Amazon.com Services LLC - A57

AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.Would you like to be part of a team that is solving challenging problems for Amazon’s Physical Stores? Are you passionate about delivering new experiences that delight our customers and building highly available and low latency systems that can scale up to ever expanding customer base? We are hiring an SDE II for contributing to the Physical Stores POS Devices charter.Physical Stores POS Devices team is one of the tech teams. Our charter is to build software running on devices that enable point of sale systems. This spans across traditional Point of Sale devices and Credit Card authentication in Amazon stores. We work to ensure that our systems are fault tolerant. We work together to build the charter and implement solutions that make our customer's lives easier.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are seeking a Language Engineer with experience in the field of Natural Language Processing, Machine Learning, or Large Language Models, expertise in handling large data sets, and strong analytic skills. You will play a critical role in innovative projects by driving design of Alexa features. The key responsibilities are to generate high-quality data and to run and evaluate experiments, which involves prompt engineering our Large Language Model for API delivery. You will work closely with engineers, scientists and program managers to ensure we're providing the best Alexa experience for millions of our customers.Key job responsibilitiesSpecifically, the Language Engineer will:- Collaborate with Scientists and Software Engineers to help design APIs and evaluate performance of LLM- Produce and manipulate different types of language data, analyze, and provide efficient solutions- Design and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand off- Engineer prompts to guide generative AI to produce desired outputs in context- Automate operations and perform data analysis using python, or other scripting language.- Advocate strict adherence to annotation guidelines- Test and deploy changes to Alexa's language understanding codebase- Identify and solve production issues that are impacting the Alexa customer experience,- Collaborate with other linguists, scientists and designers in creating optimal solutions to elevate the customer experience- Own the customer-facing machine learning and deterministic models for a specific domain of features- Use modeling tools to bootstrap and test new functionalitiesAbout the teamAlexa Communications (connecting friends and family) is looking for a Language Engineer to join our Language Understanding Experience team in the area of speech and language data processing. We are seeking a candidate with strong analytical skills and language technology experience to help us measure, analyze and solve complex problems. In this role, you are responsible for the design and delivery of Language Understanding using your linguistic, voice user interface (VUI) design, and data analysis skills to understand what a customer meant. You are a key member in new feature development while proactively improving existing experiences. You work closely with other Language Engineers, Product Managers, Scientists and Engineers to deliver magical experiences that customers love.BASIC QUALIFICATIONS* Bachelor’s or Master’s Degree in Linguistics, Computational Linguistics, Natural Language Processing (NLP), or other related field. * Relevant work experience of 5+ years. * Experience in Python or another scripting languages * Experience in Java basics * Experience with database queries * Experience in Natural Language Processing, Machine Learning, or Large Language Models * Knowledge of Regex, SQL, MS Excel, Git. * Practical knowledge of version control and agile development * Excellent communication, strong organizational skills and detail-oriented * Comfortable working in a fast paced, highly collaborative, and dynamic work environment ...

