Amazon.com Services LLC - A57

AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.Would you like to be part of a team that is solving challenging problems for Amazon’s Physical Stores? Are you passionate about delivering new experiences that delight our customers and building highly available and low latency systems that can scale up to ever expanding customer base? We are hiring an SDE II for contributing to the Physical Stores POS Devices charter.Physical Stores POS Devices team is one of the tech teams. Our charter is to build software running on devices that enable point of sale systems. This spans across traditional Point of Sale devices and Credit Card authentication in Amazon stores. We work to ensure that our systems are fault tolerant. We work together to build the charter and implement solutions that make our customer's lives easier.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team builds services and tools through Machine Learning techniques to implement our policies to detect and mitigate sensitive content in across Alexa. We are looking for an experienced Principal Applied Science to build industry-leading technologies in attribute extraction, annotation, and sensitive content detection and interpretation across all languages, modal, and countries. A Principal Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Key job responsibilitiesA Principal Applied Scientist should have good understanding of NLP models (e.g. LSTM, LLMs, other transformer based models) or CV models (e.g. CNN, AlexNet, ResNet, GANs, ViT) where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies.You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.A day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation for worldwide coverage. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, model development, and solution implementation. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the teamThe mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics.The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.BASIC QUALIFICATIONS· Master’s degree in Computer Science (Machine Learning, AI, Statistics, Mathematics, or equivalent)· 6+ years of experience in building machine learning models for business application especially applying NLP or Computer Vision to solve complex problems· Experience programming in Java, C++, Python or related language· Algorithm and model development experience for large-scale applications· Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives ...

We are looking for a strategic Senior Manager of UX Design to lead a team of talented designers crafting thoughtful consumer-facing experiences within the Amazon's Buy with Prime design team. Buy with Prime allows millions of U.S.-based Prime members to shop directly from brands' online stores while getting Prime shopping benefits with the convenient and trusted experience they expect from Amazon. In collaboration with our partner platforms and brands, we want to ensure that the Prime experience seamlessly enhances carefully curated shopping journeys, while aligning with their values. You will work with our internal teams and our external partners at e-commerce service providers or marquee brands to integrate Prime experiences into their consumer offerings.To be successful in this role, you must be an empathetic leader who prioritizes the success of their team, has a proven track record in coaching and mentoring highly motivated designers, excels at creative problem solving, working through ambiguity, and setting up structure to meet long-term business goals. You will not only help scale the team, but work with leaders at well-established e-commerce partners to achieve harmony between their shopping experiences and our solutions. Strategic management and influencing teams is critical to be successful in the role.Our team consists of highly specialized UX Designers, Visual Designers, Researchers, and Program Managers, collaborating with internal and external teams to deliver innovative customer-facing experiences to Prime members. As a Senior UX Design Manager, you will lead a team of individual contributors, often working across disciplines, to support a suite of products within the Buy with Prime program. You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery across your team. You will drive clarity in complexity, reduce bureaucracy, and remove blockers to move the organization forward. Importantly, you will set the CX bar for your organization, champion continuous innovation, and drive better customer experiences across our product and engineering teams. You will insist on operational efficiency, create mechanisms to measure and drive influence and impact, and build strong, diverse teams with complementary skills.If this sounds interesting and motivating, we would love to talk to you!Key job responsibilities* You are a role model, mentor, and motivator* You are invested in growing people, developing talent, and creating an inclusive and inspiring environment* You bring deep expertise in multiple facets of UX design: interaction models, prototyping, visual and motion design, IA and design systems. * Drive consensus on design decisions through application of usability heuristics and data* You prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment* You work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives* You are comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure. You proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet)* Build and communicate empathy for the end user, aligning cross-functional peers on similar goals* You develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwiseAbout the teamThe Buy with Prime UX team’s mission is to craft experiences, enabling every entrepreneur in the world to reach every customer in the world through every channel they can imagine. We work backwards from customer needs and apply insights-driven decision making to articulate a north star vision, clarify product strategy, and define a near-term MLP that is intuitive, accessible, and scalable. We ruthlessly prioritize effort based on business needs and customer impact, establishing durable mechanisms to increase designer efficiency and raise our quality bar. Finally, and perhaps most importantly, we invest in the well-being and professional development of our people and maintain a transparent, empathetic, and collaborative culture.BASIC QUALIFICATIONS- 10+ years of design experience- 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience- Experience leading design teams of 5 to 10 or more direct reports- Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals) ...

When customers search for products on the Amazon website, they often see brand advertisements displayed right below the search bar. These ads are part of the Sponsored Brands (SB) program. Our team, the SB Search and Relevance team, works on solving challenges to retrieve the most relevant ads for a customer's search query. A customer's search query is typically a short, free-form text consisting of just a few words. Our algorithm needs to understand the customer's underlying intention from this limited information. At the same time, each advertisement consists of various elements like text descriptions, images, videos, and more. Our algorithm also needs to comprehend the content of these ads and identify the most relevant one from the large pool of ad candidates.As Amazon's advertising business is growing rapidly, we are looking for experienced applied scientists. As an Applied Scientist on this team, you will:- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Apply deep learning and natural language processing to improve information retrieval and relevance.- Design and run A/B experiments. Evaluate the impact of your optimizations and communicate your results to various business stakeholders.- Optimize deep learning inference latency by utilizing methods like knowledge distillation.- Work with software development engineers and write code to bring models into production.- Recruit Applied Scientists to the team and provide mentorship.Impact and Career Growth- You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon!- Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams.This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX Science team is building an AI-powered conversational assistant to transform the Selling Partner experience. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the cutting edge of Generative AI, going beyond a typical chatbot to provide a powerful, personalized experience to sellers running real businesses, large and small.Do you want to join an innovative team of scientists, engineers, product and program managers who use state-of-the-art Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the Selling Partner Experience Science team (SPeXSci).Key job responsibilities- Use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed.- Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions.- Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features.- Establish scalable, efficient, automated processes for large scale data analyses, model benchmarking, model validation and model implementation.- Research and implement novel machine learning and statistical approaches.- Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment.About the teamSelling Partner Experience Science (SPeXSci) is a growing team of scientists, engineers and product leaders engaged in the research and development of the next generation of ML-driven technology to empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We are focused on building seller facing AI-powered tools using the latest science advancements to empower sellers to drive the growth of their business. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building machine learning models or developing algorithms for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

How can we improve the shopping experience on Amazon.com by tailoring what we display on our pages based on customer interests and preferences? How do we use generative models to help us innovate in different ways to enhance the shopping experience? How do we generate personalized content that helps customers shop at scale? Our team's stated missions is to "grow each customer’s relationship with Amazon by leveraging our deep understanding of them to provide relevant and timely product, program, and content recommendations." Recommendations at Amazon is a way to help customers discover products. Our team strives to better understand how customers shop on Amazon (and elsewhere) and build models that streamline customers' shopping experiences by showing the right products at the right time. Understanding the complexities of customers' shopping needs and helping them explore the depth and breadth of Amazon's catalog is a challenge we take on every day. Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art models that help customers shop on Amazon. You will ask research questions about customer behavior, design state-of-the-art models that help customers shop, and deploy these models to production. You will participate in the Amazon ML community and mentor Applied Scientists and software development engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers and the retail business. We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience in a wide breadth of modeling approaches and applications ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The vision of Amazon Business Catalog Taxonomy Team (ABCT) is to empower large enterprise customers to manage, audit and plan their spend by providing them tools based on a collection of standardized, semantically rich, extensible and universally applicable product taxonomies. In the B2B e-commerce space, customers are particularly interested in using externally developed and industry standard taxonomies for product categorizations in order to manage and plan their inventory. Amazon Business’s vision is to support a diverse pool of taxonomy-based product categorizations so that it serves as the premier destination for these customers.As an Ontologist, you will work on a global team of knowledge builders to help us consistently interpret these taxonomies (like UNSPSC, E-Class, etc.) and create a unified taxonomy to help translate product categorizations across taxonomies to meet the diverse needs of customers in the B2B space. Moreover, you will help create crisp guidelines on how to categorize products using a combination of human in the loop systems. You will also be responsible for driving the opinion on how to evolve these taxonomies to meet the growing needs of our customers.Key job responsibilities* Help to consistently interpret the intent behind industry standard taxonomies like UNSPSC, E-Class, etc.* Develop logical, semantically rich, and extensible data models for Amazon's expansive product catalog to seamlessly categorize products across multiple taxonomies, while expanding the canonical taxonomy to meet the evolving needs of our customers.* Research worldwide understanding of Amazon products to develop scalable data models that solve customer problems and enhance product discoverability * Expand existing data retrieval techniques by utilizing our extensive product catalog and query languages* Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally* Contribute to the development of new tool features and processes for the Ontology team* Drive alignment to ontology modeling and technology best practices and principles within our organization and across Amazon* Coordinate cross-functional projects with a broad range of technical and non-technical teamsAbout the teamOur team has a global presence and we celebrate diverse cultures and backgrounds within our team and our customer base. We are committed to fostering our culture of inclusion, offering continuous access to internal affinity groups as well as highlighting diversity programs. We care about your career growth, to continuously support throughout your entire career at Amazon. We recognize each team member as an individual, and we will build on your skills to help you grow. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing.BASIC QUALIFICATIONS* Degree in Library Science, Information Systems, Linguistics or equivalent professional experience * 3+ years of relevant work experience working in ontology and/or taxonomy roles * Experience with data retrieval and data research techniques * Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN) * Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty) ...

Amazon's Canada team is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our Consumables team. You will work directly with a portfolio of strategic vendor partners to develop their business, acting as a liaison and executing a joint business plan.The team operates across several hub cities including Seattle, Arlington, and Toronto. This role has the flexibility to align to any of these hubs.The Brand Specialist position offers an exciting introduction to our online retail business and a broad training ground for future success. This role will work directly with a strategic vendor to grow their business and optimize their supply chain while working with multiple internal teams and management. The will develop skills and work across all three functional areas (In-stock, Vendor Management, and Site Merchandising) to grow and improve their vendor's success at Amazon. Key job responsibilitiesThe Brand Specialist role will be responsible for the following:- Acting as the business owner for his or her vendor in their respective categories, possessing a complete understanding of internal and external variables that impact the business.- Owning forecasting, monitoring, understanding and reporting on the vendor, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives.- Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor.- Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin.- Managing Purchase Orders and In-Stock analysis for the strategic brands.- Optimizing the online presence and content of each product on the brand's portfolio.- Developing and executing marketing plans to drive awareness and purchases for the brand.- Driving cross-category initiatives to improve the operational process and deliver results.BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities* Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents* Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement* Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands* Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk* Maintain confidentiality in matters involving security and/or personnel issues in the work place* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Accurately communicate verbally and in written form to a broad customer base* Train and orient new Associates in LP culture* Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth* Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping* Promote and execute security best practices* Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems* Work weekends and/or overnight shifts as necessary* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze data * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented setting ...

The Seller Insights and Planning team’s mission is to make FBA the best place for sellers to both thrive and delight customers. We achieve this through identifying opportunities to address seller pain points, optimizing our services to reduce seller effort, eliminating the defects that lead to seller costs, and orchestrating initiatives across business, technology and operations that simplify the seller experience.As a Business Analyst II, you use data analysis and business understanding to solve complex problems and drive decisions within projects aimed at enhancing WW FBA seller performance. You work tactically, learning to be strategic, handling projects based on stakeholder requests, and proactively identifying patterns to propose solutions. This role will require you to collaborate with stakeholders to define problems, set goals, and deliverables, and create short-term solutions, while managing roadblocks with limited guidance. This work will directly impact the development of strategic plans and initiatives aimed at improving seller operations, increasing sales, and enhancing customer satisfaction. Additionally, you will build reports and metrics, drive ad hoc analysis, and communicate insights to key stakeholders. Key job responsibilitiesBuild and maintain recurring metrics and reports for WW FBA Business. Monitor existing metrics as well as develop and propose new metrics, working with a variety of business stakeholders. Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions.Collect, analyze, and interpret large datasets related to WW FBA seller performance, customer feedback, and operational metrics. Identify trends, patterns, and insights to drive strategic decision-making and present findings to stakeholders. Build a deep understanding of the WW FBA Business objectives and operational processes. Use this knowledge to communicate findings clearly and concisely to stakeholders.Continuously look for ways to optimize business processes and workflows. Inform process owners of potential improvements and work collaboratively to implement changes.BASIC QUALIFICATIONS- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 2+ years of business analyst, data analyst or similar role experience- Experience making business recommendations and influencing stakeholders- Bachelor's degree or equivalent- Ability to transform data and metrics into visualizations and summaries.- Experience defining requirements to achieve complex business solutions ...

As a UX writer focused on conversational design, you’ll be instrumental in defining and refining user interactions within our AI-powered conversational product. In this role, you’ll collaborate with cross-functional teams, including product managers, UX designers, engineers, and data scientists to deliver an optimized, cohesive, intelligent conversational experience that delights our sellers. You’ll help shape and test key features, onboard APIs, and optimize hero use cases, ensuring our solutions meet the highest standards of quality and user satisfaction.About youYou’re a designer who’s passionate about leveraging conversational AI to solve meaningful problems. You're a precise communicator with a discerning ear for voice and tone, and you have the ability to ruthlessly eliminate the unnecessary. You’re obsessed with understanding the nuances of how our customers think, and you fiercely advocate on their behalf for the best possible solutions. You strive to ensure that customers have the right information—presented in perfect harmony with the visual and interactive design elements of the UX. You quickly gain expertise in the products and services to which you provide content, using them with the mindset of the customer. You proactively gather data to inform your decisions, and demonstrate sound judgement when faced with ambiguity. You identify opportunities and risks, escalate effectively, and ensure resolution.Key job responsibilitiesGeneral• Work with cross-functional partners to onboard, test, troubleshoot, and align functionality with conversational content design principles.• Partner with product and UX teams to design and optimize conversational features that enhance user engagement and address critical user needs.• Participate in the ideation and development of new conversational features, translating complex processes into simple, intuitive conversational flows.• Develop user journeys and personas to guide the design and refinement of key features, advocating for a user-centered approach.Conversational quality evaluation• Conduct regular assessments of conversational interactions to ensure high-quality responses, clarity, consistency, and relevance.• Identify patterns, gaps, and improvement opportunities in conversational flows, leveraging data-driven insights and user feedback.API and feature onboarding and integration• Partner and collaborate with engineers, science and product teams to optimize and understand API/feature functionalities. Work with design to integrate workflows and map API capabilities to conversational use cases.• Define and document requirements for API-based interactions, ensuring a smooth, user-friendly experience when new APIs and features are incorporated.Design conversational hero use cases• Design hero use cases that showcase the capabilities and value of conversational solutions, ensuring these cases set a high standard for quality and functionality.• Collaborate with stakeholders to define tone, style, and language that resonates with users and aligns with our brand.A day in the lifeA typical day could start with meeting with key stakeholders and design partners to discuss the scope and requirements of an ongoing project. After these initial meetings, your focus would shift to concentrated, collaborative work to develop the right content to support the user experience. This could involve research, writing, editing, ideation, evaluation, and refinement to craft content that effectively meets the user’s needs and aligns with our high standards for conversational quality. You will engage with stakeholders to refine content interactions. You may have multiple projects occurring simultaneously and will be responsible for managing dueling priorities.About the teamYou will be embedded in a UX team that owns the search, support, and communications experiences on Seller Central, the tool third party Sellers use to run their business on AmazonYour peers will be UX designers, researchers, scientists, and product who are all addressing facets of seller workflows.BASIC QUALIFICATIONS- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- 2+ years of UX writing or related experience ...

North America Stores Marketing is on a mission to make Amazon the most-loved shopping destination. We aspire to meet customers where they are with a steady drumbeat of inspiring, relevant, and automated content that builds upon recent shopping missions while also introducing new and timely ideas. The COOP Marketing team delights customers and brands alike by leveraging brand-burnishing marketing campaigns to create a robust suite of enticing packages that drive vendor investments in onsite and offsite channels. The team is focused on streamlining and centralizing COOP at large, while building net new opportunities that excite brands and growing and improving vendor favorite programs like Look Book and Social. We are looking for an organized, conscientious, and efficient COOP Marketing Associate to manage and maintain our growing COOP program. The ideal candidate is an expert in execution, with great attention to detail and an ability to work on multiple projects with multiple stakeholders at the same time. You need to be comfortable working under and meeting deadlines, understanding the value proposition of our programming (both internally and externally), and successfully supporting the operational aspects required to deliver on COOP packages to brand expectations. You will also need to document best-in-class operating procedures, identify opportunities for streamlining and simplifying processes, and implement brand feedback along the way. As a key member of the larger COOP team, you will be expected to contribute to written flashes, updates, and strategies, and take part proven team mechanisms like office hours, roadshows, and roundtables, all with high visibility. This role provides a great opportunity to make an outsized impact to our bottom line via exciting COOP offerings that convert. - Own all COOP execution for onsite and offsite packages, from building pitch decks to collecting products and handing off to internal partner teamsPartner with internal and external stakeholders to ensure vendor deliverables meet marketing guardrails for each package purchased- Earn vendor trust through high-touch communications and strategic offerings that ladder up to their brand’s individual needs- Support the larger team on all-hands projects such as strategic expansion, product improvement roadmaps, and Ads integrations- Contribute to narratives, flashes, and vendor education and project management workstreams like office hours, roundtables, and roadshowsBASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience using data and metrics to measure impact and determine improvements- Experience with onsite marketing, lifecycle marketing and digital advertising ...

Come be a part of a rapidly expanding global business. At Amazon Retail Stores, we are passionate about building solutions and we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail developing innovative solutions to help our customers thrive. Bring your insight, imagination and a healthy disregard for the impossible. Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of relevant sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Seller Fulfillment Technology (SFT) team located in Bangalore is looking for a SDE-2 to deliver strategic goals for Amazon ecommerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching multiple customer facing products, this may be the next big career move for you. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Come and be a part of Amazon India’s amazing growth story and innovation!As a Software Development Engineer, you will design and build our tech stack as a coherent architecture and deliver capabilities that impact all aspects of the Seller Experience and fulfillment. You will get the opportunity to own problems end-to-end and work with some of the best minds in Amazon. This role is for a full-stack developer with an emphasis on designing highly scalable and extensible applications. You will design flexible and scalable solutions, and work on some of the most complex challenges in computing by utilizing your skills in data structures, algorithms, and principles of programming. You will have a broad range of responsibilities from design, development, testing, deployment and operations. You would have easy access to Senior SDEs and Principal Engineers to bounce off your ideas and discuss tech solutions.Key job responsibilities• Work closely with senior and principal engineers to architect and deliver high quality technology solutions.• Own development in multiple layers of the stack including distributed workflows hosted in native AWS architecture.• Operational rigor for a rapidly growing tech stack.• Measure success metrics, demonstrate thought leadership and influence evolution of the tech product.• Contribute to patents, tech talks and innovation drives.• Assist in the continual hiring, mentoring, and development of technical talent.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Are you passionate about Big Data and Distributed systems? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in ads measurement. This is a green field problem without a known answer or a pattern to follow.What you’ll doYou will lead the design, launch, own and evolve software that computes impact of Amazon ads, working closely with other engineering teams and our top notch team of scientists. Thousands of advertisers will use your work every day to decide where to invest next, and need to know what was the impact of their ad spend. You’ll evolve systems that produce a correct and actionable estimate, and give us confidence it is right. These are really hard questions that are unique to Amazon, so there isn't a blueprint you can copy. You'll build petabyte-scale scale measurement pipelines, as well as advance supporting services and frameworks. You will have background delivering highly distributed systems at scale, design patterns like SDKs, libraries, versioning, use AWS services like EMR, DynamoDB and S3 open source technologies such as Spark. You'll get feedback from principal and sr engineers, as well as help junior engineers grow. What we doWe enable advertisers to optimize ad spend and allocate budgets effectively by providing accurate, actionable and timely conversion measurement for all Amazon ad products, and for ads delivered by third parties. We use a combination of deterministic and machine learning-based techniques to produce the estimates that are fastest in the industry without compromising quality. We constantly invent on our cutting-edge event-driven architectures to stay ahead of growing scale. What we offerWe are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow. You can read more here.Amazon has 13 affinity groups, also known as employee resource groups, which bring Amazon employees together across businesses and locations around the world. Some examples include the Black Employee Network (BEN), Amazon Women in Engineering (AWE), and Indigenous@Amazon.Key job responsibilitiesLead the technical strategy of a business critical initiative to design, develop, launch and maintain measurement applications that compute accurate estimates of advertising impact. Work with the data to understand advertiser needs and develop most efficient ways of handling it. Write code in languages like Scala, Java or Python. Support and improve what you built. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Shape the Future of Cloud ComputingAre you a graduate student passionate about Automated Reasoning and its real-world applications? Join our team of innovators and embark on a journey to revolutionize cloud computing through cutting-edge automated reasoning techniques.Our tools are called billions of times daily, powering the backbone of Amazon's products and services. We are changing the way computer systems are developed and operated, raising the bar for security, durability, availability, and quality.As an Applied Science Intern, you'll have the opportunity to work alongside our brilliant scientists and contribute to groundbreaking projects. From distributed proof search and SAT/SMT solvers to program analysis, synthesis, and verification, you'll tackle complex challenges at the intersection of theory and practice, driving innovation and delivering tangible value to our customers.This internship is not just about executing tasks – you'll explore novel approaches to solving intricate automated reasoning problems. You'll dive deep into cutting-edge research, leveraging your expertise to develop innovative solutions. You'll work on deploying your solutions into production, witnessing the real-world impact of your contributions.Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment.Join us and be part of a team that is shaping the future of cloud computing through the power of Automated Reasoning. Apply now and unlock your potential!Amazon has positions available for Automated Reasoning Applied Science Internships in, but not limited to, Arlington, VA; Boston, MA; Cupertino, CA; Minneapolis, MN; New York, NY; Portland, OR; Santa Clara, CA; Seattle, WA; Bellevue, WA; Santa Clara, CA; Sunnyvale, CA.The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment.Key job responsibilitiesWe are particularly interested in candidates with expertise in: Theorem Proving, Boolean Satisfiability Solvers, Bounded Model Checking, Deductive Verification, Programming/Scripting Languages, Abstract Interpretation, Automated Reasoning, Static/Program Analysis, Program SynthesisBASIC QUALIFICATIONS- Are enrolled in a PhD- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience programming or scripting language like Python, Java, C or C++- Experience with one or more of the following: Theorem Proving, Boolean Satisfiability Solvers, Bounded Model Checking, Deductive Verification, Programming/Scripting Languages, Abstract Interpretation, Automated Reasoning, Static/Program Analysis, Program Synthesis ...

Come build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.As an Amazon Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Software Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.Key job responsibilitiesDepending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.A day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Amazon, we believe that every day is "Day One." A day for the first step or to meet a new challenge, and today could be the day that you become part of a bigger idea. Come join a group of creative people that help redefine the company daily. Working for Amazon is a new excitement every day.In Enterprise Engineering, we build the software, services, and infrastructure that enable Amazon teams across the world to do their work on a daily basis. We represent the intersection of AWS technology and the need for traditional IT solutions at Amazon’s scale. We’re an AWS-focused, security obsessed, builder-centric organization, focused on using AWS technology to reshape and reinvent the traditional IT experience. We succeed when we make Amazonians around the world more effective in their work and more efficient in how they get it done.You and your team will work with internal Amazon service owners and AWS product teams to develop new services and solutions that give enterprise IT customers, along with those supporting public sector customers, more choice and self-service platforms that we offer our global workforce. You will build new solutions that raise the bar for security, automation, and operational excellence.We are looking for a motivated builder to inspire our teams and deliver results to our customers. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on your services. You will deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you will deliver on-time results that delight your customers while inspiring your team to think big about their work. If this sounds like a fit, we would love to speak with you.Key job responsibilities* Partner with customers, stakeholders, third-party vendors, and service owners to deliver technical solutions for complex problems. This may be in the form of new software, systems, infrastructure, hardware, networking or automation improvements, or a refactoring of existing solutions. * Embrace the AWS ecosystem and drive innovation on top of it* Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team* Translation of complex functional and technical requirements into detailed architecture and design* Hands-on leadership for your team; working with others on the engineering team to guide the day-to-day operations, resolve incidents and feature requests, lead development activities, collaborate on architectural decisions, participate in security reviews, and carry-out deployments.* Build services that can scale across six continents for hundreds of thousands of Amazonians worldwide* Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.* Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.* Due to federal contracts, this position requires that the candidate selected be a US CitizenAbout the teamThe Amazon Email Services (AmazES) team is an engineering team that sits within the AWS’s Enterprise Engineering organization. AmazES owns first-party and third-party services that help Amazonians communicate at an unprecedented scale. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with CI/CD pipelines build processes- Experience building services using AWS products- Experience managing Windows Server and Linux Server workloads- US Citizenship ...