Amazon.com Services LLC

Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities. The Ad Response Prediction team in Sponsored Products organization build advanced deep-learning models, large-scale machine-learning pipelines, and real-time serving infra to match shoppers’ intent to relevant ads on all devices, for all contexts and in all marketplaces. Through precise estimation of shoppers’ interaction with ads and their long-term value, we aim to drive optimal ads allocation and pricing, and help to deliver a relevant, engaging and delightful ads experience to Amazon shoppers. As the business and the complexity of various new initiatives we take continues to grow, we are looking for talented Applied Scientists to join the team. Key job responsibilitiesAs a Applied Scientist II, you will:* Conduct hands-on data analysis, build large-scale machine-learning models and pipelines * Work closely with software engineers on detailed requirements, technical designs and implementation of end-to-end solutions in production* Run regular A/B experiments, gather data, perform statistical analysis, and communicate the impact to senior management* Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving * Provide technical leadership, research new machine learning approaches to drive continued scientific innovation* Be a member of the Amazon-wide Machine Learning Community, participating in internal and external MeetUps, Hackathons and ConferencesBASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The Geospatial science team solves problems at the interface of ML/AI and GIS for Amazon's last mile delivery programs. We have access to Earth-scale datasets and use them to solve challenging problems that affect hundreds of thousands of transporters. We are looking for strong candidates to join the transportation science team which owns time estimation, GPS trajectory learning, and sensor fusion from phone data.You will join a team of GIS and ML domain experts and be expected to develop ML models, present research results to stakeholders, and collaborate with SDEs to implement the models in production.Key job responsibilities- Understand business problems and translate them into science problems- Develop ML models- Present research results- Write and publish papers- Write production code- Collaborate with SDEs and other scientistsBASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

AEE Science and AI team is focused on advancing customer experience on 1) Expansions: building the end-to-end Day0 search relevance models (ranking and matching) for new Amazon marketplaces, 2) Exports: improving the search relevance for cross-border (exports) customers, and 3) Emerging Markets Retail Efficiency related initiatives. We focus on algorithms and machine learning model developments, and optimize for recall (completeness) and precision (accuracy), measured through Spare Result Rate (SRR) and Irrelevant Result Rate (IRR) respectively. We are also leveraging Generative AI and LLMs to improve retail operations and reduce cost-to-serve.In this role, you will leverage your expertise in machine learning, information retrieval, and natural language processing to design, implement, and optimize ranking and matching algorithms that improve user experience and satisfaction. Key responsibilities include analyzing large datasets to identify patterns and insights, developing and fine-tuning models to improve search result relevance, and collaborating with cross-functional teams to integrate these models into our search systems. You will conduct experiments to evaluate model performance, utilizing A/B testing and other methodologies to ensure continuous improvement.The ideal candidate will possess a strong background in applied mathematics, computer science, or a related field, with experience in search technologies and a passion for solving complex problems. You will have the opportunity to make a significant impact on our product by driving advancements in search relevance that directly enhance user engagement and outcomes.Key job responsibilities1. Model Development: Design, implement, and refine machine learning models for ranking and matching to enhance search relevance and user satisfaction.2. Data Analysis: Analyze large datasets to extract insights, identify trends, and inform model improvements, ensuring data-driven decision-making.3. Algorithm Optimization: Continuously evaluate and optimize existing algorithms to improve search accuracy and performance through experimentation and iteration.4. Performance Evaluation: Conduct A/B testing and other evaluation methodologies to assess model effectiveness, drawing actionable conclusions to guide further development.5. Cross-Functional Collaboration: Work closely with product managers, engineers, and UX researchers to integrate search models into production systems and align with overall product goals.6. Research and Innovation: Stay current with advancements in machine learning, natural language processing, and information retrieval to drive innovation in search technologies.7. Reporting: Document methodologies, findings, and model performance metrics, and communicate results effectively to stakeholders at all levels.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- PhD in computer science, machine learning, engineering, or related fields ...

Do you want to join an innovative team of scientists who use deep learning, natural language processing, large language models to help Amazon provide the best seller experience across the entire Seller life cycle, including recruitment, growth, support and provide the best customer and seller experience by automatically mitigating risk?Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer interactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Are you excited by the opportunity to leverage GenAI and innovate on top of the state-of-the-art large language models to improve customer and seller experience? Do you like to build end-to-end business solutions and directly impact the profitability of the company? Do you like to innovate and simplify processes?If yes, then you may be a great fit to join the Machine Learning Accelerator team in the Amazon Selling Partner Services (SPS) group.Key job responsibilitiesThe scope of an Applied Scientist II in the SPS Machine Learning Accelerator (MLA) team is to research and prototype Machine Learning applications that solve strategic business problems across SPS domains. Additionally, the scientist collaborates with project leaders, engineers and business partners to design and implement solutions at scale. The scientist focuses on components of large-scale projects, systems and products and can work independently and with the team to deliver successful solutions with medium to large business impact. The scientist helps our team evolve by actively participating in discussions, team planning, and by staying current on the latest techniques arising from both the scientist community in SPS, the larger Amazon-wide community, and beyond. The scientist develops and introduces tools and practices that streamline the work of the team, and he mentors junior team members and participates in hiring.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

This is a Department of Labor Registered Apprenticeship Program.The Amazon Economics organization is seeking highly skilled and motivated individuals to join our 2-year Pre-Doctoral Program. As an Apprentice, you will have the unique opportunity to work alongside full-time Amazon Economists and academic mentors, gaining hands-on experience in cutting-edge economic research. Key Responsibilities:* Collaborate with cross-functional teams to tackle real-world business challenges using advanced economic methodologies and large, complex data sets* Develop proficiency in economic analysis, data management, and statistical programming (Python, R, Stata)* Acquire research skills and experiences to strengthen your PhD program applicationsProgram Benefits:* Mentorship from seasoned Amazon Economists and university professors* Guidance on PhD program prerequisites and admissions coaching* Exposure to fast-paced business research lifecycle, from data collection to decision impactWe are committed to cultivating a diverse and inclusive research community. Individuals from underrepresented backgrounds are strongly encouraged to apply.To apply, please submit a single PDF bundle including: your CV/resume, academic transcripts, and a research writing sample with a personal statement outlining your research interests and career goals.The Apprenticeship Program is based in Seattle, WA.Apprenti will act as the Apprenticeship Intermediary, managing the apprentice employment process, providing pay and benefits to apprentices, maintaining documentation and fulfilling statutory reporting requirements for all apprentices registered in the Apprenti program. Amazon is responsible for providing meaningful work opportunity and providing day-to-day apprentice supervision, from instructor led training to development in on the job learning.BASIC QUALIFICATIONS- Enrolled in the final year of their bachelor’s program or have recently obtained their bachelor’s degree.- Graduate education (M.A./M.S.) and prior work experience is considered in the application process but not required.. ...

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

This is a unique opportunity for a postdoc to work on research projects that investigate state of the art NLP, IR, and LLM approaches for understanding retail products and their pricing. This will include working with billion-scale datasets and investigating how the world knowledge captured by LLMs reflects real world prices, and investigating more advanced prompting and reasoning techniques to construct large knowledge graphs that are specialized for various pricing use cases such as probabilistic price estimation, as well as error detection and correction.Key job responsibilitiesIn this role you will:• Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.• Publish your innovation in top-tier academic venues and hone your presentation skills.• Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. About the teamThe retail pricing science team is a centralized diverse team of STEM scientists that develop statistical, ML, RL, optimization and economic models that drive pricing for products sold by Amazon worldwide, as well as monitoring of prices and experimentations in pricing. The team has a dual focus on competitiveness and long term financial optimality.BASIC QUALIFICATIONSBasic qualifications include: - PhD in a relevant field, received within 2 years of starting the program- Proven publication record in Operation Research, Management Science, Statistics, Machine Learning, Computer Science, Econ, or other related technical fields- Experience in data science and quantitative research- Proficiency in technologies relevant to the subfield ...

Are you excited about using decision (optimization) and data (ML) sciences to make multi-million dollar decisions more Data, Science and Analytics Driven? Are you interested in price optimization, promotion planning and what-if simulations to enable in-period promotion and long-term financial planning? Do you want to be a part of a multi disciplinary science team focuses on tackling some of the big business problems with within the Devices business at Amazon? Then this could be the role for you!The Amazon Devices & Services Demand Planning and Product Development (DEPD) team is seeking an outstanding scientist with strong analytical and communication skills to help with pricing optimization and promotion planning for the entire Amazon device family of products and services. Amazon Devices represents a highly complex space with 100+ products across several product categories that includes Echo, Kindle, Fire Tablets, Amazon TVs, Amazon Fire TV sticks, Ring, and other smart home devices for sale both online and in offline retailers globally.We develop scalable and robust state-of-the-art deterministic and stochastic optimization models and algorithms, and what-if scenario planning simulation tools with (linear and dynamic) price optimization and promotion planning. With better price optimization and promotion planning, we manage demand and drive down promotion and supply chain costs, enabling the offer of lower prices and better in-stock selection for our customers globally.We are looking for an Applied Scientist with background in Operations Research, Optimization, Supply Chain, Industrial & Systems Engineering and/or Simulation.In this role, you will have an opportunity to both develop advanced scientific solutions, and drive critical customer and business impacts. You will play a key role to drive end-to-end solutions from understanding our business requirements, exploring a large amount of historical data, building, managing and improving optimization, simulation and HOTW decision models, building prototypes and products, and exploring conceptually new solutions, to working with partner teams for prod deployment that will be used primarily for Promotion Optimization and Scenario Planning Capabilities for in-period promotion, and long-term financial planning. You will collaborate closely with scientists, engineering peers as well as business stakeholders. You will be at the heart of a growing and exciting focus area for Amazon Devices and Services.You are an individual with outstanding analytical abilities, excellent communication skills, and are comfortable working with cross-functional teams and systems. You will be responsible for researching, prototyping, experimenting, analyzing prescriptive optimization models and developing smart automation solutions.Key job responsibilities- Research, design, prototype, experiment and implement advanced optimization algorithms and models to address challenging business problems by using modeling languages such as Python; participate in the production level deployment- Collaborate with cross-functional teams including product management, marketing, and operations to translate model insights into actionable business strategies- Develop and maintain optimization frameworks, libraries, and tools to enable scalable and efficient optimization and automation capabilities - Analyze optimization results, identify bottlenecks, and continuously improve the performance and accuracy of optimization models - Stay up-to-date on the latest academic research and industry best practices in optimization techniques and tools, and identify opportunities to apply new approaches- Create and track accuracy and performance metrics (both technical and business metrics)- Create, enhance, and maintain technical documentation, and present to other scientists, engineers and business leaders- Drive best practices on the team; mentor and guide junior members to achieve their career growth potentialA day in the lifeOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamThe vision for Cognitive Science Team is to deliver science-enabled HOTW demand planning and shaping solutions for Devices Product Lines to support our partners’ decision making processes. We will accomplish our vision by (1) utilizing accelerated applied science with optimization, simulation, scenario planning, Machine Learning and Generative AI (in 2025), (2) performing rapid research & innovation, developing incremental products, and automating processes, (3) developing optimized price and promotion planning, (4) developing high confidence long-lead time marquee unit demand forecasts for Amazon Devices.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in optimization: linear, non-linear, mixed-integer, large-scale, network, robust, stochastic and/or dynamic ...

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud?Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems?Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day.Key job responsibilitiesUse machine learning and statistical techniques to create scalable risk management systemsLearning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trendsDesign, development and evaluation of highly innovative models for risk managementWorking closely with software engineering teams to drive real-time model implementations and new feature creationsWorking closely with operations staff to optimize risk management operations,Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementationTracking general business activity and providing clear, compelling management reporting on a regular basisResearch and implement novel machine learning and statistical approachesBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you passionate about innovating and delivering shopping experiences that empower every Amazon customer based on their unique shopping intent? Are you looking for new challenges and solving hard problems while using top-notch LLM and GenAI techniques? Join us and you'll help millions of customers to make informed purchase decisions from a multi-billion product selection!Key job responsibilitiesYou’ll be utilizing your Generative AI, time series and predictive modeling skills, and creative problem-solving skills to drive new projects from ideation to implementation. You will lead efforts in foundational models to develop new approaches to Personalization, and provide opportunities for scientists and engineers to invent and implement scalable ML recommendations supporting new Customer Experiences. Your science expertise will be leveraged to research and deliver often novel solutions to existing problems, explore emerging problems spaces, and create or organize knowledge around them. You’ll publish papers and file patents. And you’ll work closely with engineers to put your ideas into production. You will participate in the Amazon ML community by authoring scientific papers and submitting them to ML conferences. About the teamThe Discover Innovation team is dedicated to assisting customers in fulfilling their shopping objectives and empowering other Amazon teams by leveraging our deep understanding of customer intent. Our team’s mission is to delight customers by helping them discover the right content at the right time, tailoring the shopping experience to the customer’s intent and unique shopping objectives. We are a team of dedicated Scientists, Engineers, and Designers working together to deliver new, personalized shopping experiences. In tailoring the shopping experience to each customer’s intent, we envision operating seamlessly across Amazon as a talented personal shopping assistant — a partner that is trusted, knowledgeable, and understands your unique preferences. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics' full-time opportunity will be based out of the Greater Boston Area or the Greater Seattle Area. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.A day in the lifeAs a Software Engineer, you will:- Identify and develop software solutions to current business problems- Work with your manager and team to create milestones and deliverables- Participate in daily scrums and reviews with development teams- Develop documentation and lead reviews with other engineers- Write code and unit tests and integrate code with other software and hardware components- Prototype and test concepts or features, both through simulation tools and emulators and with live robotic equipment- Work directly with customers to test software prototypes and incorporate feedback- Utilize Amazon Robotics and Amazon engineering tools, processes and technologiesBASIC QUALIFICATIONS- Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design- Bachelor's degree in computer science related fields OR 1+ years equivalent experience in software development - Graduation date is before June 2025 ...

At Amazon Robotics, we design advanced robotic systems capable of intelligent perception, learning, and action alongside humans, all on a large scale. Our goal is to develop robots that increase productivity and efficiency at the Amazon fulfillment centers while ensuring the safety of workers.We are seeking an Applied Scientist to develop innovative and scalable solutions in motion planning for complex robotic systems. In this role, you will collaborate with a world-class team of experts in perception, machine learning, motion planning, and feedback controls to innovate and develop solutions for complex real-world problems.As part of your work, you will investigate applicable academic and industry research to develop, implement, and test solutions that support product features. You will also design and validate production designs. To succeed in this role, you should demonstrate a strong working knowledge of physical systems, a desire to learn from new challenges, and the problem-solving and communication skills to work within a highly interactive and experienced team. Candidates must show a hands-on passion for their work and the ability to communicate their ideas and concepts both verbally and visually.Key job responsibilities- Develop and optimize motion planning and trajectory generation algorithms for various robotic applications- Design and implement real-time control strategies for closed loop robotic systems- Conduct simulations and experiments to validate the performance of motion planning algorithms- Collaborate closely with software engineering teams to ensure scalable, real-time implementation of algorithms- Partner with cross-functional engineering teams to deploy algorithms from initial prototyping to production-level implementationA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience programming in Java, C++, Python or related language- 3+ years of building machine learning models or developing algorithms for business application experience- Experience applying theoretical models in an applied environment- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 3+ years of industry or academic research experience in applied research and development in robotics, with a focus on motion planning for robotic systems. ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building the value of Amazon Business as we bring digital transformation to procurement for our Startup customers and empower smarter business buying. Key job responsibilities• Effective territory planning for engaging with customers and new prospect personas to drive adoption of Amazon Business, drive sales engagements, and hit revenue target • High activity and strategic prospecting into decision makers within territory to drive discovery meetings and identify selling opportunities• Balance selling through personas already engaged with Amazon Business with true net-new selling motions with executive decision makers currently not involved in deployment of Amazon Business • Accurately qualify opportunities through effective discovery, often multi-threading opportunities with separate discovery per decision making persona • Reliable and consistent pipeline management, including weekly reporting, proper staging of opportunities, updated notes, and sharing of learnings from engagements• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges. Builder mentality helping shape the future of how Amazon Business solves challenges specific to Startup customers in hypergrowth mode. • Strong executive presence, clear and effective communication (both verbal and written) as you will be primarily working with and reaching out to C-Suite, Owners, and Founders. • Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsA day in the lifeMix of existing account and new account maintenance/outreach. • 2+ customer facing meetings/day to support with any and all account related questions, while uncovering opportunities to grow our partnership through addressing their pain-points.• Responding to emails and following up on support tickets on behalf of our customers. • Heavy prospecting (phone, email, social media platforms) with the goal to book meetings to pitch AB as a solution for procurement needs. About the teamThe Amazon Business Startup team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Hypergrowth/Startup sector. The ideal candidate will have excellent consultative selling skillset and experience, an ability to effectively navigate complex sales cycles, and a proven track record of meeting and exceeding quota and revenue targets. We are looking for an ambitious and strategic Account Executive that will be responsible for prospecting and winning new business. The candidate should display excellence in territory planning, prospecting, discovery and qualification, pipeline management, driving engagements to successful completion, and a history of exceeding sales targets. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

Amazon is looking for a talented Postdoctoral Scientist to join our Seller Fees Science & Tech team for a one-year, full-time research position. Postdoctoral Scientists will drive data-driven innovations in the seller fee domain for our EU marketplace. In this role, you will have the opportunity to:Leverage economic methods like modeling and impact estimation to address key issues using large, real-world datasets;Partner with PMs and BAs to identify data and define metrics evaluating business initiatives and making recommendations;Execute from idea to implementation as an integral part of cross-functional teams;Thrive in a highly complex and fast pacing environment.Participate in research activities, including publishing papers, attending conferences, and collaborating with academic institutions to advance the state-of-the-art in relevant fields. Key job responsibilitiesIn this role you will:Build causal inference modeling to evaluate the effects of policy changes, such as fee adjustments and new fee structures, on seller behaviors and business metrics;Analyze how sellers and key outcomes are impacted by variations in growth strategies;Design experiments to measure pilot programs and support scaling-up effort;Synthesize learnings from past policy changes into critical insight to help the business develop new strategies and make science-based decisions.Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.Publish your innovation in top-tier academic venues and hone your presentation skills.Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. About the teamThe Fee Science Team works on science, economic, machine learning, and data engineering projects for Selling Partner Services and third-party fees. Our projects include causal modeling and impact of structural changes, models that support fee integrity, business analytics, and a comprehensive set of data sources and pipelines.BASIC QUALIFICATIONSBasic qualifications include: - PhD in a relevant field, received within 2 years of starting the program- Proven publication record in Operation Research, Management Science, Statistics, Machine Learning, Computer Science, Econ, or other related technical fields- Experience in data science and quantitative research- Proficiency in technologies relevant to the subfield ...

Amazon has the world’s most complex supply chain: we fulfill global demand for hundreds of millions of products at lightning fast delivery speeds. A core part of the operations is forecasting: We forecast the demand of hundreds of millions of products up to a year into the future. The forecasts are used to automatically order hundreds of millions worth of inventory weekly, decide where to place that inventory, and to establish labor plans for hundreds of warehouses.The Applied Scientist II will work with the Supply Chain Optimization Technologies (SCOT) Forecasting team and both business and engineering stakeholders worldwide to develop state of art machine learning models to forecast inbound shipment. The scientist develops novel algorithmic architectures, toward the ultimate goal of accurately predicting when and how Amazon receives shipments of millions of products world-wide. This drives down costs and enables the offer of lower prices and better in-stock selection for our customers.Working collaboratively, you will develop solutions to complex problems, such as designing the next generation of algorithms. As an Applied Scientist, you will continue to contribute to the research community, by working with other scientists across Amazon, as well as collaborating with academic researchers and publishing papers. Within SCOT Forecasting, our Science community values teamwork and recognizes the need to take chances and try new ideas that may fail. Furthermore, our builder culture means that Scientists and Software Development Engineers work closely together to invent and construct at a massive scale. Your work can be part of Amazon production system and result in concrete business impact. Key job responsibilities- Design, implement, and evaluate innovative models, agents, and software prototypes.- Collaborate with a team of experienced scientists to drive technological advancements.- Develop novel solutions to complex business problems in collaboration with partner teams.- Constructively critique peer research and mentor junior scientists and engineers- Contribute to Amazon's global science community through collaboration and publication of groundbreaking research.About the teamSupply Chain Optimization Technologies (SCOT) owns Amazon’s global inventory planning systems. We decide what, when, where, and how much we should buy to meet Amazon’s business goals and to make our customers happy. We decide how to place and move inventory within Amazon’s fulfillment network. We do this for hundreds of millions of items and hundreds of product lines worth billions of dollars of world-wide. Venturing beyond traditional operations research methods for sequential decision-making in inventory planning. The team combines empirical research and real world testing, backed by a robust theoretical foundation. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Interested in helping build Prime's content and offer experimentation system to drive huge business impact on millions of customers? Join our team of Scientists and Engineers developing algorithms to adaptively generate and experiment on new content, personalize, and optimize the customer experience with Amazon Prime. This includes identifying who our customers are and providing them with personalized relevant content. As an ML lead, you will partner directly with product owners to intake, build, and directly apply your modeling solutions.There are numerous scientific and technical challenges you will get to tackle in this role, such as adaptive experimentation, structured multi-armed bandits and its application to various types of experimentation and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from LLM's, Gen AI, deep learning, multi-armed bandits, optimization, and RL.As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of.You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various ML algorithms and techniques (Random Forests, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning, LLM's), and statistical modeling techniques.Major responsibilities - Build and develop machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Bandits and Reinforcement Learning for Experimentation and Optimization Systems. - Develop offline policy estimation tools and integrate with reporting systems. - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesThe UX team seeks a UX Co-op who is passionate about applying user-centered methods to real world product development. Qualified candidates are passionate about implementing design thinking and user-centered methods as an integrated part of an interdisciplinary product team. A successful candidate is curious and driven, with a proclivity to show designs, diagrams, and visual representations of both problems and solutions as they work toward understanding both the problem and the solution.As a UX Co-op, you may:- Collaborating with software and hardware development teams to develop user-centered design plans that meet business, user, and technical constraints and needs- Prioritize key features to meet user needs- Generating mockups of various levels of fidelity, from workflows to pixel-perfection- Test and validate designs throughout the design process - Contribute to the maintenance of a design systemAbout the teamThe UX team is involved with all user-facing products and systems developed at AR. These range from dashboards and monitoring displays that keep operations managers informed, to command panels that enable interaction with and diagnostics of manipulation arms for maintenance engineers, to workstations that empower associates to perform their duties in a safe, ergonomic, intuitive, and rewarding manner, to the handheld devices that alert associates to the tasks that most need their attention. We develop design artifacts to represent these user needs, design systems to empower scalable and usable interface development, and validation strategies to ensure AR products measurably improve user performance and experience.BASIC QUALIFICATIONS- Currently enrolled in Bachelor’s, Master’s, or higher in Human-Computer Interaction, Computer Science, Design, or other equivalent discipline- Must be eligible and available for a full-time (40h /week) 5-6 month internship, in-person in 2025- Design experience- Experience with Qualtrics or similar survey design tools ...

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in solving business problems through machine learning, data mining and statistical algorithms ...

The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML and customer experience initiatives while maintaining an optimal SX as we grow.The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. The role also includes oversight of controls for the INFORM Consumers Act (for US customers) as well as oversight of tax compliance and other seller experience initiatives for the Americas. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations• Continuously develop and enhance the tax compliance and seller experience processes and controls for sellers in the Americas• Own the design and implementation of enhancements to AML customer due diligence, reporting capabilities, and overall SX• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Experience with AML-related technologies, data analytics, and automation ...