work with the partner organizations in establishing the right delivery structure for large programs and accounts. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesThe primary job duties are: - Lead a customer opportunity from start to finish for a specific industry or area - Partner with ProServe leaders, Partner organizations, Sales counterparts and Strategic Customer Engagement teams to define the right structure for execution of large complex deals (including qualification) - Work in collaboration with local ProServe sales leaders, build strategic alliances with senior customer leaders and co-develop pursuit strategy by bringing the wider AWS offerings and services to create differentiated solutions for large strategic accounts - Lead cross functional pursuit teams and drive momentum on key deliverables to drive sales velocity - Establish mechanisms and frameworks for strategic pursuits that are repeatable and enable ProServe leaders to build a pipeline of large deals- Provide feedback to Sales and Delivery Excellence function on necessary process improvements and determine tools and enablers required to create self-service mechanisms for field teams - Ensure smooth handover of closed deals to ProServe delivery leads for seamless execution This role is part of senior leadership team in ProServe and is seeking senior sales leaders with experience of shaping and strategizing large consulting deals and managing large accountsThis is a customer facing role and travel could be up to 50%.A day in the lifeA day in the life of an SPL includes but would not be limited to meeting and engaging senior customer leadership executives, facilitating strategic planning and technical design activities on behalf of a customer, working with our contracts, finance and legal teams on deal terms, scope, pricing, engaging with large consulting partners on delivery of solutions, attend industry events to bring brand and market presence across a target industry, triage and manage critical path escalations of key elements of large consulting deals, and collaborate with fellow Amazonians on the latest technology innovations and consulting sales best practices. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 10+ years of experience in consulting sales, with 5+ years specifically in supporting large, complex strategic/enterprise transformational opportunities.- Demonstrated success in shaping and closing large, strategic, complex deals, and a proven track record of ensuring successful delivery of those deals.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal.- Extensive experience managing and growing a large deal pipeline ( 3x book target) of $75 million or more and an annual booking goal of $25 million.- Experience in pursuit, capture and closure of large, enterprise cloud solutions. ...

Amazon Selling Partner Recruitment and Success is seeking a dynamic and motivated Account Representative for our Direct Sales new business development team. The Account Representative will be responsible for recruiting and launching new brands within the Softlines, Hardlines, Seller Growth, BBA or Consumables category. Key job responsibilitiesThis person will be the primary point of contact for those companies throughout the entire sales process. The Account Representative will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon customers, Amazon category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses.A day in the life - Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs. - Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended. - Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity. - Manage complex contract negotiations and serve as a liaison to the legal team. - Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited. - Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. - Develop a thorough understanding of the e-commerce and Softlines industry and competitive environment including knowledge of competitive product offerings. - Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. - Prepare and deliver business reviews regarding progress and state of health for the respective territory. - Meet or exceed quarterly revenue targets and operational metrics. - Create and articulate compelling value propositions around the Selling on Amazon product. - Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. - Assist internal partners to drive change, remove roadblocks and close business.About the teamSelling Partner Services (SPS) touches all selling partner brands, from the small business with a great idea, to the large global corporation. Our tools and services support growth and help sellers thrive with Amazon.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

The AWS Professional Services Business Development (PSBD) team is focused on helping our customers across all industry segments to think big, plan, design and deliver large scale enterprise transformations that results in measurable business outcomes (revenue growth, efficiency gains, operational optimization, accelerated innovation).In this Enterprise Service Manager role you will be involved in the critical phases of the sales life-cycle (Sales Strategy, Proposal Development, SOW, Commercial Negotiations, and Closure) and work with both internal and external stakeholders at C-level, IT, and various lines of business to meet their business outcomes. You will collaborate with private pricing, go-to-market, pan-Amazon, AWS services teams in designing, shaping and closing large transformational deals. You will work with the partner organizations in establishing the right delivery structure for large programs and accounts. Key job responsibilities- Manage strategic customer opportunities, influencing customers across senior executive layers, various functions including multiple buying personas that approve the decision, middle management that provides recommendation- Partner with Strategic Customer Engagement teams, Professional Service (ProServe) field teams, Partner organizations, Sales counterparts to define the right deal structure for execution of complex deals, finalize and close deals- Develop a clear set of milestones, deliverables, articulate the assumptions, and shared responsibility and own developing SOWs for each opportunity- Work in collaboration with local ProServe sales, build strategic alliances with senior customer executives and co-develop pursuit strategy by bringing the wider AWS offerings and services to create differentiated solutions for large strategic accounts.- Guide cross functional pursuit teams and drive momentum on key deliverables to drive sales velocity.- Establish mechanisms and frameworks for strategic pursuits that are repeatable and enable ProServe teams to build a pipeline of large deals.- Ensure smooth handover of closed deals to ProServe, Partner, and Global Competency Center (GCC) delivery leads for seamless execution. - You will be responsible for shaping and strategizing large consulting deals, managing major enterprise accounts, and contributing to the company's senior team, requiring extensive experience in high-value professional services sales.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 7+ years of experience in consulting sales.- 5+ years of experience in supporting large, complex strategic/enterprise transformational initiatives, with a proven track record of shaping, closing, and ensuring successful delivery of large, strategic, and complex deals.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal.- Experience managing and growing a large deal pipeline ( 3x book target) of $75 million or more and an annual booking goal of $25 million.- Experience in pursuit, capture and closure of large, enterprise cloud solutions. ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, these solutions help clients build brand awareness, increase product sales, and more. Amazon Ads is in a rapid and exciting growth phase. In order to accelerate the next phase of development, we are committed to transforming the depth, scale and ambition of our partnerships with major media agencies. This is a fantastic opportunity for an agency development individual to join the team to shape and drive Amazon Ad's strategic agency partnerships with major agencies. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to senior level agencies and advertisers, and be able to earn trust with stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. Candidates will be self-motivated, happy to work autonomously and highly goal-oriented in order to contribute to Amazon Ad's ambitious growth plans. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities- Develop and execute a customer-led growth strategy a key Holding Companies and/or their Operating Companies- Lead education and enablement of key agency functions including delivery of agency-wide events- Identify opportunities for agency collaboration around creative solutions and large scale custom executions- Partner with wider Amazon ADM teams to identify transformative opportunities for agency partnerships offered by Amazon Ads's product development roadmap- Collaboration with partner teams across Amazon Ads (e.g Account Management, Account Executives, Ad Tech and Global Agency and Account)- Ability to lead video conversations with proficiency to help educate and grow agency Amazon’s video footprint - This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 10+ years of media agency and/or sales agency experience.- Knowledge of video (upfront) marketplace and working knowledge of data-driven (i.e. programmatic) media trading and media strategy- Experience working with senior agency executives and navigating agency dynamics- Experience building new customer relationships- Experience in business development working with media agencies ...

Are you inspired by luxury fashion and beauty and helping consumers discover these brands online in new, innovative ways? Do you see the opportunity to connect the luxury industry with Amazon’s hundreds of millions of customers and establish Amazon as the next destination of luxury? Are you seeking opportunities to learn and apply cutting-edge technology to tackle challenging business problems? If so, come join us as a Associate Brand Manager and help luxury brands launch and grow their business on Luxury Stores at Amazon.Luxury Stores at Amazon is continually growing its meaningful selection across a global portfolio of luxury fashion and beauty brands. The Brand Management team works closely with brands to understand their overall goals while driving the acceleration of brand growth, retention of key relationships, and promotion of luxury brand needs within Amazon. The team works closely with the brands to continually plan compelling assortments, curate unique merchandising stories, grow their business and customer base on Amazon, and drive operational improvements through partnership with internal stakeholders.We are looking for an Associate Brand Manager to help shape the future of this team. The role is focused on supporting both internal and external Luxury Stores stakeholders while working with some of the most influential brands in fashion and beauty and leveraging key learnings/feedback to improve the Luxury Stores at Amazon experience for both brands and customers. This is how you can contribute to our success: - Support the brand merchandising team throughout the onboarding and management processes, providing best-in-class brand partner service to set them up for long-term success - Have prior experience in the luxury fashion/beauty industry. - Have knowledge of retail seasonality and business trends/events, and proactively monitor competitor/industry developments - Seek out ways to automate and simplify processes in order to improve productivity and reduce team pain points - Continuously seek information to improve the customer experience and make recommendations to the business. - Build strong and sustainable relationships with key brand and internal partner team contacts. - Work closely with the Marketplace, supply chain, catalog, creators and marketing teams to align all efforts and deliver results. BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Prime Video, Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place!As an Account Executive on our Cross-Border sales team, you will leverage your advertising experience to successfully grow revenue across Display, Video, and Out of Home solutions. You will own a book of business consisting of the top Asia-Pacific based brands who advertise to reach US based customers. You will be responsible for retaining and growing existing and new revenue opportunities. You will use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. You will partner with internal teams based in the US and Asia-Pacific to deliver results for your advertising customers.We are open to hiring candidates to work out of the following locations:Seattle, WA USAKey job responsibilities* Deliver high level of sales and customer service to our advertiser and agency clients.* Develop annual media strategies for growth based on overall advertiser goals and objectives. * Retain and grow revenue from existing advertisers.* Identify net new revenue opportunities from existing advertisers.* Identify cross-launch opportunities across Cross-Border regions (NA, EU5, JP).* Demonstrate internal leadership across account team and partner groups.* Prospect and create new relationships with clients at all levels within large advertiser and agency organizations.* Understand Amazon's search, display, video, audio, and out of home advertising opportunities and tools to help build relevant advertising solutions for our advertisers.* Exhibit knowledge of e-commerce and cross-border industries.* Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.* This role will require travel as needed to meet customers in the US.BASIC QUALIFICATIONS* Bachelor’s degree* 2+ years advertising sales experience* Experience closing sales and generating revenue* Experience with sales CRM tools such as Salesforce or like program ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Role Overview:As a Services Field Manager, you will be responsible for leading the launch and ongoing performance of new service offerings within your assigned region. This is a customer-facing role with approximately 50% travel to support on-site deployments and customer engagements. Key focus areas include vendor managed inventory, vending machines, and managed IT services. You will own the end-to-end execution of new service launches, including coordination with service providers, customers, and internal teams. Additionally, you will monitor and drive the performance of critical customer, service provider, and product KPIs.Key job responsibilities- Organize and lead the launch of new service deployments within your region, serving as the primary point of contact for customers and service providers- Develop and maintain strong relationships with customers to understand their needs and ensure a successful service experience- Manage service provider partners, monitor their performance, and work collaboratively to address any issues- Track and report on key metrics related to customer satisfaction, service utilization, and product sales- Identify opportunities to improve existing service offerings and develop recommendations for new services- Assist with sales activities such as customer presentations and proposal development as needed- Collaborate cross-functionally with internal teams (e.g. sales, operations, product) to ensure seamless service deliveryBASIC QUALIFICATIONS- Experience analyzing data and best practices to assess performance drivers- 2+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience- Comfort with moderate travel within your assigned region (approximately 50% of time)- Bachelor's degree or equivalent work experience ...

Ready to Revolutionize eCommerce? Join Amazon Veeqo's Rocket Ship!Are you passionate about transforming the eCommerce landscape? Do you thrive in high-growth environments? If so, we have an extraordinary opportunity for you!Veeqo, Amazon's crown jewel in shipping solutions, is seeking a dynamic Account Executive / Business Development Manager to fuel our explosive growth. Acquired by Amazon in 2021, Veeqo has already achieved remarkable milestones:• Reached S-Team goal status within one year• Triumphantly launched at Accelerate 2022• Received the green light for ambitious sales expansion.Our Vision: Become the ultimate back-office hub for eCommerce sellers, revolutionizing both on-Amazon and off-Amazon businesses.Your Mission (Should You Choose to Accept It):• Spearhead our outbound sales efforts, showcasing our cutting-edge Inventory and Shipping solution• Engage with Amazon MFN (Merchant Fulfilled Network) Sellers, demonstrating how our customer-centric features can skyrocket their success• Exceed high-impact targets in a fast-paced, exhilarating sales environmentThe Ideal Candidate:• A sales maverick with a proven track record in outbound sales• Embodies Amazon's core Leadership Principles: Deliver Results Customer Obsession Insist on Highest Standards Learn and Be Curious Bias for ActionWhy Veeqo?• Be part of a game-changing solution that's reshaping eCommerce fulfillment• Work with cutting-edge technology that's making waves in the industry• Unparalleled growth opportunities within the Amazon ecosystem• Collaborate with a passionate team of innovators and thought leadersAre you ready to make history in the eCommerce world? Join us at Veeqo, where your career will skyrocket alongside our meteoric growth!Apply now and be part of the future of eCommerce!Key job responsibilitiesThe Account Executive primary responsibility will be to proactively reach out to potential customers and generate new business opportunities for the company. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and close sales.- Prospecting: A knowledge of hunting the correct point of contacts and levels will be needed. Comfort engaging with all levels (Management to C-Suite) is also needed. - Prospect Engagement: Initiate outbound calls to sellers and engage them in meaningful conversations- Introduce our product, highlight its benefits, and address any questions or concerns they may have- Encourage account sign up and channel connection- Build rapport and establish strong relationships with sellers through effective communication and active listening- Understand seller needs, challenges, and goals to position our offering as a valuable solutionProduct Knowledge: - Develop a deep technical understanding of our product, including Power features, it's benefits, and competitive advantages- Articulate this information clearly and persuasively to sellers, highlighting how our offering can meet their specific requirementsSales Presentations: - Deliver compelling sales demonstrations to sellers, via video communicationObjection Handling: - Address objections or concerns raised by sellers in a professional and persuasive manner- Provide accurate information, overcome objections, and position our offering as the optimal solutionSales Closing: - Utilize effective sales techniques to guide sellers through the decision-making process and active seller statusSales Metrics and Reporting: - Track and report sales activities, outcomes, and pipeline progress using Salesforce- Provide regular updates on sales performance, Voice of the seller, and key learning's to the sales manager or teamCustomer Relationship Management: - Maintain relationships with existing customers, ensuring their satisfaction and identifying upselling opportunities through Power Feature adoption- Nurture long-term relationships to drive life time value and referralsContinuous Learning: - Stay up to date with industry trends, product knowledge, and sales techniques- Participate in training programs, attend sales meetings, and engage in self-development activities to enhance sales skills and effectiveness- Written and verbal communication- Interpersonal skills experience- Persuasion and negotiation knowledge- Knowledge in self-motivation and target-driven- Experience to work independently and as part of a team- Knowledge with CRM (customer relationship management) software and sales tools- Experience to handle rejection- Results-oriented knowledge- Experience to adapt and willingness to learnBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...