Amazon.com Services LLC - A57

The Artificial General Intelligence (AGI) team is looking for a Senior Applied Scientist to work on pre-training methodologies for Generative Artificial Intelligence (GenAI) models. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for Amazon, working with other acclaimed engineers and world-famous scientists.Key job responsibilitiesJoin us to work as an integral part of a team that has diverse experience with GenAI models in this space. We work on these areas:- Scaling laws- Hardware-informed efficient model architecture, low-precision training- Optimization methods, learning objectives, curriculum design- Deep learning theories on efficient hyperparameter search and self-supervised learning- Reasoning, self-reflection, interactive learning, data synthesis- Distributed training methods and solutionsAbout the teamThe AGI team has a mission to push the envelope in LLMs and multimodal systems, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 5+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience with neural deep learning methods and machine learning- Experience programming in Java, C++, Python or related language- Experience with deep learning frameworks such as Pytorch and JAX. ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.Our Amazon DSP team is looking for a Programmatic Solutions Consultant – Technical to join Amazon Advertising's growing team based in New York, Chicago, or Los Angeles. In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers’ most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.Key job responsibilitiesSpecific responsibilities include:- Tracking, investigating, and resolving customer questions and issues by phone, email, and in-person at various levels of complexity and customer impact.- Acting as an escalation point for the most complex and in-depth issues that potentially span multiple external and internal organizations.- Communicating directly with internal organizations to complete issue investigation and root cause analysis, define workarounds, and resolve defects.- Reproducing complex technical issues to identify potential software defects or misconfigurations in customer environments.- Performing data queries and utilize business intelligence tools to analyse data and produce reports to investigate issues- Using case management tools to manage and prioritize issues based on multiple factors including customer impact.- Contributing to training material and documentation for both internal and customer-facing users as part of becoming a SME in a specific technology or product feature.- Detecting and resolving issues through the configuration and managing of monitoring systems and alerts.- Automating standard operating procedures via scripting and calling data APIs to explore log-level high-volume transaction data- Actively seeking solutions to customer needs, communicating trends to leadership and internal partner teams (product, engineering), and suggesting innovative solutions on behalf of the customer experienceBASIC QUALIFICATIONS- Experience in technical troubleshooting- Experience in technical writing or documentation- Experience writing SQL queries to extract, join, and sort data- 2+ years in programmatic advertising or demonstrated knowledge of programmatic advertising ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We're seeking an experienced Supply Chain Planning Manager to oversee our global supply chain planning and executional requirements including but not limited to Forecasting (Demand Planning), Supply Planning, Manufacturing Planning, Field OPS Inventory/Outbounds Planning, Planning KPI Management etc. for Amazon Key programs. In this role, you'll work through various internal and external stakeholders to manage the planning and last mile executional scope of supply chain in order to facilitate the integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Sales, Install Operations, Customer Service, Mapping, Manufacturing, Lab and Engineering. Using data and stakeholder insights, you'll create and implement successful supply chain plans for Amazon Key programs. Together, you'll drive reliable product installations for our customers and deliver great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain planning role taking on short term, mid-term and long-term planning initiatives is essential.Key job responsibilities1. Lead and manage Amazon Key Supply Chain Planning areas i.e., Demand planning, Manufacturing Planning and Field OPS Supply Planning. 2. Manage Install Partner Supply and Replenishment Review on a weekly/bi-weekly basis for all global regions and install partners. 3. Lead the monthly Sales and Operations Planning (S&OP) Cycle to capture the short-term/mid-term sales demand, consolidate demand signals by hierarchies of programs/SKUs/geographies. 4. Propose a sound manufacturing plan on a monthly basis by taking S&OP inputs, supply chain policies and field variables into account for long term strategic planning, change management and on-time installation success. 5. Drive the quarterly and annual long-term Forecasting and Manufacturing Planning Processes by collaborating with Business Development, Sales, Install OPS and Finance Teams to meet program related strategic long-term objectives and inventory deliverables. 6. Collaborate with internal Trade Compliance and Logistics teams to facilitate compliant international shipping requests for internal Amazon Key stakeholders. 