Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities* Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents* Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement* Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands* Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk* Maintain confidentiality in matters involving security and/or personnel issues in the work place* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Accurately communicate verbally and in written form to a broad customer base* Train and orient new Associates in LP culture* Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth* Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping* Promote and execute security best practices* Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems* Work weekends and/or overnight shifts as necessary* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Security & Loss Prevention (S&LP) team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Security & Loss Prevention often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze data * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented setting ...

Store Manager

This role is required to be in person at a grocery location in the Greater Middletown area.We are looking for an experienced Store Manager who can bring Amazon’s customer obsession to life in a grocery retail environment. You will be accountable for the end-to-end operations and overall performance for your store, leading a team of Assistant Managers and engaged grocery associates to deliver a memorable experience for customers. You will lead your store by monitoring, analyzing, and responding to business metrics that include sales, labor, customer satisfaction, productivity, and safety, among others. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun. You will work within your store to execute on scalable processes and sound business operations. You will contribute your retail and grocery knowledge to influence the evolution of a fast-growing grocery business.Store Managers are process-driven, comfortable with a high degree of ambiguity, detail-oriented, able to think outside the box, and able to analyze business metrics and implement effective solutions. Store Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, develop a team of solution-oriented leaders, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Manage a team of assistant managers, including setting goals, relaying expectations and managing performance, providing regular feedback, and supporting career development.- Delegate and influence to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to assistant managers.- Analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews.- Using business acumen, analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews.- Create and maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers, analyzing qualitative and quantitative inputs, and independently implementing solutions to solve problems.- Create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.- Must be able to work flexible hours including nights, weekends and holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 4+ years of leadership experience in a customer-facing retail, hospitality, or grocery environment (including 1+ year directing store operations as a Store Leader, or equivalent), or 2+ years of Amazon (Blue Badge/FTE) experience.- Bachelor's degree from an accredited university or 8+ years of customer-facing retail, hospitality, or grocery industry experience. ...

Assistant Manager 2025 (Recent & Upcoming Graduates)

This is not a corporate, remote, or office-based position. This is a full-time, entry level position located within a grocery store environment at an Amazon Fresh store.As an Assistant Manager, you will bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations while leading a team of engaged grocery associates while providing a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Amazon provides extensive training and development to become an exceptional people leader for your large team of associates. Assistant Managers demonstrate a strong work ethic, excellent ownership, ability to meet deadlines, willingness to learn new things, and a commitment to the customer and employee experience in a fast paced environment.Assistant Managers can expect to work 5 days a week & 10-hour shifts (50 hours). Shifts vary by site, but, may include early morning (4am) start times or late evening (12am) end time based on business need.Compensation: from $47,500/year in our lowest geographic market up to $67,800/year base pay, sign on payments, and stock. Please see below for more information.Benefits: Medical, financial, and others benefits (www.amazon.jobs/en/benefits)This role will be located at an Amazon Fresh Store in or near one of the following greater metro areas (within 50 miles): Los Angeles, CA, Washington, DC, Chicago, IL, New York, NY, Philadelphia, PA, Manassas, VA, and Seattle, WA. Key job responsibilities• Act as the manager on duty in Amazon Fresh grocery store environment.• Drive positive customer and employee experience.• Manage a team of associates while relaying expectations, managing performance, providing feedback, and supporting career development.• Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, and implementing solutions.• Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers.• Identify areas of opportunity, determine root causes, and seek support to implement solutions for continuous improvement.• Maintain a safe, clean, and secure environment for employees, customers, and store products.• Stand/walk during shifts lasting 10 hours.• Lift up to 49 pounds and frequently push, pull, squat, bend and reach.• Must be able to work shift patterns including weekends, early mornings, late nights, and/or holidays.• Up to 50% Travel may be required to support various Amazon Fresh sites throughout North America.Eligible candidates must have work authorization without employer intervention to be considered for this role. Amazon is unable to provide any immigration related support or sponsorship now or in the future for this position. Proof of work authorization will be required prior to starting in the position. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.About the teamAmazon Fresh Stores is a unique extension of Amazon.com that focuses on in-person shopping experiences throughout our grocery stores. We are passionate about creating a shopping experience that provides our customers with a wide selection, low prices and convenience. If you enjoy being both a leader and an inventor and you want to join a fast-paced, cutting-edge team that is making history and breaking new ground for Amazon’s grocery stores, this is the place for you.BASIC QUALIFICATIONS• Currently enrolled in or recently graduated with a bachelor’s degree with a conferral date between May 2023 and August 2025• Pursuing Bachelors Degree in Business/Management, Retail, Hospitality, or related fields. ...

Assistant Manager II

This role is required to be in person at a grocery location in the Greater Wynnewood area.We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.- Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.- Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Assistant Manager II

This role is required to be in person at a grocery location in the Greater Roseville area.We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store. - Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.- Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Assistant Manager

This role is required to be in person at a grocery location in the Greater Middletown area.We are looking for an Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.- Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.- Must be able to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Assistant Manager II

This role is required to be in person at a grocery location in the Greater Middletown area.We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.- Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.- Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Store Manager

This role is required to be in person at a grocery location in the Greater Wynnewood area.We are looking for an experienced Store Manager who can bring Amazon’s customer obsession to life in a grocery retail environment. You will be accountable for the end-to-end operations and overall performance for your store, leading a team of Assistant Managers and engaged grocery associates to deliver a memorable experience for customers. You will lead your store by monitoring, analyzing, and responding to business metrics that include sales, labor, customer satisfaction, productivity, and safety, among others. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun. You will work within your store to execute on scalable processes and sound business operations. You will contribute your retail and grocery knowledge to influence the evolution of a fast-growing grocery business.Store Managers are process-driven, comfortable with a high degree of ambiguity, detail-oriented, able to think outside the box, and able to analyze business metrics and implement effective solutions. Store Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, develop a team of solution-oriented leaders, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Manage a team of assistant managers, including setting goals, relaying expectations and managing performance, providing regular feedback, and supporting career development.- Delegate and influence to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to assistant managers.- Analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews.- Using business acumen, analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews.- Create and maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers, analyzing qualitative and quantitative inputs, and independently implementing solutions to solve problems.- Create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.- Must be able to work flexible hours including nights, weekends and holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 4+ years of leadership experience in a customer-facing retail, hospitality, or grocery environment (including 1+ year directing store operations as a Store Leader, or equivalent), or 2+ years of Amazon (Blue Badge/FTE) experience.- Bachelor's degree from an accredited university or 8+ years of customer-facing retail, hospitality, or grocery industry experience. ...