Senior Account Executive, PubSec - Local Government

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Government sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Sr. Portfolio Growth Manager, Professional Services Business Development

As a Senior Portfolio Growth Manager (PGM) within the AWS Professional Services Business Development (BD) team, you will play a critical role in supporting strategic, large, and complex customer opportunities. Your primary focus will be to provide Enterprise Transformation (ET) portfolio expertise, enabling customers to operationalize the value of cloud, accelerate business outcomes, and drive AWS adoption. In this role, you will collaborate closely with go-to-market, pan-Amazon, and AWS services teams, as well as partners, to design and shape Enterprise Transformation solutions for large transformational deals. Leveraging your strong analytical abilities and attention to detail, you will proactively manage the customer portfolio, ET methodology and assets, and identify risks, opportunities, and business trends. Your solid business acumen and excellent communication skills will be essential for leading effective meetings with key stakeholders, driving business and technical discussions towards results. You will be proficient in project management tools, methodologies, and techniques, demonstrating expertise across the project lifecycle, including initiation, planning, budgeting, resourcing, risk management, reporting, quality control, and portfolio closeout. Additionally, you will support go-to-market strategies in partnership with global Sales & Account Management teams, ProServe Practice Managers, Customer Success Managers, territory leaders, and AWS Partners, working cross-functionally with practice teams around the globe, solution architecture, operations, marketing, and customer stakeholders.The ideal candidate for this role must possess deep global subject matter expertise in end-to-end Enterprise Transformation (ET) methodology, spanning business & finance, cloud op model/ops, and organizational change acceleration/culture/ workforce transformation. You should be able to manage ambiguity, facilitate trade-offs between short- and long-term business needs, and take ownership to drive positive change, leveraging analytical data to improve the quality, productivity, and growth of the ET business development practice. Providing strategic insight across stakeholder teams during monthly business reviews and producing accurate and timely reporting on portfolio status to business and finance partners are also key responsibilities.The AWS Professional Services Business Development (PSBD) team is focused on helping our customers across all industry segments to think big, plan, design and deliver large scale enterprise transformations that result in measurable business outcomes (revenue growth, efficiency gains, operational optimization, accelerated innovation). Key job responsibilities- Lead Enterprise Transformation team in driving portfolio strategy and GTM initiatives.- Collaborate with internal teams and partners to define and implement cross-team solutions and scalable seller enablement.- Develop and operate portfolio monitoring and reporting mechanisms to measure success against goals.- Plan and host value stream mapping events to optimize processes and support program success.- Gather stakeholder feedback to drive portfolio and program improvements.- Develop new programs aligned with organizational goals and team's strategic direction.- Achieve and exceed assigned business development influenced bookings goals, KPIs, and metrics.- Align services with go-to-market strategies and oversee their implementation.- Foster strong cross-departmental relationships to ensure alignment of portfolio strategies with overall business objectives.- Contribute to practice development initiatives, including culture building, internal community involvement, eminence, recruiting, and thought leadership content creation.- Facilitate constructive dialogue, harmonize discordant views, and lead resolution of contentious issues.- Drive adoption of best practices for operational excellence.- Serve as a thought leader in portfolio approach, proposal responses, win themes, process improvement, and project management.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 7+ years of demonstrated experience working and communicating with multiple stakeholders and cross-functional teams, including sales reps and managers, solutions architects, partner and direct marketing, business development, and other functional teams.- 5+ years of experience in driving programs across cross-functional teams, and in technical portfolio management.- 5+ years consulting experience in customer-facing roles, specifically in supporting large, complex strategic/enterprise transformational opportunities.- Experienced with portfolio management, reporting, and business trends.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal. ...

Manager, GenAI Startups, GenAI Startup Team

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Principal Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.The Manager, GenAI Startups will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships , develop and manage a team of sales reps and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience using data and trends to articulate business needs or equivalent- Experience working with a matrixed team of stakeholders to achieve a common goal or equivalent ...

Sales Enablement Manager, Sales & Partner Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an experienced and talented Enablement Manager to drive impactful cross-functional initiatives. This individual will develop and own mechanisms to enable our Global B2B teams. The Enablement Manager will operate as the single threaded owner of our Enablement project to support effectiveness of internal teams and revenue growth. This position will create and manage ongoing mechanisms to facilitate communication across the organization.This role will work to identify gaps in learning materials, create content, land those materials with sales, and ensure effectiveness. This role will be responsible for starting and owning workstreams across our Global B2B teams to design and build resources, and manage those workstreams to closure. This incumbent will be aligning with key stakeholders to establish annual learning roadmaps, and prioritizes against business strategy and needs.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- 5+ years’ experience in program management, Enablement, Training, or operations improvement role- 3+ years of successful experience in the facilitation of large cross-functional teams in business operations and technology process improvement areas- 2+ years of experience providing enablement to Executives, Managers, Field Sales, and other business partners ...

AWS Sr. Account Manager, Commercial

Amazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.Key job responsibilitiesUtilize your technical sales background to strategically engage at the CXO level as well as with software developers and IT architects. Develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets. Seeking a self-starter to drive business outcomes for our customers.Drive revenue and increase market share in a defined set of accounts.Meet or exceed quarterly revenue targets.Develop and execute a plan to grow the AWS footprint within your set of accounts.Manage numerous accounts concurrently & strategically.Create & articulate compelling value propositions around AWS services.Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes.Maintain a robust sales pipeline.Work with partners to extend reach & drive adoption.Ensure customer satisfaction.A day in the lifeBe a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.A day in the lifeBe a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.About the teamCommercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Work/Life Balance:Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamCommercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience ...

Customer Practice Manager, AMER-US-CST

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Senior Customer Success Manager, BEATS

This role can be based in our approved office locations in Seattle, WA. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses?As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing growth across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement and analytical skills are key to developing, influencing, and implementing strategic joint business plans with vendors.The Amazon Vendor Services Team works with Vendors who sell products such as:BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Senior Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Senior Customer Success Managers have a clear path to roles across Amazon, including a direct path to management within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide oversight, support, and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Engage multiple stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, problems, and projectsBASIC QUALIFICATIONS • Bachelor’s Degree • 4+ years of experience in business relationship management, customer success, account management, vendor management, or related fields• Proficiency in Excel including complex formulas, pivot tables, and data manipulation• Demonstrated ability in data analysis, reporting, and forecasting for guiding decisions in ambiguous environments• Proficiency in Microsoft Office Suites, Microsoft OneNote, and ability to learn new tools quickly• Strong written and verbal communication skills for concise and accurate responses• Excellent organizational skills including prioritization and managing multiple projects in fast-paced settings• Attention to detail and strong problem-solving skills• Proven ability to learn tools and processes then effectively using them to provide service• Proven track-record of taking ownership and driving results• Comfortable working in a diverse group and contributing to an inclusive culture ...

Senior Customer Success Manager, Amazon Vendor Services - Consumables

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Santa Monica, CA, candidates selected can be located in any of our approved office locations: Seattle, Austin, or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

Sr. Account Manager, ISV, Horizontal Business Apps

Would you like to be part of a business helping hyper-growth ISVs innovate, and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS and our ISV partners? AWS is seeking an experienced Sr. Account Manager for selling to Strategic ISV’s and to expand the business with our hottest ISV customers. The Sr. Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources. Role & Responsibilities The Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs. The Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration. About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience ...

Sr. Manager, ISV Sales

We're seeking a seasoned leader to build a team focused on driving adoption of AWS within our Independent Software Vendor (ISV) segment. This individual will build a business focused on helping SaaS ISVs innovate and exceed revenue goals. She/he must have the business acumen and leadership background necessary to effectively add-value to field sellers who bring together cross-functional teams including sales, partner managers, BD, and product teams to deliver business growth for AWS and our ISV partners.As a Senior Leader focused on our fast growing ISV customers and partners in North America, you'll have an exciting opportunity to help drive the growth and shape the future of cloud computing, by building and leading a sales team dedicated to helping ISV partners deliver innovative solutions leveraging leading-edge AWS services.The right candidate will possess a technology sales and management background that enables them to lead a team of senior enterprise sale representatives with engagements at the CXO level. She/he should also be able to effectively engage AWS’ executives to engage in creative proposals and influence roadmap decisions for both AWS and ISV's. To be successful, the candidate needs to be a self-starter, show ownership, and develop a positive relationship with sellers to motivate the team to deliver on direct and influenced revenue targets.Roles & Responsibilities:Drive adoption of AWS’ full suite of services into a set of Strategic ISV customers. Exceed annual revenue and growth targetsBuild and manage a team of top strategic sales professionalsEnsure end customer satisfactionCo-develop and help executing account plans with field sellersInspect joint-GTM activities to drive and accelerate adoption of our ISV's products, working closely with AWS partner teamsWork with demand generation teams to create sales pipelineA day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of technology sales and business development, ideally with strong IaaS or PaaS experience- 5 years sales management experience of enterprise software sellers- Strong written communications skills ...

Sr. Account Executive, LCS, Services

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial & Consumer Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.This role will require travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

AWS Sales Representative Intern, Public Sector, Global Lead Development - Worldwide Public Sector

• Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer between May 27-August 15, 2025. • By applying to this position, your application will be considered for all locations we hire for in the United States.• Internship hiring for this lane will support the Worldwide Public Sector (WWPS) Sales Organization.Calling all students!! Do you have a passion to LEARN and explore new challenges, BUILD towards the future, and GROW customers cloud sales journey? Join us for an exciting opportunity to intern with our Amazon Web Services (AWS) sales team and work with a diverse team that focuses on driving greater AWS adoption and customer value. As a sales intern, you will collaborate with diverse sales teams to help build new business client leads, complete cold calling to prospect new customers, enter new client data, and assist with opportunity follow-up. During the program you will immerse yourself in cloud computing while developing business and sales acumen. You will be led through specialized training, work on individual projects, attend professional development and social events, and acquire the AWS Cloud Practitioner Certification.If this sounds exciting to you - come build the future with us!Key job responsibilities• Guide and accelerate our customers' cloud integration• Conduct sales prospecting through various ways including cold calling and email outreach• Collaborate with our business and tech teams to build solutionsBASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and September 2026 ...

Global Sales Account Representative, US Global Selling

Amazon Services LLC is seeking a dynamic and motivated Account Rep who can develop sales strategies and methodologies for the EU market, while facilitating contracts to accomplish revenue goals for global expansion of US based Sellers. Sales of products by third-party sellers on our websites represent more than one-third of units sold, and the Seller Services business is growing faster than our Retail business. As an organization, Amazon Global Selling is highly influential by coordinating across Amazon Customers, Amazon Category teams and Amazon Sellers. Specifically, this person will be responsible for not only creating and managing their sales pipeline, but taking ownership in driving sales related projects, and owning goals and reporting on particular categories or country. This person will directly interface with executive level contacts of prospective clients to facilitate all stages of a sale. The best candidate will drive and create proposals, business cases, and responses to customers' business requirements and take a consultative sales approach. They will work closely with our onboarding team to determine the integration requirements for the seller, provide senior-level negotiation, and liaise with Amazon.com category management to assist in launching the seller. This person will work closely with amazon category teams/merchant managers in order to deliver projects such as category specific deep dive analysis, and building strategies to target specific accounts which will have significant impact for Amazon.Key job responsibilitiesKey job responsibilitiesThe focus of this position is Europe, with key responsibilities including managing and growing a profile of key accounts across 9+ EU marketplaces, driving improvements across a range of selling and expansion-related fields including logistics, advertising, promotions, tax, compliance, fulfillment, and more. You will build a deep knowledge and complete purview of the leading edge of global eCommerce, and manage daily responsibilities including:• Qualifying and managing a book of business spanning multiple categories and countries. • Identifying and resolving bottlenecks or other addressable CX opportunities across a multifaceted, complex European business landscape. • Liaising and maintaining regular communication with key internal and external stakeholders. • Marketing strategies and support for regular and key seasonal events. • Analyzing data and producing insightful business strategies that make a difference. • Building multi-domain subject matter expertise through management of parallel business initiatives. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience managing and growing large accounts, product marketing or management consulting roles ...

Sr. Partner Sales Manager, US ISV Partner Sales

Would you like to be part of a team that is redefining the technology industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world-class candidates to help drive opportunities with leading AWS Consulting and Technology Partners in the US. As a Senior Partner Sales Manager, you will drive top-line revenue growth through the engagement of AWS Partners. The ideal candidate has experience in creating and delivering Customer value by matching Partners' capabilities and solutions to customer needs identified by field sales reps and their teams. An ideal candidate should also have a demonstrated ability to succeed by working with cross-organizational groups, thinking strategically about business and technical challenges, and by building and conveying compelling value propositions around Partner capabilities.Key job responsibilitiesYour broad responsibilities will include defining and executing strategies to achieve Partner and Sales organization goals, establishing business and technical relationships with Partners, Sales teams, and Customers, and managing the day-to-day interactions between these organizations in order to create opportunities that ultimately deliver value to AWS Customers.You will be expected to: - Have a broad, holistic view of the AWS Partner community in local and regional markets and a deep understanding of partner capabilities and solutions that will delight AWS customers - Advise Sales teams and take on customer engagements to drive the value of Partner engagement and recommend qualified Partners that can meet and support AWS customer needs - Manage Partner engagement in AWS accounts with a focus on business outcomes to expand existing AWS footprint as well as originate new Customer engagements with Partners to grow overall revenue - Become a trusted member of the Sales team to develop and execute on joint Partner/Sales strategy, own opportunity execution with Partners, leverage Partner programs, and coach Partners on strategy and best practices - Work with Partner Solution Architects (PSAs) and Partner Development Managers (PDMs) on effective engagement with their managed Partners in local markets to drive solutions that deliver outcomesAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS7+ years of experience in technology-related sales, consulting partner management, or business development. -5+ years of experience working with multiple stakeholders and cross-functional teams (e.g., account management, marketing, solution architects, program managers, and product teams). -Experience increasing technology adoption and creating long-term transformational account strategies. -Experience working with and presenting to C-level executives, IT leaders, and other lines of business. ...

Senior Customer Success Manager, Amazon Vendor Services

Amazon Vendor Services has teams in multiple locations. This role can be based in one of our approved office locations in Seattle, WA, Santa Monica, CA or Arlington, VA dependent on business need. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses?As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing growth across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement and analytical skills are key to developing, influencing, and implementing strategic joint business plans with vendors.The Amazon Vendor Services Team works with Vendors who sell products such as: Home & Lifestyle (Toys, Furniture, Kitchen, Music/Video, Major Appliances, Home Improvement, Lawn and Garden, etc.) BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & SoftwareOur goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Senior Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Senior Customer Success Managers have a clear path to roles across Amazon, including a direct path to management within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide oversight, support, and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Engage multiple stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, problems, and projectsBASIC QUALIFICATIONS 3+ years of professional experience in client or vendor facing roles with a focus in relationship management and negotiation skills Experience analyzing data and best practices to assess performance drivers Bachelor's Degree Data analysis experience including manipulating large datasets from complex systems and interpreting results Experience developing and implementing strategies Experience influencing stakeholders Proficient in Excel Time management, prioritization, and problem-solving skills Strong written and verbal communication skills Experience rapidly adapting to change and dealing with ambiguity ...

Account Executive, Amazon Ads, Global Growth Sales, Performance

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients• Retain and grow revenue from existing advertisers• Drive deals to closure in a new business environment• You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers• Deliver the highest level of sales and customer service to our clients• Utilize sales CRM to measure progress against pertinent sales activities and opportunities• Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings• Collaborate cross-functionally to create and execute advertising plans for different types of businessesA day in the lifeGGS Performance Account Executive's are responsible for daily/weekly call and opportunity inputs by customizing Amazon Ads recommendations to help grow an advertisers business on and off of Amazon using in console self-service solutions. This includes having a deep understanding of Amazon Ads reporting, performance metrics, and ability to map back ad revenue to attain quota responsibilities. About the teamThe GGS Performance Growth team manages small to medium sized business focusing on both growing and activating advertisers across our product suite. AEs partner with Ad Success teams, Seller/Vendor teams and on occasion product teams to deliver new or existing solutions. BASIC QUALIFICATIONS• 1+ years of sales experience • 1+ years of selling advertising or advertising-like services experience • Experience with online productivity tools such as Office 365, Salesforce or similar software ...

Principal Account Executive, Franchise and Fandom Experiences (FFE), Telco and Entertainment

DESCRIPTIONAmazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing, buying models and remarketing tools, these solutions help clients build brand awareness, increase product sales, and more.Amazon Ads is in rapid and exciting growth. As part of it’s evolution, an integrated Amazon Ads program, Franchise and Fandom Experiences (FFE), was launched to maximize the power of fandom for cross-category businesses inclusive of Entertainment, Toys, Sports and Gaming. Founded in 2022, this program seeks to create connected customer journeys across multi-category offerings to deliver efficiencies for advertisers and activate new campaign windows to accelerate overall ad revenue for Amazon Ads. This is a fantastic opportunity for a strategic individual, with applied experience across entertainment and/or retail in a marketing, media, and/or sales capacity, to join the team to shape and drive Amazon Ad's integrated sales partnerships.Displaying both program lead and consultative styles, candidates must be excellent communicators, experienced at operating with senior leadership at agencies and advertisers, and be able to earn trust with stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. Candidates will be self-motivated, happy to work autonomously and driven to innovate on new product and campaign opportunities in order to contribute to Amazon Ad's ambitious growth plans.If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities* Develop and execute cross-category franchise activation strategies: Identify annual tentpole and evergreen opportunities (entertainment, toys and sports); mobilize relevant account and product partner teams for development; build the strategic narrative for cross-franchise programs; participate in pitch presentation* Evangelize existing and develop new scalable fandom audience and activation narratives inclusive of insights, sales collateral, targeting solutions and activation roadmaps * Lead education and enablement of Franchise and Fandom strategic value, activation tools and insights at functions such as senior advertiser leadership meetings, agency education and Amazon team internal trainings * Prospect, penetrate and create new relationships with clients at all levels within brand, marketing, media, creative and retail teams * Innovate and partner with wider Amazon teams to develop ongoing desirable, transformative solutions across rate incentives, audience targeting solutions, product packaging, insights and product customizations* Maintain and a “specialist” team across Account Executive, Account Management, Insights, Ad tech, and Creative disciplines to contribute to the ongoing activation and growth of FFE* Collaboration with partner teams across Amazon Ads (e.g Account Management, Account Executives, Ad Tech, Amazon Insights, Amazon Retail, Devices, Brand Innovations Lab, Industry Marketing and Global Enterprise)* Support TelENT management with organization wide projects on an as-needed basis* This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. BASIC QUALIFICATIONS- 7+ years of entertainment marketing, audio, or other media sales experience ...

Associate Principal, Analytics, Analytics & Insights

Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties, as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.The Analytics & Insights (A&I) organization develops actionable insights using Amazon’s unique data to influence how advertisers promote their businesses. Our insights enhance their marketing decision-making, leading to them to be measurably more successful with Amazon. The A&I organization consists of a variety of different Practices, which are groups that focus on different approaches to create these insights. We are currently looking for an Associate Principal, Analytics to join our Brand Media Insights (BMI) team. Members of the BMI team develop actionable insights to support the positioning of Amazon Ads suite of brand building ad products. Our analyses measure the performance of advertising campaigns and sales performance of products. We provide recommended actions to improve future advertising campaigns and marketing decision-making. We take a consultative approach, building deep relationships with our clients marketing teams. Our account management and sales partners within Amazon help us manage relationships with these clients, allowing us to focus on analysis and delivery. Examples of commonly developed advertising insights include seasonality of search trends, multi-touch attribution, and trade up/cannibalization. Common marketing insights include brand switching, customer journey, and customer penetration.Key job responsibilitiesAn Associate Principal in the BMI team will be expected to- Independently develop advanced analyses and create templates of them for colleagues to leverage for other brands.- Conduct analyses which leverage previously untapped datasets.- Expand the breadth of marketing science topics that the BMI team provides insights on.- Represent Amazon Advertising in meetings with advertisers and guide their leaders on their advertising and marketing strategies.- Develop relationships with senior marketing decision makers (e.g. senior director, c-level) and establish oneself as go-to expert in at least one advanced analytical area of advertising.- Proactively address advertisers' needs by identifying issues and opportunities before the advertiser identifies them.- Own an internal program that enhances the team's capabilities or A&I's capabilities.- Write documents with recommendations that influence how partners teams with Amazon Advertising operate, such as Account Management, Sales, or Product.- Master Amazon proprietary tools and metrics, which will help you solve the advertisers' business questionsBASIC QUALIFICATIONS- Bachelor's degree plus 10+ years’ experience in client-facing data analysis roles.- 5+ years of consulting experience with a major consulting firm or 5+ years of advertising experience with a top advertiser (agency or client side).- Ability to translate technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders.- Excellent data driven storytelling skills – you create and deliver compelling presentations with outstanding visuals to high level stakeholders.- Advanced in SQL - ability to write complex queries from scratch from multiple tables, creating the appropriate joins, extracting and manipulating data, formatting fields, creating new measures and metrics, etc.- Fluency with an advanced analytical tool (Python or R) – ability to run advanced statistical modelling and analysis with either Python or R. If current skill is with R, then have the ability and aptitude to attain fluency in Python for analysis and statistical modeling.- Excellent organizational, interpersonal, and communication skills (both written and verbal). ...

Market Manger - Chicago Western Suburbs, Devices Offline Sales & Marketing

Amazon offers a collection of revolutionary devices and the device business is one of the most innovative and fastest growing at Amazon. Our lineup includes Echo devices, Kindle e-readers, Fire tablets, Amazon Fire TV, and more. We pride ourselves in being able to provide customers a fully-integrated service with easy access to millions of movies, TV shows, magazines, newspapers, books, songs, apps and games.The Amazon Offline Retail team is responsible for selling Amazon devices into many brick and mortar retailers across the US. Market Managers lead sales and marketing initiatives for Amazon branded products in retail locations. They are responsible for the in-store experience, running assisted selling events, fostering relationships and training at the store level and promoting Amazon through customer interactions. Market Managers are focused on increasing sales of Amazon products in retail stores, educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.Market Managers ensure the Amazon in-store experience and merchandising is properly implemented across retailers. They serve as the Amazon evangelist, running group training events for sales associates on how to sell Amazon and participating in assisted selling activities. They manage the in store product transitions and retailer communications. They rely heavily on influence over authority to drive project deliverables. Key job responsibilitiesIn this role you will:· Travel to complete store visits within assigned territory· Manage business expense (mileage, etc.) and submit expense reports accurately· Effectively install, troubleshoot, and maintain a variety of Amazon devices in various national retail stores· Assist customers and is an ambassador of the Amazon brand· Develop professional relationships with store managers, general managers and in-store employees· Educate store associates on the value of Amazon devices, accessories and Amazon ecosystem Work with retail sales personnel to resolve merchandising and training issues.· Follow instructions to assemble displays and reset sections according to planogram· Set-up and/or ensure powered displays are fully functional· Conduct basic merchandising visits such as stocking, cleaning, auditing, and updating signage· Ensure the Amazon in-store experience and merchandising is properly implemented across retailers within your region· Conduct sales and training demonstration in-store and during large scale events based on program / market needs· Complete daily instore reports to document visits, including submitting digital photos· Participate in assisted selling activities during peak selling times at select retail locations· Collect business and market insights from consumers and store associates· Create and participate in quarterly business reviews and quarterly business reviews· Work independently with minimal supervision· May be asked to participate in overnight travel· Be on your feet for up to 8 hours at a time· Push, pull, lift or carry items up to 50 pounds (with or without reasonable accommodation)· Must work flexible work hours including nights and weekends (ability to work 40 hours a week)· It is required to possess a cell phone compatible with Form.com which includes, iOS and Android devices. Form.com is not compatible with Windows, Blackberry or any other OS· It is required to have access to reliable transportation to travel between worksites during the work day· Possess a valid driver’s license, proof of insuranceA day in the lifeMarket Managers ensure the Amazon in-store experience and merchandising is properly implemented across retailers. They serve as the Amazon evangelist, running group training events for sales associates on how to sell Amazon and participating in assisted selling activities. They manage the in-store product transitions and retailer communications. They rely heavily on influence over authority to drive project deliverables.About the teamThe Amazon Offline Retail team is responsible for selling Amazon devices into many brick and mortar retailers across the Unites States. Market Managers lead sales and marketing initiatives for Amazon branded products in retail locations. They are responsible for the in-store experience, running assisted selling events, fostering relationships and training at the store level and promoting Amazon through customer interactions. Market Managers are focused on increasing sales of Amazon products in retail stores and educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general.BASIC QUALIFICATIONS2+ years of work experience in retail sales · High School Diploma or equivalent · It is required to possess a mobile phone compatible with iOS or Android operating systems. ...

Principal GTM Lead, Twitch

Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (Sponsored Products, Sponsored Brands and Sponsored Display), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Thursday Night Football, FreeVee, Prime Video, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Services.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek a seasoned leader to join us as Principal, GTM Twitch. This new role will responsible for developing the unified go-to-market strategy and strategic execution for advertising solutions across all Twitch properties. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. We are seeking an innovative, creative, analytical and strategic thinker, who is passionate about digital media and the future of Twitch advertising. The ideal candidate enjoys solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. This role will be highly visible with senior levels of Amazon, and will need to work collaboratively with internal management teams to understand where our relative advantages or risks lie, where new market segments and solutions should be created. The successful candidate will have a talent for responding effectively to industry direction, customer needs and competitive positioning. They are comfortable with ambiguity and juggling multiple priorities simultaneously in fast-paced dynamic environment. They possess high levels of creativity, independence, flexibility and attention to detail. In addition, this individual will be an independent thinker who can make convincing, information-based arguments.Key job responsibilities* Drive the vision and the end-to-end strategy for positioning, pricing, packaging, and planning of Twitch advertising offerings.* Maintain firm grasp of video, display and social media advertising market and competitive trends to identify and assess opportunities.* Lead quantitative analysis of demand, including opportunity sizing of both traditional/existing demand channels and emerging/new demand sources.* Reconcile supply-based budget models with demand-based analyses, in coordination with Finance teams.* Analyze and recommend trade-offs between price, volume and yield-generating strategies.* Work with sales teams on enablement and demand generation strategies to achieve revenue and adoption targets.* Drive growth of Twitch advertising offerings, including business management in support of org goals around revenue, product adoption, advertiser maturity advancement, etc.* Track quarterly sales pacing (to budget revenue and/or other goals), and recommend adjustments to GTM strategies or tactics as appropriate.* Produce stack-ranked set of sales priorities to influence product requirements, roadmap decisions and trade-offs.* Partner with Ads Marketing on customer-facing Video Sales and Marketing narratives.* Partner with cross-functional leads across the Ads organization to ensure execution of GTM strategies, including tactical week-to-week guidance and support.* Effective at articulating and presenting complex concepts to cross functional audiences using hard data and metrics to support assumptions.About the teamTwitch is one of our most unique publishers. Our team is the single-threaded leader on all Twitch ad products, countries, and customer segments. We are responsible for overall Twitch Ads business strategy to fuel long-term growth and innovation – working closely with all sales and product teams across Amazon Ads and building on the foundation already established by integrating Twitch into the broader Amazon Ads organization.BASIC QUALIFICATIONS- 7+ years of professional or military experience- 7+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...