ACI Gift Cards LLC

The Amazon Gift Cards Design team is committed to revolutionizing the gifting experience through cutting-edge technology and thoughtfully designed experiences that distinguishes us from the competition. We are seeking thoughtful, talented, and multi-faceted user experience designers who love empowering our customers with high-quality interaction and visual design and who are eager to bring their creative ideas and hard work to our team. We are looking for an accomplished and visionary Senior UX designer, who will be responsible for defining, articulating, and championing the future vision for how our customers buy and use Amazon Gift Cards. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.This role is for a hands-on designer with a leader mindset who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.Here’s the kind of person we are looking for:• You have 8+ years of experience – You have worked as a designer for at-least 8 years, and have experience designing, building and delivering products. • You’re a full stack user experience designer. You look at interaction design, visual design and aesthetics, typography, motion, 3D, human factors, and more as tools in the UX designer’s toolkit. • You thrive on working well with others. You make the people around you better. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.• You get stuff done.• You’re a fantastic storyteller. You know that our products tell our customers a story through the user experience. You won’t rest until that story is a compelling one.• You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to accommodate a user’s varied conceptual model. And you know when to do something completely unique to create an arresting and product-defining moment.• You don’t already know everything and you love to learn. You’re inspired by helping users solve their problems. You love finding out you’re wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.• And finally, you want to be part of creating dramatic and impactful change on a team that is committed to becoming a beacon for others when it comes to user experience design. You learned your craft through a combination of formal training and on-the-job experience. If you have the experience and passion for doing this work at the highest level, we’d love to talk to talk to you and see a portfolio of the work you’re most proud of.Key job responsibilities• Partner with product managers to drive the roadmap for new components.• Collaborate with product design teams to understand user needs, problems, and goals across diverse use cases. • Partner with researchers and data scientists to gain insight to drive and improve designs.• Work with other designers to ensure cohesion and deliver exceptional user experiences.• Articulate guiding principles to ground and inspire ideation, prototyping, and exploration of various design solutions. • Design components with ingenious microinteractions, that integrate with Amazon's design system, prioritize accessibility, and respond across desktop and mobile experiences.• Create interaction specifications using language, diagrams, and prototypes to describe component usage, anatomy, behavior, and configuration with clarity and detail.• Partner closely with engineering teams from design to hand off, and ensure components are implemented to specification.• Work closely with development team to ensure the designs are accurately implemented.• Mentor junior designers on the team.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax ...

Are you interested in leading a global supply chain to create, source, and deliver innovative gift card solutions? The Amazon Gift Card business creates and enhances multiple stored value products sold globally through a variety of channels, including the Amazon website, direct corporate sales, retail stores, and other partnerships. We work with an array of global distribution partners to sell Amazon Gift Card products in hundreds of thousands of offline retail stores and Consumer web channel.The Supply Chain Manager is responsible for understanding complete end-to-end supply chain and complex workflows to support customer needs through high Instock rates and superior delivery speed performance. You will adopt and tailor supply chain best practices to meet category needs and proposes specific cost reduction and waste removal opportunities.The Supply Chain Manager will coordinate forecasting, gift card production, inbound management, inventory management, and will have P&L ownership for supply chain costs. This role is a great opportunity where you will learn how to effectively operate a global supply chain across Consumer web channels.The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities, and feel comfortable in operating in an environment where tactical and strategic activities are expected to be driven in parallel.Key job responsibilitiesKey job responsibilities• Lead global production plan for physical GCs, and owns the relationship with suppliers.• Manage the gift card inbound plans for consumer web• Partner with internal teams to optimize inventory forecasting, delivery speed while assessing opportunities to optimize cost-to-serve.• Lead supply chain annual planning process in partnership with Finance and Regional business teams.• Coordinate supply chain ops execution to ensure adherence to quality standards and product specifications• Act as subject matter expert for supply chain systems and tools.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 4+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience ...

