Principal Product Manager - Tech , Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical (PM-T) will be at the forefront of defining requirements and building systems related to enterprise customer onboarding, order management, broadband service provisioning and satellite terminal device management. This will include integrations into telecom customer systems, sales channel partners and internal upstream and downstream systems. This PM-T will be the single threaded owner (STO) for large enterprise customer-facing consoles, APIs and business systems for management of broadband connectivity services. They will develop a common vision and scope, establish timelines, and drive system readiness and solutions are ready for launching Kuiper services. The role will engage large enterprise customers and will work in partnership with Kuiper Engineering, AWS, and Amazon teams to execute the plan.Key job responsibilitiesThe successful candidate plays the role of a business liaison, product and technology leader, and own the delivery of systems across the end to end customer journey.- Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities- Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.- Possess outstanding written and verbal communication skills and facilitate collaboration across multiple teams. - Be structured and flexible at the same time to learn as the business evolves. - Provide visibility and communicate extremely well, with responsibility to provide updates to VPs, author operation plans, business reviews documents, and communicate to the broader Kuiper and Amazon team. - Be a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience. - Thrive on ambiguity and have a track record of delivering large-scale technology products and/or led large operational or technical teams. - Lead large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.- The ability to think and move quickly and is inspired to build mechanisms to simplify and continuously innovate.- Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of technical product or program management experience- 5+ years of experience with feature delivery and tradeoffs of a product- 3+ years experience in defining and launching 0-1 products. ...

Senior Privacy Specialist, Kuiper

Project Kuiper is a global initiative to expand broadband access through a network of 3,236 satellites in low Earth orbit. Its goal is to deliver fast, affordable internet connectivity to unserved and underserved communities worldwide, helping to bridge the digital divide. As a Privacy Specialist on the Kuiper team, you will play a crucial role in operationalizing privacy practices across Kuiper's diverse customer base. This involves collaborating with stakeholders in legal, engineering, customer service to ensure privacy compliance and positive customer outcomes.Key job responsibilities- Manage multiple privacy-focused projects concurrently, with a sense of urgency and adaptability to ambiguity.- Conduct in-depth reviews of privacy-related processes and systems, using data analysis to identify and recommend mitigating measures.- Perform privacy assessments for Kuiper's applications, both launched and in development, working closely with product teams to address privacy obligations.- Liaise with cross-functional teams, including legal, and federated privacy groups, to integrate privacy considerations into project planning and decision-making.- Maintain deep expertise in evolving privacy regulations and standards, such as CPRA and GDPR, to ensure Kuiper's compliance.- Identify, track, and report on key privacy metrics to drive continuous improvement.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of experience in privacy or compliance roles- 3+ years leading projects involving automated and manual systems, supporting internal customers across multiple locations ...

Deal Desk Manager, Policy, Private Pricing Approvals

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilities• Define and centralize Deal Desk Policy/Process organizational strategy, and are the single threaded owner of all Policy/Process related initiatives. • Collaborate with cross functional stakeholders to identify, investigate, and resolve existing deal policies and process escalations, blockers, issues, gaps, and pain points that impact deal velocity. • Leverage your organizational experience, advanced business judgement, and understanding of the impact on stakeholders to drive goals to completion. • Identify opportunities and define the roadmap to achieve organization-wide objectives while, streamlining or eliminating excess processes. • Influence teams to decouple from dependencies and eliminate problems that stifle innovation.• Cultivate best practices through analysis and reporting in support of continuous improvements• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Product Manager Technical, Global Network Transport Services

Project Kuiper is Amazon's initiative to launch a constellation of low-earth orbit satellites to provide high-speed, low-latency broadband internet service globally. The team you will be joining, Global Network Transport Services group, is responsible for delivering the network capabilities and APIs that enable seamless connectivity for Kuiper customers.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical vision and roadmap for Kuiper's network transport services. This includes:* Defining the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering to design and deliver highly scalable, reliable, and performant network capabilities* Ensuring tight alignment between the network services and the needs of Kuiper's vertical business units* Identifying opportunities to create unique, high-value network services that drive adoption and usage of the Kuiper network* Partnering with other Amazon teams like AWS to unlock synergies and deliver seamless networking experiences for customers* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience driving the strategy and execution of complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which will be translated into product and engineering deliverables.BASIC QUALIFICATIONS- 4+ years of technical product or program management experience- Deep expertise in networking technologies, distributed systems, and cloud architecture ...

