Sales, Advertising, & Account Management

Amazon Services is seeking a dynamic and motivated Partner Development Manager for our Seller Services sales team. As an organization, Amazon’s North American Seller Services is uniquely, highly influential by coordinating across Amazon Customers, Amazon Category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on substantial growth for our Sellers’ businesses. As a Partner Development Manager, you will be responsible for building and developing external partner relationships that drive valuable seller and brand referrals to Amazon's Seller Services organization, positively impacting selection in Amazon stores. Key job responsibilitiesThe Partner Development Manager will be responsible for business development efforts with external partners including agencies, marketing companies and solution providers, with the ultimate focus of driving new seller / brand referrals to our North American Seller Services sales teams, positively impacting selection in Amazon stores.A day in the lifeThis person will be responsible for recruiting and maintaining a portfolio of agency and solution provider relationships that drive valuable seller / brand referrals to Amazon sales teams. The Partner Development Manager is chartered with developing and managing a pipeline of high value relationships, while executing business development strategies to secure new seller and brand referral pipelines that will exceed acquisition and output goals.Specifically, this individual will be responsible for identifying and building relationships with key influencer's and decision-makers within the senior management and executive teams of prospective agency and solution provider partners. Along with internal stakeholders and cross-functional teams, create and present compelling Amazon solutions that meet and exceed customer requirements.About the teamThe NSS (New Seller Success) Agency Program is a partner program within our Selling Partner Services organization that cultivates and grows partner relationships (Agencies, Developers and VC Firms) influencing their propensity to evangelize the Amazon brand with prospective selling partners. Through this program, we provide a structured process to grow and maintain these relationships, as well as actively ingest seller / brand leads from external partners in a scalable way.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- At least 5 years of business-to-business selling experience- Experience prospecting, qualifying, and cold-calling companies- Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach ...

Come be a part of a rapidly expanding global business. At Amazon Retail Stores, we are passionate about building solutions and we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail developing innovative solutions to help our customers thrive. Bring your insight, imagination and a healthy disregard for the impossible. Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of relevant sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

About Amazon Business: approved by legal, do not changeCome be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Basic Qualifications: BA/BS degree or equivalent work experience required 5+ years of B2B and/or Enterprise sales experience Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels Demonstrated track record of positioning and selling solutions to new and existing customers and market segmentsPreferred Qualifications: 8+ years of sales experience selling to Fortune 150 senior leadership. Experience selling to procurement and/or supply chain roles Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings. Demonstrated success identifying, prioritizing, developing, and growing a book of Fortune 150 strategic customer accounts.Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsAbout the teamThe Amazon Business Strategic Accounts Team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Fortune 1000. The ideal candidate will have relevant business consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon Services is seeking a dynamic and motivated Account Executive for our seller services sales team. The Account Executive will be responsible for recruiting and launching businesses of all sizes to advertise their products on Amazon.com. This person will be the primary point of contact for those companies throughout the entire sales process. The Account Executive will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross- functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon Customers, Amazon Category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses. Core Responsibilities: - Identify, qualify, acquire and grow seller commitment to the Selling on Amazon program. - Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended. - Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity. - Manage complex contract negotiations and serve as a liaison to the legal team. - Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited. - Understand and utilize Salesforce.com CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. - Develop an thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings. - Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. - Prepare and deliver business reviews regarding progress and state of health for the respective territory. - Meet or exceed quarterly revenue targets and operational metrics. - Manage numerous opportunities concurrently and strategically. - Create and articulate compelling value propositions around the Selling on Amazon product. - Engage with merchants to understand their needs and gauge fit with the Amazon Services product set. - Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. - Assist internal partners to drive change, remove roadblocks and close business. Amazon Services’ Business Development organization connects the technology powering Amazon.com to businesses worldwide. We are responsible for establishing new business partnerships with sellers who wish to utilize Amazon’s suite of e-commerce solutions. For more information, please visit http://www.amazonservices.com The ideal candidate will need to be agile in their approach and able to deal successfully with CXOs, managers and other contacts at all levels while discussing the Selling on Amazon value proposition. Other qualifications include the following: A day in the life Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs. Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended. Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity. Manage complex contract negotiations and serve as a liaison to the legal team. Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited. Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. Develop a thorough understanding of the e-commerce and Renewed industry and competitive environment including knowledge of competitive product offerings. Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. Prepare and deliver business reviews regarding progress and state of health for the respective territory. Meet or exceed quarterly revenue targets and operational metrics. Create and articulate compelling value propositions around the Selling on Amazon product. Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. Assist internal partners to drive change, remove roadblocks and close business.BASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.Amazon Business is seeking a dynamic and motivated Sales Manager to lead our Seller Assist Account Management organization. The Sales Manager will be responsible for leading a team to drive business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards. In this role, you will lead Account Managers to influence their Selling Partners by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. This will require you to work in a fast moving and sometimes ambiguous environment and leverage effective C-level communication skills, and relationship management to help develop and execute a win-win business plan to help Selling Partners expand B2B revenue. Additionally, you will use analysis, reporting, modeling, and forecasting skills to gather data for making critical business decisions and influencing key internal and external stakeholders to deliver results. You will identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.This role can be based in one of the following locations: Seattle, WA; Austin, TX; Dallas, TX; New York, NY; or Boston, MA.Key job responsibilitiesA successful candidate will have the skills and passion to drive Selling Partner business growth and deliver a positive experience with our program. The key responsibilities of a Sales Manager include but are not limited to:* Hire & Develop Account Managers as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Sellers to grow adoption of Amazon Business features.* Lead your team to drive performance through developing and managing account growth plans with Selling Partners in tandem with internal teams to improve business input metrics across selection, listing quality, pricing, and fulfillment* Drive the successful recruitment of a target set of enterprise distributors and manufacturers* Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures.* Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfactionBASIC QUALIFICATIONS* 6+ years experience in one of the following roles, business sales or business development, account management, vendor management, project management or ecommerce.* 4+ years of business facing sales or negotiation experience working with and influencing large businesses* 4+ years of experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and Excel* 2+ years of experience delivering cross-functional projects that innovate on behalf of the customer* 2+ years of experience leading a team to achieve multi-year growth targets and goals.* Experience defining program requirements and using data and metrics/KPIs to determine improvements and identify opportunities* Bachelor's degree ...

Would you like to be part of a business helping hyper-growth ISVs innovate, and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS and our ISV partners?AWS is seeking an experienced Sr. Account Manager for selling to Strategic Private Equity (PE) backed ISV's and to expand the business with our hottest ISV customers. The Sr. Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.Role & ResponsibilitiesThe Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs. The Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.Key job responsibilitiesThe Principal Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs. The Principal Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Principal Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 10+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience ...

Would you like to be part of a team that is redefining the technology industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world-class candidates to help drive opportunities with leading AWS Consulting and Technology Partners in the US. As a Senior Partner Sales Manager, you will drive top-line revenue growth through the engagement of AWS Partners. The ideal candidate has experience in creating and delivering Customer value by matching Partners' capabilities and solutions to customer needs identified by field sales reps and their teams. An ideal candidate should also have a demonstrated ability to succeed by working with cross-organizational groups, thinking strategically about business and technical challenges, and by building and conveying compelling value propositions around Partner capabilities.Key job responsibilitiesYour broad responsibilities will include defining and executing strategies to achieve Partner and Sales organization goals, establishing business and technical relationships with Partners, Sales teams, and Customers, and managing the day-to-day interactions between these organizations in order to create opportunities that ultimately deliver value to AWS Customers.You will be expected to: - Have a broad, holistic view of the AWS Partner community in local and regional markets and a deep understanding of partner capabilities and solutions that will delight AWS customers - Advise Sales teams and take on customer engagements to drive the value of Partner engagement and recommend qualified Partners that can meet and support AWS customer needs - Manage Partner engagement in AWS accounts with a focus on business outcomes to expand existing AWS footprint as well as originate new Customer engagements with Partners to grow overall revenue - Become a trusted member of the Sales team to develop and execute on joint Partner/Sales strategy, own opportunity execution with Partners, leverage Partner programs, and coach Partners on strategy and best practices - Work with Partner Solution Architects (PSAs) and Partner Development Managers (PDMs) on effective engagement with their managed Partners in local markets to drive solutions that deliver outcomesAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS7+ years of experience in technology-related sales, consulting partner management, or business development. -5+ years of experience working with multiple stakeholders and cross-functional teams (e.g., account management, marketing, solution architects, program managers, and product teams). -Experience increasing technology adoption and creating long-term transformational account strategies. -Experience working with and presenting to C-level executives, IT leaders, and other lines of business. ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of Branding and Performance driven advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Fire TVs, Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Grocery Team, you will report to a Sales Manager and use your 7+ years’ of experience selling digital advertising solutions to the Fortune 500 C-Level and their ad agencies to successfully grow and scale the category’s domestic revenues. With your broad and long-standing client-side and agency relationships within the Grocery/CPG world, consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. As an individual contributor, you’ll be supported by our operations team and will benefit from working alongside the leadership team that has charted our explosive growth.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.We are looking for a Brand Manager to join Amazon's exciting and fast-paced team leading the go-to-market strategy for High Value Emerging Brand (HVEB) account management, within the North America Stores Strategic Partnerships Team (SPT). Candidates must have proven analytical capabilities and project management skills, great attention to detail, the ability to effectively prioritize and multi-task and a proven record of driving category growth. They must be an effective leader and communicator in working with some of Amazon.com's most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.The successful candidate will be able to:Lead complex, retail and third-party launch activations in partnership with Launchpad Marketing, SPRS, and SPT. Build process to scale onboarding and growth across a large number of brands and projects.Craft compelling businesses narratives and strategic Go-To-Market plans for high-profile launches.Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments.Maximize Amazon’s business profitability and selection expansion opportunities.Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience.Create go to market plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies.Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business gives organizations of all sizes access to hundreds of millions of products in a shopping experience built for businesses. Amazon Business serves Public Sector customers that love the convenience of shopping online. However, federal, state and local procurement officials require solutions that fit how public entities operate. The Amazon Business team is dedicated to developing solutions that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers. Senior account Representatives are responsible for both building and managing their book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more. The Account Representative will ensure recommended solutions meet our customers’ procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted. The ideal candidate will have relevant consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.Key job responsibilities · Meet or exceed targets for customer acquisition and customer spend adoption. · Initiate prospecting and lead generation activities within Public Sector organizations. · Assisting customers with registration and presenting registered customers with Amazon Business account tours. · Educating and networking with key prospect and customer contacts. · Relay market needs and requirements back to internal Amazon teams including Product, Management, Technical and Category Management teams. · Drive customer satisfaction. · Work closely with marketing, merchandising, business development, customer service and other internal Amazon stakeholders. · This is an inside sales role.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Advertising. This is a key direct sales role in our Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. Key job responsibilities* Establish and foster relationships with leading local/regional advertisers and their agencies to drive advertising investment with Amazon.* Build relationships by establishing local ads expertise to be a strategic partner, providing insights and relaying relevant guidance to the customer to meet marketing objectives.* Act as single threaded owner for assigned region to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products.* Own the quota of your assigned book of business and manage it in Salesforce.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Assess, develop, and advise managers and/or senior leaders on overall business strategy.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Identify mechanisms to evolve and simplify the team’s practices while ensuring customer short- and long-term expectations are met.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Take ownership of the pre and post-sale process ensuring we exceed customer expectations and deliver results.* Travel up to 50%BASIC QUALIFICATIONS* 3+ years of B2B sales experience* Experience with sales CRM tools such as Salesforce or similar software * Experience in account management and selling of digital media ...

As AWS continues to rapidly grow, we seek experienced and talented Account Managers to own, operate and help define multi-year strategy for a named set of accounts within our Digital Native Business (DNB) Segment. DNB's Mission is to enable fast-growing companies to disrupt, create, and transform industries through rapid adoption and deployment of cloud technology. We meet customers within their business evolution and cloud journey, providing Amazonian inspiration and leading edge solutions that advance their digital offerings and the AWS service portfolio. You will be selling into multiple lines of business within each account to grow revenue, drive executive engagement, and deliver our customer's desired business outcomes.The ideal candidate for our Senior Account Executive position will embody our 16 Leadership Principles, with a particular emphasis on Customer Obsession, Earning Trust, Delivering Results, and Thinking Big. This individual will have a proven track record of driving sustainable growth, accelerating partnerships, and building critical relationships with new executives across various organizational levels within a multi-customer territory. The candidate will excel at differentiating AWS from competitors and diving deep into the Digital Native segment to set strategic visions for a diverse portfolio of clients. They will demonstrate the ability to translate complex business objectives into AWS solutions and outcomes, effectively navigating multiple customer organizations simultaneously.We seek a candidate who can thrive as the primary account owner, leading complex sales pursuits across their assigned territory while leveraging a dedicated team of 5-10 resources. The ideal candidate will be adept at prioritizing and balancing the needs of multiple accounts while embodying the #OneTeam spirit. Their expertise in orchestrating account strategies, coupled with their ability to engage with C-suite executives, line-of-business leaders, and private equity firms across various organizations, will be crucial. We value diverse perspectives and experiences, and seek a candidate who can drive innovation and make a significant impact in our industry.Key job responsibilities- Build and maintain executive relationships across all levels (CxO, EVP, SVP, Line of Business leaders, Board of Directors) for each assigned customer- Research and analyze industry and market trends to develop strategic visions, plans, and execution strategies that drive positive customer outcomes- Consistently exceed sales quotas and goals, demonstrating a strong focus on results- Maintain operational excellence through accurate and timely updates to Salesforce and other reporting systems- Act as the primary strategic leader for the assigned territory, collaborating effectively with cross-functional teams (Solutions Architecture, Professional Services, Partners, Demand Generation, Training, Enterprise Support, Sales Operations, Business Development, Service Teams, Specialists)- Embody the #OneTeam philosophy, ensuring seamless coordination and communication across all support functionsAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- 10+ years selling technology to Enterprise customers ...

Would you like to be part of a business helping hyper-growth ISVs innovate, and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS and our ISV partners? AWS is seeking an experienced Sr. Account Manager for selling to Strategic ISV’s and to expand the business with our hottest ISV customers. The Sr. Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources. Role & Responsibilities The Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs. The Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration. About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience ...

Amazon Ads is looking for a Programmatic Solutions Consultant in Chicago, to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key job responsibilities* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersA day in the lifeA typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- - 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- - Experience owning relationships with programmatic decision makers- - Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- - Knowledge of multiple areas of programmatic advertising technologies: DSPs, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.- - Fluency in English ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.Our Amazon DSP team is looking for a Senior Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based in New York. In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers’ most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.Key job responsibilities- Independently handling complex customer issues by reproducing cases, root cause analysis, and providing prioritization input- Demonstrating deep technical expertise and advanced problem-solving for critical programmatic advertising issues- Serving as an escalation point, owning resolution of the most complex, cross-organizational issues- Communicating directly with internal teams to investigate, define workarounds, and resolve defects- Providing advanced, proactive support across Amazon's advertising tech suite, including AAT, CAPI, ADM, and AMC-AWS Clean Rooms- Prioritizing issues using case management tools based on customer impact- Contributing to training and documentation for internal and external users- Automating standard procedures through scripting and data APIs to analyze high-volume transaction data- Proactively identifying solutions, communicating trends, and suggesting customer experience improvements- Developing and mentoring peers to enhance technical skills in programmatic advertising and troubleshooting- Driving continuous improvement and shaping support strategy and technology approach- Identifying emerging issues and influencing product prioritization through technical investigationBASIC QUALIFICATIONS- 6+ years of experience in technical troubleshooting or similar- 5+ years experience in demand or supply-side programmatic advertising- Desire to work in a customer-facing capacity to deliver technical implementations and solutions- Experience in technical writing or documentation- Proven track record of executing SQL queries, ranging from basic to intermediate levels, on various database systems for the purposes of troubleshooting and quantifying the impact of technical issues- Deep understanding of the programmatic advertising business landscape, including the ad ecosystem components such as bidding engines, auctions, pixels, tag managers, and other technical elements to effectively diagnose and resolve complex, platform-related issues ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Retail/CPG Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Retail/CPG organizations. Our CPMs are accountable for helping Retail/CPG customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.Key job responsibilitiesLead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the cloud ecosystem.• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.• Support scale through shared learnings and mechanisms across the ProServe team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Retail/CPG sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties, as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.The Analytics & Insights (A&I) organization develops actionable insights using Amazon’s unique data to influence how advertisers promote their businesses. Our insights enhance their marketing decision-making, leading to them to be measurably more successful with Amazon. The A&I organization consists of a variety of different Practices, which are groups that focus on different approaches to create these insights. We are currently looking for an Associate Principal, Analytics Advisory to join our Advisory Practice. Members of the Advisory Practice develop brand-specific actionable insights for high investment advertisers. Our analyses measure the performance of advertising campaigns and sales performance of products. We provide recommended actions to improve future advertising campaigns and marketing decision-making. We take a consultative approach, building deep relationships with our clients marketing teams. Our account management and sales partners within Amazon help us manage relationships with these clients, allowing us to focus on analysis and delivery. Examples of commonly developed advertising insights include seasonality of search trends, multi-touch attribution, and trade up/cannibalization. Common marketing insights include brand switching, customer journey, and customer penetration.Key job responsibilitiesAn Associate Principal in the Advisory Practice will be expected to- Independently develop advanced brand-specific analyses and create templates of them for colleagues to leverage for other brands.- Conduct analyses which leverage previously untapped datasets.- Expand the breadth of marketing science topics that the Advisory Practice provides insights on.- Represent Amazon Advertising in meetings with advertisers and guide their leaders on their advertising and marketing strategies.- Develop relationships with senior marketing decision makers (e.g. senior director, c-level) and establish oneself as go-to expert in at least one advanced analytical area of advertising.- Proactively address advertisers' needs by identifying issues and opportunities before the advertiser identifies them.- Own an internal program that enhances their Practice's capabilities or A&I's capabilities.- Write documents with recommendations that influence how partners teams with Amazon Advertising operate, such as Account Management, Sales, or Product.