We are looking for an exceptional Business Development Manager (BDM) with proven enterprise client engagement and negotiation experience to join the Amazon Incentives team. This is a unique opportunity to play a key role in an exciting, high-growth, cross-functional initiative - on a team where every day is Day 1. We are looking for an enthusiastic leader with passion for customer obsession as well as a keen ability to deliver results autonomously and through others. BDMs on the Amazon Incentives team will acquire large clients and grow their Amazon Incentives footprint by being the subject matter expert on products and use cases, identifying large accounts that are under-served and establishing strong relationships with a basis for future scalable growth. Amazon Incentives BDMs frequently work with other Amazon business development teams to deliver highly effective solutions to our clients. In turn, our clients use our assets to motivate their end customers in use cases like customer acquisition and retention, disbursements, micro-payments, reward points conversion, employee rewards and benefits. This role requires a leader with a passion for delivering results and strong interest in strategy, relationship sales, marketing, analytics, and business development. Key Responsibilities include: • Delivering new business for Gift Cards and Product Vouchers • Developing the strategy for how we win with a given industry or product • Executing the strategy developed and report on progress • Prospecting new customers and qualifying them through the funnel • Contributing to and leading regular business updates to leadership • Collaborating with external and internal stakeholders across functions to deliver results • Sharing out best practices with global teams The successful candidate has demonstrated: • An ability to think strategically and execute methodically • Track record of working independently and comfort with launching new programs • Proven analytical and quantitative skills (including Excel) and an ability to use hard data and metrics to back up assumptions and develop project business cases • High attention to detail including precise and effective customer communications • Proven ability to manage multiple, competing priorities simultaneously • Superior verbal and written communications skills • Plan, develop, and execute compelling content marketing programs • Work well with a wide array of internal and external partnersKey job responsibilitiesIn this role the successful candidate will develop the strategy and tactics to achieve sales targets for an assigned territory. In addition to net new business the individual will have the opportunity to identify and grow high potential accounts and segments. Responsibilities include pipeline development/management, deal negotiation/closure, and client launch/growth.A day in the lifeA day in the life of the successful candidate revolves around the sales lifecycle. On a daily basis the Business Development Manager (BDM) will prospect new clients, convert leads to active opportunities, move opportunities through sales stages to closure, and manage closed deals to launch/purchase. The BDM will identify client friction points and CX opportunities and work with partner teams to continually improve.About the teamAmazon Incentives drives the Amazon flywheel by enabling businesses to reward employees and incent customers with Amazon Gift Cards, Product Vouchers, and Prime. We sell products directly to business customers via our business development team, to smaller customers directly via our self-service channel, and through resellers to scale the business broadly.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Are you interested in shaping the future of gifting on Amazon? Do you want to define and build the next generation of customer interaction with Gift Cards? Amazon is looking for a talented and entrepreneurial Manager, Product Marketing for our Gift Cards business. The Manager of Product Marketing is an ideal start for individuals who are looking for a high-impact and highly visible role. The North America (NA) Amazon Gift Card Stores Business team owns a portfolio of products on Amazon.com and Amazon.ca that meets customer’s everyday gifting needs including electronic gift cards, physical gift cards, and Amazon stored value. A successful candidate is a self -starter, who has the ability to move quickly, dive into the details and has an ability to work in an ambiguous environment.This role is an exciting opportunity where you’ll have internal and external marketing ownership for Amazon Gift Cards in the US and CA, which includes Search, Homepage and Business to Business. You will interface with Gift Card’s key stakeholders including Product, Business, Finance, Design, UX, and Amazon partner teams. This includes (1) setting marketing strategy across multiple channels (2) working with central teams on developing new opportunities to drive growth and process improvements, and (3) Build and execute on a marketing rate card in partnership with business leads and (4) reducing inefficiencies in execution with new tool sets and programs. Key job responsibilities- Influence senior leaders across Amazon by aligning with Amazon’s core principles to proactively communicate program vision, customer impact, progress and plans.- Work with cross-functional stakeholders to determine pricing, product road-mapping, and marketing launch timelines.- Weekly and monthly tracking of KPI's to monitor marketing goals and diving deep where needed to drive continuous improvement.- Managing engagements for cross-GL team projects and identifying new growth and adoption opportunities.- Partner with and share best practices with WW business owners.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

Does the opportunity to have direct, high leverage impact for customers at Amazon’s worldwide scale motivate you? Amazon provides gift cards, incentives, and stored value experiences at a global scale, across a portfolio of products and experiences that address the needs of hundreds of millions of customers, both consumers and B2B. Our organization owns everything from the long term product vision and strategy, the day-to-day customer experience, the marketing strategy and budgets, to the P&L. Data driven decisions are critical to our ability to innovate at scale and with speed. Our team is seeking a curious and analytical problem solver to deliver actionable, strategic insights across the wide range of problem statements that our global organization faces. The range of problems to tackle span product, marketing, fraud, pricing, supply chain, logistics, operations, to customer service. This analytics leader will work directly with senior leadership across product, business, and operations, partnering with a team of analysts, business intelligence engineers, data scientists, and data engineers to deliver actionable insights with immediate impact to customers and the P&L. This role requires the day-to-day, consistent application of these abilities:* The ability to work backwards from customers - e.g. able to see and explain how customer behaviors show up (or don’t) in the data available.* Proficiency with the multiple business models managed by our global businesses and their respective P&Ls.* The ability to define the right analytical questions that will efficiently enable the key decisions needed, quickly driving clarity and structure to ambiguous problem statements.* Comfort in exercising strong judgement on where simplification is needed versus when nuance is required.* Equally comfortable where data is available (e.g. developing detailed and granular customer behavior metrics and dashboards) as well as where the metrics are not yet defined, the data is not available, or cannot be directly measured. * Effective verbal and written communications to a wide range of audiences and partners. Adept at i) translating high level customer and business problems in to analytics approach and data requirements for execution and ii) translating complex analyses into effective communications to inform and influence senior Amazon leadership.* Able to raise and maintain a high bar on analytics accuracy through efficient and scalable mechanisms.* Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. * Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.BASIC QUALIFICATIONS- 7+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- Experience making business recommendations and influencing stakeholders- Experience defining requirements and using data and metrics to draw business insights- Bachelor's degree- Experience with SQL- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 2+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience ...