Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey!
If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.
About the Role:
As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Promote a safe working environment by following all safety procedures
- Maintain and troubleshoot all conveyor systems in the building
- Lead and audit preventative maintenance procedures.
- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.
- Create and close out work orders with data including labor hours, equipment maintenance and parts used
- Maintain a positive working relationships across all of the Amazon Operations facility
- Develop training plans for service technicians
- Develop work plans for emergency repair of critical assets
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
- 50% or more travel requirement pre-launch to complete various building launch and training tasks.
Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.
The following are typical shifts in the Senior Mechatronics & Robotics Technician role:
Front Half Day Shift:
Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.
Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.
Back Half Day Shift:
Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.
Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.
Front Half Night Shift:
Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.
Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.
Back Half Night Shift:
Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.
Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.
BASIC QUALIFICATIONS
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent diploma
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 4+ years of experience conducting quality predictive and preventative maintenance procedures
- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls
- 4+ years of Blueprint & Electrical Schematic knowledge
- 4+ years experience demonstrating Safety Standards
- 3+ year experience in troubleshooting and diagnostics of MHE systems
PREFERRED QUALIFICATIONS
- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians
- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) and Safety standards
- Able to troubleshoot basic input and output function of building operations
- Experience with a Computerized Maintenance Management System (CMMS)
- Continuous improvement mindset
- Willingness to learn and grow within Amazon RME
- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities
- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field
- Experience acting in a team lead capacity that supports, trains, and mentors less experienced technicians
- 4+ year of knowledge with electrical and electronic principles
- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field
- 2+ years of experience working with PLC based controls systems
- 2+ years of experience with robotic operation and maintenance
- Project Management experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.