Amazon.com LLC

We are seeking an experienced Principal Talent Management leader to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. The ability to collaborate and work effectively with and through others across the extended AADA and Amazon talent management community is critical to the success of this role. The Principal Talent Management leader must be highly skilled in communication, cross-team collaboration, and effectively driving outcomes across diverse stakeholders and partners. This role requires dealing with a high level of ambiguity and feeling comfortable operating in a space often with little direction to solve hard, complex talent and organizational business problems. You must also be an excellent operator who can break down large plans into tangible initiatives and goals, and track these closely to deliver results. The Principal Talent Management leader is a skilled communicator and facilitator, with experience driving strategic people conversations with executive level leaders. This is a great opportunity for a strong systems thinker to directly impact mechanisms we use to identify, develop, and deploy executive talent. As a senior member of the AADA PXT team, this role provides ample opportunity to design innovative solutions and regularly engage with key HR and business leaders. Key job responsibilitiesThe Principal Talent Management leader is responsible for ensuring executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for functional roles across the organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping and talent movement across a global organization. In doing so, the Principal Talent Management leader ensures our Amazon leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Management leader consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeThe Principal Talent Management leader will plan, coordinate, and facilitate executive level talent cadences, including succession planning and talent reviews. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. They not only run the talent cadence, they are a consultant and thought partner with the HR and business leaders regarding critical talent, succession readiness, and development planning.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...

Amazon's Worldwide Operations Sustainability team (WWOS) seeks an experienced Senior Program Manager (Sr PM) to spearhead employee sustainability engagement initiatives and develop a strategy for reducing the carbon footprint of employee commutes. We are seeking a passionate leader who is excited about sustainability and eager to harness the power of Amazon operations employees to support on our path to achieving net-zero emissions worldwide and meet The Climate Pledge by 2040. In this role, you will be working with cross-functional stakeholders across Amazon (including Operations, PR, Communications, HR, Policy, etc.) to develop a comprehensive sustainability engagement communications plan and strategy for a net-zero carbon employee commute by 2040. Earning trust with operations stakeholders and influencing without authority is essential to success for this position. In addition to analytical strengths, the role requires strong written and verbal communication, stakeholder engagement, and collaboration skills.Key job responsibilities* Prepare regular reports on program progress, challenges, and successes for directors and VPs* Develop and track key performance indicators (KPIs) related to commute decarbonization and employee engagement.* Explore and implement technological solutions to support sustainable commuting and engagement (e.g., commute tracking apps, gamification platforms) * Research and stay updated on best practices in sustainable transportation and employee engagement strategies.* Develop and implement a comprehensive strategy to reduce carbon emissions from employee commutes. * Design and launch innovative programs to encourage sustainable transportation options (e.g., public transit, carpooling, cycling, electric vehicles). * Engage in public-private partnerships and industry coalitions to unlock innovative solutions for low carbon employee commutes.* Partner with HR and other departments to integrate sustainability goals into company policies and benefits packages * Create and manage employee engagement campaigns to raise awareness about sustainability initiatives and encourage participation * Develop internal communications and marketing materials to promote sustainability programs A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWorldwide Operations Sustainability (WWOS) sets the vision and strategy for sustainability within Amazon ops, including the overarching strategy and interim targets to achieve the Climate Pledge by 2040, and topics that extend beyond decarbonization.WWOS centrally coordinates strategy across Operations in all regions, particularly on topics that transcend business unit boundaries. The mission of WWOS is to accelerate outcomes for key decisions, identify the right stakeholders to make decisions, and provide central guidance for resource allocation to drive our path for the Climate Pledge.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- 5+ years of communicating with and presenting to executive and senior audiences experience- Experience working cross functionally with tech and non-tech teams ...

The Finance Technology team is looking for an IT Application Functional Analyst with extensive expertise in Treasury and related financial data to play a key role in designing and implementing new workflows and extending the functional capabilities of treasury applications used within Amazon. This role will recognize, highlight and drive adoption of best practice techniques and to communicate with business users the full scope of capabilities including functional analysis, data flow, and data analysis. Core activities will include gathering and defining requirements, configuration of standard applications and modules within systems, gap analysis, functional design of application workflows, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s systems portfolio.Key job responsibilities* Interact with business customers to understand and document their business processes and requirements. * Perform gap analysis to determine system configuration changes, or document necessary system enhancements or requirements. * Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.* Work with the business and the rest of the functional team to design and implement system modifications or configurations.* Work with business customers, third-party providers, internal teams to troubleshoot, and resolve problems quickly and diligently. Update relevant runbooks as necessary.* Continuously seek to enhance processes, workflows with latest technologies, capabilities and consistently seeking refinement of better KPIs and operational metrics.* Capable to solve problems at their root, stepping back to understand the broader context, and engaging technical resources for assistance when appropriate.A day in the lifeIT APP functional analyst will review operational metrics, communicate with customers on open tickets. They will work on implementing new workflows. Including delivering design documents, workflow documents and status updates to stakeholders. IT app analyst will be expected to drive enhancements and new functionality daily.About the teamThe FT-TMS is a fast moving, highly critical organization within the broader Finance Technology organization. We strive to deliver for our customers on a daily basis and continuously raise the bar on operational excellence, efficiency and innovation.BASIC QUALIFICATIONSBasic Qualifications* Functional knowledge of system design of general SaaS platforms.* A minimum of four years experience working with SaaS platforms such as Kyriba, Redbridge or related systems.* Experience working with Treasury, Payroll, Accounts Payables, Accounting, Purchasing, Account Receivables, Cash Management and Fixed Assets and their related systems. * Strong system knowledge in bank statement reporting, cash management and forecasting, payments, netting, In House Banking (IHB), bank account management, user administration of financial transactions and financial accounting.* Ability to troubleshoot unique and disparate challenges or issues within the mix of systems supported. Root cause analysis and complex problem-solving skills are important.* Experience prioritizing competing demands, scoping large efforts and negotiating timelines.* Experience in engaging Third Party Support to research and resolve issues.* Experience analyzing data and translating business requirements into technical specifications. ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Possess a thorough understanding of local/regional/domestic regulations and company policy - Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates - Establishes high quality relationships with both site and regional leadership - Measure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s - Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment ...

Amazon GuardDuty is a customer facing threat detection service that is built to protect applications and services running on AWS. The service applies data analytics to high volume service logs and employs techniques, such as machine learning and anomaly detection, to identify potential threats. We are looking to hire a software engineer for our Malware Detonation team. We are innovating new ways of building massively scalable and globally distributed security systems for assisting our customers with security and threat detection. The team interacts with reserachers and security engineers to build service in enriching the detection capability for AWS services and customers. The researchers use various Machine/Deep Learning algorithms to build new malware detection for the service.Our team puts a high value on work-life balance. This role is based out of Seattle office. Key job responsibilitiesSome of the key job responsibilites are: 1. Design and implement complex security services for AWS. 2. Manage oncall once in 2 to 3 months for a week (which is very light for this team) 3. Provide mentorship to junior engineers4. Support other team members in reviews7. Foster innovation and handle ambigous problem and turn them into opertunities. About the teamGuardDuty is a threat detection service that detects unauthorized, malicious, or anomalous activity in a customer’s AWS environment. One of the key features of the service is its simplicity: You just turn it on and it goes to work to identify threats and anomalies. The service helps customers identify reconnaissance, suspicious access, stealthy discovery, attacks, and changes to security critical settings.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are seeking an experienced, self-directed Senior Program Manager (PM), Business Operations to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. As a business operations leader, you will be at the center of driving the rhythm of the business for AADA PXT, leading mechanisms for the leadership team to build and operationalize plans that power our businesses. You will also lead initiatives to engage the broader PXT organization in these plans, helping inspire and create a sense of purpose and community by linking our team’s work with broader PXT’s strategic plans.The Sr. PM, Business Operations leads a diverse portfolio of strategic and operational initiatives. This includes driving project management, organizational effectiveness, and critical HR functions to ensure the success of the business. With a high degree of ambiguity, you will need to adopt both a strategic and scrappy approach, translating big-picture goals into detailed execution plans.The ideal candidate excels in navigating ambiguity, seamlessly moving between the details and the broader context. Partnering closely with the leadership team, you will develop and drive core operational processes, people-focused programs, and aligned communications – all while maintaining a firm grasp on the organization's overarching business cadence.Strong candidates are curious, customer-obsessed, and possess impressive project management skills with the ability to influence at all levels by using a strong business and HR acumen, outstanding communication abilities, and a willingness to roll up your sleeves to get the job done. Thriving in a fast-paced, high-visibility environment, you will spearhead new initiatives that require cross-functional coordination, driving projects and priorities to resolution.The ideal candidate thinks strategically, writes compellingly, and organizes effectively, all while earning the trust of the team and key stakeholders. If you're ready to leverage your talents to enable transformation and drive positive change, this could be the exceptional opportunity you've been seeking.Key job responsibilities• Develop and drive mechanisms and forums to scale, drive collaboration, increase innovation, and build community across the AADA PXT ecosystem.• Lead the business cadence for AADA PXT including running and improving mechanisms to set, manage and track goals, and ensure accountability for results.• Drive monthly and quarterly business reviews for AADA PXT leadership.• Develop and execute an engagement plan that increases connection and learning across the AADA PXT teams.• Provide strategic guidance to PXT leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.• Design and facilitate offsites, meetings and summits for AADA PXT leadership and employees as needed.• Develop, evolve, and deprecate mechanisms and processes to increase operational efficiency.• Serve as program manager for key projects as needed, driving the strategic vision and project execution forward.• Ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement • Ability to develop and maintain new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards that are easily digestible by business and HR partners • Ability to enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format • Ability to author concise documents communicating results to stakeholders, visualizing data where beneficial to drive decision-making • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the organization • The ability to think big but also not be afraid to "roll up your sleeves." • The ability to manage and support multiple priorities simultaneously, have bias for action - orientated on results and driving appropriate solutionsBASIC QUALIFICATIONS• Bachelor’s degree• 5+ years of experience in a project/program management or related role• Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Experience using data and metrics to determine and drive improvements • Strong verbal communication and advanced writing skills ...

The Amazon Security PXT team is looking for a Principal, HR Business Partner to join our team, partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business. Key job responsibilities- Partner with business leadership to create and execute people strategy, develop senior leaders, and mitigate risks across the organization- Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational obstacles- Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development for the teams- Work with the business to define and drive organizational health metrics, lead talent reviews, and champion DEI initiativesBASIC QUALIFICATIONS- Bachelor’s degree, or equivalent experience - Significant experience in an HR Business Partner leadership role, supporting large businesses- Experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization ...

Come be part of a team that will directly shape and influence the future growth of Amazon. The Hiring Software Delivery (HSD) org is responsible for delivering an industry leading candidate experience; developing, building, and innovating, global, scalable technology recruiting solutions that are both powerful and light-weight. This team and technologies are critical components in Amazon’s continued growth and launching of new products and services.You will contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment. As a part of the Hiring Software Delivery team, you will deliver robust feature sets, intuitive designs, and user interfaces that make it easy for Amazonians to excel at recruiting the top talent in the world.Key job responsibilities- You will work with multiple cross functional teams to gather requirements, design, develop, deploy, and operate it across solution pipelines.- You will collaborate and lead initiatives across multiple teams to develop applications on AWS cloud infrastructure and set best practices for software development processes.- You will design and develop code, build CI/CD pipelines, test automation, and dashboards for monitoring health of systems and data pipelines.- You will develop and mentor junior and new team members.- You will lead engineering excellence initiatives for the org.A day in the lifeA SDE in Hiring Software Delivery is responsible for designing, developing, testing, deploying, and operating services that enable high quality talent acquisition for Amazon. We write code, debug, and create the world’s most innovative products. We work in collaboration with other teams for designing and delivering scalable, flexible, low latency, and high throughput software.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive language data scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge.You will collaborate with fellow language data scientists, program managers, as well as stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement.You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language data scientists and scientists to design and implement principled strategies for data optimization.Key job responsibilities- Collaborate with Scientists and Software Engineers to help design APIs and evaluate performance of LLM's- Produce and manipulate different types of language data, analyze, and provide efficient solutions- Design and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand off- Engineer prompts to guide generative AI to produce desired outputs in context- Automate operations and perform data analysis using Python or other scripting language- Advocate strict adherence to annotation guidelines- Test and deploy changes to Alexa's language understanding codebase- Identify and solve production issues that are impacting the Alexa customer experience,- Collaborate with other linguists, scientists and designers in creating optimal solutions to elevate the customer experience- Own the customer-facing machine learning and deterministic models for a specific domain of features- Use modeling tools to bootstrap and test new functionalitiesBASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Supply Chain by Amazon is a vision to provide sellers an a-la-carte or end-to-end, fully automated set of supply chain services that provides a complete solution to quickly and reliably move products directly from manufacturers to customers around the world. It leverages Amazon’s advanced technology and supply chain capabilities to optimize end-to-end logistics, fulfillment, and transportation on behalf of sellers, simplifying the supply chain journey, while improving in-stock rates, reliability, speed, and cost. SCA will pick up inventory from manufacturing facilities around the world, ship it across borders, handle customs clearance and ground transportation, store inventory in bulk, manage replenishment across Amazon and other sales channels, and deliver directly to customers. We are in the early days of creating the SCA vision of the future and are looking for bold vision, highly strategic leaders to shape the future of this business.SCA is looking for a bright and motivated Technical Program Manager who has experience in managing multiple programs in a global environment across multiple technology platforms. The candidate will be responsible for managing cross-organization programs/projects. The ideal candidate will demonstrate a mix of ground tactical leadership alongside big picture technical and product vision. They will lead project team often comprised of engineers, product managers, and applied scientists. They develop schedules to ensure timely completion of projects/programs, provide regular and succinct status updates to leadership. Cross-functional technical expertise is required for this position as the candidate will be required to work with tenants and upstream and downstream dependencies of Fees teams. The candidate must independently lead projects and deliver expert level solutions based on thorough analysis of business requirements, and work collaboratively across the organization to identify opportunities for process improvements. The candidate should be capable of assessing the right balance of risk to allocate the right resources, remove bottlenecks, provide escalation management, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.Key job responsibilities-Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services.-Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy goals, with regular reporting to leadership.-Drive the management of business fee models, align accounting requirements, and oversee P&L-focused technology implementations in collaboration with cross-functional teams-Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor.-Maintain a current understanding of industry and technology trends, working with globally distributed team.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon is seeking an experienced Analytics Program Manager to join our team and help unlock insights that drive strategic business decisions. This role is part of the Owned Content & Channels team, which sits within Amazon’s communications org. Working cross-functionally with internal and external stakeholders, this role will balance effective program management with day-to-day ownership of business data to drive insights and actions. The right candidate will blend advanced reporting with strong critical thinking and analytical problem-solving skills, analyzing the performance of our content and channels and making recommendations to guide strategy. Flexibility and the ability to prioritize in a changing business environment will also be key. Our website, About Amazon, aims to be the first and most trusted source of news and information about Amazon for external audiences. This role will analyze and develop insights across a global collection of websites and will need to work closely with a wide variety of partners around the world across multiple languages.You are a builder who is at your best when distilling complex strategies into distinct and clear milestones. You are a natural analyst, detail oriented, and possess expertise in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders. The ideal candidate knows and loves working with business analytics and website analytics tools (e.g., Excel, Adobe Analytics, Parse.ly, Chartbeat), and can partner with business leaders to deep-dive into data to solve complex business problems. You are analytical, organized, curious, and work backwards from the business problem. Cross-team coordination, project management, and strong writing skills are essential. This role reports into the Sr. Analytics Program Manager.Key job responsibilities• Own the reporting for Amazon’s international owned content and channels, including About Amazon websites in NA, EMEA and APAC. Ensure measurement and reporting consistency among the team.• Develop weekly, monthly, and ad-hoc reports for key About Amazon websites, including performance metrics and insights.• Develop quarterly deep-dive reports for vertical specific content for key About Amazon websites.• Translate key business questions related to audience, content, or channel into research and analysis, defining the sets of data required for each project. • Counsel international editorial team on how to tell a story with data, which metrics to prioritize, and how to draw insights from data.• Support team’s goal setting and tracking program by tracking team progress towards goals and advising on KPIs that will most effectively and accurately measure the impact of content and channels.• Work cross-functionally with other analytics, reporting, and research teams to develop and share best practices and learnings, define and refine benchmarks, and develop best-in-class insights. • Partner with cross-functional stakeholders to implement solutions that can scale globally, based on data insights from multiple sources and across multiple channels. • Be resourceful and creative to overcome obstacles and turn challenges into opportunities.• Keep updated on industry trends and best practices. BASIC QUALIFICATIONS- Bachelor degree in Statistics, Computer Science, Communications or Marketing, or equivalent years of experience.- 4+ years of data analytics experience- 4+ years of experience with analytics tools, such as Adobe Analytics, Google Analytics, Chartbeat, Parse.ly and Google Search Console.- 4+ years of experience in marketing, journalism, or related fields.- 4+ years of experience with Excel (data manipulation, Vlookup, macros, charts and pivot tables)- Experience working cross functionally with tech and non-tech teams- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

The Mission of Amazon's Artificial General Intelligence (AGI) team is to "Build world-class general-purpose intelligence services that benefits every Amazon business and humanity." Are you a data enthusiast? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? If so, then this position is for you! We are looking for a motivated individual with strong analytical and communication skills to join us.In this role, you will apply advanced analytics techniques, AI/ML, and statistical concepts to derive insights from massive datasets. The ideal candidate should have expertise in AI/ML, statistical analysis, and the ability to write code for building models and pipelines to automate data and analytics processing. They will help us design experiments, build models, and develop appropriate metrics to deeply understand the strengths and weaknesses of our systems. They will build dashboards to automate data collection and reporting of relevant data streams, providing leadership and stakeholders with transparency into our system's performance. They will turn their findings into actions by writing detailed reports and providing recommendations on where we should focus our efforts to have the largest customer impact. A successful candidate should be a self-starter, comfortable with ambiguity with strong attention to detail, and have the ability to work in a fast-paced and ever-changing environment. The ideal candidate should possess excellent verbal and written communication skills, capable of effectively communicating results and insights to both technical and non-technical audiencesBASIC QUALIFICATIONS- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of data scientist experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Bachelor's degree- Experience diving into data to discover hidden patterns and of conducting error/deviation analysis- Knowledge of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets, etc. ...

Amazon seeks an experienced Senior Financial Analyst to play a key role on the Alexa Insights, Planning, Econometrics and Decision (IPED) team owning Alexa financial key performance indicators (KPIs) and executive metrics dashboards. This role will be responsible for defining KPIs, conducting trends analysis, proposing guardrails and implementing mechanisms to allow business leaders to adhere to those guardrails at scale. The successful candidate will build scalable analyses, build KPI dashboards, shape the trajectory of the business by implementing a mechanism to adhere to defined guardrails. This position will work closely with Alexa Finance and business leadership to gain alignment on KPIs, guardrails and providing regular progress updates on both. This is an exciting opportunity to join one of the most innovative and dynamic businesses. This role requires someone to be a strategic thinker, analytical, detail oriented, team player, and clear communicator and have a demonstrated ability to effectively manage the responsibilities of a fast-paced and complex business.Key job responsibilities- Define KPIs that incorporate value and investment levers across the Alexa P&L- Influence the definition of guardrails to manage investment decisions based on return forecasted- Build Page 0 metrics across the Alexa business to publish monthly in the Finance reports that informs prioritization decisions based on actuals vs. forecasts, trends and guardrails - Work with big data and transform it into insights and informationBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynoteWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.This team is a great fit for you if :- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.- You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.- You’d like to be directly responsible for solving real customer problems.- You are a passionate learner and are motivated to take on new challenges.- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamABOUT AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Supply Chain by Amazon is a vision to provide sellers an a-la-carte or end-to-end, fully automated set of supply chain services that provides a complete solution to quickly and reliably move products directly from manufacturers to customers around the world. It leverages Amazon’s advanced technology and supply chain capabilities to optimize end-to-end logistics, fulfillment, and transportation on behalf of sellers, simplifying the supply chain journey, while improving in-stock rates, reliability, speed, and cost. SCA will pick up inventory from manufacturing facilities around the world, ship it across borders, handle customs clearance and ground transportation, store inventory in bulk, manage replenishment across Amazon and other sales channels, and deliver directly to customers. We are in the early days of creating the SCA vision of the future and are looking for bold vision, highly strategic leaders to shape the future of this business.SCA is looking for a bright and motivated Technical Program Manager who has experience in managing multiple programs in a global environment across multiple technology platforms. The candidate will be responsible for managing cross-organization programs/projects. The ideal candidate will demonstrate a mix of ground tactical leadership alongside big picture technical and product vision. They will lead project team often comprised of engineers, product managers, and applied scientists. They develop schedules to ensure timely completion of projects/programs, provide regular and succinct status updates to leadership. Cross-functional technical expertise is required for this position as the candidate will be required to work with tenants and upstream and downstream dependencies of Fees teams. The candidate must independently lead projects and deliver expert level solutions based on thorough analysis of business requirements, and work collaboratively across the organization to identify opportunities for process improvements. The candidate should be capable of assessing the right balance of risk to allocate the right resources, remove bottlenecks, provide escalation management, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.Key job responsibilities - Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Maintain a current understanding of industry and technology trends.- Work with globally distributed team.BASIC QUALIFICATIONS- 10+ years of technical product or program management experience- 8+ years of hands-on work managing complex technology projects experience- Experience owning/driving roadmap strategy and definition- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience working with and influencing senior level stakeholders ...

Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software?As a Sr. Product Manager Technical, you will be responsible for:Generating direct revenue as our products improve enterprises' customer or staff experiences, reduce operating costs, and generate incremental revenue;Managing a portfolio of enterprise SaaS subscriptions for verticals as well as building horizontal services (e.g., common management APIs, communication and personalization features, device and experience management software) that enable Alexa to serve multiple customer segments;Designing strategies to deepen existing customers' relationships with Alexa inside and outside of the home;Collaborating with direct customers and channel partners to provide them with APIs and Self-Service User Interfaces to include Alexa Enterprise AI voice experiences in their own industry products.Key job responsibilities• Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features.• Lead the product vision and go-to-market strategy for a new strategic business.• Create buy-in for your vision across the Alexa organization and with external partners.• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results.• Establish key performance indicators, drive feature adoption, and measure the health of your product and business.• Create and influence product roadmaps across a large organization.A day in the lifeAs a Sr. PMT, you'll define the vision and business plan for a new Alexa venture, gaining support from customers, partners, and executives. You'll work with design and engineering to create product requirements and user experiences. Collaborating with marketing, PR, and business development, you'll strategize product launches and drive adoption. You'll develop roadmaps with business development, solutions architecture, and finance to meet P&L goals. Additionally, you'll partner with customers and channel partners to provide APIs for integrating Alexa Enterprise voice experiences into their products.About the teamAlexa Enterprise's charter is to build and enable indispensable, frustration-free Alexa experiences for properties and enterprises at home worldwide – starting with hotels and senior living communities. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families." Our team values work-life harmony and a diversity of lifestyles and family schedules.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Elastic Block Store (EBS) is looking for experienced software development engineers to help us build the future of cloud storage. EBS provides high-performance virtualized storage for Amazon Elastic Compute Cloud (EC2), and is a key building block for many applications, from databases to distributed file systems and Hadoop clusters. As a member of the EBS team, you will have ownership over the design, implementation, and operation of one of the largest distributed systems in the world. You will work closely with a tight, agile team that delivers features continuously, and you will be able to see the impact of your work on real customers!AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017Key job responsibilitiesYou will have opportunities to develop software on the latest platforms and drive the roadmap for the next generation of compute instances. You will have an immediate impact on millions of customers, driving down latencies and improving the AWS customer experience. You will be surrounded by world-class technical talent, who are incredibly passionate about AWS and our product. You will gain top-notch experience in cloud computing.A day in the lifeAs an SDE II, you will be involved in all parts of a software developer lifecycle - including software & system designing, coding, troubleshooting, testing, doing code reviews, testing, deployment and service maintenance. You will play an active role in all team meetings & discussion, leading project initiatives, influencing team's long term vision & strategies, partnering up with senior engineers and Stats customers.Be a part of the team whose mission is to enable our customers to quickly and effectively generate both strategic and operational cross-cutting insights from fleet telemetry in self-service manner, and to deliver performance and health insights directly to EBS customers. We do this by owning and operating high throughput and distributed systems ingesting and processing petabyte of data in real-time with sub-minute latency to allow the EBS and broader AWS teams to ingest, transform, publish, query and visualize petabyte scale fleet telemetry data, and feed their data into standard monitoring tools.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every three months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Technical Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Manage a portfolio of system implementation projects from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery. - Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way.- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks.- Write effective narratives and present them concisely and effectively to senior management.- Develop program and team processes and tools as required.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Kuiper and Corporate technical teams.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives.- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Are you interested in creating the future of e-commerce shipping? Our team is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.Amazon Shipping is looking to hire a data-driven, customer-obsessed, and visionary Principal Program Manager to lead the new Change Management function within Amazon Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a strategic thinker with exceptional leadership and communication skills, adept at driving transformation and ensuring seamless integration of changes across the organization.Key job responsibilities- Relentlessly advocate for Shippers and strive to simplify and improve their experience - Be a SME for the SWA WW onboarding processes and a key point of escalation for post onboarding experience- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.- Drive program objectives – operationalize launch plans by ensuring stakeholders are aligned to program details and business requirements, manage implementation activities across large group of stakeholders, and develop and execute launch plans of new products and processes.- Scale services, tools, and processes that will enable the business’ growth in volume, complexity, and geographic dispersion while still maintaining a high bar for the customer experience.- Develop clear and thorough program/process launch announcements for impacted internal and external stakeholders, including program announcement, FAQs, and program resource guides.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

At OpsTech Solutions (OTS), we are a technology centric services organization that designs, builds, and sustains the invisible, high-quality network, compute infrastructure and device scaffolding that empowers and protects Amazon’s global Operations.The OTS DataTech team drives enterprise data strategy and support across OTS. Our charter encompasses OTS-wide efforts, including Data as a Product (DaaP), enterprise data infrastructure, AI/ML capability, and supporting specific business-critical programs, fueling innovation and automation for OTS. We are looking for a passionate, talented, innovative, experienced and Senior Machine Learning Scientist with a background in building cutting-edge scientific and engineering components that are highly scalable, extensible, and robust to enable exponential growth and adoption of AI/ML within OTS. In this role, you will play a pivotal role in shaping the vision, roadmap, and execution of science and engineering-based solutions from beginning to end. You will build foundational GenAI components that will enable our customers to build GenAI applications for their use cases across OTS. You will enable the seamless integration of scientific products with new and existing systems, ultimately leading to increased operational efficiency and productivity across OTS. You will also work on projects involving supervised and unsupervised learning, NLP, and more. You will be responsible to build and maintain an MLOps Platform that will support end-to-end scientific operations for a wide range of AI/ML use cases within the realms of GenAI, supervised and unsupervised learning, optimization, and more. You will evangelize the adoption of our scientific solutions across the organization. You will be closely partnering with a cross-functional team of stakeholders including with Applied Scientists, Data Scientists, Data Engineers, Product Managers, and Technical Program Managers. As part of other initiatives, you will also contribute to building a data infrastructure that supports our DataMesh framework, enabling engineering and BI self-service architecture for DaaP, 3P software integrations, and more. Come join OTS DataTech as we continue to innovate and pioneer the AI/ML space within OTS! Key job responsibilities* Build and maintain an MLOps Platform that supports end-to-end AI/ML operations.* Shape the vision and roadmap for AI/ML across the organization, leading their research and development from concept to deployment from an engineering perspective.* Guide teams to adopt software engineering best practices that uplift our Operational Excellence standards.* Promote and facilitate the adoption of AI/ML solutions across the organization.* Build and maintain data infrastructure that supports the DataMesh framework and enables self-service architecture.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 4+ years of industry or academic research experience- 5+ years of applied research experience- 5+ years of building machine learning models or developing algorithms for business application experience- 5+ years of industry or academic research experience- Experience programming in Java, C++, Python or related language- Experience with large scale machine learning systems such as profiling and debugging and understanding of system performance and scalability- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc. ...