Applied Scientist, Amazon Braket

Excited by the disruptive potential of quantum technology? Want to innovate on behalf of our customers to build quantum computing tools for the cloud? Thrilled to be key part of Amazon, who has been investing in disruptive innovation for decades, pioneering and shaping the world’s technology?Amazon Braket is looking for Applied Scientists in quantum computing to join an exceptional team of researchers and engineers. Quantum computing is rapidly emerging from the realms of science-fiction, and our customers can see the potential it has to address their challenges. One of our missions at AWS is to give customers access to the most innovative technology available and help them continuously reinvent their business. Quantum computing is a technology that holds promise to be transformational in many industries, and with Amazon Braket we are adding quantum computing resources to the toolkits of every researcher and developer. As an Applied Scientist in the Amazon Braket team, you will develop advanced software solutions for compilation, simulation, and optimization of quantum computing programs in the cloud. You will play a key role in shaping the development roadmap of the service, and evangelizing new features and capabilities. You will also have the opportunity to create white papers, write blogs, build demos and generate other reusable collateral that can be used by our customers. Most importantly, you will work closely with our quantum computing hardware and theory teams, as well as industry and academic partners. Our team collaborates across the entire AWS organization to drive innovation and deliver the right solutions based on customer needs. Key job responsibilities- Explore and experiment with cutting-edge scientific methods and solutions to shape the development roadmap of the Amazon Braket service- Collaborate with academic and industry research groups to uncover the potential of quantum computing devices- Develop advanced software solutions for construction, compilation, and emulation of quantum circuits, quantum simulations, and optimization in the AWS cloud- Work with software engineers and product managers to give customers access to the most innovative technology available- Evangelize new features and capabilities by creating white papers, writing blogs, and building demos- Collaborate across the entire AWS organization to drive innovation and deliver the right solutions to customersAbout the teamThe Amazon Braket development team consists of applied scientists, software engineers, and product managers who collaborate closely to deliver the most innovative solutions to academic and industry customer to accelerate their quantum computing research.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Experience programming or scripting language like Python, Java, C or C++- Have publications at top-tier peer-reviewed conferences or journals- PhD in a quantum computation related field (Quantum Physics, Quantum Chemistry, Computer Science, etc.)- Expert knowledge in quantum computation and variational quantum algorithms, such as QAOA and VQE- Familiarity with quantum computing libraries, such as Braket, Pennylane, Qiskit- Demonstrated ability to work effectively across internal and external organizations ...

Cloud Support Engineer II - Linux

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.In this role, engineers provide Technical Support to various Linux services that focus on AWS Compute Technologies such as EC2 Core/Linux, Elastic Block Store (EBS), LightSail, ElastiCache, Outposts, Systems Manager and many other services that enable customers to run their workloads on AWS. Engineers develop Subject Matter Expertise in one or more areas of the above services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In this role, engineers interact with customers that reach out to AWS via email or Chat or Phone. In addition, engineers also work on team functions and projects and continually work on improving operational efficiency.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAbout The TeamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience with OS administration (boot process, filesystems) and troubleshooting disk space issues, booting issues and OS logs.- Experience with security in Linux (filesystem permissions). Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Applied Scientist, AWS Generative AI Innovation Center

Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations.The Generative AI team helps AWS customers accelerate the use of Generative AI to solve business and operational problems and promote innovation in their organization. As an applied scientist, you are proficient in designing and developing advanced ML models to solve diverse problems and opportunities. You will be working with terabytes of text, images, and other types of data to solve real-world problems. You'll design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for talented scientists capable of applying ML algorithms and cutting-edge deep learning (DL) and reinforcement learning approaches to areas such as drug discovery, customer segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, and virtual assistant among others.Key job responsibilitiesThe primary responsibilities of this role are to:- Design, develop, and evaluate innovative ML models to solve diverse problems and opportunities across industries- Interact with customer directly to understand their business problems, and help them with defining and implementing scalable Generative AI solutions to solve them- Work closely with account teams, research scientist teams, and product engineering teams to drive model implementations and new solutionAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience with neural deep learning methods and machine learning ...

Data Scientist, AWS Finance, Analytics and Science Team

Join the Amazon Web Services (AWS) Finance, Analytics, and Science Team! AWS is one of Amazon’s fastest growing businesses, serving millions of customers in more than 190 countries. We are reshaping the way global enterprises use information technology and we are powering the next generation of global business leaders. We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the information technology industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you.As a Data Scientist, you will be expected to work directly with senior management on key business problems. Scientists at Amazon use statistical and ML models to address complex problems, design and test hypotheses, and contribute to the design of automated systems. We are looking for a results-driven scientist to join our team in Seattle. The right candidate will work closely with other scientists, business leaders, business intelligence engineers, and data engineers.The key strategic objectives for this role include:- Work with the AWS SMGS organization to provide data- and model-driven guidance and recommendations on business questions posed by leadership.- Interact with stakeholders, both technical and non-technical, to gather business requirements and translate them into concrete requirements for data science projects- Identify opportunities to measure and improve productivity with the end goal of driving growth.- Own data science projects end-to-end, demonstrating skill in defining key research questions, working with multiple data sources, evaluating competing models, and interpreting and communicating results.If you have an entrepreneurial spirit, you know how to deliver results fast, and you have a deeply quantitative, highly innovative approach to solving problems, we want to talk to you!BASIC QUALIFICATIONS- 3+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment- Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Superior verbal and written communication skills, ability to convey rigorous mathematical concepts to non-experts ...

Principal Data and Analytics Specialist , AWS Professional Services Global Financial Services

Are you interested in working with the largest financial institutions in the world as they implement modern data and analytics strategies to drive business innovation, improve customer experience, fight financial crime, manage enterprise-wide risk, and comply with complex regulations? AWS Professional Services (ProServe) is seeking an Enterprise Service Manager (ESM) who can lead the data and analytics sales and business development function. The ESM is a trusted advisor to our largest and most committed customers, and the role includes all aspects of business development, sales enablement, relationship development, and delivery oversight for strategic customer programs.AWS ProServe engages in various projects to help customers accelerate their business outcomes by leveraging AWS products and services. This role is for a Data and Analytics specialist ESM within the AWS Global Financial Services Industry vertical ProServe organization. We are looking for someone who is: • Comfortable engaging with CDOs, CADOs, CIOs, CTOs, and other data, analytics, and technology executives at large financial institutions to understand customer business imperatives and guide customers through the adoption of modern data and analytics architectures using relevant AWS Services and offerings.• Leading innovation and scoping workshops with customer executives and technical leaders.• Passionate about developing the Data and Analytics Professional Services business including developing business operational plans, and working with sales to develop account plans, create demand and structure deals. • Providing executive oversight during the inception and delivery of strategic customer projects.Prior experience at an executive level, overseeing and leading significant data and analytics transformations using cloud technologies is required. Experience in doing so at financial institutions (Banking, Insurance Capital Markets, Payments or FinTechs) or large Systems Integrators is preferred.This is a customer facing role that requires travel to customer sites as needed.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS• 15+ years of Data and Analytics related IT transformations experience including 2+ years using cloud-based services.• Experience working at large, multi-national organizations or at consulting SIs leading data and analytics initiatives such as for enterprise data and AI/ML governance, data lake and warehouse modernizations, real-time and high transactional data systems architecture, and AI/ML data engineering.• Knowledge of cloud-based data services and experience migrating to or developing on public cloud platforms.• Bachelor's Degree or equivalent experience ...

Cloud Technical Account Manager

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Community Manager, North America, AWS Developer Experience

Are you a detail-oriented community manager who enjoys building lasting relationships with technical communities? The Amazon Web Services (AWS) Developer Experience Team is seeking an experienced, committed, and innovative community manager to own and build developer communities in North America, while also building lasting relationships with AWS community leaders and advocates.Key job responsibilities• Own and program manage NAMER Community advocacy strategy to engage with passionate developers and builders who seek to acquire Cloud and AWS skills.• Scale existing community awareness programs in NAMER (AWS User Groups, AWS Community Day events, and more), as well as innovating net-new community initiatives relevant to the region.• Report on metrics and discuss progress of the community initiatives with leadership, evolving strategy as needed to align to shifting community needs.About the teamThis role will join the AWS Community Team within our AWS Developer Experience organization, where our goal is to win the hearts and minds of developers and hands on builders around the world, by meeting them where they are and providing the right technical education, tools, and resources to enable developer success.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of experience working with developer communities- Bachelor's degree or equivalent experience ...

Cloud Consultant Intern, National Security, AWS Professional Services

Note: Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, starting May/June 2025. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. This internship role is required to be onsite 5 days a week in Arlington, VA.This position requires that the candidate selected be a U.S. citizen and be able to obtain/maintain an active TS/SCI security clearance with polygraph at the conclusion of the internship. Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and GenAI? Are you passionate about educating, training, designing, and building cloud computing solutions to help customer solve their most challenging problems? Amazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services Internship program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. The skills and experiences you gain will be highly sought after throughout the industry and give you the opportunity for the career of a lifetime. The AWS Professional Services organization is a global team of experts that helps AWS customers realize their desired business outcomes when using the AWS Cloud. We deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. In addition to working alongside our customers, we share our experience through technical artifacts and proof of concept demos. As a Professional Services intern, you will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon’s peculiar culture. You will work on projects, have the opportunity to obtain the AWS certifications, and attend professional development events. This internship leads to a full time role in Arlington, VA, that has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Upon successful completion of the internship program, selected interns will receive a full-time offer to join the Professional Services and go into our AWS Technical training program. This program is an accelerated career development program for recent graduates and early career professionals entering technical roles to advance their skills and help customers design and build flexible and resilient cloud-based solutions. While in this program, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS’s customers. Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience. The program offers the opportunity to specialize in an area of interest including:Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud using programming languages such as Python, JavaScript, Typescript, etc. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or server less architecture. They are full stack developers with backend, frontend, and UX skillsets.Data & Analytics - Data & Analytics role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence/Generative Artificial Intelligence (ML/AI/GenAI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MongoDB, Apache Cassandra, Amazon Q, and Bedrock. Key job responsibilities · Build solutions that demonstrate technical breadth and practical knowledge of applicable AWS services · Present technical content to internal and external audiences and collaborate across diverse stakeholder groups to deliver business value for Customers. · Contribute to workload discovery, requirements gathering, and preparation of engagement-related presentations.About the teamMentorship & Career Growth Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Harmony Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- Enrolled in an Associate or greater degree program (e.g. Bachelor degree, Master degree) in a STEM related field such as Computer Science, Computer Engineering, Information Technology, or other related fields, with a conferral date between December 2025 and June 2026- Experience with Java and Python- Experience with one or more of the following programming languages/technologies: Typescript, React, Angular, Node.js, Ruby, GoLang, R, C, or C++- Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows) ...

Enterprise Support Manager, ES - Amazon Dedicated Cloud

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting global financial services companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in the financial services space and directly with the engineering teams within Amazon developing these new capabilities.The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has a background from a variety of different fields. If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application, managing part of a network from layer 3 and higher, or web-related programming that includes the consumption of web services we’d like to talk with you!You will be surrounded by people who are incredibly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while your team:· Manages assigned Enterprise accounts and oversee support cases· Completes analysis and presents periodic reviews of operational performance to customer· Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning· Makes recommendations on how new AWS offerings fit in the company architecture· Advocate for customer features and requirements within AWS (be their voice internally)· Participates in customers meetings (onsite or via phone)· Knows and uses all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns.· Works directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.*While this role is posted in Herndon, Virginia, this position can also be located in: Denver, CO; Seattle, WA.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamThe Americas Public Sector (AMER-PS) Enterprise Support team is comprised of Enterprise Account Engineers (EAEs) and Enterprise Support Managers (ESMs) who hail from various Public Sector backgrounds. We seek a diverse talent pool with different technical backgrounds, perspectives and experiences to shepherd our Enterprise Support customers through their cloud journey. Public Sector entities often operate differently than Commercial/private sector in the ways they procure, adopt, accredit, and deploy technology. Our emphasis on serving these customers and their specific needs allows tailoring the Enterprise Support product to best suit them. BASIC QUALIFICATIONS- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- 6+ years of technical engineering experience- 4+ years managing technical teams- Passionate about customers and new technology- Experience working with enterprise software companies ...

Applied Scientist, NeuroSymbolic Automated Reasoning

The Automated Reasoning Group is looking for an Applied Scientist with interest in building scalable machine learning systems. You will be part of a world-class team building the next generation of neuro-symbolic tools and services by combining Automated Reasoning and Machine Learning.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things.You will apply your knowledge to propose solutions, create software prototypes, and move prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever-growing demand of customer use. You will use your strong verbal and written communication skills, are self-driven and own the delivery of high quality results in a fast-paced environment.Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. See https://aws.amazon.com/security/provable-security/As an Applied Scientist in AWS AI, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will:* Define and implement new neuro-symbolic applications that employ scalable and efficient approaches to solve complex problems using Automated Reasoning and Machine Learning* Apply software engineering best practices to ensure a high standard of quality for all team deliverables* Work in an agile, startup-like development environment, where you are always working on the most important stuff* Deliver high-quality scientific artifacts* Work with the team to help drive business decisionsKey job responsibilities* Design and implement scalable neuro-symbolic systems using automated reasoning and machine learning.* Collaborate closely with internal and external users to understand their requirements for AI agents and guardrails.* Proactively identify and explore new opportunities for deploying and leveraging neuro-symbolic solutions across various domains.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- PhD OR a Masters Degree with 4+ years of industry experience related to the field/role.- Experience with automated reasoning tools including automated theorem provers, program verifiers, interactive proof assistants. ...

AWS Sr. Cloud Mission Builder, National Security (NatSec) Professional Services (ProServe)

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who will:- Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 3+ years of software development with object oriented language experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Partner Sales Manager, WWPS Nonprofit Business Partner Sales

Amazon Web Services (AWS) is leading the next paradigm in computing and seeking talented individuals for an exciting role of Partner Sales Manager. Do you have the business savvy and industry expertise necessary to position Amazon as the technology platform of choice?The AWS Partner Network has grown to tens of thousands of partners worldwide and these Technology Partners (ISVs), and Consulting Partners (Systems Integrators, Solution Providers, and Professional/Managed Services Partners) deliver key services that drive customer mission outcomes. This role is focused on AWS Partner strategic engagements focused on serving Nonprofit Healthcare (NPH) customers with our AWS NPH sales teams.The Partner Sales Manager is partner agnostic and leverages partners to drive service adoption and exceptional customer outcomes in the territory based on the partner expertise. Ultimately, you will be responsible building a strategic plan to drive top-line revenue growth and customer adoption across your given territory. The ideal candidate will possess industry knowledge, direct and partner (indirect) sales experience, and demonstrated proficiency scaling business with partners. An ideal candidate should also demonstrate the ability to think strategically about customer needs/outcomes, solutions, and technical challenges, with the ability to build and convey compelling value propositions.Key job responsibilitiesThe Partner Sales Manager owns the AWS NPH partner go-to-market for a given geography or strategic initiative. This role will focus on accelerating heathcare providers' EHR platforms to AWS. NPH PSMs are expected to:* Have a holistic view of the Partner Ecosystem in a local market, a deep understanding of the partner capabilities and solutions that drive incremental value for customers.* Advise customers and AWS NPH sales teams on the value of partners, engagement best practices, and recommend qualified partners to support customer outcomes.* Expand existing AWS footprint as well as drive new customer engagements with partners to grow overall revenue with a focus on customer outcomes.* Become a trusted member of the sales team in the assigned sales district(s) to own deal execution with partners, leveraging Partner programs, and coaching partners on best practices.* Work closely with Partner Solution Architects (PSA) to ensure partners deliver quality results and work with Partner Development Managers (PDMs) and/or Partner Account Managers on engaging their partners in the local market.* 25% to 50% travel is requiredAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS7+ years of direct sales or business development experience5+ years of experience working with partners through account management, product management, program management, and/or business development engagements ...

Cloud Consultant - Database Migrations, WWPS FedCiv

Are you an experienced commercial or open source database platform specialist? Are you an Oracle or SQL Server Platform Specialist? Have you worked on Open source Database platforms like PostgreSQL, MySQL, MariaDB or Casandra? Have you migrated Applications from one Database Engine to another? Do you like to engage with senior leadership and determine ways to optimize the IT Platforms & Infrastructure? Do you like to solve the most complex and high scale data challenges in the world today? Do you want to have an impact in the development and use of new platform technologies? Would you like a career that gives you opportunities to help organizations understand and use cloud computing web services to do big new things faster, at lower cost?You will collaborate with our customers and partners on key engagements and will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects in order to migrate customer environments to AWS cloud based database platforms.Our professional services engagements will focus on customer solutions such as high volume mission critical OLTP/OLAP environments, batch data processing, designing and deploying future state petabyte-scale data warehouse service and building and/or designing reference configurations to enable our customers and influence AWS RDS, Aurora, DynamoDB and Redshift adoption.Responsibilities include:- Employ customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, standard methodologies, project management and risk mitigation- Work closely with AWS Platform Service Engineering and Architecture teams to help ensure the success of project consulting engagements with customer- Work directly with customers’ technical resources to devise and recommend solutions based on the understood requirements- Think strategically about business, product, and technical challenges in an enterprise environment- Analyze on-premises database environments such as Oracle, SQL Server, or other Commercial DB Engines to Open Source Engines like Aurora PostgreSQL/MySQL or RedShift, DynamoDB.- Work with customers to migrate their database environments to AWS. This may include, but is not limited to Re-Host database platform on AWS, Upgrade/Optimize for AWS, Re-Factor to open source database platform on AWS- Consult for optimal design of database environments, analyzing complex distributed production deployments, and making recommendations to optimize performance- Develop innovative solutions to complex business and technology problemsAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of DBA experience in Oracle, SQL Server, or other commercial/open source database platforms and Shell/Perl/Python Scripting experience- Experience with migrating mission critical database environments from one platform to another- Experience working with high availability, disaster recovery and server tuning strategies including parameters, resources, contention, etc.- Bachelor's degree in Computer science or 3+ years equivalent experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Data Center Engineering Operations Technician , DCC Communities

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

Applied Scientist, AWS Marketplace & Partner Services

The AWS Marketplace & Partner Services Science team is hiring an Applied Scientist to develop science products that support AWS initiatives to grow AWS Partners. The team is seeking candidates with strong background in machine learning and engineering, creativity, curiosity, and great business judgment. As an applied scientist on the team, you will work on targeting and lead prioritization related AI/ML products, recommendation systems, and deliver them into the production ecosystem. You are comfortable with ambiguity and have a deep understanding of ML algorithms and an analytical mindset. You are capable of summarizing complex data and models through clear visual and written explanations. You thrive in a collaborative environment and are passionate about learning.Key job responsibilities- Work with scientists, product managers and engineers to deliver high-quality science products- Experiment with large amounts of data to deliver the best possible science solutions- Design, build, and deploy innovative ML solutions to impact AWS Co-Sell initiativesAbout the teamThe AWS Marketplace & Partner Services team is the center of Analytics, Insights, and Science supporting the AWS Specialist Partner Organization on its mission to provide customers with an outstanding experience while working with AWS partners. The Science team supports science models and recommendation systems that are deployed directly to AWS Customers, AWS partners, and internal AWS Sellers. BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of building machine learning models for business application experience- Experience with data querying languages (e.g., SQL)- Deep knowledge of natural language processing, deep learning, and recommendation systems- Experience programming in Java, Python or related language ...

Applied Scientist III, Automated Reasoning in Identity

Are you passionate about applying automated reasoning and program analysis to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. We’re looking for an Applied Scientist to help strengthen our customers' security with automation for managed controls.AWS Identity provides the bedrock for secure and continuous access to all AWS services. By quickly connecting millions of users, across the world we empower organizations and enterprises to accelerate their cloud and digital transformation.In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use.Key job responsibilities* Interact with various teams to develop an understanding of their security and safety requirements.* Apply the acquired knowledge to build tools and algorithms, find problems, or show the absence of security/safety problems.* Implement these capabilities through the use of Automated Reasoning and various concepts from programming languages.* Perform analysis of the customer systems using tools developed in-house or externally provided* Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- Experience programming in Java, C++, Python or related language ...

Healthcare Strategic Initiatives Program Manager , Global Healthcare & Non Profit Solutions

This position can be based in Washington DC, Seattle, Atlanta, New York, Boston, Atlanta, Nashville, Chicago, Dallas, Austin, San Francisco, San Jose, or Toronto.______________________________________Do you want to define, develop, communicate and deploy the healthcare computing fabric of the future? Amazon Web Services (AWS), a leader in cloud computing, is seeking a talented and experienced Program Manager to support our global, partner integrated, strategic healthcare initiatives. As a member of the Healthcare Industry Solutions team, you will work across our customers and AWS sales, marketing, partner, business and finance operations, legal and technical teams to execute and manage strategic programs designed to enable healthcare transformation. We seek a self-starter to take responsibility for the development, execution and management of strategic healthcare initiatives which serve AWS partners and customers. This is a hands-on role with the ideal candidate “rolling up their sleeves,” to interact with customers, partners and AWS teams to accelerate adoption of AWS technology in support of healthcare providers focused on improving healthcare outcomes and experience for patients, providers, and communities. The ideal candidate will have healthcare and technology expertise, demonstrated customer obsession and the ability to encapsulate the unique value proposition of both AWS and partner health solutions. This role requires experience in managing charter, scope, budget, planning, timeline, risk, execution, reporting, communications, and change management for large scale global programs. The candidate must be able to build strong cross-group working relationships (internal and external) and have exceptional organizational skills.In this role you will: 1/engage strategic customers and partners and work with our program teams translate their requirements into our scalable programs, 2/engage on strategic customer opportunities to ensure that our programs meet customer needs, 3/maintain and monitor key metrics, 4/distill insights and report in business reviews to the key stakeholders, 5/provide business requirements to build reports and telemetry for frequent monitoring, 6/ensure procedures are followed to ensure compliance within financial guardrails, 7/collect best practices and insights that can be replicated in other cases, and 8/triage requests in the queue to balance workloads across the team to maximize efficiency and capacity. This role requires close coordination with multiple AWS teams, including senior AWS executives, the AWS sales organization, customers, partners, business development, and professional services. You must have proven track record of successfully delivering and executing strategic programs, collaborating well with business and technical teams, managing program operations, have a passion for technology, a high degree of business acumen, and a broad knowledge of programs and operations. Key Responsibilities• Work across all levels of a matrixed, global organization to advance our leading strategic healthcare initiatives• Coordinate across many AWS teams with impact and visibility at the highest levels of AWS• Collaborate with AWS healthcare, business, sales, services, legal and engineering leaders to develop, manage, and advance each initiative• Manage team members, stakeholders and third parties contributing to strategic AWS healthcare initiatives• Manage charter, budgets, resources, timelines, risks, weekly and monthly reporting / analytics, KPI’s / measurement, business reviews and working groups• Build repeatable processes, tools, and reporting for globally dispersed teams, to simplify execution on strategic deals• Engage and Gather feedback from field teams, customers, and partners to support evolving customer needs and drive continuous improvement of programs & initiatives• Develop plans and processes, and routinely communicate and document the measurement and impact of strategic programs to the leadership team, and include program perspectives in other planning processes as needed• Set and manage the cadence for monitoring performance against goals, ensuring all stakeholders understand and plan for what needs to be delivered throughout the year• Develop global communications plans for our strategic initiative and ensure AWS Leadership is kept updated on performance, risks and blockers• Coordinate and contribute to our semi-annual business planning process • Engage and collaborate with AWS healthcare marketing to continuously deliver healthcare messaging that differentiates AWS value to AWS partners and healthcare provider organizations• Facilitate meetings, working sessions, and exercises that assist the program leaders and stakeholders in optimizing effectiveness amongst themselves and across the organization in general• Take on special projects on an as needed basis to include delivering on narrowly focused tasks to broader ranging initiatives that need definition and the curation of insights• Expand AWS healthcare knowledge base via documented learning and published best practicesA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- • 5+ years business operations / program management- • 5+ years of experience in healthcare, healthcare software technology, and operations- • 5+ years of experience analyzing and managing complex and global programs- • 5+ years supporting sales / partner organizations and managing GTM performance- • Experience launching and growing successful solutions and initiatives- • Experience in the use of Salesforce, Tableau, and Excel ...

Energy Operations Manager (AMER), EPO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Amazon Energy Procurement Operations (EPO) team is looking for an Energy Operations Manager to join us. EPO manages energy supply contracts post their execution, provides controllership for financial and operational performance, and ensures our supply portfolio is compliant with external regulations, contract obligations as well as internal policies. You will be a part of the team responsible for managing the portfolio of the world’s largest corporate buyer of renewables.Our team is looking for an individual with a track record for managing programs, including planning, launching and executing initiatives that drive excellence. This role will support the management of our contracts in an assigned region, and will work collaboratively with stakeholders across the org to report, analyze and improve performance of our energy portfolio. The right candidate can manage multiple projects simultaneously, has an analytical skill set, and experience managing contracts. Key job responsibilities- Own the assigned portfolio of energy agreements and renewable power purchase agreements.- Act as a subject matter expert on executed energy agreements in designated markets, and own the management of the contractual obligations with counterparties.- Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers.- Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion.- Take part in shaping and implement the EPO programs (including contract management, financial performance and energy compliance with external and internal stakeholders) to meet the org’s goals and success metrics.- Plan and drive execution of initiatives to improve our energy operations. Continuously seek to invent and simplify in order to achieve further scale effect for Amazon’s management of its energy portfolio.- Work collaboratively with other AWS and Amazon teams to support the management of the energy programs.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) required- 7 years of experience working in utility/energy industry in North America, in asset/contract management, settlements, market operations or similar role- 5-10 years of experience in managing cross-functional projects, initiatives and teams ...

Director, Global Delivery, ProServe

AWS Professional Services (ProServe) is seeking a Director, Global Delivery to lead, inspire, and develop ProServe’s delivery specialist teams to ensure we are delivering business value and exceeding customer expectations. The Director, Global Delivery will report to Francessca Vasquez, VP, ProServe, and serve as an inclusive champion for a global team of over 500+ people. This role currently spans 48 countries with revenue in the hundreds of millions. This leader is expected to lead teams and help grow revenue over the next 3-5 years by optimizing ProServe’s delivery model and developing industry-specific alliances with partners that can provide scale to the organization, in a manner that improves contribution margin to the organization. The ideal candidate will have a background in Professional Services, Engagement Delivery, and Business Management/Operations. They will have demonstrated experience building Consulting businesses or practices, hiring and developing diverse teams, and delivering on complex projects of all sizes. The successful candidate will earn trust through performance and relationship building; they’ll also have enough technical background (preferably in cloud) to be credible with our most technical partners and implementation teams. They will be a natural problem solver with expertise in developing strategies that optimize businesses for growth as well as leveraging automation and generative AI to drive better outcome efficiency.The Director, Global Delivery is someone who is agile, thrives in hyper-growth environments, and is willing to dive deep to get the job done. Overall the successful candidate must have exceptional people leadership experience, astute judgment, and outstanding negotiation and influencing skills.Key job responsibilitiesThe Director, Global Delivery will oversee the high-quality delivery of a variety of customized engagements with our most strategic customers. This Director will ensure delivery teams are collaborating effectively with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) to help teams and partners succeed in large, complex customer engagements. They will support pre-sales teams and the development of complex, multi-year solutions for customers that are delivered by AWS and partners. This leader will drive a robust offshore strategy with accelerated hiring in remote locations like India, Poland, etc. In addition, they will implement strategic delivery mechanisms, including centralization, to decrease effort and increase speed for our customers to achieve their business outcomes. This leader’s ongoing responsibilities include:• Manage a 500+ person global delivery team while serving as an executive sponsor for key customers around the world• Build and/or expand partner engagement and tiering models that enable engagements to consistently deliver to project staffing models and revenue/ margin expectations• Establish delivery excellence methods to ensure engagement health and predict/ address project disruption• Establish productivity, efficiency, and effectiveness metrics that fosters a behavior of continuous improvement while maintaining economic optimums• Create quality control and quality assurance processes that drive consistent high-quality delivery • Develop competency models that enable all shared delivery resources to cross train, attain certifications, and achieve technical eminence internally and externally• Establish a customer obsession culture that continuously identifies new opportunities through which customers can realize new value from their AWS investment• Ensure Global Delivery continues to Think Big and find innovative ways to accelerate and increase the adoption of our product and solution offerings.Success in the role will be measured by delivery excellence and quality of engagement, customer satisfaction, delivery productivity, healthy operating margin, direct revenue, contribution margin, utilization & productivity, ProServe public references, AWS partner integration, cloud consumption, as well as driving strategic and innovative solutions in the market.BASIC QUALIFICATIONS• 15+ years of enterprise IT consulting and delivery experience with global Fortune 500 companies.• 5+ years of experience leading professional services delivery teams in the areas of IT service management, cloud computing, or IT Strategy.• Building and leading teams at a global level. • BA/BS degree or equivalent experience; Computer Engineering, Computer Science or Math background preferred. ...

Incident Management Engineer - Bilingual JP/EN (E2M) , E2M

**This position requires fluency in English and Japanese, both written and spoken, with the ability to communicate effectively in technical settings, with senior executives, and with external customers.**Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The Escalation and Event Management (E2M) team is part of the broader AWS-SMGS organization and is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M’s purpose is to drive operational excellence and improvements to the overall customer experience.ABOUT YOUIncident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLEAWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for a Major Incident Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.*** Please note for this position, the core business hours of operation while in Daylight Time are from 8am-4pm PDT (10am-6pm CDT, 11am-7pm EDT). You can be located in any hub location time zone within the US but please only apply to this position if you are able to accommodate these core hours.***Key job responsibilitiesEvery day will bring new and exciting challenges that include elements of:* Drive the resolution of large scale customer impacting incidents as part of a team rotation* Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.* Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads* Contribute to Problem Records for customers* Conduct continuous real-time proactive monitoring of customer metrics* Prioritize, manage, and own emerging and developing customer issues from start to finish* Monitor and manage communications during high impact events via relevant channels* Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence* Lead projects and teams to drive operational improvements* Create and review documentation; design/influence new standard operating procedures* Identify and troubleshoot recurring platform issues and own projects to drive improvements* Mentor peers in your areas of technical and operational strength* Perform other duties as required by the organizationAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Speak, write, and read fluently in Japanese- 3+ years of technical support experience- Bachelor's degree- Knowledge of distributed computing environments- Experience with AWS services and/or other cloud offerings ...