Principal Customer Delivery Architect

As a Principal Customer Delivery Architect, you will serve as a pivotal technology and strategy advisor for AWS's key enterprise customers across the Americas region. This role requires a deep understanding of AWS technologies and the broader technology ecosystem. You will engage directly with CTOs and CIOs to drive strategic technology initiatives, ensuring that AWS services align with and enhance our customers’ IT and business strategies. Your expertise will help our customers enhance their innovation speed, IT efficiency, and the business value derived from their technological investments.You will drive the development of innovative tools and solutions that accelerate the pre-sales cycle for AWS customers, driving technical excellence and innovation. This role requires exceptional business acumen, a commitment to continuous learning, and a deep obsession with customer success. Your ability to deliver strategic, hands-on solutions that create significant technical and business outcomes will be key to achieving the desired impact at scale.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesStrategic Direction and Development: - Define and develop overall strategic direction to AWS customers and internal AWS teams designing, building, optimizing, transforming or otherwise migrating applications, software, and services on the AWS platform. - Be the point of contact for the AWS Global Leader on accelerating innovation, account strategy, technical execution aligning to increasing business value through cloud adoption, covering people, processes, and technology aspects. - Engage with C-level executives to guide their strategic technology initiatives and support their transformation journeys.- Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocatesLeadership and Collaboration: - Drive the development of outcome-based business-IT solution proposals in collaboration with sales and solution architecture teams.- Act as the AWS executive technical sponsor for strategic customer initiatives, ensuring alignment with AWS’s Global Service offerings and the customer's strategic goals. - Ensure that the solutions across strategic programs adhere to AWS’s enterprise architecture and security best practices and principles, and achieve intended business outcomes. - Mentor and lead internal teams, fostering a culture of innovation and continuous improvement within the organization.- Capture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services communityPartnership Development: - Engage with system integrators and strategic Independent Software Vendors (ISVs) across various customer scenarios to enhance solution offerings. - Identify common patterns in customer needs to drive standardization and repeatability in AWS solutions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s degree or 10+ years of relevant professional experience.- 10+ years in senior IT roles, including leadership positions, with direct engagement with C-suite executives.- Experience with managing multi-year cloud transformations impacting 10,000+ users across multiple business units and geographies.- 5+ years designing and delivering enterprise-level AWS solutions, driving $50M+ in business value.- 5+ years developing organizational strategies and collaborating across technical and non-technical teams, managing cross-functional teams of 50+ members. ...

Cloud Technical Account Manager, ES - SI - AutoMfg

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient.The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

CSC Account Manager

Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.As AWS continues to rapidly grow, we seek a Startup Account Manager to help drive the growth of high-potential early, mid, and late stage startups. Your responsibilities will include driving revenue and user adoption, migrations, and ensuring new startups select AWS as their primary cloud provider. You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field.You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless and IoT. Your customers leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like today’s AirBnB, Slack, DoorDash, and Lyft. You are passionate about startups, a self-starter with a strong entrepreneurial spirit who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture.Key job responsibilitiesEnsure customer success with early, mid and late stage startupsDrive revenue and market share in a defined territory or industry verticalAccelerate customer adoption through well-developed sales engagements and successful GTM StrategyMeet or exceed quarterly revenue and goal targets.Develop and execute against a comprehensive account/territory plan.Create & articulate compelling value propositions around AWS services.Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencersWork with partners to extend reach & drive adoption.Develop long-term strategic relationships with key accounts.Ensure customer satisfaction.Expect moderate travel.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS 3+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience Bachelor's degree or equivalent ...

Cloud Migrations Consultant, WWPS FedCiv

Are you an experienced commercial or open source database platform specialist? Are you an Oracle or SQL Server Platform Specialist? Have you worked on Open source Database platforms like PostgreSQL, MySQL, MariaDB or Casandra? Have you migrated Applications from one Database Engine to another? Do you like to engage with senior leadership and determine ways to optimize the IT Platforms & Infrastructure? Do you like to solve the most complex and high scale data challenges in the world today? Do you want to have an impact in the development and use of new platform technologies? Would you like a career that gives you opportunities to help organizations understand and use cloud computing web services to do big new things faster, at lower cost?You will collaborate with our customers and partners on key engagements and will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects in order to migrate customer environments to AWS cloud based database platforms.Our professional services engagements will focus on customer solutions such as high volume mission critical OLTP/OLAP environments, batch data processing, designing and deploying future state petabyte-scale data warehouse service and building and/or designing reference configurations to enable our customers and influence AWS RDS, Aurora, DynamoDB and Redshift adoption.Responsibilities include:- Employ customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, standard methodologies, project management and risk mitigation- Work closely with AWS Platform Service Engineering and Architecture teams to help ensure the success of project consulting engagements with customer- Work directly with customers’ technical resources to devise and recommend solutions based on the understood requirements- Think strategically about business, product, and technical challenges in an enterprise environment- Analyze on-premises database environments such as Oracle, SQL Server, or other Commercial DB Engines to Open Source Engines like Aurora PostgreSQL/MySQL or RedShift, DynamoDB.- Work with customers to migrate their database environments to AWS. This may include, but is not limited to Re-Host database platform on AWS, Upgrade/Optimize for AWS, Re-Factor to open source database platform on AWS- Consult for optimal design of database environments, analyzing complex distributed production deployments, and making recommendations to optimize performance- Develop innovative solutions to complex business and technology problemsAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of DBA experience in Oracle, SQL Server, or other commercial/open source database platforms and Shell/Perl/Python Scripting experience- Experience with migrating mission critical database environments from one platform to another- Experience working with high availability, disaster recovery and server tuning strategies including parameters, resources, contention, etc.- Bachelor's degree in Computer science or 3+ years equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Cloud Data Consultant, WWPS FedCiv

Do you like helping U.S. Federal Civilian agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- Experience in automation through devops scripting (e.g. shell, python, ruby, powershell)- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Cloud Support Engineer - Media, AWS Elemental

AWS Elemental is the leading supplier of software-defined video solutions for multiscreen content delivery and we are looking for a Technical Support Engineer to join our Global Technical Support Team.In this role, you will own customer issues throughout their complete lifecycle while providing knowledgeable and responsive technical support for our enterprise customers. Our customers include small and large enterprise customers and includes on-premises, and cloud based workflows. You will be responsible for issue investigation, identifying software defects, in-depth and complex repro cases across multiple products and services, workarounds and researching innovative or unfamiliar technologies. This is a complex, fast-paced, and high-throughput environment where frequent context shifting and multi-tasking is required. As an engineer on the team, there are additional expectations of leadership and expertise in multiple disciplines.Key job responsibilitiesIn this role, you will:Track, investigate, and resolve customer questions and issues by phone and email at various levels of complexity and customer impact.Act as an escalation point for the most complex and in-depth issues that potentially span multiple external and internal organizations while working independentlyCommunicate directly with internal organizations to complete root cause analyses, issue investigation, workarounds and defect resolutionDevelop and implement the most complex repro cases to identify potential software defects, misconfigurations or issues in customer environmentsUse case management tools to manage and prioritize issues based on multiple factors including customer impactAct as a role model to other support engineers, leading discussions, proactively solving issues and identifying and removing blockers for the entire teamDevelop training material and documentation for both internal and customer-facing user community portalsDeliver field support services to customers, including product troubleshooting, as well as basic implementation and ad hoc training servicesParticipate in 24x7 on-call rotation for post-sale customer supportAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, mathematics or equivalent, or 3+ years of professional or military experience- 3+ years of experience working in enterprise-level technical/customer support- 3+ years of experience with Linux operating systems, particularly with networking and system administration- 3+ years of experience with LAN configuration, Internet protocols, server applications and related troubleshooting tools ...

Bilingual Cloud Technical Account Manager/Mandarin, ES - CN

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations- Bilingual in English and Mandarin ...

Data engineer, Decision Intelligence Technology

The AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and internal tooling such as Case Management, Troubleshooting, and Customer Event Management. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.We are looking for an excellent Data Engineer who is passionate about data and the insights that large amounts of data sets can provide. You should possess both a data engineering background and a business acumen that enables you to think strategically. You will experience a wide range of problem solving situations requiring extensive use of data collection and analysis. The successful candidate will work in lock-step with BI Engineers, Data scientists, ML scientists, Business analysts, Product Managers and other stakeholders across organization. You will: - Develop and improve the current data architecture, data quality, monitoring and data availability. - Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning - Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business. - Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers - Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines ...

Data Scientist III, AWS Q for Business

Amazon is looking for world class Data Scientists (at all levels) to join its AWS AI Labs with expertise in AI-assistants focusing on conversational- retrieval augmented generation (RAG), agent orchestration, multi-modal and multi-lingual chat agents, etc. You will be joining a team of scientists developing robust and scalable machine learning solutions for enterprise conversational assistants. You will interact in a cross-functional capacity with product and engineering leaders, as well as with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with acclaimed engineers and world-class scientists.We are hiring scientists at all levels and at following locations: SEA, NYC and Santa Clara.About the teamAmazon Q Business is a generative AI–powered assistant that can answer questions, provide summaries, generate content, and take actions, securely completing the tasks based on data and information in your enterprise systems. It empowers employees to be more creative, data-driven, efficient, prepared, and productive. As member of Q team, you’ll work on optimizing large language models in an efficient manner and implementing solutions to enhance and build new functionalities into Q assistant. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

AWS Cloud Developer, National Security (NatSec) Professional Services (ProServe)

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.If you have questions or would like to submit a referral, please reach out to Renee Taylor at tarenee@amazon.com.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Technical degree or equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Applied Scientist II, Amazon

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists and engineers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Industry Specialist, Financial Services

Do you believe in the power of data? At AWS, we recognize that data fuels the financial services industry - driving investment insights, risk calculations, process automation, improved customer experiences, and the transformative capabilities of generative AI. That data increasingly is delivered and consumed on cloud, at unprecedented volumes, velocity, and variety. If you're a financial services industry expert eager to drive change across the industry, we may have a spot for you.As a Financial Services Go-To-Market Specialist, you would help sales leaders, account teams, and customers organize and execute a financial services industry-specific strategy on AWS by enabling the people, process, and programs necessary to drive business value. Financial services customers seek prescriptive guidance from experienced specialists in understanding how they easily, securely, and safely migrate to the cloud and are interested in learning how their global peers are adopting and innovating with cloud services. You would provide industry expertise and support customers at the line of business as they transform their enterprise.Key job responsibilitiesYou will drive new business by working with leading financial services data providers and their consumers across capital markets, banking, insurance, and adjacent areas. Your specialized industry knowledge and expertise bridges businesses and technology, and you understand the regulatory and compliance environment in which our customer base operates. You speak the language of our customers, mapping their business, regulatory, technical, and organizational needs to AWS services and partner-led solutions. Your responsibilities will include driving top line revenue growth and overall end-customer adoption across financial services market segments, with a focus on financial service data providers that sell into capital markets, banking, and insurance. You will enable AWS Financial Services field teams to be more effective in their interactions with key prospects and customers. The ideal candidate will possess a business development and industry background, with specific experience producing, distributing, and/or consuming financial services data to deliver meaningful business solutions. The candidate should have experience engaging with senior-level executives, and supporting account teams, on solutions sales or services opportunities. The candidate should have an understanding of the overall financial services data landscape. Expertise in leveraging real-time data and/or modern data architectures to support digital transformation and increased automation is a plus. You will have a demonstrated ability to think strategically about business, product, and technical challenges, and a proven track record of tactical execution leading to the achievement of sales and market development goals. About the teamJoin a team of industry practitioners driving innovation and large-scale transformation.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Bachelor's degree- Experience influencing internal and external stakeholders- Experience interpreting data and making business recommendations- Experience with technology transformation initiatives ...

Deep Learning Architect, AWS Industries

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of architects, data scientists, and engineers working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for top architects, system and software engineers capable of using ML, Generative AI and other techniques to design, evangelize, implement and fine tune state-of-the-art solutions for never-before-solved problems.Key job responsibilitiesThe primary responsibilities of this role are to:- Design, develop, and evaluate innovative ML models to solve diverse challenges and opportunities across industries- Interact with customer directly to understand their business problems, and lead them by prescriptively defining and implementing scalable Generative AI solutions to solve them- Work closely with account teams, research scientist teams, and product engineering teams to design architectures and applications, drive model implementations, and guide new solution deploymentAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience developing software code in one or more programming languages (java, python, etc.)- Bachelor of Science degree in Computer Science, or related technical, math, or scientific field (or equivalent experience)- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- 3+ years of experience hosting and deploying ML solutions (e.g., for training, fine tuning, and inferences)- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience ...

Customer Practice Manager, AMER-US-CST, HCLS -Providers

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Principal Research Scientist, AWS Industry Products

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.AWS Industry Products (IP) is a new AWS engineering organization chartered to build new AWS products by applying Amazon’s innovation mechanisms along with AWS digital technologies to transform the world, industry by industry. We dive deep with leaders and innovators to solve the problems which block their industries, enabling them to capitalize on new digital business models. Simply put, our goal is to use the skill and scale of AWS to make the benefits of a connected world achievable for all businesses. We are looking for Research Scientists who are passionate about transforming industries through AI. This is a unique opportunity to not only listen to industry customers but also to develop AI and generative AI expertise in multiple core industries. You will join a team of scientists, product managers and software engineers that builds AI solutions in automotive, manufacturing, healthcare, sustainability/clean energy, and supply chain/operations domains. Leveraging and advancing generative AI technology will be a big part of your charter as we seek to apply the latest advancements in generative AI to industry-specific problemsUsing your in-depth expertise in machine learning and generative AI, you will take the lead on tactical and strategic initiatives to deliver reusable science components and services that differentiate our industry products and solve customer problems. You will be the voice of scientific rigor, delivery, and innovation as you work with our segment teams on AI-driven product differentiators. You will conduct and advance research in AI and generative AI within and outside Amazon.Extensive knowledge of both state-of-the-art and emerging AI methods and technologies is expected. Hands-on knowledge of generative AI, foundation models and commitment to learn and grow in this field are expected. Basic qualificationsPhD, or Master's degree and 10+ years of quantitative field research experienceExperience investigating the feasibility of applying scientific principles and concepts to business problems and productsExperience analyzing both experimental and observational data setsPreferred qualificationsKnowledge of R, MATLAB, Python or similar scripting languageAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. BASIC QUALIFICATIONS- 10+ years of tech industry or equivalent experience- PhD in a quantitative discipline such as statistics, mathematics, economics, computer science, or any related quantitative field- Experience working effectively with science, data processing, and software engineering teams ...

Cloud Consultant, WWPS , ProServe

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks?Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with DoD customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of DoD customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Technical degree or equivalent experience- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience developing software code in one or more programming languages (java, python, etc.)- Current, active US Government Security Clearance of Top Secret or above ...

Developer Advocate, Generative AI, AWS Developer Experience

Do you love diving deep into developer experiences and uncovering insights that shape cutting-edge technologies? Are you passionate about influencing product roadmaps and driving continuous improvement? Do you thrive on translating developer feedback into actionable strategies? If so, then this might be your dream job!Amazon Web Services (AWS) is seeking a Developer Advocate to join our Developer Insights team. In this role, you will lead our efforts to engage with developers, understand their needs, and bring valuable insights back to our service teams. You'll be at the forefront of improving developer experiences across AWS services, ensuring we deliver solutions that delight and empower developers worldwide.Key job responsibilitiesAs a Developer Advocate on the Developer Insights team your role is to be the voice of the developer within AWS, championing their needs and influencing the evolution of our services. You'll dive deep into new AWS services, push them to their limits, and then use your insights to drive real change.You'll gather insights and feedback from your own experimentation, others within AWS, and from developers on the frontlines. You will turn those insights into comprehensive feedback packages designed to influence roadmaps for our products and services. Your technical depth and analytical skills will ensure AWS continues to deliver delightful developer experiences. You will work with service teams to present your findings, and gain agreements. You will be familiar with current generative AI products including Amazon Q Developer and Amazon Bedrock as well as versed in the generative AI landscape as a whole. A day in the lifeHere's what your day might look like:- Collaborate with AWS service teams to influence product roadmaps, advocating for features and improvements that will make developers' lives easier.- Experiment with cutting-edge AWS services, exploring their capabilities and uncovering happy paths and pain points that could make or break a developer's experience.- Dive into data, spotting trends, and translating complex patterns into actionable insights for our service teams.- Create code samples, demos, and content that showcase the true potential of AWS services.About the teamThe Developer Experience team's mission is to explore the future of development so that we can help developers navigate a path to that future. Our goal is inspire developers around the world. We show them how to practically use the new technologies to build efficiently in the cloud. We show them new things they are now able to achieve, both in tackling more complex cloud problems and building new solutions that leverage generative AI. We earn trust with developers by being authentic, and by being practitioners ourselves. We are on an exciting journey together, and not everything is solved yet. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2+ years of design, implementation, or consulting in applications and infrastructures experience- Background in Data Science, Data Engineering, Software Development, Cloud Computing or related discipline ...

Digital Campaign Specialist, Public Sector Marketing - US

Amazon Web Services (AWS) is seeking a self-directed, entrepreneurial digital campaign specialist to join the US Public Sector Field Marketing team. Our team serves public institutions in government, education, nonprofit, and other emerging segments, and fosters engagement across existing target accounts.In this role, the marketer will collaborate across the department to shape digital strategy and design online experiences that accelerate movement through different stages of the funnel. You will define success metrics by working backward from department goals. The marketer will architect, execute, and optimize integrated campaigns across, email, web, and paid/syndicated channels to support growth of the Public Sector business.The marketer will also support the digital team’s charter to build foundational digital programs, drive optimization, and create long-term solutions in areas of multivariate testing, mailable database growth and refinement, optimization and amplification of lead acquisition efforts, and list segmentation. This individual contributor role requires a strategic mindset and proven ability to deliver results within a high-impact department. Comfort and experience with automation, lead scoring, and marketing technology is essential. This role requires close collaboration with a dispersed team and comfort serving as an internal liaison across field, sales, and technical teams.A day in the lifeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- 1+ years of Salesforce, Tableau, Vidyard, and Excel experience- 1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience- Experience in marketing and web metrics, including deep data analysis and diverse revenue models expertise ...

CSC Account Manager - Auto/Mfg

Would you like to be part of a team focused on delighting customers of all sizes, across the Automotive & Manufacturing industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the CSC Account Manager role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers.10019A day in the lifeThe CSC Account Manager is responsible for growing consumption of current and new AWS services, within any number of company segments. The ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. A successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas.A single CSC Account Manager might own one or more territories in conjunction with one or more account managers. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS-3+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience-Knowledge of existing and developing technologies-Bachelor's degree or equivalent-Experience with sales CRM tools such as Salesforce or similar software ...

Principal Sales, Games, AGS-NAMER-US-FIELD-SALES-TMEGS-GAMES-ENTERPRISE

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the industry leading game companies like Riot Games, Ubisoft, Take-Two Interactive, and Zynga.Video games are one of the largest forms of entertainment in the world, with 2 billion gamers playing a diverse range of games on PCs, mobile devices, and consoles. AWS is actively investing in this space and is looking to help game developers and publishers acquire and retain players by delivering industry leading solutions. Would you like to be part of a team focused on increasing adoption of the AWS platform by engaging with companies and game developers building the next generation games? Do you have the business savvy and the technical background necessary to help further establish AWS as the leader in games? Do you enjoy complex negotiations with C-Suite stakeholders?This role requires a proven track record of success earning greater penetration & partnership in highly competitive accounts. Executive level engagements with the ability to problem solve with complex solutions are mission critical areas of engagement. The ideal candidate will have a mixture of business and technical cloud skills enabling them to understand problems faced by the world's largest and most successful game companies. The candidate knows how to write to, communicate with, and identify executives critical for driving BHAG goals. Understanding games is more important than being an active player.How to separate yourself as a candidate:• Have cloud certifications, AWS not mandatory• Hunter mentality with a proven track record of breaking into accounts• Able to project manage multi-channel sell to and sell with motions• Experience in partnership/channels/bd• Have experience negotiating, failing, and succeeded executing 8 to 9 figure sizes deals• Familiarity or direct experience with games industry: economy systems, game dev cycles, and how game companies are enterprising with their businesses outside of just making gamesKey job responsibilities• Customer Relationships Management• Executive Stakeholder Management• Strategic Planning• Leading a secondary sales rep• Industry Analysis• Partner Motion Contributions• Prospecting• Salesforce/Anaplan Forecasting/Reporting• Contract Management• Competitive ExcellenceAbout the teamThis role is part of the Enterprise Games Team at AWS, focused on the market makers of the Games Industry. The team are either long time gamers or have covered games for an extended period. We work together to see around corners and care for the trees in the forest we nurture.About AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 7+ years of technology related sales, business development or equivalent experience- Bachelor's degree or equivalent- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent ...