Amazon.com LLC

Amazon is building the next generation of hardware and software products to support our global transportation network. The Relay Fleet Tech team owns hardware and software products for telematics, asset management and maintenance, visibility, and reusables for Middle Mile. Our primary customers are carriers, fleet operations, planning and optimization, sort-tech, and loss prevention teams. If you get excited about solving complex and impactful problems at scale, this role is for you. Our team is looking for a talented, motivated, and self-directed Senior Program Manager to join our team. As a Senior Program Manager, you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical, business, and operational knowledge in hardware product development, certification and qualification, solution operation, and vendor and partner engagement. It requires an aptitude for working with cutting-edge technology and a passion for finding creative solutions to delight our customers, internally and externally. As an ideal candidate, you will need a background in program management or product management of technology products or programs, demonstrated cross-functional leadership, and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points, develop requirements, build project plans, drive decision making, and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role is inherently cross-functional—you will work closely with engineering, business, finance, and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a high-pressure environment with all levels of leadership, and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges, communicating persuasively and with a strong bias to get things done and deliver results.Key job responsibilitiesProgram Management- Manage and oversee various cross-functional hardware and software launches and programs, ensuring successful delivery.- Develop and refine detailed program strategies and milestone trackers in collaboration with product teams, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.Data and reporting- Develop, implement, and oversee program metrics and hardware installation reporting for the programs, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Proven experience launching and/or leading programs ...

Amazon's Global Procurement Organization manages indirect supply chain for World Wide Operations and Delivery Services. We work with massive amounts of data and leverage them for advanced analytics and applications.If you want to work with data at a very large scale, and you want to collaborate closely with Data Scientists, and Software Teams to build solutions simplifying the complexity of Amazon supply chain, you belong here with us!We are seeking a Data Engineer who is customer focused, relentless and driven to help us build out a new initiatives. You will collaborate closely with product managers, developers, data scientists and leaders across the org. To be successful in this role, you should have broad skills in database design, be comfortable dealing with large and complex data sets, modeling and designing a strong data warehouse and building self-service data platforms for stakeholders to utilize the data we manage.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience working on and delivering end to end projects independently- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience with SQL- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic and organized self-starter to join us as a Program Manager on Amazon Exports team.Amazon’s global presence continues to grow quickly – offering millions of products to customers across the world. Our vision is to enable customers from anywhere in the world to purchase any product that we offer globally, through a localized experience at a competitive price and superior delivery experience. The Program Manager will help us build the strategic framework to address customer-facing challenges on a global scale. This person must be customer-obsessed with strong self-motivation and ability to work cross-functionally across product teams. The ideal candidate has a broad skill set, including strategic problem solving, analytical horsepower, excellent business judgement, deep curiosity for how things work and demonstrated ownership.Key job responsibilitiesIn this role, your key responsibilities will include:• Representing the voice of the customer to help improve the shopping experience and influence the Exports product roadmap• Driving the enhancement of existing analytics solutions to support cross-border use cases• Identifying and executing “quick win” projects to improve the customer experience• Working across teams to develop scalable, long-term solutions that address customer pain-points • Proficiency in SQL and Microsoft ExcelBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team responsible for driving the financial performance of a diverse business portfolio, this is the place for you!In this role, you’ll be at the center of driving AWS’s sales strategy, partnering across Worldwide Specialist teams to deliver business insights, optimize investments, and drive revenue. You’ll collaborate with senior Sales, Business, Engineering, and Finance leaders on designing and implementing inspection frameworks to assess business performance and financial outcomes. You’ll build new mechanisms to ensure accuracy and integrity of financial data, and you’ll providing financial insights that drive our day-to-day business and position us for future growth.You are a well-rounded performer and will play an impactful role on the team. You demonstrate excellent business judgment and problem solving, and possess strong attention to detail.Key job responsibilities• Building rhythm of the business processes that help business leaders understand progress to goals as well as strategic insights to guide overall direction• Leading the financial support for existing Business reviews (WBR, MBR etc.), providing key insights on progress toward goals, working with teams on get-to-green plans, and assessing future risks.• Create and implement business mechanisms that are scalable to help the team make data-driven decisions• Driving thought leadership to identify and implement solutions to resolve, improve, automate, standardize, or simplify finance processes• Collecting analyzing, and presenting data-driven research that challenges status quo and champion change• Performing ad-hoc analysis proactively and present findings to senior leadershipAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

We are hiring a Senior Program Manager to run complex and cross-functional projects for improvement of speed in the network. This role is a part of the centralized REALM ARISE team. The incumbent will be responsible for the management of important goals. These projects will typically involve designing and building complex new processes, driving technology solutions, or launching exciting new solutions.The incumbent will be own the following:1) They will be responsible for working LMDT, ATS and other Amazon teams to identify pain points and scope out large high-impact projects2) They will be responsible for interaction across Amazon teams to reduce cost and improve speed for our customers.3) They will be responsible for driving cost and speed benefit analysis and go/no-go decisions on various initiatives4) Once a go-ahead decision is made, the program manager will work to evolve a plan and timeline for execution.5) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis.6) They will liaise across functions to drive their project and help clear issues and bottlenecks.7) They will work with technology teams to scope out and drive any tech changes that are needed.Above all, we expect program managers to be single-threaded owners for their initiatives. This is a high-ownership position where you directly control your destiny.Program Manager will be measured on the impact of their project. Depending on the project, clear speed impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon's vision is to be Earth's most customer-centric company. The growth of our international business (countries outside the USA) combined with increasingly complex tax legislation has resulted in a multitude of tax controllership requirements across various tax domains. To effectively manage these complexities, Amazon is committed to leveraging technology solutions and automation to streamline tax controllership processes. Amazon is seeking a Tax Manager to join our Tax Controllership team. We are looking for someone to help transform the way we manage tax controllership at Amazon by deconstructing existing processes, analyzing them, optimizing, automating, and rebuilding them, maximizing the use of technology. Maximizing the use of technology solutions is essential to meet the challenges of tax controllership across various tax domains. We are a team within the controllership organization responsible for operationalizing the use of technology to the maximum extent possible and rolling this out and enabling our tax controllership colleagues to successfully use these solutions. This might involve constructing new tax controllership automation or enabling our colleagues to use existing technology to its maximum advantage. An experienced tax technology professional is sought to help us address this field of work globally. Key job responsibilities- Drive the analysis of controllership teams' needs and designing new controllership tools and processes across various tax domains.- Identify and articulate the technology needs and constructing tax technology solutions.- Think big and have the chance to input into the long-term global strategy.- Demonstrate strong bias for action and the ability to deliver results, driving solutions over the line. - Thrive in highly complex distributed system environments and strong communication skills to convey your vision of solutions. - Work alongside members of the controllership teams and partner with other technology teams. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department ...

Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software?As a Sr. Product Manager Technical, you will be responsible for:Generating direct revenue as our products improve enterprises' customer or staff experiences, reduce operating costs, and generate incremental revenue;Managing a portfolio of enterprise SaaS subscriptions for verticals as well as building horizontal services (e.g., common management APIs, communication and personalization features, device and experience management software) that enable Alexa to serve multiple customer segments;Designing strategies to deepen existing customers' relationships with Alexa inside and outside of the home;Collaborating with direct customers and channel partners to provide them with APIs and Self-Service User Interfaces to include Alexa Enterprise AI voice experiences in their own industry products.Key job responsibilities• Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features.• Lead the product vision and go-to-market strategy for a new strategic business.• Create buy-in for your vision across the Alexa organization and with external partners.• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results.• Establish key performance indicators, drive feature adoption, and measure the health of your product and business.• Create and influence product roadmaps across a large organization.A day in the lifeAs a Sr. PMT, you'll define the vision and business plan for a new Alexa venture, gaining support from customers, partners, and executives. You'll work with design and engineering to create product requirements and user experiences. Collaborating with marketing, PR, and business development, you'll strategize product launches and drive adoption. You'll develop roadmaps with business development, solutions architecture, and finance to meet P&L goals. Additionally, you'll partner with customers and channel partners to provide APIs for integrating Alexa Enterprise voice experiences into their products.About the teamAlexa Enterprise's charter is to build and enable indispensable, frustration-free Alexa experiences for properties and enterprises at home worldwide – starting with hotels and senior living communities. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families." Our team values work-life harmony and a diversity of lifestyles and family schedules.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Do you have a passion for words and ideas grounded in strategic thinking? Does being a part of an agile team where your ideas have the potential to reach (many) millions make you excited? Are you picturing working on and promoting exciting consumer-facing products, where every single team member, you included, is a critical voice in the decision-making process? If so, you might just be the Growth Marketing Copy Strategist that the Amazon Music Copy Strategy team is looking for! Key job responsibilities- Quickly adopt guidelines, frameworks, and other brand parameters and ensure that the quality of copy is upheld across all asks- Make informed copy decisions based on expertise, best practices, guidelines, and research- Write succinct and scalable copy for product launches, promotions, and copy testing - Track, organize, and document any learnings from testing to be integrated into copy resources for scale - Collaborate and earn trust with designers, researchers, product leads, and marketing partners A day in the lifeAt Amazon Music, our Copy Strategists are big thinkers who love little detail). They’re fans of audio content (music, podcasts, and now...audiobooks!) and they let fandom drive their work and the pursuit of the best customer experience. As a Growth Marketing Copy Strategist, you’ll work cross-functionally with our Growth Marketing team to help shape how we show up for fans, artists, and creators across a wide range of Marketing channels. You'll collaborate with an exceptional group of UX and Marketing copy strategists, brand strategists, researchers, and designers. Day to day, you'll develop copy based on messaging frameworks and guidelines and write in a way that drives clarity and maintains consistency in our brand tone of voice. About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.BASIC QUALIFICATIONS- 5+ years of experience as a Growth Marketing Copywriter or similar role in an agency or in-house setting, writing copy across a wide range of channels...and a portfolio that reflects!- High proficiency in English, with exceptional grammar and copywriting skills- Strong bias for action in a fast-paced, metrics-driven environment- Ability to make informed and strategic copy recommendations that you can back up with expertise, best practices, testing/research learnings, guidelines, and relevant frameworks- Strong sense of when to disagree and commit (even if you’ve made an incredibly informed recommendation!)- Ability to be flexible, nimble, and action-oriented so you can navigate changes or feedback and meet deadlines effectively- Have experience testing copy across a wide range of Marketing channels. Must understand key channel differences, so that copy can be tailored appropriately.- Ability to quickly adopt guidelines, tone of voice frameworks, and other brand parameters and uphold the quality of copy accordingly.- Have an understanding of writing copy for a global audience and the limitations that come with it ...

Amazon Web Services (AWS) seeks a Finance Manager to be a key member of AWS Marketing Finance team. This is an exciting opportunity to join one of the fastest growing divisions within Amazon. This role will support the WW AWS Marketing organization to help drive growth of AWS business by providing analytical insights to business and finance leaders, driving core financial and business processes and goal setting.Key responsibilities: Develop high quality, data-driven financial analyses that drive business insights and support informed decision-making by leadership Develop relationships with business teams, implement new processes and drive continuous improvement Partner with stakeholders including Accounting, Finance Technology, Treasury, and Tax to identify opportunities and business requirements for financial systems, process improvement, and technology innovation/automation Drive planning and forecasting cycles for the AWS Marketing organizationThe successful candidate will have shown experiences in past roles influencing senior business leaders and supporting decision-making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and ability to manage multiple projects effectively. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

The Onboarding Sr Program Manager will be responsible for reviewing our WW onboarding processes and driving short-term and long-term improvements to turn it into a seamless experience for external customers and internal operators. The workflow traverses multiple teams with responsibilities for different components of the pipeline (Marketing, Commecial, Pricing, Operations, Product and Tech) and will require close partnerships and cross-functional collaboration. The ideal candidate will have significant experience in process improvement and possess strong stakeholder management skills. The successful candidate will also have excellent communication skills and be able to think outside the box to deliver change. They will be comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced and entrepreneurial environment.Key job responsibilities- Be a SME for the SWA WW onboarding processes and a key point of escalation for any onboarding queries.- Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions.- Work closely with operations teams on process improvement for shipper experience.- Lead process improvement workstreams to improve lead-to-launch conversion rate and time-to-launch across the pipeline.- Partner with Product/Tech teams to define requirements for long-term tech improvements.A day in the lifeWorking independently and autonomously analyzing data for all geos and driving process improvement plans to improve shipper experience. Collaborating with business, operations, product & tech to drive change.About the teamAmazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Location may be either Westborough, MA or North Reading, MA. Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of collaborative doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. As an Amazon Robotics mechanical engineer, you will develop innovative system architectures and module designs for our robot drive solutions. The ideal candidate has experience designing and analyzing mechanical systems, is enthusiastic about analytical problem solving and possesses practical knowledge of medium volume manufacturing methods using stamping, extrusion, casting, and injection molding. This position reports directly to the Mechanical Engineering Manager. Key job responsibilities - Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustain a high performing robotic fleet world wide - Writing functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownershipA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS degree in mechanical engineering or equivalent- 4+ years of working in mechanical engineering or equivalent experience- SolidWorks or similar CAD experience with best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting simple proof-of-concept models- Thorough understanding and use of principals, theories and concepts in mechanical engineering- Strong organizational skills and the ability to work well with cross-functional teams- Ability to effectively communicate concepts and write technical documents ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA!Within the GenAI/ML Specialist organization, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q Business. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world’s most customer obsessed technical teams can make history.Key job responsibilities* Serve as a specialist advisor for Amazon Q Business, developing scalable best practices and educating the broader community* Assist customers in building production-ready solutions, including complex integrations with existing systems* Engage with customer executives to shape technology strategy and envision innovative solutions* Drive high-level discussions across organizations, represent the company at conferences, and communicate effectively to diverse audiences* Support new service launches, incubate new business, and influence product roadmap through close collaboration with internal teams and external customersAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/MS in Computer Science, Data Science, Engineering, or related field (or equivalent experience)- 7+ years of hands-on experience building and deploying cloud solutions- Experience developing enterprise search solutions integrating multiple datasources (e.g., Sharepoint, Confluence, Salesforce)- Hands-on experience with Large Language Models, RAG-based systems, and Vector databases- Excellent communication and presentation skills for collaborating with internal and external stakeholders ...

We are seeking an experienced Sr. Marketing Manager to support the continued growth of our Amazon Relay Transportation network. This person will share in the responsibility of driving growth with existing carriers and acquiring new carriers for our Amazon Transportation network. This person would work across the Marketing and Support teams to deliver best-in-class campaigns. Specific responsibilities include: driving brand awareness of product, increasing carrier acquisition, retaining existing carriers and engaging internal and external carriers.This role will focus on optimizing paid digital programs to drive awareness and acquisition across the US and CA. They will work across teams and technologies to help strategize and execute campaigns that address the needs of our customers. They will be responsible for researching and testing new and emerging platforms and optimizing use of existing channels.Key job responsibilities• Own and execute paid digital programs across search, display, streaming, and more to acquire and retain Relay carriers at scale• Partner with relevant teams and stakeholders to strategize and execute multi-channel campaigns across markets and monitor performance / optimize investments to generate growth• Drive day-to-day channel operations while supporting the development of our long-term digital strategy• Execute detailed analyses of campaign effectiveness including segmentation, creative targeting, and cohort analysis• Define and gather assets for all digital campaigns, execute A/B testing, programming, scheduling, reporting, and proactively suggest data-driven optimizations• Develop, deploy, analyze, and disseminate comprehensive reporting• Serve as a subject matter expert for paid digital marketing trends • Maintain and strategize budget and forecasts across channels in collaboration with colleagues and stakeholders• Manage and develop relevant vendor relationships and execute purchasing activities as needed• Support the creation and promotion of content that addresses the needs of our customers, enhances their experience, and generates growth for our brand• Create 1 to 3 year plans for carrier acquisition trends and targetsAbout the teamThis role will be a part of the Carrier Services team supporting Amazon Relay Marketing, Engagement and Communications for North America. This person will need to be a self starter that can build a framework and drive to execution based on trends and learnings.BASIC QUALIFICATIONS- Bachelor's or advanced degree in Marketing, Communications, Advertising, or related field- 6+ years of digital marketing experience for established global consumer brands- 6+ years of proven success managing direct response channels across paid digital (Google, Meta, Youtube)- 6+ years experience using data and metrics to measure impact and determine improvements- 6+ years of marketing analytics and reporting including acquiring and organizing data, as well as direct experience working with large data sets and complex analyses- 6+ years of using Tableau, Microsoft Excel, and relevant platforms to manipulate and analyze data ...

Are you ready to get in on the ground floor of Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion dollar business and we are looking for a Technical Program Manager to work in a start-up environment who is passionate about technology and information systems, who thinks and acts globally, and has the ability to create and implement solutions.The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated ability to think broadly and strategically about Project Kuiper initiatives. They will experience a wide range of problem solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities- Develop use cases by gathering business requirements, work with software development to build required features, clearly communicate dependencies and manage/track exceptions.- Participate in Proof of Concepts (POCs) sessions to ensure proposed solutions can meet business requirements.- Active participation in Unit Test, System Integration Test, User Acceptance Test, and User Training.- Manage a portfolio of system implementation projects from design to deployment including integration with Amazon Corporate systems.- Build deployment project plans and manage risks impacting successful delivery. - Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups.- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.- Possess a strong program management background, have experience leading large/complex/cross-org projects, and have a well-rounded technical background.- Drive project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way.- Relentlessly simplify and demonstrate significant innovation, creativity, and good judgment when solving challenging problems.- Drive best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks.- Write effective narratives and present them concisely and effectively to senior management.- Develop program and team processes and tools as required.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with Kuiper and Corporate technical teams.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of technical product or program management experience- 3+ years of working directly with engineering teams experience- 3+ years of experience in finance, supply chain, consulting or operations role with proven experience in leading process and systems transformation initiatives.- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Seattle supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must.A successful candidate will:• Have the ability to work independently in a broad array of environments.• Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale.• Build strong partnerships with operations leaders to understand improvement opportunities.• Have the ability to work in fast-paced environment.• Confidence operating in a highly ambiguous and iterative business space.• High attention to detail including proven ability to manage multiple, competing priorities simultaneously.• Willingness to challenge and influence senior leaders.• Able to work in a diverse teamKey job responsibilities• Bachelor's degree• 5+ years’ experience in a program management role or experience in managing projects in a large scale, multi-geographical, high growth organization. Ideally in fast-paced production/manufacturing/logistics environment.• Demonstrated ability to build strong working relationships and work cross-functionally to align and solve shared problems• Ability to innovate in a start-up Ops environment• High level of written, verbal and interpersonal skills• Comfortable and competent to provide metrics inputs to various reporting decks; communicate key performance indicators to stakeholders/sr. leadersAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

As a Senior Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The Senior ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. About the teamAbout the TeamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of technical specialist, design and architecture experience, external or internal customer facing, complex and large scale project management experience, as well as consulting, design and implementation of serverless distributed solutions experience- 5+ years of software development with object oriented language experience and database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Join Amazon's Global Logistics team as a Data Scientist and drive operational excellence through advanced analytics. You'll leverage your passion for optimizing business processes and performance metrics to identify high-impact opportunities. In this role, you'll design and implement scalable solutions, dive deep into complex data, and communicate insights that shape the future of our global logistics network.Key job responsibilities- Design and implement data-driven approaches to support decision-making across the business- Apply a range of scientific techniques to solve complex business problems with unclear solutions- Develop and automate large-scale analyses using cutting-edge algorithms and tools- Validate findings against alternative approaches and key performance indicators- Build strong relationships with stakeholders to drive improvements and prioritize customer needsA day in the lifeAs a Data Scientist in Global Logistics, you'll start your day by reviewing the latest data trends and system performance metrics. You might collaborate with cross-functional teams to understand operational challenges, then dive into data analysis using advanced statistical methods. You'll develop models to optimize logistics processes, present findings to business partners, and work on implementing solutions that directly impact Amazon's global supply chain efficiency.About the teamOur Global Logistics Data Science team is dedicated to revolutionizing the way Amazon moves products around the world. We're passionate about leveraging data to create innovative solutions that enhance customer experience, reduce costs, and improve sustainability. Join us in shaping the future of logistics through cutting-edge analytics and machine learning applications.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 1+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 2+ years of data/research scientist, statistician or quantitative analyst in an internet-based company with complex and big data sources experience ...

We are seeking an experienced Principal Talent Management leader to join our AADA People eXperience and Technology (PXT) team. AADA encompasses four distinct businesses at the forefront of innovation - Ads, IMDb, and Grand Challenge (AIGC), Amazon Web Services (AWS) & Sustainability, Devices and Services (D&S), and Artificial General Intelligence (AGI). Ads, IMDb, and Grand Challenge (AIGC): AIGC comprises Amazon's advertising business, the popular IMDb entertainment database, and a team tackling innovative moonshot projects. As a leader, you'd have the opportunity to drive growth in Amazon's advertising offerings, leverage IMDb's vast data and audience, and work on cutting-edge solutions to global challenges.Amazon Web Services (AWS) and WW Sustainability: AWS is the world's leading cloud computing platform, providing a vast array of services to millions of customers globally. The WW Sustainability team sets ambitious environmental and social goals for Amazon and its partners, making meaningful progress on critical sustainability initiatives.Devices and Services (D&S): D&S is responsible for pioneering Amazon's consumer hardware and software products like Alexa, Fire TV, and Ring. Leadership in this area would allow you to shape the future of ambient intelligence and connected home/life experiences.Artificial General Intelligence (AGI): The AGI team has the bold mission of building transformative general-purpose AI services to benefit all of Amazon's businesses. Guiding this effort would put you at the forefront of the race to develop advanced artificial intelligence capabilities. The ability to collaborate and work effectively with and through others across the extended AADA and Amazon talent management community is critical to the success of this role. The Principal Talent Management leader must be highly skilled in communication, cross-team collaboration, and effectively driving outcomes across diverse stakeholders and partners. This role requires dealing with a high level of ambiguity and feeling comfortable operating in a space often with little direction to solve hard, complex talent and organizational business problems. You must also be an excellent operator who can break down large plans into tangible initiatives and goals, and track these closely to deliver results. The Principal Talent Management leader is a skilled communicator and facilitator, with experience driving strategic people conversations with executive level leaders. This is a great opportunity for a strong systems thinker to directly impact mechanisms we use to identify, develop, and deploy executive talent. As a senior member of the AADA PXT team, this role provides ample opportunity to design innovative solutions and regularly engage with key HR and business leaders. Key job responsibilitiesThe Principal Talent Management leader is responsible for ensuring executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon for functional roles across the organization. This includes leading the talent cadence for comprehensive succession planning, critical role mapping and talent movement across a global organization. In doing so, the Principal Talent Management leader ensures our Amazon leaders are consistently inspecting and assessing their organizational design, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Principal, Talent Management leader consults with relevant business leaders and then builds, iterates, and scales solutions to address.A day in the lifeThe Principal Talent Management leader will plan, coordinate, and facilitate executive level talent cadences, including succession planning and talent reviews. They work backwards from the needs of the business to derive talent strategies and partner with HR and business leaders to align on and execute plans. They not only run the talent cadence, they are a consultant and thought partner with the HR and business leaders regarding critical talent, succession readiness, and development planning.BASIC QUALIFICATIONS• Bachelor’s degree• 10+ years progressive in Talent Management or Human Resources.• Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity.• Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management.• Communication, coaching and influencing skills across diverse counterparts, globally. ...

Are you interested in using data analysis to identify opportunities to improve the experience of Amazon's customers? North American Sort Centers' (NASC) Strategy & Analytics team is relentlessly focused on on-time delivery. We dig deep into the details of how our complex fulfillment supply chain works and obsess over finding ways to ensure our customers get their packages on time, every time. As a Business Analyst, you will help develop analytics solutions to drive deep dives, provide insights into operational health, and develop KPIs from scratch. You will transform data into actionable business information, and will make it readily accessible to stakeholders across the organization. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program/product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytics insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on!Key job responsibilities- Work on data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Build and managing related key performance indicators (KPI's) to measure, control, and benchmark reporting processes.- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Support cross-functional teams on the day-to-day execution of new and existing programs.BASIC QUALIFICATIONS- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...