Shape the Future of Visual IntelligenceAre you passionate about pushing the boundaries of computer vision and shaping the future of visual intelligence? Join Amazon and embark on an exciting journey where you'll develop cutting-edge algorithms and models that power our groundbreaking computer vision services, including Amazon Rekognition, Amazon Go, Visual Search, and more!At Amazon, we're combining computer vision, mobile robots, advanced end-of-arm tooling, and high-degree of freedom movement to solve real-world problems at an unprecedented scale. As an intern, you'll have the opportunity to build innovative solutions where visual input helps customers shop, anticipate technological advances, work with leading-edge technology, focus on highly targeted customer use-cases, and launch products that solve problems for Amazon customers worldwide.Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment where bold ideas are celebrated..Join us at the forefront of applied science, where your contributions will shape the future of AI and propel humanity forward. Seize this extraordinary opportunity to learn, grow, and leave an indelible mark on the world of technology.Amazon has positions available for Computer Vision Applied Science Internships in, but not limited to, Arlington, VA; Boston, MA; Cupertino, CA; Minneapolis, MN; New York, NY; Portland, OR; Santa Clara, CA; Seattle, WA; Bellevue, WA; Santa Clara, CA; Sunnyvale, CA. Key job responsibilitiesWe are particularly interested in candidates with expertise in: Vision - Language Models, Object Recognition/Detection, Computer Vision, Large Language Models (LLMs), Programming/Scripting Languages, Facial Recognition, Image Retrieval, Deep Learning, Ranking, Video Understanding, RoboticsIn this role, you will work alongside global experts to develop and implement novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas of visual intelligence. You will tackle challenging, groundbreaking research problems to help build solutions where visual input helps the customers shop, anticipate technological advances, work with leading edge technology, focus on highly targeted customer use-cases, and launch products that solve problems for Amazon customers.The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment.A day in the life- Collaborate with Amazon scientists and cross-functional teams to develop and deploy cutting-edge computer vision solutions into production.- Dive into complex challenges, leveraging your expertise in areas such as Vision-Language Models, Object Recognition/Detection, Large Language Models (LLMs), Facial Recognition, Image Retrieval, Deep Learning, Ranking, Video Understanding, and Robotics.- Contribute to technical white papers, create technical roadmaps, and drive production-level projects that will support Amazon Science.- Embrace ambiguity, strong attention to detail, and a fast-paced, ever-changing environment as you own the design and development of end-to-end systems.- Engage in knowledge-sharing, mentorship, and career-advancing resources to grow as a well-rounded professional.BASIC QUALIFICATIONS- Are enrolled in a PhD- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience programming or scripting language like Python, Java, C or C++- Experience with one or more of the following: Vision - Language Models, Object Recognition/Detection, Computer Vision, Large Language Models (LLMs), Programming/Scripting Languages, Facial Recognition, Image Retrieval, Deep Learning, Ranking, Video Understanding, Robotics ...

Amazon Advertising seeks the world’s brightest and best technical engineers to drive next-generation solutions that enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. Our mission is to offer the world’s most customer-centric advertising. Amazon DSP (ADSP) is Amazon’s programmatic advertising product for campaign spanning Display, Video, and Audio across Amazon properties (e.g., Amazon.com, IMDb TV, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party (3P) websites and apps. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. These products give advertisers the controls and data necessary to improve the relevancy and performance of their ads.Key job responsibilities* Design and build full-stack solutions.* Use your problem-solving skills, collaborating with creative and technical teams, thinking-big and inventing and simplifying to solve challenges.* Deliver novel customer experiences by developing solutions.* Collaborate with teams across Amazon to integrate and optimize existing ad products to take advantage of Amazon's scale and reach.* Leverage your technical ability, excellent organizational and communication skills to build and solve challenging and ambiguous problems. You'll use your ingenuity and motivation to achieve results in a fast-paced environment.* Provide guidance to and mentor other SDEs in the team.* Be responsible for high quality bar, ensuring quality design reviews and robust engineering practices for automated testing and code coverage.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Want to lead and build a team which enables never been done before customer experiences at scale? Our work runs across the Amazon.com sites, shopping app, and Fire TV.We are the engineering team behind Brand Innovation Lab, Amazon's award winning advertising team. Specifically, our vision is to enable every developer and creative to do their best work. Not limited by capacity, but only by their imagination.Key job responsibilities- Manage a software development team- Drive strategic planning and project execution- Drive a culture of continuous improvement- Collaborate with engineers and other managers to architect and deliver the best solution for both our shopping and advertising customers- Ensure your systems are stable and can scale to support a growing business- Recruit, hire, and develop top talentBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them andtake them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. Amazon Pharmacy is seeking an industry proven and detail-oriented Pharmacy Process Engineer to support the Pharmacy Fulfillment Engineering team. As a process engineer, you will act as an operational leader to drive process stabilization, standardization, and continuous improvement for the pharmacy fulfillment center network. Your role is essential to establish best in class network performance across all process paths, accelerate implementation of technology advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the FC network. You will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, building and region, by driving standard operating procedures to maximize efficiency and quality. You will also work closely with the Pharmacy Design Engineers to identify and define the key metrics for each of the process paths to prioritize and channel resources to address gaps in these key metrics. Your feedback based on process improvements tested and implemented in the field will be used to inform and improve future fulfillment center designs.Successful candidates are natural self-starters who have prior process engineering experience. Our Pharmacy Process Engineers must be agile with the ability to quickly adapt strategies, plans, and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Individuals can expect 25-50% travel (variable throughout the year) based on business needs at the time. Candidates can be hired in the following work locations: - Phoenix, AZ - Seattle, WA- Indianapolis, IN Key job responsibilities • Evaluate performance objectives and metrics across the network to proactively identify process improvement opportunities • Partner with operational leaders within the pharmacy fulfillment centers to execute implementation of process improvements driving stabilization and standardization across the network • Provide feedback to the Pharmacy Design Engineers based on implemented process improvements and other tests to improve the design of future pharmacy fulfillment centers • Deliver coaching and process path information across network of operational leaders in the FC’s to support reduction of variation in process standards and knowledge gaps within the FC network • Identify, explore, evaluate, justify and realize solutions that add value by improving output quality, throughput rates, capacity, system utilization, and the reduction of waste • Develop cross-functional knowledge of pharmacy operations systems, processes, procedures, and tools.A day in the life50% Support with Design Engineering partnering with design engineering to come up with optimal layout for our fulfillment sites, 50% Support on the field engineering, by leveraging lean methodologies and statistical tools to be able to objectively measure operational barriers and coach team to problem solve using six sigma techniques, as wel as influence design team for layout optimization About the teamThe Pharmacy Fulfillment Engineering team is a support team for Fulfillment Operations – we own the design of our pharmacy fulfillment centers (FC’s) and act as SME’s (subject matter experts) of the pharmacy automation equipment and fulfillment process. Pharmacy fulfillment team has 3 major functions, Design Engineering, Integration Engineering and Process Engineering. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of directly managing and responsible for multiple large projects experience- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Experience in Logistics, Distribution or Fulfillment processes- Experience with complex automated material handling equipment, packaging technologies, and systems and high-speed manufacturing- Ability to travel up to 50% of time to installation sites throughout North America ...

Our Machine Learning training infrastructure (ML Infra) team is responsible for designing, implementing, and optimizing large-scale computing infrastructure that powers our cutting-edge AI and machine learning initiatives. We leverage advanced hardware, innovative software architectures, and distributed computing techniques to enable breakthrough research and product development across the company.We are seeking a Senior Machine Learning Engineer to join our team and lead the development of our next-generation ML training infrastructure. This is a high impact, high visibility role that will shape the future of our machine learning capabilities and contribute to the advancement of AI technology across the industry.Key job responsibilitiesLead the definition, design, architecture quality, implementation, and delivery of the most advanced, most difficult, most cross-cutting, and/or most ambiguous challenges spanning across our ML infrastructure.- Align the teams in ML Infrastructure and related organizations to a coherent technical vision and deliver systems that fit well together.- Exert influence over multiple teams, increasing their productivity and effectiveness. You hold peers and teams to a high bar for performance and efficiency, and aid teams through your expert guidance and example.- Considered to be an authority on technical issues by both the technical and research community, you are responsible for guiding difficult trade-off decisions and drive awareness about the impact and consequences of technical decisions on AI research and product development.- Demonstrate significant innovation, creativity, and judgement when solving challenging AI/ML infrastructure problems. Identify future skills needed across your organization and advocate for the development and/or acquisition of those skills to senior leaders. You scout top talent and recruit them to the company.- Actively mentor senior and Principal engineers, scale yourself by developing and institutionalizing best practices in AI/ML infrastructure and distributed computing across the organization.A day in the life8+ years of professional software development experience in distributed systems with emphasis on ML infrastructure- 8+ years of current programming experience building ML infrastructure using languages such as Python, C++ or Rust- Hands-on experience with parallel computing platforms such as CUDA, OpenMP, etc- Deep understanding of AI frameworks such as PyTorch, TensorFlow, and JAX, and their demands on underlying compute infrastructure, memory bandwidth, network interconnect, and storage as scale goes up- Knowledge of emerging AI hardware accelerators and architectures- Experience with containerization and orchestration technologies (Docker, Kubernetes)- Experience with cloud computing platforms (AWS, Azure, GCP) and their offeringsAbout the teamJoin our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in deep learning, reinforcement learning, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence.Mission of the team: We leverage our hyper-scalable, general-purpose large model training and inference systems to develop and deploy cutting-edge sensory AI foundational models that revolutionize machine perception, interpretation and interaction, with humans and with the physical world.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Are you ready to help Amazon shape the future of eCommerce shipping? Amazon Shipping is a package delivery service powered by the speed, reliability, and technology of Amazon’s delivery network. We’re building our US Marketing team to fuel growth and seek an experienced Channel Marketing Coordinator to lead our digital execution.The Channel Marketer will play a critical role in driving and maturing our digital marketing across email, web and in-product surfaces. The right candidate has experience working hands on with digital tools and can work closely with our Acquisition and Lifecycle Campaign Managers to activate campaigns. You’ll be the subject matter expert that can consult on and implement plans that help us achieve our growth goals. Our environment is fast-paced and innovative and we are looking for a candidate who is flexible and thrives in ambiguity, with the ability to think strategically while paying careful attention to detail.Key job responsibilitiesKey job responsibilities• Lead digital build for email, in-product and web for campaigns in the US.• Partner closely with Acquisition and Lifecycle Marketing Managers to define and implement channel strategy for campaigns.• Raise the digital bar; level-up campaigns with strategies that can help us exceed annual targets.• Drive alignment on priorities for digital execution with team-level stakeholders.• Develop channel KPIs and metrics and work closely with Business Analytics team to implement into reporting that can drive actionable improvements into campaigns and keep senior leadership informed of momentum.• Act as the liaison with the Marketing Automation and Business Process Automation team to identify key business requirements for capability improvements.• Roll up your sleeves and get work done, with painstaking attention to important details, delivered at lightning speed… even when at times it’s outside the scope of the job.BASIC QUALIFICATIONS- Experience in professional non-internship marketing- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience creating and sending email marketing campaigns in Marketo or a similar Marketing Automation platform. ...

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Senior Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.The complexity of research and skills for a (Senior) Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.- Generating complex queries to dive deep on process issues- Innovating to improve customer experienceBASIC QUALIFICATIONS- Bachelor's degree- Experience in writing SQL queries and creating business intelligence reports using Tableau, Power BI- 5+ years of tax, finance or a related analytical field experience- Experience with Excel- Experience making business recommendations and influencing stakeholders- Experience with QuickSight dashboard and visual creation ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business.Selling Partner Services (SPS) team is looking for a Senior Program Manager to join the Forecasting & Planning Research (FPR) team. You will assume primary responsibility for driving new innovation for global forecasting and headcount/capacity planning. The ideal candidate will possess both an analytical background that enables them to standardize methodologies and data to develop and successfully implement tools, systems and processes that empower the accurate prediction, measurement and reporting of demand forecasting, productivity, headcount, capacity and workforce compliance/adherence. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. You will be responsible for the long term product strategy and product integration which are on the team's roadmap. You will drive quarterly business reviews across SPS to promote FPR’s work, increase stakeholder engagement, onboard new customers and provide a platform for leaders to review advancements made by FPR. You will work with data scientists & analysts on the FPR team to translate business requirements, research new algorithms and innovations in the field of data science and machine learning, build conceptual and shadow design of the final product and plan for product implementation.Key job responsibilities- Develop strong relationships and partnerships with internal and external SPS customers.- Fully define project scope and deliverables; stakeholders & project resources; gather, analyze, and prioritize customer and program requirements- Document constraints, dependencies, and assumptions- Define project success measures, timelines and milestones; drive project schedules and manage implementation of the tool or process- Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams; identify criteria for decision making and priorities- Create & maintain project documentation such as project plans, functional requirements and specifications, gap and dependency analyses, risk analyses, project briefs, and periodic reports- Engage directly with key resources to proactively identify, analyze, and creatively solve initiative blockers- Drive a rigorous and proactive cadence of analysis and reporting, keeping stakeholders well informed and engaged in key decisions- Develop and manage plans and roadmaps that successfully deliver promised results- Develop metrics to measure and ensure solution effectiveness- Remove obstacles and work towards consensus- Deliver projects with documented process workflows, data maps, standards & guidelines and sustainment plan- Answer key business strategy questions from Senior LeadershipAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.People- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.A day in the lifeThe AR Controllership team is a newly formed team that will collaborate with multiple teams and organizations within Amazon. This role gives you a chance to help build a newly formed team and establish standards within fulfillment centers. A typical day in this role includes: solving complex problems effecting company wide strategic decision-making, leading through ambiguity, identifying high priority work/projects to maximize results for key stakeholders, designing and implementing new financial reporting/modeling, and finding creative solutions utilizing large scale data mining tools.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field ...

Amazon’s Cross Channel Marketing Team (XCM) is looking for an organized and detail-oriented Budget and Billing Operations Manager to support our finance operations in partnership with our global Finance teams, accounting teams, agency partners, and global stakeholders. This role will be responsible for the management of our global media budgets for global locales (EU, APAC, MENA), alongside cross functional leadership, and external partners. They will manage vendor onboarding and relationships with frequently utilized agencies and streamline billing across multiple locales when possible. The primary functions of this role include budget management, billing processes, and forecast/ planning mechanisms, as well as managing the day-to-day workflows related to purchase orders, accruals, invoice management, and reporting. This role will participate in month/ quarter end close mechanisms, and align with stakeholders and finance teams to participate in annual operational plans. At this time, XCM is managing through significant change in our agency partners, which enables opportunities to streamline and create consistency with our approach to budget and billing management. This role will be involved in the audit and change management to redefine our current billing and budgeting workflows. They will provide centralized support for reporting and processes across multiple lines of business to scale efficiencies. A successful individual in this role will remain adaptable within the current and future state of Budget and Billing operations within XCM. They will focus on understanding our current state, and assist in the transition of our processes or mechanisms to the new ways of working as of 2025. This role will leverage current tooling and look for stronger automation opportunities across budget tracking, as well as focus on Diving Deep and building trust with their working teams and have a strong Bias for Action to proactively solve locale specific challenges with a global mindset. Key job responsibilities• Collaborate with XCM global cross -functional business, finance, and agency partners for alignment on processes and budget roll-ups, with shared responsibility on solutions • Supports XCM business partners across media buying and activation and priority programs in their budget management and monthly billing and accrual cycles • Directly manages the budget for multiple XCM locales in the Americas, including; confirming correct purchase order details, invoice support, budget tracker management and reporting, monthly accrual support via billing statements and registers, and issue resolution across related billing or budgets• Participates in Monthly and Quarterly financial mechanisms with our finance partners and accounting teams, and communication with various business partners if added commentary or clarity is required• Identifies opportunities for short and long-term operational process improvements across our financial operations, and collaborates with impacted teams on solutions• Develops or revises process documentation, SOPs, and training materials as needed• Vendor or agency partner management, including; onboarding, participating in weekly to monthly status mechanisms, quarterly improvement offsites, and monthly or quarterly business reviews (MBR/ QBR) as needed • Scale to provide centralized billing, reporting, and/ or operations support across multiple Amazon organizations as neededBASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience managing or working within cross-functional marketing and creative teams- 3-5+ years of experience directly managing regional and/or global budgets- Experience participating in standard financial operating procedures, including; Month End Close, Quarter End Close, forecasting for quarterly guidance and variance commentary/ justification- Comfortable presenting to stakeholders with verbal and written communication- Passion for mechanisms, problem solving and streamlining workflows- A track record of inventing and simplifying processes in cross-functional capacities ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and E reader products. What will you help us create?The Role:The Sr, Hardware Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality. As early as the concept phase of the product, the QEM will develop a risk assessment utilizing the NUD process (New, Unique, Different). This risk assessment will be comprehensive of lessons learned on previous products, along with technological, manufacturing and operational risks to the current design.The successful candidate will establish quality goals and monitor performance, investigate the full suite of failure analysis leading to root cause determination and subsequent closed loop corrective action. Conduct quality lessons learned and institutes remedies to prevent re-occurrence of quality issues and possess a high sense of urgency when managing critical issues. This position also needs to onsite support NPI builds and drive build issues to closure with RCCA/8D. The candidate able to influence engineerings teams for design improvement. In addition to the work done in the New Product Introduction (NPI) and Early Sustaining phase, the QEM of will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company. In this role, you will:• Understand the technology and functionality of consumer electronic products, and be able to assess the risk to a negative customer experience, so that it can be prevented during development• Be an expert in advanced quality methods and protocol• Guide cross-functional teams in Design for Quality initiatives• Utilize your comprehensive knowledge of standards, related disciplines, company strategy and goals, to ensure a positive customer experience• Deliver solutions to complex problems through in-depth data analysis and forensics by using methodical approaches, along with experience, innovation and judgment to make decisions that may be based on partial information• Understand detailed implications of choices and recommendations; be able to communicate recommended solutions to the product development team, all the way up through the executive level of the company• Align cross-functionally, influencing a broad spectrum of stakeholders to deliver on the quality policy• Create standards around which others will operate and build consensus• Ascertain specific quality related functional milestones during NPI• Up to 30% of domestic and international travel to onsite factories is required.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- BSME/BSIE/BSEE/BSCE or related Engineering degree- - 10+ years of working experience in an engineering or quality role.- - 5+ years of practice experience with statistical tools, strong with quality program management.- - Familiar with NPI cycles and Product Development Process for consumer electronics industry.- - Good understanding of electronic assembly processes mostly on consumer electronics.- - Ability to deliver solutions to complex problems through in-depth data analysis and forensics, using methodical approach such as DMAIC- - Solid understanding and demonstrated success with practical applications of Lean / Six Sigma tools such as Failure Mode & Effects Analysis, Design of Experiments, Measurement System Analysis, Analysis of Variance, Hypothesis Testing, Value Stream Mapping, Pareto Charts, Gage Repeatability & Reproducibility, Cpk.- - Technical knowledge of conducting process audits and formulating plans to drive continual quality improvements within the factory operations.- - Must be self-motivated/self-directed, is able to manage multiple work streams simultaneously and flawlessly- - Excellent program management skill. Ability to work with and influence others.- - Excellent written and oral communication skills in English and Mandarin, desired.- - Able to travel within China and South Asia Countries. ...

Control System Lead About Maintenance at Amazon Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey! About the Role As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire resistant daily wear and composite toe safety shoes for your safety! Responsibilities include, but are not limited to · Promote a safe working environment by following all safety procedures · Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems. · Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. · Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems · Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability · Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building · Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems · Develop training plans for Control Systems Technicians · Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Associate's degree in electronic technology or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

How can we improve the shopping experience on Amazon.com by tailoring what we display on our pages based on customer interests and preferences? How do we use generative models to help us innovate in different ways to enhance the shopping experience? How do we generate personalized content that helps customers shop at scale? Our team's stated missions is to "grow each customer’s relationship with Amazon by leveraging our deep understanding of them to provide relevant and timely product, program, and content recommendations." Recommendations at Amazon is a way to help customers discover products. Our team strives to better understand how customers shop on Amazon (and elsewhere) and build models that streamline customers' shopping experiences by showing the right products at the right time. Understanding the complexities of customers' shopping needs and helping them explore the depth and breadth of Amazon's catalog is a challenge we take on every day. Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art models that help customers shop on Amazon. You will ask research questions about customer behavior, design state-of-the-art models that help customers shop, and deploy these models to production. You will participate in the Amazon ML community and mentor Applied Scientists and software development engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers and the retail business. We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience in a wide breadth of modeling approaches and applications ...

This hybrid production/system engineer role will be in charge of both the health and maintenance of the production systems as well as the operation of the production systems during events.On the production engineer side, a successful candidate will have a strong background in onsite production support, being able to design, program and operate live events ranging from ballroom style meetings to concerts and special events. Candidates should have a diverse background as a live production engineer demonstrating deep systems knowledge, strong organizational and interpersonal skills, and the ability to keep calm, focused and confident in a production environment. A successful candidate will have an impeccable focus and drive to constantly improve the customer experience.For the systems engineer piece, the candidate will manage large production overhaul and maintenance projects, both planned and unplanned. When troubleshooting, the System Engineer will evaluate the risks with efficiency to properly gauge the optimum solution and act on what can be solved immediately and determine what solutions need to be taken to management.The System Engineer within Event Productions should have a strong background in technical problem solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability. Key job responsibilitiesThis role will be directly responsible for the health and success of all the production equipment located within the venue, in addition to operating and ensuring the success of each event that takes place within the venue. This role will also directly work with the rest of the System Engineers and Production Engineers within the Event Production organization, to ensure that the quality of the systems and the operating procedures remain of bar raising quality.Responsibilities include:· Promptly, thoroughly, professionally communicate with team, customers, and business partners.· Proactively engage with production team to pursue process improvements.· Search out opportunities to help others improve skillsets and knowledge base.· Contribute as a subject matter expert in the field of audio/visual production.· Design, program and operate live events with autonomy, taking the customers’ ideas and delivering an outstanding product.·Ensure industry best practices are followed with a safety first mindset.Pre-event:· Event setup and technical coordination of assigned systems.· Recommend technical resource scheduling for equipment and labor script.· Thorough testing of equipment use cases ahead of event.· Clear communication with all team members.Event execution: Operational technical services for assigned events. Optimizing systems for the best quality attainable. Technical leadership of vendor engineers when required. Dynamically flex to client needs and changes.Post-event:- Assist with strike of event space(s), ensuring correct equipment handling and storage.- Participate in post-event feedback discussions/surveys.This is a full time, 40/hr week position with adaptive event hours (not necessarily normal business hours). Travel to cities throughout the US would be expected, approx 25% of the time during the first year. A day in the lifeThis engineer will keep a weekly schedule of standard maintenance, work with the onsite event coordinators and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team status.About the teamEvent Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event within the space. BASIC QUALIFICATIONS- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 4+ years of technical support experience- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Bachelor's degree in IT, computer science or equivalent- 2+ years in an entertainment / film / television / theatre production environment. ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The vision of Amazon Business Catalog Taxonomy Team (ABCT) is to empower large enterprise customers to manage, audit and plan their spend by providing them tools based on a collection of standardized, semantically rich, extensible and universally applicable product taxonomies. In the B2B e-commerce space, customers are particularly interested in using externally developed and industry standard taxonomies for product categorizations in order to manage and plan their inventory. Amazon Business’s vision is to support a diverse pool of taxonomy-based product categorizations so that it serves as the premier destination for these customers.As an Ontologist, you will work on a global team of knowledge builders to help us consistently interpret these taxonomies (like UNSPSC, E-Class, etc.) and create a unified taxonomy to help translate product categorizations across taxonomies to meet the diverse needs of customers in the B2B space. Moreover, you will help create crisp guidelines on how to categorize products using a combination of human in the loop systems. You will also be responsible for driving the opinion on how to evolve these taxonomies to meet the growing needs of our customers.Key job responsibilities* Help to consistently interpret the intent behind industry standard taxonomies like UNSPSC, E-Class, etc.* Develop logical, semantically rich, and extensible data models for Amazon's expansive product catalog to seamlessly categorize products across multiple taxonomies, while expanding the canonical taxonomy to meet the evolving needs of our customers.* Research worldwide understanding of Amazon products to develop scalable data models that solve customer problems and enhance product discoverability * Expand existing data retrieval techniques by utilizing our extensive product catalog and query languages* Analyze website metrics and product discovery behaviors to make data-driven decisions on optimizing our knowledge graph data models globally* Contribute to the development of new tool features and processes for the Ontology team* Drive alignment to ontology modeling and technology best practices and principles within our organization and across Amazon* Coordinate cross-functional projects with a broad range of technical and non-technical teamsAbout the teamOur team has a global presence and we celebrate diverse cultures and backgrounds within our team and our customer base. We are committed to fostering our culture of inclusion, offering continuous access to internal affinity groups as well as highlighting diversity programs. We care about your career growth, to continuously support throughout your entire career at Amazon. We recognize each team member as an individual, and we will build on your skills to help you grow. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing.BASIC QUALIFICATIONS* Degree in Library Science, Information Systems, Linguistics or equivalent professional experience * 3+ years of relevant work experience working in ontology and/or taxonomy roles * Experience with data retrieval and data research techniques * Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL) and validation/reasoning standards (SHACL, SPIN) * Knowledge of open-source and commercial ontology engineering editors (e.g. Protege, TopQuadrant products, PoolParty) ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

Amazon Robotics is seeking a talented and motivated technician who is interested in the subtractive andadditive manufacturing process of rapid prototyping components for robotics systems and industrialequipment. This position reports to the Prototype Lab Manager.This role is an opportunity to join AR full time (40 hours/week). Amazon Robotics opportunities will bebased in the Greater Boston Area, in our state-of-the-art facility in North Reading, MAKey job responsibilitieso Fabrication of mechanical prototypes using manufacturing methods of Water-Jet, CNCMilling/Lathe, and 3d printing.o Assist with the day to day operation, maintenance and safety.o Finished product deburring, tapping, and/or secondary operations.o Work with engineers to ensure mechanical prototypes are completed.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Machine Shop and Rapid Prototyping team focuses on manufacturing bespoke to small scale rapid prototyping solutions for many internal robotics customers. BASIC QUALIFICATIONS- Prepare, Set-up and Operate multiple CNC and manual machines.- Develop and refine manufacturing processes to meet all design requirements.- Inspect parts to verify dimensions. (Micrometers, Vernier, Gage pins, etc.)- Ability to read blueprints including GD&T- Interpret and complete machining operations from CAD models, drawings or verbal instructions.- Meet delivery dates.- Intermediate knowledge of tool holders, cutting tools, boring bars, fixtures, inserts and other accessories used on various machines.- Communicate with shop leader on roadblocks and process improvements.- Aid engineers about manufacturability of their projects.- Machine maintenance: Oils, coolants, additives and cleanliness.- Must troubleshoot and solve problems with machines, tools or programs.- Interoperate dimensions from solid models or prints.- Use of hand tools.- Basic knowledge of 3d printing principals. ...

Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team builds services and tools through Machine Learning techniques to implement our policies to detect and mitigate sensitive content in across Alexa. We are looking for an experienced Principal Applied Science to build industry-leading technologies in attribute extraction, annotation, and sensitive content detection and interpretation across all languages, modal, and countries. A Principal Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Key job responsibilitiesA Principal Applied Scientist should have good understanding of NLP models (e.g. LSTM, LLMs, other transformer based models) or CV models (e.g. CNN, AlexNet, ResNet, GANs, ViT) where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies.You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.A day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation for worldwide coverage. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, model development, and solution implementation. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the teamThe mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics.The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.BASIC QUALIFICATIONS· Master’s degree in Computer Science (Machine Learning, AI, Statistics, Mathematics, or equivalent)· 6+ years of experience in building machine learning models for business application especially applying NLP or Computer Vision to solve complex problems· Experience programming in Java, C++, Python or related language· Algorithm and model development experience for large-scale applications· Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives ...