Amazon.com Services LLC

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics co-op opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.This role is an On-site 6 month co-op from July - December 2025.The Robotics Manufacturing and Technical Operations team is seeking a Manufacturing Planning Co-op to develop and manage new manufacturing initiatives which will support high volume, high mix manufacturing and emerging products and technology. The Manufacturing team works with partner teams in early design stages and develops processes to launch and sustain manufacturing for complex robotics equipment. This role will work closely with manufacturing, supply chain, and technical operations to operationalize new insourcing or optimization opportunities and manage execution deliverables throughout the lifecycle of the project. The role will have visibility and project ownership across all manufacturing operations and will lead critical planning activities for world class manufacturing execution. The role collaborates with leadership and stakeholders to develop performance metrics, drive best practices, and lead process and tool improvements that align with the strategic priorities of the team. Key job responsibilities* Identifies and executes small to medium sized supply chain/operations projects* Integrates key planning metrics with broader business metrics to deliver optimal customer experience* Provides scalable solutions for specific business identified opportunities* Works with internal technical teams to drive a single system process change (e.g., inventory tracking) by defining requirements, driving prioritization, and managing implementation* Evolve and maintain standard operating procedures for manufacturing operations to support future program management in a high mix, high volume manufacturing environment* Support weekly, monthly and quarterly business planning cycles and track performance metrics/KPIs* Provide recommendations for operational improvements including utilization of ERP/system capabilities* Continuous improvement projects* Troubleshooting escalations for receiving, shipping, or general material flow * Ability to travel (~10%) to support projects when normal business travel practices resumeA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Amazon Robotics Manufacturing and Technical Operations team (RMTO) works across the Global Robotic Operations department to enable manufacturing scalability and adaptability to best serve the Amazon Operations Network. Through strategic thought leadership, we evaluate manufacturing constraints across the product portfolio to deliver solutions that optimize resource allocation and maximize customer responsiveness. Our team’s holistic and peculiar mindset allows us to develop the manufacturing leaders of tomorrow while delivering results for our customers.BASIC QUALIFICATIONS- * Pursuing a Bachelor’s/Master’s degree in an Engineering major, Supply Chain Management, or other equivalent discipline * Currently enrolled in college/university and must have at least one semester/term/quarter of school left to complete after the end of the co-op * Must be eligible and available for a full-time (40h / week) from July - Dec 2025 * December 2025 graduation date or later * Microsoft Office skills, including advanced knowledge of Excel ...

Do you want to join an innovative team of scientists who use deep learning, natural language processing, large language models to help Amazon provide the best seller experience across the entire Seller life cycle, including recruitment, growth, support and provide the best customer and seller experience by automatically mitigating risk?Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer interactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Are you excited by the opportunity to leverage GenAI and innovate on top of the state-of-the-art large language models to improve customer and seller experience? Do you like to build end-to-end business solutions and directly impact the profitability of the company? Do you like to innovate and simplify processes?If yes, then you may be a great fit to join the Machine Learning Accelerator team in the Amazon Selling Partner Services (SPS) group.Key job responsibilitiesThe scope of an Applied Scientist II in the SPS Machine Learning Accelerator (MLA) team is to research and prototype Machine Learning applications that solve strategic business problems across SPS domains. Additionally, the scientist collaborates with project leaders, engineers and business partners to design and implement solutions at scale. The scientist focuses on components of large-scale projects, systems and products and can work independently and with the team to deliver successful solutions with medium to large business impact. The scientist helps our team evolve by actively participating in discussions, team planning, and by staying current on the latest techniques arising from both the scientist community in SPS, the larger Amazon-wide community, and beyond. The scientist develops and introduces tools and practices that streamline the work of the team, and he mentors junior team members and participates in hiring.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!The Customer - Advertiser Success & Insights (CASI) team is seeking an Applied Scientist to help increase the effectiveness of online advertising. You will leverage computer vision, generative AI, natural language processing, casual inference, and machine learning to enhance the customer experience with online advertising. In this role, you will collaborate closely with business leaders, stakeholders, and cross-functional teams to drive success for our customers through data-driven solutions. This is an excellent opportunity for a technically-minded individual to make a tangible impact on the online advertising landscape. The role offers the chance to work with state-of-the-art technologies and contribute to the evolution of a rapidly changing industry.Key job responsibilitiesAs an Applied Scientist in CASI, you will:-> Shape the science roadmap for CASI, fostering a culture of data-driven decision-making.-> Deliver significant business impact through advanced ML models, generative AI, and cutting-edge causal inference methodologies.-> Produce and deliver models that help drive best-in-class customer experiences and build systems that allow us to deploy these models to production with low latency and high throughput.-> Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.-> Research new and innovative machine learning approaches.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon is a fast-paced, dynamic company based in Seattle. Amazon's Global Tax Services (GTS) team implements solutions that support the automation of our Indirect Tax teams’ processes. GTS team seeks an exceptionally capable and motivated individual to join as an Analyst to help deliver financial system mappings and manage data schemas to support our Indirect Tax function. The Analyst’s key responsibility is to fill a specific area of domain knowledge – to be the Tax department’s domain expert in Amazon financial systems. An Analyst uses this domain expertise to deliver tax solutions within Amazon’s financial systems.The Analyst leads the end-to-end design and delivery of solutions to address tax booking requirements across geographies and business lines by delivering financial system schemas that are simplified, standardized, and globally scalable.The right individual should have a solid understanding of indirect tax and/or accounting concepts, ability to work with (or an appetite to learn) data standardization and schema concepts, and solid business judgment capable of delivering the right results. We are a fast growing team in an emerging domain, so we're looking for candidates who are willing to go into unfamiliar territory and who are eager to learn new concepts and skills from our team.Key job responsibilitiesThis role performs a wide variety of responsibilities for the GTS organization including: - Perform hands-on data analysis of large tax and financial data sets to propose standardized, global mapping solutions in Amazon financial systems. - Work with Amazon Tax customer teams to identify improvements in efficiency and controllership for their current data processes; teach them how to utilize the designed reporting and functionality in their processes.- Build and maintain relationships with our key technology providers across Amazon to ensure the necessary data is provided to meet Tax's financial system needs. - Contribute to the delivery of multiple simultaneous tax projects by independently driving smaller projects or components of larger projects.A day in the lifeA day in the life of an Analyst includes meetings with tax and accounting customers, data analysis, creating config and schema changes, including reviewing them with GTS and external peers.About the teamOur team mission is to deliver tax data correctly and completely in financial systems. Our team is distributed and deliver simple projects independently but we also collaborate synchronously and asynchronously to solve the more complex projects we encounter.BASIC QUALIFICATIONS- BS degree in Accounting, Tax, Finance, a related field or equivalent experience.- 5+ years’ experience working in tax, accounting, data analysis or related field - Strong critical thinking, verbal and written communication skills, and attention to detail.- Ability to perform analysis and translate business objectives into actionable analyses.- Creative, positive, and helpful attitude; ability to work in a team-oriented, customer-centric working style. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month co-op between January to June 2025 or July to December 2025.Key job responsibilities- Analyze historical data to gauge relative performance metric changes, highlighting causation. - Analyze data related to storage solutions to evaluate expected vs actual system performance and entitlement- Work with partner teams to onboard data from other Amazon data providers- Write queries to pull data and act as a thought partner through the design phase of CI & NPI solutions- Support existing dashboards making edits to the underlying SQL, metric definitions, and customer facing visualizations- Evaluate and observe data practices in your own work and throughout the team, always insisting on the highest standards- Recognize and implement best practices and automation opportunities for reporting and analysisBASIC QUALIFICATIONS- Are enrolled in or have completed a Bachelor's degree in statistics, business analytics, data analytics, data science, computer science or related field- Are enrolled in a academic program that is physically located in the United States- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum ...

Reliability & Maintenance Engineering (RME) is hiring for Area Maintenance Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilities- Dedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric- Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies- Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals- Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations- Develop business plans and provide guidance and direction for the successful implementation of those plans- Help to develop, set and track budgets- Understand and implement safety programs- Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination- Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond- Project planning and cost analysis- The Area Maintenance Manager promotes and conducts good housekeepingAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Photos is looking for a leader to head the Applied Science team for the business. This leader will report directly to the GM of the business and be part of the leadership team. Amazon Photos provides unlimited photo storage and 5 GB for videos to Prime members and is a top Prime benefit in multiple marketplaces. AI-driven experiences based on image and video understanding are core to customer delight for the business. These experiences are delivered in our mobile, web and desktop apps and on Echo Show and Fire TV. With all the recent advancements in AI, Amazon Photos has completely re-thought the product roadmap and is now looking for a hands-on technical leader who can guide a team of Applied Scientists to deliver both the short-term roadmap working closely with Product and Engineering and make investments for the long-term. The ideal candidate has a PhD in CS or related fields, 15+ years of work experience in Computer Vision / AI fields, with a demonstrated ability to successfully lead a team and interface with product and business leaders. Key job responsibilities- Work closely with Product to understand the short-to-long-term roadmap to uncover Applied Science needs for supporting the business- Manage a team of Applied Scientists and prioritize their work- Work closely with engineering to deliver AI features at scale- Work closely with engineering to build the AI infrastructure needed to deliver on applied science features worldwide- Work closely with Product and Engineering to prototype new product ideas for consideration- Be part of the leadership team and participate in key debates around product roadmap including influencing the business strategy BASIC QUALIFICATIONS- MS in CS or related fields- Technical experience in CV/ML/AI fields- Demonstrated ability to manage a team of applied scientists ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesThe UX team seeks a UX Co-op who is passionate about applying user-centered methods to real world product development. Qualified candidates are passionate about implementing design thinking and user-centered methods as an integrated part of an interdisciplinary product team. A successful candidate is curious and driven, with a proclivity to show designs, diagrams, and visual representations of both problems and solutions as they work toward understanding both the problem and the solution.As a UX Co-op, you may:- Collaborating with software and hardware development teams to develop user-centered design plans that meet business, user, and technical constraints and needs- Prioritize key features to meet user needs- Generating mockups of various levels of fidelity, from workflows to pixel-perfection- Test and validate designs throughout the design process - Contribute to the maintenance of a design systemAbout the teamThe UX team is involved with all user-facing products and systems developed at AR. These range from dashboards and monitoring displays that keep operations managers informed, to command panels that enable interaction with and diagnostics of manipulation arms for maintenance engineers, to workstations that empower associates to perform their duties in a safe, ergonomic, intuitive, and rewarding manner, to the handheld devices that alert associates to the tasks that most need their attention. We develop design artifacts to represent these user needs, design systems to empower scalable and usable interface development, and validation strategies to ensure AR products measurably improve user performance and experience.BASIC QUALIFICATIONS- Currently enrolled in Bachelor’s, Master’s, or higher in Human-Computer Interaction, Computer Science, Design, or other equivalent discipline- Must be eligible and available for a full-time (40h /week) 5-6 month internship, in-person in 2025- Design experience- Experience with Qualtrics or similar survey design tools ...

Do you want to create intelligent, adaptable robots with global impact? At Amazon Robotics, our collaborative team builds high-performance, real-time robotic systems that perceive, plan, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently through the complex challenges of a company that sells everything, everywhere. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large-scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an Applied Scientist to join our Motion Planning and Control team creating a fleet of manipulation robots at scale. You will apply the latest trends in research to solve real-world problems alongside a world-class team of experts in motion planning, computer vision, deep learning, intelligent control, and semi-supervised and unsupervised learning. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, closed-loop control, robotic grasping, and manipulation in high-contact environments. Your contributions will drive the development and scaling of advanced robotic systems capable of handling complex, dynamic environments and transforming how robots interact with the world around them.You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables robotics to significantly impact the lives of millions of consumers.Key job responsibilities- Research, design, implement and evaluate complex motion planning and control algorithms that improve the performance of systems deployed in real-world conditions.- Make development, deployment, and understanding the our robots' behaviors and performance faster and more intuitive for ourselves and our customers.- Work closely with software engineers to drive scalable, real-time implementations.- Collaborate with experts across disciplines including perception, hardware and software to create intelligent, integrated systems and solutions.- Represent Amazon in academia community through publications and scientific presentations.- Work with stakeholders across hardware, science, and operations teams to iterate on systems design and implementation.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Relevant industry or academic research experience in developing algorithms for robotic motion planning, perception, decision making, control and developing robotic systems. ...

The Geospatial science team solves problems at the interface of ML/AI and GIS for Amazon's last mile delivery programs. We have access to Earth-scale datasets and use them to solve challenging problems that affect hundreds of thousands of transporters. We are looking for strong candidates to join the transportation science team which owns time estimation, GPS trajectory learning, and sensor fusion from phone data.You will join a team of GIS and ML domain experts and be expected to develop ML models, present research results to stakeholders, and collaborate with SDEs to implement the models in production.Key job responsibilities- Understand business problems and translate them into science problems- Develop ML models- Present research results- Write and publish papers- Write production code- Collaborate with SDEs and other scientistsBASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud?Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems?Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day.Key job responsibilitiesUse machine learning and statistical techniques to create scalable risk management systemsLearning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trendsDesign, development and evaluation of highly innovative models for risk managementWorking closely with software engineering teams to drive real-time model implementations and new feature creationsWorking closely with operations staff to optimize risk management operations,Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementationTracking general business activity and providing clear, compelling management reporting on a regular basisResearch and implement novel machine learning and statistical approachesBASIC QUALIFICATIONS- Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse ...

Amazon Search is looking for an Applied Scientist to build the next-generation Autocomplete and Spelling Correction experience. Autocomplete provides real-time suggestions as customers type in the search box. It serves as a virtual assistant on customer’s shopping journey. Our suggestions complete customers’ thoughts and help them to explore Amazon’s vast product offering. Spelling correction recovers the spelling errors in the queries, allowing customers to search effortlessly in any language they prefer, without worrying about making spelling mistakes. You will have the opportunities to leverage the latest developments in Natural Language Processing, Deep Learning, and Reinforcement Learning to re-invent customers’ shopping experience. Your work will touch the life of hundreds of millions customers and deliver billion-dollar business impact.You will love the job if you enjoy brining the cutting-edge research to people’s (and yours) day-to-day life. It’s a great feeling to realize the model you deployed yesterday has helped your shopping journey today. You will work closely with scientists and engineers to do fast-pace model development and experiment iterations. You will have access to Amazon’s rich datasets, AWS’s massive computation power, and science and engineering leaders across the company.As an applied scientist, you willDrive the science vision and roadmap.Develop data-driven solutions for the real-world, large scale problems.Deliver and maintain software and models in the production environment.Lead cross-functional collaborations between product, design, and engineering.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. We’re working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world delivery challenges, and provide visible benefit to end-users, this is your opportunity. Come work on the Amazon Prime Air team! We're looking for an outstanding Applied Scientist with either some background or strong interest in building simulation tools and algorithms for orchestration of a fleet of autonomous delivery drones. Managing a large number of concurrent autonomous drone flights that share airspace with other autonomous or manned aircrafts is a challenging problem. Be part of the team building simulation tools and algorithms to solve this at scale.This role will contribute to a portfolio of simulation tools managing concurrent airspace traffic for aviation systems. The ideal candidate is comfortable with a degree of risk taking and ambiguity and able to build consensus on the critical path. If you enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before, Prime Air could be the place for you. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver and directly impact Amazon’s customer’s worldwide.About the teamPrime air has ambitious goals to offer its service to an increasing number of customers and enabling a large number of concurrent flights is central to achieving this. To this end, the air traffic management team is building algorithms, tools and services for orchestration of prime air's autonomous drone fleet. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

This is a full-time, in office role. We value in-person collaboration and time spent face-to-face. Please note: Position is based in Tempe, AZ. Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist within the Account Health Support (AHS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. Position Description: Account Support SpecialistLocation: Tempe, AZLanguage Requirements: EnglishShift Requirements: Sunday-Saturday Training: 8 week instructor-led onsite training. AHS Specialists provide dedicated support to third-party Sellers. We eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazon’s e-commerce platforms. The objective of this role is to deliver sustainable results that improve Sellers performance, while aligning to Amazon requirements. We use Standard Operation Procedure and judgment to provide guidance to Sellers on complex cases. The successful AHS Specialist will have a high degree of soft-skills, the ability to empathize with others and capable of succeeding in a fast-paced environment. AHS Specialist will also be analytical and customer service-oriented. The AHS Specialist will be required to engage in frequent written and verbal communication with Sellers, department management, risk analysts, other company associates, and third-parties to accomplish goals. The AHS Specialist will be required to contact Sellers by phone and email. Up to 70% of the day could be inbound and outbound phone contact. The successful AHS Specialist will be able to redirect difficult conversations as the Specialist engage with pre-suspension and post-suspension level Sellers who are in poor standing. Summary of Responsibilities - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues. - Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. - Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. - Liaises with other departments as required to resolve Seller’s issues and questions.BASIC QUALIFICATIONS- 1+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commerce ...

Are you excited about developing generative AI and foundation models to revolutionize automation, robotics and computer vision? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon Fulfillment Technologies and Robotics we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class customer experience - at Amazon scale. This role is for the AFT AI team which has deep expertise developing cutting edge AI solutions at scale and successfully applying them to business problems in the Amazon Fulfillment Network. These solutions typically utilize machine learning and computer vision techniques, applied to text, sequences of events, images or video from existing or new hardware. The team is comprised of scientists, who develop machine learning and computer vision solutions, analytics, who evaluate the expected business impact for a project and the performance of these solutions, and software engineers, who provide necessary support such as annotation pipelines and machine learning library development.We are looking for an Applied Scientist with expertise in computer vision. You will work alongside other CV scientists, engineers, product managers and various stakeholders to deploy vision models at scale across a diverse set of initiatives. If you are a self-motivated individual with a zeal for customer obsession and ownership, and are passionate about applying computer vision for real world problems - this is the team for you. Key job responsibilities- You will be part of a team of scientists and engineers and will work on scaling systems to production along side partner teams.- You will learn how to build robust solutions that operate at Amazon scale, and work with senior technical leaders to grow your skills.- You will face a high level of research ambiguity and problems that require creative, ambitious, and inventive solutions. - You will design and implement scalable solutions and solve complex problems- You will mentor and coach junior software developers- You should be a great communicator and should be motivated to achieve results in a fast-paced, and at times ambiguous, environment- You should be a self-starter with a bias towards independent problem solving.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.The AFT AI team has deep expertise developing cutting edge AI solutions at scale and successfully applying them to business problems in the Amazon Fulfillment Network. These solutions typically utilize machine learning and computer vision techniques, applied to text, sequences of events, images or video from existing or new hardware. We influence each stage of innovation from inception to deployment, developing a research plan, creating and testing prototype solutions, and shepherding the production versions to launch.Our team is the central machine learning and computer vision team supporting all of AFT. The team is comprised of scientists, who develop machine learning and computer vision solutions, analytics, who evaluate the expected business impact for a project and the performance of these solutions, and software engineers, who provide necessary support such as annotation pipelines and machine learning library development.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms- 1+ years of building models for business application experience ...

Do you want to create intelligent, adaptable robots with global impact? At Amazon Robotics, our collaborative team builds high-performance, real-time robotic systems that perceive, plan, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently through the complex challenges of a company that sells everything, everywhere. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large-scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced Applied Science Manager to lead a team of talented applied scientists and software engineers developing and deploying advanced manipulation strategies and algorithms. You will drive innovation that enables manipulation in high-contact, high-density, and diverse conditions with the speed and reliability that will delight our customers. Collaborating with cross-functional teams across hardware, software, and science, you will deliver reliable and high-performing solutions that will scale across geographies, applications, and conditions. You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables robotics to significantly impact the lives of millions of consumers.A day in the life- Prioritize being a great people manager: motivating, rewarding, and coaching your diverse team is the most important part of this role. You will recruit and retain top talent and excel in people and performance management tasks.- Set a vision for the team and create the technical roadmap that deliver results for customers while thinking big for future applications. - Guide the research, design, deployment, and evaluation of complex motion planning and control algorithms for contact-rich, cluttered, real-world manipulation problems.- Work closely with perception, hardware, and software teams to create integrated robotic solutions that are better than the sum of their parts.- Implement best practices in applied research and software development, managing project timelines, resources, and deliverables effectively.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- PhD, or Master's degree and 4+ years of industry or academic research experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience building machine learning models or developing algorithms for business application- Strong understanding of robotic manipulation, motion planning, control theory, and robotics. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth’s most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best. If you are a financial accounting professional who consistently exceeds expectations, who dares to make bold decisions, and whose ears perk up at the prospect of a challenge, then Amazon is a place where your career can flourish.When working at Amazon, your ability to make a difference and take ownership of your career begins on day one. You can expect a collaborative, team-driven environment that encourages employees to learn, be curious, and have a bias for action. Part of this propensity for continuous learning shows itself in Amazon’s strong encouragement of movement and growth within the Accounting department and within the company as a whole. We aim to hire and develop those who will raise the bar over the course of their career at Amazon (and not just in their first position). Amazon’s accounting group offers opportunities at the Accounting Manager level in Legal Entity & Intercompany, Accounting Policy & Reporting, Operations and Capital, Transportation, Payments & Merchant Services, Retail Operations, Digital, and AWS Accounting.Key job responsibilities• Supporting various aspects of our accounting and reporting process.• End-to-end process ownership to support finance and business partners.• Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to design new processes and controls for emerging and growing business activities.• Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month.• Escalating risks and issues as necessary to leadership.• Strong sense of ownership.• Ability to identify process improvement and automation opportunities to drive positive change across the organization.• Lead delivery of accounting tasks and projects.• Enhance partnerships between Accounting and various business and IT groups.Research, conclude and memorialize technical accounting position papers.BASIC QUALIFICATIONS- 5+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field ...

The Applied Scientist in Natural language processing (NLP) within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing conversational AI systems based on large pretrained language models, that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities- Lead the research and development of LLM-based chatbots and conversational AI systems for customer service applications.- Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.- Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.- Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.- Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.- Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.- Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of building machine learning models or developing algorithms for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) ...