- Master Amazon proprietary tools and metrics, which will help you solve the advertisers' business questionsBASIC QUALIFICATIONS- Bachelor's degree plus 10+ years’ experience in client-facing data analysis roles.- 5+ years of consulting experience with a major consulting firm or 5+ years of advertising experience with a top advertiser (agency or client side).- Ability to translate technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders.- Excellent data driven storytelling skills – you create and deliver compelling presentations with outstanding visuals to high level stakeholders.- Advanced in SQL - ability to write complex queries from scratch from multiple tables, creating the appropriate joins, extracting and manipulating data, formatting fields, creating new measures and metrics, etc.- Fluency with an advanced analytical tool (Python or R) – ability to run advanced statistical modelling and analysis with either Python or R. If current skill is with R, then have the ability and aptitude to attain fluency in Python for analysis and statistical modeling.- Excellent organizational, interpersonal, and communication skills (both written and verbal). ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.Our Amazon DSP team is looking for a Programmatic Solutions Consultant – Technical to join Amazon Advertising's growing team based in New York, Chicago, or Los Angeles. In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers’ most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.Key job responsibilitiesSpecific responsibilities include:- Tracking, investigating, and resolving customer questions and issues by phone, email, and in-person at various levels of complexity and customer impact.- Acting as an escalation point for the most complex and in-depth issues that potentially span multiple external and internal organizations.- Communicating directly with internal organizations to complete issue investigation and root cause analysis, define workarounds, and resolve defects.- Reproducing complex technical issues to identify potential software defects or misconfigurations in customer environments.- Performing data queries and utilize business intelligence tools to analyse data and produce reports to investigate issues- Using case management tools to manage and prioritize issues based on multiple factors including customer impact.- Contributing to training material and documentation for both internal and customer-facing users as part of becoming a SME in a specific technology or product feature.- Detecting and resolving issues through the configuration and managing of monitoring systems and alerts.- Automating standard operating procedures via scripting and calling data APIs to explore log-level high-volume transaction data- Actively seeking solutions to customer needs, communicating trends to leadership and internal partner teams (product, engineering), and suggesting innovative solutions on behalf of the customer experienceBASIC QUALIFICATIONS- Experience in technical troubleshooting- Experience in technical writing or documentation- Experience writing SQL queries to extract, join, and sort data- 2+ years in programmatic advertising or demonstrated knowledge of programmatic advertising ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful, measurable results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com and services including Prime Video, Twitch, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads a priority partner to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on the Hardlines Enterprise team you will partner with peer Account Executives and use your 7+ years of experience selling digital advertising solutions to a single Fortune 100 brand and their ad agencies to successfully grow the advertiser’s US revenue. With your broad and long-standing client-side and agency relationships within the digital media world), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertiser and position a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross-functional teams successfully to deliver results for your advertising customers is required.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.Key job responsibilities• Make strategic recommendations on Amazon Ads solutions, tailored to client marketing intiatives• Deliver the highest level of sales and customer service to our clients to retain and grow revenue.• Prospect, penetrate and create new relationships cross the advertiser’s lines of business, including driving new deals to closure.• Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.About the teamWe lead with customer obsession, laser focused on growing our clients business while growing as individuals ourselves. We thrive in a collaborative environment, working harmoniously across multiple partner teams to deliver for our customers. Our vision is to be the best version of our team as possible, exceeding sales goals and delighting clients. We develop deep relationships with our clients, challenging them with a long term growth lens both on and off Amazon. We identify and overcome obstacles, leading with a solution mindset. We have fun and make history while doing it.BASIC QUALIFICATIONS• 5+ years of B2B sales experience• 7+ years of digital media ad sales experience• 5+ years of B2B sales across fortune 500 advertisers and agencies experience• Experience closing sales and revenue generation ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.This is an opportunity to sell world-class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Deliver high level of sales and customer service to our agency and brand media clients.• Demonstrate internal leadership across account team and partner groups.• Build and execute overarching full funnel strategy from big ideas to analytical recommendations.• Prospect and create new relationships with clients at all levels within large advertiser organizations.• Retain and grow revenue from existing advertisers.• Identify net new revenue opportunities from existing advertisers.• Understand Amazon's search, display, video, and audio advertising opportunities and tools to help build relevant advertising solutions for our advertisers.• Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.• Exhibit knowledge of e-commerce industry and competitive environment.• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...