Amazon Kuiper Commercial Services LLC

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for experienced, creative, technically and commercially savvy leaders to drive adoption of Kuiper broadband solutions in the telecommunications segment. This is an exciting opportunity to own definition and execution of solution development with Mobile Network Operators and telecom ecosystem partners. Key job responsibilities• Be the voice of the customer to influence the roadmap of new features and service capabilities.• Incubate and launch new solutions to enable customer use cases.• Understand the technical requirements of our customers and work closely with the product management and engineering teams to guide the direction of our product offerings and evolution.• Be creative to help solve technical and commercial blockers and develop new product offerings.• Earn trust with customers with transparency and subject matter expertise• Support strategic business development and contribute to pricing and deal negotiation• Focus on complex deals and develop long-term strategic partnerships.• Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts)• Contribute to the growth of the Solutions Architecture organization by hiring, coaching and mentoring others.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeAbout the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The program manager (PM) will be working on large, complex, and strategic business and technology initiatives. They will develop a common vision and scope, establish timelines, and execute deliverables working across Kuiper and Amazon teams. The PM will own service launch planning, drive country readiness, manage operational readiness, align teams, and track progress for work streams across the globe. In addition, this position will work with marketing, sales, deal management, sales operations, customer operations, and customer support teams to help drive programs, practices, and process readiness for our commercial business in countries around the world. Key job responsibilitiesThe role requires exceptional written and verbal communication skills, facilitation skills, and theability to collaborate across multiple teams. This role will have high visibility and requires executive presence and be comfortable providing updates to SVPs, VPs, and Directors across Amazon teams. The PM has to be structured and flexible at the same time to accommodate learnings as the business scales. They will possess analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.The ideal candidate will be a seasoned change management leader that can earn trust, thrive in ambiguous situations, understand dependencies, and can bring multiple stakeholders on the journey. They will think strategically but execute tactically from inception to delivery, with demonstrated experience leading business, technology, and people-oriented programs. The PM is right a lot and has strong judgement, supported with data to solve problems.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 5+ years of post-undergraduate and pre-Master's professional or military experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of program or project management experience- 3+ years of managing, analyzing and communicating results to senior leadership experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Project Kuiper is looking for an exceptional program manager practitioner with global expertise and a strong delivery record in planning, execution, and adoption of customer-impacting initiatives. This employee will join the Kuiper Launch Readiness program which is responsible for driving launch readiness for countries across the globe. This role will drive special projects that aid country launch readiness, risk resolution, data visualization, and country launch performance. These projects will partner with key stakeholders, such as Entity Creation, Finance, Human Resources, Talent Acquisition, GREF/Workforce Planning, Export Control, and Kuiper organization leaders. The ideal program manager has a strong sense of ownership, is self-driven, and loves thinking big on how to solve global challenges that will help us accelerate connecting Kuiper with consumers. They will bring a mix of experience including global program management, senior stakeholder management, workforce planning, operations planning, and process improvement. This person will have responsibility in managing Smartsheet dashboards, development, and milestone tracking. If you enjoy leading global strategic programs, working in a fast-paced dynamic environment, and solving business challenges, Project Kuiper would like to meet you!Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Lead special projects to accelerate connecting Kuiper to consumers – these will be time bound projects to solve a global or local challenge that is blocking launch, adoption, or revenue realization. • Develop and execute strategy for measuring and reporting on consumer adoption. • Collaborate with Project Kuiper leaders, Finance teams, Business Operations teams, Talent Acquisition teams, and other critical stakeholders to drive alignment on launch timelines, challenges, and solutions. • Manage and analyze launch data for key insights that inform readiness special projects. • Prepare management reporting and monitor performance by collecting, analyzing, and summarizing performance data and trends; identifying and resolving problems; and developing recommendations. • Own smartsheet work backwards plans for specific countries. A day in the lifeEach day, this role will meet with Kuiper stakeholders on key risks affecting the launch schedule, business plans for assigned countries, and prepare related documentation to advance launching a country. Outside of country-specific activities, this role may conduct work (meetings, documentation, analysis) to mitigate a risk affecting multiple countries OR projects that advance our launch readiness capabilities. About the teamThe Global Development team mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.As a Senior Business Intelligence Engineer (BIE) in Kuiper’s Commercial Revenue Operations you will define the team’s business intelligence (BI) vision, strategy, and best practices. You will lead the design, implementation, and delivery of high impact BI solutions in a startup environment with limited guidance. You will collaborate with business partners from sales, marketing, operations, product, engineering, finance and legal to define, plan, and build complex analytical solutions to inform business planning, sales performance, customer life-cycle analysis, capacity management and more. You will translate strategic and operational data needs into the necessary data models, ETL pipelines, reports, and visualizations. As the team grows, you will participate in hiring and mentoring other BIEs.Key job responsibilities- Collaborate with cross-functional teams to design, develop, and maintain complex visualizations to monitor and report business performance metrics- Collect, analyze, and interpret large datasets from diverse sources to identify trends and patterns - Implement data governance best practices to ensure data accuracy, consistency, and compliance with security and privacy regulations.- Proactively identify opportunities to improve data quality, performance, and usability of existing dashboards and reports.- Work on data pipelines, data models and leverage the AWS tech stack to build visualizations- Map security controls to systems to present this data to auditors both internal and external.- Collect event logs from systems and devices to present the data on dashboards for key indicators on health.- Collect group membership data from systems to present the data in dashboards for visibility into who has access to what services.- Provide technical guidance and support to stakeholders in leveraging dashboards and data insights to enhance decision-making processes related to security.Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with data visualization using Tableau, Quicksight, or similar tools ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Kuiper Global Capacity Planning team owns designing, implementing, and operating systems that support the planning, management, and optimization of Kuiper network resources worldwide. We are looking for a talented principal scientist to lead Kuiper’s long-term vision and strategy for capacity simulations and inventory optimization. This effort will be instrumental in helping Kuiper execute on its business plans globally. As one of our valued team members, you will be obsessed with matching our standards for operational excellence with a relentless focus on delivering results.Key job responsibilitiesIn this role, you will:Work cross-functionally with product, business development, and various technical teams (engineering, science, R&D, simulations, etc.) to establish the long-term vision, strategy, and architecture for capacity simulations and inventory optimization.Design and deliver modern, flexible, scalable solutions to complex optimization problems for operating and planning satellite resources.Lead short and long terms technical roadmap definition efforts to predict future inventory availability and key operational and financial metrics across the network.Design and deliver systems that can keep up with the rapid pace of optimization improvements and simulating how they interact with each other.Analyze large amounts of satellite and business data to identify simulation and optimization opportunities.Synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to drive change across Kuiper. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONSPh.D. (or equivalent experience) in Operations Research, Operations Management, Industrial Engineering, Statistics, Applied Mathematics, Computer Science or a related field.7+ years of experience in solving complicated problems in the area of Operations Management or similar disciplines developing strategies for large-scale logistic networks.7+ years of hands-on experience in building machine learning or optimization models in business environment.3+ years of production coding experience in one of the object-oriented programming languages such as Java, Python, C++ etc. ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Amazon Kuiper is looking for experienced, self-starter Business Development Professional to drive adoption of Kuiper broadband and additional services with Mobility partners and end users. This is an exciting opportunity to shape the definition and execution of the Amazon Kuiper Business Development pipeline around the world. Amazon Kuiper Mobility solutions support airlines, business aviation owners, automotive OEMs, shipping and energy companies and many more use cases where satellite end points are connected on moving customer end points.Key job responsibilities- Contribute to the build out of Amazon Kuiper service revenue with specific focus on Mobility partners and end users. - Be customer obsessed. Think on behalf of the customer and work to meet the customer’s stated and unstated needs and aspirations - Execute strategic and tactical business development initiatives while working with key internal stakeholders (e.g., Amazon Kuiper product and engineering teams, legal, finance) and BD team colleagues. - Be the internal coordinator supporting complex contract negotiations and complex business requirements and activities which deliver results. • Adept at thinking strategically and analytically about business priorities, product, and technical challenges, with the ability to deliver target based results working cross-organizationally. - Excellent written and verbal communications including a passion for writing detailed strategic documents and a preference for a second fluent spoken language.- Consistently exceeds key performance metrics and delivers results.- Experience driving consensus across multiple internal and external stakeholders.- Must be able to articulate business value & technical approach. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeKuiper's Business Development strategy is well defined and yet each working day is different from the next. The satellite Mobility sector is global and our customer engagements take us around the world whether on video calls on supporting face to face engagements. We may start the day with a customer call with Australia and finish the day with a channel partner meeting in Austin. Taking time during a busy day to evaluate critical data points and develop strategies and tactics is important. As is the process of codifying these decisions and their outcomes.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of business development, partnership management, or sourcing new business experience- 7+ years of professional or military experience- Experience writing technical articles, speaking at technology conferences, and contributing to open source- Experience developing and executing on GTM strategies that are large in scope- Able to travel an average of 6 days per month with a peak of 10 days per month- Bachelor’s Degree or equivalent experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper mobility and portability customers. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilitiesThis Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.•Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.•Develop launch plans with internal and external stakeholders.•Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.•Establishing Kuiper compliant strategy and operating models in new countries or geographies.•Communicating to senior/executive leadership tracking progress across various workstreams.•Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.•Manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of hands-on work managing complex technology projects experience- 5+ years of technical program management experience ...

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Technical Program Manager role will be at the forefront of driving the country expansion for Project Kuiper and launch readiness activities with cross-functional stakeholders. The role will own project plans, align teams, track progress for multiple inter-connected work streams, think globally and act locally in delivering the best customer experience in any region, and to make our international expansion repeatable, simple, and faster.Key job responsibilitiesThis Technical Program Manager is a highly visible role across the organization. You will drive alignment across Engineer, Finance, Accounting, Tax, Legal, Accounts Receivable, Customer Support, Sales and Business teams. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.You will own defining and delivering programs with significant complexity and cross-org impact, you will be able to propose and drive innovation that will improve customer experience in a wide and diverse set of industries and locations. You will work with stakeholders across from product engineering, Accounting, AR, Finance, Legal and Tax and innovate on how Kuiper builds up international business.You will own the definition and delivery of the program, including keeping stakeholders informed with status, holding teams accountable to their deliverables, identifying and resolving blocking issues to ensure the delivery.You will be responsible for understanding software design concepts and contribute to large scale architectural designs. You should be comfortable diving deep and understand the mechanism of multiple complex systems.You will be responsible for delivering the launch plans with internal and external stakeholders.You will own communication to senior/executive leadership tracking progress across various workstreams.You will manage new projects end-to-end and ensure our high standards.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of software development experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...