7. Maintain and facilitate onboarding of new vendors/warehouses/contract manufacturers on to the internal supply chain database systems to enable accurate data management and internal process flows. 8. Ensure adherence and implementation of Standard Operating Procedures (SOPs) across stakeholders to enable long term process evolution of planning practices for Amazon Key. 9. Develop and maintain key performance indicators (KPIs) to track the effectiveness of various planning areas and support operations.10. Analyze data to identify planning bottlenecks and recommend solutions for optimization through effective planning changes and process improvement strategies.11. Build and maintain strong relationships with Sales and Install OPS team members.12. Evaluate planning performance of end-to-end supply chain deliverables and address any performance gaps.13. Collaborate effectively with internal teams including Sales, Install ops, Customer Service, Mapping, Manufacturing, Lab and Engineering. 14. Communicate effectively with stakeholders at all levels, providing updates and seeking input.15. Contribute to the development and improvement of Amazon Key planning processes and products.16. Other duties and special projects will be assigned on a need to basis as it relates to supply chain planning and operational objectives. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Demonstrated experience in improving planning outcomes through planning performance management and implementation of KPIs. ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Tuesday - Saturday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

This is a corporate and office-based position. This is a full-time, entry level position. Amazon is looking for recent and upcoming graduates with high-potential to join our Central Flow team. Amazon North American Customer Fulfillment (NACF) Planning and Execution Team (PLEX) is a central part of Amazon and at the heart of our supply chain processes. The Central Flow team focuses on operational execution, risk mitigation, and best practices to deliver for our customers.As a Central Flow Lead, you will have an opportunity to work with stakeholders across North America and develop a collaborative leadership style, while utilizing the tools and processes that have helped create the most customer-centric company on Earth. You will manage building workflow, guide the hourly and daily decision making of our operations leaders to help deliver on our customer promise via audits & daily syncs. Your main focus will be using data to quantify risk, provide guidance and direction, and influence our fulfillment centers deliver strategy. You will ensure that the Amazon sites you support have all the tools needed to succeed for any task during a shift. You will also get the chance to develop projects in partnership with your team leadership that will impact Amazon supply chain planning and execution. The Central Flow team provides critical operational insights and works with leaders to develop advanced and intuitive automated flow control for Amazon operations. Central Flow is comprised of multiple business verticals each tasked with monitoring and overseeing different aspects of daily operations throughout Amazon’s fulfillment network.Central Flow Leads will bring Amazon’s customer obsession to life in an execution focused environment. You will work on a team of engaged flow leaders to deliver a best-in-class fulfillment experience for customers and stakeholders. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun. Central Flow Leads are natural leaders who are comfortable with change and are always looking for ways to improve their operation through data-driven decision making. Central Flow Leads demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, willingness to learn new things, and a commitment to the customer and employee experience.Compensation: Hourly base pay ($23.32-$25.91 range - location based), sign on payments, and restricted stock units. Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Locations: Tempe, AZ and Nashville, TN Program Quick Facts and Location • This position is a corporate role in an office setting. • This position supports stakeholders across the US and Canada from centralized locations in Tempe, AZ or Nashville, TN.• This role requires ability to work night shift, varying time zones, weekends, and or holidays supporting Amazon Fulfillment Centers operating 24/7. • Relocation (if qualified) Key job responsibilities• Ensure procedures are followed for flow management and daily execution.• Partner with site management teams to establish and maintain quality control standards.• Maintain performance goals and targets to ensure accuracy and quality for customers. • Shifts will require willingness to work nights, weekends, and holidays • Work overtime as required based on business need.• Utilize existing tools, reporting, or data sources to deep dive problems and provide resolution or corrective action as needed. Eligible candidates must have work authorization without employer intervention to be considered for this role. Amazon is unable to provide any immigration related support or sponsorship now or in the future for this position. Proof of work authorization will be required prior to starting in the position.BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree with a conferral date between May 2023 and August 2025• Currently enrolled in a Bachelor’s program such as Supply Chain Management, Business Administration, Operations Management, or related areas. ...

When customers search for products on the Amazon website, they often see brand advertisements displayed right below the search bar. These ads are part of the Sponsored Brands (SB) program. Our team, the SB Search and Relevance team, works on solving challenges to retrieve the most relevant ads for a customer's search query. A customer's search query is typically a short, free-form text consisting of just a few words. Our algorithm needs to understand the customer's underlying intention from this limited information. At the same time, each advertisement consists of various elements like text descriptions, images, videos, and more. Our algorithm also needs to comprehend the content of these ads and identify the most relevant one from the large pool of ad candidates.As Amazon's advertising business is growing rapidly, we are looking for experienced applied scientists. As an Applied Scientist on this team, you will:- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Apply deep learning and natural language processing to improve information retrieval and relevance.- Design and run A/B experiments. Evaluate the impact of your optimizations and communicate your results to various business stakeholders.- Optimize deep learning inference latency by utilizing methods like knowledge distillation.- Work with software development engineers and write code to bring models into production.- Recruit Applied Scientists to the team and provide mentorship.Impact and Career Growth- You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon!- Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams.This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics is seeking students to join us for a 5-6 month internship (full-time, 40 hours per week) as Data Science Co-op.Please note that by applying to this role you would be considered for Data Scientist spring co-op and fall co-op roles on various Amazon Robotics teams. The internship/co-op project(s) and location are determined by the team the student will be working on.Learn more about Amazon Robotics: https://amazon.jobs/en/teams/amazon-roboticsAbout the teamAmazon empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.BASIC QUALIFICATIONS- Currently enrolled in a Master's or PhD program in Data Science, Mathematics, Statistics, Computer Science, Robotics, Engineering, Machine Learning, Computer Vision, Operations Research, Mathematics, Economics, Computer Science or a related quantitative field- Degree program must be based in the United States with an expected graduation of December 2025 or later- Must be eligible for and available for full-time (40 hours per week) internship based out of the assigned office location for the whole duration of the internship/co-op- At least 1 year of relevant academic research or industry experience within relevant science disciplines such as Machine Learning, Applied Statistics, Computer Vision, Optimization, or related- At least 1 year of experience working as a data scientist or a similar role involving data extraction, analysis, statistical modeling, and communication- At least 1 year of experience using data querying languages (e.g. SQL), scripting languages (e.g. Python), or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) ...

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. If you are eager to implement effective safety improvements, inform managers of compliance issues and safety improvement opportunities, apply to join our team in Amazon Operations as a Workplace Health and Safety Specialist (WHSS)! You are provided extensive safety training and development as an entry level WHSS towards becoming an exceptional safety leader.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Specialist, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions.You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly.• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers.It's important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.Locations and Placement:- This role will start between January 2025 and September 2025. · This position is not a corporate role. This is a full-time position located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Job Elements:• Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 10-12 hours per shift• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsKey job responsibilities• Coordinating and implementing all aspects of Amazon’s Global Safety Program.• Identifying and informing management of compliance issues, safety risks, and improvement opportunities through conducting daily, weekly, and monthly audits.• Facilitating incident investigations processes.• Maintaining required paperwork to comply with Amazon and OSHA regulations.• Conducting risk assessments related to jobs performed (Job Hazard Analysis).• Recording safety incident information in internal databases in a timely manner.• Innovating on process improvements and managing actions to completion.• Training and assisting team members (Area Managers, Associates, Safety Team Members, etc.) to complete safety tasks (audits, following safety rules, etc.)• Performing specific safety training as required by the Safety Manager.• Providing additional oversight for fire prevention, hazardous waste management, and other safety related activities.• Recommending appropriate risk mitigation measures to management, including ergonomics.A day in the lifeAs a WHSS, you will maintain accurate daily, weekly, and monthly metrics to report to onsite management teams. You will also conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions for associates. In addition, the WHSS leads recommending appropriate risk mitigation measures to management, including ergonomics, in our Network Distribution Centers.BASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). ...

The Device, Digital, and Alexa Support (D2AS) team within the Amazon Customer Service (CS) org is seeking a Sr. Product Manager to collaborate across various teams, including engineering, product development, operations, UX, and Amazon Digital and Device teams. You will be part of a Global Product Management team focused on enhancing the customer service experience.Key job responsibilities- You will be involved in developing strategies and innovations to address customers' issues globally through an improved associate-facing experience.- Work closely with software development engineers, data scientists, UX designers, and researchers to create, execute, and iterate on experiences that meet the needs of customers contacting Amazon Customer Service.- Your responsibilities include rethinking, challenging, and innovating the Device, Digital, and Alexa Customer Service Associate experience, identifying and prioritizing use cases, writing clear user stories, and partnering with UX to design effective customer journeys.A day in the lifeWe thrive on solving challenging problems to innovate for customers. We push the boundaries of technology, and create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product to foster an innovative environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon revolutionized customer service, now we are changing what customers expect from technical support. Device, Digital, and Alexa Support (D2AS) are responsible for the Customer Service operations and solutions for all Amazon Devices and Digital properties, from the Kindle and Echo, to Amazon Music and Prime Video. In this role you will support millions of customers, across many dynamic Amazon businesses.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Re-imagine advertising with Amazon. Amazon Ads offers a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.A strategically important part of our charter is to drive adoption across a portfolio of self-service, cost per click advertising products to enable head to tail advertisers to engage with customers in relevant ways. Our team is tasked with making it easy for prospective and current advertisers to increase visibility of their products and services, which also helps Amazon customers discover more selection—a win-win!As part of our growing SMB Marketing team, we are looking for a Marketing Manager who is passionate about helping small businesses succeed off Amazon. In this role, you will drive the comprehensive marketing strategy that includes identifying the problem, core objectives and goals, overview of demand initiatives and priorities, and cross-team opportunities needed to reach our goal for the product(s) and features they oversee. You need to identify target customers or opportunity segments, consult with Product Marketing Managers to determine product value propositions and develop compelling messages reflecting those value propositions, and provide direct input to marketing communications. You will also create case studies to highlight the journey small businesses go through to scale their businesses. You will partner closely with internal teams to perform business analysis related to forecasting, reporting needs, and business trends and performance to drive business success.To be successful you’ll need to be a strong communicator and collaborator who can earn trust with key leaders and stakeholders across multiple teams. You are results-oriented and have a relentless focus on using customer data and insights to deliver bar-raising experiences.Key job responsibilitiesIdentify business problem/opportunity to inform business strategyCreate case studies and build creative content for go to market plansResponsible for execution and implementation of marketing strategies that support the SMB marketing work. Connect the dots between business goals, customer insights, marketing strategies, and creative development Conduct, analyze, and synthesis customer and market research to inform brand and marketing outputs Identify novel customer insights and brand opportunities to drive consistent, high-bar creative which positively shift perceptions and grows our business Manage multiple priorities and make things happen in a fast-paced, dynamic, culture. Collaborate and build relationships with marketing stakeholders across Amazon Ads Contribute to a diverse and inclusive creative culture that enables world-class creative development Present solutions and gracefully defend decisions to executive management Responsible for the development of annual strategic planning such as OP1, OP2 and brand GTM plans BASIC QUALIFICATIONS- A bachelor's degree in marketing, business, communications, or a related field- 3 to 5 years of relevant experience in marketing- Communication Skills: Excellent written and verbal communication abilities are essential for conveying marketing messages and collaborating with teams.- Analytical Skills: Ability to analyze market trends, customer insights, and campaign performance metrics to make data-driven decisions.- Creativity: Strong creative thinking skills for developing innovative marketing strategies and campaigns.- Budget Management: Proficiency in managing budgets and allocating resources effectively.- Familiarity with Marketing Channels: Understanding of both traditional and digital marketing channels, including social media, email marketing, and content marketing. ...

The goal of the AML Expansions team is to implement effective controls that ensure regulatory compliance while maintaining positive customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML initiatives and ensure robust compliance as we grow.The Senior AML Expansions Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The Expansions manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations• Own the design and implementation of enhancements to AML transaction monitoring, customer due diligence, sanctions screening, and reporting capabilities• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of progressive experience in AML compliance, financial crimes prevention, or a related field- Fair understanding of AML regulations, standards, and leading industry practices- Proven track record of leading successful program expansions and enhancements- Exceptional collaboration and communication skills to work effectively with diverse stakeholders- Excellent project management, problem-solving, and strategic thinking skills- Experience developing and implementing of standards, policies and programs or equivalent- Experience with AML-related technologies, data analytics, and automation- Bachelor's degree in a relevant field ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Amazon is seeking a passionate, talented, and inventive Senior Applied Scientist with a strong background in machine learning. Your mission will be to contribute to the development of industry-leading technology in generative AI and foundational models. As a member of our science team at Amazon AWS Bedrock, you will design and implement post-training algorithms and modeling techniques to advance the state-of-the-art. Your work will empower millions of customers to effortlessly build applications leveraging cutting-edge Multi-modal Models and LLMs. This role offers a unique opportunity to gain hands-on experience with large-scale computing resources, accelerating breakthroughs in machine learning and foundational models. Key job responsibilitiesAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- PhD in CS, ML or related field, or Master with equivalent years of experience- 5+ years work experience in industry environments- Experience programming in Java, C++, Python or related language- Experience developing ML models and systems to deliver product capabilities, and demonstrated ability to own problems end-to-end (able to innovate to bridge gaps and willing to learn missing knowledge)- Patents or publications at top-tier peer-reviewed conferences or journals ...

Shape the Future of Cloud ComputingAre you a graduate student passionate about Automated Reasoning and its real-world applications? Join our team of innovators and embark on a journey to revolutionize cloud computing through cutting-edge automated reasoning techniques.Our tools are called billions of times daily, powering the backbone of Amazon's products and services. We are changing the way computer systems are developed and operated, raising the bar for security, durability, availability, and quality.As an Applied Science Intern, you'll have the opportunity to work alongside our brilliant scientists and contribute to groundbreaking projects. From distributed proof search and SAT/SMT solvers to program analysis, synthesis, and verification, you'll tackle complex challenges at the intersection of theory and practice, driving innovation and delivering tangible value to our customers.This internship is not just about executing tasks – you'll explore novel approaches to solving intricate automated reasoning problems. You'll dive deep into cutting-edge research, leveraging your expertise to develop innovative solutions. You'll work on deploying your solutions into production, witnessing the real-world impact of your contributions.Throughout your journey, you'll have access to unparalleled resources, including state-of-the-art computing infrastructure, cutting-edge research papers, and mentorship from industry luminaries. This immersive experience will not only sharpen your technical skills but also cultivate your ability to think critically, communicate effectively, and thrive in a fast-paced, innovative environment.Join us and be part of a team that is shaping the future of cloud computing through the power of Automated Reasoning. Apply now and unlock your potential!Amazon has positions available for Automated Reasoning Applied Science Internships in, but not limited to, Arlington, VA; Boston, MA; Cupertino, CA; Minneapolis, MN; New York, NY; Portland, OR; Santa Clara, CA; Seattle, WA; Bellevue, WA; Santa Clara, CA; Sunnyvale, CA.The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment.Key job responsibilitiesWe are particularly interested in candidates with expertise in: Theorem Proving, Boolean Satisfiability Solvers, Bounded Model Checking, Deductive Verification, Programming/Scripting Languages, Abstract Interpretation, Automated Reasoning, Static/Program Analysis, Program SynthesisBASIC QUALIFICATIONS- Are enrolled in a PhD- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience programming or scripting language like Python, Java, C or C++- Experience with one or more of the following: Theorem Proving, Boolean Satisfiability Solvers, Bounded Model Checking, Deductive Verification, Programming/Scripting Languages, Abstract Interpretation, Automated Reasoning, Static/Program Analysis, Program Synthesis ...

The Web Frameworks team, part of the Store Rendering Technologies organization, is chartered with creating the frameworks and developer tooling used to build mobile applications and website experiences millions of Amazon shoppers use every day, all over the world. The rendering services and developer experiences we build empower thousands of Amazon developers to innovate with the latest reactive and declarative programming patterns and Java frameworks.The technologies our team delivers are changing how Amazon developers work for the next 10 years!Web Frameworks is seeking a Software Development Engineer II (SDE) to develop features to Amazon’s most used Java development framework. The right candidate will possess a strong Java development background and has experience developing production quality code on a regular cadence. You will develop new features in Java, make regular security and maintenance updates to vulnerabilities in the Java framework, and develop new testing automation to reduce the total cost of maintaining the Java development framework.Key job responsibilities- Own the design and implementation of a Java web framework supporting a wide range of use cases, at high scale with high quality.- Collaborate within a team and across other teams to launch best in class technical solutions.- Optimize, tune and maintain quality, performance and availability of systems.- Learn and be curious, and in turn teach, mentor and grow other engineers.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Games is seeking a highly effective Senior Software Development Engineer to lead the implementation of innovative Machine Learning (ML), Reinforcement Learning (RL), and Generative AI techniques for game development applications. In this role, you will bridge the gap between our AI/ML science advancements and practical game development, creating reusable engine components and middleware. You will drive the development of AI technologies to enhance gameplay, optimize development workflows, and push the boundaries of interactive entertainment.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Lead the design and development of robust, scalable, and reusable engine components that implement ML, RL, and Gen AI techniques that will be used by game teams using engines such as Unreal and Unity.- Collaborate closely with Applied Scientists to translate their research and prototypes into production-ready game engine features.- Develop a reusable middleware layer that facilitates the integration of AI technologies across multiple game projects and platforms.- Collaborate with game teams to deliver AI-driven features into their workflows and game systems.- Optimize AI implementation for performance, ensuring they meet the real-time requirements of game engines- Contribute to the architecture and design of game systems that leverage AI technologies.- Collaborate with other Amazon teams to identify and develop sharable AI technologies and tools.- Stay current with advancements in game engine technologies, ML/RL/Gen AI, and their applications in gaming.- Evaluate and integrate third-party AI solutions when appropriate, ensuring they meet our quality and performance standards.- Mentor junior engineers and promote best practices in software engineering and AI implementation within the game development context.- Champion the responsible implementation of AI in games, considering player experience, fairness, and potential biases.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Software Engineering, or related field- 8+ years of professional software development experience, with at least 3 years in game development- Proficiency in C++ and experience with game engines (Unreal, Unity, or proprietary)- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience in designing and developing reusable software components and APIs- Experience as a mentor, tech lead or leading an engineering team ...

Are you excited by the idea of developing personalized experiences for Amazon customers as they shop? Are you looking for new challenges and to solve hard science problems while applying state-of-the-art recommendation system modeling techniques? Join us and you'll help millions of customers make informed purchase decisions while also advancing the state of Amazon's science by publishing research!Key job responsibilities- Participate in the design, development, evaluation, deployment and updating of data-driven models for shopping personalization.- Use expertise in supervised and uplift learning algorithms to improve ML performance- Research and implement novel ML and statistical approaches to add value to the business.- Design A/B tests and conduct statistical analysis on their results- Work with distributed machine learning and statistical algorithms to harness enormous volumes of data at scale to serve our customers- Work closely with internal stakeholders like the business teams, engineering teams and partner teams and align them with respect to your focus area- Present and publish science research, contributing to Amazon's science community- Mentor junior engineers and scientists.About the teamOur team's mission is to surface the right payments-related recommendations to customers at the right time, helping create a rewarding and successful shopping experience for Amazon's customers. Our team's culture is highly collaborative, with an emphasis on supporting each other and learning from one another. We dedicate time each week to focus on personal development and expanding our knowledge as a team. We also highly value having a big impact, both for Amazon's business and for our customers.BASIC QUALIFICATIONS- 4+ years of applied research experience- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Experience with reinforcement learning- Publication record on machine learning methods ...

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX Science team is building an AI-powered conversational assistant to transform the Selling Partner experience. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the cutting edge of Generative AI, going beyond a typical chatbot to provide a powerful, personalized experience to sellers running real businesses, large and small.Do you want to join an innovative team of scientists, engineers, product and program managers who use state-of-the-art Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the Selling Partner Experience Science team (SPeXSci).Key job responsibilities- Use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed.- Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions.- Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features.- Establish scalable, efficient, automated processes for large scale data analyses, model benchmarking, model validation and model implementation.- Research and implement novel machine learning and statistical approaches.- Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment.About the teamSelling Partner Experience Science (SPeXSci) is a growing team of scientists, engineers and product leaders engaged in the research and development of the next generation of ML-driven technology to empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We are focused on building seller facing AI-powered tools using the latest science advancements to empower sellers to drive the growth of their business. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building machine learning models or developing algorithms for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to help build industry-leading technology with multimodal systems. Key job responsibilitiesAs an Applied Scientist with the AGI team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (GenAI) in Computer Vision.About the teamThe AGI team has a mission to push the envelope with multimodal LLMs and GenAI in Computer Vision, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language ...