Sr Mgr, Prod Mgmt - Technical, Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr. Manager, Product Manager – Technical, will play a pivotal role in defining and implementing Kuiper satellite communication services. The successful candidate must have direct experience with satellite and/or wireless broadband services for residential (B2C) and enterprise, telecom, and transportation customers (B2B). Candidates must have deep expertise in one or more of the following domains, i.e. satellite RF (RAN), end-end service provider networking/routing (Transport), and integrated IT systems (OSS/BSS/NMS). Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life- Define the products and service strategy for Kuiper services to meet requirements of different customer verticals- Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap- Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch- Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international- Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful- Establish goals and reviewing metrics to identify opportunities and deliver success- Research and identify new opportunities to innovate on behalf of our customers- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraintsBASIC QUALIFICATIONS- 7+ years of team management experience- 6+ years of experience with feature delivery and tradeoffs of a product- 6+ years of experience owning/driving roadmap strategy and definition- Bachelor's degree or equivalent experience ...

Principal Technical Program Manager, Global Network Transport Services

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Our team owns the network transit services and related network capabilities that unlock customer value across all Kuiper verticals (Government, Consumer, Enterprise). This includes services like public internet access, private cloud connectivity, on-premises customer links, and layer 2 transit. The team partners closely with Kuiper's business units to identify high-value connectivity needs and develop innovative network services to meet customer needs.Key job responsibilitiesYou will be responsible for driving the technical programs for Kuiper's network transport services. This includes:* Ensuring delivery of the core network transport services and APIs that will power connectivity for all Kuiper customers* Working closely with engineering align timelines and milestones, remove blockers, and rise risks.* Partnering with other Amazon teams like AWS to drive workstreams across Kuiper and AWS.* Defining the operational model and key performance metrics for the global network transport servicesThe ideal candidate will have deep technical expertise in networking and distributed systems, as well as experience delivering complex infrastructure products. Strong communication skills and the ability to influence stakeholders at all levels are also essential.This is a unique "zero-to-one" opportunity to build the foundational network services and APIs that will unlock transformative value across Kuiper's government, consumer, and enterprise verticals. If you're passionate about the potential of space technology to transform the world, we want to hear from you.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will work directly with business stakeholders, engineering teams, and operational stakeholders to deliver Kuiper service offerings and operational programs for the network transport services team.BASIC QUALIFICATIONS- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience ...

Senior Program Manager, Kuiper Business

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for an exceptional program manager practitioner with global expertise and a strong delivery record in planning, execution, and adoption of customer-impacting initiatives. This employee will join the Kuiper Launch Readiness program which is responsible for driving launch readiness for countries across the globe. This role will drive special projects that aid country launch readiness, risk resolution, data visualization, and country launch performance. These projects will partner with key stakeholders, such as Entity Creation, Finance, Human Resources, Talent Acquisition, GREF/Workforce Planning, Export Control, and Kuiper organization leaders. The ideal program manager has a strong sense of ownership, is self-driven, and loves thinking big on how to solve global challenges that will help us accelerate connecting Kuiper with consumers. They will bring a mix of experience including global program management, senior stakeholder management, workforce planning, operations planning, and process improvement. This person will have responsibility in managing Smartsheet dashboards, development, and milestone tracking. If you enjoy leading global strategic programs, working in a fast-paced dynamic environment, and solving business challenges, Project Kuiper would like to meet you!Key job responsibilities• Lead special projects to accelerate connecting Kuiper to consumers – these will be time bound projects to solve a global or local challenge that is blocking launch, adoption, or revenue realization. • Develop and execute strategy for measuring and reporting on consumer adoption. • Collaborate with Project Kuiper leaders, Finance teams, Business Operations teams, Talent Acquisition teams, and other critical stakeholders to drive alignment on launch timelines, challenges, and solutions. • Manage and analyze launch data for key insights that inform readiness special projects. • Prepare management reporting and monitor performance by collecting, analyzing, and summarizing performance data and trends; identifying and resolving problems; and developing recommendationsExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Bachelor's degree ...

Event Manager, Kuiper Marketing

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is seeking an experienced Event Manager to join our dynamic Kuiper Marketing Team. This role will support the Sr Global Events Marketing Manager in executing Project Kuiper's global event strategy and calendar. The Event Manager will be responsible for the tactical planning and implementation of various events, ranging from industry conferences to internal communication events and rocket launches.Key job responsibilities• Collaborate with the Sr Global Events Marketing Manager to implement the event strategy and execution plan, focusing on tactical elements and day-to-day management of event projects.• Manage the logistics and coordination of assigned events, including venue selection, vendor management, budget tracking, and on-site execution.• Develop and maintain project timelines, ensuring all deadlines are met and stakeholders are informed of progress.• Work closely with internal teams to gather requirements and ensure events meet the needs of various business units.• Coordinate with the Brand & Creative Team to develop and produce event assets, ensuring consistency with Project Kuiper's brand guidelines.• Manage vendor relationships for assigned events, including negotiating contracts and ensuring deliverables meet quality standards.• Contribute to the development of post-event reports, collecting metrics and feedback to inform future event improvements.• Travel 25% of time to event locations as needed to oversee site visits, on-site event execution, and troubleshoot any issues that arise.• Contribute to the continuous improvement of event processes and best practices within the team.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 3+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience managing budgets ...

Sr. PMT - Consumer Product, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr.PMT - B2C Customer Experience, will play a crucial role in defining and implementing Kuiper satellite communication services. Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. MarTech Product Manager, Kuiper Marketing

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr. Product Manager, Marketing Technology (MarTech), will design, implement and support the management of Kuiper’s MarTech infrastructure as we scale activations globally. Reporting to the Global Head of Marketing Operations, you will be responsible for driving the overarching MarTech strategy and its delivery by partnering closely with stakeholder teams across marketing, product, operations, and engineering teams. The landscape is constantly evolving and the MarTech team will empower us to personalize customer experiences at scale and drive efficiencies across all activations.Key job responsibilities• Work at both the strategic and tactical level to champion bold, innovative marketing technology• Lead the definition and execution of our MarTech roadmap including 1st-party and 3rd-party stack tool decisions, technical implementation with partner teams, resource planning, and adoption• Own the end-to-end systematic flow of our entire marketing engine including data capture, lead management, decisioning and journey orchestration, data enrichment, attribution, and performance tracking• Manage technology as a systems expert and technical owner liaising with engineering teams, other product teams, and 3rd party providers when required• Build, maintain, and optimize the technology stack that improves and scales overall effectiveness, performance, and use journey; Manage and establish efficient processes for our data management, integrity, and hygiene.• Own marketing technology team’s operational excellence, including creation of and monitoring of metrics and alarms in a continuous process improvement environment• Represent, verbally and in writing, complex decisions, tough trade-offs, and potential strategies clearly to leaders and cross-functional partners to help them understand the decisions they have to make• Build, document, and maintain marketing technology global standards and processes, as well as platform optimization effortsBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Hands-on experience with technical implementation and administration of marketing technologies across lead capture, lead lifecycle and data management, marketing automation, channel management, marketing attribution, etc. ...

Learning Experience Designer, Kuiper Business Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are looking for a Learning Experience Designer with Technical Training experience. We are rapidly developing global training videos and courses for installation, troubleshooting, professional field service technicians, Customer Support Associate tools, systems, and processes training, as well as internal onboarding enablement. This includes, but is not limited to, instructional design, multimedia technologies, and training assessment strategies. We are seeking a candidate with a proven track record in delivering high-quality, interactive, and scalable learning content.The Kuiper Global Development team is focused on launching and operating the Kuiper service across the globe. A successful candidate will be highly analytical and a hands-on technical specialist, able to work extremely effectively in a matrix organization. They should be adept at understanding how Learning and Development models work in a customer-centric organization. We are looking for someone customer-obsessed and technology-savvy with a proven track record of developing and maintaining training programs.Project Kuiper's success requires team builders and leaders who are owners, and who possess the operational spirit needed to both create and support new initiatives. Our leaders solve complex, cutting-edge problems and get things done.Key job responsibilities• Design and develop engaging, interactive, and scalable training content (videos, courses, simulations) for various audiences (technicians, field service, customer support, internal employees)• Collaborate with SMEs to gather requirements and translate complex technical concepts into effective learning experiences • Apply instructional design principles (ADDIE) to create comprehensive training programs aligned with business goals • Leverage multimedia technologies, authoring tools, and LMS to deliver training in various formats (e-learning, instructor-led, blended) • Conduct training needs analysis, evaluate existing programs, and identify areas for improvement • Develop assessment strategies to measure training effectiveness and learner comprehension • Stay updated on trends, technologies, and best practices in instructional design and adult learning • Collaborate cross-functionally with stakeholders, SMEs, and project managers• Continuously improve training materials based on feedback, evaluation data, and changing business needs • Contribute to the development and maintenance of training documentation, guidelines, and standardsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will lead our efforts to develop the mechanisms, workflows and budget to support our ongoing operations needs. This includes identifying internal and external partnerships and working across Amazon to develop and execute a compelling model of learning management and training. You will support customer support and field service operations to balance our business needs while ensuring we have a properly trained and educated workforce to support our customers.About the teamThe Global Development team mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.BASIC QUALIFICATIONSBachelor's degree in Instructional Design, Educational Technology, or a related field 3 years of experience in instructional design, curriculum development, or training program creation ...

Principal Product Mgr - Technical, Financial Reporting and Region Expansion, Kuiper BizOps

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Project Kuiper, Principal Product Manager Industrial Services (Satellite, Space), Kuiper B2B Product Management

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilitiesIndustrial Services Principal Product Manager - Technical, will play a leading role in defining and implementing customer-oriented services for Kuiper satellite communication services, globally. The successful candidate will have experience with satellite broadband and telecommunication services for Enterprise corporate and industrial service verticals.In this role, you will help define our services portfolio and features for industrial offerings. You will work with business development with customers, engineering teams, and operational stakeholders to help define Kuiper service and feature offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, and have core writing skills.Candidates must be able to analyze and recommend subscription lifecycle models with appropriate KPIs for different customer segments. Candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life• Defining the service offerings, pricing, SLAs, and customer experience for industrial services at a global level, to meet requirements of multiple customer verticals• Interpret network resource costs and productize into a digestible services for B2B customers, with aligned services portfolio strategy• Create detailed product requirements documents including use case prioritization, feature definition and product roadmap• Define the product strategy and make appropriate judgment trade-offs between features and speed-to-launch• Manage the product lifecycle and work with key internal and external stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience ...

North America B2C Performance Marketing Lead, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for a talented individual to lead North America B2C Performance Marketing. This role is responsible for developing the B2C performance marketing strategy, launching campaigns, and optimizing performance of paid and owned channels across the US, Canada, and Mexico. We are looking for someone data-driven with a relentless focus on delighting customers and improving return on investment (ROI). The ideal candidate is a self-starter who is comfortable managing a wide range of marketing channels with expertise in paid search, search engine optimization (SEO), associates, social, digital channels, direct response TV, and direct mail, as well as Amazon owned and operated marketing channels such as product pages, the Amazon homepage, email, push notifications, and onsite search. You will lead automated marketing channels and drive web site traffic, maximize gross adds, and improve the customer experience. You will test, build, automate, and scale performance marketing initiatives. In this role, you will work with a range of technical and non-technical teams to build automated marketing technology, assess marketing capabilities, own the experimentation strategy, and undertake detailed performance analysis. The scope of this role focuses on delivering against key business goals, while also innovating and finding efficiencies through the development and management of a multi-year strategy and roadmap. Key job responsibilities- Lead the strategy, design, and execution of all local performance marketing campaigns and ongoing management of all traffic channels for Project Kuiper’s B2C business in the US, Canada, and Mexico- Optimize subscriber acquisition across paid search, SEO, associates, social, digital channels, direct response TV, and direct mail as well as owned channels such as product pages, the Amazon homepage, email, and onsite search- Invent and build customer-centric solutions to improve variable marketing performance and optimize the ROI of a multi-million dollar budget, while setting high standards and eliminating campaign defects- Apply deep and wide functional expertise to develop channel strategies and testing/experimentation plans. Create successful innovations in North America that can be adopted and scaled across other regions- Conduct detailed campaign and channel performance analysis, leveraging data to optimize strategies, refine targeting, and improve ROI across all performance marketing initiatives. Develop and maintain comprehensive reporting frameworks to track KPIs and present actionable insights and enable data-informed decision-making- Champion automation, attribution measurement and scaled solutions, by influencing prioritization in tech roadmaps- Develop, train and manage a team of highly skilled functional experts to ensure that you and your team set a high bar on the customer experience, campaign optimization, financial controllership and policy adherence- Stay current with industry and Amazon best-practices to define and execute an innovation roadmap to delight customers and drive efficiencies throughout your areaExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

Principal, Business Development – Technical, Satellite Solutions

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,200+ satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Kuiper is looking for an experienced, self-starter, Principal Business Development - Technical (BD-T) professional to drive market initiatives worldwide, and interface with the product team to bridge customer requirements with service roadmap. As a Kuiper BD-T, you will identify and mature enterprise level opportunities globally. In this role, you will develop sales strategies that build on Kuiper’s global, secure networking capabilities to address industry verticals, starting with Finance. A successful candidate will work backwards from customer requirements, and collaborate with the product team to ensure service roadmap meets market demand. The ideal candidate will possess a keen ability to understand customers’ business models and strategic priorities.The candidate will leverage their experience in market and business development while working closely with internal and external partners to develop and execute detailed business plans, including clear objectives, strategies, and success metrics. Your role will also involve collaborating on market development strategies, including marketing initiatives and lead-generation campaigns, to broaden the reach and impact of Project Kuiper. This is an opportunity to help lead the early market development efforts, establish wins with lighthouse customers, and create new eco-system partnerships into a successful long-term business. A record of establishing new business via focused incubation mechanisms and broad partnerships will be important for this role. Key job responsibilitiesResponsibilities as the Principal BD-T for Kuiper Commercial Services will focus on the following key deliverables:· Define the global strategy for financial vertical, including market demands, customer opportunities, use cases, and sales playbooks.· Execute the strategic business development plan while working with key internal stakeholders (e.g. leadership, field sales, product teams, legal, support)· A keen sense of ownership, drive, and scrappiness combined with business and emotional intelligence while consistently exceeding key performance metrics.· Identify, recruit, and onboard new system integrators to drive business growth. Develop a deep understanding of system integrators' business models and strategic priorities. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 7+ years of experience working in a business development and/or sales role to enterprises, government agencies, or startups ·- 5+ years of experience working with emerging technology and market leaders, including deep knowledge of satellite communication and global networking ·- 5+ years of Product Management, Business development and/or program management experience · ...

Principal Americas Mobility Business Development, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Amazon Kuiper is looking for experienced, self-starter Business Development Professional to drive adoption of Kuiper broadband and additional services with Mobility partners and end users. This is an exciting opportunity to shape the definition and execution of the Amazon Kuiper Business Development pipeline around the world. Amazon Kuiper Mobility solutions support airlines, business aviation owners, automotive OEMs, shipping and energy companies and many more use cases where satellite end points are connected on moving customer end points.Key job responsibilities- Contribute to the build out of Amazon Kuiper service revenue with specific focus on Mobility partners and end users. - Be customer obsessed. Think on behalf of the customer and work to meet the customer’s stated and unstated needs and aspirations - Execute strategic and tactical business development initiatives while working with key internal stakeholders (e.g., Amazon Kuiper product and engineering teams, legal, finance) and BD team colleagues. - Be the internal coordinator supporting complex contract negotiations and complex business requirements and activities which deliver results. • Adept at thinking strategically and analytically about business priorities, product, and technical challenges, with the ability to deliver target based results working cross-organizationally. - Excellent written and verbal communications including a passion for writing detailed strategic documents and a preference for a second fluent spoken language.- Consistently exceeds key performance metrics and delivers results.- Experience driving consensus across multiple internal and external stakeholders.- Must be able to articulate business value & technical approach. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeKuiper's Business Development strategy is well defined and yet each working day is different from the next. The satellite Mobility sector is global and our customer engagements take us around the world whether on video calls on supporting face to face engagements. We may start the day with a customer call with Australia and finish the day with a channel partner meeting in Austin. Taking time during a busy day to evaluate critical data points and develop strategies and tactics is important. As is the process of codifying these decisions and their outcomes.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of business development, partnership management, or sourcing new business experience- 7+ years of professional or military experience- Experience writing technical articles, speaking at technology conferences, and contributing to open source- Experience developing and executing on GTM strategies that are large in scope- Able to travel an average of 6 days per month with a peak of 10 days per month- Bachelor’s Degree or equivalent experience ...

Operations Lead, Order to Cash, Kuiper Business Development

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Business Operations role will be at the forefront of driving programs related to payments, billing, invoicing, tax, accounting and reporting for Kuiper. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work. You must be able to motivate and empower your team while having the backbone to support them when needed. You must be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business. You must demonstrate strong ability to work with cross functional team and align on a shared strategy. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilities- Support product owners by delivering operational excellence and insights that ensure a world class product experience in Accounting, Finance, Invoicing and Billing domain functions.- Deliver operational excellence through program and project management best practices.- Prioritize active projects and backlog, considering known and potential unknown tradeoffs, through the perspective of a quantified impact to the customer.- Communicate updates on key programs and create KPI/metrics to Year One Enablement leaders and stakeholders.- Design, implement, and own mechanisms that scale across partner teams such as Finance, Accounting, AR, Legal, Tax, Engineering, Business in an agile environment to ensure delivery on metrics, goals, and team projects.- Actively seek ways to improve process efficiencies and effectiveness.- Proactively identify program blockers, propose solutions, and drive implementation across partner teams.- Influence, drive change, and own change management with or without authority to achieve outcomesExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONSBachelor’s degree 7+ years of technical product or program management experience5+ years of working directly with engineering teams experience3+ years of finance experience 3+ years of people management experience ...

B2B Product Launch Manager, Kuiper Marketing (B2B)

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Launch Manager on the B2B PMM team is a highly visible global role responsible for launching new products and service. This person will appreciate a large scope of impact, and bring complete clarity to highly ambiguous, and complex early-stage, global product releases. They will drive the marketing center of excellence, planning and organizing the end-to-end launches of hardware, services, and accessories in all Kuiper regions. This will be someone who enjoys organization, cross-functional management, and rallying peers from engineering, product management, operations, and business development and partner organizations, like AWS. This leader will also manage the entire lifecycle of Kuiper products and services as we update them, and introduce new features and service interconnects. Key job responsibilities• Work with broad internal teams to execute the product and service launch playbook.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability. Lead and facilitate launch meetings with key stakeholders, and create mechanisms for centralized reporting. • Anticipate changes and bottlenecks, provide escalation management, anticipate and make trade-offs that balance the business and operational needs or constraints to launch.• Proactively troubleshoot problems, resolve conflicts autonomously, and deliver results. • Manage outputs and reporting mechanisms for launch readiness across stakeholders.• Consolidate disclosure requirements and plans for stakeholders and partners. • Use continuous improvement methods to identify and optimize launches through new mechanisms.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life The Kuiper Product Launch Manager role is critical to the success of bringing products to market in a methodical and thoughtful way. This highly visible role will manage multiple timelines and deliverables for multiple product marketing and management teams. Working closely with the Product Marketing Managers, they will collaborate with and manage these internal stakeholders and external agencies to ensure timelines are being met, blockers are being addressed, and proactively communicating what is needed to ensure a successful and on-time launch. The Product Launch Manager will maintain great visibility through the execution and management of regular product launch management meetings and checkpoints including messaging and creative reviews. The Product Launch Manager will also publish a weekly cadence of update emails/newsletters that ensure current statuses, blockers, needs, and deliverables are always in view of our product management, operations, business development, and marketing stakeholders.About the teamOur global team has a broad mix of experience levels and Amazon tenures, and we welcome fresh perspectives that will allow us to achieve our audacious goals. We're building an environment that celebrates knowledge sharing, mentorship and high-quality work. We embrace diversity of thought and love to test, learn and innovate across marketing disciplines.BASIC QUALIFICATIONS- 5+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs ...

Senior Product Manager - Technical, B2B Sales Lifecycle Management, Kuiper Commercial Revenue Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking an exceptional Senior Product Manager to lead strategy and implementation of B2B sales systems including CRM, lead management, deal management, contract management and bulk order management. As a Senior Product Manager Technical you will work extensively with customers, sales, marketing, deal desk ,legal and finance teams to understand business requirements and work with engineers to build systems on the Salesforce technology stack (CRM and Communications Cloud). You will be responsible for identifying and, discovering customer problems, defining business strategy, defining product vision, building the product roadmap, writing detailed requirements, evangelizing the product within the organization, managing executive stakeholders and launching product to target users. You will constantly need to make tradeoffs to balance between large forward thinking initiatives and smaller incremental value adds.Key job responsibilities- Define business strategy and product vision by authoring PR-FAQs and vision documents- Build product roadmaps- Author business requirements documents- Evangelize the product within the organization, - Manage executive stakeholders including Directors and Senior Managers of business, sales, marketing, finance, legal and engineering teams- Launching product to target users and create training content- Make complex trade off decisions- Work with engineering teams to build features on Salesforce CRM, Industry CPQ, Salesforce Communications Cloud and first party Amazon tools.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamKuiper Commercial Revenue Operations (CRO) is responsible for the business strategy, operations and systems for Kuiper's commercial business across multiple industry segments in multiple countries.BASIC QUALIFICATIONS- 5+ years of technical product management experience.- 5+ years experience of working directly with engineering teams.- 3+ years of experience working on B2B business processes.- 3+ years of experience working on salesforce systems including CRM, CLM, CPQ and order management- Knowledge of B2B sales lifecycle and deal management processes. ...

Project Kuiper, Senior Product Manager Industrial Services (Satellite, Space), Kuiper B2B Product Management

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Are you looking to create value for millions of customers by helping to develop creative assets for Kuiper? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for design and a desire to bring delightful, cutting-edge products and services to life in an entirely new way? This describes your daily journey. Are you ready? Then join us on Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!Key job responsibilitiesIndustrial Services Senior Product Manager - Technical, will play a leading role in defining and implementing customer-oriented services for Kuiper satellite communication services, globally. The successful candidate will have experience with satellite broadband and telecommunication services for Enterprise industrial service verticals.In this role, you will help define our services portfolio and features for industrial offerings. You will work with business development with customers, engineering teams, and operational stakeholders to help define Kuiper service and feature offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, and have core writing skills.Candidates must be able to analyze and recommend subscription lifecycle models with appropriate KPIs for different customer segments. Candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life• Defining the service offerings, pricing, SLAs, and customer experience for industrial services at a global level, to meet requirements of multiple customer verticals• Interpret network resource costs and productize into a digestible services for B2B customers, with aligned services portfolio strategy• Create detailed product requirements documents including use case prioritization, feature definition and product roadmap• Define the product strategy and make appropriate judgment trade-offs between features and speed-to-launch• Manage the product lifecycle and work with key internal and external stakeholdersAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience ...