Amazon.com Services LLC - A57

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. As an intern, you will have the opportunity to gain a comprehensive understanding of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational learning initiatives. Throughout the program, you will learn how to effectively implement safety improvements, identify compliance issues, and recognize opportunities for safety enhancements at your assigned site. Working alongside various safety leaders and stakeholders, you will contribute to creating and maintaining a safe workplace within our Network Distribution Centers. Upon completing your internship, you will be required to present a safety research paper and share the findings of your project with the leadership team. This will allow you to demonstrate your understanding of safety principles and showcase your valuable contributions to promoting a culture of safety within Amazon.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Interns, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions. You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers. It’s important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network) Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address. PLEASE NOTE: For this role, it is essential to have the flexibility to relocate during the summer, as candidate placements will be prioritized based on business requirements. While we take into consideration the placement preferences of candidates, our recruiters will make their best efforts to accommodate location requests. For qualified candidates, we provide relocation and housing assistance to support the transition to the designated work location. Our aim is to ensure that candidates have the necessary support to successfully settle into their new work environment.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all WHS interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Job Elements:Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 40 hours per week• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsPlease note, while the pay range of the role is listed below, this position’s salary is non-negotiable based on geographical market.Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Applicants who apply for this job will allow Amazon to process your application in a centralized hiring system that considers you for other similar openings as well.Key job responsibilities• Work with various Workplace Health and Safety Teams and other WHS interns on a safety related project• Research, interpret and share data to support a safety related recommendation as part of your final project that will be presented to senior leadership. • Assist in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes (first mile, middle mile, and last mile) of Amazon’s fulfillment infrastructure • Learn about and work with other functional teams (Operations, RME (Reliability Maintenance & Engineering), Central Teams, Human Resources, Transportation Operations, and others) in the planning and execution of your assigned project. • Develop and expand your professional network by participating in WHS Intern activities and eventsA day in the life• The summer term is full-time (40 hours a week) and lasts 10 weeks during the summer of 2025 (Colleges and Universities where 12 weeks are required for graduation will work directly with a recruiter if extended an offer). Start dates are offered in May and June.• As a part of the Workplace Health and Safety Specialist (WHS) internship program, you will learn how to improve the safety and efficiency of our work style processes. • Onboarding will include OSHA10, First Aid/CPR/AED certification, technical writing and intro to project management training.BASIC QUALIFICATIONS• Currently enrolled in a Bachelor’s degree with an expected completion date between December 2025 and August 2026 ...

Are you interested in helping Amazon ensure that customers make great purchase decisions and enable the world's most recognized Brands using Amazon to have the best experience listing and selling their products? The Automated Brand Protection team designs and builds high performance software systems using machine learning that identify and prevent abuse on behalf of brand owners worldwide. We are looking for a Program Manager to join the Amazon Brand Protection (ABP) team to help us to continue to scale across our stores Worldwide.This is a global role that might include interaction with brands, operational teams and stakeholders in countries outside of the United States, requiring an ability to communicate effectively and understand the different needs of global customers. You should have experience leading key initiatives, from conception to launch in a rapidly evolving environment. As a program manager, you will be adding critical value by helping our organization operate at scale.Key areas of ownership include:> Driving continuous improvement in the ABP process to support global away team feature requests in post-purchase products, globally.> Build new mechanisms to enable coordination and scale for ABP to support new marketplace launches and cross-team initiatives> Build new program mechanisms to manage cross-Amazon rapid experimentation in the brand protection space.> Identify operational gaps, build new processes with stakeholders, create a Standard Operating Procedure (SOP) from the processes, and obtain approvals for the SOP for products and new business models> Take a bird’s eye view “Big Picture”, overseeing and ensuring integration between the specific Process and other processes> Ensure proper Key Performance Indicators are set and measured to determine the impact of process changes> Write clear and detailed SOPs and functional requirementsKey job responsibilities• Drive end-to-end high impact and high visibility programs that impact pricing and thereby customer experience on Amazon• Collaborate with Tech, Product, Operations and Category teams to ensure timely deliverables for key projects• Analyze data and dive deep into processes to derive business critical insights for enhancing systems• Write compelling business documents and drive outcomes for Senior Leadership at Amazon• Build a data oriented culture, adopt technical solutions and drive process improvement projects to achieve operational and business goals.A day in the lifeAs a Program Manager, you will be working on high impact, high visibility programs that directly impacts our customers. You will be required to ideate, analyze data, generate insights, develop proof of concepts, write compelling business case and gain agreement from Leaders across levels & functions, implement the solution. You will be required to collaborate with leaders from Tech, Operations, Business, Finance, Legal teams to drive the programs from ideation to implementation effectively.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon's Traffic Engineering organization plays a crucial role in safeguarding Amazon websites (including subsidiaries) and protecting shoppers' trust and privacy. Our team is at the forefront of defending against programmatically engineered traffic, known as bots, through a sophisticated layered defense strategy. We are committed to ensuring the security and integrity of Amazon's digital presence, thereby maintaining the trust of millions of customers worldwide.We are seeking an exceptional Principal Technical Program Manager to spearhead our strategic initiatives in defending Amazon's websites and domains against DDoS attacks while driving our advanced bot detection and mitigation efforts. As the Principal TPM leading Amazon's robot and DDOS mitigation efforts, you'll be at the forefront of combating sophisticated threats using cutting-edge technologies. You'll have the autonomy to shape and drive a critical security program that directly impacts Amazon's global operations and millions of customers. This role will position you as an innovation leader, spearheading the implementation of emerging technologies like ML, AI, and LLMs in cybersecurity. You'll collaborate with top talent across Amazon and AWS, broadening your expertise and network within one of the world's leading tech companies. The dynamic nature of the threat landscape ensures continuous learning and growth, keeping your skills sharp and relevant. By taking on this challenge, you'll not only contribute to protecting one of the world's largest e-commerce platforms but also position yourself at the cutting edge of cybersecurity innovation.Key job responsibilities- Lead the development and execution of a comprehensive multi-year strategy to combat bot and DDOS attacks across Amazon's retail websites.- Implement a layered defense approach, coordinating efforts across edge, border, and origin services for traffic tagging, classification, and prioritization.- Drive cross-functional collaboration with AWS and industry partners to stay ahead of emerging threats and implement cutting-edge solutions.- Spearhead the adoption of emerging technologies such as ML, AI, and LLMs in our security infrastructure.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

The Amazon Financials Foundation Services (AFFS), a division within Amazon’s eCommerce Services Organization (eCS) is an innovator in business systems integration and defining the future of financial accounting at Amazon scale. Our systems are advancing one of the world's most scalable, reliable, and secure e-commerce ecosystem and responsible for processing hundreds of billions of dollars in transactions, in multiple currencies and countries. We are at the center of Amazon’s key initiatives and fueling the growth of Amazon’s businesses worldwide by constantly raising the bar on the speed at which business teams can integrate with our systems. We are working on leveraging AI/ML techniques (including unsupervised techniques and Large-Language-Models) to reduce the time Finance Operations teams and Accountants spend time on monthly financial data analysis process.Key job responsibilitiesAs an engineer in AFFS, you will be part of a team of high performing engineers to build, scale, monitor, and optimize services that are the foundation for Amazon's financial reporting. We reliably handle data in high volume and velocity. You will interface with teams and systems inside and outside of our org including Business Systems, Financial Systems, and Accounting. Our mission is to provide a world-class customer experience through scalable and robust software.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Want to lead and build a team which enables never been done before customer experiences at scale? Our work runs across the Amazon.com sites, shopping app, and Fire TV.We are the engineering team behind Brand Innovation Lab, Amazon's award winning advertising team. Specifically, our vision is to enable every developer and creative to do their best work. Not limited by capacity, but only by their imagination.Key job responsibilities- Manage a software development team- Drive strategic planning and project execution- Drive a culture of continuous improvement- Collaborate with engineers and other managers to architect and deliver the best solution for both our shopping and advertising customers- Ensure your systems are stable and can scale to support a growing business- Recruit, hire, and develop top talentBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.Key job responsibilitiesYou design and deliver technology solutions which solve difficult business problems. You identify and solve ambiguous problems, architectural deficiencies, or areas where your team’s systems hinder the success or innovation of other teams.You work autonomously, but may seek direction at times from peers and your manager. You consider the legacy of the systems you build with your team and how they will scale and evolve over time. Your solutions are pragmatic, efficient, and cost-effective. You make appropriate trade-offs and re-use or extend prior work where possible. You thoroughly test your work. You consistently write clear, accurate, and concise documentation for your own solutions and improve your team’s existing documentation.A day in the life- Build, and maintain automated tests for various DSE services- Build and maintain system diagnostics for various DSE hardware products- Actively participate in software and system design reviews- Participate in the team on-call rotation where you will triage, communicate status, escalate, and remediate critical issues quicklyAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the team- Our customer is the business. We obsess over the end user experience, but we build our strategy based on the business's requirements- We provide solutions to our customers initiatives, not barriers. However, we cannot allow them to make poor decisions, especially in employee safety and information security- We have a requirement for "zero-touch" deployment and support for all operational technology- Our organization is an incubator for Amazon tech talent. We encourage and celebrate upward and lateral movement internally and externally for our talentBASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience building services using AWS products ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Amazon Games is seeking a highly effective Senior Machine Learning Scientist to build and integrate novel ML, RL and Generative AI (Gen AI) approaches into our game pipelines and customer experiences. In this role, you will work closely with our game development studios and operations teams to research and develop generative AI-powered tools, pipelines and features across Amazon Games.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Drive the research, implementation, and productionizing for ambitious and complex AI/ML initiatives for Amazon Games.- Collaborate with game team engineers, designers and artists to design, develop, and integrate new generative AI tools into developer workflows.- Proactively identify and solve problems that affect the quality of life for players, operations, and other developers.- Stay up to date with and analyze the latest advancements, in generative AI technology, and continuously improve product features where meaningful improvements in cost, scalability, quality, or functionality can be achieved.- Consult and contribute to evaluations of other internal or 3rd ML, RL and Gen AI services that could be leveraged by the project or the organization.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- Master's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- 6+ years of applied research experience- 3+ years of experience in mentoring junior colleagues or contributing as a leader by interviewing, managing a team or similar- 1+ years of experience in Game development (or similar entertainment field) including working with game designers and artists ...

At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you are considering taking your career to the next level and would like to work in a fast-paced, innovative environment, this is your chance to make history by joining Amazon’s Escalation Team.In this role you will be part of the Registration and Compliance Shared Services VCIM team, responsible for resolving Executive and Legal escalations, supporting new launches, gathering information for process improvements across multiple functions for all our worldwide regions and employees.Key job responsibilitiesKey Responsibilities:• Supporting Stakeholders with both Legal and Executive escalations • Learn new skills/processes and provide cross skill/cross site/cross region supports• Respond to Executive / Legal escalations requests in real time providing education to them with the goal of achieving first contact resolution, as well as a remarkable, reproducible customer experience. • Process Improvements: Identifies Seller, Compliance and Investigator/Associate success barriers, provides solutions, and drives change through business improvement initiatives. Should also possess great deep dive skills to identify the root cause on audits or CXT/ACES related work.• Partner with leadership and stakeholders across operations, technology, and product teams to ensure quick customer resolution on high priority escalations from Senior Vice Presidents (SVP) and Chief Executive Officers (CEO).• Conduct deep dive analysis to identify root causes of issues, brainstorm short and long-term solutions, lead stakeholder meetings to prioritize and align on implementation timelines, and finalize RCA (root cause analysis) write-ups, and corrective and preventive actions for SVP and CEO escalations.• Perform impact analysis on identified preventatives and collaborate with product, technology, and operations teams to present solution documents.• Provide guidance, support, mentoring, and training to team members as needed to help them develop their skills and knowledge.A day in the lifeIndividual will be accountable for responding and solving executive, legal, PR and regulatory escalations within a defined SLA as per target. Individual should demonstrate excellent functional skills and the ability to work independently while using departmental resources, policies and procedures. Maintains a positive and professional demeanour, always portraying the company in a positive light and effectively managing sensitive issues.About the teamThe R&C escalations team is part of the wider Customer Trust and Partner Support (CTPS) vertical. The primary function of this escalations team is to own the end-to-end resolution of escalations pertaining to the registration and verification process that have been escalated to, or by, senior leadership (L8 Amazonians and above). We provide detailed write-ups where required within an SLA of 10 business days. We strive to salvage the customer experience by working quickly to rectify mistakes that have been made in the past and seek to find effective, scalable solutions to prevent similar issues from arising among the general seller population. We work closely with our colleagues in Executive Seller Relations, Program team, APE and APUK Compliance and SPIM to identify common issues, bridge gaps and close incomplete channels, with the ultimate aim of enhancing customer experience.BASIC QUALIFICATIONS• Bachelor's degree in a related field or equivalent experience.• Proven experience in handling legal and executive escalations• Strong analytical and problem-solving skills, with the ability to deep dive into issues and identify root causes.• Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels.• Ability to work collaboratively across teams and regions to drive change and implement solutions.• Strong organizational skills and attention to detail to manage multiple escalations and projects simultaneously.• Ability to adapt in a fast-paced and dynamic environment.• Proficient in using various software applications and tools for data analysis and reporting. ...

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. As a Software Development Engineer on the Detail Page Sponsored Products Allocation and Pricing team, you'd work with Product Managers and Applied Scientists to design and build mechanisms to optimize how the auction makes trade-offs between publisher, advertiser and shopper concerns. You’ll build technical solutions to solve complex business optimization problems. How do we get click and impression data into our systems in real-time to dynamically adapt which ads we show? How do we model and translate seemingly intangible concepts like relevance into economic terms? How do we solve picking thousands of ads to slot in dozens of possible places on the page and do this billions of times a day within a few milliseconds? A successful candidate will be highly analytical and self-driven. They will be able to handle a high degree of ambiguity. They can identify problems, design and implement solutions and monitor and maintain them. Key job responsibilities- Continuously work to understand our customers and our business- Architect and design ad serving systems that solve real-world customer use cases- Implement AWS-based solutions and machine learning infrastructure to optimize allocation and pricing of Sponsored Products on the Detail Page- Integrate your solutions with high volume and low latency distributed systems- Measure the impact and customer response to your solutions through rapid experimentationBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you passionate about automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, Natural Language Processing, and Recommender systems? We have a team of experienced scientists with a critical business mission making revolutionary leaps forward in these spaces. On this team you will work with large multimodal datasets to build generative and discriminative models for optimizing large-scale manufacturing and fulfillment processes, analyze and model customer reading behavior to measure engagement and detect risks, and build AI-based systems for helping indie authors make their businesses successful.This will involve combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture.As a Senior Applied Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with large distributed systems of data and providing technical leadership to the product managers, teams, and organizations building machine learning solutions. You will be tackling Machine Learning challenges in Supervised, Unsupervised, and Semi-supervised Learning; utilizing modern methods such as deep learning and classical methods from statistical learning theory, detection, estimation. Senior Applied Scientists are specialists with the deep expertise to drive the scientific vision for our products. They are externally aware of the state-of-the-art in their respective field of expertise and are constantly focused on advancing that state-of-the-art for improving Amazon’s products and services. Come join us as we revolutionize the book industry and deliver an amazing experience to our Kindle authors and readers.Key job responsibilitiesGreat candidates for this position will be experts in the areas of data science, machine learning, computer vision, optimization, NLP, or statistics. You will have hands-on experience with multiple science initiatives as well as be able to balance technical leadership with strong business judgment to make the right decisions about technology, models and methodological choices. You will strive for simplicity, and demonstrate significant creativity and high judgment.About the teamKindle Direct Publishing (KDP) and Print On Demand (POD) have empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is powerful, yet simple to use and accessible to all. We focus on building systems that enable authors to design high quality digital and print books, reaching readers all around the world. This role will help ensure we maintain the trust of both our Authors and Readers by ensuring all books published to Amazon meet our standards.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Amazon’s Cross Channel Marketing Team (XCM) is looking for an organized and detail-oriented Budget and Billing Operations Manager to support our finance operations in partnership with our global Finance teams, accounting teams, agency partners, and global stakeholders. This role will be responsible for the management of our global media budgets for global locales (EU, APAC, MENA), alongside cross functional leadership, and external partners. They will manage vendor onboarding and relationships with frequently utilized agencies and streamline billing across multiple locales when possible. The primary functions of this role include budget management, billing processes, and forecast/ planning mechanisms, as well as managing the day-to-day workflows related to purchase orders, accruals, invoice management, and reporting. This role will participate in month/ quarter end close mechanisms, and align with stakeholders and finance teams to participate in annual operational plans. At this time, XCM is managing through significant change in our agency partners, which enables opportunities to streamline and create consistency with our approach to budget and billing management. This role will be involved in the audit and change management to redefine our current billing and budgeting workflows. They will provide centralized support for reporting and processes across multiple lines of business to scale efficiencies. A successful individual in this role will remain adaptable within the current and future state of Budget and Billing operations within XCM. They will focus on understanding our current state, and assist in the transition of our processes or mechanisms to the new ways of working as of 2025. This role will leverage current tooling and look for stronger automation opportunities across budget tracking, as well as focus on Diving Deep and building trust with their working teams and have a strong Bias for Action to proactively solve locale specific challenges with a global mindset. Key job responsibilities• Collaborate with XCM global cross -functional business, finance, and agency partners for alignment on processes and budget roll-ups, with shared responsibility on solutions • Supports XCM business partners across media buying and activation and priority programs in their budget management and monthly billing and accrual cycles • Directly manages the budget for multiple XCM locales in the Americas, including; confirming correct purchase order details, invoice support, budget tracker management and reporting, monthly accrual support via billing statements and registers, and issue resolution across related billing or budgets• Participates in Monthly and Quarterly financial mechanisms with our finance partners and accounting teams, and communication with various business partners if added commentary or clarity is required• Identifies opportunities for short and long-term operational process improvements across our financial operations, and collaborates with impacted teams on solutions• Develops or revises process documentation, SOPs, and training materials as needed• Vendor or agency partner management, including; onboarding, participating in weekly to monthly status mechanisms, quarterly improvement offsites, and monthly or quarterly business reviews (MBR/ QBR) as needed • Scale to provide centralized billing, reporting, and/ or operations support across multiple Amazon organizations as neededBASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience managing or working within cross-functional marketing and creative teams- 3-5+ years of experience directly managing regional and/or global budgets- Experience participating in standard financial operating procedures, including; Month End Close, Quarter End Close, forecasting for quarterly guidance and variance commentary/ justification- Comfortable presenting to stakeholders with verbal and written communication- Passion for mechanisms, problem solving and streamlining workflows- A track record of inventing and simplifying processes in cross-functional capacities ...

Amazon Advertising seeks a strategic business partner to provide data insights to its Ads Sales Team responsible for influencing new ad product and feature development. We are looking for a top analytical mind to develop key performance indicators to provide guidance for new sales initiatives and product feature launches.This role will work closely with both Sales and Product stakeholders to determine the long-term strategy on how best to delight Amazon's customers and drive long-term success.A successful candidate will embrace ambiguity and combine deep analytical skills with strong business acumen to deliver results in a fast-paced environment.Key job responsibilitiesManage and execute entire projects or components of large projects from start to finish including project management, data gathering and analysis, problem solving, and clear communication of insights and recommendations.Develop quantitative models necessary for evaluating technology product/feature adoption.Build, iterate, and automate financial reports, metrics, and scorecards to support short and long-term planning while working closely with Business Intelligence Engineers (BIE).Provide financial reporting on the performance of the business and contribute deep-dive analyses and insights for Weekly/Monthly/Quarterly Business Reviews.Partner with cross functional teams such as Product, Sales, Analytics, and broader Finance teams for automation and scalability.Audit business/financial performance regularly and coordinate with other stakeholder teams including Product and partner Finance teams.Provide strategic support to Stakeholders to aid in prioritization of focus to deliver key business objectives. A day in the lifeThe successful candidate will be comfortable with ambiguity and have highly respected business acumen. This role partners directly with cross-functional leadership and multiple Advertising Finance teams, and requires a combination of strong communication and technical skills.About the teamThe Sales and Partner Enablement (SPE) org drives product and program initiatives that make it easier for Sales to engage with and deliver on advertiser and agency needs.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

The Seller Insights and Planning team’s mission is to make FBA the best place for sellers to both thrive and delight customers. We achieve this through identifying opportunities to address seller pain points, optimizing our services to reduce seller effort, eliminating the defects that lead to seller costs, and orchestrating initiatives across business, technology and operations that simplify the seller experience.As a Data Engineer in this role, you’ll have an opportunity to design, develop, and maintain a data lake that supports engineering, product, and business teams internationally within the Worldwide FBA business. Achieving this will require developing scalable data pipelines and systems that enable efficient and reliable data processing and integration from multiple sources owned by teams distributed internationally. Collaborating closely with cross-functional teams, you will need to determine engineering requirements and implement solutions that support our business intelligence and analytics initiatives, particularly focused on Worldwide FBA performance. The ideal candidate will be technically proficient (at the Data Engineering Coding bar), possess a strong background in data engineering, and have a deep understanding of data architecture. Key job responsibilitiesDesign, build, and maintain scalable and robust data pipelines for extracting, transforming, and loading (ETL) data from various structured and unstructured sources.Develop solutions to integrate data from multiple internal and external sources, ensuring accuracy, consistency, and reliability. Manage data storage solutions to optimize performance and cost-efficiencyDesign and implement efficient data models and schemas for business intelligence, analytics, and reporting. Ensure these models are optimized for performance, scalability, and accessibilityCollaborate with data analysts, BI engineers, software developers, and other stakeholders to understand data needs and provide solutions aligned with business requirements. Engage in cross-functional projects to support WW FBA initiativesImplement and maintain data validation processes to ensure high data quality and integrity. Establish data governance frameworks to enforce data security, privacy, and compliance standardsMaintain comprehensive documentation of data architecture, pipeline designs, and data models. Promote and enforce best practices for data engineering within the teamBASIC QUALIFICATIONS- Bachelor's degree in quantitative study such as Computer Science, Computer Engineering, Mathematics, or equivalent experience- 3+ years of data engineering experience- 3+ years of writing advanced SQL queries- Experience with data modeling, warehousing, and building ETL pipelines- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, R, or NodeJS- Proficiency in written and verbal communication skills including comfortability communicating and presenting to senior leadership ...

Amazon Advertising is dedicated to driving measurable outcomes for brands, authors, and entrepreneurs. Our ad solutions leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys.We are looking for a top analytical mind to develop a deep country understanding, create key performance indicators, provide guidance to optimize upcoming investments, and measure results of recent initiatives.The successful candidate will be comfortable with ambiguity and have highly respected business acumen. This role partners directly with cross-functional leadership and multiple Advertising Finance teams, and requires strong communication and technical skills.Key job responsibilities* Provide strategic support to key Growth Sales initiatives and investments* Build, iterate, and automate financial reports, metrics, and scorecards to support short and long-term planning* Own weekly, monthly, and quarterly reporting of Financial performance for newly launched initiatives* Ad hoc business supportBASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of tax, finance or a related analytical field experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of creating process improvements with automation and analysis experience ...

Are you passionate about automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, Natural Language Processing, and Recommender systems? We have a team of experienced scientists with a critical business mission making revolutionary leaps forward in these spaces. On this team you will work with large multimodal datasets to build generative and discriminative models for optimizing large-scale manufacturing and fulfillment processes, analyze and model customer reading behavior to measure engagement and detect risks, and build AI-based systems for helping indie authors make their businesses successful. This will involve combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture.As an Applied Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with large distributed systems of data and providing technical leadership to the product managers, teams, and organizations building machine learning solutions. You will be tackling Machine Learning challenges in Supervised, Unsupervised, and Semi-supervised Learning; utilizing modern methods such as deep learning and classical methods from statistical learning theory, detection, estimation. Senior Applied Scientists are specialists with the deep expertise to drive the scientific vision for our products. They are externally aware of the state-of-the-art in their respective field of expertise and are constantly focused on advancing that state-of-the-art for improving Amazon’s products and services. Come join us as we revolutionize the book industry and deliver an amazing experience to our Kindle authors and readers.Key job responsibilitiesGreat candidates for this position will be experts in the areas of data science, machine learning, computer vision, optimization, NLP, or statistics. You will have hands-on experience with multiple science initiatives as well as be able to balance technical leadership with strong business judgment to make the right decisions about technology, models and methodological choices. You will strive for simplicity, and demonstrate significant creativity and high judgment.About the teamKindle Direct Publishing (KDP) and Print On Demand (POD) have empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is powerful, yet simple to use and accessible to all. We focus on building systems that enable authors to design high quality digital and print books, reaching readers all around the world. This role will help ensure we maintain the trust of both our Authors and Readers by ensuring all books published to Amazon meet our standards.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 40 hours/week - Tuesday - Saturday 8:45am to 5:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Amazon’s Retail Video Game team seeks an experienced Program Manager to drive our vision of "being where gamers are." In this high-impact role, you will focus on expanding collaboration with IP holders (internal and external) and navigate ambiguity to establish and deliver against strategies that maximize visibility, impact, and funding for pan-Amazon Video Game launch moments. You will be responsible for managing existing programs and delivering complex, cross-functional projects and negotiations aligned with team goals.This role offers an exciting opportunity to shape the future of gaming retail at Amazon, working at the intersection of entertainment, technology, and e-commerce. The ideal candidate is highly collaborative with strong strategic thinking, program management, and communication skills. If you're passionate about creating innovative gaming experiences and driving strategic partnerships, we want to hear from you! Key job responsibilities1. Strategic Partnership Development:* Collaborate with various teams across Amazon to identify and pursue strategic partnerships in the gaming and entertainment space* Build and maintain relationships with IP holders, publishers, and licensees to expand customer offerings and products.2. Cross-Media Content Strategy:* Develop strategies for retail opportunities related to video game adaptations in movies/TV* Negotiate licensed exclusives and digital promotions with internal and external partners.* Collaborate with content teams to leverage marketing opportunities for major product launches.3. Program Management:* Manage the overall schedule, proactively mitigate risks, and keep the scope of effort under control for transmedia and licensing partnership programs.* Drive decision-making, remove obstacles, and escalate issues to ensure program success.* Implement process improvement methodologies to optimize execution.4. Business Strategy and Analysis:* Understand relevant business requirements, goals, and key performance indicators (KPIs) for transmedia and licensing partnerships.* Identify stakeholder needs and help teams make trade-offs by considering the larger picture (e.g., customer experience, financial goals, compliance, legal, brand, public relations).* Determine and define success metrics for partnership programs.5. Cross-functional Collaboration:* Collaborate with Associates and Influencer teams to build partner-friendly business development plans for gaming-centric creators.* Develop standardized processes for digital promotional initiatives.6. Communication and Documentation:* Manage program communication, including creating strategic documentation.* Contribute to data collection, strategy development and input to bi-annual operational planningAbout the teamVideo Games are constantly evolving. We are a fast-paced and exciting category with a high-performing team that seeks to build strong customer-focused businesses. We promote a collaborative, solutions-oriented & inclusive culture. We prioritize the growth and development of our team members and strive to work hard, have fun, and make history.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

As a Program Manager on the WW Events Tech team, you'll be playing a critical role in planning and executing 100+ seasonal events and the 3 HVEs worldwide. To be successful in this role, you will have a mix of program and project management skills. You have the ability to think critically about the execution of events at scale. You need to be an excellent communicator both in person and in written communications, as we have 80+ partner teams and 20+ locales participating in events. You are able to work autonomously, build relationships outside of your immediate team, and have demonstrable experience in stakeholder management. You identify, assess and mitigate risks for projects and programs. You drive best practices and continuous improvement in program management processes using data and metrics.Key job responsibilitiesProgram Manager, WW Events Tech role responsibilities include but are not limited to:- Create and communicate event execution plan with event owners for seasonal events- Work with cross functional teams to gather input on event specifications- Partner with tech teams and locale teams on gameday readiness through audits and validation- Build and maintain event onboarding and widget onboarding wiki for partner teams- Regularly communicate expectations, decisions made, and business critical information to partner teams via email, Slack, and Office HoursAbout the teamThe Worldwide Events team is the biggest party planning committee on the planet, driving a global vision and execution of High Velocity Events (HVEs) for our customers -- think Prime Day, Black Friday, and Cyber Monday! We work across our US and global partners to deliver exciting offers & deals, a personalized shopping experience, and all-around excitement during the biggest shopping days of the year.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon's Canada team is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our Consumables team. You will work directly with a portfolio of strategic vendor partners to develop their business, acting as a liaison and executing a joint business plan.The team operates across several hub cities including Seattle, Arlington, and Toronto. This role has the flexibility to align to any of these hubs.The Brand Specialist position offers an exciting introduction to our online retail business and a broad training ground for future success. This role will work directly with a strategic vendor to grow their business and optimize their supply chain while working with multiple internal teams and management. The will develop skills and work across all three functional areas (In-stock, Vendor Management, and Site Merchandising) to grow and improve their vendor's success at Amazon. Key job responsibilitiesThe Brand Specialist role will be responsible for the following:- Acting as the business owner for his or her vendor in their respective categories, possessing a complete understanding of internal and external variables that impact the business.- Owning forecasting, monitoring, understanding and reporting on the vendor, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives.- Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor.- Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin.- Managing Purchase Orders and In-Stock analysis for the strategic brands.- Optimizing the online presence and content of each product on the brand's portfolio.- Developing and executing marketing plans to drive awareness and purchases for the brand.- Driving cross-category initiatives to improve the operational process and deliver